I DISCOVERED I HAD A FLAT TIRE SO I GOT THE JACK FROM THE BACK OF THE ACADIA REMOVED THE SPARE TIRE STARTED JACKING THE CAR UP JUST AS IT REACHED ENOUGH CLEARANCE TO REMOVE THE FLAT TIRE, I REMOVED PUT IT ASIDE, I TURNED AROUND TO GRAB THE SPARE, THE WEIGHT OF THE CAR COLLAPSED THE JACK AND THE FRONT OF THE CAR HIT THE PAVEMENT.
2014 GMC Acadia complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
THE AIR BAG LIGHT WILL CONSTANTLY COME ON AND GO OFF. SOMETIMES IT WILL STAY ON FOR A DAY, WEEK, MONTH. I RECEIVED A LETTER FROM GMC ABOUT THE PROBLEM BUT THEY WILL ONLY FIX THE PROBLEM IF THE VEHICLE IS UNDER 72,000 MILES. I BOUGHT MINE USED AT 82,000. I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY RECALL. WAS TOLD BY TECH, WHEN I CALLED TO SEE HOW MUCH TO FIX, THAT IF THE LIGHT IS ON AND I HAVE A WRECK THE BAGS WON'T DEPLOY. LETTER STATES THAT THE PROBLEM IS THE "PRETENSION WIRE HARNESS CONNECTORS EXPERIENCING INTERMITTENT HIGH RESISTANCE". THIS PROBLEM HAS BEEN HAPPENING EVER SINCE I BOUGHT THE VEHICLE USED IN JULY 2015
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO VIBRATE AND THE TRACTION CONTROL, ELECTRONIC STABILITY CONTROL, AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TO BE RESTARTED IN ORDER FOR THE FAILURE TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
THE CAR HAS UNPREDICTABLY AND REPEATEDLY GONE INTO A REDUCED ENGINE POWER STATE AND SUBSEQUENT STALL ON AT LEAST 8 OCCASIONS NECESSITATING AN EMERGENCY PULL OVER. THE FAILURE OCCURRED 6 TIMES WHEN SLOWING TO TURN OR APPROACHING A LIGHT/STOP SIGN AND TWICE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH. MESSAGES AT THE TIME OF THE ISSUE HAVE VARIED BUT CONSISTENTLY INDICATE ENGINE ISSUE, REDUCED ENGINE POWER. VARIABLY WE WILL SEE MESSAGES ABOUT STABILIZATION CONTROL, TRACTION CONTROL BEING OFF OR NEEDING TO BE CHECKED. WE HAVE AVOIDED ACCIDENTS ON MULTIPLE OCCASIONS. GM HAS BEEN UNABLE TO IDENTIFY AND CORRECT THE ISSUE ON REPEATED VISITS NOR CAN THEY GUARANTEE THAT IT WON'T HAPPEN AGAIN. SINCE THE CAR LOSES ENGINE POWER AND STALLS BOTH AT HIGHWAY AND SLOWER SPEEDS, IT PRESENTS AN EXTREME SAFETY HAZARD NOT ONLY TO OCCUPANTS OF THE CAR BUT TO SURROUNDING VEHICLES. WE REFUSE TO HAVE THE CAR ON THE ROAD GIVEN THE ENORMITY OF THE RISK ASSOCIATED WITH DRIVING IT AT THIS POINT. GM WAS INITIALLY RESPONSIVE TO OUR CONCERNS AT THE FIRST VISIT TO THE DEALERSHIP BUT HAS NOT RETURNED THREE SEPARATE CALLS OVER THE PAST THREE WEEKS. FORUMS ON-LINE REGARDING THE ACADIA AND SEVERAL OTHER MODELS SHOW THAT MANY OTHER PEOPLE HAVE BEEN EXPERIENCING THIS SAME ISSUE OVER MULTIPLE MODEL YEARS. GM NEEDS TO RESOLVE THE CAUSE BEFORE SOMEONE IS KILLED.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE LIFTGATE FAILED TO REMAIN OPEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LIFTGATE ACTUATOR MOTOR CONTROL SOFTWARE NEEDED TO BE UPDATED. THE CONTACT'S CHILD SUFFERED A MINOR HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,147.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THERE WAS PREMATURE RUST AND CORROSION NEAR THE REAR FRAMING AS WELL AS CORRODED WIRING IN THE VEHICLE. IN ADDITION, THE VEHICLE STALLED AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS EXTENSIVE RUST AND CORROSION ON THE WIRING HARNESS. THE RED AND WHITE WIRING WAS FRAYED AND CAUSED THE WIRING HARNESS TO RUB AGAINST THE EXHAUST PIPE. THE DAMAGED ELECTRICAL WIRES CAUSED A FAILURE IN PROPER VOLTAGE DUE TO THE FAILURE. THE DEALER DIAGNOSED THAT THE ELECTRICAL WIRES AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL AND THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE HEATER MOTOR FAN INCREASED IN TEMPERATURE AND THE RADIO VOLUME INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
BATTERY GOES DEAD OVERNIGHT. TESTED FOR CONTINUITY. SHORT IN THE SYSTEM. SOMETHING IS DRAINING THE BATTERY OVERNIGHT. THERE WAS A RECALL LAST YEAR. SHOP SAID THEY DID NOT HAVE THE PART. I FORGOT ABOUT THE RECALL
TWICE IN THE PAST WEEK I HAVE HAD THE SAME PROBLEM WITH THE STABILITY TRACK SENSOR TURNING OFF WHILE DRIVING. WHEN THIS HAPPENED THE ENGINE POWER DECREASED. WHEN TRYING TO GET THE VEHICLE OFF THE ROAD, IT WAS LIKE I HAD LOST POWER STEERING BECAUSE IT WAS A FIGHT TO TURN THE WHEEL. PRIOR TO THIS WE HAVE ALSO NOTICED THAT WHEN THE VEHICLE SHIFTS GEARS, QUITE OFTEN IT IS A VERY HARD SHIFT TO THE POINT IT SHAKES THE WHOLE CAR AND FEELS LIKE IT IS STALLING. NOT SURE IF THAT IS A TRANSMISSION ISSUE OR SOMETHING TO DO WITH THE FUEL INJECTION. *TR
BOUGHT CAR BRAND NEW 8-14. SINCE I HAVE TAKEN INTO DEALERSHIP OVER 5 TIMES REGARDING IT STALLING, AND COMPLETE SHUT DOWN WHILE DRIVING. FIRST CAR WOULD SHUT OFF WHEN IN REVERSE. CAR TURNED OFF COMPLETELY MULTIPLE TIMES SITTING AT RED LIGHTS. THEN WHILE I WAS DRIVING 35 MILES ON RESIDENTIAL STREET I HAD COMPLETE FAILURE, CAR TURNED OFF. WAS ABLE TO RESTART AND DRIVE. CAR TAKES A COUPLE SECONDS TO TURN OVER WHEN FIRST PUTTING KEY IN. NOTICED RECALL IN 10-14 FOR EXACT ISSUE BUT GMC DEALER IN CONCORD CA SAYS MY CAR IS NOT INCLUDED IN IT. INTERIOR LIGHTS GO ON AT RANDOM ALONG WITH HEADLIGHTS. GAS GAUGE IN "MILES" READING ON DASH LOWERS BY 20+ MILES EACH TIME I DROP KIDS OFF AT SCHOOL 5 MILES AWAY. EACH TIME I HAVE TAKEN IT TO DEALER, DEALER STATED THEY ARE UNABLE TO DUPLICATE THE EVENTS, NO WARNING CODES ARE SHOWING AND THEY CAN NOT FIND WHAT'S WRONG WITH THE CAR. SHOCKER. BRAND NEW CARS DO NOT OPERATE THIS WAY AND THESE ISSUES ARE VERY SERIOUS AS DEATHS COULD OCCUR WHEN CAR SHUTS DOWN WHILE DRIVING. TAKING IT TO DEALER AGAIN.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS). HOWEVER, THE DEALER CUT OFF THE TOP PIECE, LEAVING THE CABLE WITHOUT A COVER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY AT 8,000. THE VIN WAS NOT AVAILABLE.
THE "SERVICE AIR BAG" LIGHT CONTINUES TO GO ON AND OFF. WE HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. THEY REPLACED ONE AIR BAG 1ST, FIXED THE CONTACT 2ND AND INSTALLED SOME KIT THE 3RD TIME. THE LIGHT CONTINUES TO GO ON FOR DAYS AND THEN GO OFF. THIS STARTED NOT LONG AFTER I GOT THE CAR. I WILL TAKE IT IN AGAIN BUT THERE IS SOMETHING WRONG THEY DON'T KNOW ABOUT.
2014 GMC ACADIA HEADLIGHTS DO NOT SHINE OUT FAR ENOUGH TO SEE THE ROAD AHEAD OR TO EACH SIDE WHEN TURNING. I FEEL LIKE I HAVE A DARK HOOD OVER THE TOP PART OF MY EYES AND THIS HOOD "BOUNCES" AS YOU TRAVEL--VERY DISTRACTING, IRRITATING, AND UNSAFE. WHEN DRIVING AT NIGHT, I ALWAYS HAVE MY FOG LIGHTS ON, BUT EVEN THAT DOES NOT HELP MUCH. WHEN DRIVING ON A HILLY, CURVY ROAD, IT IS IMPOSSIBLE TO SEE THE ROAD AHEAD & SIDES--SCARES THE HECK OUT OF ME! I LOVE THIS ACADIA, BUT REFUSE TO DRIVE IT ON A TRIP WHEN I KNOW I WILL BE DRIVING AT NIGHT AND WOULD BE SCARED TO DEATH IF IT WOULD RAIN AT NIGHT--SO WE TAKE OUR OTHER VEHICLE ON MOST TRIPS. I HAVE FOUND OTHER COMPLAINTS ABOUT THE ACADIA HEADLIGHTS FOR THE 2013 AND 2015 MODELS. ALSO FOUND MANY COMPLAINTS ABOUT THE 2014 GMC SIERRA 1500 PICKUPS THAT SOUND JUST LIKE MY CONCERNS. I HAVE COMPLAINED TO OUR LOCAL DEALERSHIP A COUPLE TIMES AND WILL CONTINUE TO DO SO. SURELY GMC WILL WAKE UP AND REALIZE THAT THESE HEADLIGHTS CREATE DANGEROUS NIGHTTIME DRIVING CONDITIONS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!
VEHICLE WAS STATIONARY AND IN MOTION DISPLAY READ AIRBAG MALFUNCTION WARNING LIGHT. TOOK VEHICLE TO RANDY MARION GMC IN HUNTERSVILLE, NC TO BE FIXED. ELECTRICAL CONNECTER PROBLEM "DUE TO CORROSION " WAS "FIXED" ONLY TO HAVE ERROR LIGHT COME ON AGAIN 24HRS LATER. THIS IS A NEW VEHICLE WITH ONLY 24,000 MILES ON IT AND IS GARAGE KEPT. RANDY MARION GAVE IS A LOANER VEHICLE AND WAS GOING TO ORDER NEW CONNECTORS FOR THE AIRBAG. WE DROPPED TRUCK OFF ON SATURDAY, DECEMBER 12TH AND FINALLY HAD IT RETURNED TO US THE FOLLOWING FRIDAY AFTERNOON, DECEMBER 18TH "FIXED AGAIN." THIS MORNING, DRIVING FAMILY TO THE STORE, MY FATHER-IN-LAW SAID THAT HIS SEAT WAS NOT STABLE. WE DISCOVERED SEAT WAS NOT BOLTED DOWN AND RETURNED TRUCK BACK TO RANDY MARION BUICK-GMC. SERVICE MANAGER APOLOGIZED AND SAID IT WAS AN OVERSIGHT AND NOT BOLTING THE SEAT BACK DOWN. WAITING TO GET OUR TRUCK BACK IN WORKING A SAFE CONDITION. TERRIBLE!!!
AT ABOUT 53,000 MILES THE POWER STEERING STARTING MAKING A LOUD WHINING NOISE AND A GRINDING NOISE WHEN WHEEL WAS FULLY TURNED EITHER DIRECTION. THE POWER STEERING STOPPED WORKING WHEN THE VEHICLE IS AT A STOP OF SLOW SPEEDS AND MAKES A BUZZING, WHINING SOUND ALL THE TIME. THE STEERING FEELS VERY UNSTABLE WHEN AT FREEWAY SPEEDS WINDING AROUND ANY CORNERS. I FEEL THIS COULD BE A SERIOUS SAFETY CONCERN DUE TO THE LOSS OF POWER STEERING AND THE UNSTABLE STEERING AT HIGH SPEEDS FEELING LIKE YOU ARE GOING TO LOSE CONTROL OF THE VEHICLE ON A CURVE.
FOR THE 3RD TIME IN <1 YR, THE AIRBAG LIGHT CAME ON. THE 1ST TIME THEY HAD TO REPLACE THE PASSENGER SIDE AIR BAG,LAY 15K MILES, THE 2ND TIME, THEY REPAIRED THE ELECTRICAL CONNECTION AT 19K MILES, THIS LAST TIME THEY HAD TO REPLACE THE TENSIONER KIT AT 22K MILES. THESE AIR BAG ISSUES SHOULD NOT BE HAPPENING THIS OFTEN WHEN I'VE ONLY HAD THE CAR FOR 15 MONTHS AND BOUGHT IT NEW.
TL* THE CONTACT OWNS A 2014 GMC ACADIA EQUIPPED WITH GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18 109S. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TREAD ON THE SIDEWALL OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE TIRE AND VEHICLE FAILURE MILEAGE WAS 18,537.
DRIVERS SEAT AIR BAG WAS REPLACED 2 MONTHS AGO AFTER SERVICE AIR BAG LIGHT CAME ON. SERVICE AIR BAG LIGHT CAME BACK ON TODAY.
SERVICE AIR BAG LIGHT WENT ON AND OFF FOR A FEW WEEKS, THEN IT WENT OFF FOR A WHILE, AND CAME ON AGAIN AND STAYED ON. DRIVERS SEAT AIR BAG WAS DIAGNOSED AS BEING THE PROBLEM AND WAS REPLACED.
CAR WAS PARKED IN DRIVEWAY, DOORS SHUT, KEY IN IGNITION. APPROACHED CAR TO GET IN (POSSIBLY TOUCHED THE DOOR HANDLE) AND CAR BEEPED AND LOCKED ITSELF WITH KEYS INSIDE. THIS IS THE SECOND INCIDENT. THE FIRST HAPPENED SEVERAL MONTHS PRIOR IN DEALERSHIP WHEN CAR WAS BEING SERVICED.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. UPON ENTERING THE REAR PASSENGER SIDE OF THE VEHICLE, THE CONTACT REALIZED THAT THE AIR CONDITION WAS BLOWING OUT HOT AIR. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN FOUND THE SYSTEM TO BE LOW ON FREON AND THE VEHICLE HAD AN AIR CONDITIONING LEAK. THE TECHNICIAN RECHARGED THE SYSTEM AND ADDED DYE TO DETERMINE THE ORIGIN OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20,079.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE'S SPEED DECREASED AFTER THE SERVICE STABILITRAK AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WITH THE SPEED DECREASING WHILE DRIVING UP HILLS. THE VEHICLE WAS TAKEN TO THE DEALER. BUT WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE MECHANIC STATED THAT IT APPEARED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 09/01/2015*LJ UPDATED 10/14/2015*15
I WAS DRIVING AT ROUGHLY FIFTY MPH WHEN ENGINE SHUTOFF AND PUT VEHICLE INTO NEUTRAL TO PULLOVER AVOIDING REAR END CRASH BY SEMI TRUCK I ATTEMPTED TO START VEHICLE BUT VEHICLE ENGINE LOCKED WITHOUT ANY WARNING I CALLED DEALER AND TOWED INTO SERVICE AND IT WAS SOMETHING INTERNAL IN ENGINE AND TOLD TO WAIT FOR MORE INFO. *TR
VEHICLE SLID ON ICE OFF THE ROAD AT A RELATIVELY SLOW SPEED (15-20 MPH). THE VEHICLE WENT INTO A SNOW EMBANKMENT. BECAUSE THERE WAS MINIMAL IF ANY IMPACT; THE VEHICLE DID NOT HAVE EVEN A SCRATCH ON THE EXTERIOR. HOWEVER ALL THE AIRBAGS IN THE VEHICLE DEPLOYED. THIS INCLUDES THE DRIVERS SIDE, THE PASSENGER SIDE, AND ALL CURTAIN AIRBAGS ON BOTH SIDES ALL AROUND THE VEHICLE. THE FRONT PASSENGER AIRBAG HIT THE PASSENGER IN THE FOREHEAD CAUSING A SMALL CONTUSION. WE HAD 2 GLASS BOWLS ON THE BACK SEAT BEHIND THE DRIVER THAT DIDN'T EVEN MOVE, FURTHER SUBSTANTIATING THE LACK OF IMPACT. GM HAS HAD A HISTORY OF ISSUES WITH AIRBAG DEPLOYMENT IN THEIR VEHICLES AND WE FEEL THIS IS AN INCIDENT OF A FAULTY DEPLOYMENT. HAD THERE BEEN A CHILD IN THE BACKSEAT THE SITUATION COULD HAVE BEEN VERY DIFFERENT AND HAD A VERY BAD OUTCOME RELATED TO THE AIRBAG DEPLOYMENT IN THIS SITUATION. *TR
BATTERY GAUGE IS READING BETWEEN 16 AND 17. DEALER SAID IT WAS THE BATTERY HAVING SOME TYPE OF LEAK SO THE REPLACED THE BATTERY FOR FREE. THE GAUGE IS READING THE SAME SO THE SERVICE GUY TELLS ME IT'S THE NORMAL RANGE. I LOOKED IT UP IN THE BOOK AND THAT IS NOT THE NORMAL RANGE. IT STATES TO TAKE IT TO THE DEALERSHIP AND HAVE THEM CHECK THE ELECTRICAL. SO I'M SUPPOSED TO ENLIGHTEN THEM ON WHAT THEY SHOULD HAVE KNOWN FROM THE BEGINNING? VERY AGGRAVATED BECAUSE NOW I GO BACK TUESDAY OF NEXT WEEK FOR THE RECALL PROBLEMS AND NOW THIS. IT'S LIKE A DOG CHASING HIS TAIL. THEY SURE ALL RUN TO YOU WHEN THEY WANT TO SELL YOU A NEW ONE BUT GIVE YOU THE RUN AROUND OVER SOMETHING THEY SHOULD KNOW. GUESS THEY ASSUMED ME BEING A WOMAN WOULD JUST ACCEPT THAT ANSWER. THIS ISN'T MY FIRST RODEO. *TR
STARTED NOTICING THE GAS GAUGE WASN'T ACCURATE. I STARTED OUT WITH 1/4 TANK OF GAS AND DROVE NOT EVEN A MILE AND THE LOW FUEL LIGHT CAME ON AND THE NEEDLE WAS ON EMPTY. PANICKED AND DROVE TO THE NEAREST GAS STATION AND I PULLED UP TO THE PUMP AND MY GAS REAPPEARED. ANOTHER TIME I FILLED THE TANK AND DROVE APPROXIMATELY 5 MILES AND IT WENT FROM FULL TO 3/4 OF A TANK. WENT IN THE STORE, CAME OUT AND STARTED IT AND IT WAS FULL AGAIN. THIS HAS HAPPENED SEVERAL TIMES AND ONCE RESULTING IN RUNNING OUT OF GAS ALTHOUGH IT SHOWED THERE WAS GAS. I NOW RESET THE MILEAGE TO ZERO WHEN I FILL UP AND KNOW HOW MANY MILES I SHOULD GET TO THE TANK AND REFUEL. I SPOKE TO THE SERVICE ADVISOR AT MY DEALERSHIP AND HE TOLD ME IT WAS A NEW FUEL SYSTEM GM WAS USING AND THERE WASN'T A RESOLUTION FOR IT. THERE HAS TO BE A RESOLUTION TO THIS! *TR
I HAVE HAD MY 2014 GMC ACADIA DENALI FOR A LITTLE OVER 6 MONTHS. SINCE THAT TIME I HAVE DRIVEN A SIGNIFICANT NUMBER OF MILES. A FEW MONTHS AGO I STARTED HAVE NECK PAIN AND I COULD NOT ADJUST THE SEAT HEAD REST TO A COMFORTABLE STATE. ON NOVEMBER 14TH 2014, I HAD AN ER VISIT AFTER THE NERVE PAIN IN MY ARM WAS SO SEVERE I COULD NOT STAND IT. ON DECEMBER 22ND 2014 I HAD TO HAVE SURGERY FOR A HERNIATED DISC BELOW MY C6 VERTEBRA. BECAUSE IT WAS CAUSING NERVE PAIN IN MY ARM AND LOSS OF STRENGTH. I HAVE SEEN OTHER COMPLAINS ONLINE WITH THESE NECK RESTS AND COMPLAINTS OF INJURY IN THE GMC ACADIA VEHICLES. I HAVE CONTACTED MY GMC DEALER AND GMC CUSTOMER COMPLAINTS AND THERE IS NO SOLUTION. THE PROBLEM, IS THE HEAD REST COME TOO FAR FORWARD AND DO NOT LOCK IN PLACE. THEY CAN BE PUSHED FORWARD AND BACK WITHOUT DEPRESSING THE BUTTON. ALSO THE HEAD REST TO NOT ADJUST UP WITH ENOUGH HEIGHT SO I CAN NOT ADJUST THE HEAD REST UP ENOUGH FOR MY 6' 3" HEIGHT. I WISH GM WOULD TAKE THIS PROBLEM SERIOUSLY. *TR
TWO SEPARATE WARRANTY CLAIMS. DEALER DID REPLACE ALL TAIL LIGHT ASSEMBLIES- ONCE ON NORMAL WARRANTY CLAIM, THE SECOND INCIDENT (LHS ONLY) ON CUSTOMER SATISFACTION BASIS. ISSUE> REAR TAIL LIGHT LENS CLOUDS UP WITH CONDENSATION / WATER TO THE POINT THAT STOP LIGHT VISIBILITY IS AFFECTED. APPROX 50% OF THE LENS IS COVERED INTERNALLY WITH WATER DROPLETS AND CONDENSATION POTENTIALLY VIOLATING FMVSS SAFETY STANDARD FOR VISIBILITY. APPARENTLY THE LAMP ASSEMBLY IS NOT SEALED AND PERMITS WATER INTRUSION. CONDENSATION DOES NOT CLEAR UP ADEQUATELY- IN MY CASE AFTER 16 MILES OF DRIVING OR LEAVING THE SUV OUTSIDE OVERNIGHT. RESPONSE FROM DEALER: GM ISSUED A LETTER STATING WARRANTY CLAIMS WILL NOT BE HONORED FOR WATER CONDENSATION ON TAIL LIGHT LENS. *TR
I WAS TRAVELING ON THE HIGHWAY AT ABOUT 70 MPH IN THE LEFT LANE AND THE ENGINE BEGAN TO SPUTTER LIKE IT WAS GOING TO STALL. IT DROPPED MY SPEED TO 60 WITHOUT WARNING. I HAD A VEHICLE BEHIND ME GOING THE SAME SPEED AND HAD TO QUICKLY MOVE TO THE RIGHT TO AVOID GETTING HIT. THE CHECK ENGINE LIGHT CAME ON AND THE TRACTION CONTROL / STABILITRAC TURNED OFF. BROUGHT IT TO THE DEALER AND THEY TOLD ME I WAS USING THE WRONG GAS. THEY CLEANED CARBON OUT OF THE INTAKE VALVES. I HAVE PUT GAS IN IT TWICE SINCE THEN, AT SHELL, WHICH IS WHAT THEY TOLD ME TO USE. IT HAPPENED AGAIN TODAY 12/9 WHEN I WAS GOING AROUND A CORNER IN THE RAIN. THIS TIME IT SAID SERVICE STABILITRAK AND SERVICE TRACTION CONTROL WITH THE CHECK ENGINE LIGHT FLASHING AND THE ENGINE SPUTTERING. I HAD BEEN GOING THROUGH A PUDDLE AT THE TIME SO I ALMOST LOST CONTROL OF THE VEHICLE. CALLED THE DEALER AND THEY TOLD ME THEY HAD NO RECORD OF ME BRINGING IT IN ON THE 21ST. I AM BRINGING IT BACK TO THEM ON THE 15TH BECAUSE THAT IS THE FIRST TIME THEY WILL HAVE A LOANER AVAILABLE FOR ME. I AM NOW AFRAID TO DRIVE MY CAR BECAUSE OF THE DANGER OF SLIDING AND LOSING CONTROL. I HAVE NO WARNING OF WHEN THIS IS GOING TO HAPPEN AND I HAVE NOT BEEN ABLE TO PIN POINT IT HAPPENING AT ANY CERTAIN MILEAGE OR SUCH. VERY SCARY WHEN IT HAPPENS. *TR
2013 GMC ACADIA. HAS PROBLEM WITH THE FUEL GAUGE NOT ACCURATELY DISPLAYING CORRECT AMOUNT OF FUEL. *TA THE CONSUMER STATED THE FUEL GAUGE WAS 1/4 GULL. AFTER DRIVING LESS THAN FIVE MILES, THE LOW RANGE WARNING DISPLAYED ON THE DASHBOARD AND THE GAUGE NEEDLE WAS AT EMPTY. *JB
WHILE DRIVING AT @35 MILES PER HOUR THE VEHICLE COMPLETELY AND ABRUPTLY STOPPED. *TR
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V61400 (ELECTRICAL SYSTEM). HOWEVER, GMC HAD RESCINDED THE RECALL NOTICE AND IT WAS STILL ACTIVE ON SAFERCAR.GOV. THE CONTACT MENTIONED THAT THE MANUFACTURER NO LONGER HAD THE RECALL NOTICE IN THEIR SYSTEM AND HAD NO EXPLANATION AS TO WHY IT WAS RESCINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
VEHICLE INTERMITTENTLY SHIFTS TO A HIGH GEAR WHEN STARTING TO ACCELERATE OR STARTING FROM A STOP WITHOUT PRESSING THE GAS. AS A RESULT, THE VEHICLE STARTS TO SHAKE AND SPUTTER, MUCH LIKE WHAT WOULD HAPPEN IF TRYING TO START FROM A STOP IN 4TH GEAR WITH A MANUAL TRANSMISSION. CHECK ENGINE LIGHT COMES ON, TRACTION CONTROL AND STABILITRAK ERROR APPEARS ON THE DISPLAY. PRESSING THE GAS SIMPLY MAKES THE VEHICLE JERK. AFTER A FEW SECONDS, THE ERROR CORRECTS ITSELF AND EVERYTHING CLEARS. UNABLE TO DUPLICATE AT WILL. TOOK TO THE DEALERSHIP TODAY AFTER THIS HAS HAPPENED AROUND 5 TIMES IN THE LAST MONTH; HOWEVER, NO ERROR CODES WE LOGGED IN THE COMPUTER. SERVICE DEPARTMENT UNABLE TO DO ANYTHING. UPDATED 1/15/2016*JS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V61400 (ELECTRICAL SYSTEM); HOWEVER, GMC RESCINDED THE RECALL NOTICE. THE RECALL NOTICE WAS STILL ACTIVE ON SAFERCAR.GOV; HOWEVER, THE CONTACT STATED THAT GMC NO LONGER HAD THE RECALL NOTICE IN THEIR SYSTEM AND HAD NO EXPLANATION AS TO WHY IT WAS RESCINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEMS). HOWEVER, THE PARTS NEEDED FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DURING EVENING RUSH HOUR, THE CAR STALLED OUT COMPLETELY WHILE GOING APPROXIMATELY 75 MPH ON A MILD INCLINE ON THE HIGHWAY. GAS GAUGE SAID APPROXIMATELY A QUARTER TANK OF GAS. ALL POWER STEERING WAS LOST, BUT I WAS ABLE TO DRIVE THE CAR TO THE SHOULDER OF THE FREEWAY. A SERVICE TRUCK PUT APPROXIMATELY 5 GALLONS OF GAS INTO THE TANK, BUT THE CAR WOULD NOT START AND I HAD TO BE TOWED TO DEALERSHIP. HEAD OF GM DEALER SERVICE SAID NOTHING WRONG WITH CAR AND THEY COULD NOT REPLICATE PROBLEM, AND THAT THE THING WITH THIS CAR IS THAT YOU CAN'T DRIVE IT ON AN INCLINE WITH LESS OF A QUARTER TANK OF GAS OR IT MIGHT STALL. SALES REP AT DEALER SHARED SIMILAR STORY OF 2014 ACADIA STALLING ON HIM BUT AS HE TOLD US, HE WAS FORTUNATE HE WAS ONLY GOING 25 MPH. *TR
FIRST INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED)WHILE BACKING OUT OF PARKING SPOT. CAR LOST ALL POWER: BRAKES, STEERING, ENGINE SECOND INCIDENT: ONE WEEK LATER, SAME INCIDENT: VEHICLE ENGINE TURNED OFF(STALLED): CAR LOST ALL POWER, BRAKES, STEERING, ENGINE, THIS TIME ON HIGHWAY EXIT RAMP MOVING APPROX 35 MPH. VERY FRIGHTENING EXPERIENCE. WE CONTACTED GMC AND OPENED A CASE #[XXX] CAR HAS BEEN TO DEALER WHO KEPT IT FOR ONE WEEK AND COULD NOT DUPLICATE THE PROBLEM. THEY HAD NO EXPLANATION OR SOLUTION. SERVICE MANAGER, IN FACT, INFORMED US THAT HE "COULD HAVE TOLD US" HE FOUND A PROBLEM AND SOLVED IT BUT THAT WE SHOULD APPRECIATE HIS HONESTY! IN NOT BEING ABLE TO DIAGNOSE? WE HAVE NO FAITH IN THIS AUTOMOBILE WITHOUT A DEFINITIVE PROBLEM AND SOLUTION.WHILE DEALER DID SUPPOSEDLY RUN IT THROUGH TESTS, NO MENTION OF RECALL NOR OF ANY IDEA AS TO WHY THIS OCCURRED. ON- LINE REPORTS THAT A CHASSIS CONTROL MODULE COULD BE SHORT CIRCUITED BY SMALL METAL FRAGMENTS, POSSIBLY CAUSING THE VEHICLE TO STALL. DEALER DID NOT ADDRESS THIS NOR LOCATE IT. THIS PROBLEM WAS POSTED BY GENERAL MOTORS ON OCTOBER 1 2014, ALMOST TWO WEEKS PRIOR TO THE CAR GOING IN FOR ANALYSIS. MY WIFE AND 16 YEAR OLD DAUGHTER DRIVE THIS VEHICLE AND I AM IN FEAR OF AN ACCIDENT OR WORSE. PLEASE HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,400. THE VIN WAS NOT AVAILABLE.
WE HAVE HAD THE CAR SINCE JANUARY AND I GUESS TODAY WAS THE FIRST DAY I HAVE DRIVEN THE CAR WITH THE BACK WINDOWS DOWN. I TOOK MY DOG WITH ME SO I ROLLED DOWN THE BACK WINDOWS WHEN I DID THIS THE WHOLE CAR STARTED SHAKING AND YOU COULD SEE IN THE REARVIEW MIRROR THAT THE BACK DOORS SHOOK HARD. THE SHAKING MADE A LOAD RACKET THAT HURT ME EARS. IT HAPPENED WITH EITHER BACK WINDOW DOWN BUT WAS WORST WITH THE DRIVER SIDE. IT WAS REAL BAD WITH BOTH WINDOWS DOWN. I DID NOT GET THE SHAKEN WITH THE FRONT WINDOWS DOWN AND THE BACK WINDOWS UP. IT ONLY ACCURED WHEN THE BACK WINDOWS WERE DOWN. IT HAPPENED AT 65 MILES AN HOUR AND AT 40 MILES AN HOUR. IT HAS TO BE A DESIGN FLAW BECAUSE IT WAS BAD. I FIRST THOUGHT IT WAS A BAD TIRE BUT IT WENT AWAY WITH WINDOWS UP AND ONLY CAME BACK WHEN BACK WINDOWS WERE DOWN. AFTER MAKING SURE THE TIRES WERE OK, I PLAYED WITH THE WINDOWS TO SEE WHEN THE VIBRATION STARTED AND GOT WORST. THE VIBRATION WOULD START WHEN EITHER BACK WINDOW WOULD GET A FOURTH OF THE WAY DOWN AND WOULD GET WORST AS THE WINDOWS WOULD GO DOWN. THE FASTER I WENT THE WORST IT GOT. NO VIBRATION EVER HAPPENED WHEN JUST THE FRONT WINDOWS WERE DOWN AND NO VIBRATION WHEN ALL WINDOWS WERE UP. THE CAR WOULD VIBRATE ENOUGH THAT IT SCARED ME AND I THINK SOMEONE NEEDS TO LOOK INTO IT AND TEST DRIVE OUR CAR THANK YOU *TR
VEHICLE DROVE BACKWARDS OUT OF THE GARAGE WHILE THE TRANSMISSION INDICATED THAT THE VEHICLE WAS STILL IN PARK. THE VEHICLE ACCELERATED AND BACKED OUT IF THE GARAGE ON ITS ON, NO DRIVER WAS IN THE CAR. THE ONLY THING THAT STOPPED THE CAR WAS ANTHER VEHICLE THAT WAS PARKED IN FRONT OF OUR MAILBOX IN WHICH BOTH WERE STRUCK. I AM NOT SURE WHAT WENT WRONG, LEANING INTO THE CAR PUTTING THE KEY IN THE IGNITION. TURNED AROUND TO TALK TO MY SON AND WHEN I TURNED BACK AROUND I WAS CAUGHT BY THE DOOR. THE CAR DRAGGED ME DOWN THE DRIVEWAY AND ALSO MY SON WAS STRUCK BY THE CAR. I SUFFERED A CONTUSIONS TO MY RIGHT WRIST, KNEE AND LEG, BACK PAIN ON THE RIGHT SIDE, AND CONTUSION TO THE RIGHT ANKLE. MY SON SUFFERS FROM BRUISES TO THE CHEST AREA AND CONTUSION AS WELL IN THE CHEST AREA. HIS LEG WAS ALSO HURT. MY DAUGHTER WHO WAS IN THE CAR COMPLAINED OF PAIN IN HER JAR AFTER THE VEHICLE STRUCK THE OTHER VEHICLE. AT THIS TIME WE HAVE RETURNED THE VEHICLE TO HENDRICKS GMC OF CARY, NC WERE WE ORIGINALLY PURCHASED THE VEHICLE AWAITING DIAGNOSTICS FROM THE SERVICE DEPARTMENT AND COLLISION CENTER. *TR
I PARKED THE VEHICLE AND LEFT IT RUNNING WITH MY MOTHER IN THE CAR WITH HER SEAT BELT ON. AS SHE WAS SITTING THERE THE VEHICLE ROLLED FORWARD ON ITS OWN AND HIT A FORD F150 PARKED ACROSS FROM MY VEHICLE CAUSING DAMAGE TO MY VEHICLE AS WELL AS THE TRUCK. I FILED A CLAIM WITH GMC AND THEY HAD SOMEONE COME TO MY HOME AND RUN TEST ON MY VEHICLE AND WAS TOLD THEY COULD FIND NOTHING. AFTER THEY FINISHED THE TEST NY LOCKING MECHANISM IS NOT WORKING PROPERLY. *TR
THE ACADIA'S FUEL GAUGE JUST STOPS WORKING AND THEN STARTS AGAIN. THE VEHICLE HAS A JERKY MOTION WHEN SLOWING DOWN AROUND ANY CURVES...LIKE THE ENGINE HAS TO CATCH UP. *TR
ON 08/17/14 AT APPROXIMATELY 15:30, I WAS BACKING UP IN MY DRIVEWAY FROM A MAJOR ROADWAY AND MY VEHICLE SUDDENLY LOST ALL POWER, STEERING AND BRAKES. I LOOKED AT THE DRIVER INFORMATION CENTER AND IT SAID SOMETHING LIKE "POWER LOSS" AND "BATTERY". I WAS IN TOO BIG OF A HURRY TO PUT IT IN PARK AND RESTART THE VEHICLE AND GET OUT OF THE ROAD TO CONCENTRATE ON WHAT IT WAS SAYING. I SIGNED A LEASE FOR THIS VEHICLE ON JULY 3, 2014 AND ACTUALLY WAS TOLD AFTER I SIGNED ALL THE PAPERS THAT MY VEHICLE WAS ONE THAT WAS INVOLVED IN THE IGNITION RECALL AND TO PLEASE DROP IT OFF AT THIS DEALER ON MONDAY, JULY 7, 2014 SO THEY COULD REPLACE THE IGNITION. ON MONDAY,JULY 7, 2014, THE DEALER PICKED MY VEHICLE UP FROM MY WORKPLACE, I'M JUST DOWN THE ROAD. I PICKED MY VEHICLE UP ON MY WAY HOME. FROM THAT TIME FORWARD, I NOTICED OCCASIONALLY I WAS UNABLE TO TURN THE KEY IN THE IGNITION. LIKE SOMETIMES WHEN YOUR STEERING WHEEL IS JUST WRONG. AFTER A FEW ATTEMPTS, I WAS ABLE TO START THE VEHICLE. THIS HAPPENED MAYBE 5-6 TIMES. ON 08/18/14, I TRIED TO CONTACT MY SALESMAN AND HE IS ON VACATION UNTIL NEXT MONDAY. I HAVE NOT CALLED THE DEALER BACK YET TO REPORT THIS, I AM AT WORK. MY MOTIVATION FOR REPORTING THIS IS THAT THE IGNITION WAS REPLACED BECAUSE OF THE RECALL. NOW, I DON'T KNOW THAT IS THE REASON FOR THE POWER FAILURE ON SATURDAY, BUT I AM SUSPICIOUS OF THAT REPLACEMENT IGNITION. IT'S A BRAND NEW VEHICLE! *TR
SINCE THE DAY I DROVE MY ACADIA OFF THE LOT THERE HAS BEEN A "CLICK" THAT OCCURS WHICH SOUNDS LIKE IT IS COMING FROM THE ENGINE THAT CAN BE FELT UNDER THE GAS PEDAL WHEN THE VEHICLE IS ABOUT TO SHIFT INTO 2ND GEAR, BUT ONLY IMMEDIATELY AFTER STARTING THE VEHICLE AND NEVER AGAIN WHEN SWITCHING BETWEEN 1ST AND 2ND GEAR UNTIL IT HAS BEEN TURNED OFF AND RESTARTED. THE NOISE IT MAKES SOUNDS LIKE A MARBLE ROLLING ON A WOODEN FLOOR FOR ABOUT 1-2 SECONDS AND THEN CLICK AND THEN THE GEAR SHIFTS. THE DEALER SAID THEY DIDN'T HEAR ANYTHING BUT I DO AS WELL AS OTHER PASSENGERS DO EVERY DAY. ADDITIONALLY, WHEN TURNING THE VEHICLE AT A SLOW RATE OF SPEED AND THEN ACCELERATING, THE ENGINE SLAMS INTO GEAR WHEN BETWEEN 10-15 MPH BUT ONLY AFTER A TURN AND AN ATTEMPT AT ACCELERATION. ALSO, MY ACADIA IS NOT A VEHICLE UNDER THE "FAULTY GAS GAUGE" RECALL HOWEVER ONCE MY VEHICLE IS BELOW 1/4 TANK THE NEEDLE ON THE GAS GAUGE WILL JUMP FROM 1/8 TANK TO 1/16, BACK UP TO 1/8 OF A TANK ALL WHILE DRIVING ON FLAT ROADWAYS. CONCURRENTLY, THE RANGE FOR THE FUEL ON THE DIGITAL SCREEN GOES FROM 95 TO 58 TO 72 ALL WHILE DRIVING WITH CRUISE CONTROL ON AT A CONSISTENT SPEED. LASTLY, THE VEHICLE HAS THE DENALI GRILL WHICH LEAVES MINIMAL AIRFLOW FROM THE ENGINE COMPARTMENT. UP TO THREE HOURS AFTER TURNING THE VEHICLE OFF (IN A COOL GARAGE) YOU CAN STILL FEEL THE HEAT COMING FROM THE ENGINE COMPARTMENT IF YOU PLACE YOUR HAND IN FRONT OF THE GRILL. COULD THIS BE A POSSIBLE FIRE HAZARD? ALL OF THESE ISSUES BEGAN WHEN
I PURCHASED A 2014 ACADIA THAT WAS PART OF NHTSA CAMPAIGN NUMBER: 14V266000. THE CAR WAS DELIVERED TO ME WITHOUT THE RECALL BEING PERFORMED. THIS IS IN DIRECT VIOLATION OF THE STOP SALE NOTICE ON THE RECALL. THE DEALERSHIP NOW WANTS THE CAR BACK ASAP TO FIX THE RECALL, BUT THE ARE STILL IN DIRECT VIOLATION OF THE LAW. GM IS ARROGANT AND DENIES THAT THIS CAN HAPPEN IN THEIR SYSTEM. GM'S SYSTEM NEEDS TO BE FIXED AS WELL. I HAVE EMAILS AND VOICEMAILS THAT BACK UP THIS INFORMATION. *TR
WHEN ACCELERATING BETWEEN 10 AND 20 MILES PER HOUR, SOMETHING UNDERNEATH THE BODY OF THE CAR, MOVES IN A CIRCULAR MOTION AND CLUNKS UNDERNEATH THE GAS PEDAL. THIS MOVEMENT CAN BE FELT UNDER THE GAS PEDAL AND FLOOR AS WELL AS HEARD. THIS OCCURS 80-90 PERCENT OF THE TIME AFTER STARTING THE VEHICLE. THE VEHICLE ALSO SHIFTS HARD INTO GEAR AT ABOUT THIS MPH. THE DEALERSHIP HAS TESTED SEVERAL ACADIAS AND FOUND A GM BULLETIN ON THIS EVENT. THE GM BULLETIN INDICATES THIS IS A "NORMAL" CYCLING OF THE ABS BRAKE SYSTEM THAT OCCURS ON THE ACADIA AND CHEVY TRAVERSE MODELS. SO FAR GM HAS BEEN UNWILLING TO RESOLVE THIS ISSUE, YET BECAUSE IT IS A BRAKE ISSUE AND IS FELT UNDER THE GAS PEDAL, THE SAFETY OF THIS VEHICLE IS HIGHLY CONCERNING TO ME. I DRIVE A VARIETY OF VEHICLES FOR WORK AND DO NOT EXPERIENCE THIS ROTATION AND CLUNK WITH ANY OTHER VEHICLE. I AM CONCERNED ABOUT MY SAFETY. *JS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE DEALER DID NOT HAVE THE PART AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V266000 (SEAT BELTS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
I WAS RETURNING FROM A DOCTORS APPOINTMENT AND STOPPED TO PICK UP MY SON'S PRESCRIPTION. I TURNED TO CHECK ON MY SON, WHO JUST TURNED ONE ON SUNDAY, AND SAW HIS FACE WAS EXTREMELY RED. I WAS CONFUSED BECAUSE HE WAS SO WARM AND I HAD THE A/C ON BLAST. APPARENTLY THE BACK OF MY NEW DENALI ACADIA 2014 WAS NOW ONLY BLOWING WARM AIR. I SHUT OFF THE REAR AIR ROLLED DOWN THE WINDOWS AND FULLY BLASTED ONLY THE FRONT A/C UNIT. I LIVED ONLY 3 MINUTES AWAY SO I RACED HOME AND GOT HIM OUT OF THE VEHICLE. AFTER A FEW MINUTES HE WOKE UP AND STARTED TO APPEAR HIS NORMAL SELF. I WENT BACK OUT TO THE VEHICLE AND RETESTED THE REAR AIR NOT WORKING. AFTER I CONFIRMED IT I CALLED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE. I HAVE BEEN LOOKING THIS ISSUE UP ON THE INTERNET AND IT APPEARS TO BE QUIT COMMON. WITHOUT MY MOTHERLY INSTINCTS AND FORMER TRAINING MY SON COULD HAVE POSSIBLY DIED FROM HEAT INJURIES IN MY BRAND NEW VEHICLE. I AM EXTREMELY DISAPPOINTED THAT THIS IS EVEN AN ISSUE I HAVE TO ALSO WORRY ABOUT. GMC NEEDS TO GET THIS ISSUE RESOLVES BEFORE SOMEONE DOES LOSE THEIR CHILD(REN) TO THIS HEAT ISSUE. HTTP://WWW.ACADIAFORUM.NET/INDEX.PHP?TOPIC=12405.0 HTTP://BOARDREADER.COM/FP/GMC_ACADIA_FORUM_ACADIAFORUM_N_9340259/PROBLEMS_RECALLS_TSBS_FAQS_LINKS_HOW_TOS_10202903.HTML. *TR
WAS GOING TO BACK OUT OF MY GARAGE WHEN I PUT THE SHIFTER INTO REVERSE. WHEN THE SHIFTER WAS IN REVERSE, IT SHIFTED OUT OF GEAR ON ITS OWN INTO DRIVE AND IT WENT FORWARD SLAMMING FRONT END OF THE VEHICLE INTO A REFRIGERATOR. CAUSING THE REFRIGERATOR TO BE COMPLETELY DESTROYED AND THE FRONT END OF THE HOOD TO BECOME CROOKED. THIS IS VERY DANGEROUS AND CONCERNING AS HAD THEIR BEEN SOMEONE IN FRONT OF THE VEHICLE IT WOULD HAVE MORE THAN LIKELY SERIOUSLY HURT THEM OR KILLED THEM. I HAVE ALSO HAD OTHER INCIDENTS WHEN DRIVING THE VEHICLE THAT IT WILL SHIFT FROM DRIVE TO LOW ON ITS OWN AND THIS HAPPENS FREQUENTLY AT LEAST 3 TIMES PER WEEK. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2014 GMC Acadia → · Every Acadia year → · How the figures are calculated →