Page 2 of 2 · complaints 51–63 of 63

2008 GMC Sierra 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2008 record →

Air Bags
Filed Oct 27, 201575,000 milesFL

CRACKS ON TOP OF DASH AS IN THOUSANDS OF OTHERS. LINK: HTTPS://WWW.FACEBOOK.COM/GROUPS/GMDASHCRACK/?FREF=NF CRACKS ARE ON PASSENGER TOP LEFT OF AIRBAG AND ON DRIVER SIDE OVER LEFT SIDE OF INSTRUMENT PANEL. WOKE UP ONE DAY AND THEY WERE BOTH THERE. FAULTY MATERIALS WHICH CAN CAUSE DEATH OR SERIOUS INJURY. LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS

Fuel/Propulsion System
Filed Mar 5, 2015LA

TRUCK WOULD ONLY BURN 12-14 GALLONS OF DIESEL BEFORE GAUGE WOULD READ EMPTY. LEVEL SENSOR WAS THE PROBLEM. *TR

Air Bags
Filed Oct 27, 201470,000 milesCA

DASHBOARD CRACKS BY AIRBAG. CONCERNED IT MAY PROJECT SHARP PLASTIC PIECES INTO PASSENGER CABIN IN EVENT OF COLLISION AND AIRBAG DEPLOYMENT. *TR

Engine
Filed Oct 2, 201348,315 milesOH

WHEN TRAVELING MERGING ON I-70 OUTSIDE OF LONDON OHIO MY TRUCK STARTED MAKING VERY LOUD EXHAUST SOUND. AFTER INSPECTION FOUND THAT DRIVER SIDE AND PASSENGER SIDE REAR EXHAUST MANIFOLD BOLTS WHERE BROKE OFF ALLOWING UNFILTERED EXHAUST TO PASS. IF LEAK WOULD HAVE BEEN TOO BAD THE HIGH TEMPERATURE OF THE EXHAUST COULD POTENTIALLY CAUSE A FIRE INSIDE THE ENGINE COMPARTMENT. THE EXHAUST ALSO BROKE WELDS OFF THE EXHAUST CAUSING THE EXHAUST TO FALL THE BREAK IS WHERE THE H-PIPE COME TOGETHER. *TR

Tires
Filed Jul 31, 201258,000 milesID

ON JUNE 12TH, 2012 THE RIGHT REAR TIRE ON MY 2008 GMC 2500HD EXPERIENCED A CATASTROPHIC FAILURE (BLOW OUT). THE FAILURE OF THE TIRE WAS THE RESULT OF TREAD SEPARATION. THE TIRE WAS A GOODYEAR WRANGLER SILENT ARMOR SIZE LT265/70/17, LOAD RANGE E. AT THE TIME THE TIRE FAILED I WAS DRIVING ON SMOOTH, BRAND NEW PAVEMENT. THE TEMPERATURE WAS AROUND 70 DEGREES AND I WAS GOING BETWEEN 55 AND 60 MPH. WE WERE IN BETWEEN CONSTRUCTION ZONES AND JUST APPROACHING A LANE CLOSURE SO MY SPEED HAD BEEN QUITE MODERATE, WELL BELOW THE POSTED LIMIT. I WAS PULLING A TRAILER HOWEVER THE WEIGHT WAS WELL WITHIN THE SPECIFICATIONS OF BOTH THE TRUCK AND THE RATING ON THE TIRES. ALTHOUGH I WAS ABLE TO PULL THE TRUCK TO THE SIDE OF THE ROAD IMMEDIATELY, DAMAGE TO THE TRUCK AS THE RESULT OF THE TREAD SEPARATION WAS EXTENSIVE AND REQUIRED REPLACEMENT OF THE ENTIRE RIGHT BEDSIDE, THE EXHAUST, AND THE RIGHT REAR BUMPER SECTION. ALTHOUGH THE TIRES WERE APPROACHING END OF LIFE THERE WAS AMPLE TREAD DEPTH REMAINING ON ALL FOUR TIRES AND THE MILEAGE WAS STILL WITHIN THE MANUFACTURER WARRANTY. I CHOSE TO REPLACE ALL FOUR TIRES IMMEDIATELY HOWEVER THE TIRE WARRANTY WAS LIMITED TO A $16 PRO-RATED CREDIT. THE FAILURE THAT OCCURRED WITH THIS TIRE IS IDENTICAL TO WHAT HAS BEEN DESCRIBED IN THE RECALL NOTICE FOR THE SAME TIRE HOWEVER THE DATE OF MANUFACTURER FOR THIS TIRE WAS 9 WEEKS PRIOR TO THE DATE RANGE FOR THE RECALL. MY INSURANCE COMPANY HAS PAID TO HAVE MY TRUCK REPAIRED AND THEY ARE NOW PURSUING REIMBURSEMENT

Latches/Locks/Linkages
Filed Aug 25, 201134,000 milesNY

DOOR LOCKS WILL NOT WORK THEY STAY UNLOCKED OR LOCKED WHICHEVER POSSESSION THEY ARE IN HAVE HAD REPAIRED 3 TIMES AT DEALER ARE GONE AGAIN REPLACED ACTUATOR 3 TIME AN 3 OF 4 DOORS NOW DRIVER SIDE AND BACK PASSENGER SIDE GONE AGAIN. AFRAID GRANDDAUGHTER CAN OPEN DOOR WHILE DRIVING. *TR

Fuel System, Gasoline
Filed May 4, 201165,000 milesWI

I HEARD RECENTLY THAT YOU ARE INVESTIGATING FAULTY FUEL GAUGES ON GM VEHICLES. I OWN A 2008 GMC SIERRA WHOSE FUEL GAUGE GIVES INACCURATE READINGS ALSO . *TR

Power Train › Driveline
Filed Mar 21, 201140,000 milesFL

WHILE DRIVING AT 55 MPH ON A FLAT, STRAIGHT, NO TRAFFIC, EARLY MORNING, CLEAR DAY, NEW ROAD, BETWEEN KEY LARGO, FLORIDA AND HOMESTEAD, FLORIDA, MY 2008 GMC QUADCAB DIESEL WITH 40,000 MILES BEGAN VIBRATING VIOLENTLY. AFTER ABOUT 4-5 SECONDS OF TREMENDOUS VIBRATION AND DECELERATION, AT APPROX. 35 MPH, THERE WAS A LOUD BANG. THE VEHICLE WAS STOPPED SAFELY ON THE PAVED SHOULDER. AFTER EXAMINATION ON A FLAT BED TOW TRUCK, IT WAS DISCOVERED THAT THE "U" JOINT BROKE CONNECTING THE DRIVESHAFT AND TRANSMISSION. THE FREE-WHEELING DRIVESHAFT PUNCTURED THREE HOLES IN THE FRONT FLOOR OF THE CAB, CRUSHED THE CATALYTIC CONVERTER, SMASHED THE ANTI LOCK BRAKE MODULE, BROKE THE GEARSHIFT CABLE, AND BENT THE DRIVESHAFT. A STEEL CHASIS CROSS MEMBER PREVENTED THE DRIVESHAFT FROM DROPPING TO THE PAVEMENT THUS PREVENTING A POSSIBLE VEHICLE END OVER END ROTATION. THE VEHICLE HAS A 100,000 MILE POWER TRAIN WARRANTY. TODAY, 3-21-11, 21 DAYS AFTER THE INCIDENT, NO REPAIR HAS BEGUN ON THE VEHICLE. ONLY THREE DAYS OF RENTAL CAR WAS PROVIDED. WHY HAS IT TAKEN SO LONG TO AUTHORIZE THE CONTINUATION OF A RENTAL CAR AND THE GM 100,000 MILE POWER TRAIN WARRANTY REPAIR? APPARENTLY, A GM REPRESENTATIVE OUTSIDE OF THE DEALERSHIP OF HOMESTEAD CHEVROLET CADILLAC IN HOMESTEAD, FLORIDA MUST AUTHORIZE THE WARRANTY REPAIR BECAUSE THE DAMAGE EXCEEDS $3000. THEY WOULD ALSO COVER THE COST OF A RENTAL CAR. THE VEHICLE OWNER HAS DOCUMENTED PROOF OF COMPLETING ALL THE REQUIRED SERVICE AND SAFETY CHECKS FROM EXCLUSIVELY GMC D

Equipment
Filed Jan 29, 20114,363 milesWA

RECEIVED SERVICE TRAILER BRAKE SYSTEM ON MESSAGE CENTER. DEALER FOUND OPEN WIRE IN FACTORY INSTALLED TRAILER BRAKE WIRING HARNESS AT E-BRAKE ASSEMBLY AND REPAIRED WIRE, UNDER VEHICLE'S WARRANTY. PROBLEM WAS POSSIBLY DUE TO WIRE RUBBING AGAINST E-BRAKE ASSEMBLY. *LN

Fuel System, Diesel
Filed Jul 28, 201030,000 milesMD

CHECK ENGINE LIGHT COMES ON IN MID JUNE 2010...REFERRED TO OWNERS MANUAL WHICH WAS POSSIBLY DUE TO THE EXHAUST FILTER...OWNERS MANUAL STATED SPECIFICS TO CLEAR WHICH IT DID. LIGHT APPEARED AGAIN AND REPEATED OWNERS MANUAL PROCEDURES THEN SCHEDULED APPT AT DEALERSHIP TO LOOK AT IN WHICH WE RECEIVED WASHER FLUID RECALL AT SAME TIME. DEALERSHIP REPAIRED RECALL BUT COULD NOT DUPLICATE REASON FOR THE "MAINTENANCE REQUIRED LIGHT" ISSUE. ABOUT A WEEK LATER TRUCK BECAME HARD TO START...GLOW PLUG INDICATOR WOULD NOT WORK AND FUEL BEGAN LEAKING FROM THE FUEL FILTER. RETURNED VEHICLE TO DEALERSHIP IN WHICH THEY FOUND THE FUEL FILTER LEAKING AND FUEL SENSOR CRACKED IN WHICH THEY CANNOT FIND A REPLACEMENT PART AND ARE DOING A WORLDWIDE SEARCH. THEY ALSO TOLD US THAT OUR TRUCK WAS NOT EQUIPPED WITH A GLOW PLUG INDICATOR WHICH WE STRONGLY ADVISED THAT IT WAS AND VERIFIED WITH PURCHASING DEALERSHIP. TO DATE, THE VEHICLE IS STILL AT THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO REPAIR EITHER ISSUE. ADVISED THAT TRUCK CANNOT BE OPERATED DUE TO THE FUEL LEAKAGE. *TR

Engine and Engine Cooling › Cooling System
Filed Mar 24, 20091,935 milesWA

HOSE CLAMP ON HOSE AT COOLANT RESERVOIR LOWER CONNECTION FAILED. VEHICLE HAD 1,935 MILES ON IT. HOSE CLAMP WAS EITHER DEFECTIVE OR OVER STRESSED AT INSTALLATION WHEN TRUCK WAS MANUFACTURED. THIS FAILURE RESULTED IN A RAPID LOSS OF ENGINE COOLANT. VEHICLE WAS STOPPED PRIOR TO OVERHEATING DUE TO DRIVER NOTICING THAT VEHICLE WAS HAVING DIFFICULTY MAINTAINING NORMAL ENGINE TEMPERATURE BASED ON TEMPERATURE GAUGE INDICATION. WARRANTY REPAIR REPLACED CLAMP WITH SCREW TYPE HOSE CLAMP. ALL OTHER ENGINE COOLANT HOSES USE SIMILAR FACTORY INSTALLED SPRING TYPE CLAMPS. CURRENTLY NO OTHER PROBLEMS EXIST. *TR

Visibility › Rearview Mirrors/Devices › Exterior
Filed May 20, 20085 milesFL

TL*THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE SIDE MIRRORS FAIL TO AUTOMATICALLY TILT DOWNWARDS WHEN THE VEHICLE IS PLACED INTO REVERSE. THE COMPONENT IS A SAFETY OPTION ON THE VEHICLE. GM STATED THAT THEY DID NOT HAVE A PROGRAM TO REPAIR THIS FAILURE. THE CURRENT MILEAGE WAS 23,000 AND FAILURE MILEAGE WAS 5. UPDATED 06/09/08 *BF

Equipment › Mechanical › Slide-in Camper
Filed Oct 15, 20072,700 milesID

TL*THE CONTACT OWNS A 2008 GMC SIERRA 2500. WHILE DRIVING 35 MPH, THE CONTACT NOTICED THAT THE CAMPER WAS FULL OF DUST AND DIRT DUE TO HOLES UNDER THE VEHICLE AND AROUND THE TAILGATE. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN AND THEY INSTALLED A BED LINER. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 2,700.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2008 GMC Sierra 2500 → · Every Sierra 2500 year → · How the figures are calculated →