Page 2 of 2 · complaints 51–93 of 93

2002 Ford Thunderbird complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Jul 13, 200955,861 milesCA

TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 55,861.

Engine and Engine Cooling › Engine
Filed Jun 29, 200962,000 milesTN

2002 FORD THUNDERBIRD COILS HAVE PROBLEMS, THEY SHORT OUT, CAUSING POWER TO BE LOST AND SHUTTING DOWN VEHICLE TO ONLY 4 CYLINDERS, IF YOU ARE ON HIGHWAY, MAJOR PROBLEM, CAN'T GO OVER 40-45 MILES AN HOUR.I HAVE HAD THREE COILS GO OUT SO FAR, ONLY FIVE MONTHS TO GO, EACH TIME IT GOES OUT PUTS PERSON BEHIND WHEEL IN JEOPARDY, DUE TO LACK OF POWER. *TR

Vehicle Speed Control
Filed Jun 23, 200961,745 milesCA

TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AT 5 MPH, THE VEHICLE WOULD SUDDENLY SURGE FORWARD. FOUR YEARS PRIOR TO THIS FAILURE, THE SAME ISSUE OCCURRED AND THE IAC CONTROL WAS REPLACED BY THE DEALER. THE VEHICLE WAS TOWED TO ANOTHER DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 64,332 AND FAILURE MILEAGE WAS 61,745. UPDATED 07/28/09. *LJ

Electrical System
Filed Jun 1, 200962,000 milesNJ

I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. *TR --------------------

Electrical System
Filed Mar 1, 20093,200 milesRI

I AM WRITING TODAY TO EXPRESS GRAVE CONCERNS FOR MY 2002 FORD THUNDERBIRD. IT IS MY UNDERSTANDING THAT FORD MOTOR COMPANY HAS EXTENDED THE WARRANTY FOR MODEL YEARS 2003-2005 FOR THE COIL OVER PLUG (COP) IGNITION SYSTEM, BUT HAS CHOSEN TO OMIT THE 2002 MODEL YEAR EVEN THOUGH A MAJORITY OF 2002-2005 THUNDERBIRDS WERE PRODUCED IN MODEL YEAR 2002. MY CONCERN IS THAT MANY OWNERS OF THE 2002 MODEL YEAR HAVE EXPERIENCED COP FAILURES WHICH HAVE RENDERED THEIR CARS VIRTUALLY INOPERABLE WITHOUT NOTICE OF THE IMPENDING FAILURE. TO TAKE THIS A STEP FURTHER, IMAGINE DRIVING ON A HIGH SPEED INTERSTATE AND HAVE THE SYSTEM FAIL. THE CAR IS DESIGNED TO GO INTO "LIMP" MODE WHEREBY THE CAR CANNOT GO ANY FASTER THAN 25 MPH. THIS IS A DISASTROUS ACCIDENT WAITING TO HAPPEN! NOT ONLY IS THIS A SAFETY ISSUE, IT THE REPAIRS ARE COSTING OWNERS OF MY 2002 CARS IN EXCESS OF $1,500 WHERE OWNERS OF NEWER MODELS ARE COVERED FOR 10 YEARS/100,000 MILES FREE OF CHARGE FOR THE EXACT SAME FAILURE. THIS INEQUITY MUST SERIOUSLY BE INVESTIGATED AND CORRECTED BY THE NHTSA! *TR

Vehicle Speed Control
Filed Feb 25, 200928,000 milesTX

2002 FORD THUNDERBIRD. DRIVING ON THE ON RAMP TO GET ONTO HIGHWAY ACCELERATING TO GET INTO TRAFFIC. WHEN I TOOK MY FOOT OF THE GAS PEDAL THE CAR CONTINUED TO ACCELERATE A FULL SPEED. APPLIED BRAKES AND THE CAR WAS STILL DOING 60 MPH WITH THE BRAKES ON. HAD TO STAND ON BRAKES TO GET OFF THE NEXT EXIT RAMP. COULD NOT BRING IT TO A FULL STOP SO I THREW IT INTO PARK. IT WAS TERRIFYING BECAUSE I DIDN'T HAVE CONTROL OVER THE ACCELERATOR. TURNED OFF THE CAR. RESTARTED IT IN PARK AND THE ENGINE WAS STILL SCREAMING. I DID NOT HAVE MY FOOT ON THE GAS AND THE BRAKE. I ONLY USE MY RIGHT FOOT FOR THESE PEDALS. MY FEET ARE NOT BIG ENOUGH TO HAVE ONE FOOT ON BOTH. THE MAT WAS NOT STUCK UNDER ANYTHING. AFTER SITTING FOR 5 TO 10 MINUTES I RESTARTED THE CAR IN PARK AND IT SEEMED TO IDLE NORMALLY. I PUT THE HAZARD LIGHTS ON AND DROVE HOME SLOWLY AND BROUGHT IT TO THE FORD DEALER (DON DAVIS AUTO GROUP IN ARLINGTON, TX) THE NEXT MORNING. THEY CAN'T FIND ANYTHING WRONG WITH THE CAR AND CANNOT "DUPLICATE" THE INCIDENT. THEY SPOKE TO FORD AND THEY WANT ME TO PICK UP THE CAR BECAUSE "THEY CAN'T JUST START THROWING PARTS ON IT WHEN THEY CAN'T DUPLICATE THE PROBLEM. I AM NOW AFRAID TO DRIVE MY CAR BECAUSE IF IT RECURRS SOMEONE COULD BE KILLED. PLEASE ADVISE ME. *TR

Electrical System
Filed Feb 25, 2009VA

I AM WRITING REGARDING A POTENTIALLY SERIOUS AND DANGEROUS SITUATION. I OWN A 2002 FORD THUNDERBIRD -- AN OTHERWISE GREAT CAR THAT I HAVE LEARNED HAS A SIGNIFICANT DESIGN FLAW. I HAVE LEARNED THAT THIS PARTICULAR CAR AND OTHERS LIKE IT (FOR EXAMPLE, MODEL YEARS 2003 THROUGH 2005) HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS! THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. YET THE 2002 MODEL USES THE SAME EQUIPMENT AS THE 2003 THROUGH 2005 MODEL YEARS, AND MORE 2002 MODELS WERE SOLD THAN THOSE OF THE SUBSEQUENT YEARS. THE RESULT OF THIS? 2002 MODEL OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VE

Seat Belts › Front › Webbing
Filed Jan 8, 200953,000 milesVA

TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. IMMEDIATELY AFTER PURCHASING THE VEHICLE, HE CONTACT NOTICED THAT THE DRIVER'S SIDE SEAT BELT WEBBING WAS CUT. THE VEHICLE WAS RELATED TO NHTSA CAMPAIGN ID NUMBER 02V169000 (SEAT BELTS:FRONT:WEBBING). THE VEHICLE WAS DRIVEN TO THE DEALER AND THE SERVICE MANAGER STATED THAT THE CUTS ON THE SEAT BELT WEBBING WERE NOT COVERED UNDER WARRANTY. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 58,000 AND FAILURE MILEAGE WAS 53,000. UPDATED 01/29/09. *LJ UPDATED 01/30/09. *JB

Electrical System
Filed Oct 3, 2008MD

I JUST PURCHASED A 2002 FORD THUNDERBIRD AND HAVE BECOME AWARE OF A DESIGN PROBLEM THAT POTENTIALLY COULD BE FATAL TO THE DRIVER AND OTHER MOTORISTS. I HAVE LEARNED THAT FORD MOTOR COMPANY HAS EXTENDED THE WARRANTY FOR MODEL YEARS 2003-2005 FOR THE COIL OVER PLUG (COP) IGNITION SYSTEM, BUT NOT FOR THE 2002 MODEL YEAR. A MAJORITY OF 2002-2005 THUNDERBIRDS WERE PRODUCED IN MODEL YEAR 2002. I FURTHER LEARNED THAT MANY OWNERS OF THE 2002 MODEL YEAR HAVE EXPERIENCED COP FAILURES WHICH HAVE RENDERED THEIR CARS VIRTUALLY INOPERABLE AND WITHOUT NOTICE OF THE IMPENDING FAILURE. CLEARLY THIS CREATES A HAZARDOUS SITUATION ON THE HIGHWAY AT BEST, AND MORTAL AT WORST. IN ADDITION TO BEING A SAFETY ISSUE THERE IS AN EQUITY ISSUE AS WELL. REPAIRS COST OWNERS OF 2002 THUNDERBIRDS IN EXCESS OF $1,500 BUT OWNERS OF NEWER MODELS ARE COVERED FOR 10 YEARS/100,000 MILES FREE OF CHARGE FOR THE EXACT SAME FAILURE. I HOPE THAT NHTSA WILL CORRECT BOTH OF THESE PROBLEMS WITH THE FORD AND ITS 2002 THUNDERBIRD: HIGHWAY SAFETY AND EQUITY. THANK YOU. *TR

Engine and Engine Cooling › Engine
Filed Sep 26, 2008FL

I AM WRITING TODAY TO EXPRESS GRAVE CONCERNS FOR MY 2002 FORD THUNDERBIRD. IT IS MY UNDERSTANDING THAT FORD MOTOR COMPANY HAS EXTENDED THE WARRANTY FOR MODEL YEARS 2003-2005 FOR THE COIL OVER PLUG (COP) IGNITION SYSTEM, BUT HAS CHOSEN TO OMIT THE 2002 MODEL YEAR EVEN THOUGH A MAJORITY OF 2002-2005 THUNDERBIRDS WERE PRODUCED IN MODEL YEAR 2002. MY CONCERN IS THAT MANY OWNERS OF THE 2002 MODEL YEAR HAVE EXPERIENCED COP FAILURES WHICH HAVE RENDERED THEIR CARS VIRTUALLY INOPERABLE WITHOUT NOTICE OF THE IMPENDING FAILURE. TO TAKE THIS A STEP FURTHER, IMAGINE DRIVING ON A HIGH SPEED INTERSTATE AND HAVE THE SYSTEM FAIL. THE CAR IS DESIGNED TO GO INTO "LIMP" MODE WHEREBY THE CAR CANNOT GO ANY FASTER THAN 25 MPH. THIS IS A DISASTROUS ACCIDENT WAITING TO HAPPEN! NOT ONLY IS THIS A SAFETY ISSUE, THE REPAIRS ARE COSTING OWNERS OF MY 2002 CARS IN EXCESS OF $1,500 WHERE OWNERS OF NEWER MODELS ARE COVERED FOR 10 YEARS/100,000 MILES FREE OF CHARGE FOR THE EXACT SAME FAILURE. THIS INEQUITY MUST SERIOUSLY BE INVESTIGATED AND CORRECTED BY THE NHTSA! *TR

Engine and Engine Cooling
Filed Sep 26, 2008CA

I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. *TR

Engine and Engine Cooling
Filed Sep 7, 2008IN

THIS IS A COPY OF A FORUM MEMBERS COMPLAINT. I COULD NOT SAY IT BETTER SO I'M USING IT. I HAVE NOT HAD THE PROBLEM YET. BUT THIS COULD BE REAL SCARY IN HEAVY TRAFFIC, ESPECIALLY ON THE HIGHWAYS. I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. *TR

Engine and Engine Cooling › Engine
Filed Sep 7, 2008CA

I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. *TR

Electrical System
Filed Sep 4, 2008TX

I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST.

Electrical System
Filed Sep 2, 200818,000 milesIL

I AM WRITING TO PROACTIVELY PREVENT WHAT I PERCEIVE TO BE A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD AND OTHER 2002'S LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS COULD BE DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. POTENTIAL SERIOUS INJURY OR EVEN DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. *TR

Electrical System
Filed Sep 2, 2008CA

I AM WRITING TO HOPEFULLY PREVENT A DANGEROUS AND SERIOUS SITUATION. I OWN A 2002 FORD THUNDERBIRD. THIS PARTICULAR CAR AND OTHERS LIKE IT HAVE DEFECTIVE IGNITION COILS WHICH COULD CAUSE THE CAR(S) TO BECOME INVOLVED IN ACCIDENTS. THE COILS ARE PRONE TO CEASE FUNCTIONING AT ANY MOMENT, THUS CAUSING THE ENGINE TO SUDDENLY AND RAPIDLY LOSE POWER. THIS IS DANGEROUS AT BEST AT LOW SPEEDS, AND DEADLY AT HIGHWAY SPEEDS. THE FORD MOTOR COMPANY HAS ISSUED A LETTER STATING THAT 2003-2005 THUNDERBIRDS CAN HAVE THEIR COILS REPLACED AT NO COST TO THE OWNER. HOWEVER, THEY HAVE FAILED TO INCLUDE THE OWNERS OF 2002 MODELS IN THIS ACTION. THE RESULT OF THIS IS THAT 2002 OWNERS CANNOT AFFORD TO HAVE THEIR COILS REPLACED DUE TO THE EXPENSE (BETWEEN $1500 AND $2500). THIS PLACES THOUSANDS OF CARS ON THE ROAD THAT ENDANGER NOT ONLY THEIR OWN OCCUPANTS, BUT THOSE OF OTHER VEHICLES AS WELL. SINCE FORD HAS ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THE COILS (THE 2002 USES THE SAME AS THOSE BEING REPLACED FOR FREE), I IMPLORE YOU TO USE WHATEVER INFLUENCE YOU MIGHT HAVE TO RECTIFY THIS SITUATION. MANY POTENTIAL DEATHS COULD BE AVOIDED IF FORD WOULD SIMPLY INCLUDE THE 2002 MODEL THUNDERBIRD IN THE LIST OF APPROVED VEHICLES FOR COIL REPLACEMENT AT NO COST. *TR

Power Train
Filed Jun 18, 200840,000 milesTN

MOST 2002-2005 THUNDERBIRD HAVE HAS COP IGNITION FAILURES. FORD HAS ISSUED A TSB AND HAS AUTHORIZED FREE REPAIRS AND REPLACEMENTS ON 2003-2005 THUNDERBIRD BUT NOT 2002 MODELS. THERE ARE MORE 2002 MODELS THAN ANY OTHER YEAR, YET FORD IS IGNORING THE PROBLEM. A CHECK ON ANY THUNDERBIRD FORUM WILL SHOW THE EXTENT OF THE PROBLEM, HTTP://WWW.THUNDERBIRDNEST.COM/FORUMS/FORUMDISPLAY.PHP?F=172 IS A GOOD PLACE TO START. I HAVE HAD 2 REPLACED AND NOW HAVE 2 MORE THAT NEED REPLACING. FORD MUST HE HELD ACCOUNTABLE FOR A POOR DESIGN OR A SUB-STANDARD PART. *TR

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe
Filed Mar 12, 200876,000 milesTN

TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING 5 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED AFTER THE VEHICLE HAD BEEN SERVICED FOR ITS 30,000 MILE ROUTINE MAINTENANCE. THE DEALER STATED THAT THE MANIFOLD GASKET LEAKED OIL ONTO THE COILS AND SPARK PLUGS. ALL OF THE FAILURES NEEDED TO BE REPAIRED. THE FAILURE MILEAGE WAS 76,000 AND CURRENT MILEAGE WAS 76,050.

Engine and Engine Cooling › Engine › Gasoline
Filed Jan 22, 200864,000 milesFL

THIS IS A DESIGN/ENGINEERING FLAW ADDRESSED ON 2003 MODEL, BUT LEFT OUT 2002. THE PROBLEM STATED BY--VEHICLE NOT STARTING AT THE FIRST ATTEMPT AND GOT WORSE ON 1/11/2008. THE ENGINE VALVE COVERS WARPS ALLOWING OIL TO SEEP INTO COIL/SPARK PLUG CAVITIES SHORTING-OUT THE COILS, FOULING SPARK PLUGS. RIGHT NOW I HAVE A $2000.00 REPAIR BILL AND FORD FAILED TO RECOGNIZED THAT THERE IS A PROBLEM. THIS PROBLEM COULD HAVE EASILY BEEN AVOIDED BY INSPECTING THE COIL/SPARK PLUG CAVITIES FOR EVIDENCE OF OIL. IF OIL PRESENT, TO RESEAL/REPLACE VALVE COVER GASKETS. *TR

Engine and Engine Cooling › Engine
Filed Jul 31, 200751,000 milesAL

TL*THE CONTACT OWNS A 2002 FORD THUNDERBIRD. WHILE DRIVING 10 MPH, THE VEHICLE JERKED FORWARD AND THE CONTACT HEARD A POPPING NOISE COMING FROM THE ENGINE. THE DEALER STATED THAT A COIL AND A SPARK PLUG WERE DEFECTIVE AND THEY MADE THE REPLACEMENT. APPROXIMATELY THREE WEEKS LATER, WHILE DRIVING 70 MPH, THE FAILURE RECURRED. THE DEALER STATED THAT A COIL AND A SPARK PLUG WERE DEFECTIVE AND THEY MADE THE REPAIR ONCE AGAIN. THE CURRENT MILEAGE WAS 52,705 AND FAILURE MILEAGE WAS 51,000. THE CONSUMER STATED THE VEHICLE HAS 8 COILS, ONE FOR EACH CYLINDER/SPARK PLUG TWO OF THE COILS HAVE FAILED. UPDATED 09/05/07. *JB

Vehicle Speed Control › Cruise Control
Filed Mar 8, 200715,000 milesFL

TL* - THE CONTACT CALLED REGARDING THE 2002 FORD THUNDERBIRD. THE CONTACT STATED WHEN HE SET THE CRUISE CONTROL IT WOULD NOT STAY ENGAGED. ALSO, THE CONTACT HAD PROBLEMS TURNING THE CRUISE CONTROL ON. THERE WERE NO WARNING INDICATORS. THE FAILURE MILEAGE WAS 15,000. THE DEALER DIAGNOSED THE PROBLEM AS THE CRUISE BRAKE PEDAL SWITCH BEING INOPERATIVE. A NEW SWITCH WAS INSTALLED AND THE CRUISE CONTROL WORKS PROPERLY. THE CONTACT HAS THE REPAIR INVOICE. *AK

Exterior Lighting › Headlights
Filed Apr 26, 20068,000 milesMI

THE FRONT HEADLIGHTS HAVE CRACKED AND WILL NEED TO BE REPLACED SOON. IT IS NOT RIGHT THAT FORD WILL NOT COVER THIS AFTER THE WARRANTY. MY CAR IS A 2002 THEY CHANGED THE DESIGN IN 2003 SO IT IS OBVIOUS THAT THEY WERE AWARE OF THE PROBLEM. ALSO IT IS NOT LIKE WE TYPICALLY DRIVE THESE AS AN EVERYDAY CAR. MINE HAS ONLY 13,000 MILES. *NM

Exterior Lighting › Headlights
Filed Dec 23, 200534,000 milesMA

THE HEADLIGHT BRACKETS ON THE 2002 THUNDERBIRD CRACK AT THE REAR, WHERE THE HEADLIGHT ATTACHES TO THE FRAME WITH A BOLT. ALSO CRACKS IN THE ENTIRE REAR BODY OF THE HEADLIGHT... DESIGN WAS CHANGED IN 2003, FORD WILL ONLY REPLACE UNDER WARRANTY, AFTER WARRANTY FORD WILL NOT REPLACE OR ADMIT THIS IS A PROBLEM... THERE ARE OVER 280 MESSAGES AT WWW.THUNDERBIRDNEST.COM RELATED TO THIS PROBLEM. *JB

Vehicle Speed Control › Accelerator PedalCrash1 injured
Filed Jul 15, 200513,217 milesAZ

THIS COMPLAINT IS REGUARDING A 2002 FORD THUNDERBIRD. I AM THE ORIGIANL OWNER, AND HAVE HAD THE CAR IN A FORD REPAIR SHOP 4 TIMES FOR THE SAME PROBLEM. THE ENGINE THROTTLE STICKS, USUALLY WHEN THE THE BRAKES ARE APPLIED. THE LAST INCIDENT RESULTED IN THE CAR RUNNING THROUGH THE KITCHEN OF MY HOUSE. FORD CAN NOT FIND ANY REASON FOR THIS REOCCURING PROBLEM

Vehicle Speed Control
Filed Feb 18, 200525,500 milesFL

WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, THE VEHICLE SURGED FORWARD ABOUT TWO CAR LENGTHS. THE CONSUMER STATED THE BACK TIRES SPIN AND THERE WAS A SMELL OF RUBBER. *JB THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. *NM

Air Bags › FrontalCrash
Filed Feb 16, 200526,000 milesFL

WHEN THE CONSUMER APPLIED THE BRAKES ABRUPTLY THE VEHICLE KEPT GOING AND HIT THE VEHICLE IN FRONT OF HIM. THE AIR BAG DID NOT DEPLOY. *JB *NM

Engine and Engine Cooling › Engine
Filed Nov 5, 200412,450 milesGA

MY WIFE EXPERIENCED A COMPLETE SHUT DOWN OF OUR 2002 THUNDERBIRD WHILE MAKING A LEFT TURN FROM A COMPLETE STOP IN FRONT OF ONCOMING TRAFFIC. THE CAR "ROLLED" ACROSS THE ONCOMING LANE AND SHE PUT THE VEHICLE IN NEUTRAL AND WAS ABLE TO START THE VEHICLE AGAIN. THIS FAILURE IS IDENTICAL TO THE CIRCUMSTANCES DESRIBED IN ODI ID NUMBER: 10014291 DATED MARCH 3, 2003. *AK

Structure1 injured
Filed Nov 5, 200338,000 milesCA

WHILE DRIVING AT 65 MPH, THE SOFT CONVERTIBLE LOCK MECHANISM BROKE. *AK THE TOP FLEW UP WHILE THE VEHICLE WAS IN MOTION ON THE FREEWAY. THE CONSUMER ATTEMPTED TO GRAB THE LOCKING MECHANISM WHEN IT BROKE. *SCC *JB

Engine and Engine Cooling › Engine
Filed Oct 27, 200321,000 milesGA

WHILE DRIVING AT 70 MPH VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED VEHICLE TO THE DEALER, TECHNICIAN COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK

Engine and Engine Cooling › Engine
Filed Sep 1, 20034,800 milesWV

ENGINE FAILURE. WHILE DRIVING APPROX 40 MPH. SLOWED TO STOP FOR AN ANIMAL IN THE ROAD AND ENGINE FAILED. I SHIFTED TO NEUTRAL AND RESTARTED W/O PROBLEM. HAD THIS OCCURED IN A BUSY INTERSECTION, IT COULD HAVE RESULTED IN SERIOUS INJURY AND/OR DEATH. PLEASE INVESTIGATE AND NOTIFY FORD. THIS IS NOT THE FIRST COMPLAING YOU HAV RECIEVED REGARDING THIS PROBLEM. *AK

Engine and Engine Cooling › Engine
Filed Apr 11, 200310 milesOR

TWICE MY 2002 THUNDERBIRD'S ENGINE HAS STOPPED WHILE I AM DRIVING IT. BOTH TIMES, IT OCCURRED AS I WAS MAKING A LEFT TURN IN FRONT OF ONCOMING TRAFFIC IN A 55 MPH ZONE. WHEN IT QUIT, I WAS UNABLE TO STEER OR CONTROL THE VEHICLE IN ANY WAY. I HAD TO PUT IT IN PARK AND RESTART IT BEFORE I COULD LEAVE THE ONCOMING LANE. FORD HAS AN UNPUBLISHED OASIS SPECIAL SERVICE MESSAGE 16581 WHICH STATES: "2000-2002 LINCOLN LS & 2002 THUNDERBIRD - INTERMITTENT ENGINE QUIT ON DECEL/STOPS/TURNS. SOME 2000-2002 LINCOLN LS & 2002 THUNDERBIRD VEHICLES MAY EXHIBIT AN INTERMITTENT ENGINE QUIT CONDITION. THE ENGINE QUIT MAY OCCUR ON DECELERATION, LOW SPEED/PARKING LOT MANEUVERS OR AGGRESSIVE BRAKING. THE CONDITION MAY NOT BE EASILY DUPLICATED, TYPICALLY NO DTCS WILL BE PRESENT AND THE ENGINE WILL START NORMALLY AFTER THE EVENT. THIS IS UNDER INVESTIGATION FOLLOWING THE QUICK SERVICE FIX PROCESS. UNTIL ROOT CAUSE IS DETERMINED, PLEASE FOLLOW NORMAL PC/ED MANUAL DIAGNOSTICS AND SUBMIT EDSR'S." MY VEHICLE IS IN THE SHOP AND HAS BEEN FOR WELL OVER A MONTH. I AM CURRENTLY TRYING TO REPLACE IT UNDER OREGON'S LEMON LAW. I HAVE JUST STARTED THIS PROCESS AND I DON'T KNOW WHAT THE OUT COME WILL BE. BUT I AM WORRIED THE CONSUMER IS NOT AWARE OF THIS DEFECT. HAD THERE BEEN ONCOMING TRAFFIC WHEN I WAS MAKING THIS TURN IN A 55 MPH ZONE, I VERY WELL MIGHT BE BEEN EXTREMELY INJURED OR DEAD, AND IT WOULD HAVE BEEN CHALKED UP TO SOMEONE TURNING LEFT UNSAFELY. OBVIOUSLY, FORD IS AWARE OF THE DEFECT, BUT OWNERS HAVE NO

Parking Brake › Indicator Light
Filed Apr 8, 2003IL

THE BRAKE LIGHT ILLUMINATED ON THE VEHICLE, HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *JB

Electrical System › Starter Assembly
Filed Apr 8, 2003IL

THE STARTER DRAGGED EVERY TIME THE VEHICLE WAS STARTED. *JB

Vehicle Speed Control › Cruise Control
Filed Apr 8, 2003IL

THE CRUISE CONTROL WAS INOPERATIVE. *JB

Structure
Filed Mar 31, 2003WI

THE SUN VISORS COULD NOT BE TILTED TOWARD THE DRIVER OR PASSENGER WINDOWS. THE DEALER AND MANUFACTURER WERE CONTACTED BUT THERE HAS BEEN NO RESPONSE. *JB *NLM

Seat Belts
Filed Mar 25, 2003AR

THE DRIVER SEAT BELT FAILED TO RELEASE. *JB

Visibility
Filed Mar 24, 20034,900 milesWI

THE VEHICLES VISOR(S) DID NOT MOVE TO THE SIDE WINDOW(S). THE DEALER HAS BEEN NOTIFIED. *NLM SCC

Structure
Filed Jan 13, 20031,000 milesTX

WATER LEAKED ON THE PASSENGER SIDE, WITH THE HARDTOP INSTALLED, PASSENGER SEAT AND FLOOR WERE VERY WET. CONSUMER WAS CONCERN ABOUT THE AIR BAG IN PASSENGER SEAT AS WELL AS ELECTRONICS UNDER PASSENGER SEAT.*JB

Electrical System › Horn
Filed Jan 13, 2003CA

THE VEHICLE'S HORN IS VERY STIFF, CONSUMER STATED A LOT OF FORCE HAD TO BE APPLIED IN ORDER FOR THE HORN TO WORK.*JB

Seat Belts
Filed Jan 13, 20035,509 milesCA

AFTER THE FRONT PASSENGER SEATBELT HAD BEEN FASTENED, IT WOULD ALLOW ANY MOVEMENT. *JB

Seats
Filed Jan 13, 2003CA

BOTH FRONT SEATBACKS TILT FOWARD WITHOUT PRESSING THE ADJUSTER. CONSUMER STATED THE BACKS SHOULD BE IN THE LOCK POSITION UNTIL RELEASED BY THE ADJUSTER. CAUSE IS UNKNOWN. DEALER STATED THEY ALL ARE LIKE THAT. JB

Air Bags › Frontal1 killed
Filed Sep 27, 2002CA

VEHICLE DRIFTED OFF THE ROAD AND HIT AN OBJECT AND NEITHER AIR BAG DEPLOYED. DRIVER DIED FROM CHEST INJURIES. *MR *JB

Seats
Filed Aug 8, 2002TX

CONSUMER RECEIVED A RECALL NOTICE ADVISING THAT FORD IS CONDUCTING A SAFETY RECALL TO INSTALL AN INSERT BEHIND THE DRIVER SEAT LOWER TRIM ON THE VEHICLE. CONSUMER VISITED THE FORD DEALER AND LEARNED THAT THEY DO NOT KNOW ABOUT THE RECALL. CONSUMER WOULD LIKE TO HAVE FORD ORDER THE PARTS AND SEND THEM TO HIS DEALER. *JG

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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