Page 2 of 5 · complaints 51–100 of 235

2011 Ford Ranger complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Dec 11, 2018GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ATHENS FORD, 4260 ATLANTA HWY, ATHENS, GA 30606, (706)-521-0778) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 6, 2018AL

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, ALABAMA 36608, (888) 241-4640) WAS MADE AWARE OF THE RECALL IN APRIL OF 2018. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

Exterior Lighting
Filed Oct 30, 2018105,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED THAT THE HIGH BEAM HEAD LIGHTS FAILED TO ILLUMINATE. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

Structure › Body
Filed Oct 27, 2018DE

THIS 2011 FORD RANGER XLT 4 X4 IS ONLY 7 YEARS OLD & THE AMOUNT OF CORRISION UNDERNEATH THE TRUCK-BED IS RIDICULOUS, I FEEL LIKE THE PREVIOUS OWNER HAD IT PARKED IN A 'LAKE', THIS CANNOT BE NORMAL FOR AN U.S. MANUFACTURER TO HAVE A TRUCK TO 'ROT' THIS QUICKLY!! I PUT A COMPLAINT WITH B.B.B. AND THEIR RESPONSE WAS NOT WHAT I WANTED TO HEAR. I HOPE SOMEONE CAN GUIDE ME WITH THIS ISSUE, THANK YOU

Air Bags
Filed Oct 26, 2018SC

WE RECEIVED A SECOND LETTER STATING THE PART WAS READY AND TO CALL THE DEALERSHIP. WE DID SO, AND EVIDENTLY WE ARE NOW ON A LIST THERE! THIS IS REDICULOUS. I CAN'T RIDE IN HIS VEHICLE. HOW MUCH LONGER DO WE HAVE TO WAIT??????

Air Bags
Filed Oct 1, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED FAIRVIEW FORD AT 888-720-3274 (LOCATED AT 292 N G ST, SAN BERNARDINO, CA 92410) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 30, 2018CA

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN WEST FORD AT (888) 356-7952 AND CAPITAL FORD AT (775) 882-5353 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. AK

Air Bags
Filed Aug 15, 2018TX

TAKATA RECALL PASSENGER SIDE AIR BAG DEFLECTOR FORD DEALER HAS NOT REPAIRED MY TRUCK YET,VERY DANGEROUS TO PASSENGERS

Unknown or Other
Filed Jul 20, 201852,000 milesOH

THE TRUCK HAS LESS THAN 52,000 MILES AND THE A/C HAS QUIT ' THIS IS THE THIRD RANGER SINCE 1990 THE AC QUITS WORKING...BLOWS HOT AIR OUT ' IS THIS A DESIGN FLAW? SEEMS STRANGE THAT AS SOON AS THE WARRANTY TIME EXPIRES, THE A/C STOPS WORKING ' IT WAS USED MINIMALLY , AS I AM NEVER HARD ON A VEHICLE, AND WHEN YOU BUY BRAND NEW YOU EXPECT TO GET A VEHICLE THAT WHEN YOU NEED THE AC BY CHANCE IT WORKS... GOT NOWHERE WHEN CHECKING WITH LOCAL DEALER, ONLY SUGGESTION WAS TO PAY TO HAVE A LOOK AT IT IN SERVICE... WHY SHOULD I PAY FOR A SERVICE CALL FOR SOMETHING THAT SHOULD STILL BE WORKING...ARE THE O RINGS IN THE COMPRESSOR THAT CHEAPLY MADE THAT THEY ONLY HOLD UP A FEW YEARS? CAN'T SAY WHEN IT QUIT, SINCE I DON'T USE IT OFTEN

Air Bags › Frontal
Filed Jun 25, 2018TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LONG-LEWIS FORD LINCOLN VOLKSWAGEN MITSUBISHI (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Air Bags
Filed Jun 12, 201852,000 milesFL

I WAS FIRST NOTIFIED IN JANUARY. HAVE RECEIVED 2 LETTERS FROM FORD, STATING PARTS WERE AVAILABLE. IT IS NOW JUNE AND STILL NP PARTS. I AM NUMBER 13 ON LIST AT GARBER FORD, GCS FOR REPAIR. I CANNOT DRIVE VEHICLE OR IF I DO, I AM AT RISK. WHAT IS PROBLEM WITH FORD OR SUPPLIER? TRUCK IS NOW USELESS TO ME.

Air Bags
Filed Jun 12, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SUNRISE FORD OF FONTANA, 16005 VALLEY BLVD, FONTANA, CA 92335, (833) 660-7724) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 11, 2018TX

TAKATA RECALL I HAVE RECEIVED A LETTER FOR REPAIR FROM FORD. THE LETTER SPECIFIES TO CALL FORD MOTOR COMPANY TO SET AN APPOINTMENT TO REPLACE THE PASSENGER SIDE AIR BAG, BUT WHEN I CALLED THEM THEY TOLD ME TO CALL DON DAVIS FORD IN ARLINGTON TX TO OBTAIN AN APPOINTMENT FOR THE REPLACING OF THE PASSENGER AIR BAG, SO I CALL THEM AND THEY SAID THEY DID NOT HAVE PARTS YET FOR THE REPAIR, SO I CALLED FORD MOTOR COMPANY AND THEY SAID THEY WILL SET AN APPOINTMENT AS SOON AS THEY GET THE PARTS AVAILABLE AND UNTIL THIS DAY I HAVEN'T RECEIVED A CALL FROM THEM AGAIN. RIGHT NOW THE HEAT IN THE AREA WHERE I LIVE IS BAD AND I AM SCARE THAT THE PASSENGER AIR BAG MIGHT EXPLODE. FOR YOUR INFORMATION THE LETTER I HAVE RECEIVED HAS A POSTED DATE OF APRIL 2018. THANKS AND PLEASE LET ME KNOW.

Air Bags
Filed Jun 6, 2018TX

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (TYLER FORD, 2626 S. SW LOOP, TYLER, TEXAS 75701) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 30, 2018GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RIVERSIDE FORD LINCOLN, 2089 RIVERSIDE DR., MACON, GA 31204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 17, 2018FL

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AN UNKNOWN DEALER WAS CALLED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed May 16, 2018111,000 milesNC

AIRBAG RECALL - NOTICE 16S26 RECALL 16V-384 RECEIVED NOTICE ABOUT RECALL DATED APRIL 2018. CALLED LOCAL FORD COMPANY - CROSSROADS IN KERNERSVILLE, NC AND WAS TOLD THEY DID NOT HAVE THE PART...THEY SUGGESTED THAT I GO TO ANOTHER DEALERSHIP. I THEN CALLED FORD COMPANY WHO CONTACTED THIS DEALERSHIP AND WAS CONNECTED BACK TO THE MANAGER (BILL) WHO TOLD ME THAT THE PART WOULD BE ORDERED AND HE WOULD CONTACT ME ONCE IT WAS IN. THIS WAS ON 4/16/2018....TODAY IT HAS BEEN A MONTH AND I HAVE NOT HEARD ANYTHING FROM ANYONE ABOUT THIS. THE LETTER INDICATED THAT THE PARTS WERE AVAILABLE AND THIS RECALL WOULD BE REPLACED FREE OF CHARGE (PARTS AND LABOR).... THERE SEEMS TO BE SOME SORT OF DELAY. SO I AM NOW REPORTING THIS *ISSUE* TO YOU....I WOULD INDEED APPRECIATE A PROMPT RESPONSE AND WOULD LIKE THIS DONE BEFORE SOMETHING HAPPENS.

Air Bags
Filed May 3, 2018CA

TAKATA RECALL - IT HAS BEEN NEARLY TWO YEARS THAT WE HAVE BEEN TRYING TO GET THE AIRBAG TAKEN CARE OF. THE FORD DEALER SAYS THAT IT HAS NOT BEEN ABLE TO GET THE PARTS NEEDED TO FIX AND FORD'S CUSTOMER SERVICE RECALL LINE SAYS THAT THERE IS NO ANTICIPATED DATE FOR THE PARTS TO BE AVAILABLE. THIS IS RIDICULOUS - FORD IS NOT PUTTING ENOUGH RESOURCES INTO THIS TO HAVE IT TAKEN CARE OF AND THEREBY LEAVES MY FAMILY WITH A CHOICE OF HAVING A VEHICLE THAT IS NOT USABLE OR IN THE ALTERNATIVE PUT OURSELVES IN SERIOUS DANGER. THE NHTSA SHOULD DO SOMETHING ABOUT THIS,

Air Bags
Filed Apr 26, 2018TX

"TAKATA RECALL" 04-26-2018 SECOND COMPLAINT SAME VEHICLE. SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 FORD HAS STILL YET TO RECTIFY THE PASSENGER AIRBAG INFLATOR IN MY TRUCK AND ITS BEEN ON RECALL SINCE JUNE 2016. THIS IS VERY UNACCEPTABLE..

Air Bags
Filed Apr 26, 2018GA

FORD SENT A LETTER (APRIL 2018 - JUST OVER A WEEK AGO) INDICATING THE AIRBAG ISSUE: NHTSA 16V-384 COULD NOW BE REPAIRED BY THEIR DEALERSHIP (KINGS COLONIAL FORD - BRUNSWICK, GA). WHEN I CALLED TO MAKE AN APPOINTMENT, THE SERVICE DEPARTMENT INDICATED THAT THEY DO NOT HAVE THE PARTS TO DO THE REPAIRS AND THEY HAVE NO IDEA WHEN THEY WILL HAVE THE PARTS. IT IS NOW 2 YEARS DOWN THE ROAD SINCE THE AIR BAG ISSUE SURFACED AND THERE IS STILL NO HOPE OF REPAIR. FOLKS: THIS IS BORDERING ON ABSURDITY !!!!!!!!!!!!!!!

Air Bags
Filed Apr 25, 2018CA

TAKA RECALL EARLY THIS MONTH (APRIL) I RECEIVED A LETTER FROM FORD TELLING ME PARTS WERE NOW AVAILABLE TO REPLACE THE PASSENGER SIDE AIRBAG IN MY 2011 FORD RANGER UNDER NHTSA RECALL 16V-384, SAFETY RECALL NOTICE 16S26. TODAY I CALLED THE SERVICE DEPARTMENTS OF FOUR DEALERS IN MY AREA--TWO ANSWERED THE PHONE AND EACH SAID THEY HAVE NOT YET RECEIVED THE PARTS.

Air Bags
Filed Apr 20, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DESOTO FORD, 3039 SE HWY 70, ARCADIA, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 18, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JARRETT FORD, 38300 DICK JARRETT WAY, DADE CITY, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONTACT RECEIVED A LETTER FROM FORD STATION PARTS ARE AVAILABLE HOWEVER PARTS ARE STILL UNAVAILABLE. *TT

Air Bags
Filed Apr 18, 2018FL

"TAKATA RECALL" I RECEIVED A LETTER FROM FORD DATED APRIL 2018 STATING THAT THE PASSENGER AIRBAG INFLATOR WAS NOW AVAILABLE. I CALLED MULLINAX FORD IN KISSIMMEE, FLORIDA AND WAS TOLD THAT FORD HAS NOT SENT THE INFLATORS TO THEM YET. I HAVE BEEN WAITING FOR OVER A YEAR TO HAVE THIS FIXED.

Air Bags
Filed Apr 18, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MCCOMBS FORD, 7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, 210-481-9046, (877) 272-2124) CONFIRMED THAT PARTS WERE UNAVAILABLE AND WAS UNABLE TO VERIFY WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 17, 2018TX

TL* THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MAXWELL FORD, 5000 SOUTH INTERSTATE 35 FRONTAGE ROAD, AUSTIN, TX 78745, (512) 443-5000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT VISITED THE FORD WEBSITE, BUT WAS UNABLE TO MAKE CONTACT WITH FORD. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT

Air Bags
Filed Apr 16, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS: ADVANTAGE FORD OF STUART (4000 SE FEDERAL HWY, STUART, FL 34997 34997, (772) 287-0955) AND GRIECO FORD DELRAY BEACH (3000 S FEDERAL HIGHWAY, DELRAY BEACH, FL 33483 (877) 874-6136). THE CONTACT WAS INFORMED BY THE DEALERS THAT THE PARTS WERE NOT AVAILABLE AND TO TRY BACK LATER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 2, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), WHICH INDICATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS CONCERNED FOR HER SAFETY, BUT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 26, 2018CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION AUGUST OF 2017. THE DEALER AUTO NATION FORD LITTLETON (8252 S BROADWAY, LITTLETON, CO 80122) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR AND UNABLE TO CONFIRM A DATE OF WHEN THE REMEDY PARTS WOULD BECOME AVAILABLE. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Mar 21, 2018GA

TAKATA RECALL. I RECEIVED NOTICE OF AIRBAG DEFECT DATED JUNE 1, 2016. I CONSISTENTLY CHECK HE FORD DEALERSHIP BUT I'M TOLD THEY HAVE RECEIVED NO REPLACEMENT PARTS.

Air Bags
Filed Mar 14, 201849,500 milesLA

TAKATA RECALL AIR BAG INDICATOR LIGHT IS ILLUMINATED RECALL INCOMPLETE OR NO REMEDY HAD BEEN FOUND

Air Bags
Filed Mar 10, 2018CA

TAKATA RECALL: WE RECEIVED THE NOTICE IN JULY 2016 AND CALLED DEALER MULTIPLE TIMES / WENT DOWN TO THE DEALER THAT WE PURCHASED THE VEHICLE FROM AND THERE WAS NO RESPONSE OTHER THAN THEY DON'T HAVE THE PARTS. WE CALLED 8/22/16, 1/31/17 AND 11/8/17. TO DATE WE HAVE NOT RECEIVED ANY REPLY TO OUR MESSAGES OR FOLLOW-UP.

Air BagsCrash
Filed Mar 5, 2018100,606 milesTX

TL* THE CONTACT OWNED A 2011 FORD RANGER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DEEMED TOTALED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT AWARE OF ANY RECALLS ON THE VEHICLE AT THE TIME OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,606. THE VIN WAS NOT PROVIDED.

Air Bags
Filed Feb 26, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISTA FORD LINCOLN WOODLAND HILLS (21501 VENTURA BLVD, WOODLAND HILLS, CA 91364) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 19, 2018TX

TAKATA RECALL I HAVE A FORD RANGER 2 SEATER, THE PASSENGER AIRBAG IS DEFECTIVE. I WAS NOTIFIED IN DECEMBER 2017 IN A LETTER FROM FORD MOTOR COMPANY THAT IN PART STATED DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT.I HAVE NOT ALLOWED ANYONE TO SIT IN PASSENGER SEAT SINCE I RECEIVED THIS LETTER THOUGH I HAVE BEEN ASKED TO GIVE RIDE. I HAVE FAMILY MEMBERS HAVING HEALTH AND PERSONAL ISSUES WHO COULD CALL ME AT ANYTIME NEEDING TRANSPORTATION TO A HEALTH FACILITY. IS THERE ANYTHING YOU ARE ABLE TO HELP ME RESOLVE THIS ISSUE? I LOOK FORWARD TO HEARING FROM YOU.

Air Bags
Filed Feb 13, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL UNKNOWN DEALER AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Feb 2, 2018CA

2011 FORD RANGER. CONSUMER WRITES REGARDING ISSUES WITH CATALYTIC CONVERTERS. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL. *JS

Air Bags
Filed Jan 19, 2018WA

TAKATA RECALL: I RECEIVED NOTICE OF THE RECALL AND TOOK ACTION. HOWEVER, THE SERVICE DEPARTMENT AT BILL PIERRE'S FORD STATED THAT REPLACEMENT PARTS HAVE NOT BEEN MADE AVAILABLE BY THE MANUFACTURER. THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. I AM SUBMITTING THIS COMPLAINT AS PROOF THAT I'VE FOLLOWED UP AND TAKEN REASONABLE ACTION TO FIX THE FAULTY AND DANGEROUS AIRBAGS IN MY 2011 FORD RANGER. I'M ATTACHING A PICTURE OF THE TITLE TO SHOW THE SPECIFIC VEHICLE.

Air Bags
Filed Jan 18, 2018TX

TAKATA INFLATORS - PARTS HAVE NOT BEEN AVAILABLE SINCE 2016. FORD DEALER SAYS YOU NEED TO TRADE IT IN.

Air Bags
Filed Jan 12, 2018CA

TL-CONTACT OWNS A 2011 FORD RANGER --- RECEIVED RECALL LETTER FROM FORD IN JULY OF 2016 AND RECEIVED SDECOND RECALL LETTER IN DECEMBER OF 2017 ---- CONTACT HAD CALLED FORD AND FORD STATED PARTS ARE NOT AVAILABLE TO REPLACE AIRBAGS---- PARTS AVAILABLE SPRING OF 2020 . CONTACT HAS BEEN WAITING FOR A YEAR ALREADY.

Air Bags
Filed Jan 10, 2018OH

I WAS TOLD OVER 2 YEARS AGO THAT MY TAKATA AIR BAG (PASSENGER SIDE) WOULD BE REPLACED BY MY NEAREST FORD DEALER AT NO CHARGE TO ME. TO THIS DATE THEY CLAIM THAT THEY ARE UNABLE TO GET THE REPLACEMENT PARTS AFTER SEVERAL ATTEMPTS TO CONTACT THEM. I HAVE A DISABLED HUSBAND THAT NEEDS TO RIDE IN THE PASSENGER SIDE OF MY 2011 FORD RANGER DUE TO THAT IS THE ONLY VEHICLE WE OWN. HE NEEDS TO ATTEND DOCTORS APPOINTMENTS AND I AM HIS ONLY FORM OF TRANSPORTATION TO GET TO THEM.

Air Bags
Filed Jan 3, 201830,000 milesCA

TAKATA RECALL: FORD SENT MY 1ST LETTER IN JULY 2016. IN DEC 2017 I RECEIVED A LETTER TELLING ME TO NOT LET ANYONE RIDE IN MY PASSENGER SEAT UNTIL THEY RESOLVE THE ISSUE. THIS IS NOT POSSIBLE SINCE MY VEHICLE IS A 2 SEAT VEHICLE AND OFTEN REQUIRES MORE THAN 1 PASSENGER. I TRIED TO CONTACT FORD FOR A SOLUTION SUCH AS DISENGAGING THE AIRBAG OR PROVIDING ME A RENTAL CAR. THEY WOULD VOID THE WARRANTY AND RECALL IF I HAD THE AIRBAG DISABLED AND REFUSED A RENTAL CAR. SINCE THIS IS MY ONLY VEHICLE THAT OFTEN REQUIRES MORE THAN ONE PASSENGER I AM NOT ABLE TO RESOLVE THE YEAR AND HALF ONLY DELAYED RECALL? THE COMPANIES SOLUTION DOES NOT ALLOW FOR ME TO USE MY VEHICLE WITH DANGER OF INJURY (PASSENGER IN THE PASSENGER SEAT) OR FINANCIAL BURDEN (RENTAL CAR).

Air Bags
Filed Dec 23, 2017FL

TAKATA AIRBAGS I RECEIVED A LETTER TODAY (12/22/2017) FROM FORD INFORMING ME TO NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT. THIS IS A 2 SEAT PICKUP TRUCK WHICH MEANS I CAN NOT USE THIS VEHICLE WITH ANYONE BUT MYSELF. HOW AM I SUPPOSED TO USE THIS TO TRANSPORT FAMILY MEMBERS ? THIS RECALL WAS ISSUED ON JUNE OF 2016 WHICH IS 18 MONTHS AGO. WHY IS FORD BEING ALLOWED TO PUT OFF FIXING A SAFETY DEFECT FOR 18 MONTHS AND IS NOW TELLING OWNERS THEY CAN'T HAVE ANYONE ELSE IN THE VEHICLE BUT THE DRIVER. THIS IS MY SECOND EMAIL REGARDING THIS RECALL THE FIRST WAS SUBMITTED IN MAY OF 2017, I HEARD NOTHING BACK FROM THE NTSB REGARDING MY FIRST COMPLAINT. THIS LATEST UPDATE FROM FORD IS AN OUTRAGE WHICH BASICALLY LEAVES ME WITH A VEHICLE THAT I CANNOT USE TO TRANSPORT FAMILY MEMBERS. WITH NO REMEDY FROM FORD SEE THE 'WARNING' SECTION FROM THE LETTER IN THE IMAGE ATTACHED

Air Bags
Filed Dec 22, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (PIONEER FORD, 150 US-27, BREMEN, GA 30110, (770) 537-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 21, 2017TX

TAKATA RECALL HAVE HEARD NOTHING FROM FORD IN ALMOST A YEAR AND A HALF AND DEALER WHERE I BOUGHT THE TRUCK HAS BEEN NO HELP

Air Bags
Filed Dec 21, 2017TX

MANUFACTURER HAS EXCEEDED ALLOTTED TIME TO REMEDY DEFECT ON MY TRUCK.

Air Bags
Filed Dec 12, 2017TX

TAKATA RECALL. FORD TOLD ME THEY HAD REPLACED THE DRIVER SIDE AIRBAGS AND WOULD START REPLACING PASSENGER SIDE AIRBAGS. THAT WAS 8 MONTHS AGO. MY PASSENGER SIDE AIRBAGS HAVE NOT BEEN REPLACED, SO NO ONE CAN TRAVEL IN MY CAR WITH ME.

Air Bags
Filed Dec 6, 2017CA

TAKATA RECALL NEVER GOT THE PASSENGER AIRBAG REPLACED! FORD SAID THEY CAN'T DO IT !!!!!!!!!!!

Air Bags
Filed Dec 5, 2017CA

TANAKA AIRBAG RECALL DID NOT SUPPLY REMEDY

Air Bags
Filed Dec 5, 201736,800 milesCA

TAKATA RECALL = WAS INFORMED TO HAVE PASSENGER AIRBAG REPLACED AT DEALERSHIP FREE OF CHARGE. WHEN CONTACTING DEALERSHIP, THEY CONTINUE TO TELL ME THAT REPLACEMENT PARTS HAVE NOT BEEN MADE AVAILABLE AND TO CALL TK HOLDINGS. TK HOLDINGS TOLL FREE NUMBER ONLY GIVES INSTRUCTIONS ON HOW TO FILE AN ELECTRONIC CLAIM AS A RESULT OF DEATH OR INJURY. ALSO CONTACTED NHTSA TOLL FREE LINE AND THEY TOO ONLY PROVIDE INFO ON FILING A CLAIM BEFORE DEADLINE DATE OF DEC 27. NO IS ABLE TO REPAIR MY VEHICLE, NOR TELL ANY KIND OF TIMEFRAME AS TO WHEN PARTS WILL BE AVAILABLE FOR REPAIR. THIS IS QUITE STRESSFUL KNOWING ANY PASSENGERS IN MY VEHICLE IS AT RISK, YET NO ONE SEEMS TO BE MAKING ANY KIND OF ATTEMPT TO ASSIST ME!

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Ranger → · Every Ranger year → · How the figures are calculated →