Page 8 of 22 · complaints 351–400 of 1,064

2007 Ford Fusion complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Air Bags
Filed Dec 14, 2017AL

TAKATA RECALL - NOTIFIED IN JUN OF 2016 OF RECALL AND THAT I WOULD BE CONTACTED WHEN PARTS ARRIVED. REACHED OUT TO LOCAL FORD DEALER IN CHARLOTTE, NC AND WAS TOLD I WOULD BE CONTACTED WHEN PARTS ARRIVED. MOVED TO ALABAMA IN JULY, 2017. REACHED OUT TO LOCAL FORD DEALER AND CONTINUE TO BE TOLD THAT PARTS FOR THE AIRBAG RECALL HAVE NOT BEEN PROVIDED BY THE MANUFACTURER. WILL THE AIRBAGS GET REPLACED? WHAT RISK IS THERE TO CONTINUE TO USE THE VEHICLE?

Air Bags
Filed Dec 12, 2017VA

TAKATA RECALL - PASSENGER AIRBAG IS CAUSING A RUPTURE IN DASHBOARD AND AIRBAG INDICATOR LIGHT IS ALWAYS ON

Air Bags
Filed Dec 12, 2017PA

TAKATA RECALL. THIS CAR WAS RECALLED ON JULY 2016 AND FORD HAS NOT FIXED THE PROBLEM. I HAVE OPENED A COMPLAINT WITH FORD, CASE NUMBER CAS13704183. FORD STATES THAT THEY DO NOT HAVE A SOLUTION TO THE PROBLEM.

Air Bags
Filed Dec 11, 2017MO

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BOB SIGHT FORD (610 NW BLUE PKWY, LEE'S SUMMIT, MO 64063, PHONE:(816) 524-6550) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 11, 2017MD

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT NOTICED THAT THE TOP SEAL OF THE FRONT PASSENGER SIDE AIR BAG (ABOVE THE GLOVE COMPARTMENT) WAS CRACKED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 11, 2017WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WITT AUTO SALES AT (715) 854-7404 (10 US-141, CRIVITZ, WI 54114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 9, 201770,000 milesNE

TAKATA RECALL, I'VE CHECK WITH SEVERAL DEALERSIPS IN MY AREA ABOUT THE RECALL FOR OUR VEHICLE. THEY ARE TELLING ME THERE IS STILL NOT A FIX FROM THE MANUFACTURER. I UNDERSTAND THERE IS A LOT OF VEHICLES AFFECTED BUT I'VE SEEN OTHER MANUFACTURER FIXING THE RECALL FOR THE AIRBAGS. WHY HASN'T FORD MOTOR CO. COME UP WITHA SOLUTION FOR THEIR VEHICLES UNDER THIS RECALL, THIS IS A VERY SERIIOUS PROBLEM.

Air Bags
Filed Dec 9, 2017UT

TAKATA INFLATORS. I HAVE BEEN NOTIFIED OF THIS RECALL SINCE MARCH, 2017 AND THERE IS STILL NOT A REMEDY SOLUTION TO THIS PROBLEM. I AM VERY DISAPPOINTED OF THE LACK OF SPEED AND, AS A RESULT, LACK OF CONCERN THAT WHOEVER IS IN CHARGED OF FIXING THIS PROBLEM HAS. THANKFULLY MY FAMILY AND I HAVE NOT BEEN IN AN ACCIDENT, BUT I WOULD LIKE TO HAVE MY CAR FIX AS SOON AS POSSIBLE. 2017 IS ALMOST OVER AND THIS RECALL HAS BEEN ALMOST IN EFFECT FOR A YEAR - SOMETHING THAT IT'S COMPLETELY UNACCEPTABLE.

Air Bags
Filed Dec 7, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (BEASLEY FORD IN YORK, PA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Dec 7, 201793,000 milesNY

MY PROBLEM IS EXACTLY AS DESCRIBED IN THE OPEN INVESTIGATION NHTSA ACTION NUMBER PE16017 CALLED "EXTENDED BRAKING DISTANCE". AFTER ENGAGING THE ABS DUE TO ICY AND SNOWY CONDITIONS, MY BRAKE PEDAL BECAME VERY "SOFT" AND ALMOST GOES TO THE FLOOR. THE TYPICAL BRAKING CHARACTERISTICS ARE CHANGED DRAMATICALLY, MUCH GREATER FORCE AND DISTANCE ARE REQUIRED TO STOP THE CAR. THIS IS VERY REPEATABLE. PUMPINT THE BRAKES DID NOT IMMEDIATELY HELP, BUT EVENTUALLY THE PEDAL DID COME BACK TO THE NORMAL POSITION. DURING THE SUMMER OF 2017 I MUST HAVE HAD THE SAME PROBLEM WITHOUT REALIZING IT, THE SHOP REPLACED MY MASTER CYLINDER BUT AS OF YESTERDAY IT'S OBVIOUS CHANGING THE MASTER CYLINDER DID NOT HELP. I SEE THIS AS A MAJOR SAFETY ISSUE, I WILL NOT LET MY DAUGHTER DRIVE THIS CAR AGAIN UNTIL THIS IS FIXED.

Air Bags
Filed Dec 7, 2017PA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BIONDI LINCOLN AT (412) 856-1200 AND WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 9/18/18*JB

Air Bags
Filed Dec 6, 2017IN

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HAAG FORD SALES (405 E EADS PKWY, GREENDALE, IN) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD NOT PERFORM THE REPAIR UNTIL THEY HEAR FROM NHTSA. THE CONTACT WAS PROVIDED CASE NUMBER: 11847996-N76Z1. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

Air Bags
Filed Dec 6, 2017WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EAU CLAIRE FORD LINCOLN, 2909 LORCH AVE, EAU CLAIRE, WI 54701) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 6, 2017PA

RE: TAKATA AIRBAG. IN JUNE 2016 I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL. I NEVER HEARD FROM MY DEALER. I CALLED THEM TODAY AND WAS TOLD THEY ARE ON BACKORDER WITH NO DELIVERY DATE IN SITE. I ALSO RECEIVED NOTICE OF THE FILING FOR BANKRUPTCY BY TAKATA. CAN YOU PLEASE LET ME KNOW WHAT THE DEPARTMENT OF TRANSPORTATION IS DOING ABOUT THIS. ALSO, IS IT SAFER TO DISENGAGE THE PASSENGER SIDE AIRBAG. THANK YOU.

Air Bags
Filed Dec 6, 2017WI

TAKATA RECALL - STILL WAITING FOR AN AIRBAG REPLACEMENT AS OF 12/6/2017

Air Bags
Filed Dec 5, 2017NC

TAKATA RECALL I TRIED TO GET AIRBAG REPLACED SEVERAL TIME WITH NO LUCK. DEALERSHIP IS SAYING THAT THEY DO NOT HAVE THE AIRBAG IN STOCK.

Air Bags
Filed Dec 5, 2017OR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN MARCH OF 2017. THE DEALER (LITHIA FORD OF KLAMATH FALLS, 2833 WASHBURN WAY, KLAMATH FALLS, OR 97603) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Dec 5, 2017MN

THERE ARE NO PARTS AVAILABLE UNTIL MID NEXT YEAR (PER CAR DEALERSHIP)

Air Bags
Filed Dec 5, 2017MO

TAKATA RECALL

Air Bags
Filed Dec 4, 2017AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (JIM CLICK FORD LINCOLN EAST TUCSON, 6244 E 22ND ST, TUCSON, AZ 85711, (888) 563-3932) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 4, 2017MI

TAKATA RECALL... CALLED DEALER (ROY O'BRIEN FORD SERVICE) REGARDING NHTSA RECALL NUMBER 17V024, MANUFACTURER RECALL NUMBER 17S01 AND THEY ARE CLUELESS AS TO WHEN THIS ISSUE WILL BE ADDRESSED OR WHEN PARTS WILL BECOME AVAILABLE.

Air Bags
Filed Dec 4, 2017GA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY FORD ( 1636 DOGWOOD DR SE STE 1, CONYERS, GA 30013, (770) 922-2700) AND FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039, (678) 384-4242) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 3, 2017CA

TAKATA RECALL; I HAVE BEEN TRYING SINCE JUNE 2016 TO GET MY GRANDDAUGHTERS CAR 'S AIRBAGS REPLACED. THE CAR HAS BEEN RECALLED AND WE CONTINUE TO RECEIVE NOTICES. I RECENTLY RECEIVED THE LEGAL NOTICE FROM TK HOLDINGS CO, INC. TO CONTACT YOUR ENTITY TO TRY TO RESOLVE THIS IMPORTANT SAFETY ISSUE. WE WOULD BE DEVASTATED IF SOMETHING HAPPENED TO MY GRANDDAUGHTER WHILE IN HER CAR DUE TO FAULTY AIRBAGS. OUR CAR DEALER, DUPRATT FORD IN DIXON, CA. SAYS THEY STILL DO NOT HAVE THE PARTS TO REPLACE THE AIRBAGS WITH. PLEASE HELP ME GET THIS RESOLVED. SHE COMMUTES TO SCHOOL AND BAG 15 MILES EVERYDAY. THANK YOU.

Air Bags
Filed Dec 2, 2017FL

"TAKAT RECALL" I RECEIVED A NOTICED FROM FORD DATE JULY, 2016 REGARDING AN IMPORTANT SAFETY RECALL FOR MY FRONTAL PASSENGER AIRBAG INFLATOR. I CALLED TO SEE WHEN I COULD BRING MY VEHICLE IN AND I WAS TOLD THAT THEY WILL SEND OUT A NOTIFICATION WHEN THE PARTS WERE AVAILABLE. A FEW MONTHS WENT BY AND I CALLED AGAIN AND WAS TOLD THE SAME STORY, PARTS WERE STILL NOT IN AND I WOULD BE NOTIFIED. MY MOST RECENT CALL WAS ON 10/31/17, TO COMPLAIN THAT THEY STILL HAVE ME DRIVING IN A DEATH TRAP WITH MY CHILDREN ON A DAILY BASIS AND THE WOMAN I SPOKE WITH SAID THAT THE PARTS WERE ON BACKORDER AND THEY WERE NOT SURE WHEN THEY WOULD BE AVAILABLE. SHE ALSO INFORMED ME THAT NOT ONLY IS MY PASSENGER SIDE A RECALL BUT ALSO, MY DRIVER AIRBAG IS FAULTY AS WELL!!! I'M DON'T KNOW WHAT TO DO AT THIS POINT BECAUSE OBVIOUSLY FORD DOES NOT CARE ABOUT THEIR CUSTOMERS AND I TRY NOT TO DRIVE MY CAR TOO OFTEN DUE TO THE FACT THAT IT IS A DEATH TRAP AT THIS POINT. I JUST WANT TO KNOW WHAT I CAN DO AT THIS POINT TO GET THE SITUATION RECTIFIED?

Air Bags
Filed Dec 1, 2017MN

TL-CONTACT OWNS A 2007 FORD FUSION.... INQUIRED ABOUT TK HOLDINGS LETTER...CONTACTED LOCAL FORD DEALERSHIP... 1RECALLSASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISKTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDYOWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. PARTS AVAILABLE FEBRUARY 28,2018... CONTACT WAS ADVISED TO CONTACT FORD AT 800-392-3673

Air Bags
Filed Dec 1, 2017IA

TAKATA RECALL, I HAVE RECEIVED A LETTER FROM FORD MOTOR ON MY VEHICLE AIRBAG RECALL SINCE JAN, 2017 UNTIL NOW THEY STILL DIDN'T HAVE PARTS.

Air Bags
Filed Nov 30, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTO CITY AT (972) 223-8050 (940 NORTH I-35 EAST, LANCASTER, TX 75146 (214) 646-8803) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT A CRACK FORMED ON TOP OF THE DASHBOARD OVER THE FRONT PASSENGER SIDE AIR BAG COVER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Nov 30, 2017TX

TAKATA RECALL

Air Bags
Filed Nov 29, 2017TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (EAST TENNESSEE FORD, 2712 N MAIN ST, CROSSVILLE, TN 38555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 931-484-5135 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 28, 2017NY

TAKATA RECALL. SO THE RECALL WAS JANUARY 2017, 11 MONTHS AGO. TAKATA FILED CHAPTER 11 IN US AND BANKRUPTCY IN JAPAN. SO FOR 11 MONTHS AND COUNTING I AM STILL DRIVING A FORD WITH A PONTENTIAL KILLER AIRBAG. THE DEALERS KEEP SAYING IT WILL BE ANOTHER MONTH AND YET NO END IS IN SITE. HOW CAN FORD CONTINUE TO IGNORE THE SAFETY OF TENS OF THOUSANDS OF US CITIZENS DRIVING THIER CARS UNDER AN ACTIVE RECALL FOR OVER 11 MONTHS AND NOT HAVE A SOLUTION AND FIX IN PLACE? THEY HAVE NOT ADRESSED THIS IN A TIMELY MANNER BY ANY STREATCH OF THE IMAGINATION AND CONTINUE TO LEAVE PEOPLE AT RISK. IF THEY HAVE NO FIX IN PLACE BY DECEMBER 31, 2017 THEN FORCE FORD TO BY BACK ALL THE DEFECTIVE CARS THAY HAVE PLACED ON THE ROAD.

Air Bags
Filed Nov 27, 2017WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VANCOUVER FORD (6801 NE 40TH ST, VANCOUVER, WA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED FRONT PASSENGER SIDE DASHBOARD BUCKLED WHERE AIRBAG IS. UPDATED 8/14/18*JB

Air Bags
Filed Nov 26, 2017MN

TAKATA RECALL: I'VE RECEIVED 2 LETTERS FROM FORD OVER THE LAST YEAR AND A HALF SAYING THERE IS A RECALL FOR MY AIRBAGS. I'VE CALLED MY LOCAL DEALERSHIP AND THEY HAVE NO SUPPLIES YET FOR PUTTING NEW AIRBAGS IN. THEY TOLD ME TO CONTACT FORD, BUT THEN I RECEIVED A SETTLEMENT NOTICE FOR TEKATA AIRBAGS. I CONCLUDED THAT THESE ARE THE AIRBAGS IN MY CAR. I WENT TO THE WEBSITE WWW.AIRBAGRECALL.COM TO GET MY NEW AIRBAGS, BUT ALL IT GAVE ME WAS THE PHONE NUMBER TO THE DEALERSHIP, WHICH I'VE ALREADY CALLED AND THEY DON'T HAVE ANY. I WANT THIS RESOLVED AND I'M GETTING THE RUN AROUND.

Air Bags
Filed Nov 25, 2017124,000 milesWA

TAKATA RECALL - I CALLED MY LOCAL FORD DEALER (VANCOUVER FORD, VANCOUVER WASHINGTON) TO ARRANGE TO HAVE MY AIRBAGS RECALLED. THEY SAID THAT THEY CAN'T DO IT AT THIS TIME, AS THEY DON'T HAVE ANY AIR BAGS FOR THE REPLACEMENTS, BUT THAT THEY WOULD BE IN CONTACT WITH ME. THEY GAVE ME NO IDEA OF TIMELINE, ETC.

Air Bags
Filed Nov 22, 2017VA

CALLED THE FORD DEALER SEVERAL TIMES ABOUT THE RECALL OF THE PASSENGER FRONTAL AIRBAG INFLATOR (TAKATA RECALL) AND THEY CLAIM THEY DON'T HAVE REPLACEMENT.

Air Bags
Filed Nov 22, 2017MI

TAKATA RECALL. I HAVE BEEN TO BOB MAXEY FORD DEALERSHIP 2798 E GRAND RIVER HOWELL, MI 48843, PH# 517.545-5700 ON THREE OCCASIONS. THE LAST DATE, 11-17-17, THE PRESIDENT, MICHAEL MAXEY FOLLOWED UP WITH HIS DEALERSHIP PARTS REP TO SEE IF THEY COULD GET A PASSENGER AIRBAG. HIS MESSAGE STATES THAT THERE ARE NO AVAILABLE FORD AIRBAGS IN MI OR ANY OTHER STATE AVAILABLE. WE HAVE BEEN TRYING TO REPLACE THIS AIRBAG SINCE RECEIVING THE SAFETY RECALL LETTER IN JULY OF 2016. CAN YOU HELP?

Air Bags
Filed Nov 21, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 20, 2017IA

I HAVE BEEN INFORMED THAT MY FORD FUSION IS UNDER RECALL REPAIR FOR THE AIRBAGS. I CANNOT GET THEM REPAIRED BECAUSE THERE ARE NO PARTS AVAILABLE.

Air Bags
Filed Nov 20, 2017OH

TAKATA RECALL - DESPITE THIS RECALL HAVING BEEN ISSUED IN JUNE 1, 2016, FORD DOES NOT YET HAVE A FIX FOR IT. OWNERS ARE BEING INSTRUCTED BY TAKATA TO CONTACT A FORD DEALERSHIP FOR REPLACEMENT. THE DEALERS THEN SAY FORD DOES NOT HAVE A REPLACEMENT.

Air Bags
Filed Nov 20, 2017OH

TAKATA RECALL - DESPITE THE RECALL HAVING BEEN ISSUED JUNE 1, 2016 - FORD HAS YET TO MAKE A REPLACEMENT AVAILABLE FOR THE DEFECTIVE COMPONENT. I HAVE TWO OF THESE CARS DRIVEN BY MY DAUGHTERS. TAKATA TELLS CUSTOMERS TO CONTACT FORD DEALERSHIPS, FORD DEALERSHIPS TELL CUSTOMERS THAT THERE IS NO FIX FOR THIS???? PLEASE EXPLAIN THE LACK OF ACTION BY FORD

Air Bags
Filed Nov 20, 2017IN

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE OVER A YEAR AGO FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT INQUIRED ABOUT FILING A COMPLAINT AGAINST THE MANUFACTURER FOR STILL NOT HAVING THE PARTS AVAILABLE TO REMEDY THE VEHICLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Nov 18, 2017IN

TAKATA RECALL I RECEIVED A LETTER DATED JULY 2016 FROM MY LOCAL FORD DEALERSHIP (BLOOMINGTON FORD IN BLOOMINGTON, IN), SAYING THAT MY CAR FELL UNDER THE TAKATA AIRBAG RECALL AND THAT THEY WOULD CONTACT ME WHEN THE PARTS WERE AVAILABLE TO FIX IT. IT HAS NOW BEEN NEARLY 18 MONTHS SINCE THAT LETTER WAS SENT, AND I CONTACTED THE DEALERSHIP EARLIER THIS MONTH TO SEE IF MY CAR COULD BE REPAIRED. THEY TOLD ME THEY STILL DID NOT HAVE THE REQUIRED MATERIALS TO COMPLETE THE RECALL REPAIRS. I AM EXTREMELY CONCERNED ABOUT THE LENGTH OF TIME THIS IS TAKING. I AM VERY AWARE THAT MY PASSENGER AIR BAG COULD CAUSE FATAL INJURY, AND AS I'M LOOKING TO SELL THE CAR IN THE NEXT YEAR OR TWO I'M CONCERNED THAT THE PROBLEM WOULDN'T BE CORRECTED BEFORE THAT HAPPENS AND THAT THE NEXT OWNERS MAY UNKNOWINGLY BE DRIVING A CAR WITH A POTENTIALLY FATAL DEFECT. I KNOW I'M NOT THE ONLY ONE WHO IS DEALING WITH MASSIVE DELAYS ON THIS RECALL REPAIR PROCESS, BUT I WAS HOPING THAT THE NHTSA COULD COME UP WITH SOME REMEDY THAT COULD GET MY CAR FIXED FASTER. I'D ALSO LIKE YOU TO CONFIRM THAT THE LOCAL DEALERSHIPS ARE AS OF NOW UNABLE TO FIX MY CAR IN ANY WAY, BECAUSE IT FEELS LIKE SOMETHING COULD BE DONE EVEN IF TAKATA HAS DECIDED TO FILE BANKRUPTCY. THANK YOU.

Air Bags
Filed Nov 18, 201785,000 milesGA

TAKATA RECALL TAKING TWO LONG. RECALL WAS 06/2016. STILL HAVE NOT BEEN REPLACED AS OF 11/18/2017. THIS IS MY ELDERLY MOTHERS CAR AND EVERY TIME SHE CHECKS WILL THE FORD DEALER IN ROYSTON GA. THEY ACT LIKE SMARTY PANTS AND ASK HER "DID YOU GET A LETTER AND WHAT DID IT SAY?" HER REPLY IS THAT THE LETTER SAID THEY WOULD CONTACT HER WHEN THEY GET THE PARTS. THEY CLAIM THEY HAVE NOT RECEIVED THE PARTS YET. A YEAR AND A HALF WAIT IS TO LONG. WHAT IS UP WITH FORD. MY HONDA AIRBAG WAS TAKEN CARE OF IN 2016.

Air Bags
Filed Nov 17, 2017TN

YAKATA RECALL - DEALERS CANNOT GET REPLACEMENT PARTS

Air Bags
Filed Nov 17, 2017AZ

TAKATA RECALL THIS NOTICE WAS PUT OUT IN 2016, IT IS ALMOST THE END OF 2017. I CALLED FORD MOTORS ON 11/17/17 AND THEY DON'T HAVE AN ESTIMATED TIME AS TO WHEN THE DEALERSHIPS WILL BE RECEIVING THE PARTS TO FIX THE AIR BAG PROBLEMS. WHAT'S A REASONABLE TIME FAME? I HOPE THEY'RE NOT WAITING FOR AN ACCIDENT TO HAPPEN FIRST.

Air Bags
Filed Nov 16, 2017150,000 milesWA

I HAVE CALLED THE DEALERSHIP FOR THE TAKATA RECALL AND THEY CONTINUE TO TELL ME THAT PARTS ARE NOT AVAILABLE ADDITIONALLY, LAST WINTER MY ABS BRAKING SYSTEM AFTER A SHORT SLIDE ON ICE, THE BRAKE PEDAL BECAME VERY SOFT AND REMAINS THAT WAY CURRENTLY AND I AM CONCERNED THAT IF I HAVE TO BRAKE HARD FOR A SEVERE STOP THAT IT WILL NOT STOP PROPERLY. IT HAPPENED WHEN I BRAKED ON A STREET WITH ICE, THE ABS KICKED IN AS THE TIRE SLIDE ON THE ICE, THEN AFTERWARDS THE BRAKE PEDAL HAS TO BE DEPRESSED SIGNIFICANTLY MORE TOWARDS THE FLOOR OF THE CAR THAT IT USED TO FROM THE INCEPTION OF PURCHASING THE CAR

Air Bags
Filed Nov 15, 201741,000 milesNY

TAKATA INFLATORS- THE COVER TO MY PASSENGER SIDE AIR BAG IS WARPED AND PARTIALLY EXPOSING THE AIRBAG. I AM UNABLE TO TRANSPORT ANOTHER PASSENGER FOR FEAR OF IT EXPLODING. IN ADDITION, THE DASHBOARD LIGHT FOR MY DRIVER RIDE AIRBAG WILL NOT TURN OFF.

Air Bags
Filed Nov 15, 2017CT

I RECEIVED NOTICE OF THE TAKATA AIRBAG RECALL FOR MY 2007 FORD FUSION IN 03/2017. I CONTACTED FORD'S CUSTOMER SERVICE ON 08/11/2017 AND I WAS ADVISED THAT FORD IS IN THE PROCESS OF FILING A NEW AIRBAG SUPPLIER DUE TO TAKATA'S FILING FOR BANKRUPTCY. IT IS NOW 11/15/2017 AND MY AIRBAG HAS NOT BEEN REPLACED, AND I HAVEN'T HEARD ANY ADDITIONAL INFORMATION FROM FORD. I DO REALIZE THAT TAKATA'S FILING FOR BANKRUPTCY MIGHT HAVE COMPLICATED THE SITUATION. I ALSO REALIZE THAT MY VEHICLE IS NOT THE ONLY ONE AFFECTED BY THIS RECALL; HOWEVER, IT IS A CONCERN FOR ME THAT 8 MONTHS HAVE GONE BY AND THIS SAFETY RECALL HAS NOT BEEN ADDRESSED. I HOPE THAT DELAY DOES NOT RESULT IN ANY INJURY TO MYSELF OR ANYONE ELSE. I FEEL THAT 8 MONTHS OF WAITING IS A LONG TIME, ESPECIALLY FOR A SAFETY RECALL AND THAT THIS SHOULD BE ADDRESSED AS SOON AS POSSIBLE.

Air Bags
Filed Nov 15, 2017150,000 milesMI

RECEIVED NOTICE THAT AIRBAG WAS UNDER RECALL IN JUNE 2016. I HAVE CONTACTED 2 SEPARATE FORD DEALERS AND AM TOLD THERE ARE NO REPLACEMENT PARTS AS OF NOVEMBER 2017. THE VEHICLE IS UNSAFE, WHERE CAN I GO TO GET A REPLACEMENT AIRBAG INSTALLED?

Air Bags
Filed Nov 15, 2017CT

TAKATA RECALL I'VE HAD A RECALL NOTICE SINCE JULY 2016 BUT NO DEALER IS YET ABLE TO HELP ME RESOLVE THE RECALL NOTICE.

Air Bags
Filed Nov 15, 201790,000 milesVA

TAKATA RECALL - MY FORD DEALERSHIP IS STILL SAYING AFTER A YEAR AND A HALF THAT THEY DO NOT HAVE PARTS TO REPLACE THE DEFECTIVE AIRBAG. I AM CONCERNED ABOUT DRIVING MY VEHICLE ANY LONGER WITHOUT THE RECALL FIXED. I HAVE ASKED EVERY FEW MONTHS ABOUT THIS SINCE THE INITIAL NOTICE I RECEIVED LAST YEAR (JUNE 2016) TO NO AVAIL. I AM WRITING THIS COMPLAINT TO MEMORIALIZE THAT I HAVE TRIED CONTACTING MY DEALERSHIP GETTING THE SAME RESPONSE THAT THERE IS NO SOLUTION I JUST HAVE TO WAIT. THIS IS NOT TIMELY IN MY OPINION CONSIDERING THAT THIS COULD CAUSE DEATH. I HAVE REGISTERED MY EMAIL ADDRESS WITH TKRESTRUCTURING.COM PER THE INSTRUCTIONS ON THE BANKRUPTCY NOTICE, BUT AM STILL CONCERNED THAT MY VEHICLE HAS NOT BEEN ADDRESSED AND FIND THIS NEGLIGENT AT THE VERY LEAST, THANKS! CRISTINA

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Fusion → · Every Fusion year → · How the figures are calculated →