THE DRIVER AND FRONT PASSENGER SEAT BELTS DO NOT RETRACT FULLY AND THEREFORE ARE SAFETY HAZARDS BECAUSE THERE IS TOO MUCH SLACK. *JB
2000 Ford Mustang complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
FORD MUSTANG 2000 WAS TOTALED IN A FRONTAL CRASH AFTER ACCELERATOR GOT STUCK BUT AIR BAGS DID NOT DEPLOY. CAPITAL FORD AT 4222 OLEANDER DRIVE IN WILMINGTON, NC REPAIRED THE AIR BAGS IN 2002. *NM
BACKED UP CAR (2000 FORD MUSTANG), THEN SHIFTED FORWARD WHERE CAR ACCELERATED FULL THROTTLE BY ITSELF AND CRASHED INTO 2 PARKED CARS. CAR APPEARS TO BE TOTALED BUT AIR BAGS DID NOT DEPLOY. *NM
DT*: THE CONTACT STATED WHILE DRIVING 35 MPH ON NORMAL ROAD CONDITIONS THE DRIVER'S SEAT WAS MAKING A LOT OF NOISE. THE BACK FRAME OF THE DRIVER'S SEAT WAS FRACTURED AND THE VEHICLE'S OWNER WAS CONCERN THAT THE BACK OF THE SEAT COULD COLLAPSE AT ANY TIME AND CREATE A SEVERE OR FATAL ACCIDENT. THE FAILURE WAS NOT A RESULT OF A CRASH, AND THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE HAS NOT BEEN SEEN BY THE DEALER.
MY DAUGHTER WAS INVOLVED IN A SINGLE VEHICLE FRONT END COLLISION. SHE HIT A FIRE HYDRANT AFTER A 90 DEGREE SPIN AT A SPEED OF ABOUT 30 MPH. THE CAR SUSTAINED $6000 IN DAMAGE AND WAS TOTALED. NEITHER THE DRIVER OR PASSENGER AIRBAGS DEPLOYED. I QUESTIONED THE BODY SHOP IF THEY SHOULD HAVE, EVERYONE I TALKED TO FEELS THEY SHOULD HAVE. ISN'T THIS WHAT THEY ARE DESIGNED TO DO?
HEADLIGHT LENS IS PLASTIC AND IT HAS DISCOLORED TO THE POINT THAT THE HEADLIGHTS WILL NOT PASS SAFETY INSPECTION. THE INSPECTOR SAID THIS IS A COMMON FAILURE ON PLASTIC VERSES GLASS SEALED BEAM HEADLAMPS. *JB
BOTH DRIVERS SIDE, AND PASSENGER SIDE AUTOMATIC WINDOWS WILL NOT STAY ON TRACK. SINCE THE DAY OF PURCHASE, BOTH WINDOWS HAVE BEEN INTERMITTENTLY SLUGGISH, AND ON OCCASION, STRUGGLED TO MOVE UP OR DOWN. THE DRIVERS SIDE WINDOW CAME OFF THE TRACK FIRST, AND WAS REPAIRED UNDER WARRANTY IN 2002. AFTER 3 ATTEMPTS BY THE LOCAL DEALERSHIP IN 2005 TO REPAIR BOTH WINDOWS, THEY REMAIN INOPERABLE. IN FLORIDA, VEHICLES ARE ALWAYS AT RISK FOR UNDERWATER SUBMERSION, QUICK ACTION ALONG WITH PROPERLY FUNCTIONING WINDOWS ARE IMPERATIVE. *NM
DT*: THE CONTACT STATED BOTH FRONT SEATBELTS DO NOT RETRACT. ALSO, WHILE THE BRAKES ARE DEPRESSED, THE SEATBELTS LOCK UP. THE MANUFACTURER HAS BEEN ALERTED.
TOOK MY 2000 MUSTANG TO THE DEALER TO REPAIR A KNOCKING PROBLEM I WAS HEARING WHEN THE CAR ACCELERATED. EVENTUALLY AFTER 3 VISITS AND TALKING TO 3 SERVICE ADVISORS THE KNOCKING WAS HEARD. THEY REPLACED $1300 WORTH OF PARTS, AND SAID IT WAS FIXED. DROVE IT NO MORE THAN 10 MINUTES AND TOOK IT RIGHT BACK BECAUSE THE KNOCKING WAS NOT FIXED. THEY THEN TOLD ME THAT THE MOTOR WAS SOMETHING INSIDE THE MOTOR. SO I HAD IT REPLACED. WAS RETURNED 1 WEEK LATER DUE TO A PROBLEM WITH IT STAYING RUNNING. THE PROBLEM WAS IDENTIFIED AS A ROCKER ARM THAT HAD COME LOOSE. THE CAR WAS RETURNED 2 WEEKS LATER FOR THE SAME KNOCKING ISSUE THAT WAS ORIGINALLY REPORTED AND NO ONE KNEW WHAT IS WRONG WITH IT.*AK
I HAVE A 2000 FORD 3.8 LITER MUSTANG. IT HAS A VIBRATION AND COVERT FORD SAYS ITS NEEDS NEW MOTOR. I BOUGHT THIS CAR NEW, TOOK GREAT CARE OF MOTOR, IT JUST TURNED 70,000 MILES. COVERT SAYS IT HAS EXCESSIVE END PLAY ON THE CRANKSHAFT DUE TO WEAR. I THINK I HAVE AN AMERICAN-MADE PROBLEM. 70,000 MILES???? THANKS FOR ANY HELP THAT YOU CAN GIVE ME. THEY WANT $4,600.00. I THINK FORD OWES ME MOST OF THAT AT THE VERY LEAST BECAUSE I SURE CAN'T AFFORD TO FIX IT. YOU KNOW ITS FUNNY ALSO BECAUSE UP TO THIS POINT THAT CAR HAD NEVER BROKEN DOWN AND HAD NEVER BEEN IN THE SHOP . THIS IS OTHER THAN 15 OIL CHANGES TWO BATTERIES AND TWO SETS OF TIRES... I JUST THINK ITS NOT NORMAL. PLEASE HELP WITH SUGGESTION. *JB
MY 2000 FORD MUSTANG SEAT BELT WONT RETRACT. CALLED DEALER ABOUT DEFECT THEY SAID NOT ONE OF CARS ON RECALL FOR THIS PROBLEM. THEY NEED TO LOOK INTO EXPANDING THE RECALL TO COVER MORE CARS WITH THIS PROBLEM. *JB
DT: THE CONTACT OWNS A 2000 FORD MUSTANG. WHILE THE VEHICLE IS PARKED ON A HILL AND THE EMERGENCY BRAKE IS ON THE VEHICLE WILL CONTINUE TO ROLL DOWN A HILL. THE VEHICLE WAS PURCHASED IN NOVEMBER 2003. THE REPAIR SHOP SAID THAT IT WAS SOMETHING WRONG WITH THE EMERGENCY BRAKE. THE EMERGENCY BRAKE, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN, ACCORDING TO THE DEALERSHIP AND THE MANUFACTURER. IN MOST CASES AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE WITH THE EMERGENCY BRAKE ON THE VEHICLE WOULD CONTINUE TO ROLL. ALSO, THE CONTACT HAS BEEN HAVING PROBLEMS WITH FRONT DRIVER AND PASSENGER SEAT BELTS. THE PASSENGER SIDE SEAT BELT WAS WORSE. THE SEAT BELTS WILL NOT RETRACT, CAUSING THE SEAT BELTS TO GET CAUGHT IN THE DOOR. THIS PROBLEM EXISTED SINCE THE CONTACT PURCHASED THE VEHICLE. *AK
THE DRIVER SEAT BELT BECOMES STUCK AND DOES NOT FULLY RETRACT. IT ALSO DOES NOT LOCK UP WHEN YOU BRAKE QUICKLY. THE SEAT BELT IN THE BACK SEAT IS STUCK AND WILL NOT MOVE OR RETRACT AT ALL. IT CANNOT BE USED AT ALL, AND THEREFORE I CANNOT INSTALL THE CHILD CAR SEAT FOR MY BABY. THERE IS AN ACTIVE RECALL FOR THIS PROBLEM FOR THE 2000 FORD MUSTANG, BUT WHEN I TOOK THE CAR TO MY LOCAL FORD DEALERSHIP THEY SAID THAT MY VEHICLE IS NOT COVERED UNDER THIS RECALL. THEY ADVISED ME THAT I WOULD HAVE TO PAY TO HAVE THE SEATBELTS REPAIRED.
A/C CONDENSATION DRAIN TUBE DRIPS ON EXHAUST MANIFOLD CAUSING THE EXHAUST TO BRAKE. ITS AN ON-GOING PROBLEM THAT SHOULD BE CORRECTED. THE ONLY REMEDY IS TO WELD THE TUBE BACK TOGETHER. FROM MANY SHOPS I'VE SPOKEN TO THIS IS A PROBLEM THEY SEE AND KNOW A LOT ABOUT. *NM
COMPLAINT ON MY 2000 FORD MUSTANG COUPE(ORGINAL OWNER ). VEHICLE HAS PROBLEMS RELATING TO THE POSITION OF THE CARPET AROUND THE ACCELERATOR PEDAL. AFTER MINIMAL USE OF THE VEHICLE ( 5000 MILES OR AROUND 3-5 MONTHS OF USE) A LARGE HOLE DEVELOPED ON THE RIGHT SIDE OF THE ACCELERATOR PEDAL. IF THE ACCELERATOR IS DEPRESSED FULLY OR ALMOST FULLY THE SIDE OF YOUR SHOE CAN CATCH ON THE HOLE LONG ENOUGH TO POSE A SAFTEY HAZARD OF NOT BEING ABLE TO TAKE YOUR FOOT IMMEADATLY OFF THE ACCELERATOR PEDAL. I HAVE HAD THIS HAPPEN ON SEVERAL OCCASIONS, AND HAVE TO BE VERY CONCIOUS OF MY FOOT POSITION ON THE ACCELERATOR PEDAL WHEN DRIVING TO PREVENT THIS PROBLEM NOW THAT I AM AWARE OF IT. FORD DEEMS THIS PROBLEM AS NORMAL WEAR AND TEAR ON THE CAR AND WOULD NOT COVER REPLACEMENT OF THE CARPET UNDER MY BUMPER TO BUMPER WARRENTY.(WHICH IS NOW EXPIRED) PICTURES ARE AVAILABLE, PLEASE CONTACT AND I WILL FORWARD THEM TO YOU.
ON MAY 30, 2005, OUR DAUGHTER WAS EXITING A PARKING LOT IN HER 2000 FORD MUSTANG. DUE TO THE FACT THAT THE EXITS WEREN''T CLEARLY MARKED, SHE DROVE OVER THE SIDEWALK, RESULTING IN APPROXIMATELY A FOUR INCH DROP OFF. AFTER WAITING FOR TRAFFIC TO CLEAR, SHE ACCELERATED TO EXIT THE PARKING LOT AND BOTH OF HER AIRBAGS DEPLOYED. SHE WAS FORTUNATE THAT A POLICE OFFICER WITNESSED THIS INCIDENT. AFTER SPEAKING WITH THE OFFICER, I WAS ASSURED THAT SPEED WAS NOT A FACTOR. I ALSO REVIEWED PHOTOGRAPHS OF THE AREA TO VIEW TO SEE THE DROP-OFF AND CAME TO THE CONCLUSION THAT IT WAS THE EQUIVALENT OF A ''HIGHWAY POT-HOLE'', WHICH SHOULD NOT HAVE CAUSED THE PREMATURE DEPLOYMENT OF THE AIRBAGS.
OVER THE PAST YEAR MY 2000 FORD MUSTANG HAS ACCELERATED BY ITSELF WITHOUT MY FOOT ON THE GAS PEDDLE..AND ITS A 5 SPEED ...(STICK SHIFT) THANK GOODNESS I HAVE BEEN ABLE TO THROW IT INTO NEUTERAL AND THEN I HAVE TO SLAM THE GAS PEDDLE DOWN TO THE FLOOR TO GET IT TO UNSTICK ..BOTH TIMES HAVE BEEN ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC...WHEN I ASKED FORD TO LOOK AT IT ..THEY TOLD ME THEY COULDNT FIND ANYTHING WRONG WITH IT .. I HAD TAKEN IT IN TO HAVE THE CATALITIC CONVERTER FIXED..AND THEY SAID THAT MIGHT HAVE BEEN THE PROBLEM BUT IN TALKING IT OVER WITH MY BROTHER (WHO IS A CAR MECHANIC) HE DIDNT THINK THAT THE CATALITIC CONV. WOULD HAVE NOTHING TO DO WITH THE ACCELERATOR STICKING LIKE THAT !.. IT HASNT HAPPENED IN A WHILE BUT ITS VERY NERVE WRACKING WHEN IT DOES/NOT SURE IF THIS HAS HAPPENED TO ANY OTHER MUSTANGS OUT THERE..
I WAS INVOLVED IN A ONE CAR ACCIDENT WHERE I LOST CONTROL AND JUMPED A CURB. MY CAR WAS A 2000 V6 MUSTANG COUPE. THE AIR BAGS DEPLOYED WHEN THE CAR MADE CONTACT WITH THE CURB. BUT I WAS THEN AIRBORN IN THE CAR FOR ABOUT 12 FEET AND BY THE TIME MY CAR HIT THE GROUND MY AIR BAGS HAD DEFLATED, CAUSING MY PASSENGER TO HIT HER HEAD ON THE DASHBOARD. SHE HAD HER SEATBELT ON, AND BE KNOCKED UNCONSCIOUS. ALSO... WHEN THE AIR BAGS DEPLOYED THEY CAME OUT WITH SUCH FORCE THAT IT KNOCKED MY HANDS OFF THE STEERING WHEEL, CAUSING ME TO NOT BE ABLE TO STEER THE CAR .SCARED THAT IF THE TIRES WEREN'T STRAIGHT WHEN WE WOULD TOUCH DOWN THAT WE WOULD FLIP. THE SAME INCIDENT HAPPENED 2 DAYS AGO WHEN MY FRIEND WRECKED HIS 20'01 GT. HE HAD LOST CONTROL OF THE VEHICLE AND CLIPPED A TELEPHONE POLL DOING ABOUT 50MPH. HE THEN JUMPED A DITCH... WENT AIRBORN... AND WRAPPED HIS CAR AROUND A TREE. THE AIRBAGS DEPLOYED,BUT HAD DEFLATED BY THE TIME HE HAD ANY REAL CONTACT. THE AIRBAGS DEPLOYED WHEN HE CLIPPED THE TELEPHONE POLL... BUT WHEN HE NEEDED IT MOST IT HAD ALREADY DEFLATED... CAUSING HIM TO HIT HIS HEAD ON THE STEERING WHEEL AND THEN HAVING HIS HEAD GO THROUGH THE WINDSHIELD. AIRBAGS DO NOT NEED TO DEFLATE SO QUICKLY. I THINK THIS NEEDS TO BE LOOKED INTO. THANK YOU!*AK
FAILURE JUST HAPPENED. FAILURE OF THE "MULTI-FUNCTION SWITCH" ON OUR 2000 MUSTANG CAUSED THE FAILURE OF THE TURN SIGNALS, BRAKE LIGHTS, WIPERS, AND SPEED CONTROL. HAD PROBLEM LOOKED AT BY SEVERAL MECHANICS. THEY REPLACED FUSES, WHICH REMEDIED THE SITUATION FOR 24 HOURS. THEN THE FUSES WOULD BLOW, AND THE SYSTEMS WOULD FAIL. CHEVROLET DEALER DISCOVERED THAT LEAVING THE HAZARD SWITCH IN THE "ON" POSITION WOULD ALLOW THESE SYSTEMS TO FUNCTION NORMALLY, BUT DISABLED THE HAZARD WARNING LIGHTS. UPON CALLING THE LOCAL FORD DEALER AND SPEAKING WITH THE SERVICE MANAGER, I DESCRIBED THE PROBLEM, AND HE SAID IT WAS THE "MULTI-FUNCTION SWITCH", AND THAT THEY HAD REPLACED "A FEW". I HAVE NOT HAD THE REPAIR DONE YET, BUT INTEND TO IN THE VERY NEAR FUTURE. MEANWHILE, MY DAUGHTER DRIVES THE CAR WITH THE HAZARD SWITCH IN THE "ON" POSITION IN ORDER TO HAVE BRAKE LIGHTS, TURN SIGNALS, WIPERS, AND HER SPEED CONTROL OPERABLE. I FEEL THIS IS A SERIOUS SAFETY ISSUE!*AK
THE PASSENGER SEAT BELT WILL NOT RETRACT FROM THE RETRACTOR. ANY ONE RIDING IN THE PASSENGER SEAT IS LEFT UNRESTRAINED. THE DEALER WAS NOTIFIED. *NM *NM
POWER STEERING STOPPED WORKING WHILE CONSUMER WAS DRIVING. CONSUMER WAS ABLE TO DRIVE THE VEHICLE HOME. HOWEVER, NO REPAIRS HAD BEEN MADE AT THIS TIME.*AK
LENS COVERS FOR HEADLIGHTS ARE FOGGY AND PITTED SO BAD THE BULB ISN'T EVEN VISIBLE MAKING NIGHTTIME DRIVING DIFFICULT. WE WORK WITH SEVERAL POLICE OFFICERS WHO HAVE EXPRESSED CONCERN AS THEIR FORD POLICE CARS ARE HAVING THE SAME PROBLEM WITH LIMITED VISIBILITY DURING NIGHT PATROL DUTY, OFTEN CHOOSING NOT ENGAGING IN CRIMINAL CHASES OVER PUBLIC SAFETY CONCERNS. THE EXPENSE TO REPLACE THESE COVERS AVERAGES OVER $200 PER LENS COVER AND IS NOT COVERED BY INSURANCE. *JB
WHILE DRIVING 55 MPH THE INTAKE MANIFOLD SPLIT WITHOUT WARNING. AS A RESULT ALL THE COOLANT AND WATER LEAKED FROM THE ENGINE. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
WHILE TURNING ON THE HEAT DEFOGGER IT FAILED TO COME ON. THE VENTS WOULD BLOW OUT COLD AIR. THIS CAUSED POOR VISIBILITY TO SEE PROPERLY. THE DRIVER WAS ABLE DRIVE TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE DEFOGGER. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS HAPPEN MORE THAN ONCE AND HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
WHILE DRIVING SEAT BACK BOLT BROKE, LAYING THE CONSUMER COMPLETELY DOWN. CONSUMER WAS VERY CONCERNED. *AK * TC
FORD MUSTANG 2000, FRONT HEAD LIGHT COVERS BEGAN TO SHOW SMALL CRACKS SIMILAR TO SPIDER WEB. WITHIN A 2 MONTH PERIOD ENTIRE COVER HAD CRACKS ALL OVER IT, TO THE POINT WHERE IT APPEARS THAT THE LIGHTS ARE COVERED IN SOMETHING WHITE. I DO NOT FEEL COMFORTABLE DRIVING AT NIGHT BECAUSE LIGHT IS SO DIM. I HAVE TALKED TO OTHER PEOPLE WHOM HAVE HAD SAME PROBLEM WITH FORD CARS. THIS IS CRAZY AND DANGEROUS. I CONTACT FORD NO RECALLS ON THIS CAR AND THEY DID NOT SEEM TO CARE ABOUT THE PROBLEM. *JB
CONSUMER WAS DRIVING AND SUDDENLY THE AIR BAGS DEPLOYED. CONSUMER STOPPED SUDDENLY, CAUSING THE VEHICLE BEHIND TO BE INVOLVED IN A CRASH. MANUFACTURER TOLD CONSUMER TO REPORT INCIDENT TO THE INSURANCE COMPANY. *AK
CONSUMER COMPLAINED THAT THE FRONT SEAT BELTS WERE STUCK IN THE RETRACTORS. DEALER EXAMINED THE BELTS AND WILL NOT REPLACE THEM FOR FREE. ONE OF THE BELTS BROKE A YEAR AGO, AND THE OTHER ONE JUST RECENTLY.*AK *TC
WHILE DRIVING PASSENGER'S SIDE AIRBAG WENT OFF INADVERTENTLY. PASSENGER SUSTAINED HEAD INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS TOWED. *AK
I BOUGHT MY MUSTANG IN 2001 AND THE PAINT ON THE ROOF OF MY CAR IS RUSTING/CRACKING FROM THE INSIDE OUT. THERE ARE SEVERAL OF THESE FORMING I WENT TO KOONS FORD OF FALLS CHURCH AND TALKED TO JOHN MORRIS (703) 241-7298 EXT 1500 WHICH GOT IN CONTACT WITH A FORD REP RAY RISANO AND THEY STATED THAT THERE IS NOTHING THAT THEY CAN DO BECAUSE THE CAR IS PAST THE 3 YEAR/36,000 MILE WARRANTY. I HAVE VERY DETAILED PHOTOGRAPHS IF REQUESTED.*AK
PURCHASED VEHICLE FROM USED CAR LOT ON 5/14/2004. HAD SUSPICION THAT VEHICLE HAD BEEN WRECKED AND REPAIRED. THEY ASSURED ME THAT THEY DO NOT SELL VEHICLES LIKE THAT AND IT WAS NEVER IN AN ACCIDENT. I RECEIVED A STATEMENT FROM AN AUTO BODY SHOP STATING THAT THE VEHICLE HAS BEEN WRECKED AND REPAIRED AND STILL HAS SUSPENSION DAMAGE. THE DEALERSHIP I PURCHASED THE VEHICLE FROM THINKS I AM LYING AND TRYING TO GET OUT OF A CONTRACT. I HAVE TAKEN PICTURES OF THE VEHICLE AND ITS DAMAGES. I HAVE ALSO OBTAINED A CAR FAX REPORT STATING THAT THERE WAS AN ACCIDENT REPORTED IN WASHINGTON STATE WITH A POLICE REPORT # AND A ACCIDENT REPORT #. SINCE THE VEHICLE WAS PURCHASED, IT DROVE REALLY SQUIRMY, PULLED TO BOTH SIDES OF THE VEHICLE AND HAD A PROBLEM WHEN IT WAS TEST DROVE. THEY THOUGHT IT WAS BRAKES AND IT ACTUALLY WAS A PROBLEM WITH THE GEARS. THE BRAKES WERE OK, THEY WERE NOT THE BEST AND DID NOT STOP THE VEHICLE THAT WELL. THE VENTS IN THE VEHICLE WERE BROKEN OUT, WHICH I FIXED THE BEST I COULD, THE SHIFT BOX INSIDE THE VEHICLE HAD THE PROTECTIVE COVER MISSING AND THE SHIFTER INDICATOR THAT LETS YOU KNOW WHAT GEAR YOU ARE IN DID NOT MOVE AT ALL.*AK
CONSUMER INDICATED THAT BOTH PLASTIC HEADLIGHTS HAD GLAZED OVER, ALMOST OPAQUE. IT RESULTED IN EXTREMELY REDUCED HEADLIGHT VISIBILITY DURING THE NIGHT, OBSTRUCTING CONSUMER'S VIEW WHILE DRIVING THE VEHICLE. *AK THE CONSUMER STATED THAT THE PLASTIC ON BOTH HEADLIGHTS WAS SO BAD THAT IT WAS IMPOSSIBLE TO SEE WHEN THE SUN STARTED TO SET. *TC
THE SUPPORT MECHANISM THAT SUPPORTS THE REAR END OF THE VEHICLE RUSTED. THE MANUFACTURER STATES THAT NO DEFECTS HAVE BEEN REPORTED. *JB
AFTER HEARING A NOISE FROM THE REAR OF THE VEHICLE. THE LEFT REAR UNIBODY BEGAN TO CRACK. THE DEALER STATED THAT IF THE CRACK GETS WORSE IT WILL RELEASE THE REAR END OF THE VEHICLE. *JB
DURING ACCELERATION GOING UP HILL THE DRIVER SIDE SEAT BROKE, COUSING ME TO ALMOST LOOS CONTROLL OF THE VEHICAL. THE TOP PART OF THE SEAT IS SECURED WITH ONLY ONE BOLT WITCH SNAPED, ALLOWING THE TOP HALF (BACK SUPPORT) OF THE SEAT TO FOLD COMPLETELY BACK WORDS ON TO THE BACK SEAT. I WHEIGH ABOUT 180 LB, IF THERE WAS SOME ON IN THE BACK THEY MAY HAVE BEEN HURT, AND I HAD TO RELY ON HOLDING THE STEERING WHEEL TO PREVENT ME FROM FALLING BACK. TO REPAIR I HAD TO DRILL THE REMAING HALF OF THE BOLT OUT, AND THEN RETHRED THE WHOLE, AND INSERT A NEW BOLT. *AK
FRONT PASSENGER TIRE BROKE OFF FROM ITS RIM WHILE DRIVING. *MR THE RIGHT FRONT TIRE WITH IT'S RIM FRAME HAD BROKEN OFF FROM THE CENTER BASE. THERE WAS A SERIES OF BODY/CHASSIS DAMAGE AND THE AIR BAG(S) DID NOT DEPLOY. *SC *JB
WHILE CLEANING MY SPARK PLUGS, I NOTICED THE NUMBER #3 SPARK PLUG HAD OIL ON THE SPARK PLUG THREAD. WHEN I PUT MY FINGER INTO THE NUMBER #3 CYLINDER HOLE OIL SHOWED ON MY FINGER. THE NUMBER #3 PLUG WAS ALSO FOULED COMPARED TO THE OTHER NEW PLUGS. THIS COULD LEAD TO ENGINE DAMAGE OR A FIRE IN THE ENGINE AREA. I HEARD THAT FORD HAD A SERVICE BULLETIN ON THIS PROBLEM, BUT I CALLED FORD AND THEY SAID THERE IS NO SERVICE BULLETIN ON MY CAR FOR THIS PROBLEM. I WAS TOLD BY MANY OWNERS THAT FORD HAD A VALVE COVER BUFFLE TO PCV VALVE PROBLEM ON 1999 AND 2000 MUSTANG 3.8, BUT THEY WILL NOT DO ANY THING TO CORRECT THE PROBLEM. I WAS TOLD MY MANY OWNERS THAT THEY MOD. AND REMOVED THE PCV VALVE AND REPLACED IT WITH FILTERS TO STOP OIL GETTING INTO THE CYLINDERS. THIS WOULD MAKE IT ILLEGAL AND WOULD LIKE TO SEE THE PROBLEM CORRECTED PROPERLY. I WAS TOLD THAT THE 2001 VALVE COVERS AND UP CORRECTED THIS PROBLEM.*AK
HEADLIGHT PLASTIC LENSES HAVE BECOME VERY CLOUDED AND IT WOULD APPEAR THAT THE HEADLIGHTS EMIT LESS LIGHT AND IN A MUCH MORE DEFUSED MANNER, SO THAT THE HEADLIGHTS ARE NOT AS EFFECTIVE. IT WOULD APPEAR THAT 4 YEARS IN THE SUN IN TEXAS HAS PROBABLY CAUSED QUITE A FEW FORD PRODUCTS WITH THESE PLASTIC HEADLIGHT LENSES (COVERS) TO BE IN THIS CONDITION.*AK
PROBLEMS WITH VEHICLE'S POWER BRAKE BOOSTER.*MR THE BRAKES WERE NOISY WHEN USED. THE BRAKE BOOSTER WAS REPLACED. *NM
I WAS DRIVING A MUSTANG ON AN ICE ROAD WHEN I LOST CONTROL OF THE CAR AND HIT A BIG TREE THAT WAS ON A DITCH. I HIT THE TREE WITH THE FRONT OF THE CAR. THE AIRBAGS DID NOT DEPLOY WHICH CAUSED MY HEAD TO HIT SOMETHING AND I WAS BLEEDING REAL BAD AND NOW I HAVE A BIG SCAR ON MY FOREHEAD. *AK
THE AIR DUCTS SWEAT AND CAUSE COLD WATER TO DRIP ON THE DRIVER'S FEET. *AK
WHILE DRIVING 60 MPH, THE DRIVERS BACK SEAT BROKE. THE CONSUMER LOST CONTROL, BUT WAS ABLE REGAIN CONTROL AND PULLLED OVER. *AK THE BROKEN BOLT WAS REPLACED BY THE DEALERS. THE CONSUMER WAS INFORMED THAT THE FORD EXPLORERS WERE BEING RECALLED FOR THE SAME BOLT. *SC *JB
WHILE DRIVING 30 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIR BAGS DID NOT DEPLOY, AND DRIVER'S SIDE SEAT BELT FAILED. AS A RESULT, DRIVER HIT THE WINDSHIELD, AND SUSTAINED SEVERE LOWER BACK AND NECK INJURIES. *AK
I BOUGHT A 2000 FORD MUSTANG AND THREE DAYS LATER I NOTICED THE SHIFT INDICATOR POSITION MARKER ON THE FLOOR WAS NOT SHOWING WHAT GEAR THE CAR WAS IN. THIS COULD CAUSE AN ACCIDENT DURING DAY AND MOST LIKELY DURING NIGHT DRIVING AND COULD ALSO CAUSE TRANMISSION PROBLEMS NOT BEING ABLE TO SEE THE GEAR SHIFT POSITION. I TOOK IT TO THE FORD DEALER AND THEY INSTALLED A NEW BEZEL ASY-TRANSMISSION AND IT WORKS FINE NOW, BUT A CAR THAT'S ONLY FOUR YEARS SHOULD NOT HAPPEN AND I HAVE NEVER HAD A CAR THAT THE SHIFT INDICATOR MARKER HAS BROKEN.*AK
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
OWNER WAS COMPLAINING THAT THE ENGINE LIGHT KEEPS COMING ON. OWNER TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE NOT RESPONSIBLE. OWNER TOOK THE VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT THE CATALYTIC CONVERTER HAD BEEN REMOVED CAUSING THE VEHICLE TO SHUT DOWN DUE TO EXCESSIVE HEAT. PROVIDE FURTHER DETAILS. *NM
WHILE DRIVING AT AN UNDETERMINED SPEED ENGINE CHECK LIGHT APPEARED. CONSUMER CONTACTED DEALERSHIP ON FOUR SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK
PAINT PEEL,PAINT IS BUBBLING AND SPLITTING ON HOOD AND ROOF. IT IS ALSO CRACKING VERTICAL PART OF TRUNK.
THE PAINT IS CRACKING AND PEELING ALL OVER THE ROOF OF MY 2 1/2 YEAR OLD MUSTANG. IT STARTED AS ONE SPOT, NOW THERE IS A LARGE HOLE WITH RUST UNDERNEATH IT. THERE ARE ABOUT 13 SMALL CRACKS IN THE PAINT ON THE ROOF WHERE IT IS PEELING, AND OTHER SPOTS ON THE HOOD AND FRONT BUMPER. I HAVE BEEN TO MY DEALER 4-5 TIMES TO ATTEMPT REPAIR AND FINANCIAL REIMBURSEMENT, ONLY TO GET THE RUNAROUND. A FORD REP SUPPOSEDLY LOOKED AT IT, AFTER FORD OFFERED TO PAY HALF THE $400 ESTIMATE, BUT THEY HAVE NOT MADE ATTEMPTS TO CONTACT ME. THE DEALER IS MOSSY FORD IN SAN DIEGO, CA. I HAVE DISCOVERED THAT FORD REPAINTED MY VEHICLE BEFORE SELLING IT TO ME AS "NEW". THE THICKNESS IS 10MM ON THE PAINT; AVERAGE IS 3-4. A REPAINTED CAR IS OBVIOUS UPON INSPECTION OF PAINT SPECIALISTS. RUST FROM UNDERNEATH THE VEHICLE HAS "POPPED UP" AND CRACKED THE PAINT COMING FROM THE INSIDE.
I BOUGHT THE VEHICLE USED ON MAY 03, 2003 FROM RAMEY FORD IN TAZEWELL, VA AND UNDER THE TERMS THAT THEY WOULD CHECK THE CLUTCH FOR VIBRATION. UPON CHECKING THE CLUTCH, I WAS ADVISED THAT THE CLUTCH ROD NEEDED REPLACED AND THIS WAS COMPLETED. AFTER GETTING THE VEHICLE BACK THE FIRST TIME, I HAVE GONE THROUGH AN ONGOING PROBLEM WITH THE CLUTCH MAKING A VIBRATION/RATTLE TYPE NOISE THAT COMES AND GOES EVEN AFTER THE PRESSURE PLATE, THROW-OUT BEARING, AND FLY-WHEEL WERE REPLACED. ALSO, FOR 3 1/2 TO 4 MONTHS THE SERVICE ENGINE SOON LIGHT WOULD COME ON PERIODICALLY AND START BLINKING AND THEN GO OFF, THIS HAS FINALLY STOPPED AFTER 3 ATTEMPTS AT FIXING THE PROBLEM, AFTER THE PCM WAS REPROGRAMMED AND A COIL PACK WAS CHANGED. FOR A CAR THAT LOOKS BRAND NEW INSIDE AND OUT, THESE CONSTANT PROBLEMS HAVE BEEN VERY TROUBLESOME AND AGGRAVATING ESPECIALLY AFTER 6 REPAIR ATTEMPTS (GOING ON 7).
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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