Page 23 of 24 · complaints 1,101–1,150 of 1,195

2000 Ford Taurus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Electrical System › Wiring › Interior/Under Dash
Filed Jan 11, 2001MA

ALL ELECTRICAL DASH INSTRUMENTS WERE INOPERATIVE - WINDSHIELD WIPERS WERE NEEDED AND WERE NOT OPERATING FOR A PERIOD OF 20 MIN., THEN SUDDENLY POWER WAS RESTORED FOR NO APPARENT REASON - PROBLEM HAS OCCURRED AT LEAST 5 TIMES FOR DIFFERENT PERIODS OF TIME ON SEPARATE OCCASIONS. *AK

Air Bags
Filed Jan 10, 2001NY

AIRBAG INITIALLY DISPLAYED A FAILURE CODE AT 460 MILES AND THE DEALER REPLACED THE MONITOR ASSEMBLY. THE AIRBAG HAS NOW AGAIN REPORTED A FAILURE CODE (45). THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE INTERNAL COMPUTER SHOWED 2 FAILURES WITH CODES U2017 AND U2018. THEY DID NOT REPAIR THE PROBLEM. FORD MOTOR COMPANY HAD PROVIDED THE DEALERSHIP WITH THE FOLLOWING ADVISORY: INTERMITTENT AIR BAG LIGHT  DTC U2017/U2018 SOME 2000/2001 TAURUS/SABLES EQUIPPED WITH SIDE AIR SEAT BAGS MAY EXHIBIT AN INTERMITTENT AIR BAG LAMP ON WITH DIAGNOSTIC TROUBLE CODES (DTC) U2017 AND/OR U2018 (SIDE CRASH SENSOR COMMUNICATIONS ERROR) STORED IN MEMORY. ENGINEERING IS INVESTIGATING AND PLANS TO RELEASE A SERVICE PROCEDURE MID-FIRST QUARTER 2001. PLEASE CLEAR CODES AND RELEASE VEHICLE AT THIS TIME. IF DTC CODES ARE KEY ON ENGINE RUN OR HARD FAULT, PERFORM WORKSHOP MANUAL PINPOINT TESTS AND SERVICE AS NECESSARY. THE DEALER WOULD NOT ASSURE ME THAT THE AIRBAG WOULD FUNCTION IF REQUIRED OR THAT IT WOULD NOT INFLATE AT AN INAPPROPRIATE TIME.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 9, 2001OH

BRAKES ARE ACTING ERRACTICALLY ,BRAKES WILL GO TO FLOOR, AND SOMETIMES HARDEN UP. DEALER CANNOT DETERMINE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 7, 2001NY

MY FATHER TOOK HIS TAURUS TO THE DEALER FOR BRAKES. WHILE THERE THEY REPROGRAMMED THE COMPUTER. WHEN THEY DID THIS THEY PUT THE WRONG CODE IN CAUSING THE VEHICLE NOT TO START. WHEN HE CALLED THEM TO FIND OUT WHY THEY HAD REPROGRAMMED THE COMPUTER HE WAS TOLD THAT THERE WAS A RISK OF FIRE AND EXPLOSION. HIS COMPLAINT IS 1) IF THERE IS SUCH A HIGH RISK OF FIRE AND EXPLOSION WITH THE 2000 TAURUS WHY HASN'T A RECALL BEEN ISSUED, AND 2) IF THE RISK IS LOW, WHY ARE THEY MAKING THIS REPAIR WITHOUT THE OWNERS KNOWLEDGE OR CONSCENT. PLEASE CONTACT HIM AT THE NUMBER I HAVE PROVIDED AS SOON AS POSSIBLE TO DISCUSS THIS FURTHER. THANK YOU :-) PS I HAVE SUBMITTED THIS COMPLAINT ON BEHALF OF MY FATHER. ANY INFO LEFT OUT HE CAN PROVIDE. *AK

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Jan 4, 2001OH

WHILE TRYING TO SHIFT OUT OF PARK GEARS WOULD LOCK UP. PROBLEM WAS INTERMITTENT. CONTACTED DEALERSHIP. MECHANIC GAVE NO INDICATION OF HOW PROBLEM COULD BE CORRECTED. INFORMED OWNER'S MANUAL WOULD GIVE A SUGGESTION ON HOW TO CORRECT LOCKING UP OF GEARS.*AK

Air Bags › FrontalCrash
Filed Jan 3, 2001CD

WHILE DRIVING 40 MPH HAD A FRONTAL IMPACT, AND DRIVER'S /PASSENGER'S AIRBAGS DID NOT DEPLOY, WHICH DID NOT PROTECT OCCUPANTS IN THIS CRASH. NO PRIOR PROBLEMS WITH AIRBAG SYSTEM. *AK THE AUTOBODY REPAIR SPECIALIST INDICATED THAT THE AIR BAG FAILURE TO DEPLOY WAS CONNECTED TO FAULTY SEAT BELTS. *YH

Suspension › Front
Filed Dec 20, 2000MN

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE PULLS TO LEFT, CAUSE UNKNOWN. *AK THE CUSTOMER HAD BEEN TO THE DEALERSHIP 6 TIMES FOR THE VEHICLE VEERING TO THE LEFT. *YH

Air Bags
Filed Dec 18, 2000WV

WITHIN DAYS OF PURCHASING VEHICLE THE AIR BAG LIGHT WOULD COME ON WHILE DRIVING AND STAY ON UNTIL THE ENGINE WAS TURNED OFF, THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS AND SEVERAL COMPONENTS WERE REPLACED BUT THE PROBLEM STILL EXIST. NLM

Vehicle Speed Control
Filed Dec 18, 2000NY

WHEN APPROACHING A RED LIGHT AND SLOWING DOWN TO STOP CONSUMER FELT THE CAR SUDDENLY ACCELERATE RATHER THAN SLOW TO A STOP, CONSUMER STOPPED THE VEHICLE FOR A HALF HOUR AND AFTER PUTTING THE VEHICLE IN REVERSE IT VIOLENTLY ACCELERATED BACKWARDS, DEALER HAS BEEN UNABLE TO FIND THE PROBLEM. NLM

Electrical System › Ignition
Filed Dec 15, 2000MI

WHILE TRAVELING 45-50 MPH ON HIGHWAY VEHICLE STALLED/STOPPED FOR NO APPEARENT REASON. ALL POWER WAS LOST.VEHICLE HAS NOT BEEN IN AN ACCIDENT. THIS HAS OCCURED 3 TIMES. *AK

Structure › Body › Door
Filed Dec 11, 2000NC

REPORTING A SAFETY ISSUE CONCERNING VEHICLE LEFT RUNNING WITH KEY IN IGNITION SWITCH AND DOORS LOCKED. UNABLE TO UNLOCK DOOR WITH REMOTE OPENER. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WAS A SAFETY FEATURE, AND NOTHING COULD BE DONE. *AK

Air Bags › FrontalCrash
Filed Dec 11, 2000FL

WHILE ON INTERSTATE AND COMING OFF AN EXIT RAMP CONSUMER LOST CONSCIOUSNESS AND HIT A GUARDRAIR, AND A TREE ON THE FRONT PASSENGER SIDE OF VEHICLE. UPON IMPACT, NONE OF AIRBAGS DEPLOYED. *AK

Suspension › Front › Stabilizer Bar
Filed Dec 7, 2000NY

STABILIZER BAR IN THE REAR WHEELS BROKE AND THE REAR WHEELS WERE READY TO COME OFF OUR CAR. IF WE HAD NOT PULLED OFF THE FREEWAY EXACTLY WHEN WE DID, EVERYONE IN OUR AUTOMOBILE WOULD MOST LIKELY HAVE BEEN KILLED. THE LEFT REAR WHEEL STARTED COMING OFF APPROXIMATELY TWO BLOCKS AFTER WE EXITED THE FREEWAY. THE AUTOMOBILE WENT OUT OF CONTROL, AND WE HAD TO HAVE OUR BRAND NEW FORD TAURUS TOWED TO OUR CAR DEALERSHIP. OUR DEALER REFUSED TO TAKE OUR CAR BACK, AFTER OUR CAR HAD THREE SAFETY PROBLEMS, AND WE ARE NOW IN LITIGATION.*AK

Power Train › Automatic Transmission
Filed Dec 4, 2000NY

AUTOMATIC TRANSMISSION FAILURE IN A NEW VEHICLE. *AK

Visibility › Windshield
Filed Nov 24, 2000OR

FRONT WINDSHIELD IS SLANTED TOO MUCH, IT IS IMPOSSIBLE TO WASH WINDOW, AND IN SUNNY WEATHER, REFLECTION IS BAD. BECAUSE OF THE WAY IT'S SLANTED CONSUMER CAN HARDLY SEE. WHEN ANYTHING IS ON DASHBOARD, WINDSHIELD TURNS INTO A MIRROR, MAKING IT IMPOSSIBLE TO SEE. *AK CONSUMER STATES THAT WHEN IT RAINS, THE WATER BEADS ON THE WINDOWS. *SLC

Fuel System, Gasoline › Carburetor System
Filed Nov 20, 2000MA

ENGINE HAD A BACKFIRE EXPLOSION WHILE TRYING TO START VEHICLE IN DRIVEWAY. THIS CAUSED VEHICLE TO BE INOPERABLE. NOTIFIED DEALER & HAD VEHICLE TOWED. MECHANIC CHECKED ENGINE & INDICATED A BACKFIRE HAD OCCURRED IN THE INTAKE MANIFOLD WHICH WAS SPLIT/CRACKED FROM THE EXPLOSION. WAS IN THE SHOP 4 DAYS BEFORE PARTS ARRIVED FOR REPAIRS. AFTER REPAIRS, PLACED ON DIAGNOSTIC MACHINE & ENGINE STILL NOT WORKING. MANUFACTURER ISSUED A RECALL #00B38 THE FIRST OF APRIL. VEHICLE WAS MANUFACTERED IN MAY 26, 2000. *AK

Vehicle Speed Control
Filed Nov 20, 2000PA

THE VEHICLE ACCELERATES ON IT'S OWN WHEN COMING TO A STOP, WHEN IT REACHES 35MPH AND WHEN GOING DOWN HILLS. *SLC

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 16, 2000NE

ENGINE MAKES RATTLING NOISES AND ENGINE LIGHT HAS CAME ON TWICE WITHIN TWO MONTHS, VEHICLE IS EXPERIENCING STALLING WITH NO WARNING, DEALER CAN NOT REMEDY THE PROBLEM. *SLC

Vehicle Speed Control › Linkages
Filed Nov 13, 2000NJ

CONSUMER WAS APPLYING BRAKES & VEHICLE SUDDENLY ACCELERATED. DEALER INSPECTED VEHICLE & FOUND CARBON BUILD UP AS THE CAUSE. VEHICLE ONLY HAS 8,000 MILES ON IT. *AK

TiresCrash
Filed Nov 9, 2000IL

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 7, 2000OH

FUEL PUMP FAILURE UPON DRIVING OFF DEALER'S LOT. DEALER MADE REPAIRS AND REPLACED MODULE SENSOR. ALSO, VEHICLE WOULD HESITATE INTERMITTENTLY WHILE PARKING AND DRIVING. DEALER NOTIFIED, AND WAS UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Vehicle Speed Control › Accelerator Pedal
Filed Nov 3, 2000CA

BRAKE PEDAL AND ACCELERATOR PEDAL ARE THE SAME HEIGHT, AND ARE SET CLOSE TOGETHER, CAUSING MISAPPLICATION OF PEDAL BECAUSE OF POWER ADJUSTABLE FOOT PEDALS. DEALER HAS BEEN NOTIFIED. *AK

Suspension › Rear
Filed Nov 1, 2000IN

I RECEIVED FMVSS NO 110- DOES THIS RESULT IN THIS PROBLEM WITH MY CAR. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK

Seat Belts › Front › AnchorageCrash1 injured
Filed Oct 30, 2000GA

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Fuel System, Gasoline
Filed Oct 30, 2000SC

INTERMEDIATE ODOR OF FUEL INSIDE PASSENGER COMPARTMENT,LASTS FOR SEVERAL SECONDS TO SEVERAL MINUTES, FIVE OCCURANCES TO DATE, DEALER CAN NOT FIND PROBLEM CAUSE, CAR SITS IN YARD NOW, WIFE BECAME PHYSICALLY SICK LAST TIME, IS AFRAID TO DRIVE CAR ESPECIALLY WITH YOUNG NEPHEWS INSIDE, PROBLEM OCCURS AT VARYING SPEEDS AND ON VARIED ROAD CONDITIONS, WHEN IT DOES OCCUR SMELL OF GAS IS SO STRONG INSIDE CAR WINDOWS AND MOONROOF MUST BE OPENED TO CLEAR THE SMELL FROM THE VEHICLE, WE FEEL THE HEALTH HAZARDS OF BREATHING GAS FUMES ARE WELL KNOWN AS WELL AS THE, POTENTIAL RISKS OF A FIRE IS HIGH. *AK

Tires
Filed Oct 29, 2000MD

I WAS TRAVELING SOUTH ON ROUTE 301 FROM CROFTON, MD AT 55 MILES PER HOUR WHEN THE REAR RIGHT SIDE TIRE BLEW OUT. I DID NOT HIT OR RUN OVER ANYTHING ON THE ROAD. A DRIVER BEHIND ME STOPPED AND TOLD ME HE SAW A PUFF OF SMOKE WHEN THE TIRE BLEW. I AM CONCERNED BECAUSE OF THE WAY THE TIRE BLEW OUT. THE TIRE BLEW FROM ON THE INSIDE OF THE RIM AND THE INSIDE OF THE TIRE SEPARATED COMPLETELY FROM THE REST OF THE TIRE. IT LOOKS AS IF THE INSIDE RIM OF THE TIRE WAS CUT OUT. THE TIRE DID NOT APPEAR TO BE UNDER INFLATED BEFORE I BEGAN DRIVING. I TOOK THE TIRE BACK TO THE FORD DEALER, THEY TOLD ME THAT THEY WERE NOT LIABLE FOR THE TIRES, TAKE IT TO A FIRESTONE DEALER. THE FIRESTONE DEALER TOLD ME THAT THE TIRE MAY HAVE BEEN UNDER INFLATED, OR THAT THERE MAY HAVE BEEN A PUNCTURE TO THE TIRE (I DO NOT BELEIVE EITHER THEORY). I HAD TWO OTHER TIRE TECHNICIANS LOOK AT THE TIRE, AND THEY HAD NEVER SEEN A TIRE BLOW THIS WAY. I REPORTED THIS PROBLEM TO FORD MOTOR COMPANY, AND FIRESTONE. I HAVE REPLACED ALL FOUR TIRES ON MY CAR. I STILL HAVE THE FIRESTONE TIRES IF THERE IS A NEED TO INVESTIGATE THIS PROBLEM. (DOT NUMBER: 8XX8 TIRESIZE: P21560R16)

Vehicle Speed ControlCrashFire
Filed Oct 27, 2000LA

WHILE TRAVELING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED. SUDDENLY VEHICLE COMMENCED TO ACCELERATE AND SMOKE WAS COMING FROM UNDER HOOD, HOT PLASTIC FROM THE DASH WAS FALLING ON THE LEG OF THE DRIVER, ALSO, DRIVER'S SHOE AND SOCK CAUGHT ON FIRE; VEHICLE LEFT ROAD INTO A FIELD AND STRUCK A TREE. STATE PATROL ARRIVED TO ASSIST. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

Suspension
Filed Oct 26, 2000IL

STEERING WHEEL WILL SHIMMY AND VIBRATE WHEN DRIVING AT HIGHWAY SPEEDS AND ON FLAT SURFACE. IT IS NORMAL CHARACTERISTIC , DEFECT CANNOT BE FIXED. *AK DEALER TRIED TO FIX THE PROBLEM THREE TIMES WITHOUT SUCCESS. THE DEALER REPLACED HALF SHAFT SEVERAL TIMES TOO. *YH

Air Bags
Filed Oct 26, 2000GA

THE AIRBAG WARNING LIGHT CAME ON. FORDS OWNERS MANUAL SAID THE BAG WOULD MALFUNCTION AND POSSIBLY DEPLOY. TAKE THE VEHICLE TO THE DEALER ASAP. THIS VEHICLE HAS BEEN IN THE DEALERS POSSION SINCE 10/19/00 AND I AM TOLD THAT THE DEFECTIVE PART IS ON NATIONAL BACKORDER. HOW CAN THIS BE ACCEPTABLE? I USE THIS VEHICLE IN MY WORK AND DEPEND ON IT. IT'S BEEN 5 WORKING DAYS & A WEEKEND AND IT APPEARS THAT IT WILL BE NEXT WEEK BEFORE (NO PROMISE) THE PART ARRIVES. WHAT CAN YOU DO? I DO NOT EXPECT YOU TO GET THIS AUTO FIXED FOR ME HOWEVER, BEING OF IMPORTANCE OF SAFTY, REPLACEMENT PARTS FOR AN ITEM SHOULD NOT BE TOLORATED FOR ANY REASON! IS THIS A COMMON PROBLEM WITH FORD? YOUR CONSIDERATION WILL BE APPRECIATED.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 26, 2000LA

WHILE DRIVING 70 MPH IN HEAVY TRAFFIC THE VEHICLE STALLED, DRIVER WAS ABLE TO PULL OVER TO THE SHOULDER SAFELY, AFTER A FEW MINUTES THE VEHICLE STARTED AGAIN. *CJ

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 19, 2000CA

A NOISE OCCURRED WITHIN REAR BRAKES WHEN BRAKES WERE APPLIED, AND WHEN THE VEHCILE WAS IN REVERSE, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK

Fuel System, Gasoline › Delivery
Filed Oct 11, 2000TX

I HAVE FILED A LEMON LAW COMPLAINT WITH THE ATTORNEY GENERAL IN TEXAS. NO SAFETY DEFECT LISTED IN SUMMARY. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Oct 10, 2000NY

RIGHT FRONT TIRE LUGS:NUTS WERE IMPROPERLY PUT ON. THEREFORE, TIRE COULD NOT COME OFF WHEN CONSUMER TOOK VEHICLE TO GET TIRES ROTATED.*AK

Fuel System, Gasoline
Filed Oct 6, 2000CT

A EXTREMELY STRONG FUEL ODOR INSIDE AND OUTSIDE OF VEHICLE, CAUSE UNKNOWN. DEALER CANNOT IDENTIFY THE PROBLEM. *AK THE ODOR HAS BECOME WORSE. CUSTOMER UNDERTAKING LEMON LOW ON THE VEHICLE. *YH

Fuel System, Gasoline
Filed Sep 27, 2000MA

THERE IS A STRONG ODOR OF GASOLINE IN THE ENGINE COMPARTMENT AND INSIDE OF VEHICLE. TOOK TO DEALER SEVERAL TIMES, BUT DEALER COULD NOT DETERMINE THE CAUSE. PLEASE PROVIDE FURTHER INFORMATION. *AK

Exterior Lighting › Brake Lights
Filed Sep 27, 2000KY

THE BRAKE LIGHTS STAY ON CONSTANTLY. LIGHTS REMAIN ON WHEN THE CAR IS OFF. THE BRAKE LIGHTS ARE PROVIDING NO PROTECTION BUT, NO ACCIDENT HAS OCCURRED, YET. THE REPAIR SHOP IS VERY FAMILIAR WITH THE FAILURE. THE SHOP REPORTED THAT A FEW 2000 TAURUS AND SABLE'S HAVE HAD FAILURES WITH THIS PART. A CAR WAS IN THE SHOP WAITING FOR THE PART FOR 5 DAYS WHEN MY WIFE BROUGHT OUR CAR IN FOR REPAIRS. THE PART IS STILL ON BACKORDER FROM FORD, AGAIN SUGGESTING A HIGH USE ITEM.*AK

Vehicle Speed Control › Cruise Control
Filed Sep 27, 2000NJ

VEHICAL IDLES TOO HIGH,CRUSES AT 40 MPH. WITH FOOT OFF THE GAS,NO HOLD BACK ON HILLS CAR NEEDS CONTINOUS BRAKING TO REDUCE SPEED OF ENGINE .I FEEL THIS IS VERY DANGEROUS ON WET ,ICEY ROAD CONDITIONS AND WILL CAUSE EARLY BRAKE PAD WEAR. WHEN THE CAR IS STOPPED IN DRIVE ON LEVEL ROAD CAR WILL MOVE FOWARD WITHOUT TOUCHING THE GAS PEDAL. *AK

Exterior Lighting › Brake Lights › Switch
Filed Sep 25, 2000PA

AFTER TRAVELING IN VEHICLE AT ALL TIME BRAKE LIGHT WOULD STAY ON. DEALER WAS NOTIFIED TO REPLACE BRAKE LIGHT SWITCH. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 25, 2000NJ

SINCE MAY OF 2000 THERE WAS A PROBLEM WITH THE STARTER SYSTEM JAMMING. CONSEQUENCES OF DOWN SYSTEMS...SUCH AS WINDSHIELD WIPERS, ABS, TRACTION CONTROL, TURN SIGNALS,A/C AND BLOWER. ONE INCIDENT LED TO COMPLETE SHUT DOWN OF CAR...DEAD WOULD NOT START. DEALER REPLACED TWO STARTERS AND THEN ONE "STARTER SWITCH'. THAT FAILED AS WELL AND DEALER TRIED TO REPAIR ON 9/25/2000 AND CONFESSED THEY COULD NOT AND THAT THEY HAD CONFERRED WITH FORD BEFORE LAST TWO REPAIRS AND THEY SAID FORD KNEW OF THIS PROBLEM AND DIDN'T EXPECT A FIX TILL 4TH QTR.. THEY TOLD ME THERE IS NO SAFETY ISSUE HERE AND I QUESTION THAT BECAUSE MY CAR WHENT INTO COMPLETE SHUT DOWN OF ALL SYSTEMS AND DEALER COULDN'T EVEN START IT.

Power Train › Automatic Transmission
Filed Sep 22, 2000VA

THE VEHICLE EXPERIENCES UNEXPECTED ACCELERATION AT MODERATE SPEEDS (40-45 MPH). THE ACCELLERATION OCCURS WHILE COASTING (NO BRAKE OR GAS PEDAL ENGAGED). THE ACCELERATION IS SEVERE ENOUGH THAT I HAVE TO BRAKE TO SLOW THE VEHICLE DOWN.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 22, 2000CO

MACHINING ROTORS DID NOT FIX PROBLEM. HAD TO REPLACE ROTORS. MY UNDERSTANDING IS THAT THE DEALER HAS HAD IDENTICAL COMPLAINTS FROM OTHER BUYERS. AFTER REPLACING THE FRONT ROTRS TWICE AND REPLACING THE REAR BRAKES DUE TO HIGH SPOTS THE PROBLEM WAS FINALLY FIXED. NLM

Vehicle Speed Control
Filed Sep 22, 2000VA

THE VEHICLE EXPERIENCED UNEXPECTED ACCELERATION AT MODERATE SPEEDS, THE ACCELERATION OCCURS WHILE COASTING (NO BRAKE OR GAS PEDAL ENGAGED). NLM

Suspension › Rear
Filed Sep 15, 2000IL

WHEN IS LOADED 600LBS, WHEN TURNING OR DRIVING GET A RATTLING SOUND FROM BOTTOM REAR END. THIS GOES AWAY WHEN CAR IS UNLOADED.*AK

Service Brakes, Hydraulic › Pedals and Linkages
Filed Sep 13, 2000NJ

BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE TO EACH OTHER, AND THERE IS NOT ENOUGH DEPTH BETWEEN THEM, WHICH COULD CAUSE PEDAL MISAPPLICATION WHEN ATTEMPTING TO ACCELERATE OR UPON BRAKING. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

Engine and Engine Cooling › Engine › GasolineCrash1 injured
Filed Sep 13, 2000CA

CONSUMER WAS TRAVELING ABOUT 25MPH ON A SIDE STREET WHILE IT WAS RAINING AT THAT EVENING. SHE WAS GOING DOWN A MOUNTAIN HILL AND VEHICLE STALLED WITHOUT PRIOR WARNING. VEHICLE STARTED TO SLIDE TO LEFT INTO THE CROSS LANE. SHE APPLIED BRAKES, AND THERE WAS NO RESPONSE. THEN, SHE SLAMMED INTO A MUD ENBANKMENT. STARTED VEHICLE UP, AND SHE DROVE AWAY TO THE SERVICE DEPARTMENT. A WEEK BEFORE THAT INCIDENT, SERVICE DEPARTMENT KEPT VEHICLE FOR FIVE DAYS. MECHANIC GAVE HER SERVERAL PAGES OF INVESTIGATION OF VEHICLE, AND TOLD HER THAT SHE HAD TO USE SUMMER BLEND GASOLINE SO THAT HER VEHICLE WOULDN'T STALL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Sep 13, 2000GA

I PURCHASED A 2000 MODEL FORD TAURUS LX FROM MARIETTA FORD ON 7/10/2000. THE VIN # IS [XXX]. ON 7/27 MY WIFE WAS INVOLVED IN A COLLISION WHILE DRIVING THIS VEHICLE. UPON INVESTIGATION AND REPAIR THE AIRBAG SENSORS FAILED, CAUSING THE AIRBAGS TO NOT DEPLOY. THE TRACTION CONTROL SYSTEM MALFUNCTIONED, CAUSING THE BRAKES AND WHEELS TO LOCK AND MAKING THE VEHICLE UNABLE TO STOP TO AVOID A COLLISION. FORD HAS FAILED TO TAKE RESPONSIBILITY DESPITE REPEATED ATTEMPTS TO CONTACT THEM AND FORWARDING THEM ALL THE APPROPRIATE INFORMATION. IN LIGHT OF THE RECENT SPATE OF DEFECTS REPORTED FROM FORD, IT APPEARS THEY NOW HAVE AN ADDITIONAL ISSUE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering › Linkages › Tie Rod Assembly
Filed Sep 12, 2000VA

THIS IS THE THIRD TIME IN LESS THAN FOUR MONTHS I HAVE HAD TO HAVE THE CAR INTO THE SHOP FOR THE SAME PROBLEM. THE FIRST TIME THE CAR STALLED AS I WAS ACCELERATING THROUGH AN INTERSECTION AFTER BEING STOPPED AT A RED LIGHT. THE CAR WOULD NOT RESTART AND I HAD TO BE TOWED AFTER OWNING THE CAR FOR 17 DAYS. THE SECOND AND THIRD TIME THE CAR STALLED IT WAS WHILE GOING 20-30 MPH AFTER HAVING IDLED IN HEAVY TRAFFIC. BOTH TIMES THE CAR RESTARTED. EACH TIME BEFORE IT STALLED THE ENGINE COUGHED AND IDLED ROUGHLY, THE RPM NEEDLE BOUNCED WILDLY AND THEN THE CAR DIED INCLUDING POWER STEERING AND BRAKES. THE FIRST TIME THE DEALER REPLACED THE FUEL PRESSURE SENSORS AND SAID THAT WOULD TAKE CARE OF THE PROBLEM. THREE WEEKS LATER IT STALLED FOR THE SECOND TIME. THE DEALER I TOOK IT TO THAT TIME SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT AND THAT I WOULD JUST HAVE TO WAIT FOR IT TO HAPPEN AGAIN. THIS LAST TIME THEY SAID THEY WOULD PROBABLY HAVE TO REPLACE THE FUEL PUMP BUT THAT IT COULD TAKE UP TO 2 WEEKS SINCE FORD IS HAVING PROBLEMS DELIVERING THE PARTS. I FIND THIS UNACCEPTABLE SINCE THERE ARE ALREADY A NUMBER OF IDENTICAL COMPLAINTS IN YOUR DATA BASE INCLUDING FROM FLEET SERVICES WHO HAVE HAD MULTIPLE CARS FAIL. THE FIRST DEALER EVEN SAID HE WAS HAVING A PROBLEM WITH A NUMBER OF THE TAURUSES HE HAD SOLD RECENTLY. THIS CANNOT BE COMING AS A BIG SURPRISE TO FORD MOTOR COMPANY. THE MOST RECENT SERVICE MANAGER ALSO SAID AND I QUOTE " THAT FROM MY PERSPECTIVE I DON'T SEE THIS AS A MAJOR PR

Power Train › Automatic Transmission
Filed Sep 11, 2000NJ

THE VEHICLE HAS TROUBLE GOING INTO PARK PROPERLY. *MJS

Tires
Filed Sep 7, 2000TX

TIRE COMPLETELY BLOWN OUT--NO TREAD REMAINED (JUST CAME APART). LOST CONTROL OF CAR AND WAS ABLE TO PULL OVER TO SIDE. NEXT DAY TOOK THE REMINING TIRE PART (LIMITED TO THE RIM ONLY) TO JACK ROACH FORD (WHERE I HAVE MY CAR SERVICED). THEY INFORMED ME THAT THEY HAD NO RESPONSIBILITY AND TO TAKE IT TO FIRESTONE. I DID AND THEY REPLACED THE TIRE WITH A SIMILAR TIRE. I HAVE SERIOUS CONCERNS ABOUT THE OVERALL RELIABILITY OF THESE TIRES. I SENT A LETTER TO FORD AND TO FIRESTONE REQUESTING THEM TO REPLACE ALL OF MY TIRES WITH A MORE DEPENDABLE AND HIGHER QUALITY TIRE. THIS LETTER WAS SENT ON AUGUST 10TH. I FAXED A COPY TO YOUR OFFICE ON AUGUST 15 WITH TH FIRESTONE INVOICE(WHICH ALSO INDICATED THAT NO TREAD REMAINED ON THE TIRE). A REPRESENTATIVE FROM FORD CALLED ON SATURDAY, SEPTEMBER 2ND INDICATING THAT FORD ACKNOWLEDGED THE RECEIPT OF THE LETTER, AND WILL NOT ACCEPT ANY RESPONSIBILITY AND WILL NOT REPLACE THE TIRES. THEY INSISTED THAT I NEED TO FOLLOW-UP WITH FIRESTONE. WHEN MY TIRE BLEW OUT ON A SIX LANE HIGHWAY, MY SIX YEAR OLD SON AND I WERE IN THE CAR. I HATE TO THINK THAT WE COULD HAVE BEEN FATALITIES. I FEEL IT WAS A MANUFACTURER'S DEFECT THAT PUT MY LIFE AND SON'S LIFE AT RISK. I REQUEST THAT YOU LOOK INTO THIS SITUATION BEFORE SOMEONE LOSES THEIR LIFE BASED ON THESE TIRE BLOW-OUTS.( DOT NUMBER: TIRE SIZE: P21560R16 )

Electrical System › Ignition
Filed Sep 7, 2000VA

I HAVE A STARTING PROBLEM. SOMETIMES THE CAR STARTS RIGHT AWAY, WHILE OTHER TIMES THE CAR STARTS THEN STALL'S. I HAVE TO WAIT A FEW SECONDS BEFORE TRYING TO START THE CAR AGAIN AND IT TAKES 5 TO 6 REVOLUTIONS TO GET THE CAR GOING. I HAVE BEEN IN CONTACT WITH SEVERAL DEALERS AND AT FIRST I WAS TOLD I DIDN'T KNOW HOW TO START THE CAR. SO I VIDEO TAPED THE CAR THEN SHOWED THEM THE PROBLEM. NOW I FIND OUT THAT OTHER OWNERS HAVE HAD SIMILAR PROBLEMS WITH THE CAR AND FORD KNOW'S ABOUT THIS BUT I CAN'T GET AN OFFICAL WORD ON THIS. MY QUESTION IS THIS, WHY DO THEY HAVE TO HIDE THIS, JUST TELL US THAT A PROBLEM IS EVIDENT AND THEY ARE WORKING ON IT. NOW MY DRIVERS SIDE AIRBAG GOES ON WHEN I AM DRIVEING MY CAR THEN GOES OFF. HELP.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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