Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
TL* THE CONTACT OWNS A 2004 FORD TORUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH THE VEHICLE ACCELERATED INDEPENDENTLY AS THE BRAKE WAS BEING APPLIED WITHOUT WARNING. THE FAILURE OCCURRED FIVE TIMES OVER A ONE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 5/27/14*CN UPDATED 8/17/17/*CN
VEHICLE SUDDENLY BEGAN TO ACCELERATE AFTER I HAD TAKEN MY FOOT OFF THE GAS PEDAL. IT REACHED APPROXIMATELY 50 MPH BEFORE I APPLIED THE BRAKES. IT RESPONDED TO THE BRAKES, BUT WAS DIFFICULT TO HOLD AT A STOP FOR A STOPLIGHT. PUTTING THE CAR IN PARK OR NEUTRAL CAUSED THE ENGINE TO REV TO 3,00 - 4,000 RPMS. THE PROBLEM RECURRED SEVERAL TIMES ON A 4 -5 MILE DRIVE. CAR WAS TAKEN TO A DEALERSHIP WHERE THE PROBLEM WAS DIAGNOSED AS A FAULTY CRUISE CONTROL CABLE HOLDING THE THROTTLE OPEN. CRUISE CONTROL CABLE ASSEMBLY WAS REPLACED AND PROBLEM HAS NOT RECURRED. I HAVE CONTACTED FORD TO DISCUSS THE ISSUE AND MENTIONED THE HIGH NUMBER OF SIMILAR COMPLAINTS SEEN ON THIS SITE. *TR
CAR CONTINUES TO ACCELERATE AT MODERATE RATE WHEN FOOT IS NOT ON THE ACCELERATOR. I WAS STILL ABLE TO STOP THE CAR EASILY USING FOOT BRAKE, BUT WHEN STOPPED THE CAR WAS REVVING AT A MUCH HIGHER RATE THAN USUAL. NOT CLEAR YET WHETHER THE PROBLEM IS GETTING WORSE. *TR
I WAS DRIVING THROUGH A PARKING LOT ON MARCH 17, 2014 IN THE LATE EVENING. MY FOOT WAS NOT ON THE GAS OR THE BRAKE AS I WAS TRYING TO LET MY CAR SLOW ITSELF DOWN WHEN I REALIZED MY CAR WAS NOT SLOWING; IT WAS SPEEDING UP. I LOOKED AT MY SPEEDOMETER AND I WAS CRUISING THROUGH A PARKING LOT AT 45 MPH. I THEN APPLIED THE BRAKES AND REALIZED THE RPM'S WERE STAYING ABOVE 2,500. AT THIS POINT I STARTED TO PANIC A LITTLE SINCE I FELT LIKE I WAS FIGHTING MY CAR AS IT WANTED TO ACCELERATE AND AS I WAS GETTING CLOSER TO LOTS OF PARKED CARS AND A BUILDING WHICH SCREAMED ACCIDENT. I DROVE IT AROUND THE PARKING LOT WITH THE BRAKES ON HARD AND I DECIDED TO PARK IT FAR AWAY FROM OTHER CARS. ONCE IN PARK THE CAR REVVED UP TO OVER 3,000 RPMS. AFTER IT DID THIS I DECIDED TO SHUT IT OFF. THINKING THAT MAYBE IT WOULD RESET ITSELF I TURNED IT BACK ON AND IT REVVED UP ONCE AGAIN PAST 3,000 RPMS. I DECIDED I SHOULDN'T DRIVE IT ANYMORE. THE NEXT DAY, MARCH 18TH, I HAD MY CAR TOWED AND TAKEN TO AN AUTO SHOP, WHERE THEY TOLD ME THAT IT WAS THE CRUISE CONTROL CABLE THAT BECAME DETACHED. THEY REATTACHED IT WHICH HOPEFULLY FIXES THE PROBLEM. WHEN I RETURNED HOME, I FOUND ONLINE THAT I WAS NOT ALONE OTHER TAURUSES WERE HAVING THIS ISSUE AND THAT A RECALL COULD BE POSSIBLE. I SEARCHED ON FORD'S WEBSITE AND NOTHING ON MY CAR HAD BEEN RECALLED. I AM SENDING A LETTER TO FORD TO SEE WHAT THEY HAVE TO SAY ABOUT THIS ISSUE. HOPEFULLY THIS ISSUE IS RESOLVED BECAUSE I WOULD NOT WANT THIS TO HAPPEN TO ANYONE ELSE O
I WAS DRIVING AND COMING TO A COMPLETE STOP, WHEN THE CAR BEGAN TO ACCELERATE ITSELF. I BRAKE, THAT DIDN'T HELP MUCH. IT STOPPED THE CAR, BUT DID NOT STOP THE ENGINE FROM ABNORMALLY REVVING ITSELF UP. I PUSHED THE GAS AND IT WAS OKAY, BUT STILL AT A HIGHER RPM THAN NORMAL. AGAIN, 5 MINS LATER, WHILE SITTING IN TRAFFIC IT REVVED UP AGAIN. IT WAS AT ABOUT 2500 RPM, COMING FROM A DEAD STOP. I FREAKED OUT AND TRIED TO PUT THE CAR IN PARK THINKING THAT WOULD HELP. WHEN I PUT IT IN PARK, IT REVVED ITSELF TO ABOUT 4000RPM. I TURNED IT OFF. I TURNED IT BACK ON A SHORT WHILE LATER AND DROVE TO A PARKING LOT AND KEPT IT PARKED. *TR
VEHICLE ACCELERATING ON ITS OWN AND GETS STUCK. UNABLE TO STOP CAR, HAVE TO SLAM ON BRAKES AND PUT THE CAR IN NEUTRAL. CAR CONTINUES TO ACCELERATE AND LIFTING THE GAS PEDAL WITH MY FOOT DOES NOT STOP THE PROBLEM. HAD IAC MOTOR REPLACED, THROTTLE POSITION SENSOR, AND EGR VALVE REPLACED BUT NONE OF THAT HELPED THE PROBLEM. CAR SEEMS TO BE STUCK IN CRUISE CONTROL OR SOMETHING AND I AM UNABLE TO STOP THE ACCELERATION. *TR
TL- THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH SHE SMELLED A BURNING ODOR. THE CONTACT STOPPED THE VEHICLE TO INSPECT IT AND OBSERVED THAT THE STEERING COLUMN WIRES WERE BURNT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC DIAGNOSED THAT THE CIRCUIT WIRES ON THE REAR DRIVER AND PASSENGER SIDE BRAKE LIGHTS WERE ALSO BURNT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. RK
I WAS TRYING TO STOP FOR A RED LIGHT. THE ENGINE RPM SUDDENLY INCREASED AND WHEN I PRESSED THE BRAKE THE RPM KEPT INCREASING. I SHIFTED FROM DRIVE TO PARK AND THE RPM STILL KEPT INCREASING. I FINALLY PUMPED THE GAS PEDAL WHILE IN PARK AND THE RPM WENT DOWN. THIS HAPPENED AGAIN ABOUT 20 MINUTES LATER WHEN I ACCELERATED AFTER BEING STOPPED AT A LIGHT. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE THROTTLE SEIZED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE CABLE WAS OFF TRACK. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNAVAILABLE.
EVERY ONCE IN A WHILE, THE THROTTLE IN MY 2004 FORD TAURUS SES WILL STICK AND I HAVE TO TAP THE GAS A LITTLE BIT TO MAKE IT UNSTICK, AND ALSO WHEN I TURN ON CRUISE CONTROL, ON THE DASH IT LIGHTS UP, BUT CRUISE CONTROL DOESN'T ENGAGE. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO DISENGAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
THE CAR WAS BEING DRIVEN IN THE RIGHT LANE AND WHEN IT STARTED TO DRIFT TO THE SHOULDER, A CORRECTION WAS MADE TO BRING IT BACK BUT IT THEN DRIFTED TO THE LEFT LANE. A CORRECTION WAS MADE TO BRING IT RIGHT AND WHEN IT LINED UP AN ATTEMPT WAS MADE TO STRAIGHTEN IT OUT. AT THAT POINT THE CAR CONTINUED TO THE RIGHT AND WENT OFF THE ROAD. THE DRIVER LATER STATED THAT SHE DID NOT LOSE CONTROL BUT HAD NO CONTROL. WHEN THE CAR WAS BEING EMPTIED OF PERSONAL EFFECTS SINCE IT WAS TOTALED IT WAS NOTICED THAT THE STEERING WHEEL WAS NO LONGER CONNECTED TO THE FRONT WHEELS BUT WOULD JUST SPIN. THE POLICE REFUSED TO DO A FOLLOW UP INTERVIEW WITH THE DRIVER AND WOULD NOT DOCUMENT THE CONDITION OF THE CAR AFTER THE ACCIDENT SAYING THAT THEY COULD NOT PROVE IF THE STEERING FAILED AND CAUSED THE ACCIDENT OR WAS A RESULT OF THE ACCIDENT. *TR
FAULTY GEM OR SMART JUNCTION BOX CAUSING ALL DOOR LOCKS AND TRUNK LID TO NOT PROPERLY WORK.ON OCCASION THE TRUNK WILL OPEN BY ITS SELF WHILE DRIVING. I CANNOT LOCK THE DOORS AND THE INTERIOR DOME LIGHT STAYS ON WHILE DRIVING AND AFTER THE CAR IS SHUT OFF. THIS HAS DRAINED MY BATTERY. DRIVING AT NIGHT IS VERY DISTRACTING WITH DOME LIGHT ON. I CANNOT TURN IT OFF AND WHEN I TOUCH THE COVER OF THE DOME LIGHT IT FEELS VERY HOT. I CANNOT TELL WHAT THE MILEAGE IS BECAUSE DASH FLASHES ALL DOORS AND TRUNK IS AJAR. I TOOK THE CAR TO A LOCAL FORD DEALER. I WAS TOLD THAT THEY DID A SCAN AND FOLLOWED SOME TYPE OF FORD TECHNICAL SERVICE BULLETIN AND FOUND THE CARS SMART JUNCTION BOX OR GEM MODULE WAS THE PROBLEM. I WAS TOLD IT CANNOT BE FIXED BECAUSE THE PART IS DISCONTINUED, OBSOLETE AND NOT MADE ANY MORE AND NO AFTERMARKET PART EXISTS. I INQUIRED ABOUT A PART POSSIBLY FROM ANOTHER CAR OF THE SAME YEAR AND MODEL. I WAS TOLD THAT WOULD NOT WORK BECAUSE THE SPECIFIC PART IN QUESTION WAS PROGRAMMED FOR MY CAR AND ITS COMPUTER. I TELEPHONED ANOTHER FORD DEALER AND SPOKE TO THE PARTS DEPT. I WAS TOLD THE SAME THING. I WAS TOLD BY BOTH DEALERS THAT NOTHING CAN BE DONE TO FIX THE PROBLEM OTHER THAN PULLING THE INTERIOR BULB OUT. THIS BY FAR DOES NOT FIX THE PROBLEM. PLEASE HELP. ANY INFORMATION OR GUIDANCE WOULD BE GREATLY APPRECIATED. OWNER OF A 2004 FORD TAURUS SE MODEL. *TR
TO START DECELERATING ON A MULTIPLE-LANE FREEWAY IN HEAVY TRAFFIC, I REMOVED MY FOOT COMPLETELY FROM THE ACCELERATOR. I WAS SURPRISED TO FIND THAT INSTEAD OF SLOWING DOWN, THE CAR BEGAN TO GRADUALLY SPEED UP EVEN THOUGH MY FOOT WAS NOT TOUCHING THE ACCELERATOR PEDAL. THE SPEED ROSE FROM 45 TO 48 TO 52 MPH WITHOUT MY TOUCHING THE PEDAL. I THEN BRAKED, AND THE CAR SLOWED, ONLY TO RESUME SPEEDING UP WHEN I LIFTED MY FOOT OFF THE BRAKE. AFTER I BRAKED AGAIN, HARDER, THE CAR SLOWED AND THE GHOST ACCELERATION PROBLEM WENT AWAY. HOWEVER, THE SAME THING HAPPENED AGAIN SEVERAL TIMES DURING THE 50-MILE FREEWAY TRIP. THE PEDAL SEEMED TO BE MECHANICALLY STICKING. THE PROBLEM DID NOT SEEM TO BE ELECTRONIC, ALTHOUGH I COULD NOT BE SURE. AFTER EXITING THE FREEWAY, THE ACCELERATOR GOT STUCK SEVERAL TIMES WHILE ON LOCAL ROADS. I WAS FAMILIAR WITH THE PROBLEM BY NOW AND WAS READY AT ANY TIME TO SHIFT INTO NEUTRAL IF NECESSARY. I DID SHIFT INTO NEUTRAL ONCE TO AVOID A POTENTIAL COLLISION WHEN APPROACHING AN INTERSECTION. WHILE THE CAR WAS IN NEUTRAL, I TRIED TAPPING THE ACCELERATOR PEDAL TO SEE IF THAT WOULD UNSTICK IT. INSTEAD, THE RPMS MERELY INCREASED TO A HIGHER LEVEL, STICKING AGAIN AT THE HIGHER RATE. I MANAGED TO GET THE CAR HOME, MOSTLY ON THE FREEWAY, WITHOUT ANY SERIOUS MISHAPS. I PREVIOUSLY HAD BEEN SOMEWHAT SKEPTICAL OF THE MUCH-REPORTED ACCELERATION PROBLEM WITH TOYOTA VEHICLES. HOWEVER, I CAN NOW SAY FROM EXPERIENCE THAT WHEN YOUR CAR HOLDS ITS SPEED OR SPEEDS UP AFTER YOU LIFT YO
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO RELEASE FROM PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.
WIFE WAS TAKING CHILD TO AN APPOINTMENT IN ANOTHER CITY (HALF HOUR FROM US) AND GOT INTO TOWN THERE AND THE ACCELERATOR STUCK. SHE CALLED ME SCARED WONDERING WHAT TO DO. SHE WAS ABLE TO MAKE IF OFF THE BUSY STREET AND INTO A PARKING LOT. PUT IN PARK AND THE RPMS WENT UP TO OVER 4K. SHUT CAR OFF AND TURNED BACK ON AND SAME THING. HAD TO HAVE IT TOWED BACK TO OUR HOUSE. THOUGHT WE FIXED THE PROBLEM AND THEN LAST NIGHT IT HAPPENED TO ME AS I DROVE DOWN THE HIGHWAY. HAD TO HOLD BRAKES TO KEEP AT HIGHWAY SPEED AND KEEP FROM RUNNING INTO CAR IN FRONT OF ME. NOW CRUISE ISN'T WORKING. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TORQUE CONVERTER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 66,700.
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED AND BECAME STUCK TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO RELEASE THE ACCELERATOR PEDAL FROM THE FLOOR BOARD BY SWITCHING GEARS TO NEUTRAL AND THEN TAPPING THE ACCELERATOR PEDAL SEVERAL TIMES. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE CONTACT STATED HE WAS A PRIVATE MECHANIC WHERE HE DIAGNOSED THAT THE CRUISE CONTROL CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.
OVER THE PAST THREE WEEKS, THE ENGINE WOULD QUIT RUNNING WHILE DRIVING ON THE ROAD. I TOOK THE CAR INTO THE FORD DEALERSHIP ON 9/16/13 AND THE PROBLEM HAS NOT BEEN FOUND. THIS HAPPENED 5 TIMES OVER A 3 WEEK PERIOD. I CAN'T BE DRIVING THIS CAR ON THE HIGHWAY AND HAVE THE ENGINE SHUT DOWN. I AM AFRAID OF THIS CAR. I HAVE KEEP UP ALL MAINTENANCE REQUIRED AT THE LOCAL FORD DEALERSHIP, THE MILEAGE IS LOW FOR THE YEAR OF THE CAR. I HAVE ALL THE RECEIPTS FOR MAINTENANCE AND REPAIRS SINCE BUYING THE CAR IN 2007. *TR
WHILE DRIVING AND APPROACHING AN INTERSECTION I BEGAN TO APPLY BRAKE FOR RED LIGHT, THE RPMS SPIKED TO 4000. THE CAR CONTINUED TO ACCELERATE ON IT'S OWN.TRIED TO TAP BRAKE AGAIN..NO CHANGE. PUT THE CAR IN NEUTRAL AND TAPPED GAS TO FINALLY GET THE RPMS TO LOWER TO AT LEAST 2000 LEVEL. THIS HAS HAPPENED AT LEAST 4 OTHER TIMES. *TR
MY CAR BEGAN ACCELERATING ON ITS OWN. IT WAS TRAVELING AROUND 65 MPH WITHOUT TOUCHING THE GAS PEDAL. I HAD TO DRIVE WITH THE BRAKES DEPRESSED TO KEEP THE CAR FROM ACCELERATING EVEN MORE. WHEN I TURNED THE CAR OFF AND THEN RESTARTED IT, THE ENGINE WAS GOING VERY FAST AND IF I PUT IT IN DRIVE, IT ACCELERATED ON ITS OWN. ' HOWEVER, TODAY IT SEEMS OKAY. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT WAS ABLE TO STOP AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT FROM REVERSE TO DRIVE. THE VEHICLE WAS INSPECTED BY A PRIVATE MECHANIC WHO STATED THAT THE SHIFT CABLE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 142,854. UPDATED 12/5/13*CN THE CONSUMER STATED THE SHIFT CABLE WAS REPLACED.
I'M DRIVING DOWN THE FREEWAY AT 60 MPH AND TAP ON THE BRAKES TO SLOW DOWN AND ONCE I LET MY FOOT OFF THE BRAKE, WITH MY FOOT OFF THE GAS PEDAL, THE CAR CONTINUES TO ACCELERATE. TRIED JUST ABOUT EVERYTHING. TURNING CRUISE CONTROL ON AND OFF, PUTTING IT IN NEUTRAL, TAPPING THE BRAKES, STILL CONTINUED TO ACCELERATE AND RANDOMLY STOPPED ONCE I APPLIED THE BRAKES FOR THE 5TH TIME. EXTREMELY DANGEROUS NOT HAVING CONTROL OF YOUR OWN VEHICLE. *TR
WHEN DRIVING SAID VEHICLE IT'S SPEED INCREASES ON IT'S OWN. WHEN YOU BREAK THE ENGINE'S RPMS RACE TO A VERY HIGH LEVEL. AT THIS POINT YOU NEED TO PUT THE VEHICLE IN NEUTRAL AND/OR PARK AND TAP THE ACCELERATOR A FEW TIMES TO BRING THE RPMS TO AN IDLE STATE. I HAD THIS PROBLEM "REPAIRED" ABOUT A YEAR AGO AT MY LOCAL FORD DEALERSHIP BUT THE PROBLEM HAS RETURNED. ALSO, MY CRUISE CONTROL STOPPED WORKING SHORTLY AFTER THE "REPAIRS" WERE MADE. *TR
AS I EASY DRIVING HOME FROM WORK, I STOP FOR A TRAFFIC LIGHT AND THE ENGINE STARTS IDLE UP. THE NEXT DAY I TAKE THE CAR IN AND HAVE IT CHECKED OUT, THAT'S WHEN I FOUND THAT THE THROTTLE SENSOR WAS BAD REPLACED IT END OF PROBLEMS. *TR
CAR STARTED RACING AND DRIVING WITHOUT PUTTING FOOT ON THE GAS PEDAL AT ALL. THE RACING ONLY STOPS IF THE CAR IS PUT IN PARK AND ONE GUNS THE ENGINE A FEW TIMES. THIS HAPPENS MOSTLY IN THE SUMMER MONTHS AND HAS HAPPENED EVERY YEAR SINCE PURCHASE OF THE CAR. FORD CLAIMED THROUGHOUT OUR 7 YEAR WARRANTY THAT THERE WAS NO PROBLEM FOUND. WARRANTY HAS EXPIRED, BUT PROBLEM HASN'T. *TR
I WAS GOING DOWN A BACK ROAD AT 20 MPH. MY CAR ACCELERATED UP TO 35 BY ITSELF. I TOOK MY FOOT OFF OF THE PEDAL AT THE CAR KEPT ACCELERATING. I PRESSED THE BRAKE AND THE CAR SLOWED DOWN BUT I FELT A GREAT DEAL OF POWER, LIKE THE CAR WANTED TO KEEP ACCELERATING. AS SOON AS I TOOK MY OFF THE BREAK THE ACCELERATED. I HAD TO TAP THE ACCELERATE PEDAL ALL THE WAY DOWN VERY QUICKLY AND IT STOPPED. A FEW DAYS LATER MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY AND I WENT TO USE MY CRUISE CONTROL AND IT WOULD NOT ENGAGE. AT THE PRESENT TIME THE CRUISE CONTROL STILL DOES NOT WORK AND THE CAR IS STILL ACCELERATING ON IT'S OWN. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL FAILED AND BECAME STUCK TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO RELEASE THE ACCELERATOR FROM THE FLOOR BOARD BY TAPPING THE ACCELERATOR PEDAL SEVERAL TIMES. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,000.
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE IN A RESIDENTIAL GARAGE WITH THE BRAKES DEPRESSED, THE VEHICLE SUDDENLY AND INDEPENDENTLY ACCELERATED, CRASHING INTO THE GARAGE DOOR. THE CONTACT SUSTAINED INJURIES TO THE EYE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 128,000. UPDATED 8/5/13 *CN
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL FAILED AND BECAME STUCK, CAUSING THE VEHICLE TO ACCELERATE WITHOUT MANUAL FORCE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE PROBLEM PERSISTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE SURGED. THE CONTACT TURNED THE ENGINE OFF FOR A MOMENT AND THE VEHICLE RETURNED TO NORMAL FUNCTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,812 AND THE APPROXIMATE CURRENT MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE FROM MOVING ANY FARTHER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS AND THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. *TR
TRAVELING AT 35MPH AND PRESSED ON THE BRAKE AND THE CAR DID NOT IDLE DOWN AND USUAL. TAPPED THE GAS AND NO RESPONSE. SLIPPED THE CAR INTO NEUTRAL AND THE RPM'S RACED TO 3 AND 4000. TAPPED THE GAS HARDER AND THE CAR IDLED DOWN. SLIPPED THE CAR INTO DRIVE AND CONTINUED ON. THIS HAS HAPPENED THREE TIMES NOW ALL AT SPEEDS BETWEEN 35 AND 40MPH. HAVE CONTACTED FORD CUSTOMER SERVICE GOT A CASE NUMBER AND WAS TOLD TO GET IT FIXED AT A DEALER AND KEEP THE RECEIPT IN CASE THERE IS A RECALL. NOT HAPPY WITH THAT RESPONSE. HOW LONG OR WHAT DOES IT TAKE TO MAKE THIS RIGHT? THIS SEEMS TO BE MORE SERIOUS THAN HOW IT IS BEING HANDLED. YOU DON'T KNOW HOW SERIOUS UNLESS YOU ARE ON THE RECEIVING END OF A CAR THAT DOESN'T WHAT TO STOP. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK WITH A RAPID INCREASE IN THE RPMS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE CONTACT STATED THE FRACTURED SUPPORT HOUSING CAUSED THE THROTTLE CABLE TO BECOME DETACHED. THE CONTACT RECONNECTED THE CABLE IN ORDER TO RESUME DRIVING; HOWEVER, THE FAILURE RECURRED. THE VEHICLE FAILURE HAD NOT BEEN DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
I OWN A 2004 FORD TAURUS SES V6 WITH AN AUTOMATIC TRANSMISSION. I DROVE TO WORK WITH NO WARNING SOUNDS, SMELLS, OR WARNING LIGHTS, AND IT DROVE PERFECTLY. I ATTEMPTED TO GO TO LUNCH, AND THE VEHICLE STARTED JUST FINE, BUT WOULDN'T SHIFT INTO ANY GEARS/REVERSE ECT. I HAVE RESEARCHED ONLINE AS WELL AS THE TRANSMISSION SHOPS, AND THIS IS A KNOWN PROBLEM. AS FAR AS I KNOW SO FAR THE FORD FREESTAR HAS THE SAME ISSUE & A CLASS ACTION WAS FILED & THEN FORD FOLLOWED UP WITH A RECALL. PLEASE DO SOMETHING ABOUT THIS! I HAVE FILED A COMPLAINT WITH FORD WITH NO ACKNOWLEDGEMENT OR RESOLUTION. I FEEL SICK TO BE OUT SO MUCH MONEY FOR A KNOWN PROBLEM. OF COURSE I DO FEEL LUCKY I WASN'T DRIVING WHEN IT HAPPENED LIKE MANY OTHERS. FORD SHOULDN'T BE ABLE TO TURN A BLIND EYE TO THIS! *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE. THE CONTACT DROVE THE VEHICLE WITH THE BRAKE PEDAL ENGAGED HOWEVER, THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC OR REPAIRS PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 209,013.
THE PLASTIC HEAD LIGHT COVERS ON ALL NEWER MODEL CARS HAVE EXCESSIVE CORROSION WHICH CREATES A MAJOR HAZARD BECAUSE THE CORROSION DIMS THE LIGHTS BY AT LEAST 50%. I HAVE TRIED A NUMBER OF THE POLISHES THAT ARE SUPPOSED TO REMOVE THE CORROSION BUT NOTHING SEEMS TO HELP. I AM AT A LOSS TO UNDERSTAND WHY THE VEHICLE SAFETY PEOPLE HAVE NOT MADE THE MANUFACTURES FIX THIS PROBLEM. WHY DO YOU ALLOW THE AUTOMOBILE MANUFACTURES TO CONTINUE TO USE THIS TYPE HEAD LIGHT COVER WHEN IT IS COMMON KNOWLEDGE THESE HEADLIGHT COVERS POSE A GREAT DANGER TO THE PUBLIC? *TR
WHILE TRAVELING ON THE HIGHWAY, AUTO SPEED INCREASED TO 70 MILES PER HOUR WITH FOOT REMOVED FROM THE GAS PEDAL. APPLICATION OF BRAKES SLOWED THE AUTO BUT THE BRAKES WERE WORKING AGAINST THE ENGINE. *TR AUTO RETURNED TO 70 MILES PER HOUR WITHOUT APPLYING GAS, WHEN THE BRAKES WERE RELEASE. PULLED OFF THE HIGHWAY. SHIFTED INTO NEUTRAL AND ENGINE REVVED UP TO 4,000 RPM. APPLIED BRAKES TO A STOP. TURNED OFF THE AUTO. CHECKED THAT THE FLOOR MAT WAS NOT RESTRICTING THE GAS PEDAL. OPENED THE AUTO HOOD OPERATED THROTTLE BY HAND AND THE THROTTLE SEEMED TO RELEASE. CONTINUED TO DESTINATION WITHOUT PROBLEMS. CHECKED THROTTLE AT DESTINATION AND NOTED THAT THE CRUISE CONTROL CABLE WAS DISCONNECTED.
WENT OUT ONE MORNING, CRANKED THE CAR AND THE ENGINE WAS RACING AND WOULD NOT SLOW DOWN. THE ENGINE SOUNDS LIKE IT IS GOING TO BLOW UP. IT IS REVVING UP AROUND 3000 RPM AND WILL NOT SLOW DOWN. I HAVE TO CONSTANTLY USE THE BRAKES TO KEEP THE CAR FROM GOING TOO FAST. I TRIED TO TAP THE GAS PEDAL BUT IT DOES NOTHING EXCEPT REV HIGHER. SOME KIND OF CABLE HAD FALLEN OFF AND A FRIEND OF MINE PUT IT BACK ON, BUT NOW I THINK IT IS OFF AGAIN. THE CAR HAS MADE ME FEEL VERY UNSAFE WHILE DRIVING IT AND I DO NOT HAVE THE MONEY TO GET ANOTHER CAR. *TR
I OWN A 2004 FORD TAURUS. THE LEFT REAR TIRE WENT FLAT WHILE PARKED. WHILE CHANGING THE LEFT REAR TIRE, I NOTICED THAT THE COIL SPRING BOTTOM PLATE HAD FRACTURED AND LET THE SPRING HIT THE TIRE. THE SHARP POINT OF THE SPRING END PUNCTURED THE TIRE, CAUSING IT TO GO FLAT. I SAW THAT AN IDENTICAL COMPLAINT WAS ENTERED INTO THIS WEB SITE JUST A COUPLE OF WEEKS AGO. THIS VEHICLE MODEL MAY HAVE A TIME-BASED STRESS FAILURE IN THIS COMPONENT, SINCE THE MILEAGE IN THE OTHER COMPLAINT WAS CONSIDERABLY LOWER. *TR
I WAS MAKING A PASS ON THE HIGHWAY ONE EVENING ON MY WAY HOME FROM WORK AND STARTING OUT AT 45MPH I ACCELERATED UP TO 55MPH AND COMPLETED THE PASS. THE ACCELERATION TIME AS BRIEF BUT WHEN I TOOK MY FOOT OFF THE PEDAL THE ENGINE KEPT ACCELERATING AND MAINTAINED A 2500 - 3500 RPM. CRUISE CONTROL WAS NOT ON! BEING THAT I'VE HAD THIS HAPPEN BEFORE WHEN I WAS IN A MAJOR CITY I KNEW I HAD TO PULL OVER AND RESTART THE CAR, HIT THE GAS PEDAL A FEW TIMES AND USUALLY IT GOES AWAY. THIS TIME I COULD NOT BECAUSE I WAS DOING 65MPH NOW AND QUICKLY APPROACHING +70MPH. SO I CALMLY PUT THE BREAKS ON EVER SO SLIGHTLY TO KEEP MY SPEED IN A REASONABLE RANGE AND STARTED TO MESS WITH THE CRUISE CONTROL, TURNING IT ON AND OFF, COAST AND ACCELERATE AND TURNING IT OFF AGAIN. NONE OF THIS WORKED. IT WOULDN'T EVEN ACCELERATE FROM THE CRUISE CONTROLS! BUT FINALLY BUY SOME LUCK AFTER I HIT THE OFF BUTTON ON THE CRUISE CONTROL IN PANIC, THE ACCELERATION PEDAL POPPED BACK UP ONTO MY FOOT WHERE I HAD IT RESTING. DISASTER AVERTED! COME TO FIND OTHERS WHO ARE DRIVING THE SAME VEHICLE (YEAR AND MODEL) IN MY COMPANY EXPERIENCED THIS IDENTICAL ISSUE. ONE INCIDENT ACTUALLY LEFT THE VEHICLE TOTALED BUT THANK GOD OUR ASSOCIATE WAS UNHARMED. I FEEL THAT THIS BEING A POPULAR CAR PEOPLE SHOULD BE AWARE OF THIS ISSUE BEFORE LIVES ARE LOST. *TR
TWO DIFFERENT TIMES THE THROTTLE HAS GOTTEN STUCK. BOTH TIMES ALMOST CAUSING MY DAUGHTER TO WRECK. PURCHASED IT USED FROM A CERTIFIED DEALER JUST ABOUT TWO YEARS AGO. *TR
I TOOK THE VEHICLE TO SOUTHGATE FORD ON MARCH 15, 2013, TO HAVE THEM ANALYZE THE CHECK ENGINE LIGHT WHICH CAME ON DURING THE WEEK. I DRIVE ONLY A FEW MILES PER WEEK BUT DIDN'T WANT TO TAKE A CHANCE WITH THIS WARNING. SOUTHGATE FORD TURNED ME AWAY ON FRIDAY AFTERNOON TO RETURN ON MONDAY, MARCH 18TH STATING: "THEY ARE TOO BUSY AND THE CHECK ENGINE LIGHT IS OF LITTLE CONCERN AND TO RETURN ON MONDAY". WITHIN 2 MILES OF LEAVING THE DEALERSHIP HEADING NORTH ON FORT STREET, I WAS UNABLE TO BRING THE 2004 FORD TAURUS TO A STOP AT A RED LIGHT. THE TAURUS ENGINE RACED AND ROARED AT OVER 4,000 RPMS AND REACHED SPEEDS BETWEEN 45 AND 50 MILES PER HOUR. I TRIED TO BRAKE WITH ONE FOOT AND THEN TWO FEET. THE BRAKES COULD NOT BRING THE TAURUS TO A STOP AND IT FELT LIKE THE BRAKES WERE PUSHING BACK TOWARD ME. I SWERVED TO THE LEFT TO AVOID HITTING THE CAR IN FRONT OF ME AND CROSSED OVER THE MEDIAN TO SOUTHBOUND FORT STREET. I ATTEMPTED TO REACH A PARKING LOT TO AVOID ONCOMING TRAFFIC AS THE ENGINE CONTINUED TO RACE AND ROAR. THE BRAKES COULD NOT CONTROL THE CAR. I MISSED THE ENTRANCE OF THE PARKING LOT BY A FEW FEET AND HIT THE CURB. THE IMPACT OF HITTING THE CURB THREW MY BODY TOWARD THE PASSENGER SIDE OF THE CAR. THE CAR CONTINUED TO LUNGE FORWARD UNTIL IT HIT THE BRICK BUILDING IN THE LOT AT APPROXIMATELY 47 MILES PER HOUR. THE AIR BAGS NEVER DEPLOYED IN THIS HEAD-ON COLLISION WITH A BRICK BUILDING. I HAVE SUSTAINED BRUISING FROM MY LEFT EAR DOWN TO MY KNEES AND MULITPLE FRACTURES IN MY RIG
DRIVER SIDE DOOR LATCH NOT LATCHING. *TR
THE VEHICLE ACCELERATED ON ITS OWN. DEPRESSING BOTH THE BRAKE AND THE EMERGENCY BRAKE DID NOT STOP THE VEHICLE. PUTTING THE CAR IN NEUTRAL MADE THE CAR START SMOKING EXCESSIVELY WHILE STILL MOVING. AFTER HITTING ONE VEHICLE DUE TO BEING UNABLE TO STOP AT A TRAFFIC LIGHT, I WAS ONLY ABLE TO STOP THE CAR BY RUNNING IT HEAD ON INTO A CONCRETE PYLON. ONE OF THE MOST TERRIFYING DAYS OF MY LIFE. COMPLETELY UNEXPECTED AND I WAS SO UNPREPARED TO HANDLE THESE EVENTS. THANKFUL TO GOD TODAY THERE WAS NO LOSS OF LIFE, ONLY PROPERTY. ABSOLUTELY TERRIFYING. *TR
TL* THE CONTACT OWNS A 2004 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE ATTEMPTED TO DECELERATE BUT THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SPEED CONTROL CABLE HAD DETACHED FROM THE THROTTLE BODY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,953. UPDATED 06/18/13*LJ THE CONSUMER STATED THE PROBLEM HAS SINCE BEEN RESOLVED. UPDATED 06/19/13
DRIVING MY VEHICLE UP AN INCLINE NEAR MY HOME AND AT THE TOP I LET OFF THE ACCELERATOR. VEHICLE CONTINUED TO ACCELERATE. I PRESSED THE OFF BUTTON ON CRUISE CONTROL (IN CASE IT WAS ON FOR SOME REASON) AND ALSO PRESSED THE BRAKES. THE CAR SLOWED BUT AS SOON AS I LET OFF THE BREAK IT SPED UP AGAIN. I WAS NOT FAR FROM HOME SO I STAYED ON THE BREAK UNTIL THE TURN AT MY NEIGHBORHOOD. AFTER I TURNED I HAD TO WAIT FOR THE GATES TO OPEN SO I LET OFF THE BRAKES A BIT BUT THE CAR WOULD JUMP FORWARD. I TURNED IN AS SLOWLY AS I COULD AND BEFORE TURNING INTO MY DRIVE WHERE MY SON AND HIS FRIENDS WERE PLAYING IN THE YARD I STOPPED AS MUCH AS I COULD AND WHILE I HAD MY LEFT FOOT ON THE BREAK PULLED ON THE ACCELERATOR WITH MY RIGHT. THERE WAS A CHANGE IN THE ENGINE SOUND AND I SLOWLY PULLED INTO THE DRIVEWAY. THIS HAS NEVER OCCURRED BEFORE. WE BOUGHT THE CAR IN 2008. IS THERE ANY SORT OF FIX?? *TR
DROVE FROM WORK TO HOME, PARKED CAR. WHEN I WENT TO GO START CAR, IT WOULD NOT GO FORWARD OR REVERSE. HAD IT TOWED TO FORD DEALER.UPON FURTHER INVESTIGATION WITH FRIENDS THEY TOLD ME TAURUS/SABLE WERE KNOWN FOR BAD CONVERTERS, WENT ON INTERNET TO INVESTIGATE INFORMATION AND HAD HUGE RESPONSE TO THIS PROBLEM. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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