Page 3 of 10 · complaints 101–150 of 469

2012 Ford Mustang complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air Bags
Filed Nov 30, 2017FL

TAKATA RECALL - FORD DEALER IS UNABLE TO GET REPLACEMENT PARTS.

Air Bags
Filed Nov 29, 2017TX

"TAKATA RECALL" NO REPLACEMENT PART HAS BEEN PROVIDED NOR AN ANTICIPATED DATE FOR IT TO BE AVAILABLE. I AM NOT ALLOWING ANY PASSENGERS TO RIDE IN MY VEHICLE AND IT HAS BEEN NECESSARY FOR ME TO RENT VEHICLES ON OCCASIONS WHERE I NEED TO TRANSPORT PEOPLE. A REPLACEMENT PART OR INSTRUCTIONS FOR REMOVAL OF THE RECALLED PART SHOULD HAVE BEEN PROVIDED BY NOW. I HAVE A VEHICLE I CAN'T DRIVE AND I CAN'T SELL. THIS IS NOT ACCEPTABLE. I NEED SOME ASSISTANCE, PLEASE.

Air Bags
Filed Nov 29, 2017SC

TAKATA RECALL. I RECEIVED A LETTER FROM FORD IN MARCH 2017 STATING MY PASSENGER AIRBAG IS BEING RECALLED. I CALLED THEM IN MAY AND THEY STILL DIDN'T HAVE A REPLACEMENT AVAILABLE. I CALLED THEM TODAY AND THEY STILL DON'T HAVE THEM AND COULDN'T TELL ME WHEN THEY WOULD BE AVAILABLE. I ASKED FOR A LOANER AND THEY DENIED ME ONE. I NOW HAVE A CAR THAT ONLY I CAN RIDE IN AND THEY WON'T GIVE ME A LOANER. THIS AMOUNT OF TIME TO REPLACE MY AIRBAG IS WAY BEYOND REASONABLE.

Air Bags
Filed Nov 28, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (CAROLINE FORD 103 CHURCH PATH, SC 29654, 888-420-5939) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE .THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Nov 14, 201766,000 milesKY

OVER THE PAST COUPLE OF WEEKS, THE AUTOMATIC TRANSMISSION HAS HAD A MIND OF ITS OWN. IT HAS DOWNSHIFTED INTO FIRST GEAR ON ITS OWN FROM DIFFERENT GEARS, IT HAS STAYED LOCKED IN GEAR ON SEVERAL GEARS AND IT HAS STAYED IN A HIGH GEAR WHILE STOPPED, SO IT IS VERY SLOW LEAVING A LIGHT. THIS HAPPENS INTERMITTENTLY, BUT IT HAS HAPPENED APPROXIMATELY 6 TIMES OVER THE PAST COUPLE OF WEEKS. NO TROUBLE CODES OR LIGHTS (MIL OR WRENCH) HAVE BEEN THROWN OR LIT UP DURING THE INCIDENTS. THE CAR SEEMS TO RIGHT ITSELF AFTER A FEW MINUTES. HAPPENS MOSTLY WHEN THE CAR HAS BEEN SITTING FOR A LONG PERIOD AND IS COLD. TOOK THE CAR TO GLENN FORD IN NICHOLASVILLE, KY AND EXPLAINED WHAT THE VEHICLE WAS DOING AND IF IT WAS RELATED TO THE RECALL THAT THEY PERFORMED (16N02/16S19) ON THE CAR BACK IN FEB 2017. THEY BRUSHED IT OFF AND SAID IT WOULD BE $110 TO LOOK AT THE CAR. WE SAID FINE. THEY HAVE HELD THE CAR FOR 6 DAYS AND SAID THEY DROVE IT AT LEAST 36 MILES AND "NOTHING HAPPENED". THEY SAID THERE ARE NO DTC/FAULT CODES, SO THE CAR IS PERFECTLY FINE. THEY SAID THEY WILL NOT PERFORM THE MOLDED LEADFRAME REPAIR OF THE RECALL BECAUSE THERE ARE NO FAULT CODES. I CALLED FORD CUSTOMER SERVICE COMPLAINING OF THE SITUATION BECAUSE THE INFO ON THE NOTICE SAYS EITHER A FAULT CODE SHOWS UP OR THE CUSTOMER "REPORTS AN INTERMITTENT UNINTENDED DOWNSHIFT INTO FIRST GEAR". WELL, THAT IS EXACTLY WHAT WE REPORTED BEFORE WE EVEN REALIZED ANYTHING ABOUT THE LEADFRAME PART OF THE RECALL. BOTH THE DEALERSHIP AND FORD HAVE

Electrical System
Filed Nov 13, 201770,000 milesMD

WHEN STARTING MY CAR, THE WRENCH ICON STAYS LIT ON MY DASHBOARD. THE CAR MANUAL STATES THAT THIS IS AN ISSUE WITH THE ELECTRONIC THROTTLE CONTROL. THE CAR DOES NOT RECOGNIZE WHEN I AM (OR NOT) PUSHING ON THE GAS PEDAL- SOMETIMES WHEN I LIGHTLY PUSH THE PEDAL, THE ENGINE REVS, OTHER TIMES THE CAR WON'T MOVE AT ALL. THIS HAS PUT ME (AND OTHER DRIVERS ON THE ROAD) IN A VERY DANGEROUS POSITION TO BE IN, THAT I CAN'T CONTROL MY CAR. I HAVE READ MANY THINGS ONLINE THAT THERE HAS BEEN THIS ISSUE WITH MANY OTHER FORD/LINCOLN CARS, FROM 2011-2015. WHEN CALLING MY LOCAL DEALERSHIP, THEY SAID THEY WILL NOT FIX THIS ISSUE FREE OF CHARGE, EVEN THOUGH FORD HAD A "CUSTOMER SATISFACTION PROGRAM". I WAS TOLD MY CAR IS NOT IN THOSE THAT HAD THAT ISSUE.

Air Bags
Filed Nov 13, 2017CA

TAKATA RECALL. FRONTAL PASSENGER AIRBAG INFLATOR MAY RUPTURE AND HAS NOT BEEN REPAIRED. RECEIVED NOTIFICATION THROUGH THE MAIL MARCH 2017. I'VE CONTACTED VISTA FORD OF WOODLAND HILLS CA NUMEROUS TIMES SINCE THE FIRST NOTIFICATION & ALSO SPOKE TO THE MGR. OF SERVICE JEFF HARKNESS. JEFF INDICATED HE HAS NO INFORMATION ON WHEN THE REPLACEMENT PARTS WILL BE AVAILABLE WHATSOEVER. NEED TO HAVE THE AIRBAG REPAIRED ASAP. IF IT RUPTURES, IT MIGHT KILL OR SEVERALLY INJURE SOMEONE. ALREADY HAD ON AIRBAG REPLACED ON THE DRIVER SIDE, NOW THE PASSENGER SIDE?

Air Bags
Filed Nov 9, 2017CA

TAKATA RECALL - STILL WAITING FOR KEARNY PEARSON FORD TO CONTACT ME FOR REPLACEMENT THE AIRBAG. BOOKED AN APPOINTMENT IN AUGUST 2017 BUT THEY SAID I NEED TO WAIT FOR THEM TO CONTACT ME WHEN THEY HAVE THE PIECES IN STOCK.

Air Bags
Filed Nov 9, 2017OK

TAKATA RECALL, I KEEP BEING TOLD THE REMEDY FOR THE PASSENGER SIDE AIR BAG IS NOT AVAILABLE. WILL IT EVER BECOME AVAILABLE BEFORE TAKATA GOES BANKRUPT?

Air Bags
Filed Nov 9, 2017LA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ROUNTREE FORD LINCOLN, 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 9, 2017TX

TAKATA RECALL. PASSENGER AIR BAG RECALL, NO REMEDY YET, TAKATA IS FILLING BANKRUPTCY AND DEADLINE FOR FILLING IS DECEMBER 27, 2017. STILL NO WORD FROM FORD ABOUT GETTING MY AIR BAG REPLACED.

Air Bags
Filed Nov 8, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (NORTH COUNTY FORD, 450 W VISTA WAY, VISTA, CA 92083, (760) 945-9900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/6/18*JB

Air Bags
Filed Nov 7, 2017MI

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FOWLERVILLE FORD, 8100 COUNTRY CORNER DR, FOWLERVILLE, MI 48836, (517) 223-7777) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 6, 2017TX

TAKATA RECALL: FORD DEALER ( NORTH CENTRAL FORD ) THEY STATED THAT FORD HAS NOT INFORMED THEM HOW TO HANDLE THIS RECALL. THERE ARE NO PARTS TO HANDLE IT. WHAT IF MY SON IS IN THE PASSENGER SEAT. THE AIRBAG DEPLOYS KILLING HIM OR WHO EVER IS IN THE PASSENGER SEAT. HOW ARE WE GOING TO FIX THIS?

Air Bags
Filed Nov 1, 2017GA

TAKATA RECALL I HAVE NOT HAD AN ACCIDENT, BUT HAVE CONTACTED NUMEROUS FORD DEALERS IN AN ATTEMPT TO HAVE THIS RECALL SATISFIED, WITH NO SATISFACTION.

Air Bags
Filed Nov 1, 2017AZ

PASSENGER AIRBAG STILL HAS NOT BEEN REPLACED. IT WAS RECALLED SOMETIME AGO, AND I HAVE NOT BEEN NOTIFIED OF A DATE IT WILL BE FIXED.

Air Bags
Filed Nov 1, 2017SC

TAKATA RECALL - IT IS COMPLETELY UNACCEPTABLE THAT SHRAPNEL CAN KILL ME IF THE AIR BAGS DEPLOY RATHER THAN THE ACCIDENT! IMMEDIATE ACTION IS NEEDED FOR REPLACEMENT!! I HAVE NOT ONE BUT TWO CARD AFFECTED!

Air Bags
Filed Oct 30, 2017AZ

TAKATA RECALL. I AM UNABLE TO GET A REPLACEMENT PASSENGER SIDE AIRBAG AND THE DEALERSHIP IS TELLING ME THERE IS NO REMEDY AVAILABLE. I HAVE RECEIVED BANKRUPTCY NOTICE REGARDING THIS AND DO NOT FEEL THAT I SHOULD HAVE TO PAY TO GET THIS FIXED, IF PARTS ARE FINALLY AVAILABLE. PLEASE ADVISE ON THE DIRECTION I SHOULD GO TO MAKE MY CAR SAFE AGAIN.

Structure › Body
Filed Oct 28, 2017GA

COMPLAINT/CONSUMER INFORMATION [XXX] [XXX] [XXX] BUSINESS INFORMATION CARMAX , INC. 12800 TUCKAHOE CREEK PKWY RICHMOND, VA 23238 COMPLAINT SUMMARY COMPLAINT TYPE: CONSUMER TO BUSINESS COMPLAINT NATURE OF COMPLAINT: PRODUCT ISSUES PROBLEM DESCRIPTION: I BOUGHT A 2012 MUSTANG THROUGH CARMAX ON OR ABOUT 10/23/2017 FROM THE LITHIA SPRINGS LOCATION ONLY TO GET LIE TO AND GIVING FALSE PRETENSES AND FRAUD ,THEY LIE TO SEVERAL TIMES OVER WHEN I HAVE DOCUMENTATION THAT STATES IF A CUSTOMER FINDS ANY PROBLEMS WITH THERE VEHICLE AND IF THERE NOT SATISFIED WITH THERE PURCHASE A CUSTOMER CAN GET THERE MONEY BACK THEY HAVE 5 DAYS TO RETURN AND A CUSTOMER HAS THIRTY DAYS TO GET ANY REPAIRS OR ISSUES RESOLVED ,MY VEHICLE HAS SET IN SERVICE EVERY SENSE I BOUGHT AND WHEN I TOOK THE VEHICLE TO CARMAX I'VE HAVE BEEN TREATED LIKE WHO CARES ,THEY NOTHING TO MY VEHICLE I'M GETTING MY MONEY BACK I WAS LIE TO ABOUT THE SERVICE TO BE DONE ,I HAVE WITNEESS THAT HEARD SALES MANAGERS LIE ABOUT WHAT NEEDED TO BE DONE WHEN I TRIED TO EXPLAIN I WAS THREATEN AND TOLD THAT NOTHING WAS GOING TO BE DONE ,THE BRAKES WERE BAD I ALMOST WRECK IN THE CAR WITH MISS MATCH TIRES ,CARMAX IS COMMITTING FRAUD I HAVE ON BLACK AND WHITE BECAUSE I CALLED THE EXECUTIVE CUSTOMER RELATIONS,THEY TOLD AS I RECORDED THE INCIDENT IN FRONT OF TWO MANAGERS THAT LIE TO ME AND TOLD ME MY 5 DAYS WAS UP AND THAT I COULDN'T GET MY MONEY BACK I'M GOING IT FILE OTHER COMPLAINTS,THE SERVICE DEPARTMENT DID NOT DO ANYTHING TO MY VEHICLE I DO H

Air Bags
Filed Oct 27, 2017FL

TAKATA RECALL - WE HAVE CONTACTED THE FORD DEALERSHIP SEVERAL TIMES REGARDING THE RECALL FOR THE TAKATA AIRBAG INFLATOR. WE ARE TOLD THE DEALERSHIP DOES NOT HAVE THE PARTS TO MAKE THE NECESSARY REPAIR, AND IS WAITING FOR THE MANUFACTURER TO SEND THEM THE PARTS.

Air Bags
Filed Oct 24, 201785,000 milesFL

RECCALLI FOR TAKATA PASSENGER AIRBAGS SAFETY NOTICE 17SO1/NHTSA RECALL 17S01. NOTIFIED MARCH 2017. HAVE DRIVEN 8000 MILES AND 7 MONTHS. FURTHR DELAY IS INEXCUSABLE.

Air Bags
Filed Oct 23, 2017TX

I HAVE HAD A RECALL ON THE SAFETY OF MY AIRBAGS SINCE MARCH 2017 AND TO THIS DAY IN OCTOBER 2017, THE PARTS AREN'T AVAILABLE FOR REPAIRING THIS SAFETY ISSUE. IF I WERE TO GET IN AN ACCIDENT, THE AIRBAGS COULD CAUSE SERIOUS HARM OR DEATH. THIS IS UNACCEPTABLE, THE PARTS NEED TO BE RELEASED IMMEDIATELY.

Electrical System
Filed Oct 23, 201757,000 milesWA

WHILE DRIVING ON FREEWAY (60MPH - 65MPH) CAR SUDDENLY STALLS. NO POWER TO ENGINE, NEED TO LIMP TO SIDE OF FREEWAY (VERY DANGEROUS). CAR SITS, THEN YOU CAN RE-START. SOUNDS LIKE ELECTRONIC THOTTLE BODY (ETB) ISSUE THAT YOU ARE WELL AWARE OF. WHY ARE YOU NOT INVESTIGATING THIS ISSUE??? FORD (WESTWAY FORD, IRVING, TX) CANNOT DIAGNOSE. THIS IS A CRITICAL SAFETY ISSUE. CARS STALLING ON FREEWAY ARE A HAZARD TO ALL PARTIES. YOU GUYS NEED TO INVESTIGATE THIS ISSUE.

Air Bags
Filed Oct 20, 2017FL

TAKATA RECALL HAS NOT BEEN COMPLETED AND LOCAL DEALER STILL DOES NOT HAVE THE PARTS

Air Bags
Filed Oct 12, 201714,000 milesFL

"TAKATA RECALL", DRIVERS AIRBAG TOOK FOREVER TO BE REPLACED. NEXT WE RECEIVE RECALL FOR PASSENGER SIDE AIRBAG REPLACEMENT. CONTACTED SEVERAL FORD DEALERS FOR INFORMATION ON WHEN REPLACEMENT PARTS WOULD BE AVAILABLE. NONE OF THE LOCAL FORD DEALERS HAVE A CLUE WHEN REPLACEMENT IS COMING, YET THEY KEEP BUILDING NEW FORDS EVERYDAY WITH ALL TYPES OF AIRBAGS INSTALLED. WHY CAN'T THERE BE A FIX FOR THE 2012 FORD MUSTANG GT PASSENGER SIDE AIRBAG? NOW TAKATA HAS FILED FOR BANKRUPTCY. DATES ENTERED ARE NOT EXACT, BUT I DO HAVE DOCUMENTATION REQUESTING RECALL ACTION ON MY VEHICLE. WHERE DO I TURN TO NEXT.

Electronic Stability Control (esc)
Filed Oct 7, 201769,000 milesVA

DRIVING THE VEHICLE IN A STRAIGHT LINE UNDER DRY CONDITIONS AT ABOUT A CONSTANT 30 MPH, THE CAR STARTED PULSING THE FRONT CORNER BRAKES. AT THE SAME TIME, THE VEHICLES TRACTION CONTROL LIGHT WAS COMING ON AND OFF. I WAS NOT APPLYING THE BRAKES AT THE TIME. IT SEEMS AS THOUGH THE CAR'S TRACTION CONTROL SYSTEM THOUGHT MY TIRES WERE SPINNING, BUT THAT WAS NOT THE CASE. I STOPPED AND INSPECTED MY FRONT WHEEL AND FOUND NO ISSUES WITH THE TIRE OR ITS ALIGNMENT OR FENDER CLEARANCE. AFTER RESTARTING THE CAR, THE PROBLEM STOPPED. I'M CONCERNED THAT IF THIS PROBLEM PERSISTS THE CAR COULD INADVERTENTLY BRAKE ITSELF IN HEAVY TRAFFIC AND CAUSE AN ACCIDENT.

Air Bags
Filed Oct 5, 2017CA

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LANDMARK FORD LINCOLN (12000 SW 66TH AVE, TIGARD, OR 97223 AT 503-639-1131) AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY DID NOT KNOW WHEN THEY WOULD HAVE THE PART AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Sep 28, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED TWO DEALERS (FUTURE FORD OF SACRAMENTO, 4625 MADISON AVE, SACRAMENTO, CA 95841 (916) 547-2285 AND HARROLD FORD, 1535 HOWE AVE, SACRAMENTO, CA 95825 (877) 514-2833) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000. UPDATED 12/13/2017 *LN UPDATED 7/23/18*JB

Power Train
Filed Sep 14, 2017120,000 milesCA

SHIFT SOLENOID D : VEH IS PART OF RECALL 16S19 AND RECALL 16N02. THE VEHICLE IS SHIFTING STILL AT WITHOUT WARNING AT VARIOUS SPEEDS. THIS DEVICE WAS NOT INCLUDED IN THE ORIGINAL RECALL, AND FORD IS REFUSING TO COVER THIS DEFECT ALTHOUGH IT IS CLEARLY A PART OF THE SAME PROBLEM. FORD HAD ORDERED THESE TRANSMISSIONS FROM A MANUFACTURER IN CHINA, AND THEY'VE BEEN NOTHING BUT TROUBLE FROM DAY ONE. THIS OCCURS WHILE THE VEHICLE IS IN MOTION AND THERE IS NO WARNING WHEN THE MALFUNCTION OCCURS. THE CAR WAS SOLD TO ME THIS WAY IN FEBRUARY OF 2013, AND AT THE TIME THE DEALERSHIP HAD TOLD ME THAT THIS WAS AN OPEN ECM ISSUE AND WAS NOTHING TO BE CONCERNED WITH. I TOOK THEM AT THEIR WORD AND AM PAYING THE PRICE FOR IT. I HAVE CHECKED MY CAR FAX, AND THERE IS ABSOLUTELY NO MENTION OF THIS AS A PROBLEM. NOW, I AM GETTING A CODE P0769 READ MORE: HTTPS://WWW.ENGINE-CODES.COM/P0769.HTML THIS IS A SAFETY ISSUE AND FORD IS SAYING THEY DO NOT AND ARE NOT GOING TO COVER THIS UNDER THE RECALL NOTIFICATION. AS A FORMER PARAMEDIC, WITH EXPERIENCE WITH COUNTLESS MOTOR VEHICLE ACCIDENTS OVER THE YEARS, IT IS MY PROFESSIONAL OPINION THAT THIS IS A POTENTIAL HAZARD TO LIFE, LIMB AND PROPERTY AND A RECALL SHOULD BE ORDERED.

Power Train
Filed Aug 23, 201751,700 milesNC

I WAS DRIVING ON INTERSTATE AT 70MPH AND THE WRENCH LIGHT CAME ON THEN THE CHECK ENGINE LIGHT,AIRBAG WARNING LIGHT ALL CAME ON THE SPEEDOMETER STOPPED WORKING, THE TIRE SENSOR WENT CRAZY , CAR LOST ALL SPEED IN HEAVY TRAFFIC WAS NOT INVOLVED IN ACCIDENT GOT TO SIDE OF ROAD TURNED CAR OFF RESTARTED IT WAS FINE FOR A FEW MILES THEN EVERYTHING HAPPENED AGAIN. CALLED FORD AND THEY HAD ME TAKE IT TO DEALER FOR CHECK WAS TOLD IT IS THE LEADFRAME IN THE TRANSMISSION AND FORD HAS RECALLED OTHER FORD MUSTANG VEHICLES SAME YEAR AS MINE FOR SAME PROBLEM BUT MINE IS NOT INCLUDED THIS IS A SAFETY HAZARD FOR ANYONE WHO HAS ONE NEEDS TO BE CHECKED IN ALL THE CARS

Air Bags
Filed Aug 18, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/12/17*LJ *TR

Air Bags
Filed Aug 16, 2017TX

TAKATA RECALL. I KEEP GETTING THESE REMINDERS TO HAVE AIRBAGS REPLACED. ONLY PROBLEM IS MY DEALERSHIP KEEPS SAYING THEY DON'T HAVE THEM. I HAVE BEEN TRYING TO GET IN BEFORE APRIL. I HAVE BEEN TOLD WHEN THEY COME IN I WILL GET A CALL. ALSO WAS TOLD THAT IT WAS UNLIKELY MINE WOULD RUPTURE. THIS IS MY 17 YEAR OLDS CAR. I WANT THEM FIXED BUT DEALERSHIP DOESN'T SEEM TO BE IN ANY HURRY. WE RESIDE IN SAN ANTONIO, TX

Unknown or Other
Filed Aug 7, 201775,000 milesTX

I WAS DRIVING TO WORK ONE EARLY MORNING WHEN ALL OF A SUDDEN MY STEERING WHEEL FROZE AND COULDN'T STEER MY CAR AND ALMOST CRASHED ON THE FREEWAY. MY 2012 MUSTANG V6 HAS ELECTRIC POWER STEERING. THERE IS SOMETHING WRONG WITH THE POWER STEERING AND CAN KILL SOMEONE.

Power Train
Filed Aug 2, 201750,000 milesFL

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND IDLED, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE WRENCH WARNING WAS DISPLAYED (POWER TRAIN FAULT). THE CONTACT STATED THAT HE USED A DIAGNOSTIC MACHINE AND RECEIVED AN UNKNOWN CODE. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN 100 OXMOOR LN, LOUISVILLE, KY 40222, PHONE NUMBER: (502) 426-2500 WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT PART OF THE RECALL BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 50,000.

Power Train
Filed Jul 3, 201780,000 milesNV

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE SLOWING DOWN AND RELEASING THE BRAKE PEDAL FROM A STOP, THE VEHICLE FAILED TO MOVE. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107 (800) 928-7190), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEES. THE DEALER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V348000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Air Bags
Filed Jun 30, 201723,000 milesFL

TAKATA RECALL: RECEIVED RECALL MAR2016. CONTACTED FORD DEALER REGARDING FIX. I ASKED HIM 1. IS THE CAR SAFE TO DRIVE. HIS ANSWER WAS THE NHTSA SAID IT WAS CLEARED TO DRIVE. 2. IS IT OK TO HAVE A PASSENGER IN THE AFFECTED SEAT. SAME ANSWER AS IN #1. 3. WHEN WILL THE PART BECOME AVAILABLE? NO CLUE. HE ACTUALLY SAID IT COULD BE YEARS SINCE TAKATA WAS BANKRUPT AND THEY WERE LOOKING FOR OTHER MANUFACTURERS TO MAKE THE PART. THE NHTSA WEBSITE STATES RECALLS ARE ISSUED WHEN EQUIPMENT CREATES AN UNREASONABLE SAFETY RISK OR FAILS TO MEET MINIMUM SAFETY STANDARDS. SINCE THE FORD DEALER STATED THAT THE NHTSA CLEARED VEHICLES UNDER THIS RECALL AS 'SAFE TO DRIVE', COULD I GET IT IN WRITING THAT MY VEHICLE IS SAFE TO DRIVE? I ALSO LIVE IN FLORIDA WHERE THE 50% INCREASE IN PROBABILITY EXISTS DUE TO TEMP AND HUMIDITY. ALSO, COULD YOU PLEASE EXPLAIN WHY ONLY THE PASSENGER SIDE AIRBAG IS SUBJECT TO EXPLODING AND NOT THE DRIVERS SIDE.

Air Bags
Filed Jun 20, 2017GA

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TIDWELL FORD OF KENNESAW, GEORGIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed May 23, 201743,500 milesNM

AT WIDE OPEN THROTTLE THE TRANSMISSION WILL NOT ALLOW A GEAR CHANGE FROM FIRST TO SECOND IF THE RPM IS GRATER THAN 6000 RPM. THE CLUTCH PEDDLE RELEASES AT THE FLOOR. AFTER THE ENGINE HAS SLOWED THE CLUTCH RETURNS TO NORMAL AND THE CAR CAN NOW BE SHIFTED INTO SECOND. IT MAY BE CAUSED BY TROUGH OUT BEARING OR SPRING TENSION ON THE CLUTCH ITS SELF. I HAVE HAD THIS PROBLEM SINCE I BOUGHT THE CAR 3 MONTHS AGO. THE CAR ONLY HAS 46000 MILES ON IT. I HAVE READ OTHER PEOPLE HAVE HAD THE SAME COMMON PROBLEM.

Air Bags
Filed May 22, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER CALLED THE DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR AND WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed May 6, 201775,000 milesFL

THROTTLE BODY MALFUNCTION - CAUSES LOSS OF POWER WHILE DRIVING. ACTS AS THOUGH YOU TOOK YOUR FOOT OFF THE GAS PEDAL. ENGINE WILL NOT REV ABOVE IDLE SPEED. CHECK-ENGINE LIGHT COMES ON. IF YOU STOP, TURN OFF THE CAR, AND RE-START, IT WILL BE OK FOR A WHILE. IT HAPPENED TO ME TWICE IN 2 WEEKS. PART WAS REPLACED, BUT THE NEW PART FAILED AGAIN IN 16 MONTHS. HAD THAT REPLACED THIS WEEK. (MAY '17). I AM AWARE OF FORD CUSTOMER SATISFACTION PROGRAM 16B23, BUT THE DEALER SAID MY VIN WAS NOT ONE OF THE AFFECTED VEHICLES. I BEG TO DIFFER.

Structure › Body
Filed May 5, 2017NJ

FRONT HOOD HAS PAINT PEELING ISSUE WITHIN 2 YEARS OF PURCHASE. AUTO TRANS DOESN'T SHIFT PROPERLY IN AT LEAST 1 OF THE FIRST 3 GEARS. IT BUCKS WHEN COLD IN WINTER WEATHER UNTIL CAR WARMS FOR AT LEAST 30 MINUTES.. FORD HAS HAD THE CAR ON 3 OCCASIONS WITHOUT FIXING THE ISSUE. THEY REPLACED THE FIRST 3 SOLENOIDS IN TRANS WITHOUT SUCCESS. PURCHASED NEW. THESE 2 ISSUES REMAIN A BIG PROBLEM. ON ANOTHER NOTE, INTERIOR CABIN FLOODED DUE TO RAIN ENTERING THE COWL FROM A DESIGN FLAW. DEALERSHIP DETACHED A HOSE.

Vehicle Speed Control
Filed Apr 26, 201723,000 milesTN

WHILE DRIVING THE CAR LOST POWER AND WOULD NOT RESPOND TO PUSHING THE ACCELERATOR PEDAL. THE WRENCH LIGHT ILLUMINATED AND THE PANEL AND THE ENGINE DROPPED TO A ROUGH IDLE. I HAD TO ACTIVATE MY FLASHERS AND COAST INTO A PARKING LOT. TURNED OFF THE MOTOR AND RESTARTED THE CAR. OPERATED NORMALLY UNTIL I ACCELERATED OUT OF THE PARKING LOT. SAME CONDITION HAPPEN AGAIN AND I HAD TO ACTIVATE FLASHERS AND TURN OFF THE MOTOR AND RESTART THE CAR AGAIN WHILE STUCK IN THE ROAD. OPERATED NORMALLY AGAIN AND MADE IT HOME. RAN A CODE SCANNER ON THE CAR AND IT REPORTED A PROBLEM WITH THROTTLE: P2111 FORD THROTTLE ACTUATOR CONTROL SYSTEM ' STUCK OPEN.

Vehicle Speed Control
Filed Mar 17, 201718,500 milesFL

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE ELECTRONIC THROTTLE CONTROL FAILED. THE VEHICLE WAS PULLED OVER TO THE SIDE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE CONTROLLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,500.

Air Bags
Filed Mar 10, 2017CA

I HAVE CALLED SEVERAL FORD DEALERSHIPS TO HAVE MY TAKATA AIR BAG RECALL SERVICE AND THEY ALL SAY THERE ARE NO PARTS AND I HAVE TO WAIT FOR MONTHS TO GET AN AIR BAG PART. WHEN I CALL THE NATIONAL FORD CUSTOMER SERVICE LINE, I GOT THROUGH THE PHONE TREE AND CHOSE TAKATA AIR BAG WHICH HUNG UP ON ME AFTER 5 MINUTES OF DEAD AIR. THIS IS UNACCEPTABLE BEHAVIOR FROM AN AUTO MANUFACTURER WITH A RECALL ONGOING.

Suspension
Filed Feb 9, 201742,500 milesTX

NOISE IN THE BACK SUSPENSION- DRIVING ON NORMAL PAVEMENT MAKES CONTINUED SOUND. HAVE BEEN TOLD BUSHINGS HAVE GONE BAD. CURRENT MILES 43000 MILES. IS THIS A RECALL?

Vehicle Speed Control
Filed Feb 7, 20176,400 milesFL

WHEN ACCELERATING FROM A TRAFFIC LIGHT ENGINE JUST STOPS,A WRENCH LIGHT COMES ON. AFTER A FEW SECONDS WILL START AGAIN,FEW MIN.LATER ENGINE LIGHT COMES ON.FEW MIN. WILL START AGAIN. ON I-95 WAS CRUISING ABOUT 70MPH AND IT ALSO DID THIS.ALMOST REARENDED.

Fuel System, GasolineCrash1 injured
Filed Feb 2, 201749,000 milesNY

TAKATA MY CAR HAS DIFFERENT MANUFACTURING ISSUES INCLUDING THE CONVERTIBLE ROOFING IT DOES OPENLY BY ITSELF, I GOT SCARED AND CHOCKED THE FIRST TIME IT HAPPENED, ALSO THE TRANSMISSION SEEMED TO SENT A LOWER SPEED TO THE MOTOR. AIRBAG DIDN'T EXPLODE IN A CRASH. DRIVING IS WHEN IT HAPPENS. *TR

Air Bags
Filed Feb 1, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Vehicle Speed Control
Filed Jan 11, 201739,198 milesTX

TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OFF THE ROAD AND TURNED OFF THE ENGINE. ONCE RESTARTED, THE VEHICLE PERFORMED NORMALLY. THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,198.

Power Train
Filed Dec 16, 2016348,256 milesFL

THE TRANSMISSION DOWNGEARS CAUSING A LOSS OF POWER WHILE IN MOTION. IT OCCURS AT LOW SPEED AND AT HIGH SPEED. ALARMING WHEN TRAVELING ON AN EXPRESSWAY AT 55 MPH.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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