Page 5 of 8 · complaints 201–250 of 398

2018 GMC Acadia complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Jun 2, 2022OK

“Action required Shift to Park” indicator comes on when trying to park vehicle. Vehicle does not recognize that it is in park. Vehicle will continue to move a short distance before recognizing that it has been placed in park and then comes to an abrupt stop. Vehicle sometimes has to be shifted between drive and park several times before it will recognize that it is in park.

Electrical System
Filed May 31, 2022SC

When shifting the car into Park the P lights up and the car appears to be in Park, but an alarm goes off when you press the stop button to turn the car off. Action Required : Shift into Park. You have to restart the car and move the shifter or press the button on the shifter to get it to recognize that the car is in Park. This has gotten worse, last time it took over 20 minutes to get the car to recognize it. I have the car scheduled to go to the shop tomorrow. Warranty has expired due to date. Car only has 17,760 miles on it. 05/27/2022 was the last time the car was driven. I am sure they will try to charge me for this. It is a known issue and there seems to be a class action law suit over it. TSB - 19-NA-206 Dated September 2019. This should be a recall.

Unknown or Other
Filed May 10, 2022NJ

When placing the car into park, dash indicated that the car was not in park. So, emergency brake had be utilized until the problem was determined by a GMC dealer rep. When asked, the rep did stated that this problem was happening with these vehicles. Safety of driver or others was definitely put at risk, car could have rolled out of my driveway or if parked elsewhere. Definitely felt unsafe operating this vehicle. This was happening on a regular basis prior to scheduling an appointment, approximately 2 weeks. Appointment was made at dealer and it was determined that floor shifter had to be replaced. Failure to be able to get the car in park indicated as above. This should be a recall and not a financial responsibility of owner.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed May 6, 202211,200 milesNC

The contact owns a 2018 GMC Acadia. The contact stated that after shifting into park(P), the gear shift indicator showed the vehicle was in park(P) however, while attempting to turn off the vehicle, the "Shift to Park" warning light remained illuminated. The contact was unable to turn off the vehicle. The contact stated that after shifting between drive(D) and park(P) several times the contact was able to turn off the vehicle. The vehicle was not taken to be diagnosed or repaired. Neither the dealer nor the manufacturer had been notified of the failure. The failure mileage was approximately 11,200.

Unknown or Other
Filed May 2, 2022FL

When I put the vehicle in park to exit the vehicle I get an alert on the dash that says to put the vehicle in park. The vehicle is in fact parked but I can't shut it off or lock it. I have searched and found that there was a class action lawsuit but no recall. The dealership keeps telling me that there isn't a fix for the problem.

Electrical System
Filed Apr 16, 2022MN

Vehicle does not recognize when in park, safety issue as passenger or driver could step out of vehicle while still in reverse. Unable to shut down vehicle due to not recognizing vehicle is in park.

Unknown or Other
Filed Mar 26, 2022IN

Water is leaking down back window from 3rd break light. Seal is bad/crushed was never put in right

Electrical System
Filed Mar 2, 2022MI

Shift to park warning when parking and shutting down vehicle. Shifter is in park but will not shut off electrical system of vehicle.

Lane Departure › Blind Spot Detection
Filed Feb 24, 2022MI

Blind spot warning light is not working. There is a previous recall for this for 2014-2017 GMC Acadia Models for the same issue. The issue has not clearly been fixed with models after 2017

Electrical System
Filed Feb 10, 2022IN

Shift to park switch is defective. Switch will not register transmission is in park causing an alarm that runs battery dead. Car has set in my driveway 3 months unable to drive.

Unknown or Other
Filed Feb 10, 2022CA

When I put the vehicle in park and then turn off the engine, a warning comes on the dashboard saying “shift to park” and the electronics will not turn off or the lights and I cannot lock my doors. I cannot leave my vehicle until it goes off. Sometimes it is only a few seconds and can go up to a few minutes. I noticed this problem when I bought the vehicle in 2020 and is a recurring problem and is becoming unbearable that want to trade this vehicle in because I do not want to deal with it.

Power Train
Filed Feb 7, 2022CT

After parking the car and putting transmission in "Park" car would start rolling forward and display message " shift to park" Luckily i was able to jump back into the car and apply brakes before car caused any serious damage to property or people around.

Service Brakes
Filed Feb 7, 2022MO

Cars emergency brake locks up for no reason. Happened on several occasions but last instance burned out actuator and locked up calipers from just sitting on a hill with foot on brake. This is a huge safety issue when it locks up for no reason on a road. It’s stranded me at least twice because it’s hard to undue.

Unknown or Other
Filed Jan 21, 2022IN

My 2018 GMC Acadia does not detect that it is in park. The vehicle does not shut off even though I put it in park. I have to wiggle the shifter and play around with it until it detects that it is in park. The dealer is aware of this issue and I did have the entire shifter replaced. This happened the first time at around 30k miles. It has been a little over a year and it is happening again. The fix only seams to be temporary. I am afraid that the car will not detect is in park and keep rolling. This could be a serious issue. GMC is aware of the issue and they have no fix for it. There are already various lawsuits and complaints about this shift to park issue.

Unknown or Other
Filed Jan 6, 2022TX

The gear system fails to recognize when the car is in park. I have had the gear box replaced once on this car, and it is failing again. The car has 92000 miles. The problem is that I cannot shut the car off completely or lock it because the system does not recognize that the car is in park. My dealer told me last time that the problem is caused by a faulty sensor. Now it's happening again. This is a major issue and GMC needs to correct it. Thankfully I bought an extended warranty so they will have to fix it again, but this is absurd. No other car I've had has ever had this issue.

Electrical System
Filed Dec 22, 2021NV

Had to replace the shifter, harness, and parking assist module to the tune of $1569.00! When it was put into park the system would not acknowledge it was in park...therefore I could not lock the vehicle and an alarm kept going off. My Acadia only has 12,000 miles on it...NO excuse for having to replace those parts with or without a warranty! Dealership said I am not the only one this has happened to...they have replaced a number of them!

Power Train
Filed Nov 29, 202125,000 milesMI

The contact owns a 2018 GMC Acadia. The contact stated that while operating the vehicle and shifting the transmission to the Park, the vehicle would either roll forward or backward. An audible warning "Shift to Park" was also activated. The gear shifter was jiggled to correct the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.

Electrical System
Filed Nov 27, 2021IA

Shift to park notification keeps coming on after shutting off the car. It obviously has been shifted in to park before turning off the engine, but the notification keeps popping up. I have had the shift harness replaced by a mechanic once alreafy. He says this is the GMC authorized fix. IT DID NOT FIX THe PROBLEM! Of course, he'll put another shift harness for me, but what are the odds that will solve anything. GMC needs to come up with a better solution! It is frustrating and time consuming trying to come up with whichever trick will work to make the notification to away. I am not a very happy customer!

Electrical System
Filed Nov 25, 2021IN

My “Shift to Park” warning light pops up when attempting to park the car and shut off the engine. My wife had the problem at the grocery store and was very upset. This problem is constantly happening, my wife refuses to drive the car. I called the GMC dealer to get it looked at and was told it would be 2 weeks until they could diagnose the problem. Also it would cost $150 to look at it and I see the repair could be between $400 and $2000. The warning lights won’t stop and the constant bell dinging won’t stop until the battery is dead. All anyone has to do is Google “ shift to park” to see this is a defective switch. Many states have filed class action suits. A recall needs to be issued. My car has 33k miles on it.

Unknown or Other
Filed Oct 17, 2021CT

When the car is in park it thinks its still in gear and there is an alarm that says "SHIFT TO PARK". Car cant be turned off. It rolls. its unsafe. It was repaired once for this in 2019. It came back 2 weeks ago. Dealer wont honor correcting the repair.

Power Train
Filed Sep 27, 2021NC

After putting the vehicle in park, I get a "shift to park" error. The car does not recognize it is in Park, so it will not shut off completely. It takes several attempts of restarting the car and putting back into park before it will recognize it is actually in "Park". This has been happening for several weeks.

Electrical System
Filed Sep 21, 2021IL

SHIFT VEHICLE INTO PARK AND THEN TURN VEHICLE OFF. WARNING LIGHT COMES ON WHICH SAYS "SHIFT TO PARK." TURN VEHICLE BACK ON. MOVE SHIFTIER FROM PARK TO DRIVE AND THEN TURN VEHICLE OFF AGAIN. WARNING LIGHT COMES ON AND WARNING "SHIFT TO PARK." DO THIS A FEW MORE TIMES AND IT FINALLY THE WARNING STOPS. IT DOES THIS INTERMITTENTLY.

Service Brakes
Filed Aug 30, 202146,000 milesIA

The contact owns a 2018 GMC Acadia. The contact stated that upon depression of the brake pedal, the brake pedal was depressed to the floorboard without warning. The contact had taken the vehicle to a dealer where she was informed that the brake pads and all four rotors needed to be replaced. The contact then called Brad Deery Motors (112 N. 2nd St, Maquoketa, IA 52060) and was informed to take the vehicle in to be diagnosed. The contact was then informed that only one of the rotors needed to be replaced. The vehicle was repaired however, the failure persisted. The contact also stated that upon attempting to park the vehicle, the shift to park warning message would illuminate on the instrument panel. The contact had to repeatedly shift the vehicle in and out of the park before the vehicle would recognize the shifter in the park position. The manufacturer had been notified of the failures but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 46,000.

Unknown or Other
Filed Aug 20, 2021PA

When the vehicle is in park, and I attempt to turn vehicle off, I get a messege saying to put vehicle in park. Vehicle will not turn off.

Unknown or Other
Filed Jul 28, 2021MS

I'm getting the "Shift to Park" message when my vehicle is already in the Park position. This issue first started happening in 2019 and I took it to my local GMC service center to be looked at since it was still under warranty. It started happening again about 2 weeks ago. My extended warranty and powertrain has expired, so I'm concerned that the same dealership will charge me for this repair when I take it this week. If this is a known issue with this vehicle, as evidenced by the scores of complaints related to this issue, why isn't there a recall on this vehicle?

Electrical System
Filed Jul 1, 202144,000 milesKY

The contact owns a 2018 GMC Acadia. The contact stated while parking the vehicle, the gear shifter was shifted to the park position however, the gear shift indicator failed to show that the vehicle was in park. There were several attempts made before the shift indicator showed that the vehicle was in Park. The vehicle was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

Power Train
Filed Jun 27, 2021SD

Shift to park not happening. Stop the car and then the shift to part indicator shows up in the driver information center. So far I have been able to clear it out. Going into the dealer first thing in the morning. I have looked and there appears to be a class action on this issue and a TSB. I just bought this vehicle and was not told about this issue.

Air Bags
Filed Jun 2, 2021AZ

Was driving down a dirt road and suddenly the airbags deployed for no reason. Ruined the car.

Electrical System
Filed May 29, 2021MI

I have numerous warnings, shift to park, steering, cross traffic, this endangers myself and anyone else around me, i have read several class action suits involving these problems and it could cause my vehicle to pose a danger, I have taken my vehicle in to a certified dealer and they state there is no known recalls associated with my vehicle which is strange because GMC knows that there are thousands of vehicles having the same problem, did I buy a lemon? These problems are clearly manufacture related and in no way normal wear and tare. I should not have to compensate these issues when I paid near 40,000 for it

Unknown or Other
Filed May 3, 202128,500 milesMO

SHIFT TO PARK WARNING IS COMING ON, I AM NOT ABLE TO TURN THE CAR OFF. THE CAR IS ROLLING EITHER FORWARD OR BACKWARD WHILE IN THE PARKED POSITION. I HAVE TO TURN THE CAR ON AND OFF MANY TIMES PLUS PUT IT IN FORWARD, REVERSE, NEUTRAL AND MOST OF THE TIME THAT STILL DOES NOT FIX THE PROBLEM. THE CAR WILL NOT TURN OFF, AND IT IS ROLLING FORWARD OR BACKWARD WHILE IT IS PARKED.

Electrical System
Filed Apr 29, 202139,000 milesMO

WHEN I PUT MY CAR IN PARK AND TURN OFF IT WILL RANDOMLY SAY "SHIFT TO PARK" IT STARTED DOING THIS IN AUG OR SEPT 2019 THE CAR WAS UNDER WARRANTY AND I BROUGHT IT TO A DEALER TO "FIX". FAST FORWARD APRIL 2021 IT STARTED TO SAY SHIFT TO PARK AGAIN AND CAR IS NO LONGER UNDER WARRANTY. CALLED DIFFERENT DEALERS EVEN THE ONE I BROUGHT THE CAR TO FIX PROBLEM (THAT WAS A JOKE), THEY KNOW ITS A PROBLEM AND SAYING SINCE THAT PART GOT FIXED IN 2019 WITH A BAD PART AND NOW THERE IS A A NEWER FIX THAT SHOULD WORK BETTER, BUT I WILL HAVE TO PAY FOR DIAGNOSTIC TEST AND PART AGAIN. AGAIN THEY KNOW IT IS A PROBLEM WITH THESE CARS AND IT NEEDS TO BE RECALLED. I HAVE TO TURN THE CAR OFF AND ON RESHIFT, PUSH THE SHIFTER HARDER, ETC TO GET THE MESSAGE TO GO AWAY SO I CAN TURN MY CAR OFF.

Engine
Filed Apr 16, 202154,000 milesWI

VEHICLE WILL NOT SHUT OFF AS IT SHOWS SHIFT TO PARK. REOCCURRING PROBLEM.

Electrical System
Filed Apr 6, 202160,000 milesKS

WILL SAY THAT VEHICLE IS NOT IN PARK AND WILL NOT SHUT OFF. CONSTANTLY SAYS REMOTE DEVICE NOT DETECTED DESPITE ME USING THE REMOTE TO START OR TURN THE VEHICLE OFF. WILL NOT OFFICIALLY TURN OFF SAYING REMOTE NOT DETECTED AND RADIO WILL STAY ON. I CAN USE THE REMOTE TO TURN IT BACK ON BUT THE RECEIVE THE SAME ERROR MESSAGE, THIS HAPPENED 4 TIMES WHEN WE PARKED AT THE BALL FIELDS SUNDAY. HOW FRUSTRATING THAT WE HAD TO HANG BY THE CAR HOPING THE NEXT TRY IT WOULD COOPERATE. THIS IS CLEARLY A PROBLEM THAT GMC NEEDS TO FIX. THESE ARE NOT ONE TIME ERRORS, I HAVE SOME TYPE OF ERROR DAILY.

Wheels
Filed Apr 3, 2021MI

THE ACADIA HAS 23,700 MILES ON AND THE TIRES ARE WEARING OUT. NEW TIES SHOULDN'T BE NEEDED UNTIL 60,000 MILES. THIS IS A LOT OF DIFFERENCE IN WHAT SHOULD BE OBTAINED BY THESE TIRES.

Electrical System
Filed Apr 3, 202121,000 milesMI

VEHICLE WHEN PUT IN PARK DOES NOT SHUT OFF. TOOK TO HILLSDALE GMC 1/13/20 AND IT WAS OKAY FOR AWHILE. THIS SAME PROBLEM STARTED ABOUT 3 MO AGO AGAIN. PUT IN PARK WILL NOT SHUT OFF. YOU MAY HAVE TO RESTART, PULL INTO GEAR, BACK TO PARK, OVER AND OVER! VERY ANNOYING ESPECIALLY IF YOU HAVE AN APPOINTMENT!

Back Over Prevention › Warnings
Filed Mar 8, 202126,000 milesCA

WHEN PARKING CAR IT KEEPS TELLING US TO PARK WHEN IT IS IN PARK AND WE CAN TURN IT OFF

Power Train
Filed Mar 4, 202119,000 milesNC

THE SIX SPEED TRANSMISSION ALWAYS EXHIBIT BUCKING/HESITATION WHEN SHIFTING FROM 1ST GEAR TO 2ND GEAR. ALSO, WHEN SPEED BETWEEN 40MPH TO 50MPH, THE TRANSMISSION EXHIBIT SEVERE HESITATION TO DOWNSHIFT WHEN PRESS THROTTLE PEDAL. MOREOVER, THE TRANSMISSION EXHIBITS HARSHNESS WHEN DOWNSHIFT WHEN DECELERATING FROM 45MPH TO 0MPH.

Service Brakes
Filed Feb 24, 202159,000 milesCA

I PLACE VEHICLE IN PARK AND THE COMPUTER DOES NOT RECOGNIZE SO THE BELL COMES ON. I HAVE TO GO IN AND OUT OF PARK SEVERAL TIMES BEFORE IT ENGAGES. THIS OCCURS WHEN I AM TURNING THE ENGINE OFF, I FIRST PLACE IN PARK THEN PUSH THE IGNITION TO SHUT OFF. WE HAD A PRIOR ISSUE WHERE THE EMERGENCY BRAKE WAS ON, AUTO BACKED IN A DRIVEWAY WITH SLIGHT INCLINE, AND WHEN WE TRIED TO DISENGAGE IT WAS SIMPLY STUCK, WE CALLED TO TOW THE CARE; ONCE DRIVER ARRIVED WE WENT THROUGH THE RELEASE ONE MORE TIME AND IT FINALLY RELEASED. SINCE THAT TIME, I NEVER USE THE PARKING BRAKE. THAT OCCURRED APPROXIMATELY 9/20/2018..

Service Brakes
Filed Feb 15, 202134,300 milesIL

THIS VEHICLE HAS ALWAYS SINCE WE BOUGHT IT GAVE US TREMENDOUS PROBLEMS WHILE DRIVING DURING A SNOWY DAY. BRAKES TYPICALLY DO NOT WORK, AT TIMES EVEN GOING THROUGH A RED LIGHT AND THANKFULLY NOT BEEN IN AN ACCIDENT. RECENTLY, THE STABILITY CONTROL SYSTEM AND THE ANTILOCK BRAKING SYSTEM STOPPED WORKING WHILE UNDER A SNOW STORM. UNFORTUNATELY, WE TOOK IT TO THE NEAREST DELEARSHIP TO GET IT FIXED AND WE WERE TOLD THAT THE PROBLEM WAS DUE TO THE SNOW, BUT AFTER THE SNOW EVERYTHING WAS GOOD. UNFORTUNATELY, PEOPLE DO NOT HAVE THE MONEY TO PAY FOR A VEHICLE AND HAVE IT PARKED DURING THE WINTER, THAT IS WHAT IS HAPPENING TO US. BECAUSE NOR THE DEALERSHIP OR GMC HAS DONE ANYTHING TO HELP. THIS HAS BEEN REPORTED SINCE DECEMBER 2018, THE VEHICLE HAS 34500 MILES ON IT AND IS RELATIVELY NEW NOW, BUT WE SHOULD NOT HAVE THESE ISSUES. IT IS OF OUR KNOWLEDGE THAT MANY PEOPLE WHO BOUGHT THIS VEHICLE HAVE THE SAME ISSUES. IT WOULD BE GOOD IF THEY ACCEPT THESE VEHICLES HAVE ISSUES AND CORRECT THEM PRIOR TO PROMOTING AND SELLING TO CUSTOMERS. SINCE THEY DID NOT CORRECT THESE ISSUES PRIOR TO SOME INDIVIDUALS TO PURCHASE THE VEHICLE, THEY SHOULD WORK ON A SOLUTION VIA A RE-CALL TO AVOID ANY INJURIES TO FAMILIES OF THEIR VEHICLE'S OWNERS.

Power TrainCrash
Filed Feb 11, 202116,972 milesPA

TL* THE CONTACT OWNS A 2018 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS STARTED REMOTELY WHILE STILL IN PARK, HOWEVER IT INDEPENDENTLY SHIFTED OUT OF PARK AND INTO REVERSE. THE CONTACT STATED THAT THE VEHICLE TRAVELED ACROSS THE YARD ONTO THE MAIN ROAD AND CRASHED INTO A BUILDING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTOBODY SHOP BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,972.

Electrical System
Filed Feb 11, 202145,900 milesND

SHIFT TO PARK ERROR , ON COMPUTER DISPLAY.

Electrical System
Filed Feb 10, 202142,200 milesNJ

MY 2018 GMC ACADIA WAS BOUGHT NEW. IT HAS AN ISSUE WITH THE SHIFTER REGARDING "SHIFT TO PARK". WHEN THE VEHICLE IS PLACED IN PARK THE SENSORS OR COMPUTER DOES NOT RECOGNIZE IT AND YOU HAVE TO SHIFT IN AND OUT OF PARK TO GET IT RECOGNIZED. MY CAR HAS ROUGHLY 42OOO MILES ONLY AND WAS STATIONARY WHEN THIS OCCURRED. I CALLED MY LOCAL GMC DEALER IN NEW JERSEY AND THEY SAID IT WAS NOT UNDER RECALL, IT IS A KNOWN ELECTRICAL SHORT AND MY VEHICLE IS NOT UNDER WARRANTY. THEY WANTED 400.00+ TO FIX THE PROBLEM OR ISSUE. UPON AN INTERNET SEARCH I LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. I FEEL AS A CONSUMER THAT GMC SHOULD GENERATE A RECALL ON THIS ISSUE REGARDING "SHIFT TO PARK". THANK YOU

Unknown or Other
Filed Feb 4, 2021TN

MY 2018 GMC ACADIA WAS BOUGHT USED. IT HAS AN ISSUE WITH THE SHIFTER REGARDING "SHIFT TO PARK". WHEN THE VEHICLE IS PLACED IN PARK THE SENSORS OR COMPUTER DOES NOT RECOGNIZE IT AND YOU HAVE TO SHIFT IN AND OUT OF PARK TO GET IT RECOGNIZED. I CALLED MY LOCAL GMC DEALER IN TENNESSEE AND THEY SAID IT WAS NOT UNDER RECALL AND MY VEHICLE IS NOT UNDER WARRANTY. THEY WANTED 400.00 TO FIX THE PROBLEM OR ISSUE. UPON AN INTERNET SEARCH I LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. I FEEL AS A CONSUMER THAT GMC SHOULD GENERATE A RECALL ON THIS ISSUE REGARDING "SHIFT TO PARK". THANK YOU

Power Train
Filed Jan 14, 2021CA

PLACE SHIFTER IN "PARK", TURN OFF ENGINE, AND GET "SHIFT TO PARK" MESSAGE ON CONSOLE. WHILE MESSAGE IS DISPLAYED, THE CAR CONSTANTLY BEEPS, WARNS, LIGHTS NOT TURNING OFF. HAVE TO START THE ENGINE BACK UP, AND PLACE THE SHIFTER INTO DRIVE AND THEN BACK TO PARK. SOMETIMES HAVE TO DO THIS 5-10 TIMES IN ORDER FOR THE CAR TO TURN OFF. THIS FIRST HAPPENED AT 11K MILES (UNDER WARRANTY) AND DEALERSHIP FIXED. I AM NOW AT 16K MILES AND IT IS HAPPENING AGAIN (OUT OF WARRANTY THIS TIME).

Power Train
Filed Nov 17, 202064,160 milesVA

CAR WOULD SHUTTER ON ACCELERATION. RPM GAUGE WOULD JUMP WHEN ACCELERATING OR DOWNSHIFT TO PASS/CLIMB HILL. DEALER FOUND PROBLEM WITH TORQUE CONVERTER. METAL THROUGH OUT TRANSMISSION (SEE ATTACHMENT FOR SPECIFICS AS NOTED BY MECHANIC)

Power Train
Filed Nov 5, 202047,000 milesMT

CAR DISPLAYS 'SHIFT TO PARK' MESSAGE AFTER TRANSMISSION GEAR SELECTOR HAS BEEN PLACED IN PARK. CAR WILL NOT TURN OFF AND THE TIRES ROLL FREELY. AFTER NUMEROUS ATTEMPTS OF SHIFTING IN AND OUT OF PARK THE CAR WILL FINALLY RECOGNIZE THAT IT IS IN PARK AND ALLOW YOU TO TURN OFF THE VEHICLE AS WELL AS LOCK THE TRANSMISSION.

Unknown or Other
Filed Nov 5, 2020IN

KEEP GETTING PARKING SHIFT GEAR WARNING EVEN WHEN VEHICLE IS PARKED. HAPPENS FREQUENTLY

Service Brakes
Filed Oct 22, 202048,000 milesSC

SINCE THE BEGINNING OF OCTOBER, THERE ARE TIMES THAT THE CAR DOESN'T REGISTER THAT IT IS IN PARK. WHEN THE CAR IS TURNED OFF, THERE IS AN ALERT THAT COMES UP ON THE DISPLAY SAYING TO PUT THE VEHICLE IN PARK. IT ISN'T EVERY TIME THE ENGINE IS TURNED OFF, BUT IT CAN SOMETIMES TAKE UP TO FOUR OR FIVE TRIES TO GET THE CAR TO REGISTER THAT IT IS IN PARK. I SHIFT TO PARK, TURN THE CAR OFF, GET THE ALERT. SO I TURN THE CAR BACK ON, SHIFT TO A DIFFERENT GEAR, AND THAN SHIFT PACK TO PARK AND TURN THE CAR OFF. AND REPEAT THIS UNTIL I STOP GETTING THE ALERT. WHEN IT IS PUT IN PARK, THE CAR WILL SHIFT SLIGHTLY IF I GET THIS ERROR. I'VE STARTED USING MY EMERGENCY BREAK WHENEVER I GET OUT OF THE CAR TO MAKE SURE THAT IT WON'T ROLL.

Unknown or Other
Filed Oct 19, 2020MN

I WAS GETTING A SHIFT TO PARK ERROR MESSAGE WHEN PUTTING MY ACADIA IN PARK. I HAD IT REPAIRED ON 08/18/2018. THE SAME PROBLEM CAME UP AGAIN AND WAS REPAIRED TODAY 10/19/2020. THIS IS A SAFETY ISSUE AND VERY FRUSTRATING. MY WARRANTY EXPIRES ON 12/14/2020 AND BECAUSE THERE ARE SO MANY COMPLAINTS ON THE GM AUTHORITY WEBSITE THIS SHOULD BE A RECALL SO MYSELF AND OTHERS ARE NOT STUCK WITH PAYING FOR SOMETHING THAT IS NO LONGER UNDER WARRANTY. THIS HAPPENS WHEN A VEHICLE IS PUT INTO PARK AND THEN THIS SHIFT TO PARK ERROR MESSAGE COMES UP. SOMETIMES YOU CANNOT EVEN SHUT THE VEHICLE OFF. BOTH REPAIRS INVOLVED REPLACING THE SHIFTER ASSEMBLY. THIS IS A GM PROBLEM AND SHOULD THEY SHOULD ISSUE A RECALL.

Power Train
Filed Oct 18, 202032,000 milesFL

EVERY TIME I PUT THE CAR IN PARK POSITION THE CAR DOESN'T SENSE THAT IT'S ON PARK AND ERROR MESSAGE KEEPS APPEARING IN THE SCREEN SAYING 'SHIFT TO PARK' AND THE CAR REFUSES TO TURN OFF AND IT ROLL AWAY FROM THE DRIVE WAY AND I HAVE TO SHIFT IT BACK TO DRIVE AND AGAIN TO PARK AGAIN AND AGAIN MULTIPLE TIMES TILL THE SENSOR FEELS IT. IT'S A SAFETY HAZARD. I LOOKED UP THE ISSUE ONLINE AND FOUND OUT THAT MOST OF THIS CAR OWNERS EXPERIENCE THE SAME PROBLEM AND THERE'S MULTIPLE LAWSUITS AGAINST GMC FOR THIS ISSUE. THIS CAR IS DRIVEN BY MY WIFE MOST OF THE TIME AND SHE HAS MY KIDS WITH HER IN THE CAR. IT'S A LIFE THREATENING ISSUE! I TOOK THE CAR LAST MONTH TO THE DEALERSHIP AND THEY REFUSED TO FIX IT FOR FREE BECAUSE THE CAR WENT OUT OF WARRANTY BY ONLY 2K MILES, AND I COULDN'T TAKE THE CAR TO THE DEALERSHIP WHEN THIS ISSUE STARTED BECAUSE OF THE COVID. BY THE TIME WE COULD VISIT THE DEALERSHIP WE ALREADY DROVE OVER 5K MILES AND THAT PUTS THE CAR OUTSIDE THE WARRANTY LIMIT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 GMC Acadia → · Every Acadia year → · How the figures are calculated →