2001 Ford Taurus complaints

2001 FORD TAURUS HAS A BROKEN REAR COIL SPRING. I UNDERSTAND THAT THE FRONT COIL SPRINGS ARE COVERED UNDER AN EXTENDED RECALL DUE TO A CORROSION/HIGH FAILURE RATE ISSUE. WHY AREN'T THE REAR COIL SPRINGS COVERED BY THIS RECALL? *TR

REAR COIL SPRING ON MY 2001 FORD TAURUS BROKE. *TR

2001 FORD TAURUS WITH SUSPENSION NOISE WHILE DRIVING. FORD MECHANIC DIAGNOSED PROBLEM AS FRONT AND REAR SPRINGS BROKEN ON 2/2/2009. PARTS HAVE NOT YET BEEN REPLACED. *TR

MY PASSENGER SIDE REAR COIL SPRING BROKE. LUCKILY I FOUND THE BROKEN PIECE IN MY DRIVEWAY. TOOK IT TO MIDAS AND RECEIVED A QUOTE TO REPLACE BOTH REAR SPRINGS AT A COST OF $900. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARS BANGING NOISES COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE FAILURE CAUSED IMPROPER SUSPENSION ISSUES IN THE VEHICLE. HE TOOK THE VEHICLE TO HIS LOCAL SHOP AND THE MECHANIC STATED THAT BOTH THE FRONT AND REAR COIL SPRINGS FAILED. THE DEALER HAS NOT CONFIRMED OR DENIED WHETHER THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 75,000. UPDATED 02/24/09. *LJ UPDATED 02/24/09. *JB

2001 FORD TAURUS, 112,000 MILES. DRIVING ABOUT 35 MPH ON HIGHWAY INTERCHANGE, HEARD LOUD BANG AND CAR PULLED LEFT AND I GAINED CONTROL AND STOPPED. FOUND LEFT FRONT COIL SPRING BROKE PUNCTURING LEFT TIRE. TOOK CAR TO DEALERSHIP FOR REPAIR. FORD WILL COVER COST OF FRONT SPRINGS REPLACEMENT. DEALERSHIP CALLED AND SAID RIGHT SPRING WAS BROKEN ALSO AND TRANSMISSION PAN WAS ALSO PUNCTURED FROM BROKEN SPRING AND NEEDED REPLACED. FORD WILL NOT COVER COST TO PAY FOR PUNCTURED TIRE OR TRANSMISSION PAN PLUS FLUID. TIRE HAD AROUND 300 MILE ON IT. FORD GARAGE CALLED BACK AND SAID REAR SPRINGS WERE ALSO BROKEN AND NOT COVERED UNDER RECALL FROM FORD. SHOULDN'T REAR SPRINGS BE COVERED ALSO SINCE BREAKAGE WAS RESULT OF CORROSION PROBLEM LIKE THE FRONT SPRINGS? ALSO, SHOULDN'T THE COLLATERAL DAMAGE TO THE TIRE AND TRANSMISSION BE COVERED ALSO? NEVER RECEIVED ANY FORM OF NOTIFICATION RELATING TO THIS RECALL. BUT I HAD RECEIVE OTHER RECALL FOR WIRING PROBLEMS. *TR

RIGHT REAR COIL SPRING BROKE. THE CAR HAS ONLY 52,000 MILES ON IT. IF I HADN'T NOTICED A PIECE OF THE COIL SPRING ON MY GARAGE FLOOR, WHO KNOWS WHAT MAY HAVE HAPPENED. THIS IS MY WIFE'S CAR. WE JUST HAD NEW TIRES AND A FOUR WHEEL ALIGNMENT A MONTH BEFORE THE SPRING BROKE. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE SPRINGS AND STRUTS ON THE REAR OF THE VEHICLE FAILED. IF DRIVEN, THE STRUTS COULD PUNCTURE THE TIRES. SHE DID NOT REALIZE THE FAILURE UNTIL JANUARY 14, 2009 AFTER NEW TIRES WERE PLACED ON THE VEHICLE. SHE STATED THAT THE FRONT END OF THE VEHICLE WAS RECALLED FOR THE SAME ISSUE AND THE REAR SPRINGS AND STRUTS SHOULD BE RECALLED AS WELL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE OCCURRED WITHOUT WARNING. THE CURRENT AND FAILURE MILEAGES WERE 65,000. UPDATED 02-23-09 *BF THE CONSUMER NOTICED THE VEHICLE WAS NOT STAYING ON THE ROAD PROPERLY WHEN THE ROADS WERE WET. THE CONSUMER HAD GREAT DIFFICULTY MAINTAINING THE VEHICLE. THE CONSUMER HAD THE TIRES REPLACED AND IN THE PROCESS SHE WAS INFORMED THE SPRINGS WERE BROKEN. UPDATED 02/25/09. *JB

2001 FORD TAURUS - BOTH REAR COIL SPRINGS BROKE. *TR

BROKEN COIL SPRINGS IN FRONT AND REAR OF VEHICLE. *TR

THE FAILURE IS A BROKEN LEFT REAR SPRING, REQUIRING REPLACEMENT OF BOTH REAR SPRINGS. THE OLD PARTS ARE NOT AVAILABLE. I WOULD NOT SAY THAT THE BROKEN SPRING IN MY PARTICULAR CASE CAUSED IMMEDIATE DANGER AS THE SPRING WAS STILL IN THE SPRING SEAT, HOWEVER IT IS CAUSE TO FAIL A PA STATE SAFETY INSPECTION, AND COULD HAVE BECOME DANGEROUS IF THE SPRING WAS NOT REPLACED. THE VEHICLE HAD 99,600 MILES AT THE TIME OF THE FAILURE. I CAN'T PINPOINT ANY SPECIFIC EVENTS OTHER THAN ALMOST 100,000 MILES OF USE IN THE SALT BELT. IT IS A COMMON FAILURE ON THE TAURUS, AND MINE BROKE LATER THAN MANY OTHERS. THE FRONT SPRINGS (WHICH HAVE NOT BROKEN ON MY CAR) ARE COVERED UNDER RECALL...THE REARS SHOULD BE AS WELL. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR SERVICE. THE TECHNICIAN OBSERVED THAT THE REAR COIL SPRING FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 69,000. UPDATED 020209 *BF UPDATED 02/03/09.*JB

2001 FORD TAURUS WITH 69,000 MILES HAS A BROKEN REAR COIL SPRING. THERE IS A PROBLEM WITH THE FRONT COILS WHICH FORD WILL FIX NO CHARGE UNDER 04M04 CUSTOMER SATISFACTION GUARANTEE BUT IT DOES NOT COVER THE REAR SPRINGS. IN THE EVENT OF THE BACK SPRING WORKING IT'S WAY TO THE TIRE THERE HAS BEEN REAR TIRE BLOWOUTS WITH EXTENSIVE DAMAGE TO THE VEHICLE ITSELF AND A DANGER TO THE DRIVER AND PASSENGERS. AT THIS TIME MY MOTHER WAS INFORMED THAT THIS WAS BEING LOOKED INTO AS A MANDATORY RECALL. I FEEL SINCE THEY HAVE HAD PROBLEMS WITH THE FRONT AND HAVE ACKNOWLEDGED THE DEFECT THAT THERE IS ALSO A PROBLEM WITH THE REAR SPRINGS OF THOSE SAME YEARS. PARTS REQUIRED TO CORRECT PROBLEM ARE NEW COILS BOTH SIDES. WE TOOK IT TO THE DEALERSHIP AND THE SERVICE MANAGER SAID HE THINKS THERE SHOULD BE A MANDATORY RECALL BUT HE DID NOT HAVE THE AUTHORITY TO MAKE THAT DECISION AND REFERRED ME TO YOU. THE COST TO MY MOTHER WHICH IS ON A FIXED BUDGET IS 600.00 AND SHE CANNOT AFFORD IT. THE SERVICE MANGER ADVISED HER TO GET IT FIXED BEFORE IT CAUSED NUMEROUS PROBLEMS WHICH WOULD NOT BE COVERED EVEN THOUGH THE DAMAGE OCCURRED FROM THE BROKEN COIL SPRING. AT THIS TIME THERE HAS NOT BEEN ANY DANGEROUS OCCURRENCES BUT THERE ARE A POSSIBILITY OF THEM HAPPENING AT ANY TIME. PLEASE LOOK CLOSER AT THIS DANGEROUS SITUATION AND MAKE IT MANDATORY TO HAVE FORD MOTOR COMPANY FIX THIS PROBLEM. THANK YOU BRAD FARROW *TR

I NOTICED THAT AFTER INSTALLING FOUR BRAND NEW TIRES ON MY 2001 FORD TAURUS, THAT THE VEHICLE PULLED TO THE RIGHT DRAMATICALLY WHILE DRIVING. THE ALIGNMENT WAS JUST DONE AS WELL. I ALSO NOTICED THAT THE REAR OF THE VEHICLE SAT EXTREMELY LOW. FURTHER INVESTIGATION FOUND THAT THE REAR COIL SPRING ON THE RIGHT SIDE HAD SNAPPED AT THE BASE OF STRUT. FRONT SPRINGS HAVE A RECALL, WHY NOT THE FRONT. I AM AWARE OF THE PROBLEMS ON THIS SUBJECT AS I AM FORMERLY A SERVICE ADVISOR FOR FORD. THIS IS AN ALL TOO COMMON PROBLEM AND DOES POSE A SAFETY PROBLEM!!!! THIS IS TRUE AS THE VEHICLE FAILS NYSI AND MAKES VEHICLE UNDRIVEABLE. FORD WILL NOT REPAIR, YET THERE ARE HUNDREDS, IF NOT THOUSANDS OF THE SAME EXACT CONCERN. MY VEHICLE IS IN PERFECT OPERATING CONDITION AND CARED FOR WELL. THIS SHOULD NOT HAPPEN! APPARENTLY UNTIL SOMEONE DIES, FORD AND THE GOVERNMENT WILL NOT DO ANYTHING ABOUT THIS. MY 2001 IMPALA AND MY 2002 CAVALIER BOTH HAD WELL OVER 100K, NEVER HAD THIS PROBLEM AND THEY WERE IN THE SALT STATES THEIR ENTIRE OPERATING LIVES!! THERE MUST BE SOMETHING DONE NOW PLEASE. I AM FORCED TO REPAIR THE VEHICLE AT MY OWN COST FOR SOMETHING THAT IS WELL KNOWN BY THE GOVERNMENT AND FORD. *TR

REAR COIL SPRINGS BREAK! I REMEMBER THE RECALL FOR FRONT COIL SPRINGS. BUT WHY FORD DOESN'T RECALL REAR AS THEY BREAK AS OFTEN AS THE FRONT ONES?? *TR

FRONT & REAR SPRINGS FAILED ON 2001 FORD TAURUS & WERE REPLACED. FRONT SPRINGS ALSO DESTROYED STRUTS & WERE COVERED UNDER A MANUFACTURER WARRANTY. REAR SPRINGS ALSO DESTROYED SHOCKS BUT WERE NOT COVERED UNDER WARRANTY. FORD DEALER INDICATED THAT THIS FAILURE WAS "COMMON" ON THIS MODEL YEAR. *TR

AT TIME OF STATE INSPECTION: REAR DRIVERS COIL SPRING FAILURE CAUSING DAMAGE TO REAR TIRE. ESTIMATED @ $397 FOR THE COIL AND LABOR, PLUS $125 FOR NEW TIRE. MECHANIC SAID REAR PASSENGER SPRING IS NOT FAR BEHIND. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. IN AUGUST OF 2007, THE CONTACT NOTICED THAT THE TIRES WERE WEARING FOR NO APPARENT REASON. THE REAR TIRES WERE ESPECIALLY WORN. ALL FOUR TIRES WERE REPLACED. IN OCTOBER OF 2008, ALL FOUR TIRES WERE REPLACED AGAIN. A PRIVATE MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THE REAR COIL SPRINGS CAUSED THE REAR TIRES TO WEAR. THE REPAIR OF THE REAR COIL SPRINGS WOULD COST $800. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE REAR COIL SPRINGS; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

I OWN A 2001 FORD TAURUS. THE FRONT AND REAR COIL SPRINGS HAVE BEEN REPLACED TWO TIMES OVER THE YEARS. THERE WAS A RECALL ON THE FRONT SPRINGS BUT NONE ON THE REAR. MY RECENT INCIDENT OCCURRED IN OCTOBER. I HAD FIVE KIDS IN THE CAR WHEN THE FRONT COIL BROKE OFF AND RIPPED THE TIRE. THE COST TO FIX WAS $1,700. WHY HASN'T THERE BEEN A STRONGER DEMAND FOR FORD TO FIX THIS PROBLEM. SEARCHING THE INTERNET I KNOW THIS IS A WIDESPREAD PROBLEM. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE REAR COIL SPRINGS FAILED AND THE FRONT COIL SPRINGS ARE WEAK. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE FRONT COIL SPRINGS ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) UNTIL THEY HAVE COMPLETELY FAILED. THEY FURTHER STATED THAT THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REAR COIL SPRINGS BECAUSE THERE WAS NO RECALL FOR THAT COMPONENT. THE MANUFACTURER DID NOT ASSIST. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 106,000.

REAR COIL SPRING BROKE AND NEARLY CUT THE TIRE. *TR

I HAD MY CAR INSPECTED TODAY AND FOUND OUT BOTH REAR SPRINGS ON THE STRUTS WERE BROKEN. WHEN RESEARCHING THE PROBLEM, I'VE FOUND OUT THIS IS COMMON IN 2001 TAURUS SEDANS. THIS IS A DANGEROUS DEFECT AND I DON'T UNDERSTAND HOW A RECALL COULD BE MADE FOR THE FRONT STRUTS BUT NOT THE BACK. A REAR TIRE POPPING AT 73 MPH BECAUSE OF A BROKEN SPRING BREAKING LOOSE IS JUST AS DANGEROUS AS A FRONT TIRE. *TR

INSPECTION OF SUSPENSION ON MY 2001 FORD TAURUS BY TIRE SHOP ON 11 OCT 08 REVEALED BOTH REAR SPRINGS ARE BROKEN. INTERNET SITES LIST NUMEROUS INCIDENTS OF TIRES BEING PUNCTURED BY BROKEN SPRINGS. I GUESS NOT ENOUGH PEOPLE HAVE DIED IN ORDER TO FORCE FORD TO RECALL THIS VERY DANGEROUS CONDITION? YOU WOULD THINK FORD OR THE NEWS MEDIA WOULD INFORM THE PUBLIC ABOUT THIS POTENTIALLY FATAL DEFECT. I REALLY CAN'T THINK OF A MORE SERIOUS CONDITION THAT WOULD JUSTIFY AN ORGANIZATION LIKE YOURS. THANK YOU DAN ARCHER *TR

2001 FORD TAURUS REAR COIL SPRINGS BROKE ON BOTH SIDES. VERY COMMON COMPLAINT ON THIS CAR ALTHOUGH FORD WON'T ISSUE A RECALL. THEY HAVE ISSUED A RECALL FOR THE FRONT COIL SPRINGS BUT REFUSE TO DO THE SAME FOR THE REAR. *TR

I HAVE A 2001 FORD TAURUS SES SDN. I LOOKED ON FORDS WEB SITE FOR RECALLS AND TO MY SURPRISE THERE WHERE NONE FOR REAR SUSPENSION COIL SPRINGS, THIS IS THE 4TH COIL SPRING THAT HAS BROKEN ON THIS CAR AND I HAVE ONLY HAD THE CAR FOR 4 YEARS. I JUST DRIVE TO AND FROM WORK WITH THIS MANY BREAKS THERE HAS TO BE SOME KIND OF ENGINEERING OR PARTS DEFECT, THIS SHOULD NOT EVEN BE HAPPENING , I COULD SEE IT IF I HAULED STUFF IN THE CAR OVER A PERIOD OF TIME AGAIN I JUST DRIVE. I SEE YOU HAVE DONE AN INVESTIGATION AND CLOSED YOUR CASE LAST YEAR. I TELL YOU THAT THERE ARE ALOT OF OTHER ONE'S THAT HAD TO BEEN BREAKING I AM SURE THAT NONE OF MY 4 HAVE REACHED YOUR COMPLAINTS OR ANY OTHER COMPLAINTS. I AM PARTIALLY DISABLED AND I CAN NOT AFFORD $300 - $400 DOLLAR CAR BILLS TO GET THIS FIXED EVERY TIME IT BREAKS DOWN.. RON PAUL *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT'S VEHICLE DID NOT PASS STATE INSPECTION BECAUSE BOTH REAR COIL SPRINGS FAILED. HE IS IN THE PROCESS OF NOTIFYING AN AUTHORIZED DEALER AND THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 61,000. UPDATED 10/16/08 *BF UPDATED 10/20/08. *JB

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT WAS NOTIFIED ABOUT A RECALL, BUT WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED. HE WAS EXPERIENCING SEAT BELT FAILURE AND STATED THAT WHEN HE BUCKLES THE BELT, THE SEAT BELT INDICATOR LIGHT STILL ILLUMINATES ON THE INSTRUMENT PANEL. WHEN HE UNBUCKLES THE BELT, IT WILL NOT BUCKLE PROPERLY AGAIN. THE FAILURE AND CURRENT MILEAGES WERE 137,000.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. AFTER BEING PARKED FOR APPROXIMATELY TEN OR FIFTEEN MINUTES, THE CONTACT HEARD A LOUD BANG. THE VEHICLE CAUGHT FIRE AND IT WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A REPORT WAS FILED. THE VEHICLE AND A GRILL WERE DESTROYED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 165,000.

DROVE HOME FROM WORK. WAS INSIDE MY HOME ABOUT 10 MINUTES. HEARD A LOUD NOISE WENT OUT SIDE AND MY CAR WAS ON FIRE. FIRE MEN PUT IT OUT AND SAID IT PROBABLY STARTED UP IN THE DASH AREA. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT BOTH REAR COIL SPRINGS FRACTURED. ONE OF THE REAR CORNERS OF THE VEHICLE WAS LEANING EXTREMELY LOW. THROUGH ONLINE RESEARCH, HE DISCOVERED VARIOUS COMPLAINTS FOR THE SAME ISSUE FROM OTHER CONSUMERS. THE SPRING ALSO BECAME DISLODGED FROM ITS NORMAL POSITION. HE HAS NOT TAKEN THE VEHICLE TO THE DEALER; HOWEVER, THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE REAR SPRINGS AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 129,735 AND FAILURE MILEAGE WAS APPROXIMATELY 129,600.

REAR COIL SPRING FAILURE ON FORD TAURUS 01. *TR

I HAVE A 2001 FORD TAURUS SES. ABOUT 5 MONTHS AGO (~90 K MILES) MY FRONT PASSENGER SIDE SPRING BROKE. THE SPRING WAS REPLACED UNDER RECALL. YESTERDAY (~103 K MILES), I FOUND THE REAR DRIVER SIDE COIL SPRING ALSO CRACKED OPEN AND HANGING VERY NEAR TO THE TIRE. THIS CAR DRIVES 98% ON I-94 AT A SPEED OF 75MPH. THANK GOD THE BROKEN SPRING DID NOT POP MY TIRE OPEN. DEALER CHECKED AND FOUND BOTH THE REAR SPRINGS BROKEN. A $385 ESTIMATE IS GIVEN FOR JUST REPLACING THE SPRING (NOT THE STRUTS). I CHECKED ON THE INTERNET AND FOUND THIS IS A VERY COMMON PROBLEM IN TAURUS. FORD SHOULD COME FORWARD AND PUT A RECALL ON THE REAR SPRINGS TOO. *TR

RIGHT REAR COIL SPRING BROKE. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STRUCK A GUARD RAIL. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. PRIOR TO THE FAILURE, SHE NEVER NOTICED ANY AIR BAG WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE CONTACT HAS PICTURES OF THE VEHICLE AND A COPY OF THE POLICE REPORT. SHE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 110,700.

2001 FORD TAURUS HAS AN ISSUE WITH THE REAR COIL SPRINGS. CONSUMER WANTS TO KNOW WHEN THERE WILL BE A RECALL FOR THIS ISSUE. *NJ

BOTH REAR COIL SPRINGS ON OUR 2001 FORD TAURUS SEL RUSTED THROUGH AND BROKE. THE BROKEN COIL SPRINGS THEN FELL DOWN PAST THE SPRING SEAT AND THE JAGGED, BROKEN EDGE OF THE SPRINGS CUT THE INNER SIDE WALL OF BOTH REAR TIRES. THE RIGHT REAR TIRE BLEW OUT AS A RESULT OF THIS WHILE WE WERE TRAVELING 35 MILES PER HOUR. BOTH REAR TIRES NEEDED TO BE REPLACED. FORTUNATELY NO ONE WAS INJURED. THIS IS A SAFETY HAZARD! IF THIS WOULD HAVE HAPPENED AT HIGHWAY SPEED OR WHILE IN A CURVE, THIS COULD HAVE BEEN A TERRIBLE ACCIDENT! PLEASE MAKE FORD INSTALL COIL SPRING SEAT EXTENSIONS AND NEW COIL SPRINGS ON THE REAR OF THESE CARS TO PREVENT THE COIL SPRINGS FROM FALLING INTO THE TIRE AREA, THIS WAS DONE ON THE FRONT COIL SPRINGS FOR THIS CAR AND SHOULD ALSO BE DONE ON THE REAR BEFORE SOMEONE GETS TERRIBLY INJURED OR KILLED! PLEASE DO NOT WAIT UNTIL THEN TO DO SOMETHING! THIS COULD BE PREVENTED! I AM ALSO MAILING YOU A LETTER DESCRIBING THIS PROBLEM WITH PHOTOS OF THE TIRES, SPRINGS, ETC. *TR UPDATED 09/08/08. *JB

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD NOISE COMING FROM THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE STEERING WHEEL RUBBING AGAINST THE STEERING COLUMN. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTION. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES ON A SEPARATE OCCASION. THE NOISE LEVEL WAS MORE INTENSE. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE DRIVER SIDE TIE ROD END. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 43,700 AND CURRENT MILEAGE WAS 62,441. UPDATED 09/24/08 *BF UPDATED 09/26/08. *JB

APPROX. MID-MAY 2008 NOTICED COOLANT SMELL IN CAR AND WATER ON THE PASSENGER SIDE FLOOR INSIDE 2001 FORD TAURUS WAGON. WITHIN A COUPLE OF WEEKS, AC BLOWER MOTOR ONLY WORKED ON HIGH. TOOK TO SHERWOOD FORD IN SALISBURY, MD END OF MAY 2008 FOR REPAIR. THEY REPLACED RESISTORS TO BLOWER MOTOR AND STATED PROBLEM WAS DUE TO CORROSION FROM WATER DAMAGE FROM LEAK IN WINDSHIELD/COWL. BLOWER WORKED FINE UNTIL AUGUST 18, 2008 STARTED WORKING ONLY ON HIGH AGAIN. TOOK BACK TO SHERWOOD FORD 8-25-08, THEY ARE CURRENTLY REPLACING RESISTORS AGAIN AND STATE THAT BLOWER MOTOR SHOULD BE REPLACED TOO BECAUSE IT IS NOT WORKING UP TO PAR DUE TO WATER DAMAGE. INTERNET SEARCH OF FORD TAURUS COWL LEAK REVEALS MANY OTHER PEOPLE OWNING FORD TAURUS/MERCURY SABLE HAVE THE SAME PROBLEM AND FORD WILL NOT ISSUE RECALL. I CANNOT AFFORD TO REPLACE THE BLOWER, IF IT GOES OUT ALTOGETHER THEN A DANGEROUS SITUATION COULD DEVELOP DUE TO INABILITY TO CLEAR THE WINDSHIELD OF FOG, ETC. REFERENCING COMPLAINT NUMBERS 10184014, 10189897, 10195320, 10205290. CALLED FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER ON 8-25-08 AND WAS TOLD THERE IS NOTHING THEY CAN DO TO HELP WITH REPAIRS FOR THIS KNOWN DEFECT. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING 30-40 MPH, THE VEHICLE WOULD SUDDENLY SHUT OFF LOSE POWER STEERING ABILITY. THE VEHICLE WOULD DRIFT TO A STOP AND THE INTERIOR LIGHTS REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. DURING THE FIRST FEW FAILURES, THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND WALK HOME. SHE SENT HER HUSBAND TO CHECK THE VEHICLE AND IT STARTED UP NORMALLY. ON OTHER OCCASIONS, IT WOULD TAKE HOURS TO DAYS BEFORE THE VEHICLE COULD BE RESTARTED. TWO DIFFERENT MECHANICS HAVE PERFORMED DIAGNOSTIC TESTS ON THE VEHICLE AND THEY BOTH STATED THAT THE CAUSE OF THE FAILURE WAS THE BOX INSTALLED ON THE VEHICLE BY THE LOAN COMPANY. THE CONTACT CALLED THE LOAN COMPANY AND THEY INFORMED HER TO CALL THEIR TECHNICIAN. THE TECHNICIAN STATED THAT IT WAS NOT THE BOX, EVEN THOUGH IT HAD NOT YET BEEN INSPECTED. HE ALSO REFUSED TO REPLACE THE BOX UNLESS THE CONTACT PAID $80 FOR THE INSPECTION SERVICE. THE FAILURE MILEAGE WAS 96,000 AND CURRENT MILEAGE WAS 96,500.

I HAD 3 BROKEN COIL SPRINGS ON MY CAR AT ONE TIME. I LEARNED THERE WAS A RECALL ON THE FRONT COIL SPRINGS, BUT NOT ON THE BACK. I HAVE ALSO LEARNED THAT THE CAUSE OF THE FAULT ON THE COIL SPRINGS WAS SALT ON THE ROAD, WHICH IS WHAT CAUSED MY FRONT AND REAR COIL SPRINGS TO BREAK. I BELIEVE THERE SHOULD BE A RECALL ON THE REAR COIL SPRINGS, AS WELL AS THE FRONT. I CALLED FORD'S COMPLAINT DEPARTMENT, AND THEY SAID THIS WOULD NOT BE CHANGED. THEN, I HAD BROKEN SHOCK ABSORBERS, WHICH MY FORD GARAGE TOLD ME WAS A RESULT OF THE COIL SPRINGS. SO NOT ONLY DID I HAVE TO PAY FOR THE REAR COIL SPRINGS, BUT I ALSO HAVE TO PAY TO REPAIR THE SHOCK ABSORBERS! THE GARAGE MANAGER SAID HE HAS HAD NUMEROUS CASES LIKE THIS -- IN FACT, HE HAD TWO IN THE SHOP IN THE SAME WEEK. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT HEARD A THUMPING SOUND AND TOOK THE VEHICLE TO A LOCAL MECHANIC. HE WAS INFORMED THAT THE REAR COIL SPRINGS FRACTURED. THE MECHANIC REPLACED BOTH REAR COIL SPRINGS IN FEBRUARY AND AUGUST OF 2008. THE COIL SPRINGS CURRENTLY NEED TO BE REPLACED AGAIN. THE CONTACT HAS SCHEDULED AN APPOINTMENT FOR AUGUST 12, 2008 TO HAVE THE REPAIRS MADE. HE CALLED THE DEALER AND THEY STATED THAT THERE WAS A RECALL ON THE FRONT COIL SPRINGS, BUT NOT THE REAR. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,000 AND CURRENT MILEAGE WAS 50,000.

VEHICLE (2001 FORD TAURUS SE) FAILED SAFETY INSPECTION BECAUSE BOTH REAR COIL SPRINGS ARE. FORTUNATELY, THERE WAS NO ACCIDENT INVOLVED BECAUSE THIS PROBLEM WAS CAUGHT DURING A SAFETY INSPECTION. *TR

WHILE ON VACATION, DRIVER SIDE REAR SPRING BROKE, CAUSING DRIVER SIDE REAR STRUT TO BREAK. HAD TO REPLACE BOTH REAR SPRINGS AND STRUTS. CAR CURRENTLY HAS ONLY 31,000 MILES ON IT. *TR

I WAS PARKING MY CAR WHEN I HEARD A LOUD BANG COME FROM THE REAR OF THE CAR. I DIDN'T FIND ANYTHING WRONG AFTER LOOKING UNDER THE CAR. LATER WHEN I ATTEMPTED TO DRIVE AWAY I HEARD A SCRAPING NOISE COMING FROM THE REAR OF THE CAR. I THOUGHT IT MIGHT BE THE BRAKES SO I HAD IT TOWED TO A REPAIR SHOP. AFTER THE MECHANIC INSPECTED THE VEHICLE, HE TOLD ME BOTH REAR SPRINGS WERE BROKEN AND THE SCRAPING NOISE WAS THE BROKEN LEFT REAR SPRING RUBBING ON THE TIRE. I WAS LUCKY THAT I WASN'T DRIVING OTHERWISE THE BROKEN SPRING WOULD HAVE EVENTUALLY CUT THE TIRE. *TR

CAR APPEARED TO LOWER IN THE BACK END THAN IT SHOULD BE. TAKEN TO REPAIR SHOP. DIAGNOSED WITH BROKEN SPRING WHICH WAS RUBBING REAR TIRES NEEDING 2 NEW TIRES. CAR HAS ONLY 75,000 MILES. COST OVER $1000. *TR

I HAVE A 2001 FORD TAURUS AND THE REAR COIL SPRINGS ARE BROKEN. HAVE SEEN MANY COMPLAINTS ABOUT THIS AND THERE SHOULD BE A RECALL ON THIS. *TR

EVERY TIME IT RAINS MY PASSENGER SIDE FLOOR IS FLOODED WITH WATER. I'VE TAKEN IT TO THE DEALER TO BE REPAIRED, BUT GET NO SOLUTION. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE VEHICLE FAILED INSPECTION DUE TO FRACTURED FRONT COIL SPRINGS. THE DEALER STATED THAT THE REAR COIL SPRINGS ALSO NEEDED TO BE REPLACED. THE DEALER REPLACED THE FRONT COIL SPRINGS ACCORDING TO THE RECALL; HOWEVER, THE REAR COIL SPRINGS WERE NOT INCLUDED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 69,000.

REAR SPRINGS SNAPPED DESTROYING BOTH TIRES. BOTH LEFT AND RIGHT REAR SPRINGS AND STRUTS AND BOTH REAR TIRES HAD TO BE REPLACED. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE THE CONTACT WAS DRIVING, HE WAS INFORMED BY ANOTHER DRIVER THAT THE BRAKE LIGHTS ON HIS VEHICLE WERE NOT WORKING. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 103,000.