Page 2 of 9 · complaints 51–100 of 405

2004 Ford Ranger complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Air Bags
Filed Nov 17, 2018140,000 milesAR

I AM FORCED TO DRIVE A DANGEROUS RECALL OF MY VEHICLE AIRBAGS

Structure › Body
Filed Nov 17, 2018140,000 milesSC

WHILE DRIVING ALONG A SECONDARY ROAD NEAR MY HOME THE LEFT REAR FRAME RAIL IN FRONT OF THE REAR SPRING BROKE IN HALF CAUSING THE TRUCK TO SWERVE INTO THE OTHER LANE, NO ONE WAS HURT JUST SHAKEN UP, THE FRAME RAIL IS REALLY RUSTED. ALSO THE RIGHT SIDE FRAME RAIL IS CRACKED AND RUSTED..

Electrical System
Filed Oct 5, 2018143,120 milesIL

THE REAR BREAKS LIGHTS DO NOT WORK BOTH MOVING AND PARKED, BUT THE 3RD UPPER LIGHT DOES WORK. ALL THE OTHER FUNCTIONS WORK FOR THE LIGHTS TURN SIGNALS LIGHTS, RUNNING LIGHTS AND HAZZARD LIGHTS. I HAVE REPLACED THE FUSES AND THE BULBS. STILL NO CHANGE I HAVE LOOKED UP THIS ACTION ON LINE FOUND MANY COMPLAINTS REGARDING THE SAME THING LINKING IT TO A FAULTY STEERING COLUMN MULTIFUNCTION SWITCH. NHTSA 11V352000. FORD CLAIMS THAT THIS IS NOT A RECALL ISSUE WITH 2004 FORD RANGERS.

Air Bags
Filed Sep 26, 2018CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED SHE CALLED DEALER 3 TIMES BUT DID NOT RECEIVE A CALL BACK. UPDATED 12/13/18*JB

Air Bags
Filed Sep 18, 2018IA

TAKATA RECALL. I'VE NOT BEEN ABLE TO GET PARTS FOR MONTHS. I AM DRIVING AN UNSAFE VEHICLE AND MY NEXT STEP IS TO CONTACT A CLASS-ACTION ATTORNEY.

Air Bags
Filed Sep 14, 2018GA

I HAVE RECEIVED 2 NOTICES IN AS MANY YEARS AND HAVE CALLED MY LOCAL FORD DEALERSHIP TO SET UP APPOINTMENT TO REPLACE MY AIR BAGS. AFTER MULTIPLE CALLS TO THE SERVICE DEPARTMENT/ MANAGER I HAVEN'T HEARD ANYTHING. I HAVE ALSO NOTIFIED FMC AND THEY GAVE ME A CASE NUMBER AND I HAVE GIVEN THAT CASE NUMBER TO THE FORD DEALERSHIP SERVICE DEPARTMENT MANAGER AND IT'S BEEN OVER A WEEK AND FMC ASSURED ME THAT ALL DEALERSHIPS HAD BEEN SUPPLIED WITH AMPLE PARTS TO REMEDY THESE ISSUES. I AM PAST MAD. I AM INFURIATED. ONCE THIS IS ISSUE IS FIXED I'LL NEVER OWN ANOTHER FORD PRODUCT.

Air Bags
Filed Sep 6, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTIFICATION FROM THE NEW YORK MVA/DMV REGARDING THE TAKATA AIR BAG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUNTINGTON FORD LINCOLN (LOCATED AT 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 271-6800), NEWINS BAY SHORE FORD (LOCATED AT 219 W MAIN ST, BAY SHORE, NY 11706, (631) 665-1300), AND FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY 11787, (631) 265-2340) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Sep 5, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST-HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5640) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Aug 27, 201872,000 milesKY

AS I WAS DRIVING, THE BUMPER AND SPARE TIRE CAME OFF ALMOST CAUSING AN ACCIDENT.

Air Bags
Filed Aug 23, 2018LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 20, 2018LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017. AFTER CONTACTING THE DEALER (BANNER FORD, 1943 NORTH CAUSEWAY BLVD, MANDEVILLE, LA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Aug 13, 201891,500 milesMA

THE REAR BUMPER FRAME HAS RUSTED OUT AND DETACHED FROM VEHICLE. LOADING BRUSH INTO TRUCK BED, STEPPED ON BUMPER, AND IT COLLAPSED. CHECKING THE REAR FRAME, SPRINGS, AND SUSPENSION SHOWS EXTENDED RUST, MAKING THE VEHICLE UNSAFE TO DRIVE.

Air Bags
Filed Jul 30, 2018NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2015. THE DEALER (FOUR SEASONS FORD, 601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 20, 2018WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V778000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWN FORD LINCOLN (700 3RD ST SOUTHEAST, EAST WENATCHEE, WASHINGTON 98802) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Air Bags
Filed Jul 17, 201816,000 milesTX

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V787000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MAC HAIK FORD LINCOLN, 7201 S. INTERSTATE HWY 35, GEORGETOWN, TX 78626) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

Unknown or Other
Filed Jul 1, 201871,000 milesOH

THE FIRST TIME, I MADE A LEFT ,AFTER THE LIGHT CHANGED, AND THE BACK END MADE 180 DEGREE SWING TO MY RIGHT. I WAS ABLE TO PULL THE WHEEL AND PUT THE TRUCK BACK IN THE LANE. TRAFFIC IN THE LANES TO MY RIGHT WHERE HELD BACK BY THE RED LIGHT. THE NEXT TIME I WAS COMING TO THE CORNER TO MAKE A LEFT AT ABOUT 35 MPH AND THE TRUCK MADE TWO 360 DEGREE SPINS AND ONE 180 DEGREE FLIP AND STOPPED JUST BEFORE AN OVERNIGHT PARKED SEMI-TRUCK, ALSO THE THREE CARS COMING TO THE LIGHT ARRIVED JUST AFTER MY TRUCK CAME TO A STOP. BOTH TIMES IT HAPPENED ON A CITY STREET AND NOT ON THE HIGHWAY THANK GOD. !!! THE TRUCK HAS NOT MOVED SINCE.!!!!!

Air Bags
Filed Jun 11, 2018VA

TAKATA RECALL: PROBLEM WITH FORD DEALERSHIP I RECEIVED NOTICE OF THE RECALL IN JANUARY. I CALLED THE LOCAL DEALER (PURVIS FORD) IN FEBRUARY, AGAIN IN MARCH AND AGAIN LAST WEEK (JUNE 4 ). I SPOKE WITH I BELIEVE THE SERVICE MANAGER THE LAST TWO TIMES. BOTH THESE TIMES I RECALL LEAVING ALL PERTINENT INFORMATION. THIS PROCESS IS TAKING TOO LONG. I WAS TOLD FORD HAS NOT SENT THE REPLACEMENT DEVICES. BUT I WAS ALSO ASKED WHERE I BOUGHT THIS VEHICLE. THAT SHOULD NOT MATTER. WHAT RESPONSIBILITY DO FORD AND THE DEALER HAVE TO FIX MY VEHICLE QUICKLY? I AM AFRAID TO DRIVE IT AND WILL NOT HAVE PASSENGERS. I BELIEVE FORD IS BEING NEGLIGENT IN THEIR EFFORTS TO PROTECT ME AND MY FAMILY.

Air Bags
Filed Jun 8, 2018CO

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V788000 (AIR BAGS) AND 15V32200 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (LARRY H. MILLER FORD LAKEWOOD, 11595 W 6TH, LAKEWOOD, CO 80215, 888-927-9286) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Air Bags
Filed Jun 4, 2018200,000 milesCA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAVID WILSON'S VILLA FORD (2550 N TUSTIN ST, ORANGE, CA 92865, (714) 916-5630) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 200,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 1, 2018NC

2004 FORD RANGER. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO REPAIR PASSENGER SIDE AIRBAG SAFETY RECALL. *LD *JS

Structure › Body
Filed May 31, 2018125,000 milesNJ

THE FRAME AND UNDERBODY INCLUDING BED AND BED CROSSMEMBERS ARE RUSTED SO BADLY THAT THE SPARE TIRE FELL OUT! THERE ARE LARGE HOLES IN THE FRAME AND BED. THIS IS A KNOWN ISSUE AND THERE ARE MANY DISCUSSIONS AND PHOTOS ABOUT IT ONLINE. LUCKILY THE VEHICLE WASN'T MOVING QUICKLY WHEN THE TIRE FELL OUT.

Air Bags
Filed May 25, 201886,000 milesCA

TAKATA RECALL LOCAL FORD DEALER (PENSKE FORD, LA MESA, CA) REFUSED TO ORDER NEW AIR BAGS. JUST SAID "CALL BACK IN A FEW WEEKS" CALLED FORD CUSTOMER RELATIONSHIP CENTER AND THEY TRIED TO CALL DEALER BUT JUST GOT SENT TO DEALER'S VOICE MAIL.

Air Bags
Filed May 21, 2018AZ

2004 FORD RANGER. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR AIR BAG SAFETY RECALL. *LD *JS

Air Bags
Filed May 3, 201863,400 milesWA

NHTSA SAFETY RECALL 17V787 AND 17V788. I HAVE BEEN SENT MESSAGES TWICE NOW THAT PARTS ARE AVAILABLE TO ACCOMPLISH THIS RECALL, YET, WHEN I CONTACT THE LOCAL FORD DEALERSHIP, I'M TOLD THEY HAVEN'T YET RECEIVED THE PARTS. WHAT IS GOING ON? I RECEIVED A MESSAGE ON MY PHONE TODAY FROM FORD MOTOR COMPANY WITH THESE RESULTS.

Air Bags
Filed May 1, 2018VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 17V787000 (AIR BAGS) AND 17V788000 (AIR BAGS). THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BEACH FORD IN VIRGINIA BEACH, VIRGINIA, 757-486-2717) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 27, 2018ID

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017, WHICH INDICATED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE AVAILABLE. AFTER CONTACTING THE LOCAL DEALER (SALMON RIVER MOTORS, 1065 S CHALLIS ST, SALMON, ID 83467) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

Air Bags
Filed Apr 25, 2018PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FRED BEANS FORD OF BOYERTOWN, 525 ROUTE 100 NORTH BOYERTOWN, PA 19512 877 699-4075) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 23, 201826,400 milesKS

FORD MOTOR COMPANY SENT ME A RECALL NOTICE FOR BOTH DRIVER AND PASSENGER TAKATA AIRBAGS IN JANUARY, 2018. THIS NOTICE SAYS REPLACEMENT AIR BAGS ARE AVAILABLE. MY LOCAL FORD DEALER ORDERED REPLACEMENT AIR BAGS IN MARCH, 2018. MY DEALER HAS NOT YET RECEIVED THE REPLACEMENT AIR BAGS (AS OF 23 APRIL 2018). THIS DEALER SAYS FORD HAS FAILED TO SUPPLY REPLACEMENT AIR BAGS FOR A LARGE NUMBER OF LOCALLY OWNED FORD PRODUCTS. FORD HAS LIED TO ME BY SAYING REPLACEMENT PARTS ARE AVAILABLE, AND HAS FAILED TO SUPPLY PARTS FOR A MANDATORY RECALL OF POTENTIALLY DEADLY PIECES OF MY VEHICLE. I URGE THE NHTSA, IN THE STRONGEST POSSIBLE TERMS, TO JOIN WITH OTHER FEDERAL AGENCIES TO SANCTION FORD MOTOR COMPANY WITH HUGE MONETARY FINES AND CRIMINAL CHARGES AGAINST ITS EXECUTIVES, AND TO FORCE FORD MOTOR COMPANY TO IMMEDIATELY PROVIDE REPLACEMENT AIR BAGS FOR ALL ITS AFFECTED VEHICLES. MEANWHILE, FORCE FORD MOTOR COMPANY TO FURNISH TO AFFECTED FORD VEHICLE OWNERS, FREE OF CHARGE, SIMILAR VEHICLES FOR CUSTOMER USE UNTIL FORD'S EXPLOSIVE TAKATA AIR BAGS ARE ACTUALLY REPLACED. THIS CORPORATE MALFEASANCE IS UNCONSCIONABLE. MY GOVERNMENT NEEDS TO PROTECT ME FROM THIS LONG KNOWN, POTENTIALLY DEADLY, FAULTY PRODUCT.

Air Bags
Filed Apr 23, 2018VA

I HAVE RECEIVED MULTIPLE NOTICES FROM FORD ABOUT THE RECALL FOR THE AIRBAG AND THAT PARTS ARE NOW AVAILABLE. WHEN I CONTACT A LOCAL DEALER, THEY SAY, PARTS ARE NOT AVAILABLE AND THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE. THIS HAS BEEN GOING ON NOW FOR YEARS. THEY ARE ACKNOWLEDGING THE RECALL, BUT NOT SUPPLYING A SOLUTION.

Air Bags
Filed Apr 17, 2018NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017, INDICATING THAT PARTS WERE AVAILABLE. AFTER CONTACTING SEVERAL UNKNOWN LOCAL DEALERS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS REFERRED BACK TO THE DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 17, 2018TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017, INDICATING THAT PARTS WERE AVAILABLE. THE CONTACT STATED THAT AFTER CONTACTING FORD OF MURFREESBORO (1550 NW BROAD ST., MURFREESBORO, TN), SHE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS REFERRED BACK TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 16, 2018NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (EGOLF FORD OF BREVARD, 1235 ASHEVILLE HWY, BREVARD, NC 28712, (828) 884 4151) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A SECOND NOTICE FROM THE FORD MANUFACTURER TO NOT DRIVE THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Apr 14, 2018162,000 milesPA

EXTREME RUST INCLUDING FRAME, BED SIDE PANELS, BED FLOOR, TAILGATE. NOTICED SPARE TIRE FELL FROM UNDERSIDE DUE TO RUST OF FRAME. LUCKILY FOUND WHILE VEHICLE WAS PARKED. FRAME CROSS MEMBERS ALMOST RUSTED THROUGH. INSPECTION MAY NOT PASS SOON.

Air Bags
Filed Apr 13, 2018CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEVENS FORD LINCOLN, 717 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 783-5900) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 13, 2018VA

THERE IS A RECALL THAT HAS WENT IN TO EFFECT ON 12/13/2017 FROM THE FORD MOTOR COMPANY (#17S42) STATING MANUFACTURER SAFETY RECALL ISSUED FOR AIRBAG INFLATOR REPLACEMENT. BUT, THE LAST 2 MONTHS I'VE CONTACTED MY LOCAL FORD DEALERSHIPS NUMEROUS TIMES ABOUT A REMEDY AND WHEN THE PART WILL BE IN TO REPLACE AND REPAIR THIS I HAVE BEEN TOLD THEY ARE UNCERTAIN WHEN THEY WILL BE AVAILABLE. THIS MADE ME WONDER HOW SOMETHING THIS SERIOUS OF A SAFETY RISK AND DESCRIPTION OF THE RECALL STATING "IF AN INFLATOR EXPLODES METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. THIS FREE REPAIR IS A FINAL REPAIR FOR BOTH THE DRIVER AND PASSENGER FRONTAL AIRBAGS ON YOUR VEHICLE. IMPORTANT, THE AIRBAG INFLATORS IN YOUR VEHICLE MUST BE REPLACED EVEN IF THEY WERE PREVIOUSLY REPLACED UNDER ANY OTHER RECALL." THIS GIVES ME A GREAT DEAL OF CONCERN AS THIS IS MY TRANSPORTATION COMMUTING TO WORK. MY VEHICLE IS A 2004 FORD RANGER. I JUST CONTACTED FORD MANUFACTURER OVER THE PHONE AND WAS TOLD TO CALL LOCAL DEALERSHIPS AND WAS NOT GIVEN AN ANSWER. WHAT IS MY NEXT STEP? I JUST HOPE I AM NOT INVOLVED IN AN ACCIDENT WHERE MY LIFE OR THE LIFE OF MY GIRLFRIEND AND UNBORN CHILD ARE AT RISK.

Air Bags
Filed Apr 11, 2018DE

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017. THE RECALL NOTICE INDICATED THAT THE PARTS WERE AVAILABLE AND ADVISED THAT A SERVICE APPOINTMENT BE SCHEDULED WITH THE LOCAL DEALER. AFTER CONTACTING THE LOCAL DEALER (CARMAN FORD IN WILMINGTON, DE) ON SEVERAL OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Apr 4, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLASSIC CHEVROLET BUICK GMC CADILLAC AT (409) 744-5711 (LOCATED AT 8020 BROADWAY ST, GALVESTON, TX 77554) WHERE IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 31, 2018WA

FORD HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO HAVE THE AIR BAGS FIXED. THE LETTER I RECEIVED IN JANUARY STATES IN BOLD LETTERS THAT PARTS ARE AVAILABLE NOW AND TO CALL MY DEALERSHIP TO SCHEDULE A REPAIR. IT IS NOT APRIL AND THE DEALERSHIP STILL DOES NOT HAVE THE PARTS. FORD NEEDS TO BE HELD ACCOUNTABLE AND PARTS NEED TO BE DELIVERED.

Air Bags
Filed Mar 27, 2018TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BIG COUNTRY FORD LINCOLN (500 W COMMERCE ST, BROWNWOOD, TX 76801) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 26, 2018WA

LETTER FROM FORD ANNOUNCING RECALL (THE SECOND TIME) IN JANUARY, 2018. CALLED WEST HILLS FORD, BREMERTON, WASHINGTON IN JANUARY, THEY DO NOT HAVE PARTS YET. CALLED AGAIN FEBRUARY 13, STILL NO PARTS. CALLED IN EARLY MARCH, STILL NO PARTS. CHECKED WITH OTHER FORD DEALERS, THEY HAVE SAME PROBLEM. CALLED WEST HILLS 3-26-2018, THEY DO NOT HAVE PARTS AND DON'T EXPECT THEM UNTIL MID-MAY. THIS IS COMPLETELY UNACCEPTABLE AND FORD IS NOT ANY HELP WITH THE SOLUTION.

Air Bags
Filed Mar 23, 2018TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED CLEVELAND FORD ((855) 534-1919 2496 S LEE HWY, CLEVELAND, TN 37311) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WOULD BE EXPEDITED. THE CONTACT HAD NOT HEARD BACK FROM THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

Air Bags
Filed Mar 21, 2018TX

TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BRIAN TOLIVER FORD, 539 EAST GOODE ROAD, QUITMAN, TX 75783) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 20, 2018PA

AIRBAG INFLATORS - JANUARY 2018 I RECEIVED IN THE MAIL ' SAFETY RECALL NOTICE 17S42/NHTSA RECALL 17V787 AND 17V788. I CALLED CHAPMAN FORD LOCATED AT 3951 COLUMBIA AVENUE, COLUMBIA, PA IN JANUARY AND THEY TOLD ME THEY DO NOT HAVE THE PARTS. THEY TOLD ME TO CALL IN 30 DAYS. I CALLED AGAIN IN FEBRUARY AND THEY TOLD ME TO CALL THEM IN 30 DAYS AGAIN. I CALLED THEM AGAIN ON MARCH 19, 2018 AND THEY DO NOT HAVE THE PARTS AND HAVE NO IDEA WHEN THEY WILL BE GETTING THEM IN. I CALLED CHAPMAN FORD LOCATED AT 1485 MANHEIM PIKE, LANCASTER, PA LEFT SEVERAL MESSAGES AND THEY NEVER RETURNED MY CALL. IN THE MEANTIME, I AM DRIVING AN UNSAFE VEHICLE. IT APPEARS THE DEALERSHIPS ARE CLUELESS ON THE SAFETY RECALL NOTICE AND DO NOT CARE ABOUT THEIR CUSTOMER'S SAFETY. IT HAS BEEN THREE MONTHS AND I AM NOT GETTING ANY ANSWERS ON WHEN MY VEHICLE WILL BE REPAIRED. THANK YOU FOR YOUR ASSISTANCE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Mar 16, 201868,000 milesNC

"TAKATA RECALL" WENT TO DEALER TWICE ON THIS RECALL, SECOND TIME MADE APPOINTMENT AFTER TELLING THEM WHAT IT WAS FOR, THE RECALL NUMBER, VEHICLE VIN, ETC. TOOK DAY OFF WORK FOR APPOINTMENT ONLY TO BE TOLD THEY COULDN'T COMPLY AS THEY DIDN'T HAVE THE PARTS. WHY DID THEY MAKE THE APPOINTMENT WITH NO PARTS? I AM TIRED OF THE GAMES ON THIS ISSUE. FORD OWES ME A NEW TRUCK.

Air Bags
Filed Mar 12, 2018MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CREST FORD (26333 VAN DYKE, CENTER LINE, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 12, 2018NY

TAKATA INFLATORS MY LOCAL DEALER TELLS ME FORD IS VERY SLOW GETTING PARTS TO THEM. THE SERVICE PERSON SEEMED FRUSTRATED. APPARENTLY THIS IS AN ONGOING PROBLEM BUT YET FORD KEEPS SENDING ME REMINDERS FOR THE REPAIR.

Air Bags
Filed Mar 6, 2018RI

TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 2, 2018OH

TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017. AFTER CONTACTING THE LOCAL DEALER (ASTROG FORD, 2028 7TH STREET, PARKERBERG, WV) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT PARTS WERE AVAILABLE. AFTER TAKING THE VEHICLE TO THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 1, 2018NC

TL* THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER SIX MONTHS AGO. THE DEALER (CROSSROADS FORD OF KERNERSVILLE, 1330 NC-66, KERNERSVILLE, NC 27284) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ABOUT THEM FILING FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 20, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON'S FORD SUBARU BMW OF UTICA (5712 HORATIO ST, UTHICA, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Ford Ranger → · Every Ranger year → · How the figures are calculated →