Owners filed 3 complaints about this vehicle with federal regulators, most often about the structure › frame and members. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Frame and Members | 1 | 0 | 0 | 0 | |
| Structure › Body | 1 | 0 | 0 | 0 | |
| Equipment Adaptive/Mobility | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A 2013 FOREST RIVER SILVERBACK (NA). THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, IT WAS NOTICED THAT THE CAMPER FRAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
THE CURRENT STEPS THAT ARE BEING USED ARE FASTENED TOGETHER WITH ALUMINUM POP RIVETS. THESE RIVETS WILL NOT SUPPORT A PERSONS NORMAL WEIGHT FOR A PERIOD OF TIME. THEM SHEAR OFF AND THE STEP FALL ALONG WITH PERSON THAT IS ON IT. THIS IS A STEP SAFETY HAZARD. I CALLED THE COMPANY DEMCO THAT MAKES THE STEPS AND THEY DO HAVE A RETRO KIT BUT IS ONLY REPAIRED WHEN YOU CALL. MOST CAMPERS DO NOT KNOW TO CALL.
TL* THE CONTACT OWNS A 2014 FOREST RIVER SILVERBACK FIFTH WHEEL TRAILER (NA). WHILE THE TRAILER WAS PARKED, THE CONTACT NOTICED THAT THE FRONT END OF THE FRAME WAS TWISTED FROM SIDE TO SIDE. THE FAILURE DAMAGED THE FRONT AXLE AND INTERNAL STRUCTURE. THE DEALER RECOMMENDED THAT THE TRAILER BE REPLACED DUE TO EXTENSIVE DAMAGES. THE VEHICLE WAS NOT REPLACED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT APPLICABLE.
3 of 3 complaints, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.