Owners filed 1 complaints about this vehicle with federal regulators, most often about the vehicle speed control. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Vehicle Speed Control
1
0
0
0
2 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module16V267000
Filed May 3, 201677 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain model year 2007-2014 Solera, and Coachmen Prism vehicles, built on Mercedes-Benz and Freightliner Sprinter chassis. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Forest River will notify owners, and either Mercedes-Benz or Freightliner dealers will replace the driver frontal air bag inflator, free of charge. Parts are not currently available. Interim notices were sent on June 23, 2016. A second notice will be sent when remedy parts are available. Owners may contact Forest River customer service at 1-877-496-3691 or may call the Sprinter/Takata hotline at 1-877-496-3691. Forest River's number for this recall is 51-04262016-0182.
Equipment › Recreational Vehicle/Trailer15V798000
Filed Nov 25, 20159,687 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.
What owners reported
Newest filings
Vehicle Speed Control
Filed Jul 5, 2021NY
Completed emission modification work at dealer (OM624 Sprinter EMC#2). picked up car on June 18,2021. Took the car on a trip from Buffalo to Boston on June 21, when appx. 200 miles into the trip the Check engine, ESR, ABS and Skid warning lights came on. Lost cruise control. Pulled over and called the dealer. Was told that it looked like a wheel speed sensor problem. This is my third incident of speed sensor problems (two front and one rear). I understand there is a recall on the rear sensors only. I suggest that recall be expanded to ALL sensors. Also said recall is now over three month old and Mercedes still contends that there are no parts available and they have no ideas as to when they expect to start complying with the recall.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 3, 2016. Source: NHTSA Office of Defects Investigation.