WHEN BRAKING, THE BRAKE PEDAL ALMOST GOES TO THE FLOOR BEFORE THE BRAKES ENGAGE. BRAKING PERFORMANCE IS GREATLY DIMINISHED, POTENTIALLY LEADING TO A CRASH. A LOCAL REPAIR SHOP DIAGNOSED THE PROBLEM TO A FAILURE ON THE HYDRAULIC SIDE OF THE ANTI-LOCK BRAKING (ABS) MODULE. THE ABS MODULE IS ON BACKORDER AT THE DEALERSHIP AND PARTS SUPPLIER, POSSIBLY INDICATING AN EMERGENT ISSUE THAT THE MANUFACTURER HAS NOT RESPONDED TO ADEQUATELY.
2010 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
MY CAR IS EQUIPPED WITH A REAR POWERED SUN SCREEN. I HAVEN'T USED THIS FEATURE IN 5 YEARS AND SUDDENLY IT POPS UP ABOUT 3/4 WAY UP. SINCE IT IS ONLY PARTIALLY EXTENDED, THE SIDE BRACKETS AND TOP BAR OF THE SUN SCREEN ARE REDUCING MY VISIBILITY OUT OF THE REAR WINDOW. THE SUN SCREEN IS SUPPOSED TO RETRACT WHEN THE CAR IS IN REVERSE. IT WOULD BE ALMOST IMPOSSIBLE TO SEE OUT OF THE REAR WINDOW AT NIGHT WITH SUN SCREEN EXTENTED 3/4 WAY UP. I BELIEVE THIS A SAFETY DESIGN FLAW. THERE ARE NO INSTRUCTIONS IN THE CAR MANUAL TO RETRACT THE SUN SCREEN MANUALLY WHEN THE SUN SCREEN FAILED IN THE EXTENTED OR PARTIALLY EXTENTED POSITION.
AS I WAS DRIVING I HEARD SOMETHING IN MY FRONT PASSAGER SIDE DOOR BREAK AND STARED SQUEAKING.
TL* THE CONTACT OWNED A 2010 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A LIGHT POLE AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITH EXCESSIVE FORCE. IN ADDITION, THE AIR BAGS EMITTED A WHITE SUBSTANCE, WHICH AFFECTED THE DRIVER'S VISIBILITY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED INJURIES TO THE RIGHT HAND, RIGHT ARM, BACK INJURIES, AND WHIPLASH. THE FRONT PASSENGER SUSTAINED WHIPLASH. THE DRIVER AND THE PASSENGER BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING MULTIPLE DEALERS AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ENGINE SURGE FROM THE BEGINNING WHEN THE CAR IS IN CRUISE CONTROL ALL OF A SUDDEN IT WILL SURGE THEN CRUISE CONTROL TURNS OFF. THIS HAS HAPPENED ON SHORT TRIPS AND ON LONG TRIPS. I TOOK THE CAR TO THE DEALERSHIP THE FIRST FEW TIMES IT HAPPENED AND THEY COULD NOT FIND ANYTHING. HOWEVER, WHEN IT DOES HAPPEN (AND IT STILL DOES ON OCCASION) AND THERE IS A CAR BEHIND ME, IT HAPPENS SO QUICKLY THAT IT'S ALMOST AS IF I'M APPLYING MY BRAKES AND THE CAR BEHIND ME USUALLY HAS TO SWERVE OUT-OF-THE-WAY IF THEY'RE TOO CLOSE. THUS, I TRY NOT TO USE ON SMALL TRIPS WHICH ISN'T FAIR TO ME. ANOTHER THING IT DOES, IS WHEN I FIRST TAKE OFF FROM A STOP IT WILL SURGE TO THE POINT THAT IF A CAR IS GOING SLOWER AT THE BEGINNING THERE IS A POSSIBILITY I COULD RUN INTO THE BACK OF IT. THAT IS WHY I GIVE THE CARS AHEAD OF ME A LITTLE LEEWAY. THE CAR DID THIS DURING MY DEMO DRIVE IN THE SALESMAN SAID IT WAS JUST A "HOT CAR ". NOT! *TR
THE RIM TO MY 2010 WAS BENT FOR THE SECOND TIME IN THE LAST FOUR MONTHS. THE FIRST TIME I HAD TO GO TO THE DEALER AND GET A NEW RIM WHICH WAS $860. THE FIRST TIME MY WIFE WAS DRIVING ON A MICHIGAN ROAD AND TIRE LOST PRESSURE. WHEN SHE STOPPED SHE NOTICED A LEAK AND THE RIM WAS BENT. SHE MUST HAVE HIT A POT HOLE BUT THERE WAS NO NOTICEABLE JARRING OF THE VEHICLE. THE SECOND TIME WAS JUST THIS PAST WEEKEND. I WAS DRIVING DOWN THE HIGHWAY AND THERE WAS A SMALL CHUNK OF CONCRETE THAT I COULD NOT AVOID. IT WAS NOTHING THAT WAS HUGE BUT BIGGER THAN A NORMAL ROCK AND BIG ENOUGH TO NOTICE WHILE APPROACHING IT AT 70 MPH. WHEN I HIT THIS CONCRETE THE TIRE PRESSURE SENSOR INSTANTLY WHEN OFF. I PULLED OVER AND NOTICED THAT THE RIM WAS BENT AGAIN. THERE IS NO REASON THAT TWO RIMS SHOULD HAVE BENT FROM NORMAL DRIVING CONDITIONS. MY CAR IS CURRENTLY IN THE SHOP GETTING NEW RIMS AND TIRES AND I HAVE HAD THE CAR LESS THAN A YEAR. I WANTED TO LET OTHER DRIVERS KNOW ABOUT THIS ISSUE SO THEY ARE NOT IN THE SAME BOAT AS ME. *TR
ABS AND TRACTION CONTROL LIGHTS ON. POOR CONTROL ON SNOWY ROADS. *JS
THE CAR WILL NOT START. THIS HAS HAPPENED 7 TIMES IN THE LAST TWO MONTHS. IT IS TOTALLY RANDOM. IT DOESN'T MATTER IF IT IS COLD OR HOT. THERE IS NO CONNECTION BETWEEN HOW LONG IT HAS BEEN DRIVEN OR HOW LONG IT HAS SAT PARKED. FOR EXAMPLE: YESTERDAY, THE CAR WAS PARKED FOR A COUPLE OF HOURS. I WENT TO START IT AND NOTHING. AFTER 15 MIN, IT STARTED. I THEN WENT TO ANOTHER STORE THAT WAS MAYBE FIVE MIN AWAY. THE CAR WAS PARKED NO LONGER THAN 10 MIN . WHEN I GOT IN THE CAR TO LEAVE IT WOULD NOT START. IT STARTED 60 MIN LATER. THE SHORTEST AMOUNT OF TIME I HAVE WAITED FOR IT TO START IS 10 MIN THE LONGEST IS ONE HOUR. WHEN I ATTEMPT TO START IT THERE IS USUALLY NO SOUND. ONCE WHEN I TURNED IT OVER, I HEARD A CLICK, BUT NOTHING. I CANNOT MOVE THE GEAR SHIFT AND THE BRAKES ARE FROZEN. I HAVE HAD IT IN THE DEALERSHIP TWICE AND THEY CANNOT FIND ANYTHING WRONG BECAUSE THEY CANNOT DUPLICATE THE PROBLEM. I CANNOT JUST LEAVE IT AT THE DEALERSHIP INDEFINITELY BECAUSE I DO NOT HAVE THE LUXURY OF HAVING ANOTHER CAR AT MY DISPOSAL. THEY WILL NOT GIVE ME A LOANER BECAUSE IT IS OUT OF WARRANTY. I AM HESITANT ABOUT GOING ANYPLACE FOR FEAR OF IT NOT STARTING AND HOW LONG I WILL BE SITTING SOMEPLACE WAITING FOR IT TO START. IT ISN'T SAFE. I AM LEAVING FOR THREE WEEKS AND WILL LEAVE IT WITH THE DEALERSHIP THEN, BUT IF THEY CAN'T DUPLICATE THE PROBLEM, I 'M BACK TO SQUARE ONE. I HAVE BEEN ON-LINE AND NO ONE ELSE HAS MADE A COMPLAINT ABOUT THIS ISSUE FROM WHAT I HAVE READ. *TR
HUGE ISSUE WITH TRANSMISSION. BUCKING, TRANSMISSION SLIPPING. SHOULD NOT BE HAPPENING SO EARLY IN A VEHICLE. FORD RECOMMENDS TRANSMISSION SERVICE AT 150K, WHY AM I HAVING A PROBLEM? *TR
MY VEHICLE SUDDENLY RAN HOT WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 65 MPH. I IMMEDIATELY PULLED OFF AS MY EXIT WAS APPROACHING AND WITHIN 1/2 FOUND A SAFE PLACE TO PARK. THE ENGINE HAD STEAM COMING FROM THE RADIATOR. AFTER CALLING AAA FOR A TOW, IT WAS TOWED TO THE LOCAL AAA AND THEN TO THE CLASSIC FORD DEALERSHIP. AS THE CAR ARRIVED ON A FRIDAY, FORD DID NOT CHECK IT UNTIL THE FOLLOWING TUESDAY. I RECEIVED A QUOTE FROM FORD THAT IT NEEDED AN ENTIRELY NEW ENGINE,TIMING BELT AND WATER PUMP FOR $7, 400.00! CALLS TO THE CORPORATE FORD DID NO GOOD AS THEY SAID THERE WAS NOTHING THAT FORD COULD DO BUT TO KEEP MY RECEIPTS IN CASE A RECALL WAS EVER ANNOUNCED. I CALLED ANOTHER MECHANIC THAT I HAD USED IN THE PAST AND HE WAS ABLE TO FIX THE ENGINE FOR $1800.00. THE MECHANIC SAID THAT THE ENGINE DESIGN WAS FAULTY AND THAT IF IT EVER RAN HOT AGAIN, IT WOULD DO THE SAME DAMAGE BECAUSE OF THE DESIGN. *TR
THE SEAT WARMER OVERHEATED AND BURNED THROUGH THE LEATHER SEAT COVER WHILE MY 18 YEAR OLD DAUGHTER WAS DRIVING THE CAR TO A DOCTOR APPOINTMENT. SHE VEERED OFF THE EXPRESSWAY (I-75) AND EXITED THE CAR ON THE HIGHWAY TO PUT THE FIRE OUT. WE HAVE ALREADY HAD IT TO A FORD DEALER AND DOCUMENTED THE ISSUE AND HAD THE SEAT COMPLETELY DISCONNECTED FROM THE WIRING SYSTEM. THE CAR IS ONLY 4 YEARS OLD, WE ARE THE ORIGINAL OWNERS. NEVER ANY INDICATION THAT THERE WAS A PROBLEM UNTIL THIS INCIDENT. WE ARE STILL PAYING ON THE LOAN! THROUGH RESEARCHING THIS ISSUE, IT APPEARS THAT THE NHTSA IS ALREADY AWARE OF THE ISSUES WITH THESE HEATED SEAT WARMERS WITH SEVERAL MANUFACTURERS, YET THERE IS NO RECALL AND THE SAFETY ISSUE HASN'T BEEN ADDRESSED AT ALL?
TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE DRIVER CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED, BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
MY 2010 TAURUS SEL V-6 3.5 SHUT OFF WHILE DRIVING AT 30 MPH. ABOUT 6 WEEKS LATER THE ENGINE TURNED ITSELF OFF AGAIN WHILE PARKED. *TR .
THE HEATED SEAT ELEMENT IN DRIVERS SEAT SHORTED OR BROKE AND BECAME VERY HOT, HOT ENOUGH TO CAUSE A BURNING FEELING ON THE DRIVERS BACK AND ACTUALLY CAUSE DAMAGE TO THE LEATHER ON THE SEAT BACK. ACCORDING TO THE DEALER, THEY HAVE EXPERIENCED THIS PROBLEM WITH OTHER CARS AND SAID THEY COULD NOT RE-ASSURE ME THAT IT WOULD NOT HAPPEN AGAIN. *TR
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, HOWEVER THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
WHEN DRIVING CAR THE LEFT REAR BRAKE WOULD MAKE A HIGH PITCH NOISE UPON STOPPING AND THE BRAKE WOULD LOCK ON MOMENTARILY. HAD BRAKES CHECKED FOR PROBLEM AND WAS TOLD THE PADS AND ROTORS WERE IN GOOD SHAPE AND DID NOT SHOW ANY SIGNS OF WEAR OR GLAZING. THE SERVICE TECH SAID THE CALIPERS TESTED GOOD AS WELL. UPON DRIVING THE CAR ON ANOTHER NIGHT FOR ABOUT 10 MILES, THE BRAKES ACTED UP AGAIN AND I WALKED AROUND FOR A VISUAL CHECK. NOTICED THE LEFT REAR (DRIVERS SIDE) ROTOR WAS GLOWING RED HOT SO I SNAPPED A PICTURE OF IT WITH MY CELL PHONE. THE NEXT DAY WE SCHEDULED A SERVICE AT OUR LOCAL FORD DEALERSHIP AND I WAS ABLE TO SHOW THEM MY PICTURE. THEY SAID THEY WERE GOING TO ORDER A NEW CALIPER AND REAR BRAKE PADS AND WOULD CALL WHEN THEY ARRIVED. WE FOUND OUT THAT THESE ITEMS ARE ON BACK ORDER FROM FORD. MEANWHILE, NO CAR WAS MADE AVAILABLE FOR US TO DRIVE UNTIL THE REPAIRS CAN BE MADE SO WE ARE STILL DRIVING THE CAR. MY WIFE NEEDS TO TAKE A BUSINESS TRIP (400 MILES EACH WAY) AND WE ARE NOT SURE IF THIS CAR IS SAFE. WE ARE ASSUMING THAT FORM MOTOR COMPANY FEELS IT IS SAFE TO DRIVE THIS CAR SINCE A LOANER WAS NOT OFFERED TO US. THE BRAKE ROTOR GETS GLOWING RED HOT AND ACTUALLY ILLUMINATES OUR DRIVEWAY AT NIGHT WHEN WE RETURN FROM A TRIP INTO TOWN, WHICH IS ONLY 4 MILES AWAY. WE ARE PARTICULARLY WORRIED ABOUT FUELING THE CAR UP AT A GAS STATION WITH RED HOT STEEL GLOWING AROUND GAS FUMES. THE HEAT IS SO INTENSE THAT YOU CAN FEEL IT FROM 5 FEET AWAY. AFTER READING MANY DIFFERENT BRAK
WHILE DRIVING ON THE EXPRESSWAY NEAR DEARBORN, MI, MY 2010 FORD TAURUS BEGAN TO INCREASE IN SPEED ON ITS ON. THE LAST TIME I LOOKED AT IT BEFORE I CRASHED, THE ODOMETER WAS AT ABOUT 80 MILES PER HOUR. I COULD NOT STOP THE CAR BY PRESSING ON THE BRAKES. I WAS GETTING CLOSE TO OTHER CARES, SO I TURNED TO THE RIGHT TO AVOID A COLLISION WITH ANOTHER CAR, SO I HIT THE GUARD RAIL AND THE CAR ROLLED OVER. THANKFULLY, I WAS NOT HURT AND NO ONE ELSE WAS EITHER. MY CAR, OF COURSE, WAS TOTALLED AND BASED ON MICHIGAN LAW, I ALSO RECEIVED A TICKET.
2010 FORD TAURUS. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD LIGHTING ISSUES. *SMD THE CONSUMER STATED THE DASHBOARD INFORMATION WAS IMPOSSIBLE TO READ, DURING THE DAYTIME.*JB
THIS IS A RECURRING, INTERMITTENT PROBLEM. USUALLY AT SLOW SPEED THE CAR LOOSES POWER, THEN SLIPS INTO NEUTRAL, THEN AFTER A FEW SECONDS, BANGS HARSHLY INTO GEAR. TSB # 11 9 11 WAS PERFORMED NOVEMBER OF 2012 WHICH IMPROVED SYMPTOMS BUT PROBLEM STILL LINGERS. FORD WILL NOT DO FURTHER REPAIRS TILL THE PROBLEM CAN BE REPRODUCED. I HAVE SO FAR FAILED TO REPRODUCE IT ON DEMAND AND THE COSTS FOR EACH ATTEMPT TO REPRODUCE ARE MY RESPONSIBILITY. IN TRAFFIC THE LOSS OF POWER AND TRANSMISSION DISENGAGING COUPLED WITH A HARSH RE-ENGAGEMENT IS FRIGHTENING AND HAS A POTENTIAL FOR CONTRIBUTING TO AN ACCIDENT. A FRIEND IN MO, WITH THE SAME TYPE OF CAR HAD THE SAME SYMPTOMS AND WAS LUCKY ENOUGH TO HAVE THEM REPRODUCED FOR SERVICE TECHS. HIS NAME AND CAR'S VIN ARE WITHHELD HERE FOR SECURITY. PUNDMAN FORD IN ST. CHARLES MO RECENTLY REPLACED 2 SENSORS ON THE TRANSMISSION TO COMPLETELY CORRECT THE PROBLEM. MY PROBLEM IS A KNOWN PROBLEM AND SHOULD BE FIXED BY FORD WITHOUT THE BURDEN OF REPRODUCTION BASED ON MY CARS SYMPTOMS. I FEEL LIKE FORD IS SWEEPING MY PROBLEM UNDER THE RUG AND HOPING IT WILL GO AWAY BY IGNORING IT. *TR
TL* THE CONTACT OWNS A 2010 FORD TAURUS. AFTER MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
I PULLED UP TO MY DAUGHTERS HOUSE, PUT THE CAR IN PARK AND EXITED THE VEHICLE. I KNOCKED ON THE DOOR AND CROSSED BACK IN FRONT OF THE VEHICLE AT WHICH TIME IT DROVE FORWARD ALMOST HITTING ME THEN HITTING THE HOUSE. THE SHIFTER WAS STILL IN PARK. *TR
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT HEARD A NOISE UPON TURNING ON THE TEMPERATURE CONTROLS FOR A/C OR HEATING AND HEARD A CLICKING NOISE UPON STARTING THE VEHICLE. THE CONTACT STATED WHILE DRIVING, THE A/C CONTROL WAS TURNED ON AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO WAIT A MOMENT AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
I WAS DRIVING MY VEHICLE ON THE INTERSTATE WHEN IT STARTED SURGEON. THEN THE NEXT DAY WHEN I WAS DRIVING IT IN TOWN STARTED DRIVING ERRATICALLY AND I THOUGHT IT WAS GOING TO DIE. I TALKED TO FORD ABOUT IT AND THEY SAID THAT THE ESCAPE AND THE FUSION WERE BOTH RECALLED FOR THE SAME ISSUE. THE THROTTLE BODY IT'S THE ISSUE. *TR
AFTER REVERSING OUT OF SPARKING SPOT IN A SHOPPING CENTER I PUT THE CAR IN DRIVE. THE CAR IMMEDIATELY BEGAN ACCELERATING AT FULL SPEED. I HAD BOTH FEET ON THE BRAKES BUT THE CAR SPEED KEPT INCREASING. I PUT THE SHIFT LEVER IN NEUTRAL AND THE ENGINE SEEMED LIKE IT WAS GOING TO BLOW UP. I PUT THE CAR BACK IN DRIVE TO PREVENT ENGINE DAMAGE. AFTER APPROX TWO (2) SECONDS THE ENGINE SPEED RETURNED TO A NORMAL IDLE SPEED AND I WAS ABLE TO GET THE CAR STOPPED. I IMMEDIATELY TOOK THE CAR TO GERMAIN FORD AT 7250 SAWMILL ROAD, COLUMBUS OHIO. THEY HAD THE CAR FOR APPROXIMATELY 6 HOURS BUT COULD NOT FIND ANY STORED FAULTS IN THE ONBOARD COMPUTER/DIAGNOSTICS SYSTEM AND WERE UNABLE TO REPRODUCE THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000. THE CURRENT MILEAGE WAS 52,000. R
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT THERE WAS AN INCREASE IN ENGINE RPMS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,880 AND THE CURRENT MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN ENGAGED, HOWEVER THE VEHICLE DID STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE MASTER CYLINDER. IN ADDITION, THE CONTACT WAS ADVISED THAT THE HYDRAULIC CONTROL MODULE WAS FAULTY AND WOULD BE REPLACED ONCE THE PART BECAME AVAILABLE. THE VEHICLE REMAINED AT THE DEALER UNTIL FURTHER REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE. UPDATED 03/12/14*LJ THE ABS MODULE NEEDED TO BE REPLACED. 03/21/14
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO ACCELERATE RAPIDLY. THE BRAKE PEDAL WAS ENGAGED REPEATEDLY AND THE CONTACT SHIFTED INTO PARK IN ORDER TO STOP THE VEHICLE FROM FURTHER ACCELERATING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. THE VIN WAS UNAVAILABLE.
AT APPROXIMATELY 11:30PM, EST, ON 11/23/2013, AT A PARKING LOT AT THE INTERSECTION OF ROUTE 59 AND FRANKLIN TPK., IN SUFFERN, NY, THE VEHICLE ENGAGED IN AN UNINTENDED ACCELERATION WHILE THE BRAKE WAS BEING APPLIED TO BRING THE CAR TO A FULL STOP. I,[XXX], THE DRIVER, FORCED DOWN THE BRAKE PEDAL TO HALT THE VEHICLE, PLACED THE SHIFT LEVER IN NEUTRAL, AND DEPRESSED THE IGNITION BUTTON TO STOP THE RACING ENGINE. THE CAR WAS RESTARTED, WITH NO FURTHER MALFUNCTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE NOTICED A HISSING SOUND WHILE BRAKING. THE BRAKE PEDAL WOULD ALSO ABNORMALLY TRAVEL TO THE FLOORBOARD INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSIS THE FAILURE. THE FAILURE WAS RECURRING AND ON A SEPARATE OCCASION WHILE APPROACHING A TRAFFIC STOP, THE BRAKES WERE UNRESPONSIVE WHEN APPLIED AND CAUSED THE DRIVER TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE DRIVER SUSTAINED INJURIES TO THE LEFT ARM. THE VEHICLE WAS TOWED A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. UPDATED 11/19/13*LJ
IT STARTED TO RAIN AND WITHOUT ANY PRIOR WARNING, THE WINDSHIELD WIPERS DID NOT WORK. LUCKILY I WAS NEAR HOME AND ABLE TO RETURN SAFELY ALTHOUGH IT WAS A VERY DANGEROUS TIME FOR A FEW MILES. THE DIRECTIONALS AND BRIGHT LIGHT SWITCH IS FINE ON THE STICK BUT NOT THE WIPERS OR WASHER. THE LOCAL FORD DEALER WANTS $113 TO TELL ME WHAT IS WRONG - HE SAYS THE TECH NEEDS TO BE PAID FOR TURNING THE COMPUTER ON. AFTER THAT PAYMENT I WOULD KNOW WHAT IT WOULD COST TO FIX THE PROBLEM BECAUSE THE TAURUS IS OUT OF WARRANTY AND IT MIGHT BE AS HIGH AS $500. HE MADE NO SUGGESTION OF STARTING TO CHECK FOR A FUSE OR RELAY PROBLEM - SO I GUESS IF IT WAS THE FUSE THAT WOULD COST ME $113 BECAUSE I WAS ASKED TO SIGN FOR THE $113 FEE, NO MATTER WHAT - A BASE FEE TO LOOK AT A FORD OUT OF WARRANTY. INSTEAD I LEFT THE DEALERSHIP. *JS
MY WIFE WAS DRIVING THE CAR ON THE HIGHWAY WHEN IT STALLED WITHOUT WARNING AND LOST ALL POWER (INCLUDING POWER STEERING). THE DOORS ALSO LOCKED AUTOMATICALLY. SHE WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD SAFELY. THE CAR STARTED NORMALLY A FEW MINUTES LATER AND SHE DROVE IT DIRECTLY TO A FORD DEALERSHIP IN HACKETSTOWN NJ. THEY MADE SOME (IN RETROSPECT QUESTIONABLE) REPAIRS, REPLACING THE BATTERY AND THE FUEL PUMP. WHEN THE CAR WAS PICKED UP IT STALLED AGAIN LEAVING THE DEALERSHIP. WE TOOK IT TO ANOTHER MECHANIC WHO SAID THE FUEL PUMP WAS IMPROPERLY INSTALLED AND FIXED IT. THE CAR RAN FINE FOR ANOTHER FEW MONTHS, BUT STALLED AGAIN, IN THE EXACT SAME MANNER, GOING ABOUT 50 MILES PER HOUR. ONCE AGAIN, AFTER SAFELY NAVIGATING TO THE SHOULDER THE CAR ENGINE STARTED WITHOUT ISSUE. THIS TIME WE TOOK THE CAR TO MANHATTAN FORD AND CONTACTED FORD CUSTOMER CARE. FORD CUSTOMER CARE DID NOT CONCEDE ANY ISSUES WITH THE MODEL, AND USED THE SOMEWHAT CIRCULAR REASONING THAT IF THERE WERE A PROBLEM THE MODEL THEN THERE WOULD HAVE BEEN A RECALL, AND BECAUSE THERE WAS NO RECALL, THERE WAS NO PROBLEM. THEREFORE, THEY CONCLUDED, THE ISSUE RESTED SOLELY WITH MY INDIVIDUAL CAR. ON THE OTHER HAND, FORD CUSTOMER CARE WAS LESS ENTHUSIASTIC ABOUT REPORTING THE PROBLEM TO THE NHTSA. WHEN I FIRST REACHED OUT TO THEM ON 9/9/13 THEY SAID I DID NOT NEED TO REPORT ANYTHING SINCE FORD WOULD DO IT ON MY BEHALF. LATER, WHEN I SPOKE TO THE FORD CUSTOMER CARE REGIONAL SUPERVISOR [XXX] ON 9/11/13, SHE DISMISS
THIS IS THE TWIN TURBO V6 ECOBOOST ENGINE. THIS VEHICLE HAS HAD SEVERAL TRANSMISSION ISSUES DATING BACK TO AUGUST 2011. FIRST ISSUE: CAR STUMBLED UPON ACCELERATING FROM A DEAD STOP. PARTICULARLY UNSAFE WHEN TURNING INTO TRAFFIC. ONE POTENTIALLY SERIOUS EVENT WAS A RIGHT TURN I MADE FROM A STOP LIGHT AND THE CAR CAME TO A CRAWL. AFTER HAVING THE CAR FOR MORE THAN A WEEK, FORD "FIXED" THE PROBLEM BUT IT RECURRED A MONTH LATER. NEXT INCIDENT(S): TRANSMISSION LUNGES AND CAME OUT OF GEAR AND REVVED UP. AGAIN, FORD HAD THE CAR FOR ABOUT 10 DAYS. THAT WAS SEPTEMBER 2011. OCTOBER 18, 2011: CAR LOST POWER ON FREEWAY AND RAN VERY ROUGH. CAR TOWED INTO FORD. THE HAD TO REPLACE COILS, PLUGS, AND PCM. 9/14/2012: SUNROOF FAILED AND WOULD NOT CLOSE. PROBLEM FIXED UNDER WARRANTY. 8/16/2013: DELIVERED THE CAR TO FORD BECAUSE THE TRANSMISSION ACTING UP ONCE AGAIN. THIS TIME WHEN I PRESS THE ACCELERATOR THE CAR STALLS VERY BRIEFLY BUT THEN CATCHES AND ACCELERATES FORWARD QUICKLY. THIS IS A LIABILITY CONCERN. ON THE FREEWAY, WHEN I PRESS THE GAS TO ACCELERATE TO PASS A CAR, THE CAR COASTS BEFORE CATCHING. FORD STILL HAS THE VEHICLE AND IS TELLING ME THAT THEY DON'T SEE AN ISSUE WITH THEIR DRIVE TESTS BUT HAVE A CALL INTO FORD TO SEE HOW TO PROCEED. I'M VERY CONCERNED. *TR
2010 TAURUS SHO. BRAKES ROARING &/OR GRINDING WHEN APPLIED MEDIUM TO HEAVY. BRAKES FEEL WEAK & SLOW TO RESPOND WHEN APPLIED. LITE GREASE OR OIL BURNING SMELL COMING INTO CAR. ENGINE LOST POWER, CAR FILLED WITH HEAVY FUEL SMELL, MULTIPLE WARNING LIGHTS FLASHING, & STEERING WAS VERY HARD TO TURN IN TRAFFIC NEAR FORD DEALER & COASTED INTO THE SERVICE LANE. FORD SAID WRONG SPARK PLUGS INSTALLED AT FACTORY WHICH CAUSED PLUGS TO FOUL, THEN 2 INJECTORS TO LOCK WIDE OPEN, COIL PACKS RUINED, PCM BURNT UP, & SEVERAL OTHER PROBLEM. ADAPTIVE CRUISE CONTROL SHUTS DOWN ON THE INTERSTATE & WARNING SYSTEM FLASHES ON THE WINDSHIELD & SYSTEM SAYS SENSOR IS BLOCKED & THE COLLISION WARNING SYSTEM IS NOT WORKING. TO CORRECT THE PROBLEM THE VEHICLE HAS TO BE STOPPED & RESTARTED . TRANSMISSION DOWNSHIFTS INCORRECTLY AT TIMES OR HESITATES TO RESPOND WHILE TRYING TO MERGE INTO INTERSTATE TRAFFIC. FORD SYNC SYSTEM CUT ON & OFF OR DISCONNECTS FROM PHONE WHICH IS LINKED TO 911 FOR SAFETY. BLIND SPOT WARNING SYSTEM GIVES FALSE WARNINGS CONSTANTLY WHEN NO OTHER VEHICLES ARE NEAR & ON VARIOUS ROADS TYPES. AUTOMATIC WIPERS COME ON WHEN ITS NOT RAIN. ADAPTIVE CRUISE WILL NOT MAINTAIN THE PROPER GAPS BETWEEN VEHICLES AHEAD OF IT & DRIVER MUST TAKE CONTROL. DURING FUELING THE FUEL POURS OUT FROM THE OVERFLOW VALVE WHEN THE TANK TOPS OFF AT ANY GAS STATION. DARK QUARTER SIZE SPOT COMING UP IN THE DRIVER'S SIDE MIRROR WHICH OBSCURES VISION OF OTHER VEHICLES. DUST & DIRT ENTERING THE VEHICLE AROUND THE REAR DOORS
I'VE COMPLAINED TO MULTIPLE SERVICE DEALERS THAT MY CAR ALMOST STALLS WHILE LEAVING A DEAD STOP AND ALSO HESITATES AT HIGHWAY SPEEDS. I'M AFRAID TO DRIVE IT OUT OF STATE FOR FEAR OF AN INCIDENT BECAUSE OF THE ENGINE/TRANSMISSION BEHAVIOR. ONE DEALER SERVICE TRANSMISSION SPECIALIST ORDERED A PART AND INSTALLED IT, BUT, THE PROBLEMS STILL EXIST! *TR
TWO DAYS BEFORE THE INCIDENT, THE STEERING ON THE CAR STARTED MAKING A NOISE WHEN THE STEERING WHEEL WAS BEING TURNED, SIMILAR TO SOMETHING RUBBING. WE VISUALLY CHECKED AND SAW NOTHING HUNG UP UNDER THE CAR. THE SYSTEM ON THIS CAR IS AN ELECTRIC POWER STEERING, SO THERE WAS NO FLUID TO CHECK EITHER. OTHER THAN THE NOISE, THE STEERING SEEMED NORMAL EXCEPT FOR WITH THE STEERING WHEEL CENTERED, THERE FELT LIKE THE STEERING WHEEL WAS IN A SMALL DETENT. IT WOULD TAKE JUST A LITTLE EXTRA AMOUNT OF PRESSURE INITIALLY TO TURN THE WHEEL. HOWEVER ON THE 6TH, I WENT TO BACK THE CAR OUT OF THE GARAGE AND THE STEERING WHEEL WOULD NOT TURN, LITERALLY NOT TURN WITH ME PULLING AS HARD AS I COULD. AFTER ABOUT A MINUTE OF NO LUCK, I PULLED THE CAR STRAIGHT BACK INTO THE GARAGE. AT THIS POINT THE STEERING STARTED WORKING SOMEWHAT, I WOULD TURN THE STEERING WHEEL FOR WHAT SHOULD HAVE BEEN A HARD TURN AND THE TIRE WAS ONLY MOVING, MAYBE A 1/6TH OF A "NORMAL". AFTER ANOTHER MINUTE OR SO, IT STARTED ACTING LIKE IT DID INITIALLY, NORMAL TURN WITH THE NOISE. IF THE NO TURN OR 1/6ISH OF A TURN INCIDENTS WHAT HAVE OCCURRED ON A ROAD, THERE WOULD HAVE BEEN AND ACCIDENT, UNQUESTIONABLY. THERE WERE 4 ADULTS WHO ALL WITNESSED THIS INCIDENT. I HAD THE CAR TOWED TO THE NEAREST DEALER ON THE 8TH. I CONTACTED FORD AND THE RESPONSE WAS PRETTY MUCH PARTS BREAK, PAY TO FIX IT. *TR
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT THERE WERE FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED VEHICLE AND FOUND A LEAK IN THE FUEL LINE, ABOVE THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 37,000. THE CURRENT MILEAGE WAS 39,000.
SOON AFTER I GOT MY NEW 2010 FORD TAURUS IN MARCH OF 2010, IT CAME TO A COMPLETE STOP AS I WAS DRIVING WITH MY SISTER (MILEAGE UNDER 1,000 MILES). I CALLED THE FORD DEALERSHIP AND THEY SAID TO TRY IT AGAIN - THE CAR RAN WELL, SO I FORGOT ABOUT THE INCIDENT. IN APRIL 2012, I AGAIN LOST POWER SUDDENLY AND COMPLETELY WHILE DRIVING. I PUT ON THE EMERGENCY LIGHTS, LEFT THE CAR IN THE MIDDLE OF MY ROAD WHERE IT HAD STOPPED, AND CALLED AAA TO TOW IT BACK TO THE DEALERSHIP. SERVICE REPLACED THE THROTTLE BODY, AND SAID THEY FOUND NOTHING THAT COULD CAUSE THE CAR TO STALL. TWICE AGAIN, THE CAR STOPPED AS I WAS DRIVING IT AND EACH TIME FORD SERVICE COULD FIND NOTHING WRONG. THE LAST INCIDENT LEFT ME SHAKEN AS I WAS STUCK ACROSS MY ROAD, EXPOSED TO TWO-WAY TRAFFIC. AFTER THE LAST INCIDENT FORD EXAMINED THE CAR FOR SEVERAL DAYS, DROVE IT HUNDREDS OF MILES AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. THEY REFERRED ME TO FORD MOTOR. FORD WANTED A SECOND OPINION FROM ANOTHER DEALERSHIP. OF COURSE THE SECOND OPINION SAID ALL WAS FINE, AND THEY COULD NOT DUPLICATE THE INTERMITTENT PROBLEM. FORD MOTOR COMPANY DECLINED MY REQUEST FOR A REPLACEMENT CAR AND FOR A LOANER. I TOOK THE CAR BACK TO THE FORD AND LEFT IT THERE. FORD ABSOLUTELY KNOWS THE DANGERS OF THIS CAR, THEY ARE WELL DOCUMENTED IN MY COMPLAINT HISTORY AND IN VARIOUS COMPLAINT VENUES ON THE INTERNET AND THEY ARE STONE WALLING VERY EFFECTIVELY. THE FACT IS THAT FORD ITSELF HAS ISSUED SEVERAL TECHNICAL SERVICE BULLETINS TALKING ABOUT
TL* THE CONTACT OWNS A 2010 FORD TAURUS. THE CONTACT STATED THAT THERE WAS AN ODOR OF GASOLINE PRESENT IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS ADVISED THAT THE ENTIRE FUEL LINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION HOWEVER, THE MECHANIC CONFIRMED THE INITIAL DIAGNOSIS. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 38,000.
I WAS DRIVING DOWN THE INTERSTATE WHEN THE CAR STARTED RUNNING REAL CHOPPY AND MISFIRING. I GOT THE CAR TO A SAFE DESTINATION. AFTER RESTARTING THE VEHICLE, THERE WAS A TREMENDOUS AMOUNT OF WHITE SMOKE COMING FROM THE EXHAUST. I WAS ABLE TO GET IT TO OUR NEAREST FORD DEALERSHIP. PRIOR TO THIS INCIDENT THERE WERE NO CHECK ENGINE LIGHTS, NO PROBLEMS PASSING EMISSIONS, JUST NO SIGNS THAT ANYTHING WAS WRONG. THIS IS A 2 YEAR OLD VEHICLE PURCHASED BRAND NEW FROM THE DEALERSHIP. FORD HAS BRAGGED ABOUT THIS ENGINE BEING A PREMIER ENGINE, TOP NOTCH ECO BOOST TURBO CHARGED AND FOR US TO HAVE TO REPLACE IT AFTER TWO YEARS OF DRIVING IS INSANE. WE HAVE VEHICLES OLDER THAN THIS 2010 TAURUS SHO, ONE WITH 100,000(CHEVY 2006), ANOTHER WITH 150, 000(HONDA 2004), AND ANOTHER WITH 60,000(MITSUBISHI 2003) THAT HAVE GIVEN US NO PROBLEMS. FORD HAS NOT LIVED UP TO THEIR CLAIMS ON THIS CAR. THE DEALERSHIP SAID THAT ONE OF THE CYLINDERS HAD A COMPRESSION OF 0 AND THAT WE NEEDED AN ENGINE REPLACEMENT. THEY NEVER TOOK THE ENGINE APART, THEY JUST DID A DIAGNOSTIC. I CALLED THE CUSTOMER SERVICE LINE AT FORD AND COMPLAINED IMMEDIATELY AFTER FINDING OUT THAT WE WERE GOING TO NEED AN ENGINE. THEY QUOTED A PRICE OF $6800 TO REPLACE THE ENGINE.AFTER PROVIDING OUR SERVICE RECORDS, FORD OFFERED TO HELP US WITH SOME OF THE COST BUT WE WERE STILL OUT OF POCKET ALMOST $5000. WARNING TO CONSUMERS, THIS CAR, EVEN THOUGH I LOVED DRIVING IT, I WOULD NOT RECOMMEND IT TO ANYONE! WE PAID CLOSE TO $50,000 FOR THIS CAR. I
TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO A LOWER GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER THIRTEEN TIMES FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN REPLACED THE THROTTLE BODY BUT THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50.
OUT FOR A SUNDAY DRIVE AND SUDDENLY THERE WAS HEAVY BRAKE NOISE AT RIGHT REAR BRAKE. THE BRAKE PADS AND ROTOR WERE RUINED. THE BRAKE PADS HAD LOCKED UP AND WOULD NOT RELEASE. ALL OTHER BRAKES OK. FORD CLAIMED THIS WAS NORMAL BRAKE WEAR, WOULD NOT FIX THE PROBLEM. THIS MAY BE NORMAL FOR FORD CARS, IT HAS NOT BEEN MY EXPERIENCE WITH OTHER BRANDS. *TR
I NOTICED A BRAKE ISSUE IN 2011 AND BROUGHT MY CAR INTO FORD FOR REPAIR. I WAS TOLD THERE WAS NO ISSUE WITH MY BRAKES. I BROUGHT MY CAR TO ANOTHER MECHANIC WHO SAID THE PEDAL WAS GOING TO THE FLOOR AND THAT THERE DEFINITELY WAS AN ISSUE. I BROUGHT THE CAR BACK AND THEY CLAIMED THERE STILL WAS NO ISSUE. I CALLED FORD CUSTOMER CARE ON 12/12/12 AND AFTER DAYS OF ARGUING THEY AGREED TO FIX THE FRONT BRAKES. THEY ADVISED THAT THERE WAS NO ISSUE WITH THE BACK BRAKES. I STILL HAD A SQUEAK BUT THE PEDAL WAS NO LONGER GOING TO THE FLOOR. I WAS TOLD A SQUEAK CAN BE NORMAL. LAST WEEK I NOTICED A GRINDING SOUND COMING FROM WHAT APPEARED TO AGAIN BE THE BRAKES. I HAVE 12,000 ADDITIONAL MILES ON THE CAR SINCE FIRST BRINGING IT IN. I AM NOW TOLD THAT THE BACK BRAKES NEED A COMPLETE REPAIR BECAUSE THE CALIPER IS LOCKED AND THE PADS AND ROTORS ARE DESTROYED. I ASKED WHY THIS WASN'T FIXED BEFORE AND THEY SAID IT WAS NOT SOMETHING FORD WAS GOING TO COVER BECAUSE IT WAS NOT LOCKED AT THAT TIME. I AM 6000 MILES OVER THE WARRANTY AND WAS TOLD THAT I WOULD HAVE TO PAY $560.00 FOR THE REPAIRS. I LOOKED ONLINE AND FOUND A HOST OF OTHERS COMPLAINING OF THE SAME ISSUE AND ALSO FOUND A SERVICE NOTICE (TSB 10-7-2) POSTED BY FORD MOTOR COMPANY ADVISING HOW TO REPAIR "REAR BRAKE DRAG OR REAR BRAKE NOISE". THIS BULLETIN WAS ISSUED FOR VEHICLES (INCLUDING THE 2010 FORD TAURUS) BUILD ON OR BEFORE 12/14/2009 AND DISCUSSES REPAIRING CALIPERS AS IS NEEDED IN MY REPAIR. I WAS OUTRAGED THAT THIS PROBLEM WAS OUT TH
TL* THE CONTACT OWNS A 2010 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE BRAKE WAS ENGAGED AND THERE WAS AN UNEXPECTED ACCELERATION. THE CONTACT APPLIED THE BRAKE PEDAL REPEATEDLY AND THE VEHICLE CAME TO A STOP. THE FAILURE OCCURRED ON A SECOND OCCASION WHICH RESULTED INTO A CRASH. THERE WERE NO PHYSICAL INJURIES. THE CONTACT'S VEHICLE SUSTAINED MODERATE DAMAGES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE UNINTENDED ACCELERATION ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
AT LEAST 7 TIMES WHILE DRIVING ON THE EXPRESSWAY THE ENGINE STALLED. I HAVE TO SHIFT TO NEUTRAL AND STEP ON THE BRAKE AND PUSH THE START BUTTON AND THE CAR IS BACK TO NORMAL WHEN I SHIFT TO DRIVE. I TOOK IT IN TO THE DEALER AND THEY COULD NOT FIND ANYTHING WRONG. THE FEAR IS THAT I DO NOT KNOW WHEN IT WILL STALL AGAIN. I HAVE READ ON THE INTERNET THAT OTHER FORD TAURUS OWNERS HAVE THE SAME PROBLEM. I WOULD HOPE THAT YOU COULD MAKE THE FORD COMPANY RECALL THESE CARS BEFORE SOMEBODY GETS HURT. BEFORE IT STALLED THE PREVIOUS TIME ON SEPT. 2, 2011 AT 38,640 MILES IT DID NOT STALL TILL JULY 5,2012. AT47,405 MILES. THEN IT STALLED YESTERDAY JULY 16, 2012. *TR
THIS COMPLAINT IS CONCERNING THE MICHELIN TIRES THAT CAME AS OE ON THIS CAR. THE SIDEWALLS OF THESE TIRES BEGAN CRACKING THAT WAS FIRST NOTICED AT THIS DATE. THE CRACKING HAS CONTINUED TO GET WORST AND AS OF THIS DATE I FEEL THAT THE TIRES ARE CREATING A SAFETY ISSUE AND ARE NOT RELIABLE. THESE PROBLEM HAS ALSO OCCURRED WITH SEVERAL OTHER PEOPLE THAT HAVE THESE TIRES ON THE SAME CARS. THIS IS A COMMON WELL KNOWN PROBLEM AMONG OWNERS OF THIS CAR EQUIPPED WITH THESE MICHELIN TIRES. HOWEVER, AS OF THIS DATE NEITHER FORD NOR MICHELIN WILL ACKNOWLEDGE OR ACT ON THIS PROBLEM. THESE ARE MICHELIN PRIMACY MXV TIRES IN SIZE: 245/45R20. CURRENTLY THERE IS 19,000 MILES ON THESE TIRES AND THEY HAVE BEEN ROTATED ON A REGULAR BASIS. *TR
THIS IS THE SECOND OCCASION IN TWO WEEKS. ONE SURGE OCCURRED FROM A FULL STOP AND THE ABS BRAKES DIDN'T STOP THE VEHICLE BEFORE BUMPER IMPACT. SECOND ACCIDENT WAS WHEN I WAS TRAVELING 20-30 MPH AND WENT TO STOP AND THE CAR SURGE WITH THE ABS FOOT PEDAL PRESSED AS HARD AS POSSIBLE. THE ABS BRAKES MADE A NOISE 3 TIMES BEFORE IMPACT TO REAR BUMPER / SPARE TIRE. IN ADDITION I HAVE COMPLAINED TO MY DEALERSHIP THE LAST 3 SERVICE VISITS THAT THE RIGHT SIDE OF THE FRONT BRAKES MAKE A GRINDING NOISE SPORADICALLY WHEN BRAKING. I HAVE ALSO EXPERIENCED LOSS OF POWER WHILE ON A HIGHWAY (VERY SCARY). *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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