2001 Ford Taurus complaints

HEARD A BANG HEADING OFF AN OFF RAMP AND CAR SHOT INTO GUARD RAIL WITH DRIVERS SIDE OF CAR BREAKING HEADLIGHT, BUMPER, BENDING HOOD, FENDER AND DOOR AND VARIOUS SCRATCHES ALONG SIDE OF CAR. HAD CAR TOWED TO DEALER WHERE PURCHASED UPON INVESTIGATION BOTH FRONT COIL SPRINGS WERE BROKEN AND FRONT TIRES WERE SHREDDED. AS REPAIRS WERE BEING MADE I FOUND THERE WAS A FORD RECALL ON THE FRONT COIL SPRINGS FOR THE FRACTURES AN SHREDDING OF TIRES. NEVER RECEIVED RECALL NOTICE. THE FORD MOTOR COMPANY, AFTER REPAIRS WERE MADE, DON'T WANT TO REIMBURSE REPAIRS MADE BECAUSE THE REPAIRS WEREN'T MADE THROUGH THEM AND REFUSE TO PAY THE BODY DAMAGE. *TR

THE PAINT ON THE EXTERIOR OF THE TRUNK DOOR UNDER THE LICENSE PLATE IS PEELING. THE COSMETIC BLEMISH IS ABOUT 18INCHES IN LENGTH AND 3-4INCHES HIGH. I HAVE CONTACTED FORD MOTOR COMPANY, CUSTOMER RELATIONS DIVISION AT 800-392-3673 ABOUT THIS ISSUE; I SPOKE WITH A FRONT LINE REPRESENTATIVE NAMED KEVIN WHOSE EMPLOYEE ID IS 61151, HE ASSURED ME THIS IS NOT A MANUFACTURER DEFECT AND TO TAKE THE VEHICLE IN FOR SERVICING AT MY CLOSEST FORD DEALERSHIP, HE ALSO STATED FORD MOTOR COMPANY WILL NOT PAY FOR NOR PROVIDE FINANCIAL ASSISTANCE FOR THE REPAIR OF THE COSMETIC BLEMISH; I THEN PROCEEDED TO ASK FOR HIS SUPERVISOR I WAS ASSURED SEVERAL TIMES THAT THE SUPERVISOR WOULD GIVE ME THE SAME RESPONSE AND WAS THEN GIVEN A REFERENCE NUMBER OF 0482120158 AND TRANSFERRED TO RON (41004) WHO AGAIN ASKED ME WHAT THE ISSUE WAS AND UPON FURTHER INVESTIGATION RON SAID INDEED THIS WAS NOT A MANUFACTURER DEFECT AND SAID HE WOULD NOT OVERTURN HIS EMPLOYEES DECISION ABOUT NOT PROVIDING THE REPAIR OR ASSISTING WITH THE COST OF THE REPAIR HE ASSURED ME NO ONE WOULD OVERTURN HIS DECISION AND I WAS GOING TO HAVE TO REPAIR THE VEHICLE MYSELF WITH NO ASSISTANCE FROM FORD. I THANKED HIM FOR HIS TIME, TOLD HIM I WOULD FILE A COMPLAINT WITH THE NHTSA AND REQUESTED A CALL BACK FROM THE NEXT HIGHEST FORM OF MANAGEMENT, HE SAID I WOULD RECEIVE A CALL BACK WITHIN 2-5 BUSINESS DAYS AND SAID GOOD LUCK TRYING TO GET ANYTHING OUT OF FORD. *TR

MY DAUGHTER CAME HOME LAST NIGHT AND I WENT TO CHECK HER CAR THIS MORNING AND FOUND A FLAT TIRE ON THE LEFT REAR. PUMPED IT UP AND HEARD AIR LEAKING OUT, REMOVED IT AND FOUND THE COIL SPRING STICKING OUT HAD CUT THE TIRE DOWN AND PUNCTURED IT. I REPLACED THE COIL AND STRUT AS A UNIT FROM ADVANCE WITH A MONROE WHICH HAS A 5/8 COIL SPRING, THE ORIGINAL FROM FORD WAS 1/2". FORD HAD A RECALL , CAMPAIGN # 04V3320000 FOR THE COIL SPRINGS ON THE FRONT , WHY NOT THE REAR AS WELL? ITS APPARENT THEY HAD A PROBLEM WITH THE REAR AS YOU HAVE 60 COMPLAINTS BEFORE MINE. DOES IT TAKE A DEATH TO MAKE THEM FIX THE PROBLEM? OUR CAR ONLY HAS 42,211 MILES ON IT TODAY WHEN I REPLACED THE STRUT AND TIRE. WE PURCHASED THE CAR FROM AN INDIVIDUAL, AT THE FORD DEALERS LOT, AS IT HAD BEEN PARKED THERE AFTER BODY WORK HAD BEEN PERFORMED AND BEEN SETTING FOR OVER A YEAR , IT ONLY HAD 18,000 MILES ON IT 2 YEARS AGO. I HAVE THE OLD STRUT WITH BROKEN SPRING, IT HAS A SMALL CRACK THAT SHOWS SOME RUST IN THE EDGE, AND HAS A DUCTILE FRACTURE CLEAN BREAK WITH NO RUST IN IT. I'M A CAT MECHANIC WITH SOME TRAINING IN FAILURE ANALYSIS, BUT IT DOESN'T TAKE A ROCKET SCIENTIST TO FIGURE THIS ONE OUT. *TR

DEALER FOUND ALL FOUR SPRINGS BROKEN AFTER CAR WAS GRINDING ON REAR TIRE. DEALER IS REPLACING FRONT ONES PER RECALL BUT I FEEL REAR SPRINGS ARE ALSO PRONE TO FAILURE AND FORD SHOULD ISSUE A RECALL. CAR SUFFERED TIRE DAMAGE TO RIGHT REAR WHEEL. *TR

BACK COIL SPRINGS ON 2001 FORD TAURUS BROKE.*CN

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT HAD JUST REFILLED THE WASHER WINDOW FLUID AND PRESSED THE BUTTON FOR THE FLUID A SECOND TIME WHEN HE BEGAN TO SMELL SMOKE. BY THE TIME HE AND HIS DAUGHTER EXITED THE VEHICLE, FLAMES WERE RISING FROM UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A REPORT WAS FILED. NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER: MOTOR) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 124,004.

FAILURE/FRACTURE OF FRONT SUSPENSION COIL SPRINGS AND RELATED TIRE DAMAGE. MY CAR WAS REPAIRED AS FAR AS THE FRONT SUSPENSION IS CONCERNED UNDER WARRANTY ONLY FOR SPRINGS. MY CONCERN IS FUTURE SPRING FAILURE ON REAR SUSPENSION WHICH IS KNOWN TO HAVE SIMILAR FAILURES WITH NO SAFETY RECALL IN EFFECT AT THIS TIME. DESPITE THE NHTSA TESTS ON SIMILAR VEHICLE DEFECT, I AM NOT CONVINCED THAT THE POTENTIAL FOR A LOSS OF VEHICLE CONTROL INCIDENT IS UNLIKELY. I WONDER IF ONE OF THE NHTSA PERSONS RESPONSIBLE FOR THE TEST INFORMATION WOULD LET ME TRADE VEHICLES WITH THEM. WOULD THEY BE WILLING TO DRIVE THIS CAR FOR EXTENDED USE ON CROWDED INTERSTATE HIGHWAYS IN ALL WEATHER CONDITIONS LIKE SO MANY OF US DO? THE PARTS IN QUESTION FAIL BECAUSE OF CORROSION. IN MOST CASES THE SPRING BREAKS AT THE LOWER FIRST COIL, FORD HAS INSTALLED A SHIELD TO PREVENT RELATED TIRE DAMAGE PER NHTSA CAMPAIGN ID NUMBER: 04V332000 HERE IS MY POINT AS PLAINLY AS I CAN PUT IT. THESE SPRINGS WILL CORRODE AT ANY LOCATION DUE TO STONE CHIPS OR OTHER SURFACE IMPERFECTIONS. AS A RESULT THESE SPRINGS HAVE THE POTENTIAL TO BREAK AT ANY LOCATION RENDERING THE SHIELD AT THE LOWER COIL USELESS. THE RESULT COULD BE A LOSS OF VEHICLE CONTROL REGARDLESS OF WHICH, FRONT OR REAR, POSITION. SHOULD NOT FORD MOTOR COMPANY BE MANDATED TO AT LEAST INSPECT THESE PARTS FOR CORROSION IN OTHER THAN THE COMMON POINT OF FAILURE, AND IF NECESSARY REPLACE THEM? FORD HAS INTRODUCED REPLACEMENT SPRINGS WITH IMPROVED CORROSION RESISTANT COATIN

LEFT REAR COIL SPRING BROKE WHILE CAR WAS IN PARKING LOT AND BEING OCCUPIED BY 4 ADULTS. BROKEN SPRING DID NOT COME IN CONTACT WITH TIRE, BUT WAS DANGEROUSLY CLOSE. FORD GARAGE ON VACATION DIAGNOSED PROBLEM AND CUT AWAY ENOUGH OF THE SPRING END TO SAFELY CLEAR TIRE TO BE ABLE TO DRIVE THE CAR 320 MILES FROM VACATION TO HOME. ARRANGED FOR HOME TOWN FORD GARAGE TO REPLACE BOTH REAR COIL SPRINGS FOR $400. *TR

MY WIFE OWNS A 2001 FORD TAURUS IN WHICH THE DRIVER'S SIDE REAR COIL SPRING BROKE WHILE BACKING IT OUT OF THE GARAGE. IT HAD ALREADY BEEN TAKEN TO THE DEALERSHIP FOR A RECALL ON THE FRONT SPRINGS BECAUSE ONE OF THEM BROKE WHILE I WAS DRIVING IT. AFTER CONTACTING THE FORD CUSTOMER ASSISTANCE CENTER (1-800-392-3673) TODAY, THEY TOLD ME THAT THEY DON'T HAVE A RECALL ON THIS PROBLEM AND ALL COSTS TO REPAIR WOULD BE MINE. OBVIOUSLY THEY HAVE A PROBLEM WITH THIS MODEL YEAR AND THEY WON'T STAND BEHIND THEIR PRODUCT. THE CAR CURRENTLY HAS 87,400 MILES ON IT. THIS DOESN'T SEEM LIKE A LOT CONSIDERING THE TYPE OF FAILURE THAT HAS OCCURRED AGAIN. I ALSO NOTICED A NUMBER OF COMPLAINTS POSTED ON THE INTERNET ABOUT THIS PROBLEM. *TR

I PULLED OUT OF MY PARKING LOT AND HEARD A SCRAPING SOUNDS. I DROVE AROUND THE BLOCK BACK INTO MY PARKING LOT AND THE SOUND WAS THERE THE WHOLE TIME. I JACKED THE REAR OF THE CAR UP AND NOTICED THE LEFT REAR SPRING WAS BROKEN AND WAS ACTUALLY SCRAPING THE REAR TIRE. HAD IT TOW TO A SHOP AND REPLACED THE SPRINGS/STRUTS ON THE REAR. REPAIR SHOP TOOK A PICTURE OF THE OLD SPRING WHICH I HAVE. ALSO REPLACED THE REAR TIRE, IT HAD JUST SCRAPED OFF A SURFACE LAYER OF RUBBER, MIGHT HAVE BEEN OK AS IT DIDN'T GET TO THE BELT, BUT FELT SAFER WITH A NEW TIRE. *TR

2001 FORD TAURUS. REAR SPRINGS HAVE BROKEN. WOULD HAVE PUNCTURED A TIRE, BUT WAS ABLE TO GRIND OFF BROKEN PART OF SPRING. HAVE NOT REPAIRED SPRING YET, ONLY HAVE GROUND OFF POINT OF SPRING. *TR

BROUGHT IN MY 2001 FORD TAURUS FOR A FRONT END SHAKE AND WAS INFORMED BY THE MECHANIC THAT ALL 4 COIL SPRINGS WERE BROKEN! *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE BRAKE LIGHTS REMAINED ILLUMINATED EVEN AFTER THE VEHICLE HAD BEEN TURNED OFF. THE DEALER STATED THAT THE BOOSTER AND DEACTIVATION SWITCH FAILED. THE DEALER AND MANUFACTURER STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V106000 (EXTERIOR LIGHTING: BRAKE LIGHTS: SWITCH). THE CURRENT AND FAILURE MILEAGES WERE 150,000.

2001 FORD TAURUS BACK SPRINGS BROKE. CONSUMER'S MECHANIC DETERMINED THAT HER FRONT COIL SPRINGS WERE UNDER RECALL AND THE REAR ONES WERE MADE BY A DIFFERENT MANUFACTURER. *KB

REAR COIL SPRINGS AND STRUTS BROKEN ON 2001 FORD TAURUS SES. BLOWOUT OF TIRE DUE TO BROKEN COIL PUNCTURING TIRE. *TR

BROKEN REAR SPRING ON A 2001 TARAUS SE. *TR

BLOWER OR RESISTOR FAILURE DUE TO LEAKS. *TR

BLOWER MOTOR ON MY FORD TAURUS AND BLOWER RESISTOR HAS SHORTED OUT BECAUSE OF A WATER LEAK. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND NUMEROUS OTHER TAURUS OWNERS WITH THE SAME PROBLEM. WILLIAM FORD WHO FILED A COMPLAINT NUMBER 10184014 IS ONE PERSON TO MANY OTHERS TO MENTION. *TR

ON 10/16/07 , MY LOCAL DEALERSHIP CHANGED MY OIL AND ROTATED MY TIRES AND IDENTIFIED A BROKEN REAR COIL SPRING ON MY 2001 FORD TAURUS SE, THE MECHANIC TOLD ME HE IS SEEING A TREND BETWEEN 2001-2003 MODELS, HE INFORMED ME CONTINUED DRIVING WITHOUT REPAIR WOULD LIKELY RESULT IN A BLOWN TIRE, PERHAPS BEING HAZARDOUS. I'VE MADE AN IMMEDIATE APPOINTMENT TO REPLACE REAR COIL SPRINGS. *JB

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHEN THE CONTACT STARTED THE VEHICLE, IT JERKED WHEN THE ENGINE WAS COLD. HE STATED THAT WHEN HE PLACES THE VEHICLE IN DRIVE, IT ACCELERATES TOO QUICKLY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. THE DEALER STATED THAT ALL OF THE VEHICLES OF THAT YEAR, MAKE, AND MODEL START IN THAT MANNER. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 107,000. UPDATED 11/06/07 *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE PERFORMING A ROUTINE CHECK-UP, THE MECHANIC NOTICED THAT THE REAR COIL SPRING FAILED AND WAS STRIKING THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 51,000.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 15 MPH, THE CONTACT HEARD A CRUNKING SOUND AND THE VEHICLE EXPERIENCED BRAKE FAILURE. HE PULLED THE VEHICLE TO THE SIDE OF THE ROAD AND IT WAS TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE TWO REAR COIL SPRINGS FAILED AND NEEDED TO BE REPLACED, IN ADDITION TO THE STRUTS. EVERYTHING HAS BEEN REPLACED. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 58,300.

TOOK MY CAR IN FOR NEW TIRES AND WAS INFORMED THAT BOTH REAR SPRINGS WERE BROKE. THE TIRES HAD A GROOVE WORE IN THEM.

AIR CONDITIONING / HEATER BLOWER STOPPED WORKING. FRONT PASSENGER SIDE FLOOR WET WHEN IT RAINS. WILL NEED TO BE REPAIRED SOON WITH COLD WEATHER APPROACHING. EXPECTING $500+ REPAIR BILL. NHTSA HAS MANY COMPLAINTS FOR THIS ISSUE. IT IS A COMMON PROBLEM ON A 2001 FORD TAURUS. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT HIS VEHICLE HAD BEEN PARKED IN THE DRIVEWAY THE ENTIRE DAY WHEN HE FOUND IT ENGULFED IN SMOKE. THE SMOKE AROSE FROM THE DASHBOARD NEAR THE STEERING COLUMN, HOWEVER, THERE WAS NO ACTUAL FIRE. THE DASHBOARD BURNED DUE TO THE HEAT. A FIRE REPORT WAS FILED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 108,000.

REAR COIL SPRING BROKE AND PUNCTURED TIRE. THE MECHANIC SAID THAT HE SEES THIS PROBLEM FREQUENTLY WITH 2001 TAURUS MODELS. REAR TIRES AND COIL SPRINGS NEEDED TO BE REPLACED. THERE WAS NO CRASH, BUT THERE COULD HAVE EASILY HAVE BEEN. THIS CAR WAS PURCHASED TO BE A SAFE FAMILY CAR TO TRANSPORT AN INFANT-THE CONSEQUENCES OF THIS FAILURE COULD HAVE BEEN VERY SEVERE.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE'S BATTERY WAS COMPLETELY DEAD. HE TESTED THE BATTERY AND ALTERNATOR AND THEY WERE FINE. HE JUMPED THE VEHICLE AND NOTICED THAT THE BRAKE LIGHTS WERE NOT FUNCTIONING. HE CALLED THE DEALER AND THEY ADVISED HIM OF A PART THAT HE NEEDED TO REPAIR THE VEHICLE. WHEN THE CONTACT WENT TO PICK UP THE PART FROM THE DEALER, HE NOTICED THAT IT WAS A RECALLED PART. AT THAT POINT, HE DISCOVERED NHTSA RECALL NUMBER 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE DEALER STATED THAT HIS VEHICLE WAS EXCLUDED FROM THE RECALL AND HE WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE REMAINS AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 91,097.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHEN THE CONTACT TOOK HER VEHICLE TO THE DEALER TO HAVE THE TIRES ROTATED AND BALANCED, SHE WAS INFORMED THAT THE FRONT AND REAR COIL SPRINGS WERE BROKEN. THE DEALER REPLACED THE FRONT COIL SPRINGS AT NO CHARGE, BUT WOULD NOT REPLACE THE REAR COIL SPRINGS. THE COST TO REPAIR THE REAR COIL SPRINGS IS $185.64 PLUS THE $59.99 ALIGNMENT. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 79,900. THE CONSUMER STATED FEELS FORD SHOULD REIMBURSE ALL CONSUMERS FOR REAR COILS SPRINGS AND ALIGNMENT. UPDATED 09/18/07 *TR

2001 FORD TAURUS, PASSENGER REAR COIL SPRING BROKEN. CAUSED STABILIZER LINK DAMAGE, TIRE DAMAGE. ONE YEAR AGO A FRONT SPRING BROKE AND WAS REPLACED UNDER RECALL BY FORD. THIS IS THE SAME PROBLEM/DEFECT AND FORD SHOULD STAND BEHIND THIS AS IT DID THE FRONT SPRING DEFECT. *TR

FORD DEALER MECHANIC INFORMED US THAT RIGHT REAR SPRING IS BROKEN ON 2001 FORD TAURUS. HE ADVISED US THAT VEHICLE IS UNSAFE TO DRIVE. *TR

THE FRONT LEFT COIL SPRING ON MY 2001 TAURUS BROKE IN JUNE 2006. TODAY AUGUST 28, 2007 THE LEFT REAR COIL SPRING ON MY 2001 FORD TAURUS WAS NOTED THAT IT WAS BROKEN BY MY REGULAR MECHANIC. FORTUNATELY NOBODY WAS IN THE VEHICLE OR THAT IT DID NOT CAUSE INJURY BUT THIS COULD BE A MAJOR PROBLEM AND BY THE LOOKS OF THE NUMBER OF OTHER COMPLAINTS THIS IS A VERY COMMON PROBLEM. *JB

I HAVE A 2001 FORD TAURUS. WHILE DRIVING THE VEHICLE THE ANTI-THEFT LIGHT WILL COME ON. THE VEHICLE WILL SHUT DOWN WITHOUT WARNING. I WAS DRIVING ON INTERSTATE 75 IN TN. THE SPEED ZONE IS 70MPH. THE CAR SHUT OFF AND I WAS ALMOST HIT IN THE REAR BY A SEMI TRUCK. I HAD MY ENTIRE FAMILY IN THE CAR WITH ME AT THE TIME. THIS IS NOT AN INTERMITTENT PROBLEM. I TOOK THE CAR INTO A FORD DEALER AND I WAS TOLD IT WAS THE IGNITION. IT WAS REPLACED AND TWO WEEKS LATER THE SAME THING STARTED. NOW I AM TOLD IT IS A GEM MODULE, OR, PCM MODULE, SEVERAL OTHER THINGS. THIS TO ME IS A VERY DANGEROUS VEHICLE. WHEN THE CAR QUITS RUNNING, AND YOU LOSE ALL POWER,AND CONTROL OF THE VEHICLE, FROM BRAKES TO STEERING. EVEN THE STEERING WHEEL LOCKED DOWN. IT TOOK 2 HOURS BEFORE THE CAR WOULD RESTART. THIS HAS OCCURRED OVER 20 TIMES. THIS PROBLEM IS NOT ONLY DANGEROUS TO THE DRIVER, BUT OTHER DRIVERS ON THE ROAD. IT WILL ONE DAY KILL PEOPLE. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHEN THE AIR CONDITIONER WAS TURNED ON, THE ENGINE WOULD STALL. THE WEATHER WAS 90 DEGREES. THERE WERE NO WARNING INDICATORS. THE VEHICLE WOULD RESTART AFTER SEVERAL HOURS. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 98,000 MILES. THE CURRENT MILEAGE WAS 105,000.

I BROUGHT MY 2001 TAURUS TO THE DEALERSHIP AFTER I WAS TOLD BY THE TIRE COMPANY THAT MY FRONT SPRINGS WERE BAD. I WAS INFORMED THAT THIS WAS A RECALL. WHEN I TOOK MY CAR IN TO HAVE THE RECALLED SPRINGS FIXED, I WAS INFORMED THAT BOTH OF MY REAR SPRINGS WERE BROKEN AS WELL AS MY REAR STRUTS. WHY ARE THE REAR SPRINGS NOT BEING RECALLED WHEN THEY ARE OBVIOUSLY DEFECTIVE? WHEN I WAS UNABLE TO AUTHORIZE THE DEARLERSHIP TO COMPLETE THE REPAIRS DUE TO THE IMMENSE COST, I HAD TO SIGN A WAIVER ABSOLVING THE DEALERSHIP OF ANY RESPONSIBILITY IF AN ACCIDENT WERE TO OCCUR WHEN I LEFT THE DEALERSHIP. THIS IS OBVIOUSLY A VERY SERIOUS DEFECT THAT COULD BE VERY DANGEROUS. WHY IS FORD NOT ADDRESSING THIS ISSUE? *TR

I NOTICED A NOISE AFTER TIRES WERE ROTATED. I ASKED TO HAVE IT LOOKED AT DURING 90,000 MILE MAINTENANCE. BOTH REAR COIL SPRINGS ON 2001 FORD TAURUS BROKE. REAR DRIVER SIDE TIRE SHREDDED AS RESULT OF BROKEN COIL. HAD TO HAVE BOTH REAR COILS REPLACED, AND BUY TWO NEW TIRES FOR VEHICLE. *TR

SEARS AND THEIR DEFECTIVE CHINESE TIRES. ON JULY 26, 2007, WE PURCHASED FOUR NEW SUMITOMO HTR H4 P215/60HH16 TIRES FOR MY 16 YEAR OLD SONS 2001 TAURUS FROM SEARS IN LINCOLN, NEBRASKA. ON AUGUST 12, 2007 HE DROVE APPROXIMATELY 15 MILES ON THE INTERSTATE TO GO TO A PARK WITH SOME OF HIS FRIENDS. SHORTLY AFTER PULLING INTO THE PARK, THE RIGHT FRONT TIRE WENT FLAT. HE IMMEDIATELY PULLED OVER AND CHANGED THE FLAT TIRE, REPLACING IT WITH THE DONUT IN HIS TRUNK. I HAD NEVER SEEN A NEW TIRE WITH LESS THEN 300 MILES ON IT IN THIS CONDITION. THE FLAT TIRE HAD SPLIT OPEN ALONG THE SIDEWALL. THERE WAS NO DAMAGE TO THE TIRE OTHER THEN THIS SPLIT. IT WASN'T SCUFFED LIKE HE HAD HIT A CURB AND THERE WERE NO NAILS OR PUNCTURE HOLES IN THE TIRES. TO ME, IT JUST LOOKED TO BE ANOTHER DEFECTIVE CHINESE TIRE. I HAVE HAD A TERRIBLE TIME WITH THE EMPLOYEES AT SEARS. THEY HAVE BEEN EXTREMELY UNCOOPERATIVE AND WE HAVE NOT YET REACHED A SATISFACTORY RESOLUTION. AFTER SEVERAL HOURS OF WORKING TOWARDS A RESOLUTION, THEY DID FINALLY AGREE THAT THE TIRE WAS DEFECTIVE AND PLACED A NEW TIRE ON THE RIM. HOWEVER, THEY STATED THAT THEY WERE TOO BUSY TO PLACE THE WHEEL BACK ON THE CAR AND TOLD MY SON HE WOULD HAVE TO DO THAT HIMSELF. I EXPECT WE WILL END UP IN COURT. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. *JB

WE HAVE A 2001 FORD TAURUS THAT WE BOUGHT NEW. HAD THE FRONT SPRING SHIELDS INSTALLED UPON RECEIVING RECALL NOTICE. FRONT SPRINGS ARE OK SO FAR, BUT I NOTICED THE REAR OF THE CAR SAT A LITTLE LOW IN THE GARAGE. I HAD HEARD OF SOME SPRING PROBLEMS WITH THE FORDS, AND MY SON JUST HAD THE REAR SPRINGS ON HIS FOCUS REPLACED RECENTLY AT HIS OWN EXPENSE. (HE BOUGHT THE FOCUS NEW ALSO) I SCHEDULED SERVICE AT OUR FORD DEALERSHIP AND THEY CONFIRMED BOTH REAR SPRINGS ARE BROKEN. THEY DID NOT HAVE THEM IN STOCK, SO RESCHEDULED ME FOR THE NEXT DAY. THE STRUTS DID NOT COME IN, SO NOW I'M RESCHEDULED FOR NEXT WEEK. NOW I DON'T KNOW IF WE SHOULD DRIVE IT OR NOT, AS I FOUND OUT THAT A LOT OF TIRES ARE BEING PUNCTURED, AND I HAD RECENTLY PUT NEW TIRES ON. FORD SHOULD TAKE CARE OF THIS... *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE VEHICLE WAS TAKEN FOR STATE INSPECTION AND THEY STATED THAT THE REAR COIL SPRINGS BROKE. THE COIL SPRINGS AND SHOCK ABSORBER WERE REPLACED. THERE WAS A RECALL FOR THE FRONT COIL SPRINGS (NHTSA CAMPAIGN # 04V332000). THE CURRENT AND FAILURE MILEAGES WERE 48,325.

DRIVING ALONG A SMOOTH ROAD,CAR WAS JOLTED WITH A LOUD BANG. I DISCOVERED THE FRONT PASSENGER SIDE COIL SPRING FRACTURED,LEAVING PART OF ITS BASE IN THE STRUT MOUNT. SECOND COIL SPRING TO FAIL ON THIS CAR. PASSENGER REAR ALSO FAILED, ONE YEAR AGO. *JB

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 50 MPH, THE FRONT AND REAR COIL SPRINGS FRACTURED. THE SERVICE SHOP REPLACED THE REAR SPRINGS IN THE LATTER PART OF 2006. THE CONTACT STATED THAT THE FAILURE SOUNDED AS IF A STONE HAD STRUCK THE UNDERCARRIAGE OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 100,000. THE CONSUMER STATED THE FRONT AND REAR COIL SPRINGS BROKE IN A RELATIVELY SHORT PERIOD TIME. THE FRONT COIL SPRINGS IN THE FRONT DIDN'T JUST BREAK IN ONE PLACE, BUT IN TWO PLACES . THE FRONT STRUT MOUNT WAS ALSO PUNCTURED AND HAD TO BE REPLACED. UPDATED 08/16/07.*JB

1)THE SEAT BELT BUCKLE WORKED FINE, UNTIL 2) THE BUCKLE STARTED STICKING AND IT'S IMPOSSIBLE TO UNBUCKLE, CAUSING 3) POSSIBLE DEATH IF THE SEATBELT BUCKLE IS NOT REPLACED. THIS IS SIMILAR TO NHTSA CAMPAIGN ID NUMBER : 01V144000, HOWEVER, MY CAR WAS NOT BUILT UNTIL DECEMBER 2000. *JB

REAR COIL SPRING BROKE ON MY 2001 FORD TAURUS AND A PIECE OF STEEL FRACTURED OFF AND DAMAGED THE REAR FENDER. ACCORDING TO THE FORD DEALER THAT SERVICES MY CARE IT IS NOT COVERED BY FORD AND BOTH REAR SPRINGS MUST BE REPLACED. IN ADDITION I NOW HAVE TO HAVE THE REAR FENDER REPAIRED AT A BODY SHOP. *TR

WATER LEAK CAUSED BLOWER MOTOR & RESISTOR TO SHORT. $475 + TAX TO REPRIT. INTERNET SEARCH YIELDS MANY OTHER SIMILAR COMPLAINTS AND OCCURRENCES. SILENT RECALL BY FORD THAT IS REPAIRED AT NO COST WHILE CAR STILL UNDER WARRANTY. HOWEVER, WHEN CAR OUT OF WARRANTY, CONSUMER RESPONSIBLE FOR COST OF REPAIRING THIS DEFECT. REFERENCE FORD TECHNICAL SERVICE BULLETINS TSB 04-15-3 AND TSB 03-15-6. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD RUBBING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE SHOP AND IT WAS DISCOVERED THAT THE REAR SPRINGS FAILED AND PUNCTURED THE TIRES. THE CONTACT SPOKE WITH THE MANUFACTURER REQUESTING ASSISTANCE WITH THE $1,300 REPAIR COST, BUT WAS DENIED ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 43,000. THE CONSUMER STATED REPLACED 2 TIRES WERE NEEDED 4 WERE BOUGHT, BOTH SETS OF SPRINGS, STRUTS, MOUNTS. THE DEALER STATED THE LEFT REAR BRAKES SEEM TO BE HANGING. UPDATED 08/07/07 *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 35 MPH, THE PASSENGER SIDE FRONT TIRE FLATTENED. THE CONTACT PULLED OVER AND CHANGED THE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE CAUSE OF FAILURE AS A FAILED SPRING. THE DEALER ALSO NOTICED THAT THE REAR SPRING HAD FAILED. THE CURRENT AND FAILURE MILEAGES WERE 106,000.

REAR COIL SPRING MANUFACTURING DEFECT ON 2001 FORD TAURUS. *AK

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT HEARD AN UNFAMILIAR NOISE WHILE DRIVING. HE STOPPED THE VEHICLE AND NOTICED THAT THE RIGHT REAR SPRING WAS PUNCTURING THE TIRE. THE VEHICLE WAS TOWED TO A FORD DEALER AND DIAGNOSED AS NEEDING THE REAR SPRINGS REPLACED, IN ADDITION TO THE REAR RIGHT TIRE. THE CURRENT AND FAILURE MILEAGES WERE 48,000.

REAR COIL SPRINGS FAILURE FOR THE SECOND TIME. THE REAR COIL SPRINGS FAILED FOR THE SECOND TIME. THIS TIME PUNCTURING THE REAR TIRE. *AK

APR 2007 I HAVE A 2001 FORD TAURUS [XXX] PURCHASED USED FROM PUNDMANN FORD FEB. 2003. A FEW DAYS AGO I NOTICED A LARGE PIECE OF COIL SPRING UNDER THE CAR. THINKING THAT THE SPRING WAS FROM THE FRONT AND RELATED TO THE SHIELDS THAT WERE INSTALLED UNDER A PREVIOUS RECALL I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THAT BOTH REAR SPRINGS WERE BROKEN. MY TRUNK IS NEVER WEIGHTED DOWN AND I DO NOT TOW ANYTHING. DID THE REAR SPRINGS COME FROM THE SAME VENDOR THAT SUPPLIED THE DEFECTIVE FRONT SPRINGS? AS FAR AS I KNOW THIS IS UNHEARD OF, EVEN THE SERVICE REP WAS SURPRISED, AND SAID THAT IT SHOULD NOT HAVE PASSED THE REQUIRED MISSOURI SAFETY INSPECTION. I SHOULD HOPE THAT FORD MOTOR COMPANY WILL BE WILLING TO MAKE AN ARRANGEMENT TO HAVE THESE SPRINGS REPLACED AT NO CHARGE. SINCERELY, [XXX] [XXX] [XXX] DEAR [XXX], THANK YOU FOR CONTACTING THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER REGARDING YOUR 2001 FORD TAURUS. WE HAVE REVIEWED YOUR SITUATION, AND THERE ARE NO WARRANTIES, RECALLS OR CUSTOMER SATISFACTION PROGRAMS ON YOUR VEHICLE THAT WOULD PROVIDE ASSISTANCE FOR THIS REPAIR. SINCERELY, SHIELA FORD MOTOR COMPANY FOLLOW UP: 12JUN07 HAD BOTH DEFECTIVE REAR SPRINGS REPLACED AT PUNDMANN FORD, NOTICED NEW "CLUNK" FROM REAR AND TOOK BACK TO PUNDMANN --- I WAS TOLD THAT THE BROKEN REAR SPRINGS PROBABLY CAUSED EXCESSIVE STRESS ON THE STRUTS AND THEY NEEDED REPLACED, I DON'T SUPPOSE THAT FORD IS GOING TO TAKE RESPONSIBILITY FOR ANY OF THIS, EVEN THOUGH THERE ARE NUMEROUS COMPLAI

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT NOTICED THAT THE VEHICLE WAS LOWER ON ONE SIDE IN THE REAR. HE JACKED UP THE VEHICLE AND DISCOVERED THAT THE REAR DRIVER SIDE COIL SPRING HAD FAILED AND WAS PUNCTURING THE TIRE. HE SPOKE WITH THE DEALER WHO STATED THAT THE VEHICLE IS NOT UNDER RECALL. THE WEATHER CONDITIONS WERE PARTLY SUNNY. THE CURRENT AND FAILURE MILEAGES WERE 116,000. UPDATED 07/19/07. *JB