DT*: THE CONTACT STATED THE SAFETY BELTS IN THE VEHICLE DID NOT FUNCTION PROPERLY. THE FRONT PASSENGER BELT DID NOT FEED AT ALL. THE REAR SAFETY BELTS DID NOT RETRACT AT ALL AFTER BEING UNBUCKLED. THE VEHICLE WAS NOT TAKEN IN FOR SERVICE.
1997 Ford Taurus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE TRANSMISSION FAILED. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD THEN TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THERE WAS A NHTSA RECALL, # 97V097000, REGARDING THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DRIVING SOUTH ON I-75 AT 70 MPH. CLEAR DAY, NO RAIN. CAR SUDDENLY SWERVED AND DID TWO 360 DEGREE SPINS BEGINNING IN RIGHT HAND LANE AND COMING TO REST IN LEFT HAND LANE FACING TRAFFIC. TIRE TREAD HAD SEPARATED FROM THE TIRE ON THE LEFT REAR, SEVERELY DAMAGING LEFT REAR OF CAR. TRAFFIC REPORT WAS MADE. NO REPAIRS YET. *JB
I AM THE OWNER OF A 1997 FORD TAURUS. I WAS IN CLARENDON HILLS, IL FROM JULY 22ND UNTIL JULY 31ST. ON JULY 26TH I SPENT THE DAY DRIVING MY CAR. AFTER I PARKED MY CAR AT THE HOTEL IT WAS AN HOUR LATER WHEN I HEARD A LOUD POP AND THEN A HISSING NOISE. THE NEXT DAY I WENT DOWN TO MY CAR. IT WAS AT THAT TIME I NOTICED MY CAR WAS SUNK DOWN. I WENT TO CHANGE WHAT I THOUGHT WAS A FLAT TIRE AND AFTER FURTHER INVESTIGATION I REALIZED SOMETHING WAS STUCK INTO THE SIDE OF IT. THE COIL SPRING SURROUNDING THE STRUT BROKE AND PUNCTURED THE TIRE MAKING IT GO FLAT INSTANTLY. I SPOKE TO TWO PEOPLE THAT MORNING THAT WERE STANDING OUTSIDE AND WITNESSED IT THE NIGHT BEFORE. THERE WAS NO CAUSE FOR THIS TO HAPPEN. IT WAS NOT BEING DRIVEN. MY CONCERN IN THIS MATTER IS THAT IT COULD HAVE CAUSED SERIOUS INJURY. WHAT IF I HAD DRIVEN ANOTHER HOUR? I FEAR IT WOULD HAVE CAUSED ME TO VEER OFF INTO ONCOMING TRAFFIC. MY TIRE WENT FLAT INSTANTLY AND IT WOULD HAVE CAUSED SERIOUS INJURY AND POSSIBLE DEATH. I SPENT THE WHOLE MORNING CALLING REPAIR SHOPS. I FIRST BECAME VERY CONCERNED ABOUT THIS WHEN I CALLED THE FIRST REPAIRMAN AND HE KNEW EXACTLY THE PROBLEM I HAD. HE SAID HE FIXES THIS PROBLEM ON FORD TAURUS' BETWEEN TWO OR THREE TIMES A MONTH. AFTER THIS I PROCEEDED TO CALL A FORD DEALERSHIP EXPECTING A RECALL. THE GENTLEMAN KNEW NOTHING OF THIS PROBLEM ON THE FORD TAURUS. I DID SOME RESEARCH AND FOUND OUT THAT THERE HAVE BEEN PROBLEMS ON OLDER AND NEWER MODELS OF THE TAURUS WITH THIS SAME PROBLEM. MY SISTER
CONSUMER REQUEST ANY RECALL INFORMATION ON 1997 FORD TAURUS. *TS *NM
DT*: THE CONTACT STATED WHILE ATTEMPTING TO APPLY BRAKE PRESSURE AT 65 MPH THE BRAKES WENT TO THE FLOOR. WHEN HITTING A BUMP THE BRAKES BOUNCE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC REPLACED THE FRONT AND REAR BRAKES AND THE ENGINE LIGHT SENSOR. THE MANUFACTURER WAS ALERTED.
SERVICE ENGINE LIGHT ON CODE#430 AND #340. TOLD BY PACIFICO FORD I HAVE AN EMISSION FAILURE AND I NEED 2 CATALYTIC CONVERTERS AND A CAM SENSOR AND CAM SYNCHRONIZER ON 1/11/2006 AT 89044 MILES. THE DEALER REPLACED THE #2 CAM PARTS UNDER WARRANTY ON 11/04/2002 AT 55616 MILES. *NM
97 FORD TAURUS WHEN IN PARK THE CAR WILL STILL ROLL FORWARD UNTIL YOU APPLY THE BRAKE,THERE IS A RECALL ON THIS #96S50 LOCAL FORD DEALER WAS HELPFUL BUT SAID MY [XXX] COULD NOT BE FOUND UNDER THIS RECALL BUT THE CAR IS DOING THE SAME THING AS RECALL STATES. THEY SAID THEY DIDN'T REALLY NO WHAT TO DO SO THAT'S WHEN I CALLED YOUR NUMBER AND THEY SAID I COULD FILE A COMPLAINT ON LINE .NO ONE HAS BEEN INJURED BY THIS YET,BUT I WOULD REALLY LIKE TO GET THIS TOOK CARE OF,ANY HELP YOU COULD OFFER WOULD BE GREAT. THANK YOU. *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
OIL PAN GASKET LEAKING AND REPLACED ON 6-15-02 AT 51070 MILES UNDER E.S.P OIL PAN GASKET LEAKING AGAIN ON 1-11-06 AT 87734 MILES TOTAL COST PAID $428.75. *NM
THIS INCIDENT HAS HAPPENED BEFORE THE DATE BELOW BUT THIS TIME I DECIDED TO MAKE A COMPLAINT AFTER IT HAPPENED AGAIN. WHEN THERE IS A LOT OF WATER AND YOU TURN RIGHT, MY CAR TURNS OFF, THE BATTERY LIGHT COMES ON AND THEN IT MAKES THIS SQUEALING NOISE. AND THEN IT STARTS RIGHT BACK UP. I HAD THIS CHECKED OUT BUT NOTHING WAS FOUND WRONG WITH MY FORD 97 TAURUS. I'VE DRIVEN THROUGH A LOT OF WATER GOING FORWARD IN THE CAR AND IT DOESN'T TURN OFF OR MAKE ANY NOISE, JUST WHEN TURNING RIGHT. I NEVER NOTICED IT WHEN TURNING LEFT. *JB
1997 TAURUS HEATING SYSTEM FAILED. THIS WAS CAUSED BY A FAILURE IN THE RADIATOR. *TS ***NO ANSWER REQUIRED*** THE RADIATOR FAILED. *JB
DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE THERE WAS A CLINKING SOUND THAT COULD BE HEARD COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO FIRESTONE WERE THEY FOUND THE PROBLEM TO BE THE SUBFRAME HAD RUSTED AND BROKEN. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP UPON INSPECTION THE DEALERSHIP DETERMINED THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE IS NOW PARKED AND NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER HAS BEEN ALERTED. UPDATED 3/9/2006 - *NM
OVERHEAD DOME LIGHT SHORTED OUT, REPAIRED SHORT, $110.00. THREE MONTHS LATER THE ALARM SYSTEM STOPPED WORKING, REPLACED ALARM SYSTEM WITH 2005, AND REPLACED COMPLETE WIRING HARNESS. *JB
1WHILE DRIVING 1997 TAURUS SHO AT 38672 MILES, THE VEHICLE COLLAPSED. THE LEFT SPRING HAD BROKEN. *TS THE INCIDENT DESTROYED THE CONSUMER'S SNOW TIRE. THE CONSUMER FELT THAT MAYBE THIS IS A NORTHEASTERN PROBLEM DUE TO THE SALT AND MOISTURE THAT CAUSES THE SPRING TO DETERIORATE. FORD ANNOUNCED 900000K TAURUS' FROM 1999-2001 WERE BEING RECALLED FOR THE PROBLEM THAT THE CONSUMER HAD EXPERIENCED. *SC
INTERIOR LIGHTING WILL NOT TURN OFF, THIS IS A CONTINUOUS PROBLEM WITH THIS CAR AS IT HAS BEEN REPAIRED MORE THAN ONCE FOR THE SAME PROBLEM. *JB
DT: THE CONTACT STATED WHILE DRIVING AT 70 MPH THE CONTACT'S VEHICLE HIT A RETAINER WALL. THE AIRBAGS DID NOT DEPLOY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE VEHICLE WAS TOTALED ,AND IS CURRENTLY AT A SALVAGE YARD. THERE HAS BEEN NO INSPECTION TO SEE WHY THE AIRBAGS MALFUNCTIONED. A POLICE REPORT WAS TAKEN AT THE SCENE.*AK
DT: THE CONTACT STATED WHEN THE VEHICLE WAS FIRST STARTED THE AIR BIG LIGHT ILLUMINATED. THE AIR BAG LIGHT BLINKED FOUR TIMES AND THEN WENT OFF FOR APPROXIMATELY THREE OR FOUR SECONDS. WHILE THE VEHICLE WAS RUNNING THIS PATTERN WAS REPEATED OVER AND OVER. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
DT: CONSUMER OWNS A FORD TAURUS. THE HEADLIGHT LENS WAS NOT CLEAR, RESULTING IN POOR VISIBILITY. THE CLOUDINESS HAS BECOME PROGRESSIVELY WORSE IN THE LAST 5 YEARS. HAD TO BUY 2 NEW SEALED HEADLIGHTS.*AK *NM
I OWN A 97 FORD TAURUS WAGON, I PURCHASED IT USED FROM A NON FORD DEALER IN 2000 WITH 43,900 MILES ON IT. IN MAY 2001 I HAD TO HAVE A NEW TRANSMISSION PUT IN AT 54,000. MILES. NOW IN AUGUST 2005 AT 112,000 MILES ANOTHER TRANSMISSION HAS TO BE PUT IN. I DEFINITELY THINK THERE IS SOME TYPE OF PROBLEM OR DEFECT WITH THE TRANSMISSIONS IF THE CAR IS NOT EVEN 10 YRS OLD & IS GOING ON IT'S 3RD TRANSMISSION. FORD DID REPLACEMENT OF THE PREVIOUS TRANSMISSION, TOLD ME IT WAS A NEW ONE. *JB
I HAVE A 1997 FORD TAURUS LX. I WAS ON MY WAY TO LAS VEGAS WHEN THE TRANSMISSION BEGAN TO SLIP AND SOMETIMES NOT WORK AT ALL. I HAD TO TURN AROUND AND HEAD HOME(IN ORDER TO NOT GET STRANDED IN VEGAS) AND ON THE WAY THE TRANSMISSION STARTED TO NOT WORK AT ALL. I WAS FORCED TO DRIVE ABOUT 45 MPH THE WHOLE 3 HOURS BACK TO MY HOME ON THE HIGHWAY. THIS WAS VERY DANGEROUS. I HAVE MADE NUMEROUS CALLS AND EVERYONE I HAVE TALKED TO HAVE SAID THAT YEAR TAURUS HAS BEEN KNOWN TO HAVE TRANSMISSION PROBLEMS...WHY DOES FORD NOT RECALL THE TRANSMISSION?*JB
RIGHT FRONT COIL SPRING BROKE AND PUNCTURED TIRE. FORD HAS A RECALL FOR TAURUS MODEL YEARS 1999-2001 FOR THIS EXACT FAILURE. I BELIEVE FORD SHOULD EXPAND THE RECALL TO INCLUDE EARLIER MODEL YEARS. I WAS LUCKY, IT COULD HAVE HAPPENED ON OPEN HIGHWAY.
DT: BRAKE LINE RUBBED THE BRACKET THAT THE SHIFTING ROD RUNS THROUGH, WHICH WORE A HOLE, AND CAUSED THE BRAKES TO FAIL.*AK *NM *NM
DT: CONSUMER HAS 40000 MILES ON VEHICLE AND VEHICLE HAD TO 3 TRANSMISSIONS. CONSUMER WAS DRIVING TO FLORIDA ON THE INTERSTATE AND THE VEHICLE STOPPED. VEHICLE WAS TOWED BECAUSE IT WOULD NOT PULL. THIS WAS AT 27, 000 MILES. AT 40000 MILES THE VEHICLE WAS LEAKING TRANSMISSION FLUID IN THE GARAGE. VEHICLE IS IN GARAGE TO HAVE THE POWER STEERING RACK REPLACED, WHEN CONSUMER WAS TOLD THAT THE LEAK WAS TRANSMISSION FLUID HE NEEDED A NEW TRANSMISSION. VEHICLE HAS BEEN TO DEALER OFTEN FOR DIFFERENT REPAIRS. CONSUMER WAS TOLD THAT THERE WAS NO WARRANTY. CONSUMER HAS HAD ALL RECALLS REPAIRED ON VEHICLE. DEALER TOLD CONSUMER THAT THERE MAY BE SOMETHING ELSE IN CAR CAUSING TRANSMISSION TO FAIL. VEHICLE IS DRIVEN LESS THAN 4000 MILES A YEAR. VEHICLE WAS PURCHASED USED WITH ABOUT 20,000 MILES. CONSUMER OWNED VEHICLE FOR 6 YEARS. SAME DEALER HAS DONE ALL REPAIRS ON VEHICLE, EXCEPT ONE TRANSMISSION BECAUSE VEHICLE BROKE DOWN IN LIMA, OHIO. THIS WAS DONE BY FORD DEALERSHIP.*AK
RIGHT FRONT COIL SPRING BROKE AND PUNCTURED TIRE. FORD HAS A RECALL FOR TAURUS MODEL YEARS 1999 - 2001 FOR THIS EXACT FAILURE. AS THIS IS A CRITICAL FAILURE MODE, I BELIEVE FORD SHOULD EXPAND THE RECALL TO INCLUDE EARLIER MODEL YEARS.
1997 FORD TAURUS EXPERIENCING PROBLEMS WITH THE POWER STEERING. *MR THE POWER STEERING HAD GONE OUT DUE TO THE WRONG AUTOMATIC TRANSMISSION FLUID BEING PLACED IN THE VEHICLE. *SC *JB
I AM THE OWNER OF A 1997 TAURUS. APPROXIMATELY ONE WEEK AGO, THE BRAKES FAILED COMPLETELY WHILE I WAS EXITING OFF A HIGHWAY; THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. SINCE I WAS RELATIVELY CLOSE TO HOME, I DROVE CAUTIOUSLY BACK TO MY HOUSE, AFTER WHICH I CALLED A TOW TRUCK THE TAKE THE CAR TO MY MECHANIC. A COUPLE OF HOURS LATER I RECEIVED A CALL FROM THE SHOP INFORMING ME THAT THE ENTIRE BRAKE LINE SYSTEM WAS RUSTED & ROTTED AWAY AND THAT THE FLUID HAD COMPLETELY LEAKED OUT. THE MECHANIC SAID IN HIS 20 YEARS HE HAD NEVER SEEN A BRAKE LINE SYSTEM RUST SO COMPLETELY IN SUCH A YOUNG CAR. IN FACT, HE SAID, IT SHOULD BASICALLY LAST THE LIFE OF THE CAR, NEVER NEEDING TO BE REPLACED. AFTER ALL WAS SAID AND DONE, THE JOB COST ALMOST $800. I ASKED TO SEE THE OLD LINES AND COULDN?T BELIEVE HOW RUSTED AND ROTTED THEY HAD BECOME. THERE WAS NO PROTECTIVE SHEATHING ON THE LINES. I FEEL THAT I SHOULD BE REIMBURSED FOR THESE REPAIRS SINCE IT SHOULD HAVE NEVER HAVE HAPPENED IN THE FIRST PLACE. THE MECHANIC DID MENTION THAT HE HAD RECENTLY BEEN SEEING A LOT OF YOUNG FORD MODELS COMING IN WITH THE SAME PROBLEM OR RUSTING AND FAILING BRAKE LINE SYSTEMS. ALSO, WHILE SEARCHING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION WEBSITE FOR SIMILAR DEFECTS, I FOUND COMPLAINTS LODGED ABOUT THE ROTTING OF THE HARD TUBING, CAUSING THE BRAKE LINES TO BURST. IN THESE CASES, THE CARS WERE 1997 TAURUS?. MY MECHANIC FIXED THE ENTIRE LINE SYSTEM, COMPLETELY REPLACING ANY OLD PARTS WITH NEW, CUSTOM MADE
AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON WHILE DRIVING. DRIVER TOOK VEHICLE TO THE DEALER, AND MECHANIC STATED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
MY FIANCEE'S HEAD GASKET IS BLOWN ON HER 1997 FORD TAURUS (SPELLING). IS THIS NORMAL BECAUSE THE MECHANIC THAT WE WENT TO SAID "OH I BET I KNOW WHAT IS WRONG WITH THIS CAR. I BET THE HEADGASKET IS BLOWN." HOW LONG IS THIS HEAD GASKET SUPPOSED TO LAST. SHE ONLY HAS 140,000 MILES ON HER CAR AND DOES REGULAR MAINTANENCE ON IT.*AK
THE TRANSMISSION IN THE CONSUMER'S 1997 FORD TAURUS FAILED. *BF THE GEARS AND BEARINGS WERE EATEN UP AND THE VEHICLE WOULD NOT GO FROM FIRST TO SECOND GEAR. *NM
WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY IT COMMENCED TO ROLL FORWARD AND HIT THE GARAGE DOOR. DEALER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER A RECALL.*AK
ON MY 1997 FORD TAURUS THE DRIVER SIDE DOOR WILL SOMETIMES FAIL TO LATCH. ESPECIALLY DURING THE WINTER MONTHS. *JB
WHEN DRIVING THE TRANSMISSION FAILED AND THE CONSUMER LOST POWER. THE CONSUMER PULLED OVER AND HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB *ER *JB
I HAVE EXPERIENCE THE SAME LOST OF POWER STEERING AND BRAKES,I HAVE ALSO NOTICE THAT WHEN I TURN MY WHEEL IT MAKES A SQUEAKING SOUND.HAD THE CAR CHECKED WAS TOLD IT NEEDED TO BE LUBED.HAD IT LUBED CAR IS STILL DOING THE SAME THING.A COWORKER HAS A 1997 FORD TAURUS LIKE MY CAR AND THEY ARE EXPERENCING THE SAME NOISES. PLEASE ADVISE IF THIS PROBLEM IS COMMON. *AK
1. STEERING AND POWER COMPLETELY FAILED SUDDENLY WHILE DRIVING AFTER ONLY TWO WEEKS AFTER BUYING CAR 2. HAD REPAIRED AT DEALERSHIP WHERE WE BOUGHT IT,SOMETHING ABOUT MODULE, 3. AFTER ABOUT 4 MO. STARTED SAME PROBLEM AGAIN, NO RESPONSE FROM DEALER OR FORD ABOUT MY CONCERNS,CAUSED MY DAUGHTER TO HIT A TREE DAMAGING CAR HEAVILY AND CAUSING MY DAUGHTER TO HIT HER HEAD RESULTING IN HEADACHES 4. HAD CAR REPAIRED FROM ACCIDENT AND LET IT GO BACK BECAUSE I WAS AFRAID TO DRIVE IT 5. NOW WE'RE BEING CONSTANTLY HARASSED BY FORD MOTORS LAWERS WELTMAN,WEINBERG & REIS 323 LAKESIDE AVE. CLEVELAND 44113-1099, PHONE216.739.5081 WITH GARNESHMENTS NOW THEY TRYING TO GET OUR SOCIAL SECURITY. *NM
WHILE THE CONSUMER WAS INSPECTING HIS VEHICLE, HE FOUND THE SUBFRAME HAS RUSTED OUT. THE CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. BOTH CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. *NM
THE SEAT BELT IN MY VEHICLE RANDOMLY COMES UNFASTENED WHEN I AM DRIVING. EVEN WHEN I PULL ON THE BELT AFTER FASTENING THE BUCKLE AND IT SEEMS SECURE, IT SOMETIMES STILL POPS OUT. *AK
I WAS INVOLVED IN A ONE CAR ACCIDENT WITH SOME STONE GUARD RAILS ON ROUTE 18 NORTH IN EATONTOWN, NEW JERSEY. MY SEAT BELT RELEASE ON IMPACT AND SENT ME FLYING TO THE PASSENGER SIDE OF THE CAR ON TOP OF MY BOYFRIEND. ALSO THE AIR BAGS NEVER DEPLOYED. AND WE HIT THE GURAD RAILS AT 65 MPH. I WOULD LIKE TO HEAR SOMETHING BACK FROM SOMEONE AT THE FORD HEADQUARTERS. BECAUSE MY BOYFRIEND AND I COULD HAV LOST OURS LIVES DUE TO THE DEFECTS OF THIS CAR. THE CAR IS TOTALED OUT. ANDMY BOYFRIEND ONLY WALKED AWAY WITH A BRUISED SHOULDER AND WHIPLASH, WHILE I ON THE OTHER HAND HAD A CONCUSSION, WHIPLASH AND VARIOUS MUSCLE STRAINS. I THANK MY GOD . *AK
VEHICLE MOVING DOWN A HILL. POWER BRAKES AND STEERING LOST POWER,ENGINE STILL RUNNING, BUT NO POWER TO BRAKES OR STEERING. FINALLY STOPPED VEHICLE WITH NO INCIDENT. TURNED OFF VEHICLE AND RESTARTED, POWER TO BRAKES AND STEERING RESTORED.*AK TOOK TO SERVICE.REPLACEMENT WAS MADE TO CAMSHAFT SENSOR. PROBLEM SEEMED TO HAVE BEEN CORRECTED, BUT RETURNED ABOUT 6 MOS. LATER...SAME CIRCUMSTANCES,ONLY IN FIRST INCIDENT, CHECK ENGINE LIGHT HAD BEEN APPEARING INTERMITTENTLY.
THE CONSUMER WAS UNABLE TO CHANGE GEARS. IT WAS DETERMINED THE TRANSMISSION WAS NO LONGER OPERABLE. *JB
THIS COMPLAINT WAS FILED VIA E-MAIL. THREE DAYS AFTER PURCHASING AND INSTALLING FOUR NEW TIRES, ONE OF THE TIRES WENT FLAT, AND A PIN HOLE LEAK WAS FOUND IN THE SIDEWALL, NEAR THE BEAD. TWO MONTHS LATER, MADE A LEFT TURN TOO WIDE AND CLIPPED A CURB. THIS RESULTED IN FRONT RIGHT TIRE LOOKING LIKE IT WAS CUT IN MULTIPLE PLACES THROUGH THE PLYS IN THE SIDEWALL. AT THE SAME TIME, THE RIGHT REAR TIRE SHOWED A BUBBLE IN THE SIDEWALL. PEP BOYS IMPLIED THERE WAS NO DEFECT ON THESE TIRES, AND OFFERED NO WARRANTY COVERAGE. COOPER, FUTURA PLUS TOURING SE. *AK THE CONSUMER HAS THE DEFECTIVE TIRES IN HIS POSSESSION. *NM
THE CONSUMER RECEIVED A RECALL REGARDING FRONT COILS SPRINGS WHICH COULD POTENTIALLY FRACTURE WHEN OPERATED IN HIGH CORROSION AREAS. *NM *SC THE CONSUMER HAD TO WAIT 5 MONTHS BEFORE GETTING THE VEHICLE REPAIRED. THE DEALER WOULD ONLY REPLACED THE COIL SPRING IF THEY CRACKED. *JB
WHEN CONSUMER WAS EXITING THE FREEWAY ENGINE CHECK LIGHT CAME ON AND VEHICLE STOPPED. THEN, SMOKE STARTED TO COME FROM UNDER THE HOOD, AND VEHICLE STARTED TO MAKE A NOISE. FROM THAT POINT ON EACH TIME VEHICLE CUT OFF, RESTARTED, AND MOVED A BIT. AFTERWARDS, VEHICLE CUT OFF AND CONSUMER RESTARTED IT UNTIL HE GOT HOME. THEN, HAD IT TOWED TO A PRIVATE MECHANIC, WHO TOLD HIM THAT THE SPROCKET CAME LOOSE. MECHANIC ATTEMPTED TO REPAIR THE VEHICLE, BUT COULD NOT BECAUSE THE LABOR AND PARTS WOULD COST ABOUT $6000.00 - $8000.00. CONSUMER TOLD MECHANIC NOT TO BOTHER BECAUSE HE COULD NOT AFFORD IT. HE HAD THE VEHICLE TOWED BACK TO HIS HOME. *AK THE CAM SHAFT WAS BROKEN, 2 CYLINDERS WENT BAD, THE TRANSMISSION WAS AFFECTED, THE VEHICLE WOULD STALL POSSIBLY DUE TO THE COIL PACKS AND THE STRUTS WENT BAD. *SC
WHILE BRAKING AT A STOP SIGN, THE VEHICLE ACCELERATED AND LURCHED FORWARD INTO THE REAR BUMPER OF ANOTHER VEHICLE. *JB
WHILE DRIVING AND UPON PRESSING THE BRAKES VEHICLE ACCELERATED. THE ONLY WAY CONSUMER COULD STOP THE VEHICLE WAS TO PUT THE VEHICLE IN NEUTRAL. HOWEVER, THE LAST TIME SHE DID THAT THE VEHICLE ACCELERATED AT FULL SPEED. THERE WERE NO ACCIDENTS OR INJURIES. TOOK VEHICLE TO THE MECHANIC. HOWEVER, THE PROBLEM RECURRED. *AK
WHILE DRIVING TRAFFIC LIGHT WAS CHANGING, WENT TO PUMP THE BRAKES, THE BRAKES FAILED. THE ONLY WAY TO STOP THE VEHICLE WAS TO PULL THE EMERGENCY BRAKE LEVER. BRAKE LINE COMPLETELY RUSTED FROM THE FRONT TO THE BACK. *AK
BRAKE LINE BURST ON 2 DIFFERENT FORD CARS IN SAME WEEK! AND IN BOTH CASES IT WAS ROT, AND IN BOTH CASES IT WAS THE HARD TUBING, NOT THE HOSES. ONE A 1997, SO IT WAS ONLY 7 YEARS OLD. BRAKE LINE ROTTED ENOUGH TO BURST DURING FIRM STOP. THE NEW ABS STYLE BRAKE LINES ARE DANGEROUSLY THINNER THAN THE OLDER STYLE BRAKE LINES. THEY ALSO SEEM TO HAVE ELECTROSTATIC PROPERTIES THAT CAUSE PREMATURE ROTTING IN SOME CASES. THE PIECE THAT BROKE WAS MUCH MORE ROTTED THAN THE OTHER PIECES ATTACHED THE HOLDING CLIPS ACTUALLY CAUSES MORE ROTTING BECAUSE WATER COLLECTS IN THE OPEN SPACE WHERE IT HOLD THE THINNER BRAKE LINE. IT IS EXTREMELY DANGEROUS THAT THESE BRAKE LINES ARE BEING MADE MUCH THINNER. ALSO ON THE 1997 FORD TAURUS THE BRAKE LINES HANG DOWN LOWER THAN OTHER SUSPENSION IN THE MIDDLE AND PRESENT A HAZARD DURING WINTER WHEN CARS MAY BE DRIVEN ACROSS FROZEN SNOW. FORD ENGINEERS NEED TO GO BACK TO SCHOOL. BRAKE LINE TUBING WALLS MUST BE MADE THICKER. I HAVE HAD MANY CARS AND DRIVEN THEM OVER 100K MILES EACH AND NEVER HAD A BRAKE LINE BURST FOR ROT BEFORE. THIS CAR BROKE AT AROUND 80K I THINK. DATE IS APPROXIMATE...I'M NOT GOING TO LOOK UP THE REPAIR BILL RIGHT NOW. FORD COULD EASILY BE NUMBER ONE IF THEY STOP DOING STUPID THINGS LIKE THIS.*AK
VEHICLE STALLS MOMENTARILY AND THEN SUDDENLY JUMPS INTO GEAR WHILE DRIVING. THE TRANSMISSION WAS REPLACED 14 MONTHS AGO AT A COST TO ME OF $2684 AND NOW I'M TOLD IT NEEDS TO BE REPLACED. *AK
CONSUMER STATED THAT WHILE DRIVING VEHICLE STOPPED. FIRST, HAD IT TOWED TO HIS HOME. CONSUMER WILL HAVE VEHICLE TOWED TO A DEALER LATER. TRANSMISSION FAILED. AFTER VEHICLE STOPPED CONSUMER TURNED IT OFF AND TURNED IT BACK ON. WHEN HE TURNED IT BACK ON AND TRIED TO PUT THE VEHICLE IN GEAR, IT WOULD NOT GO INTO GEAR. *AK
AIR BAGS DID NOT DEPLOY WHEN CONSUMER'S VEHICLE HIT A TELEPHONE POLE. *MR *SC *JB
SPEEDOMETER WOULD STOP OPERATING AND VEHICLE WOULD STALL AFTER DRIVING TWO MILES. VEHICLE HAD BEEN TO SEVERAL REPAIR SHOPS. EACH MECHANIC COULD NOT DETERMINE THE PROBLEM. THEY INFORMED CONSUMER THAT IT MIGHT BE THE CATALYTIC CONVERTER OR THE OXYGEN SENSOR . *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Ford Taurus → · Every Taurus year → · How the figures are calculated →