Case Summary A [XXX] purchased a new Forest River camper in 2024, which suffered 20+ defects within the first year, including a critical structural failure (sagging rear, misaligned door, compromised fridge foundation). Despite a signed settlement agreement (March 2025) where Forest River promised repairs, warranty extension, and $5,000 compensation, they: 1.Failed to fix the defects - returned the camper with the same issues + new damage. 2.Voided the $5,000 check - after we protested their insufficient fix/resolution. 3.Stonewalled – dismissed our input regarding the issue and its cause, avoided resolution and escalation requests, etc. Key Facts & Evidence •Documented Defects oStructural/safety hazard: Sagging rear, growing door gaps, crumbling fridge foundation (photos show daylight through gaps). Additional safety defects: Jack failures, unsecured cabinets. oFunctional: Furnace, water heater, electrical failures. •Forest River’s Bad Faith oBotched Repairs: Admitted floor repair failed (email from Jerald Summey, Apr 29). Omitted structural resolution service forms. Retaliation: Voided $5,000 check after client demanded accountability. Dismissal of Evidence: Ignored dealer photos/measurements proving defects. Forest River’s Bad Faith & Deceptive Practices •Forest River repeatedly dismissed, manipulated, and retaliated against me to avoid accountability: oDeliberate Ignorance of Evidence oBait-and-Switch Tactics oGaslighting & Blame-Shifting oStonewalling Escalation INF
2023 Forest River Hardside
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure › body. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Body | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsStructure › Body
Filed May 2, 2025MA
1 of 1 complaints, reproduced as filed.
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.