2002 Glaval Concorde

Routine

No owner complaints are on file for this vehicle. It has been recalled 3 times.

3 safety recalls

Part 573 reports

Interior Lighting09V421000

Filed Oct 28, 2009161 vehiclesGlaval Bus Division

Defect. GLAVAL BUS IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Risk. A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy. GLAVAL BUS WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON NOVEMBER 10, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GLAVAL BUS AT 1-574-262-2212.

Equipment Adaptive/Mobility04V458000

Filed Sep 17, 200495 vehiclesGlaval Bus Division

Defect. ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.

Risk. IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.

Remedy. DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR GLAVAL BUS AT 1-800-445-2825.

Exterior Lighting02V179000

Filed Jul 15, 2002233 vehiclesGlaval Bus Division

Defect. CERTAIN BUSES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES AND ASSOCIATED DEVICES." THE UNIVERSAL BUS CHANGED FROM A WRAP-AROUND STYLE REAR TAIL AND TURN LAMP TO A FLAT STOP/TAIL LAMP. THE WRAP-AROUND LIGHT HAD AN INTEGRAL SIDE MARKER. THE NEW FLAT LIGHTS DO NOT HAVE A SIDE MARKER. THE APOLLO AND CONCORDE MODELS STILL USE THE WRAP-AROUND LIGHT EXCEPT WHEN LED LIGHTS ARE ORDERED.

Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy. GLAVAL WILL PROVIDE TO OWNERS THE NECESSARY PARTS AND INSTALLATION INSTRUCTIONS TO INSTALL THE REAR SIDE MARKER LIGHTS. OWNER NOTIFICATION BEGAN JULY 8, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GLAVAL AT 1-800-445-2825.

Across model years

Worst on record: 2012

Year	Recalls	Assessment
2012	2	Routine
2011	2	Routine
2010	3	Routine
2009	4	Routine
2008	3	Routine
2007	3	Routine
2006	3	Routine
2005	4	Routine
2004	3	Routine
2003	4	Routine
2002 — this page	3	Routine
2001	2	Routine
2000	1	Routine
1999	1	Routine

Compare every Concorde year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 28, 2009. Source: NHTSA Office of Defects Investigation.