CONSUMER STATES THAT GEAR SHIFTER CAN BE MOVED TO ANY POSITION WITHOUT ENGAGING THE BRAKE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
1995 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1995 record →
THIS VEHICLE WAS PURCHASED AT AN AUCTION IN DETRIOT. THE PREVIOUS OWNER PURCHASED THE VEHICLE FROM BRIGHTON FORD MOTOR COMPANY. BEFORE WE PURCHASED THEIR VEHICLE, A ENGINE WAS INSTALLED BY THE PREVIOUS OWNER AND THE FLYWHEEL WAS REPLACED TWICE ALSO. AFTER WE PURCHASED THE VEHICLE IN JANUARY OF 2001, WE HAD IT IN FOR REPAIR FOR THE FLYWHEEL. AT THAT TIME IT WAS UNDER WARRANTY. IT WAS REPAIRED BY METRO FORD OF LANSING . AGAIN ON JAN 23, IT WAS SERVICE AGAIN FOR THE FLYWHEEL STILL UNDER WARRANTY. ON SEPT 11, 2001, THE VEHICLE WAS AGAIN SERVICE NOT UNDER WARRANTY THIS TIME COSTING US $1362 IN REPAIRS. THE LAST TWO TIMES THE FLYWHEEL WAS REPAIRED WAS ON AUG. & OCT. OF 2002. EVEN WHILE DRIVING THIS VEHICLE POSES A DANGER TO ME AND MY CHILDREN. IT SWITCHES GEARS WHILE I AM DRIVING AND SOUNDS LIKE THE ENGINE ITSELF IS COMING APART, ALL WHILE DRIVING. THE ENGINE LIGHT IS ON AND THE OVERDRIVE LIGHT IS FLASHING CONSTANT. I DO NOT KNOW HOW LONG THE VEHICLE IS GOING TO LAST, I CAN TELL IT IS DYING AGAIN. PLEASE PROVIDE ANY HELP AS SOON AS POSSIBLE. THANK YOU, [XXX]. DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CONSUMER TOOK THE VEHICLE TO THE REPAIR SHOP BECAUSE OF AN OVERWHELMING SMELL OF GASOLINE. IT WAS DISCOVERED THAT THERE WAS A FUEL TANK CRACK IN THE FORWARD STRAP AREA. THE MANGER PULLED UP A RECALL WHICH CLEARLY STATES THIS IS THE EXACT PROBLEM WITH THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE LOCAL FORD DEALER, DISCUSSED THE PROBLEM AND ALSO TOLD THEM OF THE RECALL WHICH CONSUMER NEVER RECEIVED. THE SERVICE MANAGER CHECKED THE RECALL AND COMPARED THE VIN. CONSUMERS VEHICLE IS NOT INCLUDED DUE TO VIN. THE RECALL NUMBER IS 99V309 *JG *SCC
CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER NEXT DAY. THEY SAID IT WAS A FAILED HEAD GASKET. I WENT ON INTERNET AND DISCOVERED THERE HAD BEEN TWO GENERAL RECALL PROGRAMS FOR THIS PROBLEM ONE IN MAY 1998 AND ONE IN FEB. 2000. I RECEIVED NO NOTIFICATION OF THESE BUT FORD SAID IT WOULD NOT HAVE MADE ANY DIFFERENCE BACAUSE THEY WERE NOT REQUIRED TO FIX IT UNLESS IT HAD FAILED. I BOUGHT THE CAR NEW IN 1995. THE PROBLEM OCCURRED AT 60,000 MILES AND THREE MONTHS PAST SEVEN YEARS. FORD SAID NTSB HAD REQUIRED THE WARRANTY PERIOD TO BE EXTENDED TWO TIMES AND IF THEY RECEIVED INFORMATION THAT IT WAS A CONTINUALLY RECURRING PROBLEM, THE PERIOD MIGHT BE EXTENDED AGAIN. I BELIEVE FORD SHOULD BE ACCOUNTABLE TO FIX THIS PROBLEM FREE OF CHARGE SINCE I AM THE ORIGINAL OWNER OF THE CAR AND THE PROBLEM HAPPENED AT ONLY 60,000 MILES, REGARDLESS OF THE TIME PERIOD OWNED. THEY HAVE OBVIOUSLY BEEN AWARE OF THE PROBLEM SINCE AT LEAST 1998 AND SHOULD BE LIABLE FOR FIXING IT FOR ALL ORIGINAL OWNERS, REGARDLESS OF MILEAGE AND TIME OWNED. IT IS UNFAIR TO ALLOW A LIMITATION ON THIS PROBLEM FOR ORIGINAL OWNERS. I ASK THAT NTSB REQUIRE FORD TO EXTEND THE TIME PERIOD INDEFINITELY ON THIS PROBLEM FOR ALL ORIGINAL OWNERS. DT
MY 1995 WINDSTAR HAS EXPERIENCED THE INFAMOUS HEAD FAILURE GASKET AT A YOUNG LIFE OF 7 YEARS AND 1 MONTH AND LESS THAT 80,000 MILES. MY LOCAL FORD DEALERSHIP ( BOWEN SCARFF-KENT WA) RECOMMENDED ENGINE REPLACEMENT BASED ON THEIR VAST EXPERIENCE WITH THIS FAILURE. FORD AS EXTENDED THE WARRANY TWICE FOR THIS FAILURE, BUT IN MY CASE I WAS ONE MONTH OUTSIDE THE 7 YEAR WINDOW. I HAVE CALL VARIOUS FORD AGENCIES AND WRITTEN MULTIPLE LETTERS AND HAVE GOTTEN NO SATISFACTION FOR MY REQUEST THAT FORD PAYS THE BILL. APPRECIATE ANY HELP YOU CAN MAKE IN BEHALF. THANK YOU- BILL BENSHOOF DT
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING THE HEAD GASKET BLEW CAUSING THE CONSUMER TO PULL OVER AND THE VEHICLE TO BE NON DRIVABLE. DEALER NOTIFIED. MR
IN MARCH OF 2000 I BROUGHT THIS VAN FROM J&R USED CARS IT JUST HAD A NEW ENGINE BLOCK PUT IN BY LATHAM FORD, I GOT THE VAN WITH 62566 MILES ON IT WITH THE NEW ENGINE INSTALLED. NOW AFTER ONLY 32957 MILES ON THIS ENGINE THE BLOCK GOES AGAIN JUST AFTER THE WARRANTY EXPIRES HOW FUNNY I REALLY THINK THESE ENGINES SHOULD LAST LONGER THEN THAT. SO NOW I AM STUCK WITH THIS BROKEN DOWN VAN JUST AFTER 30,000 MILES THATS NOT FAIR THESE ENGINES ARE NOT RIGHT PLEASE HELP ME ANYWAY YOU CAN THANK YOU. MR
VEHICLE SUFFERED SUDDEN ACCELERATION AT THE SPEED OF 50 MPH. THE ENGINE RACED AT 4000 RPM. AND THERE WAS GASOLINE COMING FROM THE TAILPIPE. DEALER NOTIFIED. * MR DEALER FOUND THAT THE THROTTLE WAS STUCK. HOWEVER CONSUMER DECLINED REPAIRS. HE FELT THAT AN IMPROPERLY INSTALLED MASS AIR FLOW CAUSED THE ENGINE TO RACE AT HIGH RPMS. *TT
CONSUMER STATES THAT AFTER FILLING UP THE TANK NOTICE FUEL DRIPPING ONTO THE GROUND. CONSUMER FEELS THIS IS VERY DANGEROUS. PLEASE PROVIDE ANY FURHTHER INFORMATION. MR
WHILE DRIVING AND WITHOUT WARNING THE STABILIZER BAR SNAPPED CAUSING THE CONSUMER TO LOOSE STEERING CONTROL AND WAS FORCED TO PULL OVER. DEALER NOTIFIED. *MR THE REAR SHOCKS WERE REPLACED. *JB *SCC
ENGINE LIGHT CAME ON TODAY AFTER WE HAD THE ENGINE REPLACED ON 09/21/01. WE ALSO SMELLED FUMES AROUND THE CAR AND INSIDE THE CAR. WE HAVE HAD PROBLEMS AFTER PROBLEMS WITH THIS WINDSTAR AND WOULD APPRECIATE SOMETHING BEING DONE ABOUT IT. WE ARE VERY DISAPPOINTED IN FORD. WE HAVE BEEN WITH THEM FOR OVER 12 YEARS. PLEASE START AN INVESTIGATION INTO THIS MATTER. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768031 *TS
BRAKE LINE CORRODED THROUGH AND SPRAYED BRAKE FLUID ONTO CAT. CONVERTER CAUSING SMOKE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768021
CONSUMER STATES DEALERSHIP REFUSED TO DO RECALL ON TWO OCCASIONS ON THE HEAD GASKET, AND NOW THE HEAD GASKET IS GIVING PROBLEM, THEY DON'T WANT TO FIX IT,DUE TO IT BEING OUT OF RECALL WARRANTY. NLM SCC
CONSUMER RECEIVED TWO LETTERS CONCERNING THE HEAD GASKET PROBLEM. THE LETTER PERTAINED TO AN EXTENDED WARRANTY OF 7 YEARS OR 100,000 MILES. CONSUMER FEELS THIS SHOULD HAVE BEEN A RECALL BECAUSE THE PROBLEM PRESENTED ITSELF 48 DAYS AND 6,431 MILES BEYOND THE WARRANTY. THE ENGINE HEAD GASKET OVER HEATED AND FAILED. NOW, THE FORD MOTOR COMPANY REFUSES TO CORRECT THE PROBLEM. CONSUMER EXPECTS A FULL REFUND OF MONIES PAID FOR REPAIR. *JG
HEADLAMPS ARE MADE OF PLASTIC. THE PLASTIC HAS DETERIORATED OVER THE YEARS FROM CLEAR TO BROWN. MOISTURE ALSO BUILDS UP INSIDE THE LAMPS. VISIBILITY HAS BEEN DRASTICALLY REDUCE ESPECIALLY ON A RAINY NIGHT. FORD SHOULD HAVE TO REPLACE THE LAMPS ON THIS MODEL. MY OTHER CAR IS A 1993 MODEL AND THE HEADLAMPS ARE STILL CRYSTAL CLEAR AND I CAN SEE PERFECTLY AT NIGHT. TS
CONSUMER WAS AWARE OF THE HEAD GASKET DEFECT WITH THESE PARTICULAR VEHICLES. CONSUMER PROACTIVELY REQUESTED A HEAD GASKET SERVICE CHECK ON MARCH 24, 2000. AT THE TIME THERE WERE NO LEAKS DETECTED AND THEY WERE NOT ELIGIBLE FOR THE TRADE IN. ON SEP 7TH 2002, CONSUMER STARTED THE VEHICLE AND IT TURNED OVER WITHOUT STARTING. CONSUMER WAITED AND TRIED AGAIN. THIS TIME, COOLANT POURED OUT OF THE BOTTOM. THE HEAD GASKET HAD BLOWN. FORD INFORMED CONSUMER THAT BECAUSE IT WAS PAST THE 7 YEAR EXTENDED WARRANTY THEY WERE INELIGIBLE FOR THE TRADE IN. *JG
CONSUMER STATES THAT RECALL # 98 M 01 DESCRIBES THE SAME PROBLEM CONSUMER IS EXPERIENCING WITH VEHILCE, WHICH IS HEAD GASKET FAILURE. CONSUMER WAS INFORMED THAT THE HEAD GASKET MUST FAIL BEFORE ANYTHING COULD BE DONE, ONCE IT FAILED THE MANUFACTURER STATED THE HEAD GASKET WAS OUT OF WARRANTY.*MR *JB
FORD ISSUED A CUSTOMER SATISFACTION NOTIFICATION IN 2000 FOR POTENTIAL HEAD GASKET FAILURE. THEY EXTENDED THE WARRANTY ON THAT COMPONENT TO 7 YRS/100,000 MILES. OUR WINDSTAR IS NOW INOPERABLE DUE TO A FAILED HEAD GASKET AND WE ARE TOLD BY FORD THAT WE ARE NO LONGER COVERED. MR
THE CONSUMER STATED THAT THE ENGINE HEAD GASKET FAILED. AT THE TIME THE VEHICLE OVEHEATED AND FAILED. *SCC
HAD HEAD GASKET AND VALUE GASKET LEAKS IN 2000 AT ~63000 MILES - REPLACED. CAM SENSORY ALSO REPLACED AT THAT TIME. IN FOR SERVICE LAST MONTH - MULTIPLE SERVICES PERFORMED INCLUDING OXYGEN SENSOR, FUEL INJECTOR, PLUGS/WIRES. NOW ENGINE IS DEAD. NLM
WHILE DRIVING AT ANY SPEED UP HILL AND WITH NO WARNING TRANSMISSION WILL DECELERATE, EVEN WHEN FOOT IS ON ACCELERATOR. IT WILL BE HARD FORCONSUMER TO CONTROL VEHICLE. DEALER NOTIFIED. *AK
WHEN BRAKES WERE APPLIED THEY FAILED TO RESPOND DUE TO A HOLE IN BRAKE LINE WHICH LEAKED BRAKE FLUID. LINE WAS CORRODED FROM INSIDE OUT. *AK *YH
FRONT STRUTS HAD TO BE REPLACED. FRONT END ALIGNMENT PERFORMED. CASTER AND CAMBER RESET. THERE IS A SQUEALING NOISE FROM FRONT END WHEN TURNING, DEALER REPLACED OUTER TIE RODS AND RIGHT CONTROL ARM. *TT
I HAD FRONT BRAKE JOB DONE IN JAN 2002, NO DEFECTIVE LINES OR LEAKS REPORTED, IN THE FOLLOWING MONTH I TWICE HAD TO ADD A VERY SMALL AMOUNT OF BRAKE FLUID. WHILE DRIVING HOME FROM WORK ON JUNE 6 MY BRAKE LIGHT CAME ON WHEN I WAS ON INTERSTATE 4 NEAR MY EXIT. THE NEXT MORNING I STARTED TO BACK OUT OF MY DRIVEWAY TO TAKE MY VAN TO REPAIR SHOP AND BRAKE PEDAL WENT TO THE FLOOR. MY DRIVEWAY HAD A STREAM OF BRAKE FLUID RUNNING DOWN. I HAD AAA TOW MY VAN TO A REPAIR SHOP AND THEY HAD TO MAKE AND REPLACE BRAKE LINE TO RIGHT FRONT BRAKE HOSE. I BOUGHT THIS VAN IN SPRING HILL, FL IN MAY 1995 AND MOVE TO NEW YORK IN JUNE 1995. I MOVED BACK TO FLORIDA IN NOV 1999. I HAVE CONTACTED FORD AND TOLD MY VEHICLE IS NOT COVERED UNDER RECALL 02V101000. I HOPE THIS PROBLEM DOES NOT OCCUR TO OTHER MINIVAN OWNERS AND POTENTIALLY ALL FORD WINDSTARS MAY EXPERIENCE THIS TOTAL BRAKE FAILURE. NLM
WHILE DRIVING VEHCILE STARTED SHAKING. ENGINE CHECK LIGHT CAME ON.HAD VEHICLE SERVICED. HEAD GASKET HAD BLOWN. THIS WAS A COMMON PROBLEM. CONTACTED DEALER, NOT VERY HELPFUL.*AK
IT IS APPARENT THAT THE FORD 3.8 L IS EXPERIENCE HEAD GASKET FAILURES. ALTHOUGH I HAVE SPOKEN WITH FORD THEY REFUSE TO ACKNOWLEDGE A PROBLEM, THEY FURTHER ADVISED ME THAT I WAS OUT OF LUCK BECAUSE MY EXTENDED WARRANTY THAT THEY ISSUED AS A CUSTOMER SATSIFACTION PROGRAM HAD EXPIRED. IN FORD'S LETTER OF 1998 THEY DID ADVISE ME OF POSSIBLE HEAD GASKET FAILURE, I TO BRING TO A DEALER IF SOMETHING WAS NOTED TO HAPPEN, WHAT SHOULD HAVE BEEN DONE IS HAVE THE DEALERS CHECK THESE ENGINES AT THAT TIME, BECAUSE IT IS APPARENT THAT THE ONLY WAY WE AS THE CONSUMER WILL KNOW ABOUT THE PROBLEM IS WHEN THE ENGINE SEIZES. WHAT IS GOING TO TAKE FOR THIS MANUFAXTURE TO OWN TO A DEFECTIVE PRODUCT, HIGHWAY DEATHS?*AK
WHILE DRIVING AND WITH NO WARNING HEAD GASKET BLEWOUT, CAUSING VEHICLE TO STALL. CONSUMER WAS FORCED TO PULL OVER. DEALER NOTIFIED. *AK
#4 HEAD GASKET FAILED. FORD IS AWARE OF THE DEFECT THAT CAUSES THE FAILURE BUT REFUSES TO PAY FOR THE ENGINE REPLACMENT NECESSARY DUE TO THE FAILURE. THE WARRANTY PERIOD EXPIRED 9 MONTHS AGO BUT THE VAN ONLY HAS 65K MILES.*AK
DEALER, JACKSON'S FORD IN JACKSON, FL; PHONE# 517/787-9500 REFUSED TO HONOR RECALL#02 V101000 CONCERNING THE BRAKE LINE. THE MANUFACTURER WAS NOT NOTIFIED AT THIS TIME. *AK THE CONSUMER STATES THAT THE VEHICLE HAS NOT BEEN SERVICED BY THE DEALERSHIP PROPERLY. THE DEALER REFUSED TO COMPLETE. *SCC
CONSUMER IS FURIOUS WITH FORD FOR SENDING OUT RECALL NOTICES THAT DO NOT INTEND TO HONOR OR EXCLUDE CERTAIN REGIONS OF THE COUNTRY.(WHICH WAS SENT IN 2000)THE RECALL STATED THAT FORD WINDSTARS 95 VEHICLES MAY CRACK AS A RESULT OF EXTENDED OPERATION OF THE VEHICLE IN VERY HIGH AMBIENT TEMPETURES.(VEHICLE HAS A LEAKY FUEL TANK, AND IN THE PRESENCE OF AN IGNITION SOURCE COULD POTENTIALLY CAUSE A FIRE)CONSUMER SAID, APPROXIMATELY 2 YEARS LATER THE FUEL TANK HAS BEGUN TO LEAK. AND THE TEMPERATURES ON THE EAST COAST HAVE BEEN EXTREMELY HIGH (ESPECIALLY THIS SUMMER). *SCC
THE CAR WAS PARKED IN MY DRIVEWAY. I STARTED THE CAR AND STEPPED ON THE BRAKE PEDAL. THE PEDAL WENT TO THE FLOOR. I GOT OUT OF THE CAR AND LOOKED AROUND THE WHEELS. I SAW OIL LEAKING OUT AROUND THE RIGHT REAR WHEEL AND ON THE SPARE TIRE.*AK
PER FORD - THIS KNOWN DEFECT IS CAMPAIGN 00M09-THE WARRANTY HAD TO BE EXTENDED TWICE, HOWEVER SINCE MY DEFECT DID NOT OCCUR PRIOR TO 2/28/2002-END OF 2ND EXTENSION OF WARRANTY, THEY WILL NOT REPLACE DEFECTED PART. I NOW HAVE TO PAY $1267 TO HAVE DONE. I HAVE OWNED CAR LESS THAN ONE YEAR. *AK
WHILE DRIVING AT NORMAL SPEED VEHICLE STARTED TO RUN A LITTLE ROUGH. ENGINE LIGHT ILLUMINATED, TEMPERATURE GAUGE WENT TO HOT. CONSUMER PULLED OVER, AND SAW SMOKE COMING OUT OF TAILPIPE. CONSUMER TOOK VEHICLE TO DEALER, AND THEY REPLACED HEAD GASKET. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
FRONT BRAKES FAILED, AND PEDAL WENT TO THE FLOOR. *AK
I HAVE EXPERIENCED THIS PROBLEM IN NO LESS THAN 6 FORD VEHICLES. NO SAFETY DEFECT LISTED. *AK
CONSUMER STATED THERE WAS A STARTING PROBLEM, THE VEHICLE WOULD NOT CRANK BUT THE LIGHTS WOULD ILLUMINATE, CONSUMER ALSO STATED THAT THERE WAS A RATTLE AROUND THE STEERING COLUMN AND SPEEDOMETER, DEALER STATED THAT THE OUTER TIE ROD ENDS NEEDED REPLACED AND ALSO STATED THAT THE FAILED TIE RODS WERE NOT USED ANYMORE DUE TO A LUBRICATION DEFECT. *SLC
HEAT GENERATED FROM FAILURE OF PFE SENSOR MELTING THE TAPE AROUND ELECTRICAL HARNESS.*AK
THE EXTENDED WARRANTY FOR HEAD GASKET FAILURE ON OUR 1995 FORD WINDSTAR WAS 7 YEARS FROM DATE OF PURCHASE. THE HEAD GASKET IS FAILING NOW, 20 DAYS AFTER THE WARRANTY EXPIRED. ELK GROVE FORD AND THE FORD MOTOR COMPANY SAY THAT IT'S NOT THEIR PROBLEM. THE WARRANTY SHOULD BE EXTENDED! IN GOOD FAITH FORD SHOULD REPAIR THIS OBVIOUSLY DEFECTIVE PART THAT WASN'T DETECTED ON A OIL CHANGE NOT TOO LONG AGO!*AK
DEALER REPORTS THAT "M" SERVICE BULLETIN ISSUED BY FORD IN JULY 2002 FOR HEAD GASKETS BUT WON'T HONOR CLAIM DUE TO TIME EXPIRED 7 YEARS/ 100,000 MILES. I DISPUTE EXPIRATION DATE TO BE UNTIL 12/31/2002. NO SAFETY DEFECT LISTED. *AK
NHTSA RECALL 02 V 101 000/MANUFACTURER'S RECALL 2S36 CONCERNING BRAKE LINES: REAR BRAKE LINES HAVE CORRODED AND CAUSE LOSS OF BRAKE FLUID. A RECALL HAS BEEN ISSUED ON THE FRONT BRAKE LINE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
ENGINE OVERHEATS AND SMELLS LIKE ANTI FREEZE BURNING. IT'S MAKING A WIERD NOISE. TOOK VEHICLE TO MECHANIC, AND THEY REPLACED HEAD GASKET.*AK *JB
CONSUMER IS CONCERNED THAT MANUFACTURER SENT HIM A RECALL IN MARCH OF 2000 FOR HEAD GASKET. AUGUST OF 2000 VEHICLE STARTED SMOKING WHICH CAME FROM EXHAUST SYSTEM, AND VEHICLE WAS RUNNING HOT. ENGINE CHECK LIGHT APPEARED ON DASHBOARD.*AK
REPLACED RACK AND PINION STEERING. *AK
KEY CAN BE REMOVED FROM IGNITION WITHOUT COMPLETELY SHUTTING OFF IGNITION. CONSUMER WAS TOLD LOCK CYLINDER WAS A WEARABLE PART. A SMALL CHILD WAS ABLE TO MOVE SHIFT MECHANISM OUT OF PARK, ALLOWING VEHICLE TO ROLL. ANOTHER CHILD WAS STUCK IN THE PROCESS. OWNER WAS AWARE OF OTHER VAN WITH SAME PROBLEM. *AK
WE PURCHASE THIS VEHICLE IN 2000 AND WE WERE NOT INFORMED THAT FORD HAD GENEROUS REPAIR FOR THEIR HEAD GASKETS. WE MEET THE REQUIREMENT FOR THE MILEAGE, BUT NOT THE TIMEFRAME FOR TWO MONTHS. I FEEL THAT THIS SHOULD BE TAKEN CARE OF BECAUSE WE WERE NOT NOTIFIED OR TOLD WHEN WE PURCHASE THE VAN. THE ESTISMATE COST IS GOING TO BE AROUND 1600.00 DOLLARS. I FEEL SOMEONE SHOULD HAVE TO PAY FOR THIS BECAUSE WE WERE NEVER INFORMED.*AK
DURING RIGHT TURN, LOST STEERING CONTROL. AFTER STOPPING, RIGHT FRONT TIRE WAS POSITIONED FOR SHARP LEFT TURN, AND LEFT FRONT TIRE WAS POSITIONED FOR A RIGHT TURN. RIGHT FRONT OUTER TIE-ROD FAILED. BOTH RIGHT AND LEFT FRONT TIE-RODS WERE REPLACED. THESE ARE SEALED UNITS AND CAN'T BE LUBRICATED. I SUGGEST THAT FAILURE WAS DUE TO LUBRICANT BREAKDOWN OR LOSS OVER THE YEARS, A SERIOUS DESIGN AND SAFETY ISSUE.*AK
IF IGNITION SWITCH IS TURNED ONLY SLIGHTLY TOWARDS "ON" POSTION(NOT AT ACC POSITION), STEERING WHEEL UNLOCKS AND GEARSHIFT IS UNLOCKED, DEFEATING THE ELECTRIC INTER-LOCK FEATURE ON BRAKE PEDAL/GEARSHIFT. OUR THREE YEAR OLD ENTERED OUR CAR (KEYS IN IGNITION) AND DID JUST THAT. I TESTED SIX OTHER FORD PRODUCTS WITH AUTOTRANS. AND THEY DID THE SAME THING. THIS IS SERIOUS PROBLEM WHICH TOOK A THREE YEAR OLD CRASHING OUR VAN TO FIND ! THANK GOD HE IS SAFE.*AK
CABLE RATCHET ASSEMBLY THAT HOLDS SPARE TIRE UNDER CAR HAS BROKEN TWICE. VEHICLE HAS A PIECE THAT IS HANGING FROM UNDERCARRIAGE.*AK
WHEN EMERGING FROM AN AUTOMATED CAR WASH IN NEUTRAL, THE CAR AUTOMATICALLY SHIFTED INTO DRIVE AND WAS PROPELLED FORWARD. THIS ACTION CULMINATED IN A CRASH WITH A METAL POLE, RESULTING IN SEVERE PROPERTY DAMAGE AND SLIGHT PERSONAL INJURY.*AK
WENT TO HAVE AN OIL CHANGE AND 4 WHEEL ALIGNMENT DONE AND FOUND OUT THAT THE INNER TIE RODS NEEDED TO BE REPLACED. I HAVE HAD A LOT OF PROBLEMS WITHT HIS VEHICLE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1995 Ford Windstar → · Every Windstar year → · How the figures are calculated →