Page 2 of 3 · complaints 51–100 of 128

2014 Ford Transit Connect complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →

Unknown or Other
Filed Oct 5, 2021CO

On 9/7/21 we were retuning from NB to Colorado 0n I-80 about 30 miles east of North Plate NB the moon roof blew off off of our 2014 Ford transit Van Ford has refused to fix it but there has been over 5000 recall for this problem?

Latches/Locks/Linkages › Doors › Latch
Filed Sep 21, 202179,006 milesKY

The contact owns a 2014 Ford Transit Connect. The contact stated that he was unable to close the front driver’s side door. The vehicle was taken to the dealer who diagnosed that the driver’s side door latch needed to be replaced. The manufacturer was notified of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 79,006.

Structure › Body
Filed Sep 1, 2021CA

On August 28, 2021, in Suisun City, CA, just prior driving, the owner discovered the front side door latch had failed, resulting in an inability to close the door. The vehicle had been parked in the direct sunlight with ambient temperatures over 100 degrees F. No prior indication the door latch was failing. The vehicle was subsequently inspected by local Ford Dealer and side door latch was found inoperative and was replaced. Owner retained replaced side door latch. Since the 2014 Ford Transit Connect was not built at the Valencia Assembly Plant, per Ford Recall #s 20S30, 15S16, and 16S30, the owner had to pay full the repair cost ($370.65). The serial numbers of the failed side door latch is FoMoCo DT1A V21813-BA. 4081 4157 97142 DOPRF. Consideration should be given to include 2014-2016 Ford Transit Connects built in Turkey be added to NHTSA door latch safety recall such that Ford can notify dealers to inspect and replace those side door latches at no cost to owners. Driving a vehicle with a front door latches that may be faulty is a safety hazard. See attached photos and document

Unknown or Other
Filed Aug 24, 2021FL

The front driver-side door will not latch. The door opened while driving. The fault appeared on the afternoon of Saturday 21AUG21. My seat belt saved my life and those around me in traffic. I booked the first available appointment for my local Ford dealership to inspect on Thursday 26AUG21. No warning sounds or changes in operation to indicate there was a problem prior to the fault.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 7, 2021TX

The contact owns a 2014 Ford Transit Connect. The contact stated while driving various speeds, the hatch inadvertently opened. The contact also stated that on several occasions the hatch would lock and failed to unlock when needed. The contact stated that the door ajar warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the mechanic stated that there was nothing needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V331000 (Latches/ Locks/ Linkages). The manufacturer had been informed of the failure and referred the contact to another local dealer for assistance. The failure mileage was unknown.

Structure › Body
Filed Jun 10, 2021OR

The door panel on the rear sliding door is falling off due to failure of the adhesive. This is an issue with other Ford Transit Connects under NHTSA campaign 14V777000 and Ford recall number 14S26 but my Transit doesn't appear to come up under that recall even though i am experiencing the issue and it was manufactured in the time period specified under the recall. The panel is still on the van with tape keeping it secured so it is available for inspection. If the panel were to fall off during driving it could cause an accident by hitting other vehicles. The panel has not been inspected by anyone yet.

Power Train
Filed Apr 15, 202127,000 milesFL

ON APRIL 12, 2015, ATTENDED A FAMILY FUNERAL IN TAMPA, FL. THE TRANSIT CONNECT STARTED TO SHIFT HARD AT HIGHWAY SPEED, IT WOULD MAKE A CLUNK NOISE. THE DEALER CLAIMED THAT RODENTS HAD DAMAGED THE WIRING HARNESS. IT WAS REPLACED BY MY COMPREHENSIVE INSURANCE, BUT MY POWERTRAIN PROBLEMS HAVE PERSISTED TO THIS DATE. I HAVE SUBMITTED A DOCUMENT SENT TO WHITE'S TRANSMISSION OF SEBRING, FL WITH A HISTORICAL ACCOUNT OF THE POWERTRAIN ISSUES.

Engine
Filed Apr 5, 2021143,000 milesNC

AFTER HAVING SEVERAL FLAT TIRES I HAD TO DRIVE OFF THE INTERSTATE AFTER THE RIGHT FRONT TIRE WENT FLAT AND THE ENGINE MUST HAVE BOUNCED UP AND DOWN TOO MUCH SO THE ACCIDENT DASHBOARD LIGHT CAME ON. THE FUEL INJECTION SYSTEM WAS AFFECTED AS WELL AND THE CAR DIDN'T WANT TO START, STARTED MISFIRING AND CONKED OUT AT LOW SPEEDS. WHENEVER I PUT FUEL IN TO THE GAS TANK THE CAR DIDN'T WANT TO START AGAIN AND SOMETIMES I HAD TO TURN THE KEY 10>20 TIMES TO START THE ENGINE. UNLESS WHEN I PUT FUEL INTO THE TANK AND I KEPT THE ENGINE RUNNING (FIRE HAZARD). AFTER SEVERAL THOUSAND MILES OF DRIVING THE CAR AFTER THE CAR ACCIDENT LIGHT CAME ON AND NO REPAIRS DONE TO THE CAR THE MISFIRING AND STALLING OUT AT LOW SPEED WOULD DISSIPATE EXCEPT FOR THE REFUELING PROBLEM. OR AT LEAST UNTIL THE CAR WENT OVER A LARGE BUMP/POTHOLE AND THEN START ALL OVER AGAIN STALLING OUT AT LOW SPEEDS. I DID TAKE THE CAR TO A GOODYEAR AUTO REPAIR SHOP AND THEY TOLD ME IT MAY TAKE 2>3 DAYS WORTH OF REPAIRS TO FIX IT. UNFORTUNATELY I STILL DO NOT HAVE THE MONEY TO FIX IT AND PROBABLY CAN'T AFFORD TO FIX IT MULTIPLE TIMES AS THE EXPENSE WOULD AMOUNT TO TWO>.THREE TIMES THE CURRENT VALUE OF THE CAR ITSELF PLUS THE PROBLEMS WITH THE ENGINE BOUNCING TOO MUCH JUST CAUSES THE SAME PROBLEM TO REOCCUR SO IT'S BASICALLY A BOTTOMLESS PIT OF REPAIR AND EXPENSE.

EngineFire
Filed Mar 20, 2021110,000 milesCA

THERE WAS A RECALL FOR POTENTIAL ENGINE FIRE ISSUES. I TOOK THE VAN TO FOR SEVERAL TIME TO ASK ABOUT THIS AND WAS TOLD THE VEHICLE I HAD WAS NOT PART OF THE RECALL. I EVENTUALLY SOLD THE VAN TO A FRIEND OF MINE WITH ABOUT 106,000 MILES ON IT. I ALSO ADVISED HIM OF THE RECALL INFO AND TOLD HIM FORD SAID IT WAS NOT PART OF THE RECALL. THE VEHICLE BURNT TO THE GROUND WITH IN 10,000 MILES AFTER I SOLD IT TO HIM. IT WAS TRAVELING DOWN THE FREEWAY AT ABOUT 60 WHEN THEY NOTICE SMOKE COMING FROM THE COWLING AND PULLED OVER. THE VAN THEN BURST IN TO FLAME FORWARD OF THE WINDSHIELD NO ONE WAS INJURED BUT THE FIRE DID MAKE IT TO THE FRONT SEATING AREA.

Power Train
Filed Feb 23, 2021157,000 milesMI

VEHICLE WAS STATIONARY. TRANSMISSION SHIFT CABLE BUSHING FELL OUT WHILE SHIFTING FROM PARK, TRANSMISSION IS STUCK IN PARK AND CANNOT SHIFT. FORD DEALERSHIP WILL NOT SELL THE PART.

Electrical System
Filed Jan 14, 2021179,000 milesNY

DASH BOARD LIGHTS AND ALL METERS INOPERATIVE. INSTRUMENT CLUSTER INOPERATIVE. MULTIFUNCTIONAL DISPLAY INOPERATIVE. CHIMES, WARNING LIGHTS AND MESSAGES OUT. INTERMITTENT AND ALL FUNCTION COME BACK AFTER SEVERAL MINUTES OF DRIVING.

Latches/Locks/Linkages › Doors › Latch
Filed Oct 28, 202077,180 milesFL

THE DRIVER'S SIDE DOOR OF MY VEHICLE WILL NO LONGER LATCH. THIS PROBLEM APPEARED WITHOUT ANY PRECIPITATING EVENT, JUST ORDINARY USE OF THE DOOR. WHEN I RESEARCHED THE PROBLEM ONLINE, I SEE THAT THE FORD MOTOR COMPANY HAS RECALLED VEHICLES OF THE SAME MODEL AND YEAR WITH THIS PROBLEM. I CONSULTED A FORD DEALER ABOUT REPAIR OF THE PROBLEM AND THEY SAID THAT THE RECALL DID NOT APPLY TO MY CAR'S VIN. THEY ALSO TOLD ME THAT THEY HAD HAD A VEHICLE OF THE SAME MODEL AND YEAR IN THEIR SHOP THAT VERY DAY WITH THE SAME PROBLEM THAT WAS ALSO NOT COVERED BY THE RECALL. I FEEL THAT THIS PROBLEM VERY MUCH PERTAINS TO THE SAFETY OF THE VEHICLE, AS THE DOOR OF A VEHICLE WITH THIS PROBLEM MAY LATCH AFTER REPEATED ATTEMPTS TO SHUT IT, AND SUBSEQUENTLY BECOME UNLATCHED WHILE DRIVING. THIS IS CERTAINLY A FRIGHTENING PROSPECT. I FEEL THAT THE PROBLEM SHOULD BE ADDRESSED PROACTIVELY TO AVOID SERIOUS INJURY TO OCCUPANTS OF THE VEHICLE.

Latches/Locks/Linkages
Filed Oct 2, 2020KS

2014 TRANSIT CONNECT. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD *JS

Electronic Stability Control (esc)
Filed Sep 27, 202050,000 milesFL

UPON STARTING THE VEHICLE, THE DASHBOARD DOES NOT PROVIDE INFORMATION, POWER BRAKES DO NOT SEEM TO FUNCTION, POWER STEERING QUITS AND SEVERAL ITEMS SHOW UP ON DASH. UPON CUTTING CAR OFF AND RESTARTING, THEY MAY ALL BE CORRECTED. THE NEXT TIME CAR IS STARTED, IT MAY OR MAY NOT RECUR. THIS HAS HAPPENED ABOUT SIX TIMES RECENTLY AS LATE AS TODAY. OUR FEAR IS WE WILL LOSE CONTROL OF THE CAR WHILE DRIVING AT HIGHWAY SPEEDS. IT SEEMS MANY FUNCTIONS ARE CONTROLLED BY COMPUTERS THAT HAVE A FLAW. BRAKES ALSO LOSE POWER.

Steering
Filed Sep 15, 2020IA

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE LOSS POWER STEERING WITH THE STEERING ASSIST FAULT - SERVICE REQUIRED WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Visibility/Wiper
Filed Aug 28, 2020120,000 milesFL

SUN VISOR BAR INTERNALLY CRACKED POSSIBLY FROM SUN AND CAUSES THE VISOR TO DROP DOWN SUDDENLY WHILE DRIVING, DANGEROUSLY OBSCURING VIEW.

Unknown or Other
Filed Aug 26, 2020108,849 milesNV

DRIVER DOOR LATCH FAILED TRAVELING 65MPH ON FREEWAY. DOOR SWUNG OPEN ON A TURN AND WOULD NOT RE-LATCH. FORD HAS DENIED THE CLAIM. FORD IS REPLACING THE LATCH AS IT HAS A 'BROKEN PAWL SPRING'. DOOR WILL NOT CLOSE UNTIL ENTIRE LATCH IS REPLACED. ACCORDING TO DEALERSHIP, THEY'VE ENCOUNTERED THIS SAME PROBLEM ON OTHER 2014 FORD TRANSIT CONNECTS. AFTER REPLACING THE LATCH, FORD INSISTED THE VEHICLE WAS SAFE TO DRIVE AND GAVE ME THE KEYS BACK. I DID NOT EVEN LEAVE THE DEALERSHIP WHEN THE LATCH FAILED AGAIN AND THE DOOR WOULD NOT CLOSE AGAIN.

Structure › Body
Filed Aug 21, 202059,700 milesCA

THE DRIVERS SIDE DOOR LATCH STOPPED WORKING COMPLETELY. NOTHING HAPPENED TO WARRANT IT BREAKING. THE DOOR WILL NOT LATCH OR LOCK, SO IT IS A BIG SAFETY ISSUE. IT WILL JUST OPEN AND ATTEMPT TO CLOSE WITH THE MOTION OF THE CAR. I TOOK IT TO THE DEALER THINKING THEY WOULD FIX IT FOR FREE, AS IT IS A SAFETY ISSUE, BUT THEY WOULD NOT. THE VEHICLE WAS STATIONARY WHEN THE LATCH STOPPED WORKING. IN A PARKING LOT.

Structure › Body
Filed Aug 4, 202073,825 milesAZ

DRIVERS SIDE DOOR LATCH PAWL FAILURE, DOOR WILL NOT REMAIN IN THE CLOSED POSITION, NOR CAN IT BE LOCKED. VEHICLE WAS STATIONARY.

Steering
Filed Jul 19, 202084,000 milesNY

THE ELECTRONIC POWER STEERING ON MY FORD 2014 TRANSIT SOMETIMES WORKS AND SOMETIMES DOESN'T, BUT IT SOMETIMES, ON THE HIGHWAY, IT SOMETIMES WORKS AND SOMETIMES DOESN'T. ON THE HIGHWAY BENDS, THE THE STEERING WOULD SUDDENLY WORK AND THE CAR WOULD FEEL LIKE IT WAS A BIT OUT OF CONTROL. IT IS FINE IF IT IS COMPLETELY BROKEN BUT IT SOMETIMES WORKS AND SOMETIMES DOESN'T. SOMETIMES WHEN I START THE CAR, IT WORKS BUT WHEN YOU GET ONTO THE HIGHWAY, IT BREAKS. WE ALSO HAVE NO MONEY TO FIX IT. THIS HAPPENS ON FORD A LOT AND MANY CARS HAVE BEEN RECALLED BUT NOT MINE.

Electrical System
Filed Jun 9, 202068,000 milesIL

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE ON EXTREMELY HOT DAYS. THE CONTACT STATED THAT ON EXTREMELY HOT DAYS, THE INSTRUMENT CLUSTER FAILED TO PROVIDE ACCURATE INFORMATION. ADDITIONALLY, THE INSTRUMENT CLUSTER LIGHTS CEASED TO FUNCTION AS DESIGNED, LEAVING THE INSTRUMENT PANEL DARK. GJOVIK FORD INC. (2600 US-34, SANDWICH, IL 60548, (815) 786-3333) WAS CONTACTED AND INFORMED OF THE FAILURE. THE DEALER ALSO CONFIRMED THAT THE VIN WAS NOT INCLUED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Structure › Body
Filed May 18, 202060,000 milesMI

PANORAMIC MOON ROOF (NON-MOVABLE) URETHANE SEAM SEPARATED FROM BODY AND PRESENTS AIR/WATER LEAK AT HIGHWAY SPEEDS. IF UNCHECKED, RESEARCH FOUND OTHER TRANSIT CONNECTS WHERE THE ENTIRE MOONROOF BECAME DETACHED AND FLEW OFF THE VEHICLE. HAPPENED GRADUALLY OVER THE COURSE OF A MONTH, WHILE DRIVING. THERE IS AN EXISTING RECALL (20S22) FOR THIS CONDITION, BUT FORD REFUSED COVERAGE FOR MY VEHICLE SPECIFICALLY. *TR

Structure › Body
Filed Apr 24, 202027,950 milesFL

THE DRIVER SIDE SLIDING DOOR LATCH NO LONGER LATCHES. THIS PREVENTS THE DOOR FROM CLOSING AND CAN CAUSE IT TO OPEN DURING VEHICLE MOTION. I PREVIOUSLY COMPLETED THE SAFETY RECALL FOR THIS ISSUE IN 2017. THIS FIX SEEMS TO HAVE FAILED THREE YEARS LATER. FORD WILL NOT REPERFORM THE RECALL BECAUSE THEY CLAIM THE ORIGINAL ONE IS STILL FINE.

Electrical System
Filed Mar 5, 202050,000 milesTX

MY FORD TRANSIT CONNECT REAR LIFT-GATE WOULD NOT OPEN. STATIONARY. ALL DOOR LOCKS WORKED WITH THE KEY FOB EXCEPT THE REAR LIFT-GATE. THE LIFT-GATE WOULD NOT WORK WITH THE INTERIOR DOOR LOCK ELECTRIC SWITCHES. I WAS UNABLE TO OPEN THE LIFT-GATE IN ANY MANNER. THE LIFT-GATE DOES NOT HAVE A LOCK OPERATED BY A KEY, JUST AN ELECTRONIC SWITCH. I CHECKED THE 10AMP FUSE FOR THE REAR LIFT-GATE LOCK AND IT WAS DEFECTIVE. I REPLACED THE FUSE AND THE DOOR WORKED FOR ABOUT A WEEK BEFORE BREAKING AGAIN. I REPLACED THE 10 AMP FUSE 4 MORE TIMES, EACH TIME IMMEDIATELY BLOWING THE FUSE. AFTER READING 2 SIMILAR ONLINE ISSUES ABOUT THIS, MY OPERATIONAL THEORY WAS THAT THE ELECTRICAL WIRES POWERING THE REAR LIFT-GATE SWITCH WERE "SHORTING OUT". THE MOST LIKELY PLACE WAS THE AREA WHERE THE WIRES PASSED FROM THE CAR BODY TO THE REAR LIFT-GATE. HOWEVER, SINCE I WAS UNABLE TO OPEN THE LIFT-GATE, I WAS NOT ABLE TO ACCESS THE WIRES. I TOOK THE TRANSIT CONNECT TO THE CLOSEST FORD SERVICE FACILITY, AND THEY FIXED THE PROBLEM. THE SERVICE PERSON REMOVED THE PROTECTIVE RUBBER SLEEVE COVERING THE WIRES EXITING FROM THE RIGHT SIDE OF THE TRANSIT CHASSIS TO THE RIGHT SIDE OF THE LIFT-GATE. ONE COULD EASILY SEE A NUMBER OF BLACK WIRES WITH INSULATION MISSING AND EXPOSED COPPER WIRE. THE WIRES WERE CONTACTING EACH OTHER AND/OR THE METAL WHERE THE WIRES EXIT THE CHASSIS. I DO NOT KNOW WHAT THE OTHER WIRES OPERATE, BUT THE REARVIEW CAMERA HAD BEEN INTERMITTENTLY MALFUNCTIONING FOR MONTHS. (CAR IN MOTION, BACKING

Engine
Filed Jan 20, 202060,000 milesOH

MOTOR HAS A KNOCKING / TAPPING NOICE THAT SOUNDS LIKE IT'S COMING FROM BETWEEN THE CYLINDERS 2 AND 3. THE CAR HAD LOW COOLANT ALSO WHICH IS A LINK TO A CRACK IN THE BLOCK. HTTPS://YOUTU.BE/N0JYS2TEXDK

Power Train
Filed Dec 11, 201976,280 milesFL

AT 76K MILES THE TRANSMISSION BEGAN SLIPPING AND MISSING SHIFTS FROM BOTH REVERSE AND DRIVE SELECTIONS, EITHER HOT OR COLD. 1ST AND 2ND GEAR ARE WHERE THIS ISSUE IS MOST ACUTE. IT OCCURS WHEN ACCELERATING FROM A STOP AND ALSO WHEN DECELERATING. GATOR FORD STATED TRANSMISSION NEEDED TO BE REPLACED AT CONSIDERABLE COST. ALSO STATED FLUID WAS BURNT AND METAL FOUND IN PAN. ALL SERVICE WITH EXCEPTION OF LAST OIL CHANGE WAS CONDUCTED AT DEALER SINCE PURCHASED NEW. AT NO TIME WERE WE INFORMED OF ANY TRANSMISSION FLUID BREAK DOWN. DEALER PROVIDED LIST OF FAULT CODES WHICH DID NOT TRIGGER DASH INDICATOR OF ANY KIND.

Fuel/Propulsion System
Filed Nov 25, 201926,000 milesPA

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND SHUT OFF. THE VEHICLE WAS TOWED TO STAR LAKE FORD (1212 MAIN ST, BURGESS TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO KENNY ROSS FORD (3200 LIBRARY RD, CASTLE SHANNON, PA) WHERE THE FUEL PUMP WAS REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE* NUMBERS:[XXX] AND [XXX]). THE FAILURE MILEAGE WAS 26,000. *PM CONSUMER STATED 3 TIMES ENGINE STOPPED RUNNING TWICE ENGINE WOULD NOT START. VEHICLE WAS TOWED AWAY 5 TIMES. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'),*JB

Electrical System › Horn
Filed Nov 8, 201948,768 milesWI

AFTER OWNING THIS VEHICLE THE HORN QUIT, AT 49865 MILES. I CHECKED THE INTERNET AND FOUND SEVERAL OTHER PEOPLE WHO HAD THIS PROBLEM ON A FORD VEHICLE SIMILAR TO MINE. THE REPAIR SEEMS SIMPLE BUT I FEEL THAT THIS IS A SAFETY ISSUE WITHOUT AN HORN. THE HORN STARTED NOT WORKING ON AND OFF THEN QUIT COMPLETELY. THE HORN WOULD NOT WORK WHETHER MOVING OR STATIONARY.

Exterior Lighting
Filed Sep 23, 201950,000 milesMI

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING 60 MPH, THE LOW BEAM HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING PAST SIXTY FEET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO IRISH HILLS FORD (10405 BROOKLYN RD, BROOKLYN, MI 49230, (517) 592-2112) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 50,000.

Seats
Filed Aug 30, 201970,000 milesCA

THE MIDDLE ROW SEATS ARE DEFECTIVE. THEY FOLD DOWN BUT WILL NOT COME BACK UP. THEY ARE STUCK IN THE DOWN POSITION. I BROUGHT THE CAR IN TO A FORD DEALER'S SERVICE DEPARTMENT, AND THEY'VE NOW HAD IT FOR 3 DAYS TRYING TO FIGURE OUT HOW TO FIX THE PROBLEM. AT THIS POINT THEY HAVE TOLD ME THAT THERE IS SOMETHING WRONG WITH THE MANUFACTURE OF THE MECHANISM IN THE SEATBACK THAT CONTROLS THE SEAT FOLDING FUNCTION, AND THAT THE ONLY WAY THEY CAN FIX IT IS TO INSTALL A NEW SEAT. THE DEALERSHIP'S SERVICE DEPT HAS QUOTED $2000 FOR IT AS AN OUT-OF-WARRANTY REPAIR. IN SEARCHING ONLINE, I SEE THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE MODEL. I'VE SEEN THAT THERE ARE TSBS ISSUED FOR THIS PROBLEM. BUT WHEN THE DEALER PUTS MY VIN INTO THEIR SYSTEM, MY VEHICLE DOESN'T SHOW UP AS PART OF THE RECALL. I BELIEVE THIS SHOULD BE A NEW RECALL, OR AN EXPANDED RECALL, TO FIX A PROBLEM THAT FORD SEEMS TO ALREADY KNOW IT HAS -- THEY JUST HAVEN'T ACKNOWLEDGED EVERY MODEL OR YEAR THAT IT EFFECTS. ADDITIONALLY, THERE IS AN ISSUE WITH THE SOFTWARE RUNNING THE CAR'S CLOCK -- WHEN THE CAR BATTERY IS LOW, THE CLOCK STOPS WORKING, AND WILL NOT ALLOW THE USER TO RESET IT TO THE CORRECT TIME. THE DEALER SAID THAT THE ONLY WAY THEY CAN FIX IT IS TO DO A SOFTWARE UPGRADE AT A COST OF $140 - $280 EACH TIME. THIS IS ALSO A WELL-KNOWN PROBLEM ACCORDING TO MANY FORD CONSUMER MESSAGE BOARDS. I'M NOT SURE IF THIS QUALIFIES FOR A RECALL AS WELL, BUT IT SEEMS LIKE A KNOWN DEFECT THAT PUTS THE VEHICLE OWNER AT A FINANCI

Unknown or Other
Filed Aug 26, 201926,550 milesTX

THE WINDOW VISORS WILL NOT STAY UP. YOU PULL THEM DOWN TO USE AND PUT UP AFTERWARDS AND THEY FALL BACK DOWN WHILE DRIVING.

Structure › Body
Filed Aug 23, 2019161,000 milesCA

MY FAMILY ENTERED VEHICLE THRU REAR SLIDING DOORS. CLOSED DOORS AND PUT ON THEIR SEAT BELTS. WE DROVE APPROX 1/3 OF A MILE AND THE REAR DRIVER SIDE SLIDER FLEW OPEN IN A CORNER.COMPLETE LATCH FAILURE! THESE LATCHES WERE REPLACED AS PART OF THE 2016 RECALL.

Electrical System
Filed Aug 20, 201943,000 milesFL

POSSIBLE BCM ISSUE. THE BATTERY DRAINS WITH THE BCM FUSE INSTALLED. THE FUSE PULLED STOPS THE BATTERY DRAIN ISSUE. THE BATTER WAS REPLACED AND SAME ISSUE OCCURS. BATTERY DRAIN OCCURS OVERNIGHT. SECOND ISSUE. THE TRANSMISSION SHIFTS ROUGH BETWEEN FIRST AND SECOND GEAR, AND BUMPS AT HIGHWAY SPEEDS WHEN ACCELERATING. HAVE TAKEN THE VEHICLE TO THE DEALER FIVE TIMES. TRANSMISSION OVERHAULED, BUT ISSUE CONTINUES. HAVE GOTTEN TRANSMISSION FAILURE WARNING SIGN.

Electrical System
Filed Aug 14, 201932,000 milesNY

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS ALSO TEST DRIVEN AND THE FAILURE WAS NOT DUPLICATED; HOWEVER, THE IGNITION SWITCH WAS REPLACED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE A SECOND DIAGNOSTIC TEST DETERMINED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

Steering
Filed Jul 10, 2019114,000 milesPA

ELECTRIC POWER STEERING CONTROL MODULE (PSCM) DISENGAGED WHILE STOPPED AT A GAS STATION. A VEHICLE OPERATING ERROR/WARNING WAS DISPLAYED ON THE DASH. THE PCSM RETURNED TO A WORKING MODE FOR A SHORT TIME (2 DAYS) AND THEN FAILED PERMANENTLY. ALL INSTANCES OCCURED WHILE THE VEHICLE WAS STOPPED.

Power Train
Filed Jul 10, 2019124,000 milesOH

WHILE EXITING TRAFFIC CIRCLE AT SLOW SPEEDS, TRANSMISSION DID NOT RESPOND WHEN ACCELERATING OUT OF THE CIRCLE, AND CONTINUED TO BE UNRESPONSIVE AFTER PULLING TO THE SIDE OF THE ROAD. THE ROAD WAS A CITY THOROUGHFARE WITH A 35 MPH SPEED LIMIT. DEALER SAID THAT SIGNICANT DAMAGE WAS DISCOVERED UPON INSPECTION, "PROBABLY DUE TO A TRANSMISSION OVERFILL." AS THE TRANSMISSION HAD NOT PREVIOUSLY BEEN SERVICED, THIS WAS CERTAINLY A FACTORY ISSUE. THE VEHICLE WAS NOT UNDER WARRANTY, AND NO COMPENSATION WAS OFFERED.

Structure › Body
Filed Jul 4, 2019TX

HAS BEEN BLOWING THE BACKUP CAMERA 5 AMP FUSE, INTERMITTENTLY FOR THE PAST FEW MONTHS. LAST FEW DAYS THE HILL ASSIST LIGHT AND THE ABS LIGHT COME ON ALSO THE POWER STEERING GOES AWAY NOT A GOOD THING, WHEN I SHUT THE IGNITION OFF THEN BACK ON AGAIN MOST OF THE TIME THE LIGHTS GO OFF AND THE STEERING IS BACK, I BOUGHT THIS VEHICLE NEW , IT WAS NEVER IN AN ACCIDENT . THE ONLY REPAIR WAS DONE BY THE LOCAL DEALER THEY REPLACED THE FUEL PUMP AND SENDING UNIT THAT WAS A RECALL..ALSO THE SLIDING DOOR LOCKS THAT WERE A RECALL . I FOUND WIRES GOING TO THE LIFT GATE HAVE HAD THE INSULATION SKINNED OFF BECAUSE THEY RUB ON THE INNER BODY PANEL HOLE.. AS YOU CAN SEE IN THE PICTURES I USED LIQUID ELECTRICAL TAPE ON THE WIRES AND PUT PLASTIC SPLIT WIRE LOOM TUBING OVER THE WIRES. ALSO TOOK WHITE RUBBER TUBE AND SPLIT IT AND PUT IT ON THE INNER PANEL OPENING THAT CAUSED THE WIRE INSULATION TO GET RUBBED OFF. THIS FORD TRANSIT CONNECT VAN HAS 32,000 MILES....I THOUGHT FIXING THESE WIRES WOULD CURE THE PROBLEM , AFTER GOING FOR A COUPLE RIDES AND LIFTING THE TAILGATE IT STILL BLOWS THE FUSE. AND THE OTHER LIGHTS STILL COME ON. OBVIOUSLY THE SKINNED WIRES I REPAIRED WERE A PROBLEM , THERE APPARENTLY IS ANOTHER ISSUE OR TWO

Latches/Locks/Linkages › Doors › Latch
Filed Jul 2, 2019150,000 milesFL

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE SLIDING DOOR DID NOT LATCH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TR*JB

Fuel/Propulsion System
Filed Apr 1, 2019165,000 milesIL

AS WITH THE EXISTING RECALL CAMPAIGN ON 2013 - 2014 FORD FUSIONS AND 2013 - 2016 FORD ESCAPES, THE BUSHING ON THE TRANSMISSION SHIFT CABLE IS DETERIORATING ON THE TRANSMISSION END. IT MUST BE THE SAME PART AS THE RECALL REPLACEMENT BUSHING FITS PERFECTLY. I WAS STUCK IN A PARKING LOT UNTIL I FIGURED IT OUT AND GOT A NEW BUSHING.

Structure › Body
Filed Mar 23, 2019WA

DURING THE WINTER RAINY WEATHER, WATER STREAMED OUT OF THE OVERHEAD INTERIOR LIGHT/READING LIGHT FIXTURES ON BOTH SIDES ABOVE THE DRIVER AND PASSENGER SEATS. THERE IS AUDIBLE SLOSHING WATER IN THE INTERIOR PANELS OF BOTH SLIDING BACK DOORS AND PASSENGER SIDE SEAT BELT IS WET COMING OF THE BELT HOLDER PANEL ON THE FRONT PASSENGER SIDE WITH A SICKENINGLY STRONG MOLD SMELL, INDICATING STANDING WATER OR WET INTERIOR OF THE SEAT BELT HOLDER. THIS VEHICLE HAS HAD FAILURES OF THE WINDOW AND LOCK ELECTRIC FUNCTIONS OF THE DRIVER SIDE WINDOWS AND DOORS BOTH FRONT AND SECOND SEAT (BACK PASSENGER SEAT). CONCERN IS THAT THE PANORAMIC ROOF WINDOW SEAL HAS FAILED, ALLOWING WATER TO FLOOD APERTURES, INCLUDING THE ELECTRIC WINDOW, DOOR, AND LIGHT SWITCHES AND THE SUN ROOF ELECTRICAL SYSTEM. ALSO CONCERNED THAT THIS WILL LEAD TO LOOSENING OF THE SUN ROOF BOND SO IT COULD FALL OUT OR BOUNCE OUT WHILE THE CAR IS IN MOTION. IT IS POSSIBLE THAT THIS CAUSED A RECALL ON SOME US MANUFACTURED VEHICLES - WE BELIEVE OURS WAS IMPORTED FROM ENGLAND BUT DO NOT KNOW FOR SURE. THIS BEGAN IN WINTER 2018 AND CONTINUES WHENEVER IT RAINS. PURCHASED THE VEHICLE IN JULY 2018.

Structure › Body
Filed Dec 21, 201835,000 milesCA

THE REAR DOOR OF THE VEHICLE OPENS ON IT'S OWN. IF ACCELERATING THEN THE CONTENTS OF THE TRUNK FALL ONTO THE ROAD. THE PROBLEM CONTINUES TO HAPPEN EVEN AFTER REPEATED ATTEMPTS TO GET IT FIXED AT DEALER, AND OVER $1000 SPENT.

Structure › Body
Filed Sep 24, 201860,000 milesMI

THE DRIVER SIDE BACK SEAT SLIDER DOOR FELL RIGHT OFF. ONTO THE GROUND AND MY FOOT. WHEN I WENT TO OPEN THE DOOR FROM THE OUTSIDE USING THE HANDLE. THE MOTOR AND ELECTRICAL FOR THE REAR WIPER HAVE BROKEN AT LEAST TWICE. THE PAINT IS SPONTANEOUSLY COMING OFF OF THE VEHICLE IN SMALL SPOTS ALL OVER

Engine
Filed Aug 29, 201882,942 milesCA

UNDER NORMAL DRIVING CONDITION THE VEHICLE GOT REAL HOT AND OVERHEATED.THE WATER AND OIL WHERE AT THE PROPER LEVELS. THIS HAPPENED ON THE WAY HOME, I WAS GOING AROUND 60 MPH ON THE HIGHWAY. THE ENGINE HAD TO BE REPLACE, AS IT CRACKED THE HEAD OR BLEW THE HEAD GASKET. THERE IS A SAFETY RECALL # 17S09 OUT ON THESE VEHICLES, BUT MY VIN # WAS NOT ON THE LIST. YET WE ARE HAVING SAME ISSUE. THIS IS THE 3RD ENGINE WE HAVE LOST TO THIS OVER HEATING PROBLEM. LUCKILY WE CATCH ANY ON FIRE.

Power Train
Filed Mar 22, 201822,000 milesFL

THE TRANSMISSION DOWNSHIFTED HARD AND UP-SHIFTED HARD WHILE THE VEHICLE WAS IN MOTION. THE TACHOMETER WENT OUT OF CONTROL WHILE THE VEHICLE WAS IN MOTION DURING CITY DRIVING AND UPON START UP. THIS WAS CAUSED BY A LEAK IN THE LEFT FRONT AXLE.

Fuel/Propulsion System
Filed Mar 3, 201869,000 milesNV

DRIVING MY TRANSIT CONNECT TITANIUM . I SLOWED DOWN AND STOPPED AT A RED LIGHT . WHEN IT TURNED GREEN I GAVE IT GAS AND THE FUEL PUMP WENT OUT WHICH CAUSED MY CAR TO DIE IN MIDDLE OF RUSH HOUR TRAFFIC ON A STREET. I SEE A RECALL 15V005000 (FORD RECALL 14S30) WHICH APPEARS TO INCLUDE MY VEHICLE BASED ON DATES, I TOLD MY FORD DEALERSHIP ABOUT THE RECALL ON THE FUEL PUMP BUT THEY TELL ME BY CHECKING THE VIN NUM YOUR VEHICLE ISN'T ON THAT RECALL. I JUST FIND IT HEARD TO BELIEVE THAT EVERY RECALL FORD HAS HAD FOR THE TRANSIT CONNECT . MY VEHICLE WAS NOT INVOLVED IN ANY OF THE RECALLS.

Electrical System
Filed Feb 17, 201836,200 milesMI

THE REAR WINDOW WIPER WAS BLOWING ITS FUSES RANDOMLY. ALSO NOTICED THE TAIL LIGHTS AND CARGO DOME LIGHT BLINKING OFF AND BACK ON AS THE LIFTGATE WAS RAISED OR LOWERED. I REMOVED THE VEHICLE END OF THE PASSENGER SIDE CORRUGATED RUBBER WIREWAY FROM THE BODY AND DISCOVERED THE WIRE HARNESS SEVERELY ABRADED WHERE IT CROSSED THRU THE OPENING IN THE BODY. ABOUT THREE QUARTERS OF AN INCH OF THE HARNESS WRAPPING AND WIRE COVERINGS ON THREE WIRES WERE SCRAPED AWAY EXPOSING BARE COPPER WIRES WHICH WERE SHORTING OUT TO THE BODY AS THE LIFTGATE WAS OPENED OR CLOSED. THE STAMPED HOLE IN THE METAL BODY HAS A SHARP, RAGGED INNER EDGE. THE SAME SITUATION EXISTS ON THE DRIVERS SIDE BUT OWING TO THE WIRE HARNESS BEING SMALLER AND HAVING MORE SLACK ON THAT SIDE, THE ABRASION HAS ONLY REMOVED THE HARNESS COVERING SO FAR. HAVING DIAGNOSED THE PROBLEM FROM OBSERVING THE FAULTY WIPER AND TAIL LIGHT SYMPTOMS, I HAVE REPAIRED THE WIRE HARNESS, LINED THE ROUGH METAL HOLES WITH FLEXIBLE PLASTIC GROMMET STRIPS AND RESTORED FUNCTIONALLY BEFORE ANYMORE TROUBLE OCCURRED. I FEEL THIS COULD BE MORE SERIOUS FOR OTHERS UNAWARE OF THEIR PENDING FAILURE. I'VE NO DOUBT THIS CONDITION EXISTS IN OTHER TRANSIT CONNECTS.

Fuel/Propulsion System
Filed Dec 1, 201770,900 milesCT

ON JANUARY 23, 2017 I DROVE MY VAN TO THE LOADING POINT LIKE EVERY OTHER MORNING, LOADED AND WAS GOING TO START MY DELIVERY ROUTE, BUT MY VAN WOULD NOT START. I WAS VERY DISAPPOINTED, BECAUSE VAN NEVER SHOWED ANY SIGNS OF MALFUNCTION BEFORE. I WAS LUCKY IT DIDN'T HAPPEN ON THE HIGHWAY. THE CAUSE OF THIS BREAKDOWN WAS THE FUEL PUMP. I LOOKED UP ON THE INTERNET FOR THE NEW PART AND FOUND OUT THAT FORD MOTOR COMPANY HAS A RECALL ON THE FUEL PUMP FOR TRANSIT CONNECT MANUFACTURED AT VALENCIA PLANT NOVEMBER 11, 2013 THROUGH AUGUST 29, 2014. MY VAN WAS BUILT NOVEMBER 15, 2013. I TOWED MY VAN TO STEVENS FORD IN MILFORD, CT. SERVICE DEPARTMENT CHECKED OASIS AND TOLD ME THAT I HAVE TO PAY FOR THE REPAIR, BECAUSE MY VAN IS NOT ON THE RECALL LIST. COST OF REPAIR $730.19

Steering
Filed Nov 30, 201788,000 milesFL

MY VEHICLE IS EXPERIENCING A PROBLEM WITH COMPLETE STEERING LOSS WHEN VEHICLE IS DRIVING WORSE THAN NO POWER STEERING THERE IS A RECALL ON MANY FORD AND SOME LINCOLN VEHICLES REGUARDING THIS ISSUE WITH STEERING GEAR. I'VE REACHED OUT TO FORD REGUARDING THIS ISSUE ALTHOUGH ITS A SEFETY ISSUE WHICH COULD CAUSE SEVERE INJURY OR DEATH TO OCCUPANT OR BYSTANDER. THIS VEHICLE IS LESS THAN THREE YEARS OLD WITH A CERTIFIED WARRANTY. ALTHOUGH THIS PROBLEM IS OCCURING ACROSS MULTIPLE VEHICLES AND KEEPS EXPANDING THEY AREN'T WILLING TO TAKE CARE OF THERE ISSUES. MY VEHICLE IS CURRENTLY AT MARGATE FORD IN POMPANO FLORIDA. I'M AFFRAID OF PICKING IT UP DO TO SAFETY ISSUE.

Exterior Lighting
Filed Sep 25, 201736,000 milesIN

TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING THROUGH A CONSTRUCTION ZONE AT NIGHT, THE HIGH BEAMS WERE TURNED ON, BUT FAILED TO ILLUMINATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTO ELECTRICAL SHOP WHERE IT WAS DIAGNOSED WITH A FAULTY HEAD LIGHT SWITCH THAT NEEDED REPLACEMENT. THE SWITCH WAS REPLACED, BUT THE FAILURE PERSISTED. THEY VEHICLE WAS TAKEN BACK TO THE AUTO ELECTRICAL SHOP WERE IT WAS DIAGNOSED WITH A SECOND SWITCH THAT NEEDED REPLACEMENT. THE SECOND HEADLIGHT SWITCH WAS REPLACED, BUT THE FAILURE STILL PERSISTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Power Train
Filed Sep 13, 2017CA

TRANSMISSION BROKEN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2014 Ford Transit Connect → · Every Transit Connect year → · How the figures are calculated →