Page 8 of 18 · complaints 351–400 of 886

2005 Ford Freestar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Power Train
Filed Jan 2, 201262,300 milesMI

FORD FREESTAR MINIVAN WITH 62,000 MILES ON IT LOST POWER WHILE DRIVING AT ABOUT 50 MPH. WAS ABLE TO STEER TO THE SIDE OF THE ROAD. FORD DEALER SAYS TORQUE CONVERTER FAILED. DEALER SAYS TORQUE CONVERTER FAILED BECAUSE OF OUTPUT SHAFT SPLINES STRIPPING CAUSING LOSS OF POWER TO THE DRIVETRAIN. COST TO REPAIR $2,200! THIS WAS AN EXTREMELY DANGEROUS SITUATION WITH POWER FAILING AT HIGH SPEED. THE FAILURE SEEMS SIMILAR TO NHTSA ACTION PE09033. *TR

Engine and Engine Cooling
Filed Jan 1, 2012101,653 milesTX

ON MY WAY HOME FROM WORK ON JANUARY 1, 2012 AT APPROX. 4:20PM MY CAR STARTS TO SLOW DOWN N STARTS TO GO ON REVERSE WHILE IT WAS ON DRIVE. I TRIED DIFFERENT GEARS BUT THE CAR CONTINUE TO GO ON REVERSE I HAD NO WARNING LIGHT, NO SIGN OF THE CAR GO BAD NO NOISE, NOTHING THE CAR JUST SLOWED DOWN N WENT ON REVERSE. THE CAR WAS TOWED TO MY HOUSE I HAVE NO MONEY TO FIX THIS ISSUE I DON'T KNOW WHAT'S WRONG WITH THIS CAR AND TO TOP IT OFF I JUST BOUGHT THE CAR IN MARCH OF 2011. MY UNDERSTANDING IS THAT FORD IS AWARE OF THESE PROBLEMS BUT HAS NOT DONE NOTHING TO FIX IT I'M STUCK MAKING PAYMENTS TO A CAR THAT IS NOT WORKING SO PLEASE TELL ME WHAT CAN I DO. *TR

Power Train
Filed Dec 23, 2011160,000 milesIN

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHILE DRIVING 25 MPH. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND WAS TOWED TO A MECHANIC WHERE THEY INSPECTED THE FAILURE. THE MECHANIC ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Power Train
Filed Dec 23, 2011134,900 milesNH

MY HUSBAND AND I WERE DRIVING DOWN INTERSTATE 101 WHEN THE CAR STOPPED ACCELERATING. WE BARELY MADE IT OFF THE HIGHWAY BEFORE IT STOPPED. I AM NOW WAITING FOR A NEW TRANSMISSION TO BE PLACED IN MY VAN. THE VAN NEVER GAVE US ANY WARNING. IT JUST STOPPED ACCELERATING. *TR

Power Train
Filed Dec 18, 201187,943 milesIN

DROVE TO THE STORE THAT DAY. WE HAVE BEEN HAVING A LOT OF RAIN. WHEN DONE AT THE STORE GOT IN THE VAN AND IT STARTED FINE BUT WHEN YOU PRESSED ON THE GAS PEDAL THE RPM WOULD RACE UP BUT THE VAN WOULD GO NO WHERE. THE FORD DEALERSHIP REPLACED THE PCM SENSOR BECAUSE IT HAD WATER IN IT. IT WAS RUNNING BUT NOT LIKE BEFORE. TOOK BACK THE VAN ON 4/21/11. ENGINE RUNS FINE. DRIVING DOWN THE ROAD AND VAN STARTED SPUTTERING LIKE IT WAS CHOKING. STOPPED THE VAN AND SHUT OFF THE ENGINE, TURNED IT BACK ON AND IT RAN FINE. TWO DAYS LATER HAD THE SAME PROBLEM BUT I WAS AT A STOP SIGN AND THE VAN DID NOT WANT TO MOVE FORWARD. MY HUSBAND BARELY GOT IT TO THE DEALERSHIP, IT JUST COMPLETELY DIED ON HIM ONCE. ONCE THE DEALERSHIP HAD IT THEY SAID THEY COULDN'T FIND ANYTHING. JUST HAD A SPEED SENSOR CHANGED ON IT ON 11/15/11 THEY HAD THE VAN FOR 8 DAYS TRYING TO FIGURE OUT WHAT IS WRONG. NOW JUST TONIGHT, WHEN YOU PUT THE VAN IN ANY GEAR THE RPMS DROP AND THE SHIFTING IS DELAYED. I AM GUESSING SOMETHING IS WRONG WITH TRANSMISSION. HOW CAN I EVER TRUST THE FORD COMPANY AGAIN? I HAVE BEEN READING TOO MANY OF THE SAME PROBLEMS. WE ARE GOING TO TAKE THE VAN TOMORROW TO SEE WHAT IS WRONG WITH IT AGAIN?! HELP!!! I ALSO READ I NEED TO CALL FORD FOR THEM TO HAVE SOME MANY COMPLAINTS FOR A RECALL IS THIS TRUE? *TR

Power Train
Filed Dec 16, 201152,000 milesTX

I DO NOT WRITE IN UNLESS BUT MY PROBLEM IS FAILS WITH CODE P0715 TRANSMISSION AND REVERSE CAM SENSOR I CHANGE SPEED SENSOR TRANSMISSION AND THE PROBLEM REMAINS TO UNCOVER THE PCM CONTROL TO CHECK THE CONTINUITY I MET YOU, AS YOU HAVE WATER INTRUSION AS WELL AS GREEN PARTICLES AROUND A PIN INPUT .CHARACTERISTICS OF WATER IN COMBINATION WITH VOLTAGE,THERE ARE RESISTANCES UNDER 10000 HOMS ADDITION OF SEVERAL PINS THAT RELATION WITH SOLENOID OF TRANSXALE. *TR

Power Train
Filed Dec 14, 201192,000 milesMI

THE DRIVE SHAFT (HALF SHAFT) SPLINES BROKE. 7 MONTHS AFTER THE TRANSMISSION COMPLETELY FAILED. *TR

Power Train
Filed Dec 14, 201182,212 milesMI

TRANSMISSION FAILURE. TORQUE CONVERTER FAILURE. COMPLETE TRANSMISSION REPLACEMENT REQUIRED. CONVERTER FAILED WHILE MAKING A LEFT TURN AT AN INTERSECTION. LUCKILY IT WAS LATE EVENING AN NO ONCOMING TRAFFIC OR MY ENTIRE FAMILY COULD HAVE BEEN HIT. *TR

Engine and Engine Cooling
Filed Dec 12, 2011PA

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE FORWARD OR IN REVERSE. THE VEHICLE COULD ONLY BE DRIVEN IN DRIVE ONE OR DRIVE TWO. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CRANKSHAFT AND SPEED SENSORS WERE REPLACED. AFTER THE REPAIR, THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AS IF WATER WAS SPLASHING AROUND. THE MECHANIC ADVISED THAT SOMEHOW, WATER WAS GETTING GETTING ON THE SENSOR, BUT THE MECHANIC COULD NOT FIND WHERE THE WATER LEAK ORIGINATED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE WOULD SPORADICALLY STALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 80,000.

Power Train
Filed Dec 6, 201164,800 milesMI

THIS VAN HAS A BAD COMPUTER BOARD (PCM) DUE TO RAINWATER THAT IS ALLOWED TO FUNNEL UNDER THE HOOD DUE TO POOR DESIGN OF THE HOOD. IT IS ALSO POSSIBLE THAT THE TRANSMISSION IS BEING AFFECTED BY THIS AS WELL. THE VEHICLE JUST STOPPED SHIFTING INTO GEAR, FOLLOWED BY ALL SORTS OF ELECTRICAL PROBLEMS. THE MECHANIC SAID THE PCM WAS FULL OF WATER AND WOULD NEED TO BE REPLACED. THERE ARE NUMEROUS MESSAGE BOARDS ON THE INTERNET DISCUSSING THIS EXACT SAME PROBLEM WITH FORD FREESTARS RANGING FROM 2004-2007 MODEL YEARS. FORD NEEDS TO ISSUE A RECALL ON THESE VANS AS THIS CAUSES THE ENGINE TO STALL AND THIS COULD HAPPEN AT ANY TIME - IN THE MIDDLE OF A BUSY INTERSECTION, ON THE HIGHWAY, ETC. THIS COULD HAVE DEVASTATING RESULTS IF IT HAPPENS AT THE WRONG TIME. ALSO, FROM WHAT I'VE READ ON THESE MESSAGE BOARDS - THIS IS A REPEAT PROBLEM!!!! ONCE YOU FIX THIS YOU WILL HAVE THE SAME PROBLEM IN A YEAR OR TWO. NHTSA SHOULD DO SOME RESEARCH OUTSIDE OF FORMAL COMPLAINTS FILED AS I'M SURE MOST PEOPLE DO NOT KNOW THE PROPER ROUTE TO GO. A SIMPLE INTERNET SEARCH (THAT WOULD ALLOW YOU TO CONTACT OR RESPOND TO INDIVIDUAL REPORTS) WOULD DIRECT YOU TO HUNDREDS OF PEOPLE WITH THE EXACT SAME ISSUE! *TR

Power Train
Filed Dec 5, 2011110,883 milesKY

ON 12/04/2011 DRIVING ON A BUSY 2 WAY HIGHWAY WITH NO PULL OFF AREAS. THE TRANSMISSION STARTED JERKING AND LOSS OF POWER. AFTER GETTING THE VAN BACK TO THE HOUSE TO CHANGE THE FLUID AND FILTER, I FIND A CHUNK OF METAL ON THE MAGNET. ( WHICH I STILL HAVE ) WITH THIS VAN ONLY HAVING 110,883 THERE IS REASON FOR THIS VAN TO BE DOWN WITH TRANSMISSION PROBLEMS. I HAVE A 2003 FORD CROWN VIC ( POLICE UNIT ) OVER 356,000 MILES ON IT- STILL GOING HAVE A 1999 FORD F250 WITH OVER 120,000 MILES ON IT - STILL GOING SO WHAT'S THE ISSUE WITH THE 2005 FORD FREE STAR? I WILL NEVER BUY ANOTHER FORD UNLESS FORD STEPS UP AND FIXES THESE TRANSMISSION. *TR

Power Train
Filed Dec 4, 2011IN

THE VEHICLE STARTS FINE, BUT AS SOON AS I GET TO ABOUT 20MPH, THE VEHICLE STALLS. I HAVE TAKEN THE VEHICLE TO THE FORD DEALERSHIP ATLEAST FOUR TIMES. AT FIRST THEY SAID IT WAS SOMETHING IN THE TRANSMISSION, THEN THEY SAID IT WAS THE TORQUE CONVERTER, FINALLY THEY DECIDED IT WAS THE PCM GETTING WET. THEY SAID THEY SEALED THE PCM TO KEEP IT FROM GETTING WET, BUT ALL THEY DID WAS CAULK AROUND THE BRACKETS THAT FASTENS THE WIPER COW ON. FINALLY AFTER GETTING TIRED OF TAKING THE VAN BACK TO THE DEALERSHIP, I DECIDED TO PULL EVERYTHING APART MYSELF. WHAT I DISCOVERED WAS THE PCM IS LOCATED IN A PLACE THAT IT SHOULDN'T BE. IT IS LOCATED ON THE PASSENGER SIDE OF THE FIREWALL UNDER THE WIPER COW. WATER RUNS BEHIND THE WIPER COW DIRECTLY ON THE PCM. I HAVE CONTACTED THE DEALERSHIP ABOUT IT, BUT ALL THEY SAY IS, " WE CANT DO ANYTHING ABOUT IT BECAUSE THERE IS NO RECALL". I LOOKED ONLINE TO SEE IF OTHER PEOPLE ARE HAVING PROBLEMS, AND TO NO SURPRISE, THERE ARE LITERALLY HUNDREDS OF CONSUMERS WITH THE EXACT SAME ISSUES. I FEEL THAT THIS COULD POTENTIALLY BE UNSAFE TO MOTORISTS, SIMPLY BECAUSE THE ENTIRE VEHICLE SHUTS DOWN AS YOU ARE DRIVING. WHEN THE VEHICLE SHUTS DOWN, THERE IS NO LONGER POWER STEERING OR POWER BRAKES, WHICH MAKES IT DIFFICULT TO SAFELY CONTROL THE VEHICLE. PLEASE DO WHAT YOU CAN. *TR

Power Train
Filed Dec 2, 2011142,000 milesOH

TOTAL LOSS OF POWER OCCURRED, ENGINE KEPT RUNNING BUT TRANSMISSION DID NOT ENGAGE. MECHANIC FOUND BAD TRANSMISSION / TORQUE CONVERTER AND NEEDS TO BE REPLACED AT ESTIMATE OF $2500.00. THIS OCCURRED IN HEAVY TRAFFIC WHILE MY WIFE WAS DRIVING AND CREATED A VERY UNSAFE CONDITION. IT JUST ROLLED TO A STOP. THERE WERE NO WARNING LIGHTS, LOUD SOUNDS OR OTHER SYMPTOMS. *TR

Power Train
Filed Dec 1, 201150,705 milesCT

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE IN DRIVE OR REVERSE. THE CONTACT TOWED THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS 50,705.

Power Train
Filed Nov 25, 2011104,594 milesKS

WHILE TRAVELING ON THE INTERSTATE AT 70 MILES AN HOUR, I NOTICE THAT WHEN I PUT ON THE GAS THE ENGINE WOULD RACE BUT THERE WAS A LOSS OF FORWARD MOTION. SO I AM ON THE INTERSTATE AND LOSING SPEED RAPIDLY. I WAS ABLE TO SLOW DOWN AND PULL OVER TO THE SIDE OF THE ROAD ON A BRIDGE. CARS, BUSES AND TRUCKS WERE FLYING BY AT 70+ MPH. THE BRIDGE WOULD SHAKE AND THERE WERE TIMES IT LOOKED LIKE WE WOULD BE HIT BY OTHER CARS. WE CALL AAA AND AFTER AN HOUR AND 30 MINUTES WERE RESCUED BY THE TOW TRUCK. OUR VAN WAS TOWED TO THE CLOSES FORD DEALER. THE NEXT DAY WE WERE INFORMED THAT OUR TRANSMISSION TORQUE CONVERTED HAD FAILED AND THE REPAIR WOULD BE APPROXIMATELY $1,800. AT A 104,594 MILES AND NO WARNING THE TRANSMISSION WAS DONE. THIS WAS THE SECOND TIME IN 27 MONTHS THAT THE TORQUE CONVERTER HAS FAILED. WHEN THE VAN HAD APPROXIMATELY 59,000 MILES ON IT THE TORQUE CONVERTER FAILED. IT WAS REPAIRED AT THE LOCAL FORD DEALER AND HAS FAILED AGAIN. THIS TORQUE CONVERTER IS DEFECTED AND PLACES THE PASSENGER OF THE VAN IN GREAT DANGER WHEN IT FAILS. *TR

Power Train
Filed Nov 14, 2011120,000 milesUT

MY WIFE WAS PARKING THE VAN AND BACKED UP FOR BETTER ACCESS TO THE PARKING SPACE. WHEN SHE SHIFTED BACK TO DRIVE THE VEHICLE WOULD NOT MOVE. SHE CALLED ME AND I WENT TO CHECK OUT THE VEHICLE AND FOUND NO TRANSMISSION ENGAGEMENT IN ANY GEAR. I CHECKED THE MANUAL LINKAGE AND IT WAS CONNECTED AND TIGHT. I CHECKED THE OIL AND NOTED THE OIL WAS QUITE A BIT ABOVE THE FULL LEVEL LIKE THE TRANSMISSION PUMP HAD QUIT WORKING. WE TOWED THE VEHICLE TO THE SHOP WHERE I WORK AND REMOVED THE TRANSMISSION PAN. WE FOUND THE TRANSMISSION PAN CLEAN WITH ONLY NORMAL AMOUNTS OF METAL ON THE MAGNET AND NO INDICATION OF BURNED CLUTCHES. AFTER READING THE DESCRIPTIONS OF MANY SIMILAR FAILURES ON THE VARIOUS BOARDS I AM FAIRLY CERTAIN WE WILL FIND TORQUE CONVERTER/INPUT SHAFT FAILURE WHEN WE REMOVE AND DISASSEMBLE THE TRANSMISSION. *TR

Power Train
Filed Nov 14, 2011104,531 milesAZ

I WAS DRIVE MY 2005 FORD FREESTAR VAN AND AS STARTING TO GO UP OVERPASS LOSS ALL DRIVE POWER, ENGINE WAS RUNNING OK BUT TRANSMISSION WAS GONE. LUCKILY THIS WAS A NEW BRIDGE WHICH HAD A PLACE TO PULL OVER. I MADE TO THE TOP OVER THE OVER PASS BECAUSE OF SPEED BEFORE TRANSMISSION QUIT. I HAD NO WARNING JUST AN ALL THE SUDDEN LOSS OF THE TRANSMISSION. WHEN I STOPPED ON TOP OF BRIDGE I TRIED ALL GEARS INCLUDING REVERSE AND NOTHING . THIS IS DANGEROUS ME AND MY WIFE COULD HAVE BEEN REAR ENDED AND KILLED BECAUSE OF THIS, BETWEEN LOSS OF DRIVE TRAIN AND CRAZY DRIVERS WHILE WAITING FOR A TOW TRUCK TO TAKE US HOME. FORD NEED TO FIX CAUSE OF THIS PROBLEM AND FIX EVERY FORD FREESTAR EVER SOLD. *TR

Power Train
Filed Nov 13, 201183,000 milesIN

MY WIFE AND I OWN A 2005 FORD WINDSTAR. ON OCT. 21 2011 MY WIFE ARRIVED HOME FROM WORK AND I TOOK THE VAN TO PICK UP MY SON FROM HIS SCHOOL. WITHOUT WARNING THE VANS RPMS WENT UP AND THEN THE VAN STALLED. I RESTARTED THE VAN BUT THE VAN ACTED LIKE IT DID NOT WANT TO SHIFT GEARS AND THE VAN STALLED AGAIN. I WAS ONLY 1BLOCK FROM HOME AND WAS LUCKY TO MAKE IT HOME WHILE HAVING TO RESTART THE VAN SEVERAL TIMES. I CALLED THE LOCAL FORD SERVICE CENTER AND THEY SAID TO TOW IT THERE AND IT WOULD COST $100 TO HOOK IT UP TO THEIR COMPUTER. I LOVE HOW IT COST ME $100 TO HAVE FORD TELL ME WHATS WRONG THEN WANTS ME TO PAY THEM TO FIX IT. IT ONLY TAKES 5 MINUTES TO HOOK UP THE COMPUTER WITH ALL THE COMPLAINTS I HAVE SEEN YOU WOULD THINK THEY SHOULD KNOW. I WAS LUCKY TO HAVE A FRIEND WHO WORKS AT FORD AND HE HAD TO REPLACE THE PCM DUE TO WATER COMING INTO CONTACT WITH THE PCM. WE GOT OUR VAN BACK ON THURSDAY NOV. 3RD 2011. THEN ON NOV. 7TH 2011(4 DAYS LATER) MY WIFE WAS ON A BUSY INTERSTATE RAMP GETTING READY TO MERGE ON THE HIGHWAY AT ABOUT 45MPH WHEN THE RPM'S SHOT UP THE VAN HESITATED AND LOST POWER SHE STARTED COASTING TO THE SHOULDER WHILE TRAFFIC WAS SPEEDING AROUND HER. IT WAS ALSO ON A CURVE SO TRAFFIC COULD NOT SEE HER UNTIL THEY WERE RIGHT ON TOP OF HER. EVEN ON THE SHOULDER WHEN SHE CALLED ME SHE WAS TERRIFIED THAT SOMEONE WAS GOING TO HIT HER BECAUSE THE SHOULDER WAS VERY NARROW AND TRAFFIC WAS WITHIN INCHES OF THE VAN. WE HAD THE VAN TOWED TO FORD AND THEY ARE GOING TO TAKE A L

Power Train
Filed Nov 10, 2011NY

I WAS DRIVING WITH MY 2 CHILDREN WHEN MY 2005 FORD FREESTAR JUST STOPPED IN THE MIDDLE OF THE ROAD. THANK GOD IT WAS DAYTIME, AND NOT A LOT OF PEOPLE ON THIS ROAD AT THE TIME. MY CAR HAS ONLY 54,000 MILES ON IT. I WAS TOLD AFTERWARD THAT IT WAS MY TRANSMISSION. THE TRANSMISSION NEEDS TO BE REPLACED. I HAD TO WAIT STANDING WITH MY 2 SMALL CHILDREN ON THE SIDE OF THE ROAD 20 MINUTES FOR A TOW TRUCK. THIS WAS VERY UNSAFE! THEIR IS NO REASON THIS SHOULD BE. IT IS GOING TO COST ME $2000.00 TO FIX WHICH I DO NOT HAVE. OF COURSE MY WARRANTY ONLY COVERED UP UNTIL 50,000 MILES. FORD SAID THAT'S TO BAD. THIS IS TERRIBLE SOMETHING NEEDS TO BE DONE IMMEDIATELY! THIS IS NO WAY TO DO BUSINESS OR TO TREAT PEOPLE. SOMEONE NEEDS TO FIX THIS... *TR

Power Train
Filed Nov 9, 201197,950 milesOH

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT DROVE IN NEUTRAL TO A LOCAL MECHANIC WHO ADVISED THAT THE FUEL FILTER WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE POWER CONTROL MODULE WAS REPLACED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK FOR INSPECTION AND THE CONTACT WAS ADVISED BY THE MECHANIC THAT THE TRANSMISSION NEEDED REPLACING. THE TRANSMISSION WAS REPLACED BU THE FAILURE WAS NOT CORRECTED. IT WAS THEN FOUND THAT WASTER WAS ENTERING THE VEHICLE THROUGH THE WINDSHIELD AND CONTACTING THE WIRING FOR THE POWER CONTROL. THE MECHANIC REMOVED THE WATER FROM THE TUBES OF THE POWER CONTROL MODULE AND ADDED CAULK TO PREVENT WATER INTRUSION. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10033 (VEHICLE SPEED CONTROL POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,950.

Power Train
Filed Nov 9, 201156,000 milesNY

MY WIFE AND DAUGHTER WERE TRAVELING ON A HIGHWAY WHEN WITHOUT ANY WARNING THE TRANSMISSION SUFFERED A COMPLETE BREAKDOWN. THE ENGINE WAS RUNNING FINE, BUT THE TRANSMISSION WAS NOT TRANSFERRING ANY POWER TO THE WHEELS. STRANDED IN THE MIDDLE OF A BUSY HIGHWAY FOR THREE HOURS AWAITING A TOW, MY WIFE AND DAUGHTER TRIED IN VAIN TO GET THE VEHICLE TO MOVE OFF OF THE ROADWAY WHILE CARS RACED AROUND THEM. THE TRANSMISSION GAVE NO PRIOR INDICATION OF IMPENDING MECHANICAL PROBLEMS AND WAS ALWAYS PROPERLY SERVICED. IN MY OPINION A VEHICLE WITH ONLY 56,000 MILES SHOWING NO INDICATIONS OR WARNING SIGNS SHOULD NOT HAVE SUCH A CATASTROPHIC FAILURE. FROM MY LIMITED RESEARCH IT WOULD APPEAR THAT THIS IS NOT ONE ISOLATED INCIDENT OF THIS EXACT CIRCUMSTANCE. IT SEEMS LIKELY THAT A DEFECT IN THE TORQUE CONVERTER CAUSED THE SPLINES TO SHEAR OFF RESULTING IN COMPLETE AND SUDDEN LOSS OF POWER TO THE DRIVE WHEELS WHICH RENDERS THE VEHICLE INOPERABLE. THIS CAN BE PARTICULARLY DANGEROUS IF IT HAPPENS WHILE MERGING, CROSSING AN INTERSECTION OR BEING STRANDED ON A BUSY HIGHWAY. FORD SHOULD BE MADE TO CORRECT WHAT SEEMS LIKE A VERY DANGEROUS DESIGN FLAW BEFORE SOMEONE HAS TO BE SERIOUSLY INJURED OR WORSE. *TR

Unknown or Other
Filed Nov 7, 201181,000 milesIN

OUR 2005 FREESTAR MINIVAN WOULD STALL AND SHUT DOWN THE ENGINE WITH NO WARNING. WE PURCHASED THIS VAN IN 2005 FROM OUR LOCAL FORD DEALERSHIP. THE FIRST TIME IT HAPPENED, MY WIFE WAS DRIVING THE VEHICLE AND HAD PULLED INTO AN INTERSECTION WHEN IT STALLED, SHE WAS FORTUNATE THAT SHE WAS NOT INVOLVED IN AN ACCIDENT. THE VAN WOULD NOT STAY RUNNING WHEN YOU PUT INTO GEAR AND HAD NO REVERSE GEAR. WE TOOK IT TO A LOCAL GARAGE AND FOUND OUT THE PCM HAD GOTTEN WET AND THAT THERE WAS A TSB ISSUED FOR THIS VEHICLE AS IT WAS A COMMON OCCURRENCE IN THIS MODEL. THE MECHANIC DRIED OUT THE PCM, RE-SEALED THE AREA PER THE TSB AND WE WERE BACK ON THE ROAD. THIS WAS IN AUGUST 2010 SO THE VAN WAS ONLY 5 YEARS OLD. FOUR MONTHS LATER IT HAPPENED AGAIN THAT THE VAN SHUT DOWN FOR THE SAME REASON. THE GARAGE RE-DID THE WORK AND VERIFIED THE AREA WAS SEALED OFF. FIVE MONTHS LATER, IT HAPPENED AGAIN SO WATER HAS OBVIOUSLY BEEN ABLE TO GET BACK IN THERE. WE TOOK IT BACK TO OUR LOCAL FORD MECHANIC AND THEY RE-SEALED THE AREA AFTER DRYING OUT THE PCM, AND 3 MONTHS LATER WE WERE IN THE SAME SITUATION. WE HAVE NOW REPLACED THE PCM WITH A NEW ONE, BUT I HAVE NO FAITH THAT THE WATER PROBLEM IS GONE. EACH TIME THE PCM FAILS, THE VAN WILL SHUT DOWN LEAVING YOU WITHOUT POWER STEERING AND BRAKES. EACH TIME WE HAVE GOTTEN LUCKY THAT THERE WAS NO ACCIDENT AND THAT WE WERE WITHIN OUR HOMETOWN SO WE COULD HAVE THE VAN TOWED TO THE GARAGE. THIS IS A FAMILY VAN THAT AT ANY TIME ONE OF OUR CHILDREN COULD BE DRIVING WHEN

Power Train
Filed Nov 3, 201163,004 milesVA

WHILE DRIVING FROM FLORIDA TO VIRGINIA ON MONDAY, OCTOBER 31, 2011 AT DUSK WE EXPERIENCED A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO FAILURE OF MY 2005 FREESTAR'S TORQUE CONVERTER AS DIAGNOSED BY THE MECHANICS AT JIM BILTON FORD. WE WERE TRAVELING 70 MPH ON I-95 IN THE LEFT LANE WHEN THE FAILURE OCCURRED. FORTUNATELY, IN SPITE OF TRAFFIC, WE WERE ABLE TO GET INTO THE RIGHT HAND LANE AND OVER INTO THE EMERGENCY LANE. THE VEHICLE HAD TO BE TOWED TO THE REPAIR SHOP WHERE THE DIAGNOSES WAS MADE. WE WERE TOLD THE PART WAS ON NATIONAL BACK ORDER BUT THEY WERE ABLE TO GET ONE IN ON WEDNESDAY AFTERNOON. WHEN THEY INSTALLED IT THAT PART PROVED TO BE DEFECTIVE AS WELL. THEY HAVE ORDERED ANOTHER PART AND IT SHOULD BE IN FRIDAY. I AM, HOWEVER, VERY CONCERNED ABOUT THE SAFETY OF THIS REPAIR. WILL THERE BE YET ANOTHER FAILURE AND WILL WE BE AS LUCKY NEXT TIME. IN THE MEANTIME WE ARE STRANDED IN SOUTH CAROLINA EACH DAY THINKING WE WILL BE GETTING OUR VAN BACK TOMORROW. *TR

Engine and Engine Cooling
Filed Nov 1, 201195,781 milesPA

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND THE CONTACT WAS ABLE TO RESUME DRIVING HOWEVER, WITH CONSISTENT STALLING. THE FAILURE OCCURRED ONLY AFTER RAINY WEATHER CONDITIONS ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAM SHAFT SENSOR WAS REPLACED DUE TO WATER LEAKING INTO THE PCM WHICH CAUSED A SHORTAGE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,781.

Power Train
Filed Oct 30, 201159,000 milesOH

WE WERE IN TRAFFIC TO THE BROWNS FOOTBALL GAME GETTING READY TO EXIT AND THE VAN JUST LOST MOBILITY, IT WOULDN'T MOVE,, I PRESSED ON THE GAS AND THE ENGINE REVVED BUT THE VAN SAT STILL , I WAS BARELY ABLE TO GET IT TO THE SIDE OF THE ROAD, THE TRAFFIC WAS SO BAD EVERYONE WAS TRYING TO GET TO THE GAME, WE WERE SO SCARED AND ALMOST HIT SEVERAL TIMES. WE CALLED POLICE FOR ASSISTANCE BUT THEY NEVER CAME, I FINALLY FOUND A NUMBER TO FORD ROAD SIDE ASSISTANCE,, THEY WERE GOOD, AND THEY GOT A GOOD TOW COMPANY, WE SAT AND WAITED ABOUT AN HOUR FOR HELP, BUT THEY CAME AND TOWED IT ON A FLAT BED, WE HAD IT TOWED TO SPITZER FORD IN CUYAHGOA FALLS, THEY SAID IT WOULD BE 2400.00 TO REPLACE THE TORQUE CONVERTER, THEY DENIED ANY ONGOING PROBLEMS ,, BUT I HAD ALREADY SEARCHED IT ONLINE AND FOUND THAT THERE IS A MASSIVE PROBLEM WITH THIS TORQUE CONVERTERS JUST STOPPING,, I TOLD SPITZER SERVICE MANAGER MIKE, WE COULD NOT AFFORD 2400.00 HE SAID HE COULD PUT A USED REBUILT TRANSMISSION IN IT FOR 500.00 .. WE TOOK IT TO FALLS TRANSMISSION FOR 915.00 AND HAD THE TORQUE REPLACED, THE OWNER SAID HE IS DOING APPROXIMATELY 3 A WEEK. THEY ARE COMING IN A LOT..SINCE THEN HOWEVER, THE VAN IS SHAKING.. SO I HAD TO TAKE IT TO BE CHECKED AT G & R, THEY DID A DIAGNOSTIC AND FOUND NOTHING, SO IT HAS HAD TO GO BACK TO THE FALLS TRANS 3 TIMES.. IT SHAKES BUT HE IS NOT SURE IF IT'S THE NEW TORQUE, OR SOMETHING ELSE. IT IS ALSO OUT OF ALIGN NOW.. TOW BILL FROM CLEVE 122.00 TOW BILL FROM FORD 50.00 TORQUE CONVERTER

Power Train
Filed Oct 27, 2011GA

I WAS ALONG THE EXPRESSWAY ABOUT 55MPH ,THEN ALL UNSUDDEN THE VAN MADE A JERK AND BEGIN TO LOSE POWER AND SLOWED PRESSED THE GAS PEDAL AND IT WOULD NOT PICK UP SPEED SO I MANAGED TO LET IT ROLL TO THE SIDE OF THE ROAD AND STOPPED CUT THE MOTOR OFF ,AND THEN CRANKED IT BACK UP PUT IT INTO DRIVE WOULD NOT MOVE THEN REVERSE WOULD NOT MOVE SO CUT IT OFF AND CALLED FOR A TOW TRUCK. *TT

Power Train
Filed Oct 19, 201157,500 milesFL

DRIVING IN PARKING AREA AT 25 MPH WHEN THERE WAS A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE. HAD TO TOW VAN TO TRANSMISSION SPECIALIST GARAGE AS THERE WERE NO APPARENT REASONS FOR THE FAILURE. WAITING FOR DIAGNOSIS AT THIS TIME. NO PREVIOUS NOTICE OR INDICATIONS OF PENDING FAILURE WERE PRESENT. *TR

Power Train
Filed Oct 17, 20114,000 milesDC

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH THE VEHICLE BEGAN TO JERK AND THE TRANSMISSION FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE REPAIRS PERFORMED ON THE VEHICLE CONSISTED OF THE REPLACEMENT OF THE TORQUE CONVERTER, MASTER AIR FLOW SYSTEM AND EGR VALVE AT DIFFERENT TIMES. IN ADDITION, THE BELT TENSIONER WAS REPLACED. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. MOST RECENTLY, THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Power Train
Filed Oct 13, 2011120,000 milesDE

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE BEGAN TO HESITATE AND EXHIBIT A SEVERE JERKING MOTION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND WITHIN TWO DAYS WHILE DRIVING IN THE RAIN THE IDENTICAL FAILURE RECURRED; AS A RESULT WATER LEAKED INTO THE PCM. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

Power Train › Automatic Transmission
Filed Oct 10, 2011100,000 milesMO

UPON A STOP OR WHEN ATTEMPTING TO REVERSE, THE CAR LUNGES FOR NO APPARENT REASON. I VIEW THIS AS DANGEROUS, AS THIS HAS OCCURRED SEVERAL TIMES, EITHER WHEN IN A PARKING LOT WITH PEDESTRIANS BEHIND ME ENTERING STORE OR WHEN I AM AT A STOP LIGHT AND PEDESTRIANS ARE IN A CROSSWALK. AFTER RESEARCHING THIS ISSUE, I SEE THAT THIS IS A PROBLEM THAT OTHER PEOPLE ARE HAVING AS WELL, CONCERNING A "THROTTLE BODY" COMPONENT ON THE FORD FREESTYLE FROM YEARS 2005 AND UP. I FEEL THAT THIS SHOULD BE SERIOUSLY INVESTIGATED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED THROUGH NO FAULT OF THE CAR OWNER, BUT IN FACT, THE VEHICLE AND THE MAKER OF THE VEHICLE. *KB

Power Train
Filed Oct 10, 2011113,000 milesMI

DRIVING AT 65 MPH AND AUTO STARTS COASTING. ENGINE WILL REV, TRANSMISSION HAS DIS-ENGAGED AND WILL NOT RE-ENGAGE. THIS IS APPARENTLY A VERY COMMON FAILURE WITH THIS MODEL. TRANSMISSION IS OUT, NO WARNING OR NOISE; JUST GONE. SO MANY REPORTED TRANSMISSION FAILURES, ONE HAS TO WONDER WHY THERE HAS BEEN NO RECALLS ISSUED. *KB

Power Train
Filed Oct 9, 2011112,900 milesMO

AS WE DROVE AT THE 60 MPH SPEED LIMIT ON I-64 IN ST. CHARLES COUNTY, MO, IN THE MIDDLE OF FIVE LANES, OUR TORQUE CONVERTER FAILED. THE ENGINE RACED, AS THE CRUISE CONTROL ATTEMPTED TO CONTROL THE SPEED AS WE DROVE UP A HILL. WE COASTED THROUGH TRAFFIC TO THE SIDE OF THE ROAD. AT THIS POINT, THERE IS VIRTUALLY NO SHOULDER IN THE INTERSTATE HIGHWAY, SO WE WERE BARELY OUT OF THE WAY OF TRAFFIC. WE WERE ON THE DOWNSIDE OF A HILL, AND ON A CURVE, SO THERE WAS NO WAY ONCOMING TRAFFIC COULD SLOW TO AVOID US. WE WERE EXTREMELY FORTUNATE NOT TO BE HIT AS WE COASTED THROUGH THE TRAFFIC LANES TO THE RIGHT SIDE OF THE HIGHWAY, AND MORESO THAT TRAFFIC APPROACHING US FROM BEHIND WAS ABLE TO AVOID US. WE HAD THE VAN TOWED TO A FORD DEALERSHIP, AND THEY REPLACED THE TORQUE CONVERTER, AT A COST OF MORE THAN $1,500. THOUGH THE VAN IS REPAIRED AND BACK IN WORKING ORDER, IT WAS REPAIRED WITH A TORQUE CONVERTER, THAT. TO MY UNDERSTANDING, HAS THE SAME DEFECT THAT THE ORIGINAL HAD. THEREFORE, I AM UNEASY AT THE THOUGHT THAT THE SAME THING COULD HAPPEN AGAIN AT ANY TIME. *TR

Power Train › Automatic Transmission
Filed Oct 7, 2011DC

CAS ASKS THIS LETTER AND THE 92 COMPLAINTS ATTACHED HERETO BE PLACED IN THE DOCKET OF EA09-016 AND THAT FORD BE ORDERED TO RECALL ALL 2004-05 FORD FREESTAR, AND MERCURY MONTEREY VANS FOR DEFECTIVE TRANSMISSIONS.

Power Train
Filed Oct 6, 2011105,000 milesMI

THE MINIVAN HAS BEEN DESCRIBED BY THE DEALERSHIP WITH TRANSMISSION FAILURE. THE PROPOSED REMEDY IS TO COMPLETELY REPLACE THE TRANSMISSION. WE WERE RETURNING HOME AFTER DRIVING APPROXIMATELY 1/2 HOUR AT FREEWAY SPEEDS. AFTER EXITING THE FREEWAY WE PROCEEDED TO AN INTERSECTION AND STOPPED AT A RED TRAFFIC SIGNAL. WHEN THE LIGHT TURNED GREEN AND THE BRAKE WAS RELEASED AND GAS PEDAL PRESSED, THE ENGINE ACCELERATED BUT THE CAR DID NOT MOVE. WE TRIED ALL THE GEARS AND THE CAR WOULD NOT MOVE ALTHOUGH THE ENGINE APPEARED TO BE RUNNING NORMALLY. WE FEEL FORTUNATE THAT THIS FAILURE HAPPENED AT A STOP AND NOT AT FREEWAY SPEEDS AND THAT THE VEHICLES BEHIND US AT THE TRAFFIC SIGNAL DID NOT PLOW INTO OUR REAR END. PRIOR TO THIS INCIDENT OCCURRING WE HAD INTERMITTENT OCCASIONS WITH THE "CHECK ENGINE" LIGHT COMING ON, AND THEN GOING OFF. WE OFTEN WERE ALWAYS ABLE TO CLEAR THE PROBLEM BY TIGHTENING THE GAS CAP WHILE THE CAR WAS RUNNING, WHICH IS A COMMON CAUSE FOR THE LIGHT TO TURN ON. THE VEHICLE WAS PURCHASED USED FROM A FORD DEALER ABOUT 17 MONTHS PRIOR TO THE INCIDENT. DURING THAT TIME WE NOTICED OCCASIONS OF BURSTS OF ACCELERATION WHEN DRIVING AT HIGHWAY SPEEDS. I SPOKE WITH THE DEALER WHO ASSURED US THIS WAS NORMAL. SINCE THE INCIDENT, I HAVE COME TO FIND OUT THERE ARE THOUSANDS OF POSTS ON THE INTERNET REGARDING IDENTICAL PROBLEMS ON THE 2005 FORD FREESTAR, YET NO ACTION HAS BEEN TAKEN. WHILE WE CAME OUT OF THIS INCIDENT SAFELY, I CAN SEE HOW IT WOULD CAUSE TRAGIC ACCIDENTS TO OCCUR. I

Power Train
Filed Oct 6, 201185,625 milesMI

DRIVING MY FREESTAR AND IT SUDDENLY LOST POWER. ENGINE STILL RUNNING, WILL NOT GO IN FORWARD OR REVERSE. ONLY NEUTRAL OR PARK. THIS HAPPENED IN A RURAL 2-LANE ROAD IN KENTUCKY. NO WAY TO GET ON THE SHOULDER OF THE ROAD. AFTER GETTING IT TOWED TO A DEALER AFTER THEY HAD CLOSED FOR THE WEEKEND. HAD TO GET A RENTAL CAR. TO GET BACK HOME TO MICHIGAN. MONDAY THE DEALER CALLED THE TORQUE CONVERTER HAD STRIPPED IT'S SPLINES COST 1379.85 FOR THE TORQUE CONVERTER, TWO SEALS, FLUID, A SCREEN AND A TRANS INSULATOR WITH LABOR. RENTAL CAR FROM ENTERPRISE 420.76 TOWING 95.00 GAS FOR THE EXTRA TRIP TO KENTUCKY AND BACK $70.00 NOT ONLY WERE WE LUCKY WE DID NOT CAUSE AN ACCIDENT BY THIS FAILURE. BUT WE WERE ABLE TO GET A TOW TRUCK WITHIN AN HOUR. THE VEHICLE HAD 85,625 MILES ON IT. NOT COVERED UNDER WARRANTY EVEN THOUGH I HAD PURCHASED AND EXTENDED WARRANTY. IT ONLY WENT TO 72,000 MILES. *TR

Power Train
Filed Oct 5, 201167,319 milesMA

MY WIFE WAS DRIVING (35 MPH) OUR 3 KIDS TO THE DOCTOR'S OFFICE AND THE FREESTAR SUDDENLY HAD THE ENGINE REV AND LOSE ALL POWER TO THE DRIVE TRAIN. SHE WAS VERY LUCKY TO COAST TO THE SHOULDER WITH THE ROAD BEING NARROW, WINDING AND RELATIVELY BUSY. THIS COULD HAVE BEEN A DISASTER IF SHE HAD STILL BEEN ON THE NEARBY 3 LANE HIGHWAY AT RUSH HOUR. TOWED TO HERB CHAMBER FORD DEALER AND SHOWED THEM THE NHTSA ACTION NUMBER FOR THIS INVESTIGATION, THEY ACTED AS IF THE PRINTOUT WAS INVISIBLE. CHARGED ME $209 TO DIAGNOSE PROBLEM WITHOUT EVEN PULLING THE PAN OFF, TWO OPTIONS WERE TO PUT IN A REBUILT TRANSMISSION FOR $3400, OR REBUILD FOR ~$2800. WENT TO AN INDEPENDENT TRANSMISSION SPECIALIST, CONFIRMED THAT IT WAS THE TORQUE CONVERTER AND FIXED FOR $2000. VERY DISTURBED THAT SUCH A MAJOR MALFUNCTION COULD HAPPEN AT 67,319 MILES, THIS COULD HAVE CAUSED A POTENTIALLY FATAL ACCIDENT HAD IT HAPPENED ON ONE OF OUR LOCAL HIGHWAYS. *TR

Power Train
Filed Oct 4, 201156,000 milesMI

WAS DRIVING VEHICLE ON HIGHWAY SPEEDOMETER STARTED TO MOVE RAPIDLY IN HIGHWAY TRAFFIC, CAR STOPPED ABRUPTLY ALMOST HAVE A MAC TRUCK SLAM INTO THE REAR, TRANSMISSION WOULDN'T GO INTO DRIVE OR REVERSE. HAD TRANSMISSION REDONE AT AUTHORIZED TRANSMISSION, 1,800 DOLLARS NOTIFIED FORD CORPORATE THEY BLEW ME OFF STATED MY WARRANTY EXPIRED . OCTOBER 2011 SAME ISSUE HAPPENED AGAIN JUST PAID VAN OFF BOUGHT BRAND NEW IN JULY OF 2005 THIS CAR COST ME ENOUGH FOR 6 YEARS AND NO RECALL PLEASE HELP FORD COULD HAVE COST ME AND MY FAMILY OUR LIVES IS IT WORTH DYEING OVER A MISTAKE. JESUS..... *TR

Power Train
Filed Sep 29, 201158,000 milesNJ

THE VAN WOULD NOT SHIFT INTO GEARS. IT HAD TO BE TOWED TO FORD DEALERSHIP SERVICE CENTER. THEY SAID TRANSMISSION IS BURNT (THEY COULDN'T FIGURE OUT WHAT CAUSED IT) AND NEED TO REPLACE THE ENTIRE TRANSMISSION WHICH WOULD COST $3300. THE VAN HAS BEEN SERVICED REGULARLY AT LOCAL FORD DEALERSHIP OIL CHANGES, CHECK UPS ETC.. AND IT HAS LESS THAN 60K MILES. AND NOW THEY ARE TELLING ME I HAVE TO REPLACE THE ENTIRE TRANSMISSION SUDDENLY? I RESEARCHED THIS ISSUE ONLINE AND THERE ARE COUNTLESS PEOPLE FILING COMPLAINTS AND CLAIMS AND LAW SUITS WITH THIS TRANSMISSION ISSUE. I CAN'T BELIEVE FORD MAKES TRANSMISSION THAT DOESN'T EVEN LAST 60K MILES AND THEY WANT CUSTOMERS TO PAY FOR THE REPLACEMENT? THERE SHOULD HAVE BEEN A RECALL OR SOME KIND OF WARRANTY COVER FOR THIS. IT'S A NONSENSE! NEVER BUYING FORD EVER AGAIN. *TT

Power Train
Filed Sep 28, 201157,120 milesWI

I WAS DRIVING HOME FROM WORK AT 11:00PM AND TURNED THE CORNER. LOST POWER , THE RPM'S WENT UP AND THE VAN WENT NOWHERE. NO WARNING IT JUST WENT OUT. HAD TO HAVE IT TOWED THE NEXT MORNING TO A DEALER, SAID MY TRANSMISSION NEEDED TO BE REPLACED COSTING $3500 . SAID NOTHING ABOUT PROBLEMS WITH THE FREESTAR TORQUE CONVERTER . READ ALL THE PAGES ON COMPLAINTS ABOUT THE VAN, AND HAD IT TOWED TO A TRANSMISSION SPECIALIST. NOW WAITING FOR PARTS ON BACKORDER. *TT

Power Train
Filed Sep 21, 2011101,000 milesMA

THE TRANSMISSION FIALED WITHOUT WARNING ON THE HIGHWAY AS I WAS TRYING TO ACCELERATE THE VAN. *TR

Power Train
Filed Sep 20, 2011140,000 milesMO

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 70 MPH WHEN THE TRANSMISSION FAILED. THE VEHICLE WAS MERGED TO THE SIDE OF THE SHOULDER AND WAS TOWED TO HER HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 140,000.

Power Train
Filed Sep 20, 201175,000 milesMO

NUMEROUS PROBLEMS WITH THIS VEHICLE. TRANSMISSION WENT OUT, REPLACED IT AND STILL HAVING ORIGINAL PROBLEM. AFTER EXITING HIGHWAY AND COMING TO COMPLETE STOP, TRANSMISSION WILL WHINE OUT IN 1ST GEAR, WILL NOT SHIFT UNLESS YOU STOP ACCELERATING. ALARM SYSTEM WENT OFF AND WOULD NOT STOP, LIGHTS WOULD NOT SHUT OFF UNLESS YOU DISCONNECT THE BATTERY. CONSISTENT PROBLEMS WITH DRIVERS SIDE VENTILATION SYSTEM (HEAT BLOWING COLD, AIR BLOWING HOT). AIRBAG WARNING LIGHT ON. PASS WARRANTY, TO TIRED TO KEEP PUTTING MONEY INTO THIS VEHICLE. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 19, 2011OH

MOISTURE DAMAGE TO POWERTRAIN CONTROL MODULE (COMPUTER SYSTEM). VEHICLE WOULD NOT IDLE, TRANSMISSION WOULD NOT SHIFT, AND ERRATIC ELECTRONICS RESULTING IN MULTIPLE WARNING LIGHTS TO GO ON AND OFF. FORTUNATELY, I WAS IN A PARKING LOT, HOWEVER, THIS COULD HAVE RESULTED IN CATASTROPHIC FAILURE IF I WAS DRIVING ON AN INTERSTATE. REPAIR SHOP STATED THAT THEY HAVE SEEN THIS SAME PROBLEM. I HAVE TO HAVE A NEW COMPUTER INSTALLED AND THE VEHICLE IS ONLY 6 YEARS OLD. *KB

Power Train
Filed Sep 15, 201170,000 milesAR

MY WIFE WAS DRIVING DOWN A MAIN HIGHWAY, WHEN HER FORD FREESTAR LOST ALL POWER FROM THE TRANSMISSION. SHE COASTED TO THE SIDE OF THE ROADWAY. SHE TRIED TO PUT THE VEHICLE IN ANY GEAR AND ALL THAT WOULD MOVE WAS THE RPM GAUGE. HER AND MY SON WERE LEFT STRANDED ON THE SIDE OF THE ROADWAY. THE VEHICLE HAD TO BE TOWED TO A MECHANIC SHOP, WHO TOLD US THAT THE THE VEHICLE WOULD HAVE TO HAVE A NEW TRANSMISSION AND THAT IT WOULD COST US ABOUT $3000. THIS VEHICLE HAS BEEN WELL TAKEN CARE OF SINCE WE BOUGHT IT NEW. THE VEHICLE ONLY HAS 70,000 MILES ON IT AND SHOULD NOT BE HAVING THE TRANSMISSION REPLACED. IT APPEARS FROM EVERYTHING I HAVE LEARNED THAT THIS A COMMON PROBLEM WITH THIS YEAR MODEL. MY QUESTION IS, WHY HASN'T A RECALL BEEN ISSUED ON THIS PROBLEM? NOT ONLY AM I OUT A TOW BILL AND THE COST OF A TRANSMISSION, MY FAMILY WAS LEFT STRANDED ON THE SIDE OF THE ROADWAY. THIS SHOULD NOT HAVE HAPPENED.

Power Train
Filed Sep 12, 2011TX

ON 9/8/11 I WENT TO GET IN MY CAR TO LEAVE FROM WORK AND MY CAR WOULD NOT MOVE. IT WOULD CRANK BUT WHEN I PUT IT INTO GEAR IT WOULD NOT MOVE. AFTER TWO DAYS OF TRYING TO GET A TOW TRUCK SMALL ENOUGH TO GET INTO THE PARKING GARAGE AT WORK, MY CAR WAS TOWED TO A CAR SHOP. THE CAR SHOP TOLD ME THER WAS SOMETHING WRONG WITH THE TRANSMISSION AND THEY COULDN'T FIX IT. THEY HAD TRANSMISSION SHOP COME PICK UP THE CAR BY TOW TRUCK ON 9/12/11 AND I WAS TOLD BY THE TRANMISSION SHOP IT WAS THE TORQUE CONVERTER. AFTER LOOKING ONLINE I NOTICED THAT THIS IS HAPPENING TO A LOT OF PEOPLE THAT HAVE THIS SAME MODEL CAR. FORD IS NOT DOING ANYTHING ABOUT THIS. THIS CAR NEED TO BE RECALL AS THIS IS VERY DANGEROUS. THE TRANSMISSION SHOP TOLD ME THAT IT WOULD BE $1500.00 TO REPAIR THIS ISSUE. THERE ARE PEOPLE ALL OVER THE U.S. THAT ARE HAVING THE SAME ISSUE WITH THE 2005 FORD FREESTAR. I WILL NEVER BUY ANOTHER FORD AGAIN. WHY ISN'T FORD TAKING RESPONSIBLE FOR THESE DEFECTIVE PARTS (TORQUE CONVERTERS) THEY ARE PUTTING IN THESE VECHLES. DO SOMEONE HAVE TO GET SERIOUSLY HURT BEFORE THEY DECIDE TO DO SOMETHING ABOUT THIS. I NOTICED THAT THERE IS A CLASS ACTION LAWSUIT PENDING FOR THIS TORQUE CONVERTER ISSUE. I ADVISE YOU ALL IF YOU HAVE EXPERIENCED THE SAME PROBLEM TO COMPLAIN AND JOIN SUIT. THIS IS RIDICULOUS. *TR

Power Train
Filed Sep 10, 2011135,000 milesCO

WHILE DRIVING IN TRAFFIC THE VAN JUST SLIPPED OUT OF GEAR. HITTING THE GAS ONLY MADE THE ENGINE REV UP. I COASTED TO A STOP. THE VAN WOULD STILL START AND RUN BUT WOULD NOT GO INTO DRIVE OR REVERSE. THE GEAR SHIFT MOVES BUT NOTHING HAPPENS. AFTER HAVING IT TOWED WE REPLACED THE TRANSMISSION SENSOR BUT IT DID NOT FIX THE ISSUE. DO NOT KNOW WHAT TO DO AT THIS POINT. *TR

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Sep 9, 2011NJ

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO A COMPLAINT TO FORD MOTOR COMPANY FOR A REFUND FOR REPAIRS DUE TO A FAULTY DESIGN *TGW THE CONSUMER STATED MOISTURE WAS SEEPING INTO THE COMPUTER. THE PCM WIRE HARNESS HAD TO BE REFLASHED/REPROGRAMMED. *JB

Power Train
Filed Sep 8, 201132,432 milesMI

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 55 MPH, THE CONTACT STATED THE VEHICLE STALLED ON THE HIGHWAY. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 32,432 AND THE CURRENT MILEAGE WAS 114,000.

Power Train
Filed Sep 7, 201143,000 milesVA

BOUGHT THIS VAN USED AT 43,000 MILES IN 2010,,,CONCERNED BECAUSE TRANSMISSION HAD BEEN REBUILT...BOUGHT EXTENDED WARRANTY FOR 12 MONTH/12,000 MILES...HAD TROUBLE IN DEC. 2010 TOOK TO DEALER...THEY REPLACED SENSOR....WARRANTY WENT OUT IN FEB. 2011....HAD TO REBUILD TRANSMISSION IN 7/2011 3RD TRANSMISSION ...$1300 MY EXPENSE....TODAY THE CHECK TRANSAXLE LIGHT CAME ON AGAIN!!! ....CALLED THE FORD COMPANY....SO_O_O_O SORRY!!! CAN'T DO ANYTHING FOR YOU....53,000 MILES. *TR

Power Train
Filed Sep 7, 2011120,000 milesGA

I WAS DRIVING DOWN THE ROAD AND MY TRANSMISSION WENT OUT. I KNOW THAT THERE ARE THOUSANDS OF PEOPLE WHO HAVE HAD THIS PROBLEM AND SOME OF THEM AFTER ALREADY HAVING IT REPLACED BEFORE. FORD SHOULD BE FORCED TO ISSUE A RECALL!!! *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2005 Ford Freestar → · Every Freestar year → · How the figures are calculated →