2001 Ford Taurus complaints

I HAVE BEEN EXPERIENCING THE EFFECTS DESCRIBED IN RECENT NEW ARTICLE (LINK BELOW) OF A STICKY THROTTLE AND UNEXPECTED ACCELERATION WHILE AT A STOP. ALSO THE CRUISE CONTROL DOESN'T ALWAYS RELEASE. PLEASE ADVISE HOW AN INDIVIDUAL CONSUMER CAN HAVE THESE SERIOUS ISSUES REPAIRED AT FORD'S EXPENSE NOW TO PREVENT AN ACCIDENT OR WORSE! WHEN WILL YOUR AGENCY ANNOUNCE A FORMAL RECALL OF THESE ISSUES. HERE'S THE LINK I SAW FROM A LOCAL SEATTLE, WA NEWS RELEASE: HTTP://WWW.KOMONEWS.COM/NEWS/CONSUMER/FEDS-PROBE-STICKY-THROTTLES-IN-19M-FORD-SEDANS-142392835.HTML. *TR

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED. THE CONTACT THEN APPLIED THE BRAKES WITH EXTREME PRESSURE, BUT THE VEHICLE WOULD NOT DECELERATE. THE CONTACT SHUT THE VEHICLE OFF AND COASTED TO A STOP ON THE SHOULDER. THE VEHICLE COULD NOT BE RESTARTED DUE TO THE HIGH RPMS. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, WHERE THEY DIAGNOSED THE FAILURE AND STATED THAT THE CRUISE CONTROL CABLE WAS FRAYED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 105,000. THE VIN WAS UNAVAILABLE. ..UPDATED 04/26/12 *BF UPDATED 04/30/12

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD AND CRASHED INTO A COFFEE SHOP. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT WAS UNABLE TO DETERMINE THE CAUSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 62,476. ..UPDATED 04/16/12 *BF THE CONSUMER STATED ON DECEMBER 24, 2011, WHILE DRIVING 35-40 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN AND THE ENGINE BEGAN RACING. WHEN THE CONSUMER ARRIVED TO HIS DESTINATION, THE ENGINE WAS STILL REVVING LOUDLY. THE CONSUMER PLACED THE VEHICLE IN PARK. HOWEVER, THE ENGINE CONTINUED TO REV. HE PRESSED HARD ON THE ACCELERATOR AND THE ENGINE STOPPED REVVING. UPDATED 05/30/12

TL* THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE ABNORMALLY ACCELERATED UP TO 50 MPH. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE CAME TO A STOP. THE ENGINE WAS TURNED OFF AND THE CRUISE CONTROL WAS DISCONNECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RECOMMENDED THAT THE CRUISE CONTROL REMAIN DISCONNECTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.

I HAVE READ THE NEWS THIS WEEK ABOUT THE PRELIMINARY INVESTIGATION INTO 2005-06 TAURUS SPEED CONTROL PROBLEMS AND IT IS EXACTLY THE SAME AS A VERY SCARY PROBLEM I EXPERIENCED LAST YEAR WITH MY 2001 TAURUS. A FORD DEALER REPLACED A CABLE FOR THE SPEED CONTROL ON THE CAR'S CRUISE CONTROL SYSTEM. I STILL HAVE A COPY OF MY FORD INVOICE AND I KEPT THE BROKEN CABLE THAT WAS REPLACED ON MY CAR. I WAS DRIVING MY CAR DOWN A BOULEVARD WHEN THE ENGINE BEGAN TO RACE EVEN THOUGH I WAS NOT ACCELERATING. I HAD TO PRESS HARD ON MY BRAKES TO STOP FOR A RED LIGHT, AND PUT THE CAR IN NEUTRAL, BUT THE ENGINE CONTINUE TO RACE AT ABOUT 4,000 RPMS. I TURNED THE ENGINE OFF, THEN TURNED IT ON AGAIN, HOPING I COULD MOVE OUT OF THE LANES OF TRAFFIC. HOWEVER, THE ENGINE CONTINUE TO SPEED SO I TURNED THE ENGINE OFF AGAIN AND SAT IN MY CAR UNTIL A GOOD SAMARITAN PUSHED ME OUT OF TRAFFIC. AAA TOWED THE CAR TO WORTHINGTON FORD IN LONG BEACH, CA. BOTH THE GOOD SAMARITAN AND THE AAA TOW TRUCK DRIVER TURNED THE ENGINE ON WITH THE HOOD OPEN AND SAID THE THROTTLE WAS STUCK. THE AAA DRIVER SHOWED ME A CABLE WITH A FITTING THAT WAS LOOSE, AND WHEN HE PUSHED THE FITTING IN, THE ENGINE SLOWED DOWN. THE FORD DEALER SAID THE PROBLEM WAS NOT THE THROTTLE BUT THE CRUISE CONTROL SYSTEM. THEY OFFERED TO DISABLE THE CRUISE CONTROL, BUT I HAD THEM FIX IT. THE FORD INVOICE STATES: "CUSTOMER STATES VEHICLE HAS A STICKING THROTTLE/CABLE. SOMETHING BROKEN CAUSING RPMS TO GO OVER 4K AND ADV. REMOVED CYLINDER AND ADDED NEW SPEED

WHILE DRIVING ON A CITY ROAD MY 2001 FORD TAURUS HAD A BLOWOUT ON THE LR TIRE. THE COIL SPRING WAS BROKEN IN SEVERAL PLACES WHICH CAUSED PART OF THE SPRING TO GOUGE THE INSIDE WALL OF THE REAR TIRE. HAD TO REPLACE BOTH REAR COIL/SHOCK ASSEMBLY IN THE VEHICLE. *TR

TL* THE CONTACT OWNS 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD ABNORMALLY. THE CONTACT WAS ABLE TO DISLODGE THE ACCELERATOR PEDAL TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THERE WAS AN INVESTIGATION FOR THE 2005 FORD TAURUS UNDER NHTSA ACTION NUMBER: PE12005 (VEHICLE SPEED CONTROL:CABLES) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 93,327.

THIS VEHICLE HAS A LONG HISTORY OF SPEEDING UP ON ITS OWN. I TOOK IT TO THE FORD DEALERSHIP WHEN IT BEGAN IN LATE 2007, BUT THEY COULD NOT FIND THE PROBLEM. I ALSO HAVE RECORD OF ITS HISTORY INVOLVING THIS ISSUE WITH MY PERSONAL MECHANIC. NO MECHANIC HAS EVER FOUND A SOLUTION TO THIS PROBLEM, AND I CONTINUE TO DRIVE THIS CAR. I RECORDED CIRCUMSTANCES SURROUNDING EACH INCIDENT, DOWN TO THE TEMPERATURE OUTSIDE AND WEATHER CONDITIONS TO FIND A COMMON CAUSE. EACH CASE WAS UNIQUE AND NO CAUSE WAS FOUND. OFTEN, I WOULD RECOGNIZE THE ISSUE WHEN TRYING TO STOP FOR A RED LIGHT OR STOP SIGN AND FOUND MYSELF FIGHTING THE CAR TO STOP. THE BRAKES CONTINUED TO WORK DURING THESE EPISODES, HOWEVER I COULD NOT COME TO A COMPLETE STOP UNLESS I PUT THE CAR INTO NEUTRAL. DURING ONE INSTANCE, THE CAR REACHED 70 MPH BEFORE THERE WAS A POPPING NOISE, AND IT SLOWED. MOST COMMONLY, THE CAR WOULD SPEED UP TO ABOUT 45 MPH BEFORE I PUT IT INTO NEUTRAL AND TURNED IT OFF, OFTENTIMES IN FRONT OF INTERSECTIONS. THE CRUISE CONTROL HAS BEEN DISABLED, THE THROTTLE BODY CLEANED, AND ELECTRICAL SYSTEM CHECKED. NONE OF THESE WERE DETERMINED TO BE THE CAUSE. *TR

I READ AN ARTICLE TODAY CONCERNING THE US IS INVESTIGATING FORD TAURUSES FOR STUCK THROTTLES, MODEL YEARS 2005-2006. PLEASE CONSIDER EXPANDING THE INVESTIGATION TO INCLUDE THE 2001 MODEL YEAR. I PURCHASED THE CAR USED FROM A FORD DEALER IN 2004 (APPROX) AND HAVE BEEN HAVING THE SAME PROBLEM OF THE CAR ENGINE SPEEDING-UP WHEN COMING TO A STOP. THE ARTICLE IS LOCATED AT: HTTP://MONEY.CNN.COM/2012/03/12/AUTOS/FORD_TAURUS_INVESTIGATION/INDEX.HTM?SOURCE=CNN_BIN AFTER MANY ATTEMPTS, THE FORD DEALER COULD NOT FIND THE CAUSE OF THE PROBLEM AND THE CAR IS STILL DOING IT TODAY. THE WARRANTY COMPANY, BACK IN 2004/2005, SAID THEY WERE GOING TO REPORT THIS PROBLEM TO THE NHTSA, BUT I AM NOT SURE IF THEY EVER DID. THANK-YOU. *TR

MY PARENTS WERE GETTING OFF OF THE HIGHWAY AND THE VEHICLE WOULD NOT STOP. MY DAD WAS STANDING ON THE BRAKE PEDAL WITH ALL OF HIS STRENGTH BUT THE CAR KEPT MOVING THROUGH A RED LIGHT AND INTO ONCOMING TRAFFIC WHERE THEY WERE HIT BY SEVERAL VEHICLES. MY FATHER HAD MULTIPLE SERIOUS INJURIES AND DIED ON AUGUST 10TH OF 2007 AS A RESULT OF THOSE INJURIES. *TR

CAR SUDDENLY ACCELERATED WITHOUT TOUCHING THE GAS PEDAL. THE ENGINE REVVED UP VERY HIGH AND IT WAS VERY DIFFICULT TO STOP. CAR WAS SHAKING VIOLENTLY AND HAD TO SHIFT TO NEUTRAL AND USE EMERGENCY BRKAE. DETERMINED CRUISE CONTROL CABLE HAD POPPED OUT. HAPPENED SEVERAL TIMES UNTIL WE CUT THE CABLE. EXTREMELY DANGEROUS. *TR

THE GAS PEDDLE ON MY 2001 TAURUS HAS BEEN STICKING FOR ABOUT THE PAST THREE YEARS. I HAVE TAKEN IT TO AUTO REPAIR SHOPS AND ALWAYS ASK FOR IT TO BE LOOKED AT WHEN OTHER REPAIRS ARE NEEDED. HOWEVER, NO ONE SEEMS TO KNOW WHAT TO DO ABOUT THE STICKING. I AM AFRAID THAT IT WILL STAY IN A STUCK POSITION WHILE DRIVING SO I AM EXTREMELY CAUTIOUS. LATELY IT SEEMS TO HAVE GOTTEN WORSE ESPECIALLY IN THE COLDER WEATHER. I REALIZE THE CAR IS OVER 10 YEARS OLD, BUT THIS IS A REAL HAZARD. *TR

HEARD CLUNK FROM REAR OF VEHICLE ENTERING A PARKING LOT. INSPECTION LATER THAT EVENING REVEALED REAR SPRING BREAK. *TR

CAR BECAME INCREASINGLY DIFFICULT TO SHIFT OUT OF PARK. AT THIS TIME THE BRAKE LIGHTS WERE WORKING. FOUND A WORK AROUND ON THE INTERNET THAT WORKED. ALSO FOUND A RECALL (04S12) FOR SAME PROBLEM BUT MY VIN WAS NOT COVERED AND FORD WILL NOT FIX. HOWEVER, THEY DO NOT SELL THE STOP LIGHT SWITCH (WHICH IS MOST LIKELY THE PART I NEED) BY ITSELF ANYMORE. YOU MUST BUY A MORE EXPENSIVE KIT THAT INCLUDES THE STOP LIGHT SWITCH AND WIRING ON THE BRAKE PEDAL. NOW MY BRAKE LIGHTS ARE COMPLETELY OUT SO WE CANNOT DRIVE THE CAR. SEEMS IF FORD WON'T SELL JUST THE SWITCH THEN THEY ARE ACKNOWLEDGING THAT THIS IS A SAFETY ISSUE AND MY CAR SHOULD BE INCLUDED IN THE RECALL. I FOUND MANY OTHER PEOPLE WITH THE SAME PROBLEM WHEN I WAS LOOKING FOR A SOLUTION TO THE SHIFTING OUT OF PARK PROBLEM. I HAVE CALLED FORD TWICE BUT THEY BASICALLY SAY "SORRY YOU ARE NOT PART OF THE RECALL." AND REGARDING WHETHER THERE WERE A CRASH, IF MY DAUGHTER HAD KEPT DRIVING IT THERE MOST LIKELY WOULD HAVE BEEN ONE, AS BRAKE LIGHTS ARE PRETTY IMPORTANT. *TR

ONCE AGAIN MY DOOR LATCHES WILL NOT CLOSE WHEN THE WEATHER IS CLOSED. I HAVE TO DRIVE AROUND HOLDING MY DOOR SHUT. I REPORTED THIS TO FORD AND THEY SAID THAT THEY WILL NOT FIX IT. IT IS A KNOWN ISSUE TO THIS VEHICLE AND IS INCREDIBLY DANGEROUS. PLEASE DO SOMETHING ABOUT THIS! *TR

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED AFTER THE VEHICLE WAS TURNED ON IT FAILED TO SHIFT OUT OF THE PARK POSITION. THE CONTACT ALSO STATED BY DEPRESSING THE BRAKE PEDAL THE FAILURE WAS TEMPORARILY RESOLVED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THE BRAKE SWITCH SHOULD BE REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE VIN DID NOT QUALIFY FOR NHTSA CAMPAIGN 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000 AND THE CURRENT MILEAGE WAS 106,000.

EXCESSIVE CORROSION HAS RESULTED IN THE SUB-FRAME BREAKING NEAR THE RIGHT FRONT SUB-FRAME FASTENER. *TR

I WOULD FIRST LIKE TO SAY I AM 19 YEARS OLD AND A COLLEGE STUDENT WHO DOESN'T HAVE $2000 LAYING AROUND FOR A CRAPPY TRANSMISSION AND I'M VERY UPSET THAT I MADE SUCH A NAIVE PURCHASE. HERE'S THE STORY.. I BOUGHT IT FROM A PRIVATE SELLER WHOM TOLD ME SINCE HE HAD THE CAR HE REPLACED THE TRANSMISSION TWICE . SO I THOUGHT I HAD A GOOD RUNNING CAR WITH A NEW TRANSMISSION. TWO WEEKS LATER THE TRANSMISSION JUST GAVE UP ON THE HIGHWAY WHILE I WAS DOING 65-70 MPH THE MOMENTUM PUSHED THE CAR OF THE I10 TO A SAFE PLACE ON THE SHOULDER. I TURNED IT OFF AND STARTED IT BACK UP AND IT MOVED A COUPLE OF YARDS TO AN NEARBY GAS STATION WHERE IT SAT FOR HOURS. I TOOK IT TO COTTMANS TRANSMISSION AND A OLDER GUY WHO HAVE BEEN FIXING CARS FOR THE LONGEST TOLD ME"LOOK I'M GOING TO BE HONEST WITH YOU, I'VE BEEN WORKING ON CARS FOR A LONG TIME AND THESE TAURUS HAVE COMMON TRANSMISSION PROBLEMS" IM NOT PUTTING ANOTHER DIME INTO THIS CAR. THESE CARS ARE KNOWN FOR GETTING PEOPLE FIRED FROM WORK AND MESSING UP PEOPLE LIVES. I WAS PLANNING ON TAKING A VACATION IN MY CAR BUT I GUESS MY TRANSMISSION HIT THE ROAD BEFORE I DID. I'VE READ MANY MANY REPORTS ON BLOG SITE WHERE EVERY TAURUS OWNER TRANSMISSION GAVE OUT ON THEM. AND IT SEEMS THESE CARS GO OUT AT THE WRONG TIME. IT'S A [XXX] SHAME THAT SOME OF THE REPORTS I'VE READ SOME OF THE PEOPLE WAS IN LIFE THREATENING SITUATIONS AT THE TIME OF THE TRANSMISSION FAILURES. IT'S GONNA TAKE SOMEBODY TO GET SERIOUSLY HURT OR DIE AS A RESULT OF THESE POORLY BUILT PIE

MY FRAME IS TOTALLY ROTTEN!!! THE A ARM ISN'T EVEN ATTRACTED TO THE FRAME. *TR

2001 FORD TAURUS HAS PREMATURE AND EXCESSIVE CORROSION. TRANSMISSION LEAK TAKEN IN FOR REPAIR AND SHOCK OF NEARLY DEPLETED LIP ON THE FRAME HOLDING MOTOR IN PLACE. ONE GOOD BUMP AND WHAT WAS LEFT OF THE LIP WOULD HAVE GIVEN WAY DROPPING THE MOTOR AND I WOULD HAVE LOST MY 21 YEAR OLD SON, POSSIBLY MY HANDICAPPED 23 YEAR OLD SON, THEIR FRIENDS OR GIRLFRIENDS THAT OFTEN TRAVEL IN THIS CAR. I HAVE KEPT THE PARTS. WE ARE STILL IN THE REPAIR MODE AS THE REAR STABILIZERS ARE ALSO IN CORROSION AND NEED REPLACED. CAR WILL ALSO NEED REALIGNMENT AFTERWARDS. I TOO HAVE BEEN TOLD OF THE FAILURE ON THE MINIVANS FOR SAME THINGS. I UNDERSTAND OTHER FORD PRODUCTS HAVE BEEN COMING IN FOR THE SAME PARTS FAILING. I HAVE A YOUNG INEXPERIENCED DRIVER THAT I BELIEVED WOULD BE MORE SAFE IN YOUR PRODUCT. MY CHILDREN ARE MY LIFE!!!! I SEE SO MANY OF THESE CARS BEING DRIVEN AND PEOPLE UNAWARE OF THE DANGER THAT LURKS BENEATH. BY THE GRACE OF GOD THE CAR LEAKED AND GOT MY SON OFF THE ROAD IN BARELY THE KNICK OF TIME. IT MAKES ME SICK TO LOOK AT THE PIECE SO CLOSE TO DEVASTATION. DO SOMETHING ABOUT IT!!!!!!! SOMEONE NEEDS TO LET PEOPLE KNOW OF THIS DANGER AND NOW BEFORE WE LOSE OUR PRECIOUS MOST VALUABLE THING IN OUR LIVES, OUR CHILDREN!!!!! WHAT ELSE IS LURKING UNDER THERE THAT I AM NOT AWARE OF? IT IS BAD ENOUGH WORRYING ABOUT THE IDIOT DRIVERS ON THE ROAD. NOW I'M WORRYING ABOUT SERIOUS CAR FAILURE TOO. SIGNED: MOTHER OF OWNER OF FAULTY PRODUCT. *KB

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE EXHIBITED A LOUD CLUNKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AS A RESULT OF CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE HAD SURPASSED THE STATUTE OF LIMITATION FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 110,448.

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A WATER LEAK IN THE PASSENGER SIDE FLOORBOARD. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO DIAGNOSED THAT THE LEAK WAS CAUSED BY A DEFECTIVE BLOWER MOTOR AND THE BLOWER MOTOR RESISTOR NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT SHE REPLACED THE BLOWER MOTOR RESISTOR A TOTAL OF SIX TIMES, BUT IT FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 150,000.

MY 2001 FORD TAURUS HAS BEEN PLAGUED BY PREMATURE AND EXCESSIVE CORROSION. I HAVE PREVIOUSLY FILED FOR THE COIL SPRINGS SNAPPING IN HALF- NOW MY FRAME HAS FAILED. WHILE DRIVING MY CAR STARTED SWAYING- I HELD THE STEERING WHEEL TIGHTLY BUT THE CAR WANDERED ON IT'S ON. UPON INSPECTION OF THE VEHICLE AT HOME , IT WAS OBVIOUS THAT FRAME FAILED. WHEN THE VEHICLE WAS INSPECTED BY A NYS FACILITY I WAS TOLD THAT EXCESSIVE RUST WAS AN ISSUE. I WAS ALSO TOLD THAT THEY SEE THIS ON THE TAURUS REGULARLY AND HAVE FAILED VEHICLES DUE TO THIS ISSUE. I CONTACTED FORD , THEY SAID OUT OF WARRANTY. THEY DO NOT SELL REPLACEMENT FRAMES AND SUGGESTED I PURCHASE AN AFTERMARKET FRAME AND HAVE REPAIRS DONE. THIS IS A HUGE SAFETY ISSUE. I HAVE BEEN DRIVING FOR 37 YEARS AND WAS ABLE TO RECOGNIZE THAT THERE WAS A SAFETY ISSUE WITH MY VEHICLE, YOUNG NEW DRIVERS WITHOUT EXPERIENCE WILL CONTINUE TO DRIVE THESE VEHICLES. I AM REQUESTING THAT THE NHTSA LOOK IN TO THE PREMATURE FAILURE OF MAJOR COMPONENTS IN THE TAURUS DUE TO LOW GRADE MATERIAL USE. THE FORD COMPANY WAS REQUIRED TO RECALL MINIVANS WITH THIS SAME ISSUE- YET THE TAURUS WHICH FORD SAYS IS ONE OF ITS BEST SELLING VEHICLES HAS BEEN COMPLETELY IGNORED WHEN IT COMES TO SAFETY AND CUSTOMER SATISFACTION. IF THIS VEHICLE WERE MANUFACTURED BY TOYOTA IT WOULD HAVE BEEN RECALLED YEARS AGO. SHAME ON THE POWERS THAT BE THAT ALLOW THIS SITUATION TO CONTINUE. THE CAR HAS NOT BEEN REPAIRED AS NEW OE PARTS ARE NOT AVAILABLE, USED PARTS ARE NOT AN OPTION DUE TO T

HELLO, I OWN A 2001 FORD TAURUS AND EVER SINCE THE BEGINNING OF THIS SUMMER, I HAVE NOTICED THAT THE DRIVER'S SIDE FLOOR BOARD IS CONSTANTLY DAMP. I DON'T KNOW IF THIS DAMPNESS IS COMING FROM WHEN IT RAINS OUTSIDE OR IF IT HAS SOMETHING TO DO WITH THE A/C DRAINAGE HOSE BEING CLOGGED. EITHER WAY, I FIND THIS AS A SAFETY CONCERN AS MAJOR CORDS ARE UNDERNEATH THE CARPETING AND I FEEL UNSAFE KNOWING THAT WATER IS COLLECTING UNDERNEATH THE CARPETING, MAKING THOSE CORDS WET, WHICH COULD SPARK AN ELECTRICAL FIRE. I REALLY WOULD FEEL MUCH SAFER GETTING THIS PROBLEM FIXED BUT I HAVE NO IDEA WHERE TO BEGIN. I TRULY BELIEVE THIS IS A SAFETY CONCERN AND WOULD REALLY LIKE TO GET IT FIXED, IF ONLY I KNEW WHERE TO BEGIN. THANKS FOR YOUR HELP WITH THIS MATTER. *KB

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE FRONT COIL SPRINGS WERE FRACTURED DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,164.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT TURNED THE IGNITION SWITCH INTO THE OFF POSITION WHICH CAUSED THE VEHICLE TO SLOW DOWN. THE VEHICLE RESUMED AND OPERATED NORMALLY. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE RECALL RELATED TO THE FAILURE WHICH WAS ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 02V266000 (SERVICE BRAKES, HYDRAULIC: PEDALS AND LINKAGES). THE CONSEQUENCE OF THE RECALL DEFECT WAS AN UNINTENDED ACCELERATION. THE TECHNICIAN INSPECTED THE VEHICLE AND STATED THE VEHICLE DID NOT REQUIRE REPAIR UNDER THE RECALL. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20. UPDATED 07/21/11 *BF THE CONSUMER STATED HE CRASHED INTO A PARKED VEHICLE. UPDATED 12/05/11

TL*THE CONTACT OWNS 2001 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT ANY SPEED THE VEHICLE SURGED AND CONTINUED TO SURGE WHILE THE BRAKE WAS DEPRESSED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL IN ORDER TO STOP THE SURGING AND CAUSED THE CONTACT TO CRASH INTO A VEHICLE. THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 100,000.

I HAVE BEEN A LICENSED DRIVE FOR 37 YEARS. AFTER MERGING MY 2001 FORD TAURUS ONTO AN INTERSTATE HIGHWAY, THE VEHICLE CONTINUED TO ACCELERATE AFTER I REMOVED MY FOOT FROM THE GAS PEDAL. I TAPPED THE BRAKES TO SEE IF CRUISE CONTROL WAS ON. IT WASN'T. I GLANCED AT THE GAS PEDAL TO SEE IS SOMETHING WAS ON IT. THERE WASN'T. I TAPPED THE GAS PEDAL TO SEE IF IT WAS STUCK. IT STAYED DEPRESSED. I BRAKED HARD AND THE VEHICLE SLOWED TO 60MPH. I RELEASED THE BRAKE PEDAL AND THE CAR BEGAN ACCELERATING AGAIN. TO KEEP FROM REAR-ENDING THE CAR AHEAD OF ME, I DOWNSHIFTED AND STOOD ON THE BRAKE PEDAL. I PULLED ONTO THE ROAD SHOULDER, SHIFTED THE TRANSMISSION TO NEUTRAL AND WAS ABLE TO STOP THE CAR WITH BRAKES SMOKING. THE ENGINE CONTINUED TO RACE. I TURNED OFF THE CAR AND HAD IT TOWED TO A FORD DEALER. THE SERVICE REPRESENTATIVE TOLD ME THE PLASTIC BRACKET THAT HOLDS THE THROTTLE CABLE IN PLACE HAD BROKEN AND THE CABLE HAD JAMMED IN WITH THE THROTTLE OPEN. THE SERVICE DEPARTMENT REPLACED THE THROTTLE CABLE ASSEMBLY(YFIZ*9A825*CA ACTUATOR ASY). THEY KEPT THE OLD PART. I FEEL I WAS FORTUNATE NOT TO HAVE CAUSED AN ACCIDENT AND BEEN INJURED OR KILLED. MY TEENAGERS ALSO DRIVE THE VEHICLE AND MIGHT NOT HAVE BEEN ABLE TO SUCCESSFULLY STOP THE CAR AS I DID. *TR

2001 FORD TAURUS. CONSUMER REQUEST A RECALL ON REAR COIL SPRINGS ON 2001 FORD TAURUS AND MERCURY SABLE VEHICLES *TGW THE CONSUMERS SON WAS INVOLVED IN A FATAL ACCIDENT DUE TO THE FAILURE OF THE REAR COIL SPRINGS. THE DRIVER, WENT OFF THE LEFT SIDE OF THE ROAD, BUT REGAINED CONTROL OF THE VEHICLE, BUT SUDDENLY HE VEERED SHARPLY TO THE LEFT, TOWARD THE MEDIAN WHICH SLOPED DOWNWARD AND BACK UP TO THE SOUTHBOUND LANES. THE VEHICLE FLIPPED AND LANDED ON ITS WHEELS AND WAS STUCK BY A SOUTHBOUND TRAILER TRAVELING AT INTERSTATE SPEED. THE IMPACT TO THE PASSENGER SIDE OF THE VEHICLE KILLED THE CONSUMERS SON AND THE FRONT PASSENGER AND LEFT THE REAR PASSENGER WITH SERIOUS INJURIES. UPDATED 07/20/11 UPDATED 08/24/11*JB UPDATED 11/29/11. *JB

APPROXIMATELY 1 YEAR AGO, I WAS HAVING MECHANIC PROBLEMS WITH MY 2001 FORD TAURUS. THE ENGINE LIGHT CAME ON. I HAD IT INSPECTED BY A MECHANIC. THE EGR VALVE AND EGR SENSOR WAS REPLACED. ABOUT TWO WEEKS AGO, THE ENGINE LIGHT CAME BACK ON. I WAS NOT ABLE TO HAVE IT CHECKED BY A MECHANIC AGAIN. ABOUT A WEEK AGO, I NOTICED THAT WHEN I STARTED THE ENGINE, THERE WAS AN INSTANTANEOUS SMELL OF EXHAUST IN THE PASSENGER COMPARTMENT. THE WINDOWS WERE ALL IN THE CLOSED POSITION. I WAS REQUIRED TO DRIVE WITH MY WINDOWS DOWN FOR A FEW DAYS UNTIL I COULD HAVE IT LOOKED AT BY A MECHANIC. THE MECHANIC FOUND THAT THE EGR SENSOR HAD MELTED DUE TO THE EGR VALVE NOT FUNCTIONING PROPERLY. THE VACUUM LINE FROM THE EGR VALVE TO THE EGR SENSOR HAD ALSO MELTED. DURING THE FEW DAYS THAT I HAD TO DRIVE IT, I SUFFERED FROM EXTREME HEADACHES, NAUSEA, AND LIGHTHEADEDNESS FROM THE EXHAUST COMING INTO THE CAR. ALTHOUGH THERE WAS NO FIRE, THERE WAS A GREAT POTENTIAL FOR A FIRE DUE TO THE EXTREME HEAT CAUSING THE SENSOR TO MELT. *TR

REAR SPRING BROKE AND KILLED REAR TIRE, ALMOST PEOPLE IN THE CAR. *TR

2001 FORD TAURUS SES LEFT FRONT SPRING SNAPPED. THIS WAS DISCOVERED AT ~95,000 MILES AND 10 WEEKS AFTER THE FORD EXTENDED RECALL PROGRAM EXPIRED. THE END OF THE SPRING WAS SITTING IN THE SMALL WELL AT THE BOTTOM OF THE SPRING AND THE BROKEN END WAS VERY RUSTY. ABOUT 3" SNAPPED OFF THE TOP END OF THE SPRING. ONLINE RESEARCH INDICATES THIS IS A VERY COMMON PROBLEM AND MANY PEOPLE REPORT THAT THE SPRING PUNCTURES A TIRE AND CAUSES SUSPENSION AND FRAME DAMAGE. I WILL NEED TO HAVE THE SPRINGS, ALONG WITH THE STRUTS, BUSHINGS, ETC. REPLACED. BOTH OF MY REAR SPRINGS WERE ALSO BROKEN AND WERE REPLACED (AT MY OWN EXPENSE) IN MAY, 2010. *TR

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO AVOID CRASHING INTO A DEER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO LIGHTS POLES AND A TREE FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE CONTACT WAS REPORTED INJURED AND A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED AWAY BT THE CONTACTS INSURANCE COMPANY AND DEEMED AS DESTROYED. THE VEHICLE WAS CURRENTLY BEING INSPECTED TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD LOUD NOISES COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS THEN INSPECTED BY A DEALER AND THEY ADVISED HIM THAT FRONT SUB-FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS THE PART WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 175,000. UPDATED 05/03/11*LJ UPDATED 12/02/11

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE DRIVERS SIDE COIL SPRING BROKE AND PUNCTURED THE DRIVERS SIDE TIRE WHEN HE WAS DRIVING 5 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS AWAITING REPAIR. THE CONTACT REFERENCED RECALL 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) BUT WAS TOLD BY THE DEALER THAT THEY WOULD NOT COVER THE REPLACEMENT OF THE SPRINGS. THE CONTACT CALLED THE MANUFACTURER; HOWEVER, THEY OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS 146,750.

DROVE THE CAR NORMALLY, AND IT DOES HAVE SOME MILEAGE ON IT, BUT UPON READING ONLINE I SEE THAT THIS IS A VERY COMMON FAILURE. FAILURE: REAR STRUT SPRINGS CRACKING OR BREAKING INTO MULTIPLE PIECES. I CAN SEE WHERE PARTS WHERE OUT, BUT THEY SHOULD NOT BREAK. REAR SPRING BROKE AND DAMAGED TIRE (SIDEWALL). IF I HAD BEEN GOING FASTER, SAY HIGHWAY SPEEDS THIS COULD HAVE RESULTED IN A PRETTY SIGNIFICANT ACCIDENT. I WAS LUCKY. THERE IS CLEARLY A DEFECT WITH SUCH A HIGH NUMBER OF THESE SPRINGS BREAKING. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACTED STATED THAT THE VEHICLE WAS BEING SERVICED FOR ROUTINE MAINTENANCE WHEN THE MECHANIC INFORMED HIM THAT THE FRONT SUSPENSION HAD FAILED AND THERE WAS A LEAK IN THE POWER STEERING PUMP. THE VEHICLE WAS REPAIRED FOR THE FRONT ROTORS, BRAKES, AND THE POWER STEERING PUMP. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

FRONT SUSPENSION SHOCK BROKE, COIL SPRING RUPTURED TIRE. *TR

I NOTICED THAT MY AIRBAG LIGHT WAS ILLUMINATED AND BLINKING. I TOOK IT TO MY FORD DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO, IT WAS A KNOWN PROBLEM, AND TOTALLY NOT FIXABLE. I WAS TOLD TO TURN THE CAR OFF AND TURN IT BACK ON. I DID THIS, AND EACH TIME THE CAR STALLED. I FINALLY WENT ONLINE TO SEE WHAT THE LIGHT WAS ABOUT AND IT SEEMS THAT THE AIRBAGS MAY NOT DEPLOY ON IMPACT. I BROUGHT THE CAR BACK TO THE DEALERSHIP AND TOLD THEM THIS AND ASK THEM TO LOOK INTO IT. ONCE AGAIN, THERE WAS NOTHING THEY COULD DO. I WAS TOLD TO JUST NOT GET INTO AN ACCIDENT. I FINALLY GOT RID OF THE CAR DUE TO THE LACK OF SAFETY WHEN THE CAR WAS HAD 145,038 MILES. *TR

VEHICLE DOORS WILL NOT LATCH CLOSED WHEN WEATHER IS COLD. DOORS WILL EVENTUALLY CLOSE SHUT AFTER VEHICLE INTERIOR HAS BEEN WARMING UP FOR IN EXCESS OF 20 MINUTES. FORCED TO EITHER LET CAR IDLE AND WARM INTERIOR TO MAKE DOORS CLOSE OR DRIVE WHILE HOLDING DOORS FLUSH WITH FRAME. FORD MOTOR COMPANY WOULD NOT ADDRESS THE ISSUE AFTER CONTACTING THEM VIA EMAIL AND TELEPHONE.

2001 FORD TAURUS IAC VALVE FAILURE AT 54,200 MILES. *TR

TODAY FOUND OUT THAT MY 2001 FORD TAURUS (ABOUT 76K) REAR RIGHT BREAKING COIL SPRINGS BROKEN DURING A SERVICE. THE BROKEN SPRING ALMOST TOUCH THE TIRE. I WAS LUCKY IT DID NOT BROKE THE TIRE. I WAS TOLD TO REPLACE BOTH REAR SPRINGS AND WOULD COST MORE THAN $1000 DOLLARS. IT IS A SAFE ISSUE. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPLIED THE BRAKES AND THE PEDAL EXTENDED TO THE FLOORBOARD. THE VEHICLE REAR ENDED ANOTHER VEHICLE AND CAUSED SLIGHT DAMAGE TO THE FRONT BUMPER. A POLICE REPORT WAS FILED. FOUR PASSENGER SUSTAINED INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 124,512.

THERE WAS VERY LITTLE WARNING TO THE FAILURE. THE VEHICLE DROVE FINE UNTIL ONE DAY IT DEVELOPED A CLUNK IN THE FRONT THAT WAS WORSE THAN THE SEVERAL THAT WERE ALREADY THERE. ABOUT THIS SAME TIME THE STEERING BEGAN TO FEEL SLOPPY AS WELL. WHEN I LOOKED UNDER THE CAR THE FRONT SUB-FRAME WAS RUSTED TO THE POINT WHERE THE A-ARM DISCONNECTED ITSELF FROM THE SUB-FRAME. THE FRONT OF THE A-ARM IS NOW FLOATING FREE. THIS IS THE CAUSE OF THE STEERING SLOP. THE ONLY WAY TO FIX THIS PROBLEM IS TO REPLACE THE ENTIRE SUB-FRAME. THIS IS THE FRAME THAT HOLDS THE ENGINE, TRANSMISSION AND SUSPENSION TO THE VEHICLE. THE VEHICLE IS NO LONGER SAFE TO DRIVE. *TR

TL*THE CONTACT OWNS A 2001 FORD TAURUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL SUDDENLY STUCK WHILE TRAVELING 60 MPH. THE CONTACT STATED THAT THE CRUISE CONTROL WAS CONNECTED TO THE THROTTLE AND WHEN HE DEPRESSED THE ACCELERATOR PEDAL, IT WOULD DISCONNECT. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS RELEASED, IT STUCK. FURTHERMORE, THE CRUISE CONTROL WOULD NOT DEACTIVATE UNLESS THE BRAKE PEDAL WAS DEPRESSED BECAUSE THE ON/OFF SWITCH DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER (REPAIR INFORMATION WAS NOT PROVIDED). THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 77,000. UPDATED 02/08/11*LJ UPDATED 02/14/11

I WAS DRIVING ON THE FREEWAY 15 SOUTH FROM TEMECULA, CA. I EXITED MISSION/FALLBROOK AND PROCEEDED TO GO UP THE LITTLE INCLINE AND MY ACCELERATOR STUCK. I HAD TO TAKE ON A CURVY ROAD FOR ABOUT 4 MILES, UNTIL I COULD FIND A SPOT TO PULL OVER. I ENDED UP RUNNING A RED LIGHT, AFTER RUNNING THE LIGHT I PUT THE CAR IN NEUTRAL AND HIT MY BRAKES. I FINALLY COME TO A STOP, RIGHT BEFORE RUNNING INTO THE REMAX BUILDING. SOMEONE NEEDS TO CHECK INTO THIS PROBLEM. I DID A GOOGLE SEARCH, AND FOUND OUT THIS IS NOT AN ISOLATED INCIDENT. I CONTACTED FORD AND FILE AN INCIDENT REPORT AND WAS TOLD THIS WAS THE FIRST TIME THEY HEARD OF THIS PROBLEM. I TOLD THEM TO DO A GOOGLE SEARCH AND THE INFORMATION IS OUT THERE. I HAD MY CAR TOWED TO RANCHO FORD. THEIR DIAGNOSIS WAS THE ACCELERATOR CORD NEEDED REPAIRING. WHEN I SPOKE TO FORD I WAS ASKED WHAT DO I EXPECT FORD TO DO FOR ME? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY MOST RECENT CONTACT WITH FORD WAS HIGHLY UNPLEASANT AND DISCOURAGING. I OWN A 2001 FORD TAURUS WITH 80,000 MILES THAT HAD 2 FRONT COIL SPRINGS AND 1 REAR COIL SPRING BREAK. I CONTACTED FORD CUSTOMER SERVICE TO INQUIRE WHAT I NEEDED TO DO REGARDING THE RECALL ON THE COIL SPRINGS; I GAVE MY VIN # TO THE AGENT AND WAS TOLD THAT THIS CAR DOES NOT HAVE ANY RECALLS AND FORD COULD NOT OFFER ME ANY SERVICE FOR THE BROKEN SPRINGS. I THEN CONTACTED AIRPORT FORD IN FLORENCE, KY AND EXPLAINED WHAT I WAS TOLD BY FORD CUSTOMER SERVICE AND THE 3 BROKEN COIL SPRINGS, THEY TOLD ME I COULD NOT BE HELPED SINCE FORD CUSTOMER SERVICE SAID THAT THERE WAS NOT ANY RECALLS ON THIS VEHICLE. RECALL 04V332000 RECALLED THE FRONT COIL SPRINGS AND EXTENDED THE WARRANTY TO 10 YEARS OR 150,000 MILE, WHICH THIS CAR IS STILL COVERED. RATHER THAN CONTINUE DRIVING AN UNSAFE VEHICLE, I DECIDED TO GET THE CAR FIXED. I HAD THE COIL SPRINGS, WHEEL BEARINGS, BALL JOINTS, TIE RODS, DRIVE SHAFTS, AND ROTORS REPLACED ON THIS CAR. THE 2 BROKEN FRONT COIL SPRINGS DESTROYED EACH OF THESE COMPONENTS BY PLACING UNNECESSARY STRESS ON THESE COMPONENTS. THE REAR COIL SPRING WAS INCHES AWAY FROM PUNCTURING THE TIRE OF THIS VEHICLE; THIS WAS AN ACCIDENT WAITING TO HAPPEN. I BELIEVE THAT AT A MINIMUM THE FRONT COIL SPRINGS SHOULD HAVE BEEN REPLACED BY FORD DUE TO THE RECALL AND EXTENDED WARRANTY ON THESE FRACTURED SPRINGS; THIS COST ME $343.12. I FEEL THAT FORD SHOULD COVER THE TOTAL COST OF THIS REPAIR TO MAKE THIS VEHICLE WHO

I FIRST NOTICED THE RIGHT REAR DOOR OF MY 2001 TAURUS WAS NOT UNLOCKING WITH THE AUTOMATIC FEATURE, ABOUT ONE YEAR AGO. THOUGHT THAT MAYBE ONE OF MY GRANDCHILDREN HAD CAUSED THE PROBLEM. THEN, ABOUT ONE MONTH AGO, THE SAME THING HAPPENED TO THE FRONT PASSENGER DOOR. MY GRANDCHILDREN DO NOT TRAVEL IN THE FRONT COMPARTMENT OF MY CAR. NOR DO I HAVE VERY MANY PASSENGERS. ALSO, MY GRANDCHILDREN HAVE NOT BEEN IN MY CAR MUCH IN THE PAST 14 MONTHS, AS THEY HAVE MOVED TO ANOTHER COUNTY. I THEN HAD MY MECHANIC CHECK IT OUT. HE DID SOME RESEARCH AND FOUND THAT HE COULD NOT ORDER THE PARTS TO REPLACE THE DOOR LOCKING ACTUATOR. THE PART WAS OUT OF STOCK, BECAUSE A LARGE NUMBER OF OTHER FORD TAURUS OWNERS WERE HAVING THE VERY SAME PROBLEM. I'M SORRY THAT I DID NOT CONTACT YOU EARLIER. MY MOTHER HAD BEEN IN THE HOSPITAL FOR A WEEK, AND I HAD LOTS OF CATCHING UP TO DO. ANYWAY, MY MECHANIC DID NOT RECOMMEND INSTALLING A USED PART, AS THE SAME THING WOULD VERY LIKELY HAPPEN. WHEN I CONTACTED FORD MOTOR COMPANY REGARDING THIS PROBLEM, I EXPLAINED THAT I THOUGHT IT WAS A SAFETY ISSUE. THEY PRETTY MUCH TOLD ME "SORRY FOR THE INCONVENIENCE, LADY ... BUT, YOU'RE ON OUR OWN". IN THE EVENT OF AN ACCIDENT, I WOULD NOT BE ABLE TO UNLOCK ALL DOORS ON THE RIGHT SIDE OF THE CAR BY WAY OF AUTOMATIC FEATURE, EITHER ON THE DOOR HANDLE OR THE HAND-HELD REMOTE. CHILDREN ARE NOT ALWAYS SWIFT IN BEING ABLE TO UNLOCK A CAR DOOR AND THEN OPENING THE DOOR IN AN EMERGENCY. I FEEL THAT THIS IS A SAFETY ISSUE AND SHOU

I DON'T KNOW WHAT LEAD UP TO THE FAILURE OF MY STRUT SPRINGS ON MY 2001 FORD TAURUS. I HAD NOT HIT ANY POTHOLES, HAD ANY EXTREME WEIGHT IN THE BACK, OR ANY OTHER ISSUES THAT COULD HAVE CAUSED THIS TO HAPPEN. I AM A FAIRLY GOOD DRIVER WITH A GREAT DRIVING RECORD. UPON REPLACING MY BACK BRAKES I WAS TOLD ABOUT MY STRUT SPRINGS BEING BROKE AND THEY NEEDED TO BE FIXED IMMEDIATELY. THE SPRINGS HAD NOT BE BROKEN FOR VERY LONG BEFORE HAVING THEM REPLACED. THE PARTS ALONE WERE $300 (NOT INCLUDING LABOR, THE SPRINGS ARE CURRENTLY BEING REPLACED) AND DUE TO THE BROKEN SPRINGS I HAD TO REPLACE BOTH BACK TIRES AT $100 A PIECE. AN ALIGNMENT MAY NEED TO BE DONE NOW ALSO. THE OLD PARTS/SPRINGS SHOULD BE AVAILABLE. *TR

TL* THE CONTACT OWNS A 2001 FORD TAURUS. WHILE TRAVELING 40 MPH, THE CONTACT STATED THAT HE RELEASED HIS FOOT FROM THE ACCELERATOR PEDAL YET THE VEHICLE CONTINUED TO ABNORMALLY ACCELERATE. HE THEN SHIFTED THE VEHICLE INTO NEUTRAL HOWEVER, THE ENGINE RPMS REMAINED AT 4000. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE ACCELERATION CABLE HAD FRACTURED FROM THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 121,000.