2022 Genuine Scooter Urbano 50i

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System1
000

What owners reported

Newest filings
Fuel/Propulsion System
Filed May 3, 2023IL

This safety issue and product failure is similar (possibly identical) to NHTSA Recall No. 22V-862, Genuine Scooter Co. 2022 Model Year Buddy Kick 125 model. "During operation, loss of motor power to the scooter can occur without warning. This could result in a loss of motive power, which can increase the risk of an accident." April, 2022: While operating the vehicle on dry, flat, paved roads between 20-45mph, with air temperatures between 40-65 degrees Fahrenheit, the engine light will illuminate (and stay on) without warning, and the vehicle accelerator fails to maintain speed or increase speed. Vehicle must come to a complete stop. Once at a complete stop, the engine light turns off and the vehicle can resume operation, until, once again, the engine light illuminates (and stay on) without warning, and the vehicle accelerator fails to maintain speed or increase speed. This happened on 3 separate rides, each ride was less than 8 miles. On last of the 3 rides, vehicle completely powered off during operation. This occurred several times between July-September, 2022 as well (mileage was 0-1,200). I was informed at the time that it could happen due to not using the vehicle every week. Genuine Scooter Co.'s partner business, Scooterworks Chicago (aka 'dealer'), 1st recommended to check the 2 15amp fuses in the battery compartment. The fuses were secure. The 2nd recommendation based on experiences with other 2022 Model Year Urbano 200 model scooters, was that the fuel system, speci

1 of 1 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.