2012 Glaval Bus Universal

Routine

No owner complaints are on file for this vehicle. It has been recalled 3 times.

3 safety recalls

Part 573 reports
Structure › Emergency › Escape/Egress/Exit19V427000
Filed Jun 7, 201946 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2011-2017 Glaval Universal transit buses, models US50225, US50225C, US50226, US50226C, and US80227C. The buses are missing one egress window on the curbside and roadside of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk. In the event of an emergency necessitating escape from the vehicle, the lack of egress windows may trap occupants inside, increasing their risk of injury.

Remedy. Forest River will notify owners, and dealers will install one additional egress window on each the curbside and roadside of the vehicle, free of charge. The recall began on June 24, 2019. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1029.

Equipment Adaptive/Mobility18V640000
Filed Sep 18, 20181,525 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Risk. If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Remedy. Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

Equipment Adaptive/Mobility15V765000
Filed Nov 18, 2015813 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain model year 2006-2014 Glaval Universal, Primetime, Sport, Titan, and Titan II transit buses manufactured January 1, 2006, to September 26, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy. Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2016. Owners may contact Forest River customer service at 574-343-5184 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.

Across model years

Worst on record: 2024
YearComplaintsRecallsFiresDeathsAssessment
20240300Routine
20230200Routine
20220200Routine
20210200Routine
20200100Routine
20190300Routine
20180500Routine
20170500Routine
20160400Routine
20150400Routine
20140500Routine
20130300Routine
2012 — this page0300Routine
20110200Routine
20100100Routine
20090100Routine
20080100Routine
20070100Routine
20060100Routine

Compare every Universal year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 7, 2019. Source: NHTSA Office of Defects Investigation.