2020 Frazer Ram 5500 Chassis

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Service Brakes	1		0	0	0

1 safety recall

Part 573 reports

Service Brakes20V313000

Filed May 28, 202076 vehiclesFrazer

Defect. Frazer is recalling certain 2019-2020 emergency vehicles built on RAM 4500 and 5500 chassis, equipped with certain Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Risk. A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Remedy. Frazer will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. This recall is expected to begin June 1, 2020. Owners may contact Frazer customer service at 1-888-372-9371.

What owners reported

Newest filings

Service Brakes

Filed Apr 11, 2026AL

They replaced a module. The night I picked up my vehicle from the Dodge dealership in Bessemer, Alabama, after the Door Control Module was replaced, the ABS and traction control lights activated. I called the shop the next morning, and they instructed me to continue driving they should go off. The lights went off briefly, but soon returned, prompting me to contact Fiat Chrysler corporate. When corporate directed me back to the dealership, the shop stated they could not see the vehicle for a significant period. I attempted to take the truck to other repair facilities, but they refused to work on it, stating they would not touch another shop's unresolved electrical issues. Operating a commercial vehicle while the transmission and braking systems receive invalid signals—especially after being told to keep driving and being unable to find a shop willing to fix the dealership's error—presents a severe safety risk. The truck is sending "invalid data" to the transmission, confirming a network communication failure that began exactly when the door module was installed. This conflict causes shorts in the ABS pumps and modules. Other Dodge dealerships will not touch the unresolved electrical problems. I demand that Fiat Chrysler resolve these recurring electrical failures i am spending alot of money repairing something that start after they did work to it. Even after i reported it to them. They have several tickets created for this issue. There was a recall for this same issue on other

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2020

Year	Complaints	Recalls	Fires	Deaths	Assessment
2020 — this page	1	1	0	0	Routine
2019	0	1	0	0	Routine

Compare every Ram 5500 Chassis year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 28, 2020. Source: NHTSA Office of Defects Investigation.