Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 8 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
8 safety recalls
Part 573 reports
Structure › Body › Hatchback/Liftgate › Hinge and Attachments24V313000
Filed May 3, 202454 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2011, 2016-2019, 2021-2024 Rockport Work Trucks. The rear liftgate may have been installed without a U-bolt on the driver and passenger side, which can allow the liftgate to fall to the ground when loaded.
Risk. A liftgate that falls unexpectedly increases the risk of injury.
Remedy. Dealers will inspect and replace the U-bolts, as necessary, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Forest River Customer Service at 1-574-522-7599. Forest River's number for this recall is 65-1700.
Electrical System › 12v/24v/48v Battery20V688000
Filed Nov 6, 202094 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2019-2020 Rockport work trucks. The battery box installed on these vehicles may be inadequately welded, and could detach.
Risk. If the battery box detaches, it can increase the risk of a crash.
Remedy. Forest River will notify owners, and dealers will inspect the battery box for proper welding, and if necessary install rivets to secure the battery box, free of charge. The recall began December 8, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-1252.
Structure › Body › Roof and Pillars20V029000
Filed Jan 20, 20204,105 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2014-2019 Rockport Work Truck vehicles. The roof and front cap may have been improperly fastened together, potentially allowing the roof to detach from the front cap and vehicle.
Risk. If the roof detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
Remedy. Forest River will notify owners, and dealers will inspect the vehicles and properly secure the roofs, as necessary, free of charge. The recall began February 3, 2020. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 51-1123.
Equipment19V604000
Filed Aug 16, 201951 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2019 Rockport box vans and service bodies, equipped with Uline Bulk Storage racks. Due to improper welding, the bulk storage beams may fail when loaded.
Risk. If the beams fail, components may fall off and strike occupants, increasing risk the risk of an injury.
Remedy. Forest River will notify owners, and dealers will install replacement beams that were correctly welded, free of charge. The recall is expected to begin August 29, 2019. Owners may contact Forest River customer service at 1-574-522-7599 or Uline customer service at 1-800-295-5510 or email at [email protected]. Forest River's number for this recall is 29-1074.
Service Brakes19V505000
Filed Jul 1, 201963 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2019 Rockport work trucks equipped with an optional trailer brake controller. The brake controller may have been wired improperly, which may prevent the brake controller from activating the trailer brakes when the vehicle's brakes are applied.
Risk. Without the trailer brakes assisting, stopping distances may be lengthened, increasing the risk of a crash.
Remedy. Forest River will notify owners, and dealers will replace the brake controller, free of charge. The recall began July 23, 2019. Owners may contact Forest River customer service at 1-574-327-2392. Forest River's number for this recall is 65-1046.
Electrical System › Wiring › Fuses and Circuit Breakers19V258000
Filed Mar 29, 2019146 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2017-2019 Rockport work trucks. The inline fuse that protects the cargo and compartment lights circuit may not have been installed during production.
Risk. Without inline fuse protection, excess current cause the wiring to melt, increasing the risk of a fire.
Remedy. Forest River has notified owners, and dealers will install an inline fuse, free of charge. The recall began April 8, 2019. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 29-0987.
Visibility › Rearview Mirrors/Devices19V202000
Filed Mar 14, 20193,051 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2018-2019 Orion Class C, Freelander Class C, and Leprechaun Class C motorhomes, Rockport work trucks, and Berkshire Ultra Coach, and StarCraft shuttle buses, equipped with ASA Electronics back up mirror-monitors, model number VOM74MM. The affected displays may revert back to the factory default settings, causing the camera image to be reversed.
Risk. If the monitor displays the image in reverse, the driver may unintentionally turn the opposite direction, increasing the risk of crash.
Remedy. Forest River has notified owners, and dealers will install a harness/relay/capacitor module, free of charge. The recall began April 8, 2019. Orion, Freelander, and Leprechaun owners may contact Forest River customer service at 1-574-825-8602. Rockport owners should call 1-574-522-7599 and Berkshire, and Starcraft owners should call 1-574-642-3112. ASA Customer service can be reached at 1-800-384-4400. Forest River's number for this recall is 51-0980.
Defect. Forest River, Inc (Forest River) is recalling certain 2019 Rockport vehicles. The Federal Placard may indicate an incorrect Gross Axle Weight Rating (GAWR), which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. An overloaded vehicle may cause operator to lose control of vehicle, increasing the risk of a crash.
Remedy. Forest River has notified owners, and dealers will replace the Federal Placard with a new corrected Placard, free of charge. The recall began January 18, 2018. Owners may contact Forest River customer service at 1-574-522-7599. Forest River's number for this recall is 51-0919.
What owners reported
Newest filings
Suspension
Filed Aug 8, 2021SC
Dexter Torsion axle has experienced a sudden failure on one side. Trailer tire/rim has too much negative camber and is almost touching the inner fender. The space between tire and fender on the affected side is 1/2 as much as on the unaffected side of the travel trailer. The travel trailer has NEVER been overloaded and has NEVER hit anything to cause this problem. I do NOT feel safe towing this travel trailer anywhere, including to the dealer. Images of tag on axle and travel trailer ID tag are attached. THANK you for your time. Take care.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 3, 2024. Source: NHTSA Office of Defects Investigation.