2004 Four Winds Infinity

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 6 times.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body1
000
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper1
010
Service Brakes, Hydraulic1
000
Electrical System1
000

6 safety recalls

Part 573 reports
Equipment17V758000
Filed Nov 22, 2017110,400 vehiclesThor Motor Coach

Defect. Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Service Brakes, Hydraulic09V204000
Filed Jun 10, 2009684 vehiclesFour Winds International

Defect. FOUR WINDS IS RECALLING 684 MY 2002-2006 INFINITY, MY 2002-2007 WINDESPORT, MY 2004-2008 HURRICANE, MY 2006-2007 MEGALLAN AND MY 2008 FUN MOVER MOTOR HOMES EQUIPPED WITH AXLES THAT INCLUDE BOSCH ZOPS OR ZOHT PIN SLIDE HYDRAULIC DISC BRAKES. WHEN COMBINED WITH OCCASIONAL OR SEASONAL VEHICLE OPERATION MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION. THIS CAN RESULT IN ABNORMAL HEAT GENERATION AT THE WHEEL END CAUSING BRAKE DRAG. THE DRIVER WOULD NORMALLY HAVE WARNING OF THE BRAKE DRAG IF UNDETECTED BY THE DRIVER.

Risk. THE DRIVER WOULD NORMALLY DETECT THE BRAKE DRAG BUT IF UNDETECTED THE TEMPERATURE INCREASE AT THE WHEEL END CAN EVENTUALLY LEAD TO SOFT PEDAL CONDITIONS DUE TO BRAKE FLUID BOIL, AND POSSIBLE EXTENDED STOPPING DISTANCE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE NECESSARY COMPONENTS FREE OF CHARGE. WORKHORSE IS HANDLING THE REMEDY FOR THIS CAMPAIGN PLEASE SEE 09V-110. WORKHORSE WILL CONDUCT THE OWNER AND DEALER NOTIFICATION. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731.

Engine and Engine Cooling06V351000
Filed Sep 13, 2006692 vehiclesFour Winds International

Defect. ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GM 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.

Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.

Remedy. CHEVROLET AND WORKHORSE ARE HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225 AND 06V289). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, WORKHORSE AT 877-294-6773 OR THOR INDUSTRIES AT 937-596-6849.

Electrical System06V093000
Filed Mar 30, 2006461 vehiclesFour Winds International

Defect. CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 101 "CONTROLS AND DISPLAYS" AND 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.

Risk. AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.

Remedy. WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN AND REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR FOUR WINDS AT 574-266-1111.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings04V249000
Filed May 25, 2004416 vehiclesFour Winds International

Defect. ON CERTAIN MOTOR HOMES, THE FUEL LINES ON THE CHASSIS COULD CHAFE AGAINST THE STEEL FLOOR STRUCTURE, CAUSING THE FUEL LINE TO RUPTURE.

Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSPECT THE BRAIDED FUEL SUPPLY LINE TO DETERMINE IF THE FUEL LINE HAS BECOME EXCESSIVELY WORN OR CHAFFED. IF THERE IS NO VISIBLE DAMAGE TO THE FUEL LINE, THE DEALER WILL SECURE THE FUEL LINE TO THE MAIN WIRING LOOM. IF DAMAGE IS DISCOVERED, THE FUEL LINE WILL BE REPLACED AND PROPERLY ANCHORED. THE RECALL BEGAN JULY 16, 2004. OWNERS SHOULD CONTACT FOUR WINDS AT

Seats04V127000
Filed Mar 15, 2004959 vehiclesFour Winds International

Defect. ON CERTAIN CLASS A MOTORHOMES EQUIPPED WITH THREE-POINT SHOULDER HARNESS SEAT BELTS, THE SEAT PEDESTAL BRACE WAS IMPROPERLY INSTALLED OR COULD BE MISSING. ALSO, THE BRACE COULD HAVE BEEN INSTALLED WITHOUT UTILIZING FOUR TEC BOLTS TO HOLD THE BRACE IN PLACE.

Risk. THIS COULD RESULT IN THE SEAT BELT HARNESS MALFUNCTIONING IN THE EVENT OF A CRASH, WHICH COULD INCREASE THE RISK OF PERSONAL INJURY OR DEATH TO THE DRIVER OR PASSENGER SEAT OCCUPANTS.

Remedy. DEALERS WILL EITHER ADD A SEAT PEDESTAL BRACE IF BRACE IS NOT PRESENT OR INSTALL NECESSARY HARDWARE OR TEC BOLTS TO HOLD THE BRACE IN PLACE. THE RECALL BEGAN MARCH 31, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FOUR WINDS AT 574-266-1111.

What owners reported

Newest filings
Structure › Body
Filed Nov 16, 2017MO

THERE IS SOME KIND OF NOISE COMING OUT THE ENGINE WHEN I START THE CAR, ON THE TOP OF MY DASHBOARD THERE IS ANOTHER NOISE THAT I DON,T KNOW WHAT IS THAT EVERY TIME I START MY CAR ENGINE, ALSO THE SPEED OF THE CAR IS AN CONTROLLABLE, IS NOT SPEED UP ACCORDING TO THE WAY SUPPOSED TO. THAT HAPPENED IN ALL STREETS AND HIGHWAYS.

Service Brakes, Hydraulic › Foundation Components › Disc › CaliperFire
Filed Feb 25, 200816,598 milesPA

TL*THE CONTACT OWNS A 2004 FOUR WINDS INFINITY. WHILE APPROACHING A RED LIGHT AT APPROXIMATELY 25 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT EXTENDED STRAIGHT TO THE FLOOR. THE VEHICLE DID NOT STOP NORMALLY AND WAS SHUT OFF AND THEN RESTARTED. THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT. THE CONTACT DROVE THE VEHICLE TO HER CAMP SITE AND DISCOVERED THAT THE REAR PASSENGER SIDE WHEEL WAS HOT. SHE ALSO NOTICED A BURNING SMELL COMING FROM THE WHEEL. THE VEHICLE WAS TAKEN TO A MECHANIC AND THEY REPLACED THE BRAKE ROTORS AND CALIPERS. THERE IS AN OPEN AND CLOSED INVESTIGATION (PE07032) REGARDING THE FAILURE. ON DECEMBER 15, 2008 WHILE DRIVING ON THE HIGHWAY SHE WAS INFORMED THAT FRONT OF THE RV WAS BURNING. SHE PULLED OVER AND NOTICED THAT THE RIGHT AND LEFT FRONT ROTORS OVER HEATED. SHE ALLOWED THEM TO COOL DOWN AND PROCEEDED TO THE CAMP GROUND. SHE COULD FEEL THE VEHICLE PULLING TO THE RIGHT SIDE; HOWEVER, SHE WAS ABLE TO REACH HER DESTINATION WITH THE BRAKES OPERATING NORMALLY. SHE WILL TAKE THE RV TO THE DEALER ON DECEMBER 29, 2008. IN MARCH 2008 SHE HAD ALL OF THE BRAKE PADS REPLACED, ALL OF THE ROTORS AND CALIPERS WERE CLEANED AND ROTATED. THE RV WAS SERVICED THREE TIMES BEFORE LEAVING PENNSYLVANIA. SHE PAID $1,347.00 FOR MAINTENANCE AND REPAIRS TO AVOID FUTURE FAILURES. THE DEALERS ARE NOT PROPERLY CORRECTING THE ABS FAILURE TO AVOID IT FROM RECURRING. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 16,598. UPDATED 04/21/08 *BF

Service Brakes, Hydraulic
Filed Sep 5, 200710,000 milesPA

TL*THE CONTACT OWNS A 2004 FOUR WINDS INFINITY. WHILE DRIVING 5-10 MPH, THE CONTACT NOTICED A BURNING SMELL WHEN HE DEPRESSED THE BRAKE PEDAL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE AROMA. THERE IS A DEFECT INVESTIGATION FOR THE SERVICE BRAKES (NHTSA ACTION NUMBER PE07032). THE ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 14,500. UPDATED 09/25/07 *TR

Electrical System
Filed Oct 7, 200625,775 milesCT

LOST ALL ELECTRICAL POWER TO MOTOR HOME. THEREFORE ENGINE STALLED AND HAD NO POWER BRAKES OR STEERING. WAS ONLY GOING ABOUT 5 MILES PER HOUR BUT, HAD A DIFFICULT TIME STOPPING THE MOTOR HOME WITH BOTH THE FOOT BRAKE AND PARKING BRAKE BEING APPLIED. *JB

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2004
YearComplaintsRecallsFiresDeathsAssessment
20061300Routine
20050500Routine
2004 — this page4610Routine
20031600Routine
20024300Routine
20010400Routine
20000300Routine
19990100Routine

Compare every Infinity year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.