Page 3 of 5 · complaints 101–150 of 219

2007 GMC Envoy complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical System
Filed Aug 17, 201466,000 milesFL

RECENTLY HAD THE DOOR LOCK WINDOWS SWITCH ISSUES REPAIRED AND NOW HAVE INTERMITTENT DOOR LOCK ISSUES CAN'T LOCK OR UNLOCK DOORS. *TR

Vehicle Speed Control
Filed Jun 30, 2014100,000 milesMI

TL * THE CONTACT OWNS A 2007 GMC ENVOY. WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY DECELERATED TO 20 MPH. THE AIR BAG AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE VEERED TO THE RIGHT. THE SPEED RETURNED TO NORMAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED ON TEN DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE DEALER STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

Air BagsCrash1 injured
Filed Jun 21, 201493,000 milesKY

MY WIFE WAS DRIVING HOME FROM THE DOCTOR AND A FULL SIZE CHEVY CAME ACROSS ON HER SIDE AND HIT HER HEAD ON NEITHER AIR BAG DEPLOYED ON THE ENVOY BOTH VEHICLES WAS TOTALED WHAT SHOULD WE DO THANKS. *TR

Electronic Stability Control (esc)
Filed Jun 18, 201499,000 milesLA

MY HUSBAND AND I PURCHASED A 2007 GMC ENVOY SLT SINCE ABOUT A WEEK AFTER WE GOT IT THE REAR WIPER COMES ON BY ITSELF, THE ONLY WAY TO TURN IT OFF IS TO TURN IT ON ALL THE WAY AND TURN IT OFF. WHILE DRIVING ESPECIALLY AT NIGHT THE HEADLIGHTS JUST GO OFF WHICH IS VERY SCARY ESPECIALLY ON DARK ROADS. SERVICE STABILATRAK COMES ON WHILE DRIVING, TIRE PRESSURE MONITOR COMES ON WHEN THERE IS NOTHING WRONG WITH MY TIRES. *TR

Steering
Filed Jun 10, 2014MD

I GOT INTO THE TRUCK TO LEAVE WORK SHIFTED INTO REVERSED HALF WAY THRU THE TURN THE WHEEL LOCKED UP AND TRUCK SHUT OFF. I PUT IN PARK AND RESTARTED NO PROBLEM THE NEXT DAY SAME THING AT A RED LIGHT WHEEL LOCK NEEDS TO BE RESTARTED. IT SOUNDS LIKE THE SAME ISSUES ON THE RECALL BUT MY TRUCK IS NOT ON THE LIST. *TR

Electrical System
Filed Jun 8, 2014128,443 milesDE

INACCURATE FUEL GAUGE CAUSED THE 2007 GMC ENVOY TO UNEXPECTEDLY RUN OUT OF GASOLINE AND STALL AS THE VEHICLE WAS TURNING AT AN INTERSECTION. THE ENGINE SHUT OFF AND THE POWER STEERING FAILED TO OPERATE AS OTHER VEHICLES WERE APPROACHING THE INTERSECTION. I WAS NOT ABLE TO GET THE VEHICLE COMPLETELY OFF OF THE ROAD BEFORE IT STOPPED. THIS COULD HAVE CAUSED A SERIOUS CRASH. GM NEEDS TO BE HELD ACCOUNTABLE FOR CORRECTING THIS SERIOUS SAFETY RELATED DEFECT. WHY HAS THERE BEEN A RECALL COVERING CERTAIN VEHICLES UNDER NHTSA CAMPAIGN NUMBER 14V223000 BUT NOT IN THE CASE OF THIS 2007 GMC ENVOY WHEN THE END RESULT OF THE DEFECT CAN ALSO CAUSE THIS VEHICLE TO RUN OUT OF FUEL AND INCREASE THE RISK OF A CRASH? *TR

Fuel System, Gasoline
Filed May 16, 2014117,000 milesAR

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED FROM INSIDE OF THE VEHICLE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

Electrical System
Filed Mar 23, 201492,400 milesMO

TO WHOM THIS MAY CONCERN, ON MARCH 20TH 2014 I WAS DRIVING ON A BUSY STREET WHEN MY 2007 GM ENVOY STOPPED RUNNING, MY GAS TANK WAS NEARLY FULL AND MY BATTERY NEARLY NEW WAS READING 14 VOLTS ON THE DASH GAUGE, I WAS ABLE TO RUN OFF THE STREET, NOTHING DAMAGED, NO WARNING LIGHTS SHOWED UP, IT RESTARTED BACK UP WITH NO PROBLEM, I WAS JUST GETTING ON A BUSY HIGHWAY I-70, THE REASON I AM NOTIFYING YOU IS IF THIS HAPPENED MINUTES LATER I WOULD OF GOTTEN RUN OVER BY A OTHER TRAFFIC, I DRIVE THIS BUSY STRETCH OF I-70 BETWEEN ST CHARLES, MISSOURI AND WENTZVILLE, MISSOURI, 40 MILES A DAY DURING RUSH HOUR. YES I WILL SPEND MORE TIME IN THE SLOW LANE FROM NOW ON. THANKS DUE TO RECENT SAFETY COMPLAINTS OF IGNITIONS WITH OTHER VEHICLES I WAS BETTER PREPARED OF WHAT TO DO IF THIS SORT OF THING HAPPENED BEING AN OWNER OF A GMC PRODUCT. *TR

Electrical SystemFire
Filed Feb 6, 201470,000 milesNY

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED THE CONTACT NOTICED THAT HIS DRIVER'S SIDE WINDOW WAS SHATTERED AND THE DOOR WAS MELTED. THE CONTACT CLIMBED THROUGH THE PASSENGER SIDE AND ALSO NOTICED THAT THE INSIDE OF THE DRIVERS DOOR WAS MELTED AND CHARRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION OR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS REMEDIED FOR RECALL NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM , VISIBILITY) IN MAY 2013. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. RK

Visibility › Power Window Devices and ControlsFire
Filed Dec 18, 2013100,000 milesTX

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THE DRIVER'S SIDE WINDOW CONTROL PANEL FAILED AND CAUGHT ON FIRE. THE VEHICLE HAD NOT BEEN TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL BUT THE CONTACT VEHICLE DID NOT MEET THE STIPULATIONS OF THE RECALL REQUIREMENTS. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Fuel System, Gasoline
Filed Nov 20, 201372,947 milesNC

GENERAL MOTORS ISSUED A SPECIAL COVERAGE ADJUSTMENT-FUEL LEVEL SENSOR CONTACT WEAR NOTICE # 10054E TO COVER 100% OF REPLACING A MALFUNCTIONING FUEL GAUGE. MY FUEL GAUGE MALFUNCTIONED AS OUTLINED IN THE NOTICE AND I HAD MY FUEL GAUGE REPAIRED AT MY OWN EXPENSE. WHEN I LEARNED OF THE SPECIAL COVERAGE, I COMPLETED THE GENERAL MOTORS PRODUCT FIELD ACTON CUSTOMER REIMBURSEMENT REQUEST FORM AND SENT THE REQUIRED COPIES OF RECEIPTS THAT SHOWED ALL REQUIRED INFORMATION TO HENDRICK GMC VIA FAX ON 9/13 AND HAND DELIVERED THE SAME INFORMATION ON 10/4. I HAVE NEVER RECEIVED MY REFUND FOR THE REPAIR I PAID FOR OUT OF POCKET. I HAVE CALLED AND E-MAILED THE GENERAL MANAGER OF HENDRICK GMC; I HAVE CALLED AND TRIED TO SPEAK TO HIM. I CALLED THE 800 NUMBER PROVIDED IN THE NOTIFICATION TO FILE A COMPLAINT. I HAVE LEFT MESSAGES FOR A TEAM LEADER AT THE CUSTOMER ASSISTANCE CENTER AND HE HAS NOT RETURNED MY CALLS NOR ARE THEY SENDING ME THE PROMISED REFUND. I BELIEVE THAT THIS SPECIAL COVERAGE ADJUSTMENT IS JUST A WAY FOR GMC TO NOT TO HAVE TO ISSUE A RECALL, AND THEY ARE PICKING AND CHOOSING WHO THEY ARE REFUNDING. GMC SHOULD NOT BE ALLOWED TO USE SUCH A DISHONEST PLOY TO AVOID PAYING TO REPAIR A DEFECT. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Sep 14, 2013120,100 milesLA

MY 2007 GMC ENVOY HAS BEEN EXPERIENCING ONGOING ISSUES WITH THE AIR CONDITIONING SYSTEM. THE AIR CONDITIONER ITSELF FUNCTIONS WELL WHEN IT'S WORKING, BUT A FEW MINUTES AFTER TURNING IT ON THE BLOWER STOPS WORKING. I'VE ALSO NOTICED THAT AFTER THE CONTROLS ARE TURNED OFF AND THE UNIT STAYS OFF FOR A COUPLE OF HOURS IT WILL BEGIN TO WORK AGAIN IF TURNED ON AGAIN. IT SEEMS OTHER USERS ARE HAVING SOME OF THE SAME ISSUES. I WOULD REALLY LIKE INFORMATION ON FILING A RECALL REQUEST. *TR

Electrical System
Filed Jul 29, 2013IL

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TIRE PRESSURE AND AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE ENGINE WAS LEAKING OIL AND ALL FOUR TIRE PRESSURE SENSORS FAILED. THE FAILURE RECURRED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR REPAIR. THERE WERE SEVERAL REPAIRS MADE TO THE VEHICLE INCLUDING THE REPLACEMENT OF THE TRANSMISSION SLIP YOKE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Jul 23, 201389,000 milesWI

POWER WINDOW & LOCK STOP WORKING INTERMITTENTLY. *TR

Visibility/Wiper
Filed Jun 17, 201362,000 milesMI

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW FAILED TO CLOSE. THE CONTACT STATED THAT SHE HAD TO REMOVE THE DOOR PANEL AND MOVE WIRES AROUND IN ORDER TO GET THE WINDOW TO OPERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

Electrical SystemFire
Filed Jun 10, 2013116,000 milesFL

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ADDITIONALLY, THERE WAS A BURNING ODOR IN THE VEHICLE. THE CONTACT WAS ABLE TO JUMP START THE VEHICLE AND TAKE TO IT THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE DOOR MODULE WAS MELTED AND WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM , VISIBILITY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. *TR

Electrical System
Filed May 9, 201383,000 milesMI

GOT A RECALL NOTICE OCTOBER, 2012, ABOUT A SAFETY DEFECT IN THE DRIVERS DOOR SWITCH MODULE. IN JANUARY 2013, ON THE WAY HOME FROM FLORIDA, IN A DRIVING RAIN STORM , THE WINDOWS QUIT WORKING. OF COURSE THE WINDOWS WERE DOWN. PARKED, SPENT THE NIGHT AFTER PUTTING PLASTIC ON ALL THE WINDOWS. RESUMED MY TRIP IN THE MORNING. ALL WAS FINE UNTIL I GOT INTO OHIO WHERE THE TEMP. WAS 14 DEGREES. CALLED RANDY WISE GMC DEALERSHIP AND MADE AN APPOINTMENT FOR JANUARY 8, 2013 TO HAVE THIS FIXED. TOOK MY RECALL PAPER WITH ME. THEY WOULD NOT HONOR THE RECALL BECAUSE IT WASN'T AN "ACTIVE RECALL". PAID THEM $477.92 TO FIX THE PROBLEM. CALLED GMC CUSTOMER ASSISTANCE CENTER WHERE I WAS PROMISED A REIMBURSEMENT FORM. NEVER CAME. CALLED THEM BACK ON 1/29/ 2013 WHEN I LEARNED NO SUCH PAPER WOULD BE MAILED TO ME UNTIL APRIL. FINALLY RECEIVED MY PAY BACK PAPERS ON 4/22/2013. IMMEDIATELY TOOK THE PAPERS TO RANDY WISE GMC, MILAN,MI AND WAS PROMISED MY MONEY WOULD BE FORTH COMING! TODAY'S DATE IS 5/9/2013 AND STILL NO MONEY. CALLED GMC CUSTOMER SERVICE AGAIN AND WAS TOLD THEY WOULD LOOK INTO THIS MATTER. IT HAS BEEN OVER FOUR MONTHS NOW! IS THIS THE NORM FOR RECALLS? CAN ANYONE THERE HELP ME? DON'T KNOW WHAT ELSE TO DO EXCEPT HIRE A LAWYER... *TR

Visibility/WiperFire
Filed Apr 16, 201342,000 milesNJ

TL* CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT SMOKE EMITTED FROM THE DRIVER'S DOOR PANEL WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE WAS LOCATED AT THE DOOR MODULE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V406000 (ELECTRICAL SYSTEM ,VISIBILITY). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 44,000.

Fuel/Propulsion System
Filed Mar 13, 201375,000 milesNY

I WAS AT A STOP LIGHT AND WHEN I PRESSED ON THE GAS THE VEHICLE STALLED. I HAD TO HAVE A TOW TRUCK COME AND GIVE ME GAS TO GET ME STARTED. THIS IS RIDICULOUS. NOW I HAVE A CHECK ENGINE LIGHT ON BECAUSE OF THE STALLING CAUSE GUNK TO GET IN CERTAIN ENGINE PARTS. I AM EXTREMELY UPSET AND DO NOT THINK IT IS FAIR THAT THE DRIVER HAS TO PAY FOR 50%. GMC SHOULD PAY FOR 100%. PERIOD. *TR

Fuel/Propulsion System
Filed Feb 27, 201335,000 milesMI

I HAVE A 2007 GMC ENVOY. THE FUEL GAUGE READS NORMAL AFTER A FILL UP AND THEN SOON DROPS TO EMPTY. IT DOES NOT GIVE AN ACCURATE READING OF FUEL IN THE TANK AND THE LOW FUEL LIGHT IS USUALLY ON. THE CHECK ENGINE LIGHT IS ALSO ON. IT SEEMS THAT THIS IS THE MOST COMMON COMPLAINT AMONG ENVOY OWNERS WITH NHTSA (NOTE THERE ARE 5 OTHER NAME PLATES UNDER WHICH THIS VEHICLE WAS SOLD). I HAVE CALLED GMC AND THEY CLAIM NO KNOWLEDGE OF THE PROBLEM. THEY OFFERED TO HELP ME CONTACT A DEALER, BUT WERE UNABLE TO REACH ONE. I CALLED THE SELLING DEALER ON MY OWN. THE SERVICE ADVISER SEEMED TO KNOW WHAT I WAS TALKING ABOUT BUT WAS NON-COMMITTAL. THE DEFECT STARTED AFTER THE WARRANTY PERIOD EXPIRED DUE TO TIME, BUT NOT MILEAGE. FINALLY I HAVE ALWAYS CONSIDERED THIS AN ANNOYANCE BUT I RECENTLY CHANGED MY OPINION ON THAT. MY WIFE, WHO DRIVES MY KIDS AROUND, POINTED OUT THAT IF SHE RUNS TOO LONG WITHOUT TOPPING OFF OR IF UNKNOWN TO HER, HER FUEL MILEAGE DECLINES SHE VERY WELL COULD RUN OUT OF GAS AND BE HIT BY A VEHICLE BEHIND HER. THERE WOULD BE NO WARNING TO HER OR TO THE VEHICLES BEHIND HER IE NO BRAKE LIGHTS TO WARN THAT SHE IS STOPPING. OF COURSE THERE WOULD ALSO BE A LOSS OF STEERING AND BRAKES. IN MY MIND THIS IS A SERIOUS SAFETY CONCERN AND IT SHOULD BE INVESTIGATED. IF GM IS UNWILLING TO FIX THE PROBLEM AND NHTSA RULES THAT THEY SHOULD NOT HAVE TO, AT A MINIMUM THEY SHOULD BE REQUIRED TO NOTIFY OWNERS OF THE NEED TO FIX THE ISSUE AND THE SAFETY REASONS WHY. *TR

Electrical System
Filed Feb 11, 201380,000 milesMI

I ROLLED MY WINDOW DOWN PART WAY AND IT WOULD NOT ROLL UP. THE WINDOW SWITCH ON THE DRIVER SIDE WHICH INCLUDES THE DOOR LOCK FOR THAT DOOR DID NOT WORK. MY KEY FOB WOULD NOT WORK ALSO. I HAVE BEEN HAVING OFF AND ON PROBLEMS WITH THE WINDOW NOT WORKING PROPERLY BUT IT NEVER DID THIS. I HAD TO DRIVE 10 MILE TO MY LOCAL AUTO MECHANIC AND IT ALL OF A SUDDEN WORKED. I TOOK MY VEHICLE BACK TO MY MECHANIC TODAY 2/11/13 AND HE SAID I HAVE A DEFECTIVE SWITCH AND THAT THERE IS A RECALL ON THIS VEHICLE FOR THIS PROBLEM. I CONTACTED LUNGHAMMER GMC AND THEY SAID MY VEHICLE IS NOT PART OF THE RECALL. I WOULD LIKE TO KNOW WHAT MY OPTIONS ARE BECAUSE THE DEALERSHIP SAID I HAVE TO PAY $105.00 FOR THEM TO LOOK AT IT AND MAYBE WE CAN GET GM TO DO SOMETHING. *TR

Electrical System
Filed Feb 5, 2013PA

2007 GMC ENVOY. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE UPDATE PROBLEMS. *SMD THE CONSUMER STATED SHE RECEIVED A RECALL NOTICE IN THE MAIL. HOWEVER, WHEN SHE CALLED GM, SHE WAS INFORMED THE NOTICE WAS FOR AN UPCOMING RECALL. AS OF DECEMBER 20, 2012, THERE WAS NO MORE INFORMATION ON THE MATTER. A MONTH LATER, THE CONSUMER CALLED GM AGAIN, AND SHE WAS THEN ASKED TO EXPLAIN THE PROBLEM. THE CONSUMER STATED SHE WAS HAVING PROBLEMS WITH THE DOOR LOCKS, SHE WAS ASSIGNED A CASE NUMBER. LATER IN THE EVENING, SHE RECEIVED A CALL FROM GM, WHO STATED THE PARTS SHOULD BE AVAILABLE IN MARCH.

Electrical System
Filed Dec 19, 201253,000 milesMA

I HAVE HAD MY ENVOY SLT NOW FOR 2 YEARS AND SINCE I'VE DRIVEN IT, THE CHECK TIRE PRESSURE IS ALWAYS ON FOR MY RIGHT REAR TIRE ALWAYS READS 0, MY MIRRORS HAVE A MIND OF THERE OWN, THE HEATED SEATS DON'T ALWAYS WORK AND NOW MY LEFT DIRECTIONAL DOESN'T WORK! GOT A LETTER STATING THERE WAS A RECALL ON THE DRIVERSIDE DOOR BUT NO PARTS AVAILABLE! UNHAPPY GMC ENVOY DRIVER NOT SURE ITS SUCH A SAFE SUV. *TR

Electrical System
Filed Dec 16, 201270,000 milesIN

I TRIED TO UNLOCK MY CAR DOORS WITH THE KEY FOB. ALL OTHER DOORS UNLOCKED EXCEPT DRIVER'S SIDE DOOR. I MANUALLY UNLOCKED IT AND NOTICED AN ODOR THAT SMELLED "HOT". I PROCEEDED TO TURN ON MY CAR AND TRY TO ROLL THE WINDOW DOWN WHICH SUDDENLY WOULD NOT WORK. THE ENTIRE PANEL ON THE DRIVERS SIDE DOOR WOULD NOT FUNCTION. I DROVE ABOUT .3 MILES AND MY DRIVERS SIDE WINDOW STARTED TO GO DOWN AND THEN IT STOPPED IT DID THIS AGAIN AND THEN THE ENTIRE WINDOW WENT DOWN AND I HEARD A TINY "POOF' AND SMOKE STARTED BARRELING OUT OF THE ENTIRE DOOR PANEL. I IMMEDIATELY THREW MY CAR INTO PARK, TURNED IT OFF, OPENED THE DOOR, JUMPED OUT AND TURNED ON THE HAZARD LIGHTS. CALLED THE FIRE DEPARTMENT AND BY THE TIME THEY ARRIVED THE SMOKE HAD GONE AWAY THEY TRIED TO START IT AND IT TURNED OVER VERY QUICKLY, TOO QUICKLY THAT THE FIREMAN MADE A COMMENT ABOUT IT. IT WOULD NOT START. THEN HE TRIED AGAIN AND IT WOULD DO NOTHING. HAD IT TOWED. *TR

Electrical System
Filed Oct 27, 201261,900 milesPA

FILLED GAS TANK AND FUEL GAUGE STILL READS EMPTY. *TR

Visibility/WiperFire
Filed Oct 23, 201299,000 milesWV

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNT WIRING ODOR EMITTED INSIDE OF THE VEHICLE. THE FOLLOWING DAY, THE CONTACT NOTICED THE FRONT DRIVER'S SIDE POWER WINDOW SWITCH FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO MADE HER AWARE THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Visibility › Power Window Devices and Controls
Filed Oct 17, 2012106,000 milesFL

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH SMOKE STARTED TO EMIT OUT OF THE DRIVER SIDE DOOR. THE CONTACT MENTIONED THAT THE WINDOW CONTROLS FAILED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE DEALER WAS NOTIFIED OF THE FAILURE WHO VERIFIED THAT THE VIN WAS NOT PART OF THE RECALL. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 106,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE WINDOW SWITCH HAD MELTED AND TURNED BLACK. IT HAD WATER TRACK MORKS AND HAD BURNED AREAS WHERE THE CIRCUIT BOARD MEETS THE PLASTIC HOUSING, AS WELL. UPDATED 12/3/2012 *JS

Fuel/Propulsion System
Filed Oct 16, 201283,000 milesTX

I HAVE PURCHASED AN 07 GMC ENVOY 9/2011. I HAVE ENCOUNTERED MULTIPLE ISSUES WITH THE FUEL GAUGE AFTER I WOULD FILL UP MY TANK, WITHIN MINUTES AFTER LEAVING THE GAS STATION, FUEL GAUGE WOULD FLOAT FROM FULL TO HALF OF TANK TO EMPTY. I DID REACH OUT TO GMC AND CUSTOMER SERVICE ADVISED THEY WILL ONLY COVER 50% OF THE REPAIR, WHY NOT 100% OF REPAIR COST.. THIS SHOULD BE TAKEN CARE OF MY THE GMC.UGH BUT WHAT I DON'T UNDERSTAND HOW IS THAT SOME CONSUMERS ARE ABLE TO GET GMC TO COVER THE COMPLETE REPAIR. *TR

Electrical System
Filed Oct 12, 2012103,000 milesNM

LAST SATURDAY MY POWER WINDOW MASTER SWITCH MELTED IN THE MIDDLE OF THE NIGHT. I WOKE UP SUNDAY MORNING WITH A SMOKY SMELL IN MY CAR. I TOOK IT TO GMC TO DO A DIAGNOSTICS TEST ON IT AND THEY DETERMINED IT WAS IN FACT THE MASTER POWER WINDOW SWITCH. THEY TOLD ME THAT THE COMPONENT MELTED IN THE MIDDLE OF THE NIGHT. *TR

Engine
Filed Oct 9, 2012138,000 milesVA

WITHOUT ANY WARNING/INDICATION [NOTHING LIGHT UP ON DASHBOARD]; THE CAR STARTED JERKING & SLOWING DOWN. IT SOUNDED LIKE ROCKS WAS ROLLING AROUND UNDER THE HOUND OF THE CAR. I PRESSED THE ONSTAR BUTTON [WHICH THE CAR HAS BEEN MONITORED BY FOR THE ENTIRE TIME OF OWNERSHIP, AND ALL REPORTS HAVE ALWAYS BEEN ENGINE/DRIVETRAIN/TRANSMISSION GOOD] AND THE WAS TOLD THERE WAS AND ENGINE MISFIRE. ALL MAINTENANCE HAS BEEN KEPT UP TO DATE; AND AGAIN THE CAR MONITORED BY ONSTAR AND NEVER HAVE I RECEIVED A BAD REPORT. I DON'T UNDERSTAND HOW/WHY SOMETHING LIKE THIS COULD HAPPEN W/O ANY WARNING! I TRIED WORKING WITH THE LOCAL DEALERSHIP; GMC FINANCING OFFICE ~ AND NOTHING!! THIS CAR IS PAID FOR & I CANT AFFORD THE REPAIR COST ASSOCIATED WITH IT. THIS HAS TO BE SOME SORT OF DEFECT!!!!!!!!!! *TR

Fuel System, Gasoline
Filed Oct 3, 2012OH

CPSC#I1290600A. 2007 GMC ENVOY. CONSUMER STATED THE FUEL GAUGE HAS BEEN SPORADICALLY WORKING. *LN THE CONSUMER STATED AFTER SHE FILLED THE TANK, IT WOULD GO EMPTY, THEN BACK TO FULL. ON ONE OCCASION, AS SHE WAS DRIVING ON THE FREEWAY, THE VEHICLE STARTED TO SLOW DOWN. THE GAS GAUGE READ FULL, BUT APPARENTLY, THE VEHICLE WAS OUT OF GAS.

Electrical SystemFire
Filed Sep 27, 201275,431 milesVT

MY WINDOW SWITCH CONTROLS AND POWER DOOR LOCK CONTROLS CAUGHT FIRE. *TR

Fuel/Propulsion System
Filed Sep 17, 201288,000 milesIA

WE BOUGHT THIS VEHICLE 2 MONTHS AGO AND IT IS A 2007 ENVOY. AFTER DOING RESEARCH THIS VEHICLE HAS A HISTORY OF THE GAS GAUGE GOING OUT OF IT. THE DEALERSHIP AND GMC SHOULD BE FIXING THIS NOT THE CONSUMER. IT IS DESPICABLE THAT THEY DO NOT CONSIDER THIS A SAFETY RECALL. I SHOULD NOT HAVE TO PAY HALF AFTER ONLY OWNING THE CAR FOR 2 MONTHS. THE DEALERSHIP AND GMC KNEW THAT THIS IS AN ISSUE AND REFUSES TO PAY FOR IT. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS!!! *TR

Air Bags
Filed Sep 14, 2012160,000 milesIN

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS ERRONEOUSLY DEPLOYED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 160,000.

Visibility › Power Window Devices and ControlsFire
Filed Sep 13, 201243,000 milesNY

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE PARKED, THE CONTACT NOTICED A BURNING SMELL FROM THE VEHICLE. THE WINDOWS AND DOOR LOCKS WOULD NOT FUNCTION ON THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY:POWER WINDOW DEVICES AND CONTROLS) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

Fuel/Propulsion System
Filed Sep 8, 201253,500 milesMI

CHECK ENGINE LIGHT APPEARED AFTER FILLING GAS TANK AND FUEL GAUGE WAS INOPERATIVE. SUBSEQUENT LOW FUEL WARNING. CODE INDICATES FUEL SENSOR ISSUE. *TR

Visibility › Glass, Side/Rear
Filed Sep 4, 201259,517 milesCT

WHILE THE VEHICLE WAS PARKED AT MY WIFE'S PLACE OF EMPLOYMENT THE BACK WINDOW SHATTERED INTO A MILLION PIECES. THE WEATHER AT THE TIME WAS COOL WITH LOW HUMIDITY. NO APPARENT CAUSE EXISTED AT THE TIME, LOCAL POLICE HAVE RULED OUT VANDALS OR INTENTIONAL ACTS. *TR

Visibility/Wiper
Filed Aug 31, 201250,000 milesPA

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THE DRIVERS SIDE WINDOW DOES NOT CLOSE AND THE DOORS COULD NOT BE LOCKED OR OPENED AUTOMATICALLY. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V406000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE 51,005.

Electrical System
Filed Aug 27, 2012113,008 milesCT

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE REVERSING OUT OF HIS RESIDENTIAL GARAGE, THE DRIVER SIDE WINDOW MALFUNCTIONED. AS A RESULT, HE WAS UNABLE TO CLOSE THE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DRIVER SIDE MASTER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V406000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 113,008 AND THE CURRENT MILEAGE WAS 121,000. UPDATED 10/3/12 *CN

Visibility › Power Window Devices and Controls
Filed Aug 21, 201251,500 milesPA

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE DRIVER SIDE POWER DOOR LOCK AND POWER WINDOWS WERE INOPERABLE. THE DOORS WOULD NOT UNLOCK OR LOCK FROM THE INTERIOR OF THE VEHICLE. THE DOORS COULD ONLY BE LOCKED WITH THE ELECTRONIC KEY FOB. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V406000 (VISIBILITY: POWER WINDOW DEVICES AND CONTROLS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER (COMPLAINT NUMBER: #711099046011). THE FAILURE MILEAGE WAS 51,500. UPDATED 9/12/12 *CN

Fuel/Propulsion System
Filed Aug 20, 201228,000 milesCO

TL* THE CONTACT OWNS A 2007 GMC ENVOY. AFTER REFUELING THE VEHICLE THE CONTACT NOTICED THAT THE FUEL GAUGE WAS PROVIDING AN ERRONEOUS READING OF EMPTY . THE FUEL AND CHECK ENGINE WARNING LIGHTS WERE ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE CONTACT STATED THAT LATER, THE TIRE PRESSURE WARNING LIGHT ALSO ILLUMINATED ALTHOUGH THE TIRE PRESSURE WAS ACCURATE TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Electrical SystemFire
Filed Aug 19, 201282,000 milesME

WHILE DRIVING A NEIGHBORHOOD STREET IN MAINE, I FIRST NOTICED MY FRONT, DRIVER'S SIDE POWER WINDOW GOING UP AND DOWN ON ITS OWN. THEN, WHITE SMOKE STARTED POURING FROM THE POWER WINDOW CONTROLS. I PULLED INTO A NEARBY DRIVEWAY TO PULL THE FUSE, BUT IT MUST HAVE BLOWN ON ITS OWN BECAUSE THE WINDOW CONTROLS STOPPED WORKING. I DROVE IT STRAIGHT TO THE DEALERSHIP WHERE THE POWER WINDOW MOTOR REPLACEMENT WAS MORE THAN $500. OUCH! I'M JUST GLAD THE ENTIRE CAR DIDN'T BURST INTO FLAMES. *TR

Fuel/Propulsion System
Filed May 24, 2012PA

NEARLY 2 WEEKS AGO I NOTICED THE GAS GAUGE ACTING UP. I'D FILL THE TANK, AND WITHIN A MILE OR 2, THE GAUGE WILL DROP TO E, AND THE LIGHT WILL COME ON, BELL WILL SOUND. THIS HAPPENS CONSTANTLY, THE GAUGE IS SHOWING 1/2 FULL, THEN EMPTY, THEN 1/4 FULL. AT ANY GIVEN TIME, I HAVE NO WAY OF KNOWING HOW MUCH FUEL IS IN MY TANK. I AM AFRAID THAT I WILL RUN OUT OF FUEL WHILE DRIVING MY KIDS TO SCHOOL OR ON THE INTERSTATE. I HAVE RESEARCHED THE PROBLEM A ON THE INTERNET AND HAVE FOUND A LOT OF PEOPLE WITH THE SAME PROBLEM. I FIRMLY BELIEVE THERE SHOULD BE A RECALL FOR THIS SEVERE PROBLEM BEFORE SOMEONE REALLY GETS HURT. *TR

Fuel System, Gasoline
Filed Apr 11, 2012OH

NEARLY 2 MONTHS AGO I NOTICED THE GAS GAUGE IN MY VEHICLE GOING HAYWIRE. I WILL FILL THE TANK, AND WITHIN A MILE OR 2, THE GAUGE WILL DROP TO E, AND THE LIGHT WILL COME ON, BELL WILL SOUND, ETC. IT MAY OR MAY NOT ADJUST WHILE DRIVING. THIS HAPPENS CONSTANTLY, THE GAUGE IS SHOWING 1/2 FULL, THEN EMPTY, THEN 1/4 FULL. AT ANY GIVEN TIME, I HAVE NO WAY OF KNOWING HOW MUCH FUEL IS IN MY TANK. I AM DEATHLY AFRAID THAT I WILL RUN OUT WHILE DRIVING WITH MY CHILDREN ON THE INTERSTATE. I HAVE RESEARCHED THE PROBLEM A LITTLE ON THE INTERNET, AND FOUND MANY, MANY OTHERS WITH THIS PROBLEM. I FIRMLY BELIEVE THIS SHOULD BE A RECALL ISSUE. *TR

Suspension
Filed Apr 11, 2012100,000 milesTX

TL* THE CONTACT OWNS A 2007 GMC ENVOY. WHILE EXAMINIG THE VEHICLE, THE CONTACT NOTICED THAT THE REAR END HAD FALLEN TO THE GROUND AND WOULD NOT RETURN TO ITS PROPER HEIGHT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHERE THE CONTACT WAS INFORMED THAT THE AIR BAGS INSIDE OF THE AIR SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.

Visibility › Power Window Devices and Controls
Filed Mar 26, 201298,800 milesMI

THE DRIVERS DOOR WINDOW SWITCH GOT WARM THEN STOPPED WORKING, ALL OTHER WINDOWS WORK WITH THERE SWITCHES. I AM A BODY TECH SO I PULL THE SWITCH OUT AND FOUND THE IT GOT SO HOT IT MELTED. TO MY SURPRISE IT DID NOT TRIP A BREAKER OR BLEW A FUSE. *TR

Visibility › Power Window Devices and ControlsFire
Filed Feb 13, 201285,000 milesMI

THE WINDOW SWITCH ON THE DRIVERS SIDE CAUGHT FIRE AND BURNED THE INSULATION, PLASTIC, SWITCH, AND NO LONGER WORKS. *TR

Fuel System, Gasoline
Filed Feb 3, 201255,000 milesMI

TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE WOULD READ INACCURATELY, CAUSING THE FUEL SENSOR TO ACTIVATE. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND MADE AN ATTEMPT TO COVER A PORTION OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 57,000.

Fuel System, Gasoline
Filed Feb 1, 201257,500 milesMI

THE VEHICLE'S FUEL GAUGE WENT TO FULL WHILE DRIVING DOWN THE ROAD. IT STARTED MOVING ALL OVER THE PLACE AND NOW GOES TO EMPTY UPON FILL UP AT THE GAS STATION. THE MORE YOU DRIVE THE MORE FUEL IT READS. THE GAUGE FLOATS ALL OVER THE PLACE AND VEHICLE HAS NOW RAN OUT OF GAS TWICE WHILE DRIVING DOWN THE ROAD. GM WAS CONTACTED AND EXPLAINED IT IS A KNOWN ISSUE AND AT FIRST OFFERED NO HELP. UPON TALKING TO SEVERAL 'MANAGERS' THEY AGREED TO COVER 50% BECAUSE THEY KNOW THERE IS A PROBLEM. THE COST IS STILL OVER $250 FOR THE REPAIR. WHY DOES THE OWNER HAVE TO COVER THE COST OF A KNOWN PROBLEM PART? WHY IS GM NOT RESPONSIBLE FOR THIS? *TR

Fuel System, Gasoline
Filed Jan 30, 2012TN

THE FUEL GUAGE DOES NOT WORK PROPERLY. THE TANK CAN BE FULL OF GAS, BUT THE GAUGE WILL SHOW THAT THE TANK IS EMPTY. *TT

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 GMC Envoy → · Every Envoy year → · How the figures are calculated →