2004 Glaval Star Cruiser

Routine

No owner complaints are on file for this vehicle. It has been recalled 1 time.

1 safety recall

Part 573 reports
Power Train › Axle Assembly09V058000
Filed Feb 18, 2009117 vehiclesGlaval Bus Division

Defect. GLAVAL BUS IS RECALLING 117 MY 2003-2006 CONCORDE AND MY 2003-2004 STAR CRUISER EQUIPPED WITH ARVINMERITOR OR AXLE ALLIANCE COMPANY 6,000 THROUGH 8,000 POUND FRONT AXLES UTILIZING A FOUR PIECE SPINDLE-NUT SET. INSTALLATION OF A FOUR-PIECE SPINDLE NUT SET WITH A THIN SPINDLE NUT MAY LEAD TO DAMAGE OF THE WHEEL END, INCLUDING INCORRECT END PLAY, DEGRADATION OF LUBRICATION, WEAR OF THE SPINDLE NUT AND BEARING JOURNAL, OIL CONTAMINATION WITH METAL SHAVINGS, AND PREMATURE BEARING FAILURE.

Risk. OUTER WHEEL BEARING FAILURE WILL CAUSE NOISE AND VIBRATION THAT WILL BE NOTICEABLE TO THE DRIVER AND THE ANTILOCK BRAKING SYSTEM (ABS) WARNING LIGHT WILL ILLUMINATE. CONTINUED OPERATION WITH THE ABS WARNING LIGHT ILLUMINATED MAY RESULT IN WHEEL SEPARATION AND A POSSIBLE VEHICLE CRASH.

Remedy. DAIMLER TRUCKS IS HANDLING THE REMEDY FOR THIS CAMPAIGN (PLEASE SEE 08V-137). GLAVAL BUS IS WORKING WITH DAIMLER TRUCKS THE EXISTING FOUR-PIECE SPINDLE SET WILL BE REPLACED WITH A MORE ROBUST NUT SET USING A THICKER, HARDER INNER NUT AND A NEW HUB CAP. THIS SERVICE WILL BE PERFORMED FOR YOU FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 24, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712 OR GLAVAL BUS AT 574-262-2212.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
2004 — this page0100Routine
20030100Routine

Compare every Star Cruiser year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 18, 2009. Source: NHTSA Office of Defects Investigation.