Page 7 of 8 · complaints 301–350 of 380

2016 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or Other
Filed May 28, 20194,000 milesNV

THERE IS A SMALL CRACK IN THE CAULKING AROUND MY REAR WINDSHIELD THAT ALLOWS WATER TO ENTER THE VEHICLE. AS A RESULT THE REAR PASSENGER SEAT AND SEATBELT GET WET. THE HEADLINER ALSO SHOWS WATER DAMAGE. THIS HAPPENS WHILE THE CAR IS PARKED. MY DRIVEWAY HAS A SLIGHT UPWARD SLANT AND IT SEEMS TO BE WORSE THAN WHEN MY CAR IS PARKED ON A LEVEL SURFACE.

Unknown or Other
Filed May 24, 2019FL

THE AC QUIT BLOWING COLD AIR, TOOK IT TO FORD DEALERSHIP LEFT WITH AN ESTIMATED REPAIR COST $1800.00. THE EVAPORATOR CORE IS LEAKING AND MUST BE REPLACED, SO THE DASH HAS TO BE TAKEN OUT. MY CAR ONLY HAS 30,539 MILES

Engine
Filed May 17, 2019GA

THERE IS A KNOCKING COMING FROM THE PASSENGER SIDE ENGINE CYLINDER HEAD RIGHT AFTER AN OIL CHANGE AND NOW AT THE SECOND OIL CHANGE IT IS STILL THERE.

Steering
Filed May 14, 20196,800 milesNY

VEHICLE ELECTRONIC POWER STEER FAILED WHILE CRUISING APPROXIMATELY 60MPH ON A STRAIGHT SECTION OF ROAD. POWER ASSIST DISABLED, VEHICLE STILL DRIVEABLE JUST NO POWER ASSIST. PROBLEM WILL CLEAR ITSELF IF VEHICLE IS SHUT OFF AND RESTARTED BUT RETURNS A SHORT TIME LATER

Unknown or Other
Filed Apr 14, 2019VA

FIRST THE AC WAS BLOWING HOT AIR. I HAD IT SERVICE LAST YEAR. THIS YEAR THE CAR WAS BLOWING COLD AIR ON THE PASSENGER SIDE. I HAD THE BLENDOR REPLACED. 3 MONTHS LATER THE CAR AGAIN BEGAN TO BLOW WARM AIR I HAD IT CHECKED AND NOW 30 DAYS LATER THE CAR MAKES A WHINING NOISE WHEN THE AC OR DEFROST IS TURNED ON. THE NOISE BECOMES LOUDER AS YOU ACCELERATE. I SEARCHED THE INTERNET AND THERE ARE A LOT OF THESE COMPLAINTS CONCERNING THIS MODEL VEHICLE. THERE ARE ALSO A LOT OF YOUTUBE VIDEOS DESCRIBING THE SAME ISSUE SOME STARTING WITH IN 9 MONTHS OF PURCHASE. I ALSO PURCHASED THIS CAR NEW AND HAVE MAINTAINED THE REQUIRED SERVICE. THE VEHICLE IS STATIONARY AND IT CONTINUES WHEN IN MOTION.

Engine
Filed Mar 27, 201944,170 milesFL

SHELBY GT350 5.2L V8: ENGINE OIL FILTER SPINS LOOSE, CAUSING CATASTROPHIC LOSS OF OIL. STREET USE ONLY, NO TRACK DAYS. CAR DEALER SERVICED ONLY. DEALER DENIED FAULT, SAID OIL FILTER COMING LOOSE WAS "NORMAL" FOR THIS MODEL.

EngineFire
Filed Mar 27, 201943,762 milesFL

SHELBY GT350 5.2L V8: ENGINE VALVE COVER GASKET FAILURE CAUSED OIL LOSS AND FIRE IN ENGINE BAY--OIL BURNING ON EXHAUST MANIFOLD. SMOKE UNDER HOOD AND INTO PASSENGER COMPARTMENT. CAR TOWED TO DEALERSHIP WITH MANUFACTURER'S ROADSIDE ASSISTANCE. OIL SPRAY FROM VALVE COVER GASKET ONTO EXHAUST MANIFOLD WITH MEDIUM RPM (~3000 RPM) AND HIGHER.

Engine
Filed Mar 27, 2019FL

SHELBY GT350 5.2L V8: EXHAUST INFILTRATION INTO PASSENGER COMPARTMENT. MODERATE TO HIGH RPM OPERATION CAUSES EXHAUST SMELL TO ENTER INTO PASSENGER AREA. WORSE WITH AIR CONDITIONER OFF THAN ON.

Engine
Filed Mar 27, 2019FL

SHELBY GT350 5.2L V8: ENGINE BURNS COPIOUS VOLUMES OF ENGINE OIL. POTENTIAL FOR OWNER TO LET ENGINE RUN DRY AND SEIZE DURING NORMAL OIL CHANGE INTERVAL. ENGINE HAS BURNED GREATER THAN 1 QT OIL PER 1000 MI OVER 47000+ MI, AND MOST RECENTLY BURNED 8 QT OVER LESS THAN 4000 MI.

Electrical System
Filed Mar 14, 20191,500 milesMI

VEHICLE SHUT DOWN 2 TIMES, ONCE IN TRAFFIC, DID RESTART, SEEMINGLY BECAUSE OF LOW SYSTEM VOLTAGE CAUSED BY A PARASITIC DRAW ON THE BATTERY WHICH HAS BEEN PRESENT SINCE NEW. MULTIPLE DTC'S IN HISTORY WHICH I CAN SUPPLY, FORD OF COURSE KNOWS NOTHING, BUT I HAVE SEEN MANY COMPLAINTS ON WEB PAGES ABOUT S550 BATTERY DRAW.

Engine
Filed Mar 8, 201929,000 milesLA

STARTED MY CAR THIS MORNING AND AS I WAS BACKING OUT, I NOTICED IT WAS IDLING ROUGHLY, CAUSING THE CAR TO SHAKE. WHEN STOPPED, THE CAR FELT LIKE IT MIGHT DIE AND THE RPM WAS INCONSISTENT WHILE ACCELERATING AND THE CAR WAS MOVING. VERY ROUGH RIDING. ALSO, ENGINE LIGHT CAME ON AND BEGIN BLINKING.

Fuel/Propulsion System
Filed Jan 30, 201946,000 milesOH

CAR STALLED RANDOMLY WHILE DRIVING DOWN THE HIGHWAY. PRESSED THE GAS AND WOULD NOT DO ANYTHING. WAS ABLE TO PULL IN A LOT TO GET OUT OF TRAFFIC. CAR WOULD NOT START AGAIN. FULL ACCESSORY POWER WAS ACTIVE. MECHANIC SAID FUEL PUMP AND MODULE. CAR HAS 46000 MILES. FUEL PUMP SHOULD NOT FAIL IN A 3 YEAR OLD CAR.

Vehicle Speed Control
Filed Dec 17, 201830,000 milesMO

WHILE DRIVING DOWN A CITY STREET THE ENGINE WILL SHUTDOWN WITH NO WARNINGS. YOU START LOSING SPEED BUT ALL THE REST OF THE DASH LIGHTS AND ELECTRIC POWER STEERING CONTINUE TO WORK. THIS CAUSES A VERY UNSAFE CONDITION WHERE OTHER PEOPLE COULD RUN INTO THE BACK OF THE CAR. AS OF 12/17/2018 I HAVE TOOK THE AT BACK TO THE DEALERSHIP THREE TIMES WHERE THE FIRST TIME THEY REPLACED THE ELECTRONIC THROTTLE BODY THEN WITH IN THREE DAY THE ENGINE SHUTDOWN GOING DOWN THE STREET AGAIN. THE SECOND TIME THE CAR WAS TOOK BACK TO THE DEALERSHIP THE POWER CONTROL MODULE WAS REPROGRAMMED AND WITHIN THREE DAY THE ENGINE SHUTDOWN AGAIN GOING DOWN THE STREET SEVERAL TIMES. AS OF 12/17/2018 THE CAR WAS TOOK BACK TO THE DEALERSHIP AND I WAS TOLD THAT THEY HAD TO VERIFY FOR THEMSELVES THAT THE CAR WAS DOING THIS HAVE NOT HEARD ANYTHING BACK AT THIS POINT YET. THIS CONDITION HAS ALMOST CAUSED ME TO BE HIT FROM BEHIND THREE TIMES.

Unknown or Other
Filed Dec 12, 201830,000 milesFL

AIR CONDITIONER COOLING STOPPED WORKING

Structure › Body
Filed Nov 30, 2018AL

PASSENGER DOOR COMES OPEN BY ITSELF WHILE DRIVING. IT HAPPENS AT VARIOUS SPEEDS AND VARIOUS ROADS. LUCKILY, SO FAR IT HAS ONLY HAPPENED ON STRAIGHT ROADS. THERE ARE SEVERAL RECALLS ON COMPARABLE YEAR VEHICLES OF THIS SAME MODEL FOR A DOOR LATCH REPLACEMENT. THE VEHICLES I HAVE CHECKED ALL HAVE INTERCHANGEBLE PARTS, MEANING WHEN I ORDER PARTS, IT IS FOR A RANGE OF YEARS. THIS IS PARTIALLY WHY I DON'T UNDERSTAND FORDS RELUCTANCE TO INCLUDE THE 2016 IN THE REPAIRS.

Unknown or Other
Filed Nov 12, 201831,000 milesTX

THE BACK UP CAMERA DOES NOT WORK AND PRESENTS THE FOLLOWING ERROR MESSAGE WHEN PUTTING THE VEHICLE IN REVERSE: REAR VIEW CAMERA NOT AVAILABLE.

Latches/Locks/Linkages › Doors › Latch
Filed Nov 7, 201850,000 milesTX

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE DRIVING ON THE HIGHWAY, THE DRIVER'S DOOR SUDDENLY OPENED. THE FAILURE OCCURRED AFTER THE DOOR ALARM SOUNDED, INDICATING THAT THE DOOR WAS AJAR. THE CONTACT WAS ABLE TO PULL OVER AND SHUT THE DOOR. THE VEHICLE WAS TAKEN TO BILL UTTER FORD (4901 S, N INTERSTATE 35, DENTON, TX 76210, (940) 321-7400) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 50,000.

Steering
Filed Oct 18, 201814,000 milesMS

I JUST BOUGHT A 2016 MUSTANG GT FROM A LOCAL DEALERSHIP. SINCE THEN I'VE HAD MY CAR IN THEIR SHOP 5 TIMES FOR A INTERMETINT EXTREME PULL TO LEFT. I HAVE MADE SEVERAL ATTEMPTS TO HAVE THIS TAKEN CARE OF NOW IT IS GETTING TO THE POINT WHERE I AM HAVING TO RESEARCH POSSIBLE ISSUES AND TELL THEIR MECHANICS. THIS IS THE 3RD CAR I'VE BEEN THROUGH IN 2 MONTHS WITH THIS SAME ISSUE A 2013 MUSTANG GT AND A 2015 MUSTANG GT NOW MY NEWEST 2016 GT AS THEY ARE GETTING TO THE POINT OF TIRED OF ME AND BASICALLY TELLING ME IT'S TIME TO DEAL WITH FORD AND FIGURE OUT THIS ISSUE AND REPORT BACK TO THEM. I'M REALLY STARTING G TO LOSE FAITH IN THESE VEHICLES

Electrical System
Filed Sep 6, 201817,000 milesNC

2016 FORD MUSTANG GT. EVAPORATOR HAS FAILED TWICE (1ST TIME @ 7K MILES, 2ND TIME @16K MILES). EACH FAILURE CAUSED LOSS OF AC, AND RESULTED IN A FILM BUILDING UP ON ALL INTERIOR WINDOW SURFACES. VISIBILITY WAS OBSCURED WHEN DRIVING INTO THE DEALERSHIP TO HAVE SERVICED DURING SECOND FAILURE, MOST LIKELY DUE TO R-134A REFRIGERANT LEAKING INTO PASSENGER COMPARTMENT?!?

Engine
Filed Aug 30, 201870 milesTX

DRIVING ON THE DALLAS, TX HIGHWAY 35- RLTHORNTON HEADED SOUND IN THE PEAK OF TRAFFIC IN THE FAST LANE (FAR LEFT HAND LANE) GOING ABOUT 35MILES AND CAR STOPS. MY FEET WAS PRESSED ON THE ACCELERATION BUT THE CAR WOULD NOT MOVE. NO ENGINE WARMING OR LIGHTS CAME ON. THE CARS BEHIND BE BEGAN TO SWERVE AND BRAKE TO KEEP FROM HITTING ME. THE ABRUPT ENGINE SHUT OFF COULD HAVE CAUSED ACCIDENTS OR EVEN WORSE FATALITIES. (MY LIFE) BECAUSE THE CAR WAS UNMOVABLE AND FAILED TO START, 911 HAD TO BE CALLED FOR ASSISTANCE WITH GETTING ME OUT OF ARMS WAY OF OTHER DRIVERS AND ON THE RIGHT SIDE OF THE HIGHWAY. I CALLED THE DEALERSHIP, TO INFORM THEM OF THE MATTER. HAD THE CAR TOWED AT THE EXPENSE OF $120 DOLLARS. 2 DAYS HAVE PASSED AND MY CAR HASN'T BEEN LOOKED IT. I WAS TOLD THAT THEY MIGHT GET TO MY CAR BY FRIDAY, 8/31 AND THAT NO RENTALS WERE AVAILABLE. MY BIGGEST CONCERNED IS THE SAFETY OF MY LIFE AND OTHERS. AFTER RESEARCHING AROUND IT APPEARS THAT OTHERS HAVE ALSO EXPERIENCED THIS PROBLEM. THE MUSTANG IS FORDS BIGGEST SELLER BUT CONSUMERS HAVE THE RIGHT TO KNOW OF ANY ISSUES SUCH AS THIS BEING REPORTED. WHY, BECAUSE LIVES MATTER.

Electrical System
Filed Aug 11, 20185,000 milesID

THE POWER WENT OUT WHILE THE ENGINE WAS RUNNING, WHILE MOVING STEERING WHEEL FROZE,,TOOK TO HAVE FIXED AND POWER TRAIN WAS DAMAGED FROM REPAIRS BUT TOLD IT WAS FIXED , BUT THE DASH SCREEN KEEPS GOING OUT. NOW 3 RECALLS 2 FOR SEATBELTS, FRONT AND BACK, AND THE COOLING SYSTEM IS BEING RECALLED FOR A HOSE OR SYSTEM MALFUNCTION THAT COULD CAUSE A FIRE . ALREADY HAD THE AIR ASSEMBLY FIXED , NOW THIS LATEST RECALL. ALL AROUND THIS IS AN UNSAFE CAR TO DRIVE, IT ONLY HAS 11,000 MILES ON IT AND IT HAS HAD MAJOR DEFECTS AND SEVER THINGS GO WRONG . IT'S A LEMON

Air BagsCrash1 injured
Filed Jul 18, 201814,000 milesTX

I HAVE HAD TWO COLLISION IN MY VEHICLE AND THE AIR BAGS DID NOT DEPLOY EITHER TIME. BOTH WERE AT A RATE OF SPEED APPROXIMATELY 50 MPH. ONE WAS A REAR END COLLISION THAT WAS ON THE DRIVERS SIDE REAR. THE OTHER WAS TO THE DRIVER SIDE WHEEL AND LIGHT AREA. THE REAR COLLISION I WAS IN MOTION ABOUT 10 MPH AND WAS STRUCK AT APPROX. 50 MPH. THE FRONTAL COLLISION I WAS TRAVELING ABOUT 40 MPH AND WAS STRUCK MOVING AT APPROX. 40-50 MPH. THIS COMPLAINT IS IN REGARDS TO THE FRONTAL COLLISION. I HAVE PHOTOS BUT CANNOT GET THEM TO UPLOAD BUT PROVIDE THEM FOR FURTHER INVESTIGATION.

Electronic Stability Control (esc)
Filed Jul 1, 201837,000 milesCA

MY CAR KEEPS OVERHEATING AND CONSYMING TO MUCH OIL I CHECK IT EVERYDAY AND ITS A 2016 FORD MUSTAG ECOBOOST 2DR COUPE WITH ONLY 40000 MILES

Engine
Filed May 1, 20182,500 milesFL

ON 4/28, 2018 WHILE DRIVING ON FLORIDA'S TURNPIKE AT 65 MPH WITHOUT WARNING THE CAR DECELERATED AND LOST POWER, GOING INTO LIMP MODE. LUCKILY NO ACCIDENT HAPPENED, BUT CLEARLY A SERIOUS SAFETY ISSUE.

Air Bags
Filed Apr 10, 2018TX

I PURCHASED THIS VEHICLE IN DECEMBER 2015. I RECEIVED A NOTICE IN THE MAIL FROM FORD SHORTLY AFTER PURCHASE TELLING ME ABOUT THE DEFECTIVE AIR BAGS. I SHOULD HAVE BEEN ADVISED AT PURCHASE OF THIS DEFECT. I HAVE WAITED PATIENTLY FOR OVER TWO YEARS FOR A NOTICE TO TAKE MY CAR IN TO REPLACE THE AIR BAGS. I ASK AT EACH SERVICE AT THE DEALER AND RECEIVE THE SAME ANSWER: I MUST WAIT UNTIL FORD CONTACTS ME. THIS CAR IS MY WIFE'S PRIMARY WORK VEHICLE. I AM GUESSING THAT FORD WILL NEVER MAKE GOOD ON THEIR PROMISE TO REPLACE THESE DEFECTIVE AIR BAGS.

Electrical System
Filed Mar 31, 201840,000 milesTX

BEFORE FEB 2017, SMELLED SMOKE IN VEHICLE, BUT WAS NOT AWARE THAT THIS ISSUE WAS POSSIBLY CONNECTED TO THE NEXT ISSUE. IN FEB 2017, A/C WAS NOT WORKING AND SAW WHITE SMOKE. TOOK VEHICLE TO DON DAVIS FORD IN ARLINGTON, TX AND THEY FOUND A LEAK NEW EVAPORATOR IN A/C. THEY REPLACED HOSES UNDER THE WARRANTY. MARCH 2018 I EXPERIENCED THE SAME ISSUE AND NOW NEED A NEW EVAPORATOR.

Power Train
Filed Mar 19, 2018TN

2016 FORD MUSTANG GT 6 SPEED MANUAL. SHIFTING GEARS CLUTCH ALL THE WAY IN IT HAS A HARSH FEELING NOTCHY GOING INTO 1ST 2ND 3RD GEARS THE OTHER GEARS FEEL SMOOTH. I HAVE TALKED TO ANOTHER GUY AND HIS ONLY HAS 2K MILES AND HE HAS THE SAME PROBLEM. I LOVE THIS MUSTANG BUT THAT JUST MAKE IT NOT FUN TO DRIVE ANYMORE. FORD NEEDS TO RECALL THIS PROBLEM ASAP.

Engine
Filed Feb 26, 20187,000 milesOK

REAR DIFFERENTIAL TRACTION CONTROL CLUTCH PACK FAILURE

Structure › Body
Filed Jan 18, 201843,500 milesNY

DURING FIRST LONG ROAD TRIP WITH NEWLY ACQUIRED CAR, BOTH THE DRIVER DOOR AND THE PASSENGER DOOR OPENED FROM LOCKED POSITION AT HIGHWAY SPEED A TOTAL OF SIX TIMES. THE PASSENGER DOOR OPENED FOUR TIMES AND THE DRIVER DOOR TWO TIMES. THESE OCCURRENCES WERE ON 1/13/2018 AND 1/14/2018 DURING AN 1,100 MILE TRIP FROM FLORIDA TO NEW YORK. WITH EACH EPISODE THE DASHBOARD LIT WITH "DOOR AJAR" MESSAGE.

Structure › Body
Filed Dec 11, 201720,000 milesFL

THE REAR DECK "GT" EMBLEM BROKE ON MY NEW CAR AND FELL OFF. I RETURNED IT TO THE DEALERSHIP TO HAVE IT REPLACED BECAUSE IT IS A NEW VEHICLE AND STILL UNDER WARRANTY. THE EMBLEM WAS REPLACED AS WELL AS THE BACK DECK LID AND THE REVERSE CAMERA BECAUSE IT IS ALL ONE PIECE. AS I LEFT I NOTICED THAT THE NEW DECK LID DID NOT SEAL PROPERLY AND WATER COULD GET IN MY TRUNK SO I RETURNED TO THE SERVICE SHOP. AT THAT TIME I WAS TOLD BY AN ASSOCIATE THAT AN UPDATE WAS MADE TO THE SERVICE MANUAL AND A NEW "BUMPER PAD" WAS REQUIRED TO BE ADDED UNDER THE DECK LID THAT WAS PREVENTING IT FROM CLOSING PROPERLY. I TOLD THEM IT WAS UNACCEPTABLE AND IT NEEDED TO BE FIXED. THEY CONTINUED TO EXPLAIN IT WAS A FACTORY CHANGE AND WAS CORRECTED EXACTLY HOW IT WAS SUPPOSED TO BE ACCORDING TO THE NEW MANUAL UPDATES. THE LARGER PROBLEM IS THAT I EXPLAINED TO THEM THAT I AM ACTIVE DUTY MILITARY AND WAS PICKING THE CAR UP TO DRIVE STRAIGHT TO MY NEW BASE. THEY STATED IT WAS NOT AN ISSUE AND I COULD HAVE MY LOCAL DEALER LOOK AT THE ITEM AND FIX IT UNDER WARRANTY. WELL, I AM NOW AT MY NEW LOCATION AND THE LOCAL DEALER STATED THERE IS NOT ANY UPDATES TO THE MANUAL FOR THEM TO ADD AN EXTRA BUFFER PAD AND THEY THE DECK LID THEY ADDED IS WARPED FROM THEM TRYING TO FORCE IT ON. HOWEVER, THE LOCAL DEALER CANNOT TOUCH IT BECAUSE IT WAS REPAIRED UNDER WARRANTY AT THE OTHER LOCATION AND THEY ARE RESPONSIBLE. NOW THEY WANT ME TO DRIVE IT BACK 490 MILES ONE WAY TO HAVE THEM FIX IT WHEN THEY FIRST LIED TO ME ABOUT WHAT W

Electrical System
Filed Dec 6, 201735,600 milesSC

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHILE STARTING THE VEHICLE WITH THE AIR CONDITIONER ON, VAPORS ENTERED THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO (FAIRWAY FORD, 2323 LAURENS ROAD, GREENVILLE, SC 29607) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.

Air Bags
Filed Nov 21, 2017TX

FORD LINCOLN IN EL PASO, TX TELLS ME PARTS FOR MY DEFECTIVE AIR BAG IS NOT READY AFTER I GOT A NOTICE THAT SAYS THEY ARE.

Engine
Filed Oct 10, 201746,000 milesTX

CAR IN MOTION; ON 10/09/2017 - I WAS DRIVING 80 MPH (WHICH IS THE LEGAL SPEED LIMIT), ON MAJOR TEXAS HIGHWAY 130 TOLL ROAD, ENGINE STALLED, CAR HARD TO CONTROL, DIFFICULT TO PULL OFF THE ROAD TO SAFETY. ATTEMPTED TO RESTART CAR SEVERAL TIMES, AFTER 7 OR 8 TIMES IT FINALLY STARTED. IT HAD A ROUGH IDLE, AND CONTINUED TO STALL OUT 6 MORE TIMES FOR THE REMAINING 30 MILES UNTIL I REACHED MY HOME. THERE ARE NO STORES, OR SAFE PLACES TO PULL OFF OF THE ROAD ON THIS TOLL ROAD, AND IT IS A VERY LONG STRETCH OF HIGHWAY TO BE LEFT STRANDED ON. I'VE CONTACTED FORD SERVICE AND THEY SAID THERE IS NOTHING THEY CAN DO, MY CAR IS A 2016 MUSTANG WHICH I BOUGHT BRAND NEW...

Structure › Body
Filed Sep 12, 20177,000 milesLA

THIS CAR WAS NEVER WRECKED AND HAD APPROXIMATELY 7,000 MILES ON IT WHILE DRIVING 70 MPH ON THE HIGHWAY, THE PASSENGER DOOR DISLODGED AND CAME HALFWAY OPEN. WITHIN 5 MILES, THE DRIVERS DOOR DID THE SAME EXACT THING.

Engine
Filed Aug 22, 201722,835 milesTX

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, CARBON MONOXIDE ENTERED THE VEHICLE THROUGH THE AIR CONDITIONING VENTS, WHICH CAUSED THE CONTACT TO HAVE HEADACHES AND NAUSEA. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE FRIENDLY FORD OF CROSBY DEALER LOCATED AT 2425 US-90, CROSBY, TX 77532; (800) 568-9561 WHERE THE GAS KIT WAS REFILLED. THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE ODOR WAS GETTING WORSE EVERY DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-568-9561 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER AND A CASE NUMBER 12966085 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,835.

Steering
Filed Aug 7, 20179,000 milesAZ

HAVE HAD ISSUES THAT THE CAR DRIFTS TO THE RIGHT ACROSS LANES UNDER ANY AMOUNTS OF ACCELERATION OR SPEEDS. ONE TIRE HAD GONE COMPLETELY WARN OVER THE COURSE OF SEVERAL MONTHS WHILE THE PROBLEM WAS MOST NOTICEABLE. AFTER NEW TIRES WERE PUT ON THE PROBLEM SWITCHED ITSELF TO STEERING TO THE LEFT INSTEAD. THE SUSPENSION AND STEERING COMPONENTS WERE INSPECTED AS WELL AS TIRE ALIGNMENT. NO MECHANICAL ISSUES HAVE BEEN FOUND. TO JUSTIFY THE CARS BEHAVIOR I WAS INSTEAD FALSELY ACCUSED OF MISHANDLING THE CAR ON NUMEROUS OCCASIONS AND PROVIDED PAPERWORK THAT CLAIMED IT WAS NORMAL FOR FORDS WITH ELECTRONIC POWER STEERING (EPAS/PDC) TO DRIFT AROUND THE ROAD ON THEIR OWN AND THAT IT WAS NOT A SAFETY CONCERN. THIS IS ONE OF FOUR COMPLAINTS WITH THIS CAR THAT HAVE NOT BEEN RESOLVED.

Power Train
Filed Aug 7, 2017300 milesAZ

SINCE I HAVE PURCHASED THE CAR WITH 300 MILES I HAD TO TAKE THE VEHICLE IN BECAUSE THE TRANSMISSION WAS AT TIMES, HARD TO SHIFT, WOULD GRIND A GEAR. LOCKED ME OUT OF A GEAR, AND IN GENERAL CAN SHAKE AND PRODUCE LOUD THUMPING NOISES WHEN ENGAGING GEARS WHILE SITTING AT A STANDSTILL OR EVEN WHILE DRIVING DOWN THE ROAD. I WAS TOLD AT THE TIME THAT THIS WAS NORMAL BEHAVIOR. I HAD TEST DROVE MORE THAN ONE CAR BEFORE PURCHASING THIS ONE. NONE OF THE OTHERS BEHAVED THIS WAY. I HAVE DONE MORE RESEARCH AND DISCOVERED THAT THIS IS A VERY INTERMITTENT ISSUE BETWEEN BUILDS OF THE TRANSMISSION. I TOOK IT IN AGAIN FOR SERVICE. THEY HAD REMOVED THE TRANSMISSION AND SERVICED SOME PARTS. UPON GETTING THE CAR BACK IT ALMOST IMMEDIATELY WENT BACK TO DOING THE SAME THING. THIS IS NOT A BIG SAFETY CONCERN, BUT COULD CAUSE BIGGER AND MORE EXPENSIVE ISSUES DOWN THE ROAD DEPENDING ON WHAT IS HAPPENING TO THE TRANSMISSION. THIS IS ONE OF FOUR COMPLAINTS I HAVE WITH THIS PARTICULAR VEHICLE THAT HAVE NOT BEEN RESOLVED.

Electrical System
Filed Aug 7, 20177,000 milesAZ

AFTER ABOUT 8 MONTHS OF PURCHASE OF THIS VEHICLE THE BACKUP CAMERA BEGAN TO ACT UP. THE CAMERA WOULD OCCASIONALLY GO TO STATIC OR A COMPLETELY BLACK SCREEN. I HAD FINALLY MANAGED TO HAVE TAKEN A VIDEO AND PRODUCED IT FOR THE MECHANIC TO SEE. THEY SAID THAT THEY COULD NOT RECREATE THE ISSUE SO THEY HAD BLAMED THE PROBLEM ON THE HEAT. WHILE I AGREE IT IS HOT IN THE STATE OF ARIZONA, THIS IS SOMETHING THAT SHOULD HAVE BEEN SORTED OUT DURING THE DEVELOPMENT CYCLES OF THE VEHICLE AND THE CAMERA. ARIZONA THE LAST I CHECKED IS A PART OF THE UNITED STATES WHERE FORD EXISTS AS A COMPANY AND ROAD TESTS VEHICLES ON ACCOUNT OF THE HEAT. THESE ARE SITUATIONS THAT SHOULD HAVE BEEN FIGURED OUT ALREADY. YOU ARE NOT EXPECTED TO RELY ON BACKUP CAMERAS, BUT IN A VEHICLE LIKE THIS IT IS AN IMPORTANT WAY OF BEING ABLE TO SEE OUT THE BACK OF THE CAR AND IS A PREMIUM ITEM. THIS IS ONE OF FOUR COMPLAINTS I HAVE HAD ABOUT THIS VEHICLE THAT HAVE NOT BEEN RESOLVED.

Service Brakes
Filed Aug 7, 20177,000 milesAZ

I WAS DRIVING ON THE ROAD AND NOTICED MY PARKING BRAKE INDICATOR FLASHING. I DISCOVERED THAT IT WAS THE PARKING BRAKE HANDLE THAT WAS MOVING FREELY WAS BOUNCING AROUND ENOUGH NEAR THE PARKING BRAKE ENGAGEMENT POINT TO TURN ON THE LIGHT. I TOOK THE CAR IN FOR SERVICE. I WAS TOLD THAT IT WAS NORMAL AND THAT THEY TIGHTENED SOMETHING BUT IT DID NOT RESOLVE THE PROBLEM. THE CORRECT FIX INVOLVES REMOVING THE CENTER CONSOLE TO GET ACCESS TO THE ADJUSTMENT FOR THE BRAKE CABLES. THIS HAS NOT BEEN COMPLETED YET. THIS IS ONE OF FOUR PROBLEMS I HAVE HAD WITH THIS VEHICLE THAT HAVE NOT BEEN RESOLVED. THIS IS SOMEWHAT A SAFETY CONCERN. DEPENDING ON HOW LOOSE THIS IS, PARKING ON A SLOPE COULD FIND THE CAR IN A PREDICAMENT WHERE IT COULD GET LOOSE AND ROLL AWAY.

Power Train
Filed Jul 24, 20174,500 milesSC

CLUNKING IN SHIFTING AUTOMATIC TRANSMISSION. LOAD CLUNK IN REAR OF CAR WHEN ACCELERATING FROM STANDING STOP. PROBLEM APPEARED AT 4,500 MILES ON NEW VEHICLE. FORD ATTEMPTED TO FIX, TOOK 3 VISITS AND OVER ONE MONTH. PROBLEM STILL REMAINS. FORD NOW TELLS ME CLUNKING IS NORMAL. I AM AFRAID THE CAR IS NOT SAFE TO DRIVE.

Power Train
Filed Jul 24, 2017SC

CLUNKING WHEN SHIFTING. THIS APPEARS TO BE WIDESPREAD ON 2015, 2016, AND 2017 FORD MUSTANGS. AFTER PROBLEM APPEARS, FORD TELLS CONSUMER IT IS NORMAL. FROM INTERNET RESEARCH, THIS PROBLEM IS WIDESPREAD AND FORD IS NOT ADDRESSING IT.

Electronic Stability Control (esc)Crash
Filed Jul 20, 201726,260 milesTX

I WAS DRIVING MY 2016 MUSTANG GT BASE MODEL DOWN A STRAIGHT ROAD WITH THE TRACTION CONTROL "ON" AND THE CAR RANDOMLY LOCKED ALL OF THE WHEELS AND TURNED SIDEWAYS INTO ONCOMING TRAFFIC AND ONLY STOPPING WHEN I HIT A CURB. WHILE SLIDING THERE WAS NO THROTTLE OR BRAKE CONTROL BECAUSE THE TRACTION SYSTEM LOCKED ALL FOUR WHEELS. I WENT TO THE FORD DEALER PREVIOUS TO THIS INSTANCE TO COMPLAIN THAT THE FRONT SUSPENSION WAS NOISY AND THE VEHICLE WAS HARD TO CONTROL ON CERTAIN ROAD SURFACES AND IT FELT VERY UNSAFE. AFTER GIVING THEM THIS INFORMATION THEY SCHEDULED ME FOR AN APPOINTMENT A WEEK LATER AND LET ME DRIVE OFF. SUBSEQUENT TO SAY, THE VEHICLE TOTALLY LOST CONTROL 3 DAYS BEFORE THE APPOINTMENT. ROAD SURFACE WAS DRY, IT WAS SUNNY 94 DEGREES AND I WAS TRAVELING AT 40MPH ON A STRAIGHT ROAD AND MY VEHICLE HAS 26K MILES. THE NOISE AND CONTROL ISSUE WAS MINISCULE BUT EXISTENT ON THE VEHICLE AT 14K MILES AND ONLY KEPT GETTING WORSE. I NOTIFIED THE DEALER OF THE POSSIBILITY OF A SAFETY ISSUE BECAUSE OF THE CIRCUMSTANCES AND THEY WERE VERY DEFENSIVE AND MORE CONCERNED ABOUT CHARGING ME FOR THE DAMAGES THAT RESULTED FROM THE VEHICLE MALFUNCTION. I REQUESTED THAT THE COMPUTER LOGS BE PRESERVED AND SENT TO FORD AS IT MAY BE A SAFETY ISSUE AND I WAS TOLD THAT THEY WOULD CHARGE ME EXTRA FOR THAT AND THAT IT WOULD BE QUITE EXPENSIVE AS TO DISCOURAGE ME FROM REPORTING IT. I RETAINED A PRINTOUT OF MY INITIAL COMPLAINT THAT WAS DOCUMENTED AT THE DEALER UPON MY INITIAL VISIT. VEHICLE IS CURRENTLY

Electrical System
Filed Jul 18, 20174,572 milesSC

PURCHASE DATE 4-16. EIGHT DOCUMENTED VISITS TO DEALER/REPAIR. OTHER VISITS WHERE SERVICE ADVISER SAID TO RETURN WHEN SYSTEM FAILURES WERE HAPPENING, AS PROBLEM WOULD RESOLVE BEFORE I ARRIVED AT SERVICE. RE WATER INSIDE, DRIVER DOOR ISSUES, SYNC, CAMERA/STEREO ELECTRICAL ISSUES INCLUDE DOORS WILL NOT UNLOCK AT TIMES, TAKES MULTIPLE ATTEMPTS TO BE GRANTED ACCESS INTO CAR, THUS CAUSING SAFETY CONCERN. SYNC GOES OUT FAIRLY REGULARLY INCLUDING PHONE FUNCTION, BACK UP CAMERA, STEREO. CURRENTLY IN SHOP AGAIN SINCE 7-3-17 @ 9 AM.(16 CONSECUTIVE DAYS THIS TRIP). SAFETY CONCERN OF MOST IMPORTANCE TO ME IS THE FACT THAT CAR HAS LOST POWER MULTIPLE TIMES ON HIGHWAY AND THANKFULLY HAS NOT YET BEEN IN A MAJOR ACCIDENT. QUICK REFLEXES OF DRIVERS BEHIND ME ARE ONLY REASONS THAT ACCIDENTS HAVE BEEN AVOIDED THUS FAR. I AM TOLD BY DEALER THAT THIS IS A THROTTLE BODY MALFUNCTION. THROTTLE BODY HAS BEEN REPROGRAMMED AFTER A NEAR REAR END ACCIDENT ( HIGHWAY/ INTERSECTION/TURN). THROTTLE BODY WENT OUT WITH NO WARNING CAR INSTANTLY DECELERATED WITH NO ACCELERATION CAPABILITY. ONE WEEK LATER THROTTLE BODY FAILS AGAIN CAUSING A NEAR ACCIDENT THAT WOULD HAVE BEEN FATAL IN NATURE DUE TO THE SPEED OF TRAFFIC ON HIGHWAY. MY 7 YEA OLD WAS IN REAR SEAT. MY CHILDREN ARE NO LONGER FOR ANY REASON ALLOWED IN THE VEHICLE SINCE OCTOBER 2016. THROTTLE BODY HAS YET AGAIN BEEN REPLACED JUNE 2017. THIRD ATTEMPT TO REPAIR THIS CAR WITH NO INDICATION THAT THIS IS A REPAIR, IT SEEMS TO BE MERELY A REPAIR ATTEMPT AS THIS

Air BagsCrash1 injured
Filed Jun 4, 201718,200 milesIN

I WAS IN A WRECK THAT TOTALED MY VEHICLE. ALL AIRBAGS DEPLOYED EXCEPT DRIVER SIDE STEERING WHEEL. CAUSING EXTENSIVE DAMAGE TO MY NOSE. HAD STITCHES, BROKEN NOSE. ALREADY HAVE HAD ONE SURGERY AND STILL HAVE TO HAVE ONE MORE. I WAS ON A A REGULAR STREET AND SWERVED A DEER AND HIT AN EMBANKMENT.

Power Train
Filed May 26, 20171,000 milesIN

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. WHENEVER THE CONTACT SHIFTED GEARS, A PINGING METAL SOUND WAS HEARD. THE CONTACT TOOK THE VEHICLE TO THE TOWN AND COUNTRY FORD DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT AND THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. ..UPDATED 07/31/17 *BF *CN

Unknown or Other
Filed Apr 21, 201722,800 milesTN

DRIVESHAFT VIBRATION GETS WORSE WHEN GOING OVER 45 MILES EVEN WORSE GOING 80

Engine
Filed Apr 20, 201716,000 milesAL

TAKATA RECALL. THE ISSUE WITH MY CAR IS THAT THE ENGINE IS SHUTTING OFF WHILE COMING TO A STOP. WHETHER THE CLUTCH IS ENGAGED ALL THE WAY OR IF IT'S JUST IN NEUTRAL. SUDDENLY THE RPM'S JUST DROP TO ZERO AND I WOULD HAVE TO RESTART THE CAR AGAIN BY HITTING THE START ENGINE BUTTON. THIS HAD HAPPENED MULTIPLE TIMES IN THE PAST FEW COUPLE OF MONTHS. OTHER THAN THAT THE CAR STILL RUNS SMOOTH AND EVERYTHING ELSE IS FINE. I HAVE ALMOST 18000 MILES ON IT. I REALLY HOPE FORD COULD FIGURE OUT WHAT THE PROBLEMS IS.

Suspension
Filed Apr 18, 2017409 milesKS

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIE ROD ASSEMBLY FAILED WHILE THE DRIVER TURNED AT LOW SPEEDS, AND THE VEHICLE ABRUPTLY VIBRATED AND SHOOK. THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER ONTO THE ROAD SHOULDER. THE CONTACT PLACED THE VEHICLE INTO REVERSE. WHILE REVERSING, THE FRONT PASSENGER SIDE TIRE SEPARATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER TIE ROD ASSEMBLY BOLT FAILED. THE BOLT WAS NOT SECURELY FASTENED AND THREADED THE TIE ROD ASSEMBLY, WHICH CAUSED THE TIRE TO SEPARATE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 409.

Engine
Filed Apr 13, 20175,000 milesTX

ENGINE OIL COOLER TUBE ASSEMBLIES LEAK BROUGHT THE CAR TO THE DEALER TWICE PROBLEM NOT FIXED, YESTERDAY 4/12/17 BROUGHT THE CAR AGAIN FOR THE SAME PROBLEM, THE SERVICE DEPARTMENT IS SAYING THE COUJLD NOT FINISH THE JOB TODAY AND WANTS TO KEEP THE CAR OVER THE WEEKEND FOR FURTHER REPAIRS. WE PAID GOOD MONEY FOR THIS CAR, WE WANT TO USE THE CAR INSTEAD OF HAVING THE CAR I N THE REPAIR SHOP!

Air BagsCrash1 injured
Filed Apr 9, 201716,000 milesTX

I BOUGHT A 2016 FORD MUSTANG IN APRIL 2016 ITS A GREAT CAR. I HAD AN ACCIDENT AND THE AIR BAGS GOT DEPLOYED LUCKILY NOTHING HAPPENED TO ME. THE VEHICLE WAS REPAIRED AT RUSSELL AND SMITH COLLISION CENTER IN HOUSTON,TX FOR 51 DAYS AT A COST OF 18000$ (CAR COST 34000$). ON THE 26TH OF MARCH 2017 A GUY SKIPPED A RED SIGNAL AND CAME INTO THE MIDDLE OF AN INTERSECTION SO I HAD TO CRASH INTO HIM AT A SPEED OF 50 MPH. THIS TIME NO AIRBAGS GOT DEPLOYED . ITS ONLY BY GODS GRACE THAT I AM NOT HARMED. I TRIED COMPLAINING TO PEOPLE AT FORD BUT ALL I AM GETTING IS A RUN AROUND FROM THEIR CUSTOMER CARE REPRESENTATIVES. ALL I WANT TO KNOW WHY MY DRIVER AIRBAG DID NOT DEPLOY EVEN AT THAT SPEED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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