2013 Forest River Cross Country

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.

What fails

Component	Reports		Crashes	Fires	Injuries
Unknown or Other	1		0	0	0

2 safety recalls

Part 573 reports

Equipment › Recreational Vehicle/Trailer15V798000

Filed Nov 25, 20159,687 vehiclesForest River, Inc.

Defect. Forest River, Inc. (Forest River) is recalling certain 2014 FR3, 2009 Forest River Encore, Sportscoach Elite, and Aurora, 2008-2009 Cruise Master, 2012-2015 Aviator, 2007-2014 Georgetown, 2007-2009 Legend, 2008-2012 Ridgeview, 2008-2014 Cross Country, 2010-2014 Coachmen Encounter, 2009-2014 Pathfinder, Solera, Mirada, Prism, and Pursuit motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.

Risk. Unstable entry and exit steps increase the risk of injury.

Remedy. Forest River will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. Forest River issued an interim notification to owners on January 7, 2016. The recall began on March 3, 2016. Owners may contact Forest River customer service number at 1-574-389-4600. Forest River's number for this recall is 51-11102015-0109. Or owners can contact Lippert Components at 1-574-537-8900.

Equipment › Recreational Vehicle/Trailer14V449000

Filed Jul 23, 20141,041 vehiclesForest River, Inc.

Defect. Forest River Inc. (Forest River) is recalling certain model year 2013-2014 Georgetown, Sunseeker, Forester, Cross Country, Pathfinder, Cardinal, Blue Ridge, Cedar Creek, and Brookstone recreational vehicles manufactured March 11, 2013, through April 26, 2013 and equipped with certain Frigidaire Convection Microwave models CFMV152CLB and CFMV154CLS. The microwave may start on it's own and begin heating when unattended.

Risk. If the microwave starts on its own and there are contents inside, a fire could result.

Remedy. Forest River will notify owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in February 2015. Owners may contact Forest River customer service at 1-800-353-7383.

What owners reported

Newest filings

Unknown or Other

Filed Mar 29, 201616,200 milesNJ

RECALL NHTSA 15V798, MY STEPS SUSTAINED A COMPLETE FAILURE. THE MAIN SHOULDER BOLD BROKE SENDING THE STEPS IN A FREE FALL. THE COACH WAS PARKED IN MY DRIVEWAY AT THE TIME. SENT PICTURES AND BUILD SHEET TO LIPPERT, THEY INSIST I TAKE IT TO A SERVICE CENTER. NO-ONE CAN TAKE THE COACH FOR SEVERAL WEEKS. LIPPERT STATED THEY WILL THEN ORDER THE PARTS TO FIX THE STEPS. THEY OFFERED A $200 CREDIT TO NEW STEPS BUT I HAVE TO TAKE IT TO A DEALER FOR THE NEW STEPS.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2014	0	2	Routine
2013 — this page	1	2	Routine
2012	0	1	Routine
2011	0	1	Routine
2010	0	1	Routine
2009	0	1	Routine
2008	0	1	Routine

Compare every Cross Country year →

Other Forest River models

All Forest River models →

Cherokee 160 Georgetown 132 Rockwood 119 Wildwood 111 Salem 98 Flagstaff 68 Cardinal 61 Wildcat 54 R-Pod 54 Shasta 51

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 25, 2015. Source: NHTSA Office of Defects Investigation.