THE TRANSMISSION GEAR SHIFTER IS GETTING LOOSE AND A CONSTANT FROM THE CAR COMPUTER ASKING THE DRIVER TO SHIFT TO PARK WHEN THE CAR IS TURNED OFF WHILE THE GEAR SHIFTER IS ON PARK AND THE CAR IS STATIONARY. *TR
2017 GMC Acadia complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE IGNITION FAILED TO TURN OFF. THE CONTACT STATED THAT THE VEHICLE RAN ON FOR 20 TO 30 MINUTES. KING O'ROURKE BUICK GMC LOCATED AT (756 SMITHTOWN BYPASS #102, SMITHTOWN, NY 1178, (631)482-7312, CONFIRMED THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS COVERED UNDER WARRANTY. THE CONTACT WAS LATER INFORMED THAT THE BUMPER TO BUMPER WARRANTY HAD EXPIRED AND THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.*DT*JB
SECOND TIME INTO THE DEALERSHIP FOR THE SAME THING IN ONE YEAR. THE "SHIFT TO PARK" WARNING POPS UP AFTER I STOP AND PUT THE SHIFTER INTO PARK. HOWEVER, IT DOES NOT RECOGNIZE THAT FACT. THE VEHICLE THINKS IT IS ANOTHER GEAR. EVEN AFTER GETTING OUT, MY RADIO STAYS ON AND AND MY HORN HONKS AS A WARNING. I TRIED TO LOCK THE DOOR AND IT UNLOCKS ITSELF IMMEDIATELY. MULTIPLE STARTING AND STOPPING ONLY WORKS ON OCCASION. TWO LOST DAYS TO THE REPAIR SHOP. IF I DIDN'T HAVE AN EXTENDED WARRANTY ON THIS LATEST PROBLEM, THIS VISIT YESTERDAY WOULD HAVE COST ME OVER $500! I FEAR THIS WILL BE A REPEATING ISSUE .
2017 WAS IN GARAGE FOR 1 WEEK. WHEN TRIED TO START VEHICLE LOW BRAKE FLUID LIGHT CAME ON. CHECKED BRAKE FLUID LEVEL WAS BELOW NORMAL LEVEL. CHECKED UNDER VEHICLE AND ALL BRAKES, NO SIGN OF ANY LEAKS .
SHIFT TO PARK - THIS IS ROUND TWO (2) THAT THIS HAS HAD TO BE REPLACED!! THIS IS ROUND TWO (2) OF TRANSMISSION CONTROL REPLACEMENT - WHICH WORRIES ME THAT OTHER TRANSMISSION ISSUES WILL OCCUR. ACADIA IS "CLEARLY" IN PARK - AND YES I LEARNT YOUR LITTLE TRICK TO WIGGLE AND OR TOUCH THE +/- BUTTON ON TOP OF THE SHIFT STICK TO GET IT TO COMPREHEND THAT IT IS INDEED IN PARK. BUT THAT ONLY WORKED A TOTAL OF THREE (3) TIMES. FIRST TIME WAS IN A PARKING LOT THAT THIS OCCURRED - SECOND TIME IN A GAS STATION. HAVING TO RESTART YOUR VEHICLE AND SHUT IT OFF 10 TIMES JUST FOR IT TO ACKNOWLEDGE IT IS IN PARK - IS HUMILIATING TO SAY THE LEAST WHEN YOU ARE AT A GAS STATION AS WELL AS FRUSTRATING. YOU NEED NOT TO IGNORE THIS - AS THE FIRST TIME I COULD NOT GET OUT OF THE VEHICLE. SECOND TIME - I WAS ABLE TO - HOWEVER IF ONE IGNORES IT WILL END UP DRAINING THEIR BATTERY AND/OR ROLLING IF YOU ARE ON AN INCLINE. KINDLY STEP FORWARD AND FIX THIS ISSUE IF YOU WANT SATISFIED CUSTOMERS. AS I CAN PUT ONLY ONE DATE - I PUT THE FIRST ONE 01/13/2020 SECOND REPLACEMENT 03-21-2020 27,109 MILES. THANK YOU.
THE CAR WILL NOT SHIFT TO PARK! IT SAYS SHIFT TO PARK! THIS IS BECOMING MORE AND MORE OF AN ISSUE. THE FIRST COUPLE OF TIMES I FIGURED IT MAY HAVE BEEN A FLUKE BUT LATELY IT IS ANYTIME THE CAR IS DRIVEN AND I NEED TO PARK.
MY VEHICLE IS RECEIVING A "SHIFT TO PARK" ERROR WHEN THE VEHICLE IS PLACED IN PARK. THE SYSTEM DOES NOT REGISTER PARK, THEREFORE DOESN'T SHUT OFF AND CAN'T BE LOCKED OR VACATED. IT TAKES MULTIPLE ATTEMPTS TO GET IT INTO PARK. THERE IS A KNOWN ISSUE IN GM SERVICE BULLETIN 18-NA-297 BUT GMC HAS NOT RECALLED THIS DANGEROUS SHIFTER AND MY VEHICLE IS FAULTY.
RANDOMLY WHEN THE CAR IS PUT INTO PARK AND THE BUTTON IS PRESSED TO STOP THE ENGINE A MESSAGE COMES UP ON DASHBOARD STATING SHIFT TO PARK... SOMETIMES YOU CAN WIGGLE THE GEAR SHIFT AND THE MESSAGE GOES AWAY, SOMETIMES YOU MUST START, MOVE, AND STOP THE CAR AS MANY AS 15 TO 20 TIMES TO GET THIS TO GO AWAY. IF YOU EXIT THE CAR WHY THE MESSAGE IS ON DASHBOARD, THE HORN WILL CHIRP AT YOU, AND THE VEHICLE IS NOT STABLE, IF IT IS ON A DECLINE IT WILL ROLL, THE RADIO STAYS ON ETC. I FOUND A GM SERVICE BULLETIN REGARDING THIS, STATING THE PART TO BE REPLACED FOR THE ACADIA WAS 13528228. I HAVE SCHEDULED AN APPT WITH THE LOCAL GM DEALER TO HAVE THIS LOOKED AT. IT COULD POTENTIALLY BE VERY DANGEROUS GIVEN THE RIGHT SCENARIO, IF A KID OR SOMEONE HOPPED OUT OF THE CAR AND IT WASNT IN PARK. THE CAR HAS 36,000 MILES ON IT.
WOULD NOT SHIFT INTO PARK. WAS ABLE TO SHUT OFF ENGINE BUT ELECTRICAL SYSTEM WOULD NOT SHUT OFF. THE VEHICLE WAS STATIONARY. DEALER HAD TO REPLACE FLOOR SHIFTER AND ELECTRICAL HARNESS.
WHEN PARKING VEHICLE AFTER PLACING VEHICLE IN PARK AND PUSHING IGNITION OFF DASH WARNS SHIFT TO PARK AND VEHICLE WILL NOT TURN OFF COMPLETELY. MUST RESTART VEHICLE SHIFT TO A DIFFERENT GEAR THEN SHIFT BACK TO PARK AND TURN VEHICLE OFF AGAIN.
SUNROOF WON'T OPEN, EVERY TIME I TRY TO OPEN THE SUNROOF IT MAKES A LOUD POPPING SOUND. WHEN I TRY TO TILT THE ROOF ONE SIDE GOES UP AND THE OTHER SIDE STAYS FLAT.
MY VEHICLE HAS BEEN NOTHING BUT TROUBLE SINCE I PURCHASED IT IN JUNE 2017. FIRST, THE CAR CAME WITH THE WRONG DOOR HANDLE ON ONE OF THE DOORS THAT TOOK 3 MONTHS TO FIX BECAUSE THE DEALERSHIP SCREWED UP THE PAINT ON THE DOOR AND HAD TO PAINT PRACTICALLY THE WHOLE CAR. AND INITIALLY THE DEALERSHIPS AND GMC CORPORATE GAVE ME THE RUNAROUND WITH WHO WAS PAYING FOR THE BILL WHICH THE CONSUMERS SHOULD NOT HAVE TO DEAL WITH. THEN THE CAR HAD A SHIFT TO PARK ISSUE IN JULY 2019 WHICH GMC WOULD NOT REPLACE AT THEIR COST EVEN THOUGH THEY RELEASED A NOTICE TO THE SERVICE DEPARTMENTS ABOUT IT BECAUSE A NUMBER OF PEOPLE WERE HAVING THE SAME ISSUE BUT NEVER ISSUED A TRUE RECALL NOTICE BECAUSE THEY WANTED THE CONSUMER TO GET STUCK WITH THE BILL. AND SINCE THEN I HAVE HAD ISSUES WITH MY MIRRORS NOT STAYING PROGRAMMED AND THE AIR VENTING AUTOMATICALLY SWITCHING TO LETTING AIR IN FROM THE OUTSIDE WITHOUT ME CHANGING IT. THEN MY CAR BATTERY STARTED GOING OUT FEBRUARY 2020 WHICH SHOULD NOT BE HAPPENING IN LESS THAN 3 YEARS OF THIS CAR BEING PURCHASED. AND NOW MY RADIATOR (WHICH IS ESTIMATED AT CLOSE TO $1,000 TO REPLACE) IS LEAKING; AGAIN THIS SHOULD NOT BE HAPPENING THIS SOON UNLESS THIS CAR IS A LEMON. GMC WON'T TAKE RESPONSIBILITY FOR ANY OF IT WITH THIS CAR AND THIS IS MORE PROBLEMS THAT ANYONE SHOULD EVER HAVE WITH A CAR WITHIN 3 YEARS OF PURCHASING IT BRAND NEW UNLESS IT IS A LEMON CAR WHICH AT THIS POINT, I THINK MINE IS.
I ATTEMPT TO PLACE MY ACADIA INTO PARK AND POWER DOWN MY VEHICLE ONLY TO GET A "SHIFT TO PARK" ERROR MESSAGE. I AM UNABLE TO POWER DOWN MY VEHICLE AND NOT FULLY PARK MY VEHICLE EVEN THOUGH I HAVE PARKED IT. THIS OCCURS DAILY AND HAS OCCURED 15-20 TIMES IN 1 ATTEMPT TO PARK. I HAVE TO ATTEMPT TO TURN CAR BACK "ON" AND THEN PUT CAR INTO DRIVE OR REVERSE DRIVING ABOUT A FOOT OR SO THAN ATTEMPT TO REPARK MY VEHICLE. ONLY TO HAVE TO REPEAT THIS STEP OVER AND OVER TIL IT FINALLY DISAPPEARS. GMC CUSTOMER SERVICE ASSOCIATE CLAIMS THEY ARE UNAWARE OF THE ISSUE. OF COURSE THIS ISSUE ONLY OCCURRED AFTER MY VEHICLE WARRANTY EXPIRED.
WHEN SHUTTING DOWN THE VEHICLE A "SHIFT TO PARK" MESSAGE APPEARS ON THE CONSOLE AND THE ELECTRICAL SYSTEM DOES NOT SHUT DOWN. IN ORDER TO CLEAR THE PROBLEM, THE VEHICLE MUST BE RESTARTED AND THE SHIFTER MOVED BETWEEN GEARS AND BACK TO PARK, SOMETIMES SEVERAL TIME BEFORE SUCCESSFULLY SHUTTING DOWN. DEALER SAID THAT EVEN THOUGH THE CAR HAD ONLY 35000 MILES ON IT, IT WASN'T COVERED UNDER WARRANTY AS THE VEHICLE HAD BEEN IN SERVICE MORE THAT 36 MONTHS. CHARGED ME $590.00 TO REPLACE THE SHIFTER ASSEMBLY. OPENED A CASE WITH GMC, BUT THEY DECLINED TO DO ANYTHING ABOUT IT.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE SHIFT TO PARK WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT WAS THEN UNABLE TO TURN THE VEHICLE OFF WHILE THE WARNING LIGHT WAS DISPLAYED. THE VEHICLE WAS TAKEN TO JIM FALK MOTORS OF MAUI LOCATED AT (260 HANA HWY #1, KAHULUI, HI 96732), WHERE IT WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN BACK TO SAME DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE LUG NUTS ON THE FRONT AND REAR WHEELS WERE IMPROPERLY INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN.
SHIFT TO PARK PROBLEM, THE DEALER TRIED FIXING IT 3 TIMES NOW AND HAVING A PROBLEM WITH THE WHEEL. WHEN SOMETIMES TURNING THE CAR. I CAN FEEL SOMETHING IS LIKE STOCK ON TGE WHEEL MAKING ME FEEL LIKE THE WHEEL IS GONNA GET OFF. I TRUED CONTACTING THE DEALER AND CHEVY OFFICE FOR A BUYBACK BUT THEY AREN'T APPROVING IT COS THEY SAID I DONT HAVE ENOUGH REASON FOR THEM TO APPROVE IT. EVEN THO I KEEP TELLING THEM I AM NOT GONNA WAIT FOR ANYTHING BAD TO HAPPEN SINCE I HAVE A 5 MONTH OLD BABY WITH ME. TGE OBLY THING THEY SUGGESTING IS HAVING IT CHECKED. AND THAT'S IT.
BETWEEN 1300-1500 RPM THERE IS A HESITATION FOR ACCELERATION. IT SEEMS THE TRANSMISSION SHUDDERS AT THIS RPM AT DIFFERENT SPEEDS. THIS WILL BE THE SECOND TIME THE VEHICLE HAS BEEN TO THE DEALERSHIP WITH THIS COMPLAINT. THE 1ST TIME THIS OCCURRED THE TECHNICIAN REPORTED THE CAR WAS SEVERAL BULLETINS BEHIND AND WAS BROUGHT CURRENT. THIS DID NOT RESOLVE THE ISSUE. IF ANYTHING THE ISSUE BECAME MORE NOTICEABLE. A BRAKE SENSOR AND GAS PEDAL ASSEMBLY HAVE ALSO BEEN REPLACED DUE TO DEFECT.
SHIFT INTO PARK INDICATOR LIGHT COMES ON EVEN THOUGH IT HAS BEEN SHIFTED INTO PARK. CLUSTER WON'T SHUT OFF UPON EXIT.
WHEN THE VEHICLE IS PUT INTO PARK(STOPPED) AND TURNED OFF THE CAR DOES NOT RECOGNIZE THAT IT IS IN PARK. SO NOW IT SAYS "ACTION REQUIRED SHIFT TO PARK" (THE GEAR SHIFT IS IN PARK). THE ENGINE WILL BE OFF BUT THE LIGHTS, RADIO ANYTHING TIED TO THE BATTERY WILL NOT TURN OFF. THIS RUNS DOWN THE BATTERY IF YOU CANT GET THE CARD TO PARK. DEALER SHIP WILL NOT FIX
SHIFT TO PARK WARNING LIGHT TURNS ON WHEN CAR IS IN PARK. HEADLIGHTS STAY ON.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE GEAR SHIFT LEVER IN THE PARK POSITION, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ROLLED BACKWARDS. ADDITIONALLY, THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF. ON ONE SUCH OCCASION IT TOOK 24 ATTEMPTS TO TURN THE VEHICLE OFF. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BERGSTROM BUICK GMC OF GREEN BAY 3330 LOCATED AT 301 N TAYLOR ST #101, GREEN BAY, WI 54304, (800) 721-1840, TO BE DIAGNOSED AND REPAIRED. THE TECHNICIAN REPLACED THE ENTIRE SHIFTER ASSEMBLY WAS REPLACED HOWEVER; THE FAILURE RECURRED. A SECONDARY REPAIR WAS PERFORMED WITH THE SHIFTER ASSEMBLY WIRING HARNESS BEING REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *DT*JB
WE PURCHASED A 2017 ACADIA AWD SLT ON DECEMBER 28, 2017. THERE WAS A RECALL ON GM BULLETIN #19-NA-206 FOR (SHIFT TO PARK) ISSUE. DEALER MICHAEL HOHL GMC 3700 S CARSON ST, CARSON CITY, NV 89701 ORDERED PART BUT WAS NOT INSTALLED UNTIL 1/13/20. DAY AFTER REPAIRS, FUELED CAR AND GAS GAUGE WOULD SHOW THREE QUARTERS FULL. THE FUEL RANGE ALSO BOUNCES UP AND DOWN AND IS NOT ACCURATE. IS THIS A GM RECALL ISSUE? MY CAR IS NOW OUT OF THE BUMPER TO BUMPER WARRANTY TO REPAIR THIS GAS GAUGE PROBLEM. WE ARE CONCERNED THAT WE MIGHT RUN OUT OF FUEL DUE TO FAULTY GAS GAUGE READING OR WAS THIS A PROBLEM CREATED BY R/R IN-LINE SHIFTER WIRE HARNESS JUMPER. CAR WAS AT DEALER FOR REPAIR (IN WARRANTY) @ 27,762 UNDER MILEAGE AND IS NOW OUT OF WARRANTY DUE TO THREE YEAR TIME SPAN. NOW @27,784 MILES.
CAR GIVES A "ACTION REQUIRED, SHIFT TO PARK" AND DOES NOT TURN OFF ALTHOUGH YOU HAVE PUT THE CAR IN PARK. YOU HAVE TO PUT THE CAR INTO REVERSE OR DRIVE AND MOVE IT BACK TO PARK MULTIPLE TIMES BEFORE IT SENSES IT IS IN PARK AND BEFORE IT WILL LET YOU TURN OFF THE VEHICLE. THE CAR WAS STATIONARY EVERY TIME THIS HAPPENED IN A PARKING SPOT.
WITH MY VEHICLE STATIONARY AND SHIFTER IN THE PARK POSITION, I TURN MY CAR OFF AND THE VEHICLE TURNS OFF BUT THE INSTRUMENT CLUSTER SAYS "ACTION REQUIRED - SHIFT TO PARK". THIS MESSAGE ALSO DOES NOT ALLOW THE DAY TIME RUNNING LIGHTS TO TURN OFF AND IF THE LIGHTS DON'T TURN OFF THE BATTERY DRAINS IF PARKED FOR LONG STRETCHES. I HAVE TO TURN THE CAR ON/OFF SEVERAL TIMES BEFORE IT ENGAGES AND THE MESSAGE DISAPPEARS.
VEHICLE GIVES A SHIFT TO PARK WARNING EVEN THOUGH THE VEHICLE IS IN PARK. VEHICLE CANNOT BE SHUT OFF AND REQUIRES MULTIPLE RESTARTS AND SHUT OFFS AND MOVING OF VEHICLE TO GET VEHICLE TO RECOGNIZE IT IS IN PARK AND TO SHUT OFF.
WHEN THE CAR IS SHIFTED FROM A DRIVING GEAR OR NEUTRAL INTO PARK, SOMETIMES THE CAR WILL NOT REGISTER THAT IT HAS ACTUALLY SHIFTED INTO PARK. A WARNING SHOWS UP ON THE DASH THAT SAYS "ACTION REQUIRED, SHIFT TO PARK" EVEN THOUGH IT IS IN PARK. THE CAR WILL NOT TURN OFF DURING THIS WARNING, SO YOU HAVE TO SHIFT IT BACK AND FORTH FROM DRIVE TO PARK UNTIL IT FINALLY REGISTERS PARK. SOMETIMES IT HAPPENS THE NEXT TRY, SOMETIMES IT WILL TAKE 50. THERE HAVE BEEN TWO OCCASIONS WHEN ATTEMPTING TO PARK ON A SLOPE THAT THE CAR STARTED TO ROLL, ONLY A FOOT OR TWO, BUT THEN THE EMERGENCY BRAKE AUTOMATICALLY TURNED ON THE BRING THE CAR TO A STOP. THE CAR HAS BEEN IN FOR SERVICE MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO FIND A FIX AT THIS TIME.
VEHICLE DOES NOT ACKNOWLEDGE THAT YOU ARE IN PARK AND WILL NOT TURN THE VEHICLE OFF COMPLETELY. THE ENGINE SHUTS OFF, BUT LIGHTS AND EVERYTHING ELSE STAYS ON. IF YOU EXIT THE VEHICLE IT BEEPS AND THE HORN HONKS.
THE VEHICLE HAS HAD ONGOING ISSUES SINCE IT WAS PURCHASED IN JUNE OF 2017. THE 'SHIFT TO PARK' PROBLEM HAD TO BE FIXED TWICE, THE EMERGENCY BRAKING SYSTEM ENGAGES ITSELF FOR NO APPARENT REASON WHICH HAS ALMOST CAUSED SEVERAL ACCIDENTS, THE HORN DOES NOT WORK WHEN NEEDED IN EMERGENCY SITUATIONS, THE HEADLIGHTS ARE SO DIM IT'S DANGEROUS, THE BATTERY HAS DRAINED AND LEFT MY WIFE STRANDED 4 TIMES, AND THE VEHICLE HAS A VERY ROUGH IDLE AND IT ALMOST STALLS OUT. I ATTEMPTED TO WORK WITH GM TO HAVE THEM TAKE THE CAR BACK EARLY (LEASE) AND THE REQUEST WAS RECENTLY DENIED. THIS IS MY 3RD ACADIA AND IT BY FAR IS THE MOST DANGEROUS CAR I HAVE EVER DRIVEN. I AM NOW READING ABOUT A FUEL PUMP PROBLEM THAT COULD CAUSE THE VEHICLE TO CATCH ON FIRE, A DRIVESHAFT THAT MAY SEPARATE WHILE DRIVING, AND A FAULTY BRAKING SYSTEM THAT COULD CAUSE THE VEHICLE TO LOSE ALL BRAKING CAPABILITY. I DO NOT FEEL SAFE HAVING MY FAMILY IN THIS CAR AND I AM REQUESTING YOUR ASSISTANCE TO HELP ME WORK WITH GM ON A RESOLUTION. I ENTERED THE DATE THAT THE VEHICLE FIRST STARTED TO HAVE ISSUES, THERE HAVE BEEN OVER 20 INCIDENTS OVER A 2.5 YEAR PERIOD CAUSING A SAFETY ISSUE OR LEAVING MY WIFE AND CHILDREN STRANDED.
VEHICLE WILL NOT SHIFT PROPERLY TO PARK WHEN TURNING THE VEHICLE OFF. THIS CAUSES THE PROBLEM OF MOVING WHEN ATTEMPTING TO TURN OFF THE VEHICLE.
EXTERIOR HEADLIGHTS ARE INEFFECTIVE AND UNSAFE WHILE DRIVING AT NIGHT. POOR LIGHTING ON MY VEHICLE HAS CAUSED NEAR ACCIDENTS ON THE FREEWAY WITH DEER AND STALLED VEHICLES ON THE ON THE ROAD.
WHEN I PUT MY VEHICLE IN PARK AND TURN IT OFF, MY SHIFT TO PARK MESSAGE COMES ACROSS AND I HAVE TO TURN MY VEHICLE BACK ON AND MOVE THE GEAR FROM PARK TO SOMETHING ELSE AND BACK TO PARK. SOMETIMES THIS HAS TO BE DONE A FEW TIMES BEFORE IT WILL COMPLETELY TURN OFF.
2017 GMC ACADIA WOULD ISSUE A WARNING SAYING VEHICLE FAILED TO SHIFT TO PARK EVEN THOUGH THE VEHICLE WAS IN PARK. THIS VEHICLE DEFECT IS KNOWN BY GMC AND THEIR DEALERSHIPS. A LAWSUIT IS CURRENTLY PENDING REGARDING THIS ISSUE. GMC HAS FAILED TO ISSUE A RECALL AND HAS FAILED TO RESOLVE THE ISSUE. WE TOOK OUR VEHICLE TO THE LOCAL GMC DEALERSHIP AUGUST 2018 DUE TO THE ISSUE. THE ISSUE STARTED AGAIN IN NOVEMBER 2019. WHEN WE CALLED ABOUT IT, THEY SAID THE PRIOR WORK WASN'T COVERED AND WE WOULD HAVE TO PAY TO HAVE THE "KNOWN DEFECT" REPAIRED AGAIN.
WHEN THE SHIFTER IS PLACED INTO PARK THE SCREEN SHOWS "PLACE SHIFTER INTO PARK" THE RADIO STILL WORKS, SCREEN WILL NOT TURN OFF, AND THE CAR CANNOT BE LOCKED MAKING IT UNSAFE, EASY TO GET INTO OR STOLEN.
BATTERY DIED, HAD TO HAVE REPLACED. CAR WAS APPROXIMATELY AT 2 YEAR MARK WHEN IT DIED.
VEHICLE WHEN SHIFT TO PARK WOULD INDICATE THE SHIFT WAS NOT IN PARK. WHEN I GOT THE VEHICLE NEW IS WHEN IT STARTED. I HAVE PUT UP WITH IT BY PRESSING HARD ON THE GEAR SHIFT AND CHECKING IT BEFORE TURNING THE CAR OFF.
THE VEHICLE STATES TO 'SHIFT TO PARK' BUT THE VEHICLE IS IN PARK ALREADY. THE VEHICLE WILL NOT TURN OFF AND KEEPS THE BATTERY RUNNING. I MUST START UP THE CAR AND SHIFT IT TO DRIVE, THEN PACK TO PARK MULTIPLE TIMES BEFORE THE CAR RECOGNIZES IT IS IN PARK. THIS HAPPENS EVERY TIME, BUT THE AMOUNT OF TIME IT TAKES TO TURN ON AND OFF TO REACH 'PARK' IS RANDOM.
"SHIFT TO PARK" ALERT APPEARS WHEN CAR IS IN "PARK" AND ATTEMPTING TO SHUT ENGINE OFF. ELECTRICAL SYSTEM STAYS ON WITH BELL CHIMING UNTIL I CAN RESTART CAR AND RE-SHIFT AGAIN INTO "PARK". THIS MAY HAVE TO BE DONE MULTIPLE TIMES BEFORE ALERT NO LONGER APPEARS. DOES NOT HAPPEN EVERY TIME WHEN ATTEMPTING TO SHUT OFF ENGINE, BUT WHEN IT DOES USUALLY REQUIRES MULTIPLE RESTARTING/RE-SHIFTING TO GET ALERT TURNED OFF.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE FLUID LOW AND BRAKE INDICATORS ILLUMINATED. IN ADDITION, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF TROY (248-643-0070, LOCATED AT 1810 MAPLELAWN DR, TROY, MI 48084) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND CAUSED BRAKE FLUID TO LEAK INTO THE BOOSTER PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,500. *BF*JB *LN*JB
WHEN I PUT THE CAR IN PARK AND TRY TO SHUT OFF MY CAR, IT BEEPS AND TELLS ME THAT I HAVE TO SHIFT MY CAR INTO PARK. (ALTHOUGH MY CAR IS ALREADY PHYSICALLY IN PARK)THIS TAKES ME, AT TIMES, SEVERAL ATTEMPTS. SOMETIMES I CAN WIGGLE THE SHIFTER, OTHER TIMES I HAVE TO TURN MY CAR OFF AND ON AND SWITCH I TO DRIVE AND REVERSE SEVERAL TIMES BEFORE IT LETS ME SHUT OFF MY CAR PROPERLY SO I CAN EXIT. I JUST PURCHASED THIS CAR SEVERAL WEEKS AGO AND IT JUST STARTED. THIS ONLY HAPPENS WHEN I AM STOPPED AND TRYING TO EXIT MY CAR. IT HAS HAPPENED WHILE TRYING TO GO INTO WORK (IT MADE ME LATE!), WHEN I WAS OUT OF TOWN (4 ATTEMPTS JUST TO BE ABLE TO GET OUT!). ONE OF THESE TIMES I'M GOING TO LITERALLY BE STUCK TRYING TO GET MY CAR SHUT OFF. MY CONCERN IS THAT ALTHOUGH MY CAR IS PARKED, IT MAY NOT ACTUALLY BE "LOCKED" INTO PARK AND COULD POSSIBLY STILL BE IN NEUTRAL.
OCT 23, 2019 WE WERE SUPPOSED TO BRING OUR CAR FOR A SERVICE BECAUSE THE CHECK ENGINE IS ON BUT BEFORE WE EVEN GET TO THE DEALER THE CAR WON'T START. WE HAVE TO CALL FOR A TOWING COMPANY. WHEN WE GET THERE THEY SAID THEY DON'T KNOW WHAT'S WRONG. WE CALLED GMC COMPLAINT BEFORE WE GOT AN ANSWER WITH THE DEALER ON OCT 30 THEY SAID ITS A FUEL PUMP RECALL. SINCE THEN WE HAVEN'T HEARD FROM THEM. IT WILL 6 WEEKS THIS WEEK. WE JUST BOUGHT THIS CAR AS CERTIFIED PRE OWNED LAST APRIL 2019 NOW WE CANT'T USE IT AND NO UPDATES AT ALL. WE DON'T KNOW WHEN WILL HAVE OUR CAR BACK.
WHEN THE CAR IS SHIFTED INTO PARK, IT OFTEN DOES NOT SHOW THAT IT IS IN PARK. IT WILL ROLL, THE LIGHTS WILL NOT GO OFF, DOORS WILL NOT LOCK. TO GET IT TO WORK, YOU MUST RESTART THE CAR AND MOVE THE SHIFTER IN AND OUT OF THE PARK POSITION. WHILE YOU ARE DOING THIS THE CAR WILL CONTINUE TO ROLL WITH THE BRAKES DEPRESSED. THE SERVICE WRITER AT THE DEALER STATED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL. THIS HAS HAPPENED AT LEAST 10 TIMES.
CAR CONTINUES TO TELL YOU TO SHIFT TO PARK AFTER IT HAS BEEN PLACED IN PARK. THE CAR WILL NOT ALLOW YOU TO LOCK OR EXIT THE VEHICLE. TO REMEDY YOU MUST SHAKE THE GEAR SHIFT, OR WAIT A PERIOD OF TIME, START THE CAR, PLACE IN DRIVE AND SHIFT BACK TO START. SOMETIMES, YOU HAVE TO DO THIS SEVERAL TIMES BEFORE THE CAR WILL REALIZE IT IS IN PARK.
WHEN I SHIFT THE CAR TO PARK AND TURN IT OFF, I GET A WARNING ON THE DASH THAT INSTRUCTS ME TO "SHIFT TO PARK" EVEN THOUGH I ALREADY HAVE. THE VEHICLE WILL NOT TURN OFF, AND AS A RESULT I HAVE TO TURN THE CAR ON AND OFF SHIFTING REPEATEDLY UP TO 20 TIMES TO FINALLY GET THE CAR TO RECOGNIZE IT'S IN PARK. THE VEHICLE IS TOTALLY UNSAFE AS IT WILL NOT STAY IN PARK!
WHEN YOU PUT THE CAR INTO PARK THE COMPUTER DOES NOT RECOGNIZE THAT IT IS IN PARK, YOU MAY HAVE TO RESTART AND RE-PUT THE CAR BACK INTO PARK SEVERAL TIMES, ALSO THE LIGHT WILL NOT GO OFF, THE DOORS WILL NOT LOCK, THE BATTERY WILL RUN DOWN AND THE CAR WILL ROLL. THE VEHICLE WAS IN A FULL PARKING LOT.
WHEN I PUT MY CAR IN PARK I GET A WARNING THAT SAYS MY CAR IS NOT IN PARK ACTION REQUIRED. THE VEHICLE BELL CONTINUES TO DING AND WILL NOT ALLOW ME TO LOCK THE CAR. MY FEAR IS GETTING OUT THE VEHICLE AND IT STARTING TO ROLL NOT KNOWING IF THE VEHICLE IS ACTUALLY IN PARK. THIS IS VERY SCARY NOT KNOWING IF IT IS SAFE TO GET OUT OF THE VEHICLE.
BEGAN IN SEPT 2019 - WHEN I PARK THE CAR I WOULD GET A MESSAGE SAYING "ACTION REQUIRED SHIFT TO PARK" EVEN THOUGH IT'S SHIFTED IN PARK. I HAVE HAD TO SHUT THE CAR ON AND OFF A FEW TIMES BEFORE IT GOES AWAY.
SHIFT TO PARK WARNING COMES ON 3 TIMES IN 5 DAYS. CAR WON'T TURN ON OR OFF FOR SHORT PERIOD.
WHEN CAR IS PARKED. A MESSAGE POPS UP TO PUT THE CAR IN PARK, EVEN THOUGH IT IS IN PARK. THIS PREVENTS ME FROM LOCKING MY DOORS! IT DINGS, HONKS, ETC BECAUSE MESSAGE WHEN OUT IN PARK MESSAGE IS ON!
SUNROOF SPONTANEOUSLY SHATTERED WHILE ON HIGHWAY. NO EVIDENCE OF ANY ROCKS OR EXTERNAL OBJECTS CAUSING THE GLASS TO SHATTER.
TL* THE CONTACT OWNS A 2017 GMC ACADIA. WHILE DRIVING, THE CHECK ENGINE AND TRACTION WARNING INDICATORS ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE FAILURE RECURRED THREE TIMES AND THE VEHICLE WAS TAKEN TO BRENENGEN CHEVROLET CADILLAC (531 THEATER RD, ONALASKA, WI 54650, (608) 783-8900). THE DEALER DIAGNOSED THAT FUEL WAS LEAKING, THE ENGINE WAS MISFIRING, AND THE MOTOR FAILED AND NEEDED TO BE REPLACED. THE DEALER CALLED GM AND WAS WAITING FOR MORE INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,720.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 GMC Acadia → · Every Acadia year → · How the figures are calculated →