There has been a recall on this vehicle (2024 Ford Maverick) since September 2024 with no available fix. The problem is with the backup camera freezing. The 2025 Maverick seems to not have the problem, so it appears to have been addressed with the new models. Why is this recall repair taking so long?
2024 Ford Maverick Hybrid complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2024 record →
Cuando venia de un viaje con mi familia y active el control crucero el carro estaba muy bien. Pero cuando lo desactive se escucharon 2 golpes en la parte del motor y cuando frene la frenada era como pulsada Fue algo rraro que nunca avia experimentado y cuando esta apagada hace un ruino como de bloqueo y desbloqueo aunque no toque la lleve
Orignial battery was dead after 60 days of ownership. Vehicle would not start and had to be jump started. Vehicle driven to dealership and battery was replaced.
Since October 2024, at approximately 6,000 miles, began receiving this warning message in the ford pass app: “Remote features disabled to preserve battery Your 2024 Maverick equipped with FordPass(TM) Connect has entered Deep Sleep mode to conserve battery energy. Remote features including start/stop and lock/unlock may be temporarily unavailable because your battery charge level is low. You can easily fix this yourself by going for a longer ride. Make sure to keep your air conditioning and accessories off during this drive to recharge your battery faster. If your vehicle doesn't start: - Jump start it then take it for a drive to recharge the battery - Contact your preferred dealer for further service if needed” In November the interior lights stopped working when the car door would be open with or without the truck on. No open door would register the lights to come on. I have done exactly what they say to do in the message but still, I am getting this same message and no interior lights. I plugged in a code reader into the truck to test the battery and it showed that it had an abnormal battery function. There is no recall for my truck for this issue, but there are for other vehicles. My truck needs to be included in this recall so I can have working interior lights, and a normal-functioning battery. This has been an on-going issue for roughly 4 months. The photo included over the interior light is showing you that the switch is in the proper position and the door is open but
Concerning 2024 Ford Maverick hybrid pickup. Vehicle has had a sudden loss of power and loss of acceleration at highway speeds on four different dates between December 2024 and late January 2025. Took to local Ford dealer service [XXX] There were no vehicle health alerts or diagnostic trouble alerts. Service advisor searched manufacturer database found no information related to problem, and to call and bring vehicle in again if it reoccurred. Safety of passenger and self endangered due to sudden power and acceleration losses. On 3/4 incidents I was able to pull over to shoulder and engage emergency flashers. On two of these occasions vehicles close behind mine had to quickly engage their brakes to avoid collisions, and one following vehicle also had to make an emergency move to swerve away from my vehicle and avoid collision. On fourth episode there was a very near miss of collision - six following vehicles had to emergency brake to avoid a multi vehicle collision at highway speed. Problem could not be reproduced by dealer service center. The vehicle was inspected by dealer service tech on [XXX] as noted above. There were no warning lamps, messages or other symptoms of problem prior to the failures that I was aware of. However, since my focus was on quickly and safely reacting to get the vehicle off the road and avoiding collisions there may have been warnings or symptoms I was unaware of. The speedometer needle went down and the accelerator was completely unresponsive when I
The contact owns a 2024 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility which prevented the driver from safely operating the vehicle. The contact stated that several unknown warning lights were also illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that on a separate occasion, while stopped at a traffic light after the hybrid battery turned on, the engine revved independently. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
12 volt battery systems drains power while in the off position making the cab unsafe because no lighting is available when the truck goes into deep sleep mode (this is caused by the battery drain). This occurs frequently. Lighting the cab is a safety feature in my opinion.
A Blue Ox baseplate Part #2690 broke at the weld joint. This is due to the attachment points being to far apart. The industry standard is 24-28”. The blue ox is 41”. This causes undo stress on the weld especially during heavy braking.
This recall was put into effect in December, causing my vehicle to be taken off a rental program, causing a loss in income. 24V684 states that the vehicle camera will freeze, but to continue to drive the vehicle. This recall should not have been released until a remedy was available.
This is a hybrid vehicle and offers remote features to be able to lock/unlock and start the vehicle through an app. However there is apparently a "known issue" (dealer service department confirmed) with no known fix and an approximate resolution date of mid 2025. the issue is that the 12V battery (not hybrid) drains on its own and begins to fail when the vehicle is not running. They aren't sure of the cause but it could be related to the remote features and causes the battery to be always on or running. We wake up to error messages several times a week on our app that the remote features are unavailable, that the battery is drained, and that we may need to jumpstart the battery and drive it a long time. This has been a safety issue because we have been unable to access the car via app or key remote, needing the physical key, and on occasion have needed to jumpstart the vehicle. We have brought this vehicle to the dealer where they have replaced the battery at least once maybe twice, and the last time confirmed to us that there is not yet a recall but might turn into one because it is a known safety issue and the manufacturer has issued them specific codes and warnings and authorized them to replace and test battery more frequently than usual due to the issue and that a workaround will be announced from the manufacturers to the dealers sometime in 2025. But calling AAA to jumpstart your car just so you can drive it to the dealership when you need to go to work is not a safe wa
12 volt battery not keeping a charge. Twice vehicle had to be jumped recently. The App reports Battery Saver mode 95% when parked. Dome lights don't work 80% of the time. Remote key fob won't open doors 10% of the time. Have to use key to unlock vehicle Taken to the dealer on 11/1. It stated, "Engineering is currently working on a fix for an intermittent battery draw. Disconnected and tested per SSM 53087. Battery passed. No repairs at this time". The problem has become worse as if battery won't hold a charge. Had to jump vehicle recently. Approximately 1 minutes after turning off the ignition, radio and driver display both say, System shutting down to save battery. I have scheduled a second appointment for 1/31 to see if battery is failing.
The main battery keeps going into battery saver mode and tells me to drive the vehicle to get it out of battery saver (i.e., charge the battery) even after I've driven the vehicle for over an hour. Some people have reported that the main batter goes into battery saver even when the vehicle is running! Also, the collision avoidance is a joke. I've had it come on ONCE when it was nearly unavoidable to hit the car in front of me. If I had already not been taking evasive action, there would have been a collision. The settings saying "warn me at max distance" don't seem to have any effect on this. Not a helpful feature and downright dangerous if one were to depend on it.
My 24 Ford Maverick Hybrid goes into deep sleep so it will not start after sitting for a few days,i have to run a battery tender or battery goes below a certain voltage number and it then goes into deep sleep.Been to dealer twice for same problem they charge the battery and they say it past's Ford's test but you don't drive a few days and goes back into sleep mode unable to start or drive vehicle. I do not drive vehicle everyday but you can not rely on it to work if sitting for a few days to a week.My sales person said Ford is suppose to have a fix first quarter of 2025 but not sure this will happen i hope like hell it does.Been trying to get Ford to replace the battery under warranty so far no luck,but they still need to fix the charging system or get a fix to maintain battery s it does not go dead and leave owner's stranded.
On 1/19/2025 I was driving on the freeway with with the cruise control on, going about 72mph. When out of nowhere my cruise control was automatically canceled, and I lost all power to my acceleration pedal. I would push down and would get no response from the engine. I had to slowly drift my car to the shoulder of the road to come to a stop. Luckily the power was still going to the brakes. I turned off my vehicle and turned it back on. After that the acceleration started working again. My vehicle only has 8600 miles.
Tail lights cracked with very minimal impact. Plastic casing on tail lights appears brittle and defective.
I have a 2024 Ford Maverick Lariat Hybrid with only 1880 miles on it and every 3 days the battery drains from 99% down to 39%. I keep getting the Deep Sleep messages and the dealer refuses to replace the battery. I even got a message saying to drive the vehicle on a day when the vehicle was at the dealer and had been started and driven 6xs that day. Ford released a communications to Service depts but not a fix. Their solution is for the consumer to take their truck to the dealer every 3 days instead of replacing a bad battery. I took truck to dealer 12/31/24, 1/2/25, 1/6/25, and called 1/9/25. First time tech said battery test at 99% then on [XXX] when it was at 39% and he saw the "Drive the vehicle" messages, he started to believe me. Ford needs to fix this because after the 4th time taking it to the dealer and not getting it fixed, it will qualify as a Lemon in TX under the Lemon Law INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Water inside engine. On December 18, 2024 the fist vehicle oil change attempted at 9800 miles at independent oil change vender. Upon removal of oil cap the technician noticed a milky white residue on cap as well as inside valve cover. Technician indicated that this was evidence of water inside engine. Oil change was canceled and picture of the residue on the oil cap was sent to the dealership. The dealership communicated that this was a normal issue and that there should be no concern. Oil was subsequently changed by the independent vendor.
Shortly after starting the vehicle and stopping at a stop light after driving approximately 50 yards, the vehicle jerks, feels like engine/drivetrain is shuddering, and attempts to lurch forward. To stop it I have to apply additonal pressure to the brakes. This has occurred 4 times that I detected after driving on a daily basis since 12/20/24 (when vehicle was purchased) and today 01/01/25. I have not contacted the dealership about this issue yet. There have been no warning lamps, messages or other related symptoms that I have detected.
My 2024 Ford Maverick manufactured 9/24 has failed to unlock on two separate occasions with key fob and the interior lights failed to come on when I unlocked the driver door with the mechanical metal key. When I checked the charge status of my battery it was depleted below 75%. I also noticed that the battery was a flooded acid type and is installed under the rear seat within the passenger compartment. The placement of a flooded acid type of battery in the passenger compartment poses a significant danger and risk of acid exposure in the event of a collision.
CV axle joint near engine failed and leaked grease out of joint. Axle is damaged but still drive able until replacement part comes in on 1/31/25. This is a FWD hybrid.
VEHICLE KEEPS GOING INTO " DEEP SLEEP" MODE. Can ot start and can not get into the vehicle. Requires a jump start and you are left stranded anywhere. Ford told me they are aware of this issue in the hybrid but their engineering department has NO solution. You can be left stranded in unsafe or dangerours places. I bought the vehicle in march 2024, new, so that at 74 years old Iv would have a reliable and safe vehicle.
Vehicle was parked in attached garage. Smelled gasoline smell inside the house. Investigated the source of the smell and found the vehicle to be leaking fuel where the filler neck attaches to the fuel tank.
When stopped in drive with brakes applied, the vehicle will lurch forward without me releasing the brakes. This is not an intermittent issue - it happens constantly. This is obviously a safety issue and many other owners have reported the same issue on several forums.
The contact owns a 2024 Ford Maverick. The contact stated that while the vehicle was turned off and the doors were opened, the interior lights failed to illuminate. On another occasion, while the vehicle was parked for approximately four days, the doors were closed while in Sleep Mode, and none of the exterior lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the battery was not holding a charge, and the battery was replaced. The vehicle was repaired but the failure reoccurred approximately a week later. The vehicle was taken to another dealer where it was diagnosed and determined that a software update needed to be performed. The manufacturer was notified of the failure. The failure mileage was 1,475.
Lost acceleration function on freeway, no error code or warning sound. I didn't lose power just wasn't able to accelerate had to pull over and restart engine for the problem to go away.
My Ford Maverick truck was purchased and delivered on [XXX]. From the very first day, I have experienced issues with the central infotainment screen. Specifically, the screen frequently freezes, particularly when using Google Maps. My vehicle is an essential tool for my daily work, as I am an air conditioning technician and spend long hours driving. Additionally, I have noticed a significant delay in the rearview camera display, which also frequently freezes. This poses a considerable risk to pedestrians and vehicles that may pass behind my truck, turning it into a serious safety and convenience issue. I have taken my vehicle to the dealership three times, leaving it for several days on each occasion, but the problems persist after every visit. I purchased my truck from "Planet Ford Spring" in Spring, TX, but due to its proximity to my residence, I have carried out maintenance and filed complaints regarding this issue at "Tomball Ford" in Tomball, TX. I have repeatedly requested that the service advisors involved in my case replace the screen or upgrade it to a more reliable system. However, they claim that, according to Ford’s procedures, they are not authorized to make such changes. I urgently request a definitive solution to this issue, as I cannot continue visiting the dealership month after month hoping for a resolution. This problem must be addressed immediately for safety reasons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
The fuel tank is leaking where the fill tube enters the tank on the drivers side. It was at the dealership for this issue once. A hose clamp was found to be loose. It was tightened and considered fixed. Just tonight while.the truck had a full.tank I decided to inspect the repair. I found it to be leaking still. I have read of 22MY trucks having an issue with the interface between the fuel tank and the tank inlet hose barb fitting. (The white part in the attached picture.) I only noticed the gas smell originally whith a full tank and while parked in the garage. The fumes where overwhelming.
Car battery died. When jumped, it then started up. However, upon getting onto the street - only the hybrid battery would engage (not the combustion engine). Thus, my speed was limited to ~10 miles per hour and this made the drive very unsafe.
Front right cv joint failed after only 30,000 miles
It happened twice in 3 days. The first time I lost electrical power, the battery died. I use a trickle charger to recharge it for 4 hours, then it functioned as normal for one day, I went to the dealer for service and they looked at it and said there was nothing wrong and sent me home. On the third day, it died again. All electrical power was lost, the car was locked up, and could not be shifted to neutral for towing. It is now sitting at my driveway waiting for Ford roadside service to tow it to a dealer for diagnostic and services.
I have a 2024 hybrid Maverick with 17,000 miles on. The The 12 volt battery is a known issue in the vehicle that Ford has failed to address. When I went to go start my truck the other morning the battery had failed. I hooked up a jump pack to the proper terminals under the hood so that I could start the vehicle. I was successful in starting the vehicle after that. I had every warning message pop up on the dashboard. I turn the vehicle off and try to restart a few times to no avail. I had somewhere that I had to be so I started to drive. The accelerator pedal did not register at all from zero to all the way down to the floor. The truck was accelerating on its own to about 35 mph. The brakes worked the steering worked the accelerator pedal did not register at all. I parked the vehicle to try it again three or four times each time same. Then I parked for sometime maybe an hour. I tried it and it seemed to drive just fine but with a check engine light. The vehicle through all sorts of low voltage codes. This is unacceptable and should never happen to a vehicle when jump stared. I have never seen a vehicle operate the accelerator without input from the driver and I could literally put the pedal to the floor multiple times and it did not rev up or speed up at all just continue to accelerate on its own accord to about 35 mph. Going down hills the brakes work but as soon as I let off the brakes it would accelerate again. I am very busy and I have not had time to go to the dealership
Grabby brakes when stopping at lower speed just before coming to a complete stop. sudden braking causing one to feel like being forced forward in seat. Very concerned if it gets icy on roads and losing control of vehicle! This is a hybrid.
Vehicle spontaneously shifted to neutral while driving on highway.
Rearview camera lags and occasionally freezes image during reversing. Lagging and freezing gives a false sense of vehicle position. There has been one occasion where the image froze and stayed frozen even after putting vehicle in "D" and traveling up to 30mph+. Vehicle is not part of latest recall for frozen rearview camera issue.
The vehicle goes into what they call a sleep mode. It shuts systems down to save the battery. At this point, it’s more of a nuisance than a major problem. Fortunately, every time I got in the vehicle, it started and was fine but what happens is it shuts down all the remote functions, you can’t use your app on the phone go to get in the car at night the interior lights aren’t working. It’s pitch black, just a inconvenience but Ford has no answer that answer was to shut down all the remote functions on the car to me that doesn’t make sense. Why have those features if you can’t use them?
Backup camera can freeze or jump frames, particularly if you use shortly after starting the car. This makes it hard to trust the camera view.
My wife and I purchased the NEW truck in May 2024. It now has 4970 miles and had our first issue Sept 10th. When we attempted to reverse out of the driveway, with the foot firmly on the brake and the start button engaged, the truck unexpectedly rolled out of the driveway. This alarming incident poses a significant safety risk, as the brake pedal was fully pressed, yet the truck was in motion. I drove back into the spot. Multiple check engine lights came on, and the ABS and parking brake faults were on. I called Ford and had it towed the next day. It is currently still in the Ford dealership shop. They gave us a rental car, thinking it was a faulty Electronic brake booster controller. Still waiting on ETR. My wife and I couldn't be more grateful that this happened in our driveway; this could have been a serious accident if it was to occur on the freeway.
While driving my hybrid Maverick on the interstate at approximately 75 mph, I accelerated to overtake another vehicle going up a slight hill (very slight). When it hit around 80mph, the power meter hit 100% and there was a momentary complete loss of power (peddle felt dead under foot) and vehicle started to decelerate. I let off the pedal and reapplied gently staying well below 50% power. The truck seemed to have less power for the remainder of the interstate drive but returned to normal after shutting off, restarting and driving again. A very dangerous situation on the interstate when you press the accelerator and change lanes to overtake someone only to start slowing down immediately. Have not visited dealership, vehicle has not been inspected by any third party, and no lamps messages or warnings on the dash or in the app.
Exhaust flange clamp improperly installed during manufacturing process causing exhaust leak not identified until consumer noticed after approximately 40 miles of use. At time of writing dealership has not inspected. No warning lights or indicators. Audible sputtering heard when gas engine runs. Hybrid vehicle.
I purchased a 2024 Ford Maverick Lariat Hybrid truck on [XXX] and have discovered a safety issue. When I operate the windshield washer, the washer fluid tank fully drains in about ten seconds. I can visually see the fluid level fall rapidly. Washer fluid sprays at a high velocity on my windshield until the tank is empty. There is no evidence of a fluid leak. Last week, I took the truck to a local Ford dealer. They were the ones who discovered the rapidly draining tank and they escorted me from the lounge area to the shop and showed it to me. Both the service writer and three mechanics standing at my truck stated that they had never seen anything like that occur before. The service writer brought over the service manager, who took a look and suggested that perhaps there was a problem with the nozzles. He also stated that he had never seen this issue before. The dealership ordered new nozzles. I returned to the dealership this afternoon to have the replacement nozzles installed. When the function of the windshield washer was tested, the bottle again drained in about ten seconds. One of the technicians then tested a new Ford F150 that is in the shop today and it also drained rapidly. I asked that a new Maverick on the lot be tested, which the dealership immediately did, and it also drained in about ten seconds. Evidently, Ford has an issue with this function on some of their new vehicles. Windshield washing is an important safety feature and it is not functioning as it should on
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics the
Prematurely changed engine oil on New vehicle at 2200 miles, break-in period. I refilled with recommended 5.7 quarts of oil. Removed from the ramp. Level ground dip stick check. Over full. I removed 1.5 quarts, and see metal in Brand new oil. I have video. 2 weeks later I random removed 0.75 quart to inspect the integrity. More metal flakes from engine. Ford did not debur engine components of this vehicle.
Engine lost power in middle of driving interstate at steady speed . Was not in middle of accelerating or braking .Had to coast do feeder road. Turn car off and Restart before engine would re-engage
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last
2024 Ford Maverick turned off and gave me a message across dash that said stop safely now. In pulling onto the shoulder was almost hit by traffic from behind. Vehicle would not restart and had to be towed. It took 2.5 weeks to get it repaired. They replaced the high voltage power inverter, one time use bolts, and the high voltage fuse.
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
There is NO "rubber" pedal on the gas pedal. Foot easily slips off "metal" pedal whether shoe is dry, wet, muddy snow encased, etc. Unable to maintain positive pressure on gas pedal as shoe/foot easily slips off. First vehicle I have driven with no "rubber" pad on the Gass pedal. With no "rubber" pad, may not be able to accelerate due to foot slipping OSS, may cause unnecessary REAR END COLLISION.
Driving on Baltimore's 695 outer loop traveling south at apx 65-75 mph in the left lane, the truck flashed a warning"stop safely now" all vehicle powertrain was disabled and I, while decelerating uncontrolled, pulled across 4 lanes to a median and waited roadside 3+ hours before ford's roadside collected the truck.
While driving in traffic and allowing the advanced cruise control to operate, while coming to a stop, the vehicle stopped recognizing stopped traffic and begun accelerating. I intervened and hit the brakes before a collision occurred. This was verbally reported to the dealership and was to be inspected at time of recall service.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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