DELIVERY STATUS NOTIFICATION (FAILURE) CONCERNING COMPLAINT AGAINST ROME FORD MERCURY LINCOLN CAR DEALERSHIP. *BF THE VEHICLE HAD BEEN SITTING AT THE DEALER WITH A BLOWN HEAD GASKET SINCE JULY 30, 2004. THE CONSUMER WAS CONTACTED BY A REPRESENTATIVE WHO INFORMED HIM THAT HIS VEHICLE WAS IRREPARABLE. *NM
2000 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
THE WINDSHIELD WIPERS CAME ON AND OFF INTERMITTENTLY. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION. DEALER DETERMINED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK
WHEN THE ANTI THEFT LIGHT COMES ON VEHICLE WILL NOT START FOR TWO-THREE HOURS. VEHICLE STOPS IN THE MIDDLE OF THE STREET. DEALER CAN FIND ANY DEFECT IN THE VEHICLE.*AK
WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF INTERMITTENTLY. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. *AK
TWO FRONT COIL SPRING BREAK, REQUIRE REPLACEMENT OF TIRES THAT WERE PUNCTURED *BF BOTH OF THE VEHICLE'S FRONT COIL SPRINGS BROKE WITHIN A WEEK OF EACH OTHER. THE CONSUMER REQUESTED REIMBURSEMENT IN THE AMOUNT OF $571.71 BUT ONLY REIMBURSED $474.83. *NM
WHEN THE WINDSHIELD WIPERS ARE TURNED ON THE ONLY WAY TO TURN THEM OFF IS BY TURNING THE CAR OFF. ALSO THE INTERMEDIETE PART OF THE WIPERS DOESN'T WORK SINCE ALL THIS STARTED. THIS HAS BEEN GOING ON FOR A COUPLE OF MONTHS NOW. I HAVE LISTED THE LAST DAY IT HAPPENED BELOW. *AK
CONCERNS FOR POSSIBILITY OF TIRE BEING RUPTURED WHILE DRIVING. *BF THE CONSUMER RECEIVED A RECALL NOTICE WHICH STATED EVEN THOUGH THERE WAS A POSSIBILITY THAT TIRE COULD RUPTURE THAT IT WAS OK TO CONTINUE DRIVING THE VEHICLE, BECAUSE THE PARTS WOULD NOT BE AVAILABLE UNTIL DEC 2004. *JB
HEADLAMP SWITCH BROKEN...AGAIN. I HAVE HAD THIS PART REPLACED 3 TIMES. TWICE WITHIN 12 MONTHS AND REPLACED DURING THE RECALL. NOW IT IS BROKEN AGAIN FOR A 3RD TIME AND FORD HAS TOLD ME THAT SINCE IT WAS REPLACED AND OUTSIDE OF THE 12 MONTHS FROM THE ORIGINAL RECALL REPLACEMENT THAT THEY WOULD NOT REPLACE IT AGAIN. I BELIEVE SOMEONE SHOULD MAKE A BETTER PART. CAN YOU SAY...METAL POST AND PLASTIC KNOB DON'T WORK WELL TOGETHER? SORRY FORD BAD CALL. WHAT A PAIN TO CONTINUALLY REPLACE THIS PART. I WILL BE LOOKING INTO MISSOURI'S 3X YOUR OUT LEMON LAW ISSUE NOW.*AK
THE LEFT REAR TIRE WAS FOUND FLAT. THE VEHICLE WAS TOWED TO A TIRE REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE REAR COIL SPRING BROKE AND PUNCTURED THE TIRE. DEALER WAS NOT NOTIFIED. *JB
THE TRANSMISSION LIGHT ILLUMINATED ON THE DASHBOARD AND THEN THE TORQUE CONVERTER CLUTCH WOULD NOT ENGAGE. *AK *JB
WHILE WAITING FOR THE GREEN LIGHT AT STOP SIGN AUTOMATIC TRANSMISSION FAILED. TOWED VEHICLE TO DEALERSHIP, WHO INDICATED THE NEED FOR A NEW TRANSMISSION. *AK TRANSMISSION (GEAR) *TC
BRITAX MODEL # E90644, DOM 03/28/2003. CONSUMER RECEIVED TWO RECALLS 04C002000 FOR THE HARNESS STRAP. NO PARTS WERE AVAILABLE.*AK
ONGOING/CONTINUOUS PROBLEMS WITH VEHICLE STALLING AT LOW SPEED OF 25 MPH OR LOWER. VEHICLE HAD BEEN TO THE DEALER ON SEVERAL OCCASIONS BUT PROBLEM RECURRED. *AK AFTER BEING SERVICED THE VEHICLE HAS THE SAME PROBLEMS. *TC
WHILE TRYING TO SHIFT AUTOMATIC TRANSMISSION FROM PARK TO DRIVE THE TRANMISSION CABLE BROKE CAUSING THE VEHICLE NOT ABLE TO SHIFT BACK INTO PARK.*AK
THE FUEL GAUGE DOES NOT ALWAYS READ PROPERLY. ERRATIC READINGS.*AK
DRIVER'S SIDE FRONT COIL SPRING BROKE, DAMAGING THE SHOCKS AND TEARING INTO THE TIRE. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. CONSUMER'S WARRANTY WAS NOT HONORED, AND CONSUMER HAD TO PAY FOR THE REPAIRS. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THERE WAS NOTHING THEY COULD DO. VEHICLE WAS BEING RECALLED FOR THE SAME PROBLEM. CONSUMER CONSULTED THE MANUFACTURER ABOUT A POSSIBLE REIMBURSEMENT. AS OF TODAY THEY HAVE BEEN VERY UNCOOPERATIVE. ALSO, THE REAR COIL SPRING BROKE, AND CONSUMER AGAIN HAD TO PAY OUT OF POCKET FOR REPAIRS. *AK
CONSUMER DROVE HOME IN THE RAIN, AND SIXDAYS LATER WHILE ATTEMPTING TO DRIVE BACK WHEELS WOULD NOT TURN. HE HAD THE VEHICLE TOWED TO THE DEALER, AND WAS TOLD THAT THE REAR BRAKES RUSTED TOGETHER. CONSUMER HAD THE REAR BRAKES/SHOES REPLACED, AND THE ROTORS TURNED. CONSUMER NEVER HEARD OF REAR BRAKES RUSTING, AND DID NOT THINK WARRANTY WOULD PAY FOR IT. *AK *NM
THE VEHICLE WAS TAKEN TO THE DEALER FOR A ROUTINE INSPECTION. THE MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR COIL SPRINGS WERE BROKEN AND NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB
THE CONSUMER RECEIVED A RECALL NOTICED REFERENCING THE POTENTIAL OF THE FRONT COIL SPRING TO FRACTURE. THE CONSUMER IS CONCERNED BECAUSE THE PARTS FOR REPAIR ARE NOT AVAILABLE. *NM *TC
THIS VEHICLE HAD BROKEN A SPRING IN THE FRONT. FORD ISSUED A RECALL ON THIS YEAR/MAKE, AND MODEL FOR THE SAME PROBLEM. HOWEVER, THE MANUFACTURER WAS ONLY WILLING TO REIMBURSE THE CONSUMER $183.00 OF THE$ 762.98 THAT WAS SPENT BY CONSUMER FOR THE REPAIRS WHICH WERE NEEDED DUE TO DEFECTIVE COIL SPRINGS. *AK SPRING/COIL BROKE ON JULY 14 THE DAY BEFORE THE RECALL FOR THIS VEHICLE WAS PUBLISHED. (DEFECT #PE04044). *TC
CONSUMER RECEIVED RECALL 04V332000 CONCERNING COIL SPRINGS. NO PARTS WERE AVAILABLE. SERVICE MANAGER PAT MILLIKEN. *AK
THE CONSUMER TOOK THE VEHICLE IN FOR RECALL NUMBER 04V332000. HOWEVER, THE DEALER FOUND THAT THE REAR HAS THE SAME EXACT PROBLEM. FORD TOLD THE CONSUMER THAT THERE WAS NOTHING THEY COULD DO. PLEASE PROVIDE ANY FURTHER INFORMATIOIN. *JB
WHILE DRIVING OUT OF THE GARAGE FRONT DRIVER'S SIDE COIL SPRING BROKE, DAMAGING THE STRUT AND PUNCTURING THE FRONT DRIVER'S SIDE TIRE. THE COIL SPRING WAS LOGGED BETWEEN THE TIRE AND THE WHEEL. THIS MADE IT DIFFICULT TO REMOVE THE PUNCTURED TIRE OR TOW VEHICLE. THE VEHICLE HAD TO BE TAKEN OUT OF THE GARAGE WITH FLOOR JACKS BECAUSE THE LEFT FRONT TIRE WOULDN'T TURN. ONCE OUT OF THE GARAGE THEY WERE ABLE TO SLID THE VEHICLE ONTO THE TOW TRUCK. THE FRONT COIL SPRING WAS REPLACED, BUT THE CAUSE OF THE FAILURE WASN'T PROVIDED BY THE DEALERSHIP. *AK *SC
CONSUMER WAS CONCERNED ABOUT RECALL REPAIRS FOR THE FRONT COIL SPRINGS. DEALER STATED THAT THE PART WILL NOT BE AVAILABLE UNTIL DECEMBER. *AK THE VEHICLE WOBBLES IN THE FRONT END. *NM
PROBLEMS WITH 2000 TAURUS STATION WAGON.*MR WHILE DRIVING THE VEHICLE STALLED. THE DEALER ATTEMPTED TO FIND THE CAUSE OF THE PROBLEM BUT WAS UNSUCCESSFUL. *NM
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION YET THE AIR BAGS DID NOT DEPLOY.*MR THE PASSENGER SUSTAINED INJURIES TO HER RIBCAGE. *NM
CONSUMER NOTICED ANTI FREEZE IN DRIVEWAY. UPON FURTHER INSPECTION NOTICED A CRACK IN THE FUEL TANK. WHEN THE PART WAS ORDERED THROUGH THE DEALERSHIP CONSUMER WAS INFORMED THAT THIS WAS A COMMON FAILURE PART.*AK
WHILE PULLING OUT OF THE DRIVEWAY DRIVER SIDE FRONT STRUT BROKE, AND FRONT COIL SPRING PUNCTURED, CAUSING A 6 INCH SLASH IN THE FRONT DRIVER'S SIDE TIRE. DEALERSHIP REPLACED THE STRUT. THE PROBLEM RECURRED ON THE PASSENGER'S SIDE WHILE STOPPING AT A STOP SIGN, BUT DIDN'T PUNCTURE THE FRONT PASSENGER SIDE TIRE.*AK *TS
WHILE DRIVING IN REVERSE FROM THE DRIVEWAY TO THE STREET CONSUMER HEARD A LOUD NOISE, ON INVESTIGATION BY INDEPENDENT MECHANIC FRONT COIL SPRING ON THE DRIVER'S SIDE BROKE AND PUNCTURED THE TIRE. ALSO, THE STABILIZER BAR BROKE. IF THE CAR HAD MOVED IT WOULD HAVE BEEN IN A WRECK, AND POSSIBLY IN ROLL OVER. *AK *TS
CONSUMER STATED A RECALL WAS ISSUED FOR THE FRONT COILS SPRINGS. DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE CONSUMER DID NOT LIVE IN A COLD PART OF THE COUNTRY. *AK *MR
CONSUMER STATES THAT HE IS HAVING PROBLEMS WITH THE ABS. THE CONSUMER STATED THAT WHEN HE WAS TRAVELING AT ABOUT 35-40 MPH AND ATTEMPTING TO MAKE A STOP, THE BRAKES MADE A GRINDING NOISE, THEN AFTER HE PUMPED THE BRAKES HE HEARD A NOISE AND THE VEHICLE DID NOT STOP. HE STATED HE HAS TAKEN THE VEHICLE TO THE MIDAS BRAKES SHOP AND WAS TOLD THAT, THE PROBLEM LIES WITHIN HIS ABS. HE STATED HE HAS ONLY HAD THE VEHICLE 6 MOS AND HAS BEEN HAVING THIS PROBLEM SINCE HE OBTAINED THE VEHICLE. *JB
FRONT COILS SPRING MALFUNCTIONED. AS A RESULT, FRONT END WAS SITTING VERY LOW .CONSUMER WAS CONCERNED THAT THE FRONT END WILL COLLAPSE WHILE DRIVING. A RECALL WAS ISSUED, HOWEVER THE PART WILL NOT BE AVAILABLE UNTIL DECEMBER. *AK
LEFT REAR SEATBELT WOULD NOT RETRACT AT ALL. RIGHT REAR SEATBELT WAS APPARENTLY OK. TOOK CAR IN FOR INSPECTION AT 57,945 MILES. WAS TOLD THAT BOTH SEATBELTS DO NOT WORK AND NEED TO BE REPLACED. AS STATED, RIGHT SIDE ONE WAS FINE UNTIL THEY "TESTED" IT, NOW THEY CLAIM IT WILL NOT RETRACT EITHER. CAR HAS EXTENDED WARRANTY (ALTHOUGH WE WERE NOT TOLD THAT IT DID NOT COVER SAFETY ITEMS) BUT SAFETY ITEMS ARE APPARENTLY ONLY COVERED 50,000/5 YRS (WE ARE WITHIN THE 5 YEAR LIMIT). I AM AWARE THAT THERE IS A FORD TECHNICAL SERVICE BULLETIN 99V-250 FOR SEATBELTS, BUT I CANNOT ACCESS FURTHER INFO AS IT IS ON FORD'S INTERNAL WEBSITE. I AM ALSO UNDER THE IMPRESSION THAT OTHER TAURUS MODEL YEARS HAVE BEEN RECALLED FOR SEATBELTS. ALTHOUGH MY EXTENDED WARRANTY IS STILL IN EFFECT, I SEEM TO HAVE NO RECOURSE, AND I FIND IT ODD THAT THE RIGHT SEATBELT FAILED AT THE DEALER DURING INSPECTION. SERVICE PROVIDER IS BURNS FORD OF HUNTINGTON, NY. THANK YOU FOR YOUR ATTETION TO THIS ITEM.*AK
WHILE DRIVING 15 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER PULLED OVER. VEHICLE WAS TOWED FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COIL SPRING BROKE, AND NEEDED TO BE REPLACED. *AK THE BROKEN COILS SPRING ALSO PUNCTURED A NEW TIRE. *NM
REAR COIL SPRING BROKE CUTTING REAR TIRE. *AK
VEHICLE WAS RECALLED FOR FRONT COIL SPRING FAILURE. HOWEVER, THIS VEHICLE WAS EXPERIENCING A PROBLEM WITH THE REAR COIL SPRING. CONSUMER WAS DRIVING AT APPROXIMATELY 55 MPH WHEN THE REAR COIL SPRING BROKE AND CUT A COMPLETE CIRCLE IN THE TIRE. *AK
AFTER RECEIVING A RECALL LETTER ON THE FRONT COIL SPRING, CONSUMER CALLED THE DEALER TO SET UP AN APPOINTMENT. CONSUMER WAS TOLD THE VEHICLE COULD NOT BE SERVICED UNTIL NOVEMBER OR DECEMBER 2004. *AK
CONSUMER STATED THAT IN DECEMBER 2003 ONE SPRING WAS REPLACED ALONG WITH ONE STRUT AND THE TIRE ON DRIVER'S SIDE. CURRENTLY, THE VEHICLE WAS BEING RECALLED FOR THE REPLACEMENT OF BOTH FRONT COIL SPRINGS ,AND DEALERSHI REFUSED TO DO SO. CONSUMER LATER CONTACTED THE MANUFACTURER, AND THEY TOO REFUSED TO REPLACE THE SPRINGS AT NO CHARGE. CONSUMER DRECEIVE A RECALL NOTICE FOR THIS DEFECT. *AK
WHILE DRIVING CONSUMER WOULD SIMULTANEOUSLY DEPRESS THE BRAKE/ACCELERATOR PEDALS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
WHEN MAKING RIGHT TURNS STEERING WHEEL LOCKED. AS A RESULT, CONSUMER LOST CONTROL OF VEHICLE AND IT LANDED IN A DITCH. NO INJURIES REPORTED. *AK
WHILE PARKING IN REVERSE FRONT COIL SPRING PUNCTURED THE FRONT TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING A LOUD KNOCKING NOISE WAS HEARD COMING FROM THE REAR. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED DRIVER'S SIDE AND PASSENGER'S SIDE UPPER BALL JOINTS NEEDED TO BE REPLACED. *AK
WHILE BACKING OUT OF THE DRIVEWAY, THE FRONT DRIVER SIDE COIL SPRING BROKE. AS A RESULT, THE TIRE EXPLODED, AND THE FRONT END COLLAPSED. *AK *SC *JB
THE DRIVER'S SIDE FRONT SPRING BROKEN AND A PUNCTURED STRUT, RUPTURED TIRE, AND A BROKEN LINK.*MR THE PASSENGER'S SIDE SPRING CRACKED PRIOR TO THIS AND WAS REPLACED AT THE CONSUMER'S EXPENSE. THE CONSUMER FOUND A RECALL ON NHTSA SITE WHICH DESCRIBED THE IDENTICAL FAILURE. THE CONSUMER REQUEST REIMBURSEMENT FOR BOTH FAILURES. *NM
WHILE THE VEHICLE WAS PARKED THE CONSUMER NOTICED THAT THE BACK OF THE VEHICLE WAS UNEXPECTEDLY LOW TO THE GROUND. THE CONSUMER WAS ABLE TO DRIVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE REAR COIL SPRINGS NEEDED TO BE REPLACED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
WHEN APPLYING THE BRAKE PEDAL PROCEEDS TO THE FLOOR INTERMITTENTLY.*AK
WHILE DRIVING 60 MPH FRONT DRIVER'S SIDE COIL SPRING FRACTURED. AS A RESULT, THE TIRE RUPTURED. NO IMPACT REPORTED. THE CONSUMER STATED THREE WEEKS LATER A RECALL FOR THE COILS SPRING WAS ISSUED. *AK
THE LEFT REAR COIL SPRING ON MY 2000 FORD TAURUS BROKE AND PUNCTURED THE TIRE. FAILURE IS EXACTLY AS DESCRIBED IN THE RECALL ON THE FRONT COIL SPRINGS. *JB
FIRST OUR CAR ENGINE LIGHT CAME ON AND STARTED BLINKING. WE HAD TO HAVE IT TOWED IN TO AN AUTO REPAIR SHOP AND HAVE IT CHECKED OUT. WHILE THEY WERE CHECKING OUT THE CAR, THEY FOUND A PROBLEM WITH THE FUEL RAIL PRESSURE RANGE AND PERFORMANCE AND THE FUEL LEVEL SENSOR CKT FAULT. THE CAR ALSO SHOWED THAT IT NEEDED A MAJOR SERVICING. TWO MONTHS AFTER THE CAR WAS SERVICED, I WAS HEADING HOME. ON A BUSY HWY, WHEN ALL OF A SUDDEN MY CAR STARTS ACTING LIKE IT IS OUT OF GAS. MY GAS HAND SAID THE CAR STILL HAD A 1/4 TANK OF GAS. SO I DIDN'T KNOW WHAT WAS GOING ON. WELL I MANAGED TO GET TO A GAS STATION AND FOUND OUT THAT I WAS INDEED OUT OF GAS. THE GAS HAND DIDN'T SHOW THAT OF NEITHER DID THE GAS LIGHT COME ON TO TELL ME I WAS RUNNING LOW. AFTER I FILLED UP THE CAR, MY ENGINE LIGHT CAME ON AGAIN. SO I CALLED THE AUTO REPAIR SHOP I TOOK THE CAR TO. I DIDN'T KNOW IF IT WAS SOMETHING THEY DID. COME TO FIND OUT WHEN THEY RAN THE CHECK ON THE CAR IT WAS A RECALL THEY HAD FOUND WRONG WITH MY CAR. I MENTIONED EARLIER WHAT THE PROBLEM WAS CALLED IT IS IN THE THIRD SENTENCE. THE REPAIR MAN RAN A CHECK TO SEE IF IT WAS A RECALL WITH MY VEHICLE AND FOUND OUT THAT IT WAS. IN AUG. 2000 FORD MOTOR CO. SENT OUT A SERVICE RECALL BULLETIN TO ALL FORD DEALERS, THAT THERE WAS A EMISSIONS RECALL 00E10 - CERTAIN 2000 MODEL YEAR TAURUS FLEX FUEL VEHICLES- FUEL DELIVERY MODULE REPLACEMENT. I CONTACTED FORD ABOUT FIXING THIS PROBLEM AND THEY REFUSED TO DO SO. THEY TOLD ME THAT IT WAS ALREADY DONE BUT I STILL
COMBINATION METAL/RUBBER TRANSMISSION COOLING LINES ROTTED OUT SPRAYING HOT TRANSMISIION FLUID THROUGH OUT THE ENGINE COMPARTMENT AND ONTO THE HOT ENGINE. THIS FAILURE ON MY 2000 FORD TAURUS WAGON WITH 77,000 MILES WAS A COMPLETE SURPRISE AS MY PREVIOUS CAR WAS A 1992 FORD SABLE WAGON THAT I SOLD WITH 395,000 MILES ON IT AND ALL THE MAJOR ORIIGINAL COMPONENTS IN GOOD WORKING ORDER. I JUST REALIZED WHAT THE DIFFERENCE WAS. THE 1992 SABLE TRANSMISSION COOLING LINES WERE ALL STEEL, NOT A COMBINATION OF STEEL/RUBBER AS IN MY 2000. THE QUALITY HAS BEEN LOWERED TO SAVE MONEY. FORTUNATELY, I WAS NEAR MY REPAIR SHOP WHEN THE TRANSMISSION STARTED TO DIE FROM THE LOSS OF FLUID AND THE SMOKE STARTED COMING OUT FROM THE FLUID ON THE HOT ENGINE AND EXHAUST. A LITTLE EARLIER AND THE CAR COULD HAVE DIED ON ME IN FAST MOVING HEAVY RUSH HOUR TRAFFIC ON ON I-684. THE ROTTEN LINES WERE SUBSEQUENTLY REPLACED AT A COST APPROACHING $400 FOR PARTS/LABOR. IT TOOK 6-QUARTS OF TRANSMISSION FLUID TO REPLACE WHAT WAS BLOWN OUT! *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Ford Taurus → · Every Taurus year → · How the figures are calculated →