Page 2 of 2 · complaints 51–79 of 79

2012 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Vehicle Speed Control
Filed Aug 12, 201530,000 milesFL

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT DIAGNOSED THAT THE STEERING WHEEL ROTATION SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Structure › Body
Filed Aug 12, 2015FL

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › Body
Filed Aug 5, 2015PA

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/02 THE CONSUMER STATED THE MECHANIC WOULD NOT ALLOW THE VEHICLE TO BE DRIVEN WITHOUT THE REPAIRS COMPLETED. UPDATED 12/30/2015*JS

Engine
Filed Jul 18, 201510,000 milesMI

THIS CAR STOPPED WHILE DRIVING IT 3 TIMES SINCE I PURCHASED IT IN 2011. IT HAS ALWAYS BEEN IN THE SUMMER ON A WARM DAY WITH THE AIR CONDITIONING ON. IN ALL CASES IT HAPPENED WHILE DRIVING AROUND 40 MPH. IT HAPPENED 2 TIMES 2 YEARS AGO AND ONCE IN JUNE 2015. I TOOK THE CAR TO THE HINES PARK FORD ON 7/16/15 AND THEY COULD NOT DETERMINE THE CAUSE OF THIS CAR STOPPING. I PURCHASED THIS CAR NEW AT HINES PARK FORD.

Unknown or Other
Filed Jul 15, 201530,000 milesNY

THIS IS ABOUT FORD RECALL 15S02. MY DRIVERS DOOR HANDLE HAS BARELY FUNCTIONED FOR MONTHS, IF IT FUNCTIONS AT ALL. THE CAR WAS LOOKED AT ON MAY 4, AND SUPPOSEDLY PARTS WERE ORDERED, BUT NEVER RECEIVED. I CONTACTED FORD CUSTOMER SERVICE ON JULY 7, AND ALTHOUGH THEY SAID THEY WOULD RESPOND WITHIN 2 DAYS THEY HAVE NOT YET DONE SO. IT APPEARS THAT FORD HAS LITTLE OR NO INTEREST IN TAKING CARE OF THIS PROBLEM. I HOPE NHTSA CAN MOVE THE COMPANY, OR PENALIZE THEM FOR THIS LACK OF RESPONSIBILITY.

Structure
Filed Jun 15, 2015OH

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V040000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Jun 8, 2015NJ

I BOUGHT THE CAR IN 2013 FROM A DEALER IN SOUTH JERSEY WITH 10000 MILES . AFTER A FEW MONTH'S OF DRIVING I STARTED TO NOTICE A SHAKING IN THE STEERING WHEEL WHEN I APPLIED THE BRAKES . ABOUT A MONTH LATER AT ABOUT 23000 MILES THERE WERE GRINDING AS WELL. I WENT TO THE DEALER AND THEY SAID THE WOULD GRIND THE ROTERS. THIS WAS GOOD FOR 3 MONTHS. I WENT BACK AND THEY REPLACED ALL 4 ROTERS AND PADS FOR FREE AS I HAVE BOUGHT MANY CARS FROM THEM. THE CAR NOW HAS 50000 MILES AND THE HOLE BROBLEM IS STARTING AGAIN. A CAR THAT HAS 50000 MILES SHOUL NOT GO IN FOR BRAKES THREE TIMES. THIS LOOKS LIKE A DISIGN PROBLE AND NEEDS MORE ATTETION.

Structure
Filed May 4, 2015MA

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND REFUSED TO RELEASE THE VEHICLE TO THE CONTACT. THE CONTACT WAS INFORMED THAT ONCE THE RECALL REPAIR WAS PERFORMED, THE VEHICLE WAS TO BE RELEASED. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Engine
Filed May 4, 201578,000 milesAL

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT AFTER REFUELING AND DRIVING AT 40 MPH, THE VEHICLE JERKED AND THEN STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SENSOR IN THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

Service Brakes
Filed Apr 24, 201541,493 milesMI

BRAKES LOCK UP AND WON'T RELEASE. HAPPEN 4 TIMES SINCE INITIAL 8/20/14. CONTINUE TO BRING IT BACK TO FORD DEALER AND THEY CANNOT FIX. *TR

Structure › Body
Filed Apr 23, 2015GA

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL ON THE STRUCTURE OF THE VEHICLE AND THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Sep 23, 201425,000 milesIL

TL* THE CONTACT OWNS A 2012 FORD TAURUS SEL. THE CONTACT STATED THAT THE RADIO BECAME INOPERABLE. ADDITIONALLY, THE HEATER SETTING COULD NOT BE ADJUSTED ON THE DRIVER' SIDE AND THERE WAS NO AIR BLOWING THROUGH THE PASSENGER'S SIDE VENTS. THE AIR CONDITIONER AND WINDOW DEFROSTERS HAD ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CIRCUIT BOARD AND AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Steering
Filed Jul 2, 201418,652 milesPA

I WAS DRIVING ON I279 AROUND 6:15AM ON JULY1, 2014. MY SPEED WAS APPROXIMATELY 60MPH. ALL OF A SUDDEN A MESSAGE APPEARED ON THE SCREEN SAYING THERE WAS A POWER STEERING SYSTEM FAILURE. AT THAT POINT I IMMEDIATELY LOST ALL POWER TO THE STEERING WHEEL. IT WAS VERY DIFFICULT TO MAINTAIN A STRAIGHT COURSE AND FORTUNATELY I DIDN'T HAVE VERY FAR TO GO UNTIL I COULD PULL OVER AND STOP. THIS IS VERY DANGEROUS. SHORTLY THEREAFTER THE ADVANCE TRACTION CONTROL SYMBOL APPEARED ON THE SCREEN ALSO. *TR

Service Brakes
Filed Jul 2, 201428,000 milesGA

I HAVE A 2012 FORD TAURUS SEL WITH APPROXIMATELY 28,000 MILES. THE BRAKES ARE MAKING A GRINDING NOISE. WHEN I TOOK THE CARD TO THE FORD DEALER, WADE FORD, IN SMYRNA GA, I WAS ADVISED THAT THE BRAKE ROTORS HAVE RUSTED. I WAS ALSO ADVISED THAT THIS COULD NOT BE FIXED UNDER WARRANTY. I THINK THIS IS A DEFECT IN THE ROTORS. I HAVE NEVER HAD ROTORS TO RUST. FOR BRAKE ROTORS TO RUST AFTER 2 YEARS AND 28,000 MILES IS AN OBVIOUS SAFETY HAZARD AND THIS CAR SHOULD BE RECALLED IMMEDIATELY. THE FEDERAL GOVERNMENT SHOULD DO SOMETHING ABOUT THIS. *TR

Fuel/Propulsion System
Filed Apr 30, 2014TX

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V109000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT EXHIBITING THE RECALL DEFECT OF A FUEL LEAK AND THAT THE FUEL TANK WOULD NOT NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DENIAL OF THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Nov 9, 201340,000 milesNC

THE HEADLIGHTS HAVE A VERY DEFINITE LINE BETWEEN THE LIT AND UNLIT AREA OF THE ROADWAY AND SURROUNDING AREAS. THIS MAKES FOR A VERY DANGEROUS SITUATION WHERE IN MY AND OTHER POSTERS OPINIONS CREATES A VERY DANGEROUS SITUATION WHENEVER DRIVING AT NIGHT. *TR

Electrical System
Filed Oct 25, 201326,000 milesWA

THE KEYLESS START/STOP BUTTON IS OBSCURED BY THE STEERING WHEEL AND CAN BE INADVERTENTLY TOUCHED WHILE KEEPING ATTENTION TO ROAD AND TRAFFIC.THE BUTTON IN OUR CAR IS EXTREMELY SENSITIVE AND DOES NOT REQUIRE A DELIBERATE PUSH TO TURN THE ENGINE OFF. WHILE DRIVING I WAS TRYING TO ADJUST THE AIR DISCHARGE VENT CONTROL, THAT IS LOCATED DIRECTLY ABOVE THE START/STOP BUTTON.WHEN I PRESSED DOWN ON THE VENT CONTROL MY HAND SLIPPED AND THE HEEL OF MY HAND MUST HAVE CONTACTED THE START/STOP BUTTON. I WAS UNAWARE THE ENGINE WAS OFF UNTIL I REALIZED THE CAR WAS SLOWING AND I HAD NO POWER. NO POWER STEERING AND NO TURN SIGNALS TO LET TRAFFIC KNOW I NEEDED TO MOVE OVER.FORTUNATELY, I WAS ABLE TO COAST TO THE SHOULDER OF THE ROAD. HAD I HAVE BEEN 50 FT. FURTHER, THERE WOULD HAVE BEEN NO SHOULDER TO MOVE ONTO. I HAD NO IDEA WHAT HAD CAUSED THIS EVENT UNTIL A FEW DAYS LATER.WHILE TRAVELING ON I-90 IN A 3 LANE AREA AT 65 MPH, IN THE CENTER LANE, MY HUSBAND INADVERTENTLY HIT THE START/STOP BUTTON WHILE TRYING TO TURN ON THE RADIO.THERE IS ONLY A 3 1/2 INCH GAP, CENTER TO CENTER OF THESE TWO BUTTONS.HE WAS NOT AWARE HE HAD TURNED OFF THE ENGINE UNTIL HE REALIZED THE CAR WAS SLOWING DOWN.PLEASE REALIZE TI TAKES MORE THAN A FEW SECONDS TO GATHER YOUR THOUGHTS, TO FIGURE OUT HOW TO RECOVER FROM THIS. AGAIN, YOU HAVE NO POWER STEERING, NO POWER BRAKES, NO TURN SIGNALS. HE TURNED ON THE EMERGENCY FLASHERS AND MANAGED TO GET US INTO THE RIGHT LANE AND THEN OFF THE HIGHWAY. ALL THE TIME THE CAR IS SLOW

Exterior Lighting
Filed Aug 8, 20131,200 milesMI

HEADLIGHT SYSTEM IS POOR ON LOW BEAM. THERE IS A HORIZONTAL LINE MAKING DEFINITE DIVISION IN VISIBILITY THAT EXTENDS ACROSS THE COMPLETE HORIZONTAL LINE OF VISION. GOING TO HIGH BEAMS STOPS THIS. I NEARLY HAD AN ACCIDENT AS I CANNOT SEE WELL ON LOW BEAMS, UPPER GAZING AREA. THE SAME THING IS REPORTED BY MANY OWNERS. I STOPPED AT THE DEALER, WE LOOKED AT IT, TRIED THE LIGHTS AND I FIND THERE IS WHAT APPEARS A DOOR TO SHIELD SOME OF THE UPPER AREA OF THE LIGHT BULB SO THAT IT IS DARKER AT THE TOP. I ASSUME IT IS TO NOT BLIND ONCOMING DRIVERS WHILE ON LOW BEAMS. MY WIFE CONSTANTLY COMPLAINS OF THIS TOO, THAT SHE FLAT CANNOT SEE ON LOW BEAMS. IN REALITY, IF YOU WERE DRIVING ALONG THE ROAD AND A DEER WAS ON THE ROAD WITH ITS HEAD UP LOOKING AT YOU, THERE WOULD BE NO "DEER IN THE HEADLIGHTS LOOK" THAT YOU COULD SEE. THIS LOW BEAM HEADLIGHT SYSTEM JUST PLAIN ROTS. *TR

Structure › Body
Filed Jul 2, 201310,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE HYDRAULICS FAILED ON THE HOOD AND THE TRUNK OF THE VEHICLE. THE REAR TRUNK ALMOST FELL DOWN ON THE CONTACT WHILE RETRIEVING ITEMS FROM THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 16,500. *TR

Structure
Filed Jun 20, 20136,500 milesOH

AFTER ABOUT 6,000 MILES WE BEGAN TO NOTICE THAT THE RIGHT HAND SIDE BLIS SENSOR AND SIGNAL LIGHT INDICATING A VEHICLE IS IN THE BLIND SPOT WHEN NO VEHICLE OR OTHER OBJECT ARE WITHIN THE AREA. OFTEN THE LIGHT WILL REMAIN ON FOR SEVERAL MINUTES. ADDITIONALLY, OCCASIONALLY STARTED TO GIVE FALSE WARNINGS WHEN NO CROSS TRAFFIC WAS IN THE AREA. NOW VEHICLES CAN BE AS CLOSE AS FIVE FEET BEFORE THE CROSS TRAFFIC ALERT WILL SIGNAL TRAFFIC. UPON ORIGINAL PURCHASE THE CTA WORKED AS DESCRIBED. ONLINE OFFICIAL FORD DOCUMENTATION CITES THE BLIS WILL WORK ONLY FOR VEHICLES AND NOT PEOPLE, INFRASTRUCTURE, BICYCLES, ETC. CROSS TRAFFIC ALERT WILL PICK UP VEHICLES APPROACHING FROM 65 FEET AWAY BUT NOT WHEN APPROACHING VEHICLES ARE MOVING FASTER THAN 15 MPH. HTTP://WWW.YOUTUBE.COM/WATCH?V=WIWHCL1VS4S AND HTTP://MEDIA.FORD.COM/IMAGES/10031/BLIS.PDF WE'VE TAKE THE TAURUS TO THE PURCHASE DEALER WHO KEEPS SAYING THE SYSTEM IS WORKING AS SEEN BY A TECH WALKING BEHIND THE CAR EFFECTIVELY ONLY TESTING THE REVERSE SENSOR SYSTEM BUT THEY WILL NOT TEST FOR CROSS TRAFFIC OR BLIND SPOT SITUATIONS AND THEY KEEP SAYING THAT CANNOT FIX SOMETHING THEY CANNOT SEE AS BROKEN. *TR

Exterior Lighting
Filed May 13, 2013300 milesWI

WHEN DRIVING AT NIGHT IN OUR FORD TAURUS THERE IS A VERY NOTICEABLE HORIZONTAL LINE ACROSS THE ENTIRE WINDSHIELD. THIS DIVIDES THE WINDSHIELD IN HALF AND LOOKING THROUGH THE UPPER HALF IS SIMILAR TO LOOKING THROUGH DARK SUNGLASSES AT NIGHT WHILE THE LOWER HALF IS CLEAR. THIS MAKES IT EXTREMELY DIFFICULT TO SEE ANYTHING IN FRONT OF THE CAR, ESPECIALLY SOMEONE WALKING ON THE SIDE OF THE ROAD. THIS OCCURS ON ROADS WHERE THERE IS NO ONCOMING TRAFFIC. IF THERE ARE ONCOMING VEHICLES WITH LIGHTS ON THIS LINE DISAPPEARS AND THE ENTIRE WINDSHIELD IS CLEAR. IF THE HEADLIGHTS ARE SWITCHED TO THE BRIGHTS POSITION THE LINE ALSO DISAPPEARS. THIS IS SO DISTURBING THAT MY WIFE AND I TRY TO LIMIT OUR NIGHTTIME DRIVING TO OUR OTHER VEHICLE. I HAVE NOTICED THIS COMPLAINT A NUMBER OF OTHER TIMES IN YOUR DATABASE AND YOU CAN FIND THOSE COMPLAINTS HERE: HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/TAURUS/EXTERIOR_LIGHTING/PROBLEM.ASPX [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting › Headlights
Filed Feb 7, 20137,800 milesOH

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT BRIGHT ENOUGH WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO A DEALER. THE DEALER STATED THERE WAS NOTHING THEY COULD ADJUST TO BRIGHTEN THE HEADLIGHTS. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 7,800..... UPDATED 03-28-13 *BF THE CONSUMER STATED THE HEADLIGHTS HAVE A VERY SHARP SHORT CUT OFF THAT LIMITS VISIBILITY GREATLY. THE CUT OFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC. THE FAILURE IS WITH THE DIM LIGHTS. UPDATED 04/18/2013 *JS

Engine
Filed Dec 28, 20123,700 milesOH

TL* THE CONTACT OWNS A 2012 FORD TAURUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO AN AUTHORIZED DEALER. A DIAGNOSTIC TEST WAS PERFORMED WHICH DETECTED NO TROUBLE CODES. THE FAILURE RECURRED ON TWO SEPARATE OCCASION AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN WAS UNABLE TO NEITHER DUPLICATE THE FAILURE NOR LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 3,700.

Electrical System
Filed Aug 28, 20121,450 milesMD

03/24/2012. 1ST FAILURE MILEAGE APPROX.1,450: DRIVING ON I-95S AT APPROX. 70 MPH, RAINING CONDITION, WIPERS IN USE, HEADLIGHTS ON. SUDDENLY THE INSTRUMENT PANEL LIGHTS WENT DARK, WIPERS STOPPED IN THE MIDDLE OF WINDSHIELD, ENGINE CUT OFF. WAS ABLE TO STEER CAR FROM MIDDLE LANE TO ROAD SIDE AND BRAKED. PUT CAR IN PARK, LIGHTS STILL OUT, ENGINE WOULD NOT START. IN LESS A MINUTE, ON THE MIDDLE INSTRUMENT GAUGE A GREEN LIGHTED MESSAGE DISPLAYED: "POWER ACCESSORIES..." FOR A VERY SHORT TIME. THEN CAR RESTARTED. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. 08/04/2012. 2ND FAILURE MILEAGE APPROX. 5,360: NICE HOT DAY OF SUMMER. AFTER STOPPING AT A TRAVEL CENTER PARKING LOT, DROVE ABOUT 25 YARDS IN THE PARKING LOT AT APPROX. 10 MPH, THE INSTRUMENT PANEL LIGHTS WENT OUT AND THE ENGINE CUT OFF. CAR WOULD NOT START IN "NEUTRAL" BUT STARTED IN "PARK" POSITION RIGHT AWAY. FORD SERVICES COULD NOT FIND ANY PROBLEM OR ERROR CODE. IN BOTH INCIDENTS, THE PASSENGER WAS ACCESSING THE "MULTI-MEDIA CONSOLE" FOR RADIO STATION OR GPS.

Visibility › Glass, Side/Rear
Filed May 1, 20128,000 milesOH

TL* THE CONTACT OWNS A 2012 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THE REAR WINDOW SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER REPLACED THE WINDOW. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED 05/31/12 *BF THE CONSUMER STATED WHEN THE WINDOW SHATTERED, GLASS SCATTERED THROUGHOUT THE VEHICLE, INCLUDING THE FRONT SEAT. UPDATED 06/06/12. *JB

Air Bags
Filed Apr 27, 2012100 milesAR

WHILE THE VEHICLE IS IN MOTION, AND WITH A PASSENGER WEIGHING 115 POUNDS ON THE PASSENGER SEAT THE PASSENGER SEAT AIR BAG WARNING LIGHT COMES ON WHILE THE VEHICLE IS IN OPERATION. WHEN THE SEATING IS ADJUSTED THE WARNING LIGHT GOES OFF AGAIN. FORD TAURUS DOES NOT HAVE AN INDICATION TO SAY IF THE PASSENGER AIRBAG IS ACTIVATED OR NOT. EVEN WHEN THE PASSENGER AIRBAG IS NOT ACTIVATED (NO PASSENGER IN SEAT) THE AIR BAGS INDICATOR STAYS DARK. SO WHEN A THE PASSENGER IS ON THE SEAT THERE IS NO WAY TO KNOW IF THE AIR BAG HAS TURNED ITSELF OFF AS IT DID NOT DETECT THE PASSENGER. IN CASES WHERE THE CAR IS INVOLVED IN AN ACCIDENT AN UN ACTIVATED AIR BAG COULD CAUSE A SERIOUS SITUATION AND THE DRIVER HAS NO WAY TO KNOW THE ACTUAL STATUS OF THE AIR BAG. *TR

Exterior Lighting
Filed Jan 30, 20121 milesAR

2012 TAURUS THE HEADLIGHTS ON THE 2012 TAURUS HAVE A VERY SHARP SHORT CUTOFF THAT LIMITS VISIBILITY GREATLY.THIS CAN ONLY BE EXPERIENCED ON A HIGHWAY OR BACK ROAD WHERE THERE IS NO BACK LIGHTS OR OTHER VEHICLES PRESENT.THE CUTOFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC.IF THERE WAS A BIKE OR PERSON WALKING AHEAD ON THE SHOULDER YOU WOULD NEVER SEE THEM IN TIME.THIS PROBLEM IS CAUSED BY AN EYELID THAT DROPS DOWN OVER THE BULB WHEN IN THE DIM MODE.WHEN USING THE BRIGHTS, THE LIGHTS ARE FINE.BECAUSE OF ONCOMING TRAFFIC YOU CANNOT ALWAYS USE YOUR BRIGHT SETTING. THIS PROBLEM IS ESPECIALLY BAD IN THE FOLLOWING SITUATIONS: DOWNHILL; ON CURVES; IN DEER COUNTRY; THIS MAKES DRIVING THE ARKANSAS MOUNTAINS EXTREMELY DANGEROUS AT NIGHT.

Exterior Lighting
Filed Jan 26, 201210 milesMI

THE HEADLIGHTS DO NOT PRODUCE A COMPLETE AND FULL LIGHT FIELD IN FRONT OF THE VEHICLE. THERE ARE SEVERAL DISTINCT "FINGER SHADOWS" PRESENT THROUGHOUT THE ENTIRE LIGHT FIELD, RESULTING IN VERY POOR NIGHT VISION. THIS IS COMPOUNDED BY THE VERY DISTINCT UPPER HORIZONTAL "CUT-OFF" OF THE PROJECTED LIGHT BEAM. THE VISIBILITY PROBLEM IS EVEN WORSE DURING RAINY NIGHTS. LOCAL FORD DEALER REPLACED ENTIRE HEADLIGHT ASSEMBLIES UNDER WARRANTY, PROBLEM STILL PERSISTS. *TR

Exterior Lighting
Filed Nov 25, 2011MI

2012 TAURUS THE HEADLIGHTS ON THE 2012 TAURUS HAVE A VERY SHARP SHORT CUTOFF THAT LIMITS VISIBILITY GREATLY. THIS CAN ONLY BE EXPERIENCED ON A HIGHWAY OR BACK ROAD WHERE THERE IS NO BACK LIGHTS OR OTHER VEHICLES PRESENT. THE CUTOFF PROJECTS A BLACK LINE THAT FLOATS UP AND DOWN ON THE WINDSHIELD THAT IS HYPNOTIC. IF THERE WAS A BIKE OR PERSON WALKING AHEAD ON THE SHOULDER YOU WOULD NEVER SEE THEM IN TIME. THIS PROBLEM IS CAUSED BY A EYELID THAT DROPS DOWN OVER THE BULB WHEN IN THE DIM MODE.WHEN USING THE BRIGHTS, THE LIGHTS ARE FINE. BECAUSE OF ONCOMING TRAFFIC YOU CANNOT ALWAYS USE YOUR BRIGHT SETTING. LUCKILY I OWN ANOTHER VEHICLE SO I CAN DRIVE THAT ONE AT NIGHT UNTIL FORD COMES UP WITH FIX FOR THIS PROBLEM. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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