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2003 GMC Sierra 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Electrical System
Filed Aug 1, 200985,239 milesTX

GAUGE INSTRUMENT CLUSTER DEFECTIVE ON 2003 GMC SIERRA. SPEEDOMETER READING INCORRECT SPEED. CONSIDERED A SAFETY DEFECT. UNABLE TO ACCURATELY DETERMINE VEHICLE SPEED. GENERAL MOTORS DEALERSHIPS UNWILLING TO REPAIR DEFECTIVE PARTS. *TR

Electrical System
Filed Jul 28, 2009200,000 milesTX

THE ELECTRICAL GAUGES ALL OF SUDDEN STOPPED WORKING. THE BATTERY GAUGE CAME ON FIRST , PULLED OVER AND BATTERY WAS FINE. THEN ALL GAUGES JUST COMPLETELY STOPPED WORKING. *TR

Fuel System, Diesel
Filed Jul 28, 2009200,000 milesTX

STARTED VEHICLE AND FUEL INJECTOR IS NOT WORKING. *TR

Fuel System, Diesel
Filed Jul 8, 2009117,000 milesCA

TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED TWO MONTHS AGO FOR THE FUEL FILTER HOUSING, WHICH CAUSED THE VEHICLE TO IMMEDIATELY STALL. SINCE JULY 3, 2009, THE FAILURE HAS BEEN RECURRING WHILE DRIVING 20 MPH. GM STATED THAT THEY DID NOT HAVE ANY PARTS AVAILABLE TO REPAIR THE VEHICLE DUE TO SO MANY CONSUMERS WHO WERE EXPERIENCING THE SAME ISSUE. GM IS RESEARCHING AN ALTERNATIVE TO REPAIRING THE FUEL HOUSING FAILURE. THE CONTACT FEELS THAT THIS IS A SERIOUS SAFETY DEFECT. THE FAILURE MILEAGE WAS 117,000. UPDATED 08/14/09. *LJ UPDATED 08/14/09.*JB

Electrical System › Instrument Cluster/Panel
Filed May 19, 200969,000 milesCT

TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500. THE CONTACT STATED THAT THE HEATER LIGHT FAILED FIRST FOLLOWED BY THE DRIVER'S SIDE INSTRUMENT PANEL LIGHTING. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS NOT COVERED. THE PASSENGER SIDE OF THE INSTRUMENT PANEL FAILED LATER AND THE ENTIRE PANEL WENT BLACK. THE VEHICLE WILL BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 69,000 AND THE CURRENT MILEAGE WAS UNKNOWN.UPDATED 06/17/09. *LJ THE DASHBOARD LIGHTS AND GAUGES FAILED COMPLETELY. UPDATED 06/17/09.*JB

Service Brakes, Hydraulic
Filed Mar 10, 200950,390 milesNY

DURING AN EMERGENCY STOP ON HIGHWAY FROM APPROX. 45MPH, DUE A TRACTOR TRAILER SUDDENLY STOPPING, ABS BRAKE SYSTEM STARTED TO FLUCTUATE, BUT TRUCK DID NOT STOP NORMALLY. AVOIDED COLLISION BY VEERING TO SIDE OF ROAD. LEFT FRONT BRAKE LINE, AT CLIP NEAR WHEEL, LEAKED BRAKE FLUID THEREBY PREVENTING QUICK STOP. BRAKE PEDAL WENT TO FLOOR AFTERWARDS, THERE WAS SEEMED TO BE NO SECONDARY HYDRAULIC SYSTEM PRESSURE FOR REAR BRAKES. EMERGENCY BRAKE WAS HARDLY EFFECTIVE.TURNS OUT ALL BRAKE LINES ARE SEVERELY CORRODED IN NEARLY ALL AREAS, EVEN UNDER HOOD. TRUCK HAS 50,000 MILES AND IS 6 YEARS OLD. HAVE ALSO PREVIOUSLY EXPERIENCED SUDDEN POWER STEERING FAILURE DUE TO POWER STEERING LINE CORROSION AND FLUID LOSS. POWER STEERING SYSTEM PROVIDES HYDRAULIC BOOST FOR BRAKES, THEREFORE BRAKES ARE IMPACTED ALSO. BRAKE AND POWER STEERING LINES SEEM TO BE MADE OF STEEL WITH INCORRECT OR POOR ALLOYS, THEREBY ACTING LIKE A SACRIFICIAL ANODE ON THE TRUCK, AS EVIDENCED BY THE RUST THROUGHOUT THE LINES, VS. LOCALIZED RUST. BRAKE LINES AND POWER STEERING LINES HAVE BEEN REPLACED. STILL HAVE SEVERAL RUSTY LINES FOR INSPECTION IF NEEDED. *TR

Service Brakes, Hydraulic
Filed Dec 4, 200848,809 milesKY

MY TRUCK ONLY HAS HALF OF IT'S BRAKING POWER. THE BRAKE PADS ARE RUSTED TO THE SLIDES & HAVE NOT MOVED FOR A VERY LONG TIME THE ROTORS ON ALL 4 WHEELS ARE COMPLETELY ENGULFED IN RUST. THESE ARE THE ORIGINAL BRAKES. I TOOK THE TRUCK TO GMC FOR SERVICE [OIL CHANGE] & THEY STATED THE REAR ROTORS WERE "VERY RUSTY". I ASKED THE SERVICEMAN WHAT TO DO & HE SAID EITHER I NEEDED TO HAVE THE ROTORS TURNED OR THE BRAKES WOULD WEAR OUT PREMATURELY. IT IS OBVIOUS TO ME NOW [AFTER LOOKING AT THE BRAKES PERSONALLY] THAT THEY WERE NOT WORKING OR THE ROTORS WOULDN'T BE RUSTY AT ALL. THERE WAS NEVER ANYTHING SAID ABOUT THE BRAKES NOT WORKING OR THE EXTREME SAFETY ISSUE OF A 3/4 TON TRUCK GOING DOWN THE ROAD WITH ONLY HALF OF IT'S BRAKING POWER. I TALKED TO THE BBB AND THEY SAID WHEN I TOOK THE TRUCK IN IT HAD 48000 MILES ON IT & WAS OUT OF WARRANTY. I HAVE NO DOUBT THAT THIS SITUATION STARTED BEFORE THE WARRANTY EXPIRED BUT I WAS NOT AWARE OF IT. MY TRUCK IS A 2003 AND I TAKE VERY GOOD CARE OF IT [SERVICED REGULARLY AND GARAGE KEPT] AND THERE IS NO REASON THE BRAKES SHOULD HAVE RUSTED THIS WAY UNLESS INFERIOR PARTS OR WORKMANSHIP IS INVOLVED. I KNOW TWO OTHER PEOPLE WITH SIMILAR TRUCKS AND ONE OF THEM HAS EXACTLY THE SAME PROBLEM AS MINE. WE LOOKED AT HIS AFTER I DISCOVERED MY PROBLEM. HE, AS I, WERE UNAWARE OF THIS DANGEROUS PROBLEM. I THINK THERE ARE A LOT OF GENERAL MOTORS TRUCKS OUT THERE WITH THIS SAME PROBLEM THAT PEOPLE ARE UNAWARE OF. I BELIEVE THERE SHOULD BE A RECALL OR AT LEAST AN I

Electrical System
Filed Nov 20, 2008102,592 milesID

FAULTY SPEEDOMETER, READS120MPH MOST OF THE TIME. *TR

Electrical System
Filed Nov 17, 200892,000 milesPA

SPEEDOMETER , FUEL GAUGE ETC. WENT AT 93,000 MILES. GMC KNOWS OF THIS PROBLEM AND WILL ONLY FIX IT ON A LIMITED BASIS. NOT EVERY ONE WAS INFORMED OF THIS PROBLEM AND THEY WILL ONLY FIX IT IF YOU ARE UNDER 70K MILES. *TR

Suspension › Front › Wheel Bearing
Filed Oct 8, 200862,000 milesCA

TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500. THE CONTACT HEARD A LOUD SQUEAKING NOISE COMING FROM THE WHEEL BEARINGS. HE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE WHEEL BEARINGS FAILED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 67,149.

Electrical System
Filed Oct 7, 2008104,571 milesWI

TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500. WHILE DRIVING LESS THAN 45 MPH, THE SPEEDOMETER DISPLAYED 120 MPH. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED IT TO SEE IF THE SPEEDOMETER WOULD RESET ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WOULD NOT PERFORM REPAIRS BECAUSE IT WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 104,571.

Electrical System
Filed Sep 18, 2008CO

GAUGES STOPPED WORKING. NO LIGHTS, NO ODOMETER, NO INFORMATION AT ALL. *TR

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and FittingsFire
Filed Aug 20, 200865,000 milesOH

TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. WHILE DRIVING 35 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL CONTINUED TO FLASH ON AND OFF. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED AND SMOKE WAS NOTICED UNDERNEATH THE HOOD. THE CONTACT HAD BEEN DRIVING FOR SEVERAL MINUTES BEFORE NOTICING THE SMOKE. THE HOOD COULD NOT BE OPENED AND THE FIRE DEPARTMENT WAS CALLED. A POLICE REPORT WAS FILED. TEN MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES AND DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 65,000. UPDATED 09/25/08 *BF THE CONSUMER STATED IT WAS A POSSIBLE FUEL LINE FAILURE. UPDATED 09/26/08. *JB

Electrical System › Instrument Cluster/Panel
Filed Jul 1, 200890,000 milesMS

TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED AND PREVENTED HIM FROM KNOWING HOW FAST HE IS TRAVELING, OR ANY OTHER PERTINENT INFORMATION. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

Electrical System › Instrument Cluster/Panel
Filed Feb 27, 2008102,000 milesAK

AT AROUND 102K MILES, SPEEDOMETER NEEDLE QUIT RETURNING TO ZERO WHEN THE VEHICLE STOPS MOVING. NEEDLE MAY COME TO REST AT ANY POINT ON THE DIAL WHEN VEHICLE IS STOPPED, AND THE REST POINT MAY OR MAY NOT CHANGE WHILE THE VEHICLE IS UNDERWAY, MAKING IT DIFFICULT TO ESTIMATE SPEED (E.G., NEEDLE MAY INITIALLY INDICATE 30 MPH AT REST, BUT ACTUAL SPEED UNDERWAY ISN'T NECESSARILY 30 MPH LESS THAN INDICATED BECAUSE THE REST POINT MAY HAVE CHANGED). AND WHEN THE DIAL ZEROS AT 120 MPH, THE TRUCK EFFECTIVELY HAS NO SPEEDOMETER AT ALL RATHER THAN JUST AN INACCURATE ONE. I RECEIVED A LETTER FROM GM WARNING OF POTENTIAL INSTRUMENT FAILURES AND OFFERING FREE REPAIR ON VEHICLES WITH LESS THAN 70K MILES; AN EMAIL CORRESPONDENCE WITH GM CONFIRMED THAT THEY WOULD NOT REPAIR MINE FOR FREE OR AT REDUCED COST. INTERNET DISCUSSIONS AND ADS FOR INSTRUMENT REPAIRS REVEAL THIS TO BE A COMMON PROBLEM ON A RANGE OF '03-'06 GM VEHICLES. THE GM DEALER I CALLED WILL FIX THE INSTRUMENT CLUSTER FOR $500 -- ROUGHLY 3 TIMES WHAT REPAIR SERVICES ADVERTISING ON THE INTERNET CHARGE TO REPLACE ALL THE DEFECTIVE STEPPER MOTORS IN THE CLUSTER. THIS PROBLEM IS CERTAINLY SAFETY-RELATED (THINK OF MISJUDGING SPEED IN A ROLLOVER-PRONE VEHICLE GOING INTO A SHARP CURVE), AND TO THE DEGREE THAT IS VIRTUALLY INEVITABLE ON CERTAIN VEHICLES, GM SHOULD ISSUE A RECALL RATHER THAN A LIMITED "SECRET WARRANTY". *TR

Electrical System › Instrument Cluster/Panel
Filed Feb 10, 2008110,000 milesIA

THE SPEEDOMETER AND TACHOMETER WORKS SOMETIMES BUT OTHER TIMES IT DOES NOT WORK. THIS IS A SAFETY ISSUE AS THE SPEED IS UNKNOWN. THE VEHICLE WAS TAKEN TO THE DEALER BUT I WAS TOLD THAT IT IS NO LONGER UNDER WARRANTY. *TR

Power Train › Transfer Case (4-wheel Drive)
Filed Jan 2, 200875,000 milesKS

TRANSFER CASE BURT UP DUE TO FAULTY CLIP DESIGN, SNAP RING WORE INTO CASE, VERY POOR CASE DESIGN. AN AFTERMARKET MANUFACTURER HAS COME UP WITH A BETTER BACK HALF OF THE CASE AND UPGRADED PUMP TO FIX THIS PROBLEM.*CN

Structure › Body › Bumpers
Filed Nov 28, 200765,800 milesNH

FRONT BUMPER ROTTING OFF,UNSAFE AIRBAGS MAY NOT WORK IN THE EVENT OF COLLISION. *TR

Parking Brake
Filed Sep 18, 2007NY

I HAVE A COMPLAINT SIMILAR TO COMPLAINT NOS.10083555,10244075 AND 10151690. I OWN A 2003 GMC SERRIA PICKUP WITH 28,000 MILES. I COMPLAINED TO THE DEALER THAT I HAD NO EMERGENCY BRAKE AND NO REAR BRAKES. THE DEALER WANTED ME TO PAY FOR THE REPAIRS. I FELT IT WAS A MANUFACTURING DEFECT. GMC REP CAME AND HE WANTED ME TO PAY HALF. PLEASE ADVISE WHAT THE OUTCOME OF OTHER COMPLAINTS. *TR

Tires
Filed Sep 17, 200760,849 milesTX

COOPER TIRES CAME APART AND CAUSED DAMAGE TO MY TRUCK AND 5TH WHEEL TRAVEL TRAILER. I'M BEING JACKED AROUND BY CRAWFORD COMPANY. DON'T RETURN PHONE CALLS STILL TRYING TO GET TRUCK FIXED. THE BLOW OUT NEARLY TORE THE FRONT BUMPER OFF. TORE OUT THE WHEEL WELL LINER THEN WENT UNDER TRUCK AND DAMAGED MY 5TH WHEEL TRAILER. INCIDENT OCCURRED SAME DAY OF COMPANY RECALL. *TR

Air Bags › FrontalCrash1 injured
Filed Aug 27, 200741,970 milesWI

I WAS HEADING NORTH BOUND ON I-45 NEAR NORTH AVENUE IN MILWAUKEE, WI WHEN IT BEGAN TO RAIN SLIGHTLY. IT WAS APPROXIMATELY 3:28 AM. I SLOWED DOWN TO 50 THE SPEED LIMIT WAS 55 AND THE I TURNED ON MY FOG LIGHTS TO HELP ME SEE BETTER BY THE TIME I GOT TO CAPITAL DRIVE IT WAS A COMPLETE DOWNPOUR. RAINING VERY HARD. I WAS IN THE VERY INSIDE LANE IE: "THE FASTLANE" I WAS APPROACHING THE HAMPTON AVENUE EXIT AND THERE WAS A SEMI ON MY RIGHT HIS REAR TANDOM AXLES WHERE JUST TO THE RIGHT OF MY PASSENGER SIDE FRONT TIRE AND HE WAS COMING OVER TO MY LANE. I HIT THE BREAKS AND WAS STEERING TO THE RIGHT TO GO TOWARDS THE MIDDLE LANE. MY BRAKES LOCKED UP AND THE ABS BRAKES NEVER TURNED ON. THIS IS A 2003 GMC 2500 HD CREW CAB ALL THE WEIGHT IS IN THE FRONT AN THE CAB. WHEN I HIT THE BRAKES I WAS HEADING FOR THE RIGHT LANE AND THE TRUCK TURNED 90DEG TO THE LEFT AND HIT THE CONCRETE DIVIDER WALL. AT FULL 50 MPH SPEED AND THE PASSENGER REAR CAME AROUND AND HIT THE WALL AS WELL. THE AIR BAG NEVER DEPLOYED. I HIT THE WALL WITH SO MUCH FORCE THAT THE BED OF THE TRUCK EMBEDDED IN THE REAR OF THE CAB. MIND YOU THIS WAS A 3/4 TON TRUCK IT TAKES A LOT OF FORCE TO HAVE THIS HAPPEN. I FEEL THAT IF MY ABS BREAKS HAVE PULSATED 10 TIMES PER SECOND PER WHEEL I WOULD HAVE CAME TO A CONTROLLED STOP ON THE RIGHT SHOULDER OF THE ROAD WITH THE TRAJECTORY I WAS HEADING. THE AIR BAGS NEVER DEPLOYED. GOOD THING I WAS WEARING MY SEAT BELT. THE TIME OF THE CRASH WAS. 3:45 AM. *JB

Electrical System › Instrument Cluster/Panel
Filed Jul 27, 200747,000 milesWA

SPEEDOMETER READS HIGH & LOW NO RELATION TO ACTUAL SPEED. CONSTANT PROBLEM. EXCESSIVE COST TO REPAIR USING HAND HELD GPS FOR NOW. 2003 GMC 2500 SIERRA HD 4X4.

Unknown or Other
Filed May 22, 200770,000 milesTX

THE SPEEDOMETER, TACHOMETER, AND OTHER GAUGES ON MY 2003 GMC SIERRA 2500HD INSTRUMENT CLUSTER ARE DEFECTIVE. THIS IS A WELL KNOWN UNIVERSAL PROBLEM WITH GM PRODUCTS.

Power Train › Clutch Assembly › Pedal/Hand Lever(motorcycle)
Filed May 2, 2007104,000 milesGA

I ENTERED THE TRUCK STEPPED ON THE CLUTCH PEDAL, SHIFTED INTO REVERSE AND STARTED TO EASE THE CLUTCH OUT WHEN THE PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. THE VEHICLE IMMEDIATELY CHIRPED THE BACK TIRES AT NO MORE THAN 950 R.P.M.'S AND BEGAN TO IMMEDIATELY GO BACKWARDS TOWARDS ANOTHER VEHICLE IN MY DRIVEWAY. I QUICKLY STEPPED ONTO THE BRAKE AND STALLED THE VEHICLE TO A STOP. I THEN PROCEEDED TO LOOK UNDER THE DASH TO SEE WHAT HAD "POPPED" AND FOUND THAT I COULD SEE LIGHT THROUGHOUT THE FIREWALL, AS I MOVED THE PEDAL UP AND DOWN. I OPENED THE HOOD TO FIND THAT THE BLACK PLASTIC FLANGE THAT THE CLUTCH MASTER CYLINDER MOUNTS TO HAD BROKEN OR SHATTERED RELEASING THE MASTER CYLINDER THEREFORE, COMPLETELY DISENGAGING THE CLUTCH. HAD I NOT BEEN QUICK TO REACT, I WOULD HAVE STRUCK ANOTHER VEHICLE IN THE SIDE CAUSING EXTENSIVE DAMAGE. HAD I BEEN IN 1ST GEAR WHEN THE FAILURE OCCURRED I WOULD HAVE LUNGED FOWARD AT THE END OF MY DRIVEWAY AND OFF A 10' LEDGE STRAIGHT DOWN INTO MY NEIGHBORS BACKYARD, RESULTING IN PERSONAL AND PROPERTY DAMAGE. THIS VEHICLE HAS ONLY APPROX 104 THOUSAND MILES. THIS WAS A POOR DESIGN AND HAS FAILED IN A VERY DANGEROUS MANNER. THIS NEEDS TO BE RECALLED IMMEDIATELY. *TR

Suspension › Front › Hub
Filed Apr 23, 200764,000 milesAZ

I HAVE A 2003 SIERRA PICKUP 4X4, 64,000 MILES. IT HAS NEVER BEEN OFF ROAD. 4 WHEEL DRIVE HAS ONLY BEEN ENGAGED LESS THAN A DOZEN TIMES SINCE THE VEHICLE WAS PURCHASED. I AM THE ORIGINAL OWNER. MILEAGE HAS BEEN APPROX 50/50 BETWEEN HIGHWAY AND CITY DRIVING. ON A RECENT TRIP FROM PRESCOTT AZ TO PHOENIX AZ, THE PASSENGER SIDE HUB ASSEMBLY FAILED ON 2003 GMC SIERRA PICKUP; 2500HD WITH DURAMAX DIESEL ENGINE. ONCE HUB ASSEMBLY FAILED, THE RIGHT FRONT AXLE BROKE AND BASICALLY ALLOWED FOR THE WHEEL TO BECOME DETACHED FROM THE VEHICLE. THE HUB ASSEMBLY FAILED WITHOUT WARNING AND HAD IT FAILED APPROX 10-15 MILES EARLIER IT WOULD HAVE RESULTED IN LOSS OF CONTROL OF THE VEHICLE COMING DOWN THE MOUNTAINS BETWEEN PRESCOTT AZ AND PHEONIX AZ. THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO FACTORY SPECIFICATIONS. I HAD THE VEHICLE TOWED TO THE DEALER I PURCHASED IT FROM; PEORIA PONTIAC GMC, PEORIA, AZ. THE SERVICE DEPARTMENT DIAGNOSED THE HUB ASSEMBLY FAILURE AND AXLE BREAKAGE ON THE PASSENGER SIDE. I ASKED THEM TO CHECK THE DRIVER'S SIDE HUB ASSEMBLY; IT WAS ALSO BAD. I ASKED THE SERVICE PERSON IF THERE WAS SOME ADDITIONAL MAINTENANCE THAT I COULD HAVE DONE TO PREVENT THIS PROBLEM. THE RESPONSE WAS A DISCONCERTING NO; THIS JUST SEEMS TO HAPPEN ON SOME OF THE PICKUPS. I HAVE PAID TO HAVE BOTH FRONT HUB ASSEMBLIES REPLACED AND THE PASSENGER AXLE; APPROX $2500. MY BIGGER CONCERN IS FIRST THAT 65000 CITY & HIGHWAY MILES SEEMS PRETTY LOW FOR A FAILURE POINT OF SOMETHING SO CRITICAL AS THE STEERING

Electrical System › Instrument Cluster/Panel
Filed Apr 1, 200736,001 milesID

SPEEDOMETER DOESN'T READ CORRECT SPEED. SPEEDOMETER NEEDLE STICKS AND THEN WHEN YOU START AGAIN IT WILL START READING FROM WHERE IT WAS STOPPED SO IF IT STICKS AT 30 MPH AND YOU RESUME SPEED TO 60 MPH IT WILL READ 90 MPH. *JB

Electrical System › Instrument Cluster/Panel
Filed Mar 12, 2007125,400 milesMD

ERRATIC SPEEDOMETER; WILL NOT RESET TO 0; WILL NOT CORRECTLY MEASURE SPEED . *JB

Service Brakes, Hydraulic › Power Assist
Filed Mar 8, 2007NY

WHEN I APPLY MY BRAKES THEY RELEASE THEMSELVES JUST AS IF I LET OFF THE PEDAL AND I HAVE TO PRESS HARDER TO STOP. THIS DOES NOT HAPPEN EVERY TIME BUT WHEN IT DOES IT'S SCARY. THIS HAS BEEN GOING ON SINCE OCT. OF 2006 AND STILL DOING SO. IS THERE A RECALL ON THIS ? *JB

Electrical System › Instrument Cluster/Panel
Filed Feb 8, 200749,000 milesCA

OIL PRESSURE GAUGE FAILURE, ERRATIC SPEEDOMETER AND TACHOMETER. *NM

Electrical System › Instrument Cluster/Panel
Filed Feb 5, 200750,000 milesPA

MY 2003 GMC SIERRA PICK-UP SPEEDOMETER BROKE WITH 50000 MILES AND NOW I DON'T KNOW HOW FAST IM GOING. GM HAS NOT OFFERED A RECALL AND NEEDS TOO. *NM

Electrical System › Instrument Cluster/Panel
Filed Dec 12, 2006102,000 milesWA

SPEEDOMETER IN MY 2003 GMC SIERRA HAS GONE ERRATIC. ZERO TO 120 MPH FLUCTUATIONS, STICKS. *JB

Electrical System
Filed Dec 9, 2006UT

2003 GMC SIERRA 2500HD W/DURAMAX TRANS SPEEDOMETER FAILURE IN READING ACCURATE SPEEDS STUCK AT 120 MPH PERHAPS LEADING TO TRANS FAILURE/ LEAKING FLUIDS DUE TO IMPROPER SHIFTING. *NM

Electrical System
Filed Oct 22, 200649,000 milesTX

2003 GMC SIERRA PICKUP W/49000 MILES. SPEEDOMETER HAS STARTED ERRATIC READINGS WHICH PRESENTS A SAFETY HAZZARD WHEN DRIVING. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Oct 21, 2006WV

I PURCHASED A 2003 DODGE RAM QUAD CAB TRUCK FROM PARSONS FORD IN MARTINSBURG WV. IT WAS SOLD TO ME IN AN UNSAFE CONDITION. THE UPPER AND LOWER BALL JOINTS ARE SHOT. THE TIRES ARE CUPPED. THE VEHICLE BOUNCES WHEN EXCEEDING 45 MPH. THE INSPECTION STICKER HAD BEEN REMOVED AND REPLACED WHICH INVALIDATES IT THEREFORE IT WAS SOLD TO ME WITHOUT A VALID INSPECTION. I HAVE TRIED TO RETURN THE VEHICLE ON THREE SEPARATE OCCASIONS WITHIN DAYS OF PURCHASING IT. PARSONS FORD REFUSES TO TAKE THE VEHICLE BACK STATING THEY DID NOTHING WRONG. NO REPAIRS HAVE BEEN MADE AT THIS TIME. *NM

Electrical System
Filed Oct 19, 200646,000 milesNC

2003 GMC 2500 HD 6.0L HAS AN ERRATIC SPEEDOMETER THAT IS A SAFETY ISSUE. *NM

Visibility › Rearview Mirrors/Devices › Exterior
Filed Oct 12, 200629,000 milesWI

DT*: THE CONTACT STATED THE EXTERIOR PASSENGER SIDE REAR MIRROR WAS ROUNDED AND DID NOT HAVE A STATEMENT INDICATING OBJECTS IN THE REAR VIEW MIRROR MAY APPEAR CLOSER THAN THEY ARE. DUE TO THE ROUNDED DESIGN, IT CREATED A BLIND SPOT. THE MANUFACTURER WAS ALERTED.

Steering
Filed Sep 5, 200615,000 milesMI

STEERING COLUMN RATTLE. HAVE HAD SERVICE ON AT LEAST 6 OCCASIONS, ALL PROVING UNSUCCESSFUL. FIXES HAVE BEEN EITHER LUBE INJECTION, OR REPLACEMENT OF INTERMEDIARY SHAFT. NO FIX HAS LASTED LONGER THAN 5,000 MILES. *JB

Suspension › Rear › Springs › Leaf Spring Assembly › Leaf
Filed Sep 5, 200625,000 milesMI

ON SIERRA 1500 HD, REAR LEAF SPRING WASHERS ROUTINELY COME LOOSE AND FALL OFF, CAUSING REAR SPRINGS TO SLAP EXCESSIVELY, CAUSING REAR OF VEHICLE TO SHAKE EXCESSIVELY, MAKING IT MORE DIFFICULT TO STEER. *JB

Service Brakes, Hydraulic › Foundation Components › Disc › Pads
Filed Aug 25, 200625,000 milesMI

STARTED FEELING LESS BRAKING POWER AND SQUEALING AT 25000 MILES ON THE ODOMETER. TOOK TRUCK TO DEALER TO CHECK IT , FOUND REAR BRAKES TO BE 100% WORE OUT. REAR ROTORS ARE FLAKING APART. *JB

Electrical System › Wiring › Interior/Under DashFire
Filed Jun 11, 200658 milesNV

THE VEHICLE HAS HAD FAILURE OF THE AIR CONDITIONER AND HEATING. RESULTED IN FIRED IN THE DASH BOARD WIRING TWICE. HAD BEEN IN THE SHOP FOR HEATING AND AIR CONDITIONER EIGHT TIMES. *JB

Electrical System
Filed Mar 25, 200653,500 milesOR

PULLING OUT OF A PARKING LOT ON WET PAVEMENT MY REAR TRUCK TIRES SPUN A BIT AND THEN WHEN I GOT ON THE ROAD TRAVELING ABOUT 50 MPH MY SPEEDOMETER READ 120 MPH! WHEN I CAME TO A COMPLETE STOP THE NEEDLE STAYED AT ABOUT 70 MPH. THE PROBLEM IS I DON'T KNOW HOW FAST I AM GOING, BUT I CAN GUARANTEE THAT IT WASN'T 120 MPH! :) TRUCK IS STILL NOT WORKING. VEHICLE IS A 2003 GMC 2500HD.*JB

Steering › Gear Box › Shaft Sector
Filed Nov 1, 200545,000 milesNM

LOOSENESS IN THE STEERING SHAFT. *JB

Fuel System, Other › Storage › Fuel Gauge System
Filed Aug 2, 200554,050 milesTX

2003 GMC SIERRA 2500HD WITH DURAMAX DIESEL STARTED RUNNING ROUGH BECAUSE OF LOW FUEL. LOW FUEL WARNING LIGHT DID NOT COME ON. PUT 4 GALLONS OF FUEL IN VEHICLE AND SCHEDULED APPOINTMENT FOR 08/02/05 WITH GUNN CHEVROLET SERVICE, SAN ANTONIO TEXAS. MECHANIC COULD NOT FIND ANY TROUBLE CODE. WAS TOLD BY SERVICE ADVISER BRIAN LECOURSE THAT THERE IS NO CALIBRATION OR STANDARD FOR LOW FUEL WARNING LIGHT TO COME ON AND IT MAY COME ON WHEN VEHICLE IS RUNNING OUT OF FUEL. I FILLED UP THE VEHICLE WITH 25.2 GALLONS OF FUEL FOR A 26 GALLON TANK. THE LOW FUEL WARNING LIGHT STILL WAS NOT ON AND THE DRIVER INFORMATION SYSTEM SHOWED 36 MILES LEFT TO TRAVEL. I WENT BACK TO GUNN CHEVROLET AND WAS TOLD THAT THE PROBLEM COULD NOT BE FIXED. GENERAL MANAGER CHARLEY O'DANIEL SAID THAT THE PEOPLE THAT DESIGN THE VEHICLES ARE SMARTER THAN THE PEOPLE THAT FIX THEM AND THAT TECH LINE STATED THERE WAS NOTHING THAT COULD BE DONE WITH THIS PROBLEM. CHARLEY O'DANIEL SAID NOT TO LET THE VEHICLE GET BELOW 1/4 FULL AS DAMAGE COULD OCCUR TO THE ENGINE FUEL PUMP. *JB

Electrical System
Filed Jul 14, 200546,000 milesWI

I HAVE A 2003 GMC DIESEL PICKUP. I HAVE HAD THE VEHICLE IN TWICE FOR ELECTRICAL REPAIRS IN THE LAST 9 MONTHS. THE ELECTRICAL PROBLEMS OBSERVED INCLUDE: AIRCONDITIONER CUTTING IN/OUT, RADIO CUTTING IN/OUT, POWER WINDOWS NOT WORKING, DASH GAUGES CUTTING IN/OUT, IDIOT LIGHTS COMING ON (ABS, BRAKES, CHECK ENGINE ETC). IT WAS REPAIRED ONCE BY THE DEALERSHIP AT A COST OF $500. NOW, 9 MONTHS LATER, THE VEHICLE IS BACK IN FOR THE EXACT SAME PROBLEM. THE TECHNICIAIN TOOK IT FOR A RIDE AND HAD SO MANY PROBLEMS, HE WAS AFRAID HE WOULDN'T MAKE IT BACK TO THE DEALERSHIP.

Power Train › Axle Assembly
Filed Nov 15, 200443,000 milesCA

VEHICLE STARTED TO MAKE NOISE. CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE TIRES CHECKED. FRONT TIRE AXLE NUT WAS FOUND TO BE LOOSE. ALSO, THE ROTORS AND BEARINGS HAD TO BE REPLACED. *AK

Visibility › Rearview Mirrors/Devices › Interior
Filed Oct 27, 2004100 milesMA

THE THERMOMETER IN THE MIRROR THAT READS THE OUTSIDE TEMPERATURE DOES NOT WORK PROPERLY WHEN THE SNOWPLOW IS ATTACHED TO THE VEHICLE. WHEN SNOWPLOWING, IT IS CRITICAL TO KNOW THE FREEZING POINT, AND IS THE TIME THAT THE THERMOMETER IS NEEDED THE MOST.GIVING AN INACCURATE TEMPERATURE (ABOVE FREEZING WHEN IT IS REALLY BELOW FREEZING) WILL CAUSE SKIDDING ACCIDENTS. THE DEALER AND THE GMC FACTORY HAVE ACKNOWLEDGED THE "DESIGN DEFECT" BUT HAVE FAILED TO CORRECT IT OR OFFER A REFUND FOR THE COST OF THE THERMOMETER OPTION. DEALER HAS REPLACED TEMPERTATURE SENSOR, BUT ITS LOCATION IS WHAT PREVENTS IT FROM WORKING WHEN THE SNOWPLOW IS ATTACHED. I HAVE ASKED THE DEALER TO RELOCATE THE SENSOR, BUT THEY SAID THEY CANNOT ALTER THE VEHICLE'S DESIGN. THIS IS A DESIGN DEFECT ON ALL 2003 & 2004 GMC PICK UP TRUCKS WITH SNOWPLOWS ATTACHED, AND YET GMC HAS OFFERED TO DO NOTHING ABOUT IT. BEAR IN MIND, THESE VEHICLES ARE BEING MARKETED WITH "COLD CLIMATE" PACKAGES AND DEALER INSTALLED SNOWPLOWS. A SKIDDING ACCIDENT CAN AND WILL RESULT WHEN THE THERMOMETER READS 45 DEGREES FARENHEIT AND IT IS ACTUALLY 28 DEGREES FARENHEIT OUTSIDE. *AK

Power Train › Driveline › Universal Joint
Filed Oct 17, 200434,800 milesTX

2003 GMC SIERRA 3/4 TON, 8.1 LITRE ENGINE WITH ALLISON TRANSMISSION-GM SAYS THEY ARE AWARE THERE IS A PROBLEM WITH THE DRIVESHAFT WHERE IT GOES IN TO THE REAR END. EVERY 10,000 TO 15,000 MILES IT MUST BE REMOVED AND CLEANED, GREASED AND REPLACED. THEY ARE UNWILLING TO PLACE THIS ON A RECALL LIST AND SAY IN THE FUTURE IT WILL BE A MAINTENANCE ITEM AND IT WILL BE DONE AT THE OWNERS EXPENSE EVERY 2 OR 3 OIL CHANGES. AS FOR MINE THEY WILL DO IT FOR A SHORT TIME LONGER AND THEN IT WILL BE MY PROBLEM-THIS IS A DEFINITE DEFECT THEY ACKNOWLEDGE BUT REFUSE TO DO ANYTHING WITH THESE VEHICLES THAT ALREADY HAVE THIS PROBLEM, IF YOU ARE ALREADY OUT OF ORIGINAL WARRANTY AND DID NOT PURCHASE THE EXTENDED WARRANTY YOU WILL JUST HAVE TO PAY OUT OF YOUR OWN POCKET,THEM KNOWING FULLY ABOUT THE PROBLEM. *JB

Tires
Filed Aug 4, 2004GA

FIRE STONE STEELTEX TIRE NOT COVERED BY LATEST RECAL. TIRES ARE COMMING APPART AT 30K MILES. LARGE PEICES OF RUBBER MISSING FROM TIRE. DEALER WILL NOT REPLACE UNDER TIRE WARRANTEE. I THINK THAT BECAUSE OF THE DEALER/MANUFACTURER'S REFUSAL TO ADMIT THAT THESE ISSUES ARE RELATED TO THE TIRES AND NOT THE "USE" YOU ARE GETTING INACCURATE DATA ABOUT THE NUMBER OF DEFECTS IN THESE POOR QUALITY PRODUCTS.*AK

Electrical System › Wiring › Interior/Under Dash
Filed Jan 26, 20045,330 milesMN

INSTRUMENT PANEL CLUSTER COMPONENTS FAILED THUS ALL GAUGES ON DASH BOARD WENT "FLAT"/BACK TO -0-; VEHICLE DID OPERATE HOWEVER COULD NOT EVEN READ HOW MUCH GAS WAS IN TANK. ALSO AS OF MILEAGE OF 13312 NOTICE VEHICLE BEGAN TO USE OIL, AS OF 26300 AFTER WATCHING THE VEHICLE NOTICED THAT IT WAS EXTREMELY LOW; APPARENTLY THE VEHICLE HAS BEEN LEAKING OIL ON THE INTAKE - LOOSING ALMOST 2 QUARTS OF OIL - ON A NEWER VEHICLE IT SHOULD NOT BE USING THIS MUCH OIL. *LA

Power Train › Driveline › Differential Unit
Filed Jan 22, 20041,041 milesVA

I HAVE A 2003 GMC SIERRA 2500HD. THE FOUR WHEEL DRIVE WORKS INTERMITTENTLY. ACCORDING TO GMC DOCUMENT ID#1400441 THERE IS NO FIX FOR THIS PROBLEM NOW. HOWEVER, THEY ARE WORKING ON THE PROBLEM AND AS SOON AS A FIX IS AVAILABLE THEY WILL MAKE THE REPAIRS IN THE TRUCKS. THIS PROBLEM APPLIES TO 2003 AND 2004 K SERIES. THESE TRUCKS ARE NOT ONLY USED PERSONAL BUT IN SOME CASES, ALSO IN EMERGENCY RESCUE AND FIRE SERVICES WHERE THE 4 WHEEL DRIVE MAY BE NEEDED TO GAIN ACCESS TO PATIENTS. I CAN BE CONTACTED FOR FURTHER DETAILS.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 GMC Sierra 2500 → · Every Sierra 2500 year → · How the figures are calculated →