Owners filed 3 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
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3 safety recalls
Part 573 reports
Equipment17V756000
Filed Nov 22, 2017365,885 vehiclesForest River, Inc.
Defect. Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Forest River will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on December 27, 2017. Owners may contact Forest River customer service at 1-800-348-7440, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Forest River's number for this recall is 51-0544.
Vehicle Speed Control › Cruise Control13V005000
Filed Jan 7, 2013451 vehiclesForest River, Inc.
Defect. Forest River is recalling certain model year 2010-2012 Berkshire and Charleston diesel motorhomes. The chassis are equipped with connectors for diode jumpers that may come loose, resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.
Risk. Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Remedy. Daimler Truck North America (DTNA) is performing this recall on behalf of Forest River. DTNA will notify owners, and dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall began in January 2013. Owners should contact Daimler Trucks Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address [email protected], or the Customer Assistance Center at (800) FTL-HELP after normal business hours.
Engine and Engine Cooling11V531000
Filed Nov 3, 201166 vehiclesForest River, Inc.
Defect. FOREST RIVER IS RECALLING CERTAIN MODEL YEAR 2011 BERKSHIRE MODELS 360FWS, 390BH, 390RB AND 390QS RECREATIONAL VEHICLES MANUFACTURED FROM SEPTEMBER 1, 2010, THROUGH FEBRUARY 28, 2011, EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.
Risk. IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy. FOREST RIVER IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000.
What owners reported
Newest filings
Electrical System
Filed Jul 16, 20129,987 milesNY
IOTA TRANSFER SWITCH ITS-50R OVERHEATED AND NEARLY CAUGHT FIRE, SEEMS TO HAVE DAMAGED THE REFRIGERATOR(IT NO LONGER WORKS AND OVERHEATED) AT LEAST ONE OF MY ROOF AIR CONDITIONER UNITS, POSSIBLY BOTH. THIS UNIT HAS ALREADY BEEN RECALLED BY NAVISTAR WHO INSTALLED IT ON HOLIDAY RAMBLER UNITS AND AT LEAST ONE OTHER COACH, NHTSA #12V060000. AS FAR AS I CAN TELL FOREST RIVER HAS NOT RECALLED THE UNITS(USING YOUR WEB SITE) I EXPLAINED THIS TO MY DEALER AND HE SAID THEY WOULD LOOK AT IT WHEN THEY GET AN OPENING, WHICH IS AUG. 6TH. THIS A SAFETY ISSUE AS THE INIT CLEARLY GOT VERY WARM, BEFORE IT FAILED, WIRES BURNT, ETC. *TR
Electrical System
Filed May 14, 20124,302 milesTX
ON MAY 13, 2012, THE OUTSIDE HIGH TEMPERATURE AT OUR LOCATION WAS 82 DEG F. WE HAD BOTH AIR CONDITIONER UNITS SET ON 71 INSIDE THE COACH. WE WERE ALSO WASHING A LOAD OF LAUNDRY. THE COACH WAS CONNECTED TO SHORE POWER WITH THE MANUFACTURER-SUPPLIED CORD. THE WASHING MACHINE STOPPED MID-OPERATION AND A BURNING ELECTRICAL SMELL WAS OBSERVED INSIDE THE COACH. UPON INSPECTION, NO BREAKERS OR FUSES WERE TRIPPED OR BURNED. AFTER CHECKING ALL ELECTRICAL OUTLETS IN THE COACH, WE DETERMINED THAT THE MICROWAVE AND REAR AIR CONDITIONER UNIT WERE BOTH NOT OPERATIONAL. THE WALL PLUGS THAT ARE ON THE SAME CIRCUIT AS THE WASHER/DRYER WERE ALSO NOT OPERATIONAL. WE DISCOVERED THAT THE SMELL WAS COMING FROM THE AUTOMATIC TRANSFER SWITCH IN ONE OF THE CARGO BAYS ON THE OUTSIDE OF THE COACH. AFTER REMOVING THE COVER TO CHECK FOR DAMAGE, BURN MARKS ARE EVIDENT ON THE ELECTRICAL CONNECTION POINTS AND ONE CAN EASILY SEE THAT WIRES HAVE MELTED/FUSED TOGETHER. THERE IS ALSO A BURN/SCORCH MARK ON THE INSIDE OF THE COVER PLATE. THE PART IN QUESTION IS THE IOTA ITS-50R. (MANUAL AVAILABLE HERE: HTTP://WWW.IOTAENGINEERING.COM/PPLIB/50RMAN.PDF ) THIS IS THE EXACT SAME PART INCLUDED IN THE NHTSA CAMPAIGN ID NUMBER 11V577000 WITH THE EXACT SAME SYMPTOMS BUT NO RECALL HAS BEEN ISSUED BY FOREST RIVER. THIS COULD HAVE VERY EASILY CAUSED A FIRE AND OR/EXPLOSION. *JS
Visibility
Filed Apr 4, 20113,100 milesCA
TL*THE CONTACT OWNS A 2011 FOREST RIVER BERKSHIRE DIESEL RV. THE CONTACT STATED THAT ALL OF THE WINDOWS HAD SCREENS BUT DID NOT HAVE LOCKS FOR THE SCREENS. A YOUNGER PASSENGER IN THE VEHICLE WAS ABLE TO PUSH ON THE SCREEN WHILE THE CONTACT WAS DRIVING 20 MPH AND ALMOST FELL FROM THE VEHICLE. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER BUT WAS UNABLE TO LOCATE A TELEPHONE NUMBER FOR THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 3,100.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.