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2019 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Wheels
Filed Jun 25, 201915,000 milesFL

TL* THE CONTACT OWNS A 2019 FORD MUSTANG GT EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PILOT SPORT 4S, TIRE SIZE:255/40/R19 AND DOT NUMBER WAS UNKNOWN. THE CONTACT STATED THAT ON ONE OCCASION WHILE DRIVING AT APPROXIMATELY 10 MPH, BOTH THE FRONT AND REAR PASSENGER TIRES BEGAN TO VIBRATE AND BOTH TIRES IMPLODED. THE VEHICLE WAS TAKEN TO A FORD DEALER (GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825). THE DEALER DIAGNOSED THE TIRES AS BEING SLASHED AND THEY WERE ULTIMATELY REPLACED. A POLICE REPORT WAS FILED, CASE NUMBER 19S02663. ON ANOTHER OCCASION, THE SAME FRONT PASSENGER TIRE BLEW OUT WHILE TRAVELING AT APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO A FORD DEALER ( GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825. THE DEALER DIAGNOSED THE TIRE AS HAVING A NAIL INSIDE AS WELL AS WIRES COMING FROM THE TREAD OF THE TIRE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE MILEAGE WAS APPROXIMATELY 15,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Jun 18, 2019600 milesFL

INSTRUMENT CLUSTER IS BLANK UPON START-UP. THIS VEHICLE SHOULD BE INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V076000. AT VEHICLE START-UP, THE INSTRUMENT PANEL CLUSTER ASSEMBLY SOMETIMES MISFUNCTIONS AND SHOWS A BLANK DISPLAY. THIS HAS HAPPENED 3 TIMES SINCE I HAVE OWNED MY CAR FOR ONLY 1 MONTH. I BROUGHT IT IN FOR SERVICE ON 6/4/19 AND WALKER FORD SUPPOSEDLY UPDATED THE INSTRUMENT PANEL CLUSTER SOFTWARE TO FIX THIS PROBLEM BUT IT HAPPENED AGAIN AND ON 6/18 UPON STARTING THE CAR, THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS STATIONARY IN MY GARAGE. I GOT IN IT TO GO TO WORK AND STARTED IT AND THE PANEL WAS BLANK. I TURNED CAR OFF AND WENT INSIDE THE HOUSE AND CALLED FORD. I THEN WENT BACK INTO CAR AND RESTARTED IT AND IT WAS FINE. IT WAS WORKING AGAIN.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Ford Mustang → · Every Mustang year → · How the figures are calculated →