Page 6 of 18 · complaints 251–300 of 886

2005 Ford Freestar complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →

Engine
Filed Nov 2, 201240,000 milesMI

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WATER PENETRATED THROUGH THE WINDSHIELD AND THE ENGINE COVERING. THE ENGINE COVERING CLIPS FAILED TO SUSTAIN AND THE WATER PENETRATE THE POWER CONTROL MODULE, CAUSING THE ENGINE TO STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

Vehicle Speed Control
Filed Nov 2, 201265,000 milesMI

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED TO 3,000 WHILE DRIVING 70 MPH. THE VEHICLE SUDDENLY ACCELERATED WHILE THE GEAR WAS IN PARK WITH THE BRAKES DEPRESSED. ALSO, THE VEHICLE ABNORMALLY ACCELERATED WHILE THE CONTACT WAS DRIVING AT LOW SPEEDS.THE FAILURE RECURRED SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 77,000.

Structure
Filed Oct 30, 2012114,351 milesOH

HAVING A SIMILAR PROBLEM TO OTHERS WITH MY 2005 FORD FREESTAR. WATER GETTING INTO PCM AND CAUSING PROBLEMS. TOOK VEHICLE TO DEALERSHIP FOR TORQUE CONVERTER RECALL AND THEY NOTICED WATER IN THE PCM. THEY DRIED IT OUT AND VEHICLE RAN FINE FOR TWO WEEKS. HAD SIGNIFICANT RAIN LAST NIGHT AND PROBLEM HAPPENED AGAIN. THIS IS AN OBVIOUS FLAW IN THIS VEHICLE AND NEEDS TO BE FIXED. *TR

Electrical System
Filed Oct 25, 201285,000 milesUT

I WAS DRIVING MY MINIVAN BACK TO WORK FROM LUNCH. IT CUT OFF AS I TOOK A TURN. I STOPPED THE VEHICLE AND RESTARTED IT. AS I BEGAN TO GO AGAIN, IT CUT OFF AGAIN. I PULLED OVER AND RESTARTED THE VEHICLE. I WAS RIGHT OUTSIDE MY WORK PARKING LOT SO I PULLED IN AND PARKED. I CALLED EGAN AUTOMOTIVES BECAUSE THEY ARE LOCATED RIGHT BESIDE MY WORK. DURING MY BREAK I DROVE IT TO THEIR PLACE OF BUSINESS. MY MINIVAN CHECK ENGINE LIGHT WAS ON AND IT WAS ACTING SLUGGISH. I LEFT THE VEHICLE WITH THEM OVERNIGHT. EGAN AUTOMOTIVE CALLED ME AND TOLD ME THAT THERE WAS MOISTURE GETTING INTO THE COMPUTER BOX. THEY SAID THAT FORD KNEW ABOUT THIS PROBLEM AND WERE SELLING A KIT THAT WILL INSULATE THE COMPUTER BOX. I CALLED FORD AND THEY WON'T HELP EVEN THOUGH THE PLACEMENT OF THE COMPUTER BOX UNDER THE WIPER BLADE VENTS WAS THERE BRILLIANT IDEA. LOOKING ONLINE THIS SEEMS LIKE A PRETTY COMMON PROBLEM, YET FORD WON'T RECOGNIZE IT AND FIX IT. THIS IS GOING TO COST ME $300, WHICH I FEEL I'M NOT RESPONSIBLE FOR. A VEHICLE CUTTING OUT WHILE DRIVING IS A SAFETY HAZARD. CAN YOU HELP GET THIS RESOLVED? *TR

Power Train
Filed Oct 23, 201256,000 milesIL

I HAD A TORQUE CONVERTER REPLACED 4 DAYS AGO ON MY VAN DUE TO A RECALL AND 4 DAYS AFTER REPAIR MY CAR SHUTS DOWN IN THE MIDDLE OF DRIVING. NOW THE FORD DEALER IS TELLING ME IT HAS NOTHING TO DO WITH THE TORQUE CONVERTER WHICH I FIND IMPOSSIBLE SINCE I HAVEN'T HAD ANY OTHER ISSUES BEFORE WITH MY CAR JUST YOUR BASIC BRAKE REPAIRS. *TR

Engine
Filed Oct 15, 201256,000 milesMI

I HAVE HAD THE CAR STOP AFTER AND DURING RAINY DAYS. MOST RECENTLY THE CAR WOULD NOT START OR MOVE DURING A HEAVY RAIN. I HAVE HAD TO WAIT DAYS UNTIL THE CAR DRIES OUT FOR THE CAR TO MOVE. HAVE TAKEN IT TO THE SHOP AFTER SEVERAL INSTANCES OF THIS SAME OCCURRENCE. THEY CAN NOT FIND OUT WHAT IS WRONG AS THE CAR RUNS OK? AFTER RESEARCHING ON THE INTERNET I HAVE COME TO THE CONCLUSION THAT IT IS WATER LEAKING ON AND INTO THE PCM CAUSING THE CAR TO NOT START OR MOVE. FORD DEALERSHIP HAS NOT BEEN ABLE TO SOLVE THE PROBLEM OR HAVE A SOLUTION? *TR

Air Bags1 injured
Filed Oct 15, 201258,000 milesNC

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE REAR PASSENGER SIDE TIRE FAILED, WHICH CAUSED BOTH CURTAIN AND PASSENGER SIDE AIR BAGS TO DEPLOY ERRONEOUSLY. THE DRIVER SUSTAINED MINOR BRUISES TO THE FACE FROM THE AIR BAG DEPLOYMENT. THE TIRE WAS REPLACED AND THE AIRBAGS WERE CUT. THE VEHICLE WAS LATER TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE AIR BAG SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 181,000.

Power Train
Filed Oct 2, 2012135,000 milesNJ

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED IN JUNE 2012. THE DEALER INFORMED HER THAT SHE HAD TO ORDER THE RECALL PART AND THAT SHE SHOULD RECEIVE NOTIFICATION WHEN THE PART BECAME AVAILABLE. THE CONTACT RECEIVED THE LETTER AND CONTACTED THE DEALER WHO THEN STATED THAT THEY DID NOT HAVE THE PART AVAILABLE AND THAT SHE WOULD HAVE TO BE ADDED TO THE WAITING LIST. THE VEHICLE WAS NEVER REPAIRED. THE FAILURE MILEAGE WAS 135,000.

Power Train
Filed Oct 1, 2012106,000 milesFL

THE PCM WENT BAD ON OUR VAN. WHEN REPLACED BY FORD WATER WAS REPORTED INSIDE THE PCM NOTING A WATER LEAK SOMEWHERE THAT FINDS ITS WAY TO THE COMPUTER (PCM). WE WERE TOLD TO GET A NEW WINDSHIELD. WE DID AT OUR EXPENSE. ABOUT A MONTH LATER SAME ISSUES WITH CAR. AGAIN PCM WAS BAD. WATER LEAKED INSIDE IT AGAIN. FORD TOLD ME THAT COULD COST UP TO $900.00 TO FIND LEAK AND REPAIR. THROUGH MY OWN INVESTIGATION ONLINE I FOUND SERVICE BULLETIN TSB 06-14-10 STATING THAT DURING REPAIR PROCEDURES OF A PCM INSPECT FOR WATER DAMAGE AND IF PRESENT PERFORM THE FOLLOWING SERVICE PROCEDURE. THE BULLETIN GOES ON TO DESCRIBE IN DETAIL HOW TO FIX WATER LEAK. THIS WAS NOT DONE ON MY VEHICLE RESULTING IN A BRAND NEW BUT NOW USELESS PCM. I WENT ALL THE WAY TO THE TOP AT THIS LOCAL FORD DEALERSHIP AND WAS TREATED POORLY, CONDESCENDINGLY, AND WAS TOLD THAT THE SERVICE BULLETIN DID NOT MEAN ANYTHING. I HAVE A USELESS VAN IN MY DRIVEWAY. *TR

Structure › Body
Filed Sep 24, 2012108,900 milesMI

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER THE VEHICLE THROUGH THE RIGHT SIDE DOOR, THE DOOR FAILED TO STOP WHEN CONTACT WAS IN THE MIDDLE OF DOORWAY. THE VEHICLE HAD POWER SLIDING DOORS WHICH ARE SUPPOSED TO STOP IF PERSON WAS ON THE WAY. ALSO, THE CONTACT MENTIONED THAT THE LEFT SIDE DOOR FAILED TOO. THE VEHICLE WAS TAKEN TO DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND SUGGESTED THAT THE AUTOMATIC DOORS SHOULD BE DISCONNECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 108,900 AND THE CURRENT MILEAGE WAS 109,500.

Power Train › Automatic Transmission
Filed Sep 19, 2012KS

2005 FREESTAR. CONSUMER WRITES IN REGARDS TO TORQUE CONVERTER FAILURE WHILE DRIVING ON THE HIGHWAY. *TGW THE CONSUMER STATED IT COST $ 2,552.53 TO INSTALL A RE-BUILT TRANSMISSION/TORQUE CONVERTER. THE CONSUMER STATED HE RECEIVED A RECALL LETTER IN THE MAIL, STATING HE MAY BE ELIGIBLE FOR A REFUND FOR HIS OUT OF POCKET EXPENSES. THE CONSUMER CONTACTED THE DEALER ABOUT THE REFUND AND WAS INFORMED THE MAXIMUM AMOUNT AVAILABLE TO COVER THE REPAIR BILL WAS LESS THAN $ 1,500. RECALL # 12V006000

Power Train
Filed Sep 19, 2012150,000 milesGA

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE FAILED TO ACCELERATE AND INDEPENDENTLY CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED FROM THE SCENE AND LATER TAKEN TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT TORQUE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE DEALER ALSO DISCOVERED SHAVINGS IN THE TRANSMISSION FROM THE TORQUE CONVERTER FAILING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD REPLACE THE TORQUE CONVERTER AT THEIR EXPENSE BUT WOULD NOT COVER ANY OF THE ADDITIONAL DAMAGES. THE FAILURE MILEAGE WAS 150,000.

Power Train › Automatic Transmission
Filed Sep 18, 2012NY

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO FAILED TRANSMISSION. RECALL 12V006000. *TGW THE CONSUMER STATED HE RECEIVED A DENIAL LETTER FROM FORD REGARDING A REQUEST FOR REIMBURSEMENT. FORD STATED IN THE LETTER, THAT THEIR RECORDS INDICATED A REFUND HAD ALREADY BEEN PROCESSED FOR THE REPAIR. THE CONSUMER STATED NO REFUND WAS EVER ISSUED TO HIM. IN DECEMBER 2011, THE VEHICLE BROKE DOWN. THE CONSUMER HAD THE VEHICLE TOWED AND A DIAGNOSIS REVEALED THE TRANSMISSION NEEDED TO BE RE-BUILT AT A COST OF $3,000. THE CONSUMER PAID $525 FOR THE REMOVAL OF THE TRANSMISSION, PARTIALLY DISMANTLING IT, IN ORDER TO DIAGNOSE THE PROBLEM AND RE-MOUNTING OF THE TRANSMISSION INTO THE VEHICLE. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REMOVAL, DIAGNOSIS, TOWING AND TAX ON THE VEHICLE.

Power Train
Filed Sep 17, 201270,000 milesWA

WAS TRAVELING FROM CALIFORNIA TO WASHINGTON. STOPPED ON REST AREA.MY FREE* DID HAVE ONLY REAR GEAR ON. COULDN'T MOVE FOR SEVERAL HOURS UNTIL TRANSMISSION COOLED DOWN. DROVE VERY CAREFULLY, TRYING NOT HIT THE BRAKES, BECAUSE AS SOON AS I PUSH BRAKE PEDAL TRANNY STOPS WORKING UNTIL COMPLETELY COOLED DOWN. (HAD TO SPEND MANY HOURS ON THE ROAD BECAUSE IT IS IMPOSSIBLE TO CROSS 2 STATES AND NOT HIT THE BRAKES) FORD ISSUED RECALL IN MARCH 2012, BUT DEALERS DOES NOT HAVE PARTS TILL NOW. *TR

Power Train › Automatic Transmission › Torque Converter
Filed Sep 6, 2012NC

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO LOSING CONTROL OF THE FORWARD MANEUVERING *TGW THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED AND ACCORDING TO THE WEBSITE, HE SHOULD HAVE RECEIVED TWO OWNER NOTIFICATIONS LETTERS. HOWEVER, HE NEVER RECEIVED ANY CORRESPONDENCE REGARDING RECALL # 12V006000. *JB

Power Train
Filed Sep 1, 2012CT

SHORTLY AFTER THE RECALL FOR THE TORQUE CONVERTER THE TRANSMISSION STARTED ACTING UP. IT WAS STALLING, NOT LETTING ME GO INTO REVERSE, AND MANY OTHER THINGS. THE TRANSMISSION IS DISENGAGING AND REENGAGING WHICH IS A SAFETY ISSUE. THIS PROBLEM IS BECAUSE OF THE TORQUE CONVERTER THEY HAD TO RECALL CONTAMINATED THE TRANSMISSION. I DO NOT UNDERSTAND WHY THERE IS STILL NO RECALL. THIS IS A HUGE SAFETY ISSUE! *TR

Power Train › Automatic Transmission › Torque Converter
Filed Aug 31, 2012IL

RECEIVED A RECALL 11S25/NHTSA RECALL 12V006000 LAST MARCH AND FORD SEEMS TO BE DRAGGING THEIR FEET. I CONTACTED THEM THREE TIMES AND THEY WAVED ME OFF. MY WIFE IS AFRAID TO DRIVE IT. THANK YOU ..UPDATED 09-19-12 *BF

Power Train
Filed Aug 30, 2012104,392 milesMI

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE TRAVELING 10 MPH THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 104,392 AND THE CURRENT MILEAGE WAS 119,000.

Power Train › Automatic Transmission › Torque Converter
Filed Aug 28, 2012TX

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR REPLACEMENT OF TORQUE CONVERTER IN COMPLIANCE WITH SAFETY RECALL *TGW

Electrical System
Filed Aug 23, 2012GA

2005 FORD FREESTAR PCM PROBLEMS. SYMPTOMS INCLUDE INTERMITTENT INCIDENCES INCLUDING VEHICLE'S FAILURE TO START, RUNNING ROUGH, IMPROPERLY ACCELERATING, REFUSING TO MOVE FORWARD/BACKWARD, AND OTHER RANDOM PROBLEMS. THE FUEL SYSTEM COMPONENTS/CAMSHAFT SENSOR/ETC, AS WELL AS THE TRANSMISSION HAVE BEEN REPLACED ON THE VEHICLE, BUT ALL OF THESE ISSUES STILL EXIST. CODES DO NOT SHOW UP ON MECHANIC'S DIAGNOSTIC COMPUTERS UNLESS THE CAR IS ACTIVELY HAVING THE PROBLEM, WHICH SEEMS TO RARELY HAPPEN. MECHANICS, INCLUDING THE LOCAL FORD DEALERSHIP, HAS NOT BEEN ABLE TO CONFIRM THE PROBLEM WITH THE PCM; HOWEVER, OUR MECHANIC DID FIND WATER IN THE COMPUTER MODULE. HE DRIED IT OUT AND RESEALED IT, IN HOPES OF RESOLVING THE ISSUES WE WERE HAVING. THE PROBLEMS HAVE CONTINUED THOUGH AND DESPITE LACK OF CODES, ALL INDICATIONS ARE THAT THE COMPUTER IS NO LONGER GOOD. ANOTHER PROBLEM IS THE FACT THAT GETTING A REPLACEMENT PCM IS NEARLY IMPOSSIBLE. THE DEMAND FOR FREESTAR RECONDITIONED COMPUTERS IS SO HIGH THAT WE'VE NOT BEEN ABLE TO FIND ONE TO REPLACE THE BAD UNIT IN THE VAN. (APPARENTLY, NEW PCM'S ARE NOT AVAILABLE AT ALL.) AFTER SEEING THE MASSIVE NUMBER OF ON-LINE COMPLAINTS WHICH ARE SO SIMILAR TO OURS, I CANNOT BELIEVE THAT FORD SHUT THE CASE REGARDING THE COMPUTER PROBLEM. IF THE DIAGNOSIS OF FAILED PCM'S IS ALMOST IMPOSSIBLE TO ACHIEVE, FORD SIMPLY CHOOSES TO IGNORE THE OBVIOUS. (READ ALL OF THE COMPLAINTS ON NHTSA.DOT.GOV.) POOR PLACEMENT OF THE PCM ON THE BACK OF THE VEHICLE WALL HAS AL

Electrical System
Filed Aug 23, 2012GA

ADD-ON INFO FOR COMPLAINT #10472027. THE DATE STATED FOR THE PROBLEM WITH THE PCM WAS MERELY AN ARBITRARY START DATE FOR OUR PROBLEMS, WHICH WAS REQUIRED TO PROCEED WITH THE COMPLAINT. WE HAVE HAD CONTINUAL PROBLEMS FOR AT LEAST NEAR 2 YEARS WITH THE VEHICLE, BUT NO MECHANIC (INCLUDING FORD'S) HAS BEEN ABLE TO ACCURATELY CONFIRM THE BASIS OF SUCH ISSUES. OUR ASSESSMENT OF A DAMAGED PCM IS BASED ON RESEARCH OF ON-LINE COMPLAINTS FROM OTHER FREESTAR OWNERS WHICH SEEM TO ALMOST PERFECTLY MATCH OUR SITUATION, AS WELL AS THE FACT THAT OUR MECHANIC HAD TO REMOVE WATER FROM THE COMPUTER COMPARTMENT. CURRENTLY, WE ARE IN SEARCH OF A REPLACEMENT COMPUTER, BUT THEY ARE ALMOST IMPOSSIBLE TO FIND. *TR

Power Train
Filed Aug 21, 2012173,460 milesAL

AS I WAS DRIVING, THE VEHICLE (2005 FORD FREESTAR) BEGIN TO JERK AS IF THE TRANSMISSION WAS CONSTANTLY DISENGAGING AND REENGAGING. ALSO, THE RPMS WOULD ESCALATE DURING THIS PROBLEM. AFTER ABOUT SIX JERKS, THE VEHICLE LOST POWER TO THE WHEELS. I COASTED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. I WAITED FOR A FEW MINUTES AND I STARTED THE VEHICLE UP AND I WAS ABLE TO DRIVE HOME. THE VEHICLE STILL JERKS. I LOOKED UP THE PROBLEM WITH A MECHANIC AND THE DIAGNOSTIC COMPUTER READOUT STATED IT WAS THE TORQUE CONVERTER OUTPUT SHAFT SPEED SENSOR. I LOOKED THE INFORMATION UP ONLINE AND DISCOVERED IT WAS INVOLVED WITH A RECALL. THIS RECALL (#12V006000) WAS SUPPOSEDLY REPAIRED ON MY VEHICLE A MONTH AGO. I CALLED FORD AND THEY SAID THAT THE RECALL WAS ALREADY PERFORMED AND THEY CAN NOT DO ANYTHING ELSE. *TR

Power Train
Filed Aug 20, 201289,847 milesOH

TL* THE CONTACT OWNS A 2005 FORD FREESTAR WAGON. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION SUDDENLY BECAME INOPERATIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO ADVISED THAT WATER HAD LEAKED ONTO THE WIRING HARNESS WHICH RESULTED IN A SHORT CIRCUIT TO THE TRANSMISSION CHIP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,847.

Engine
Filed Aug 13, 2012131,369 milesIL

CAR STALLS WHEN IT STOPS, SHUTTERING WHILE IT DRIVES, THE CAR HAS BEEN TO THE SHOP TWICE KNOW. THE SECOND TIME IT WAS LEFT OUTSIDE THE AUTO SHOP AND IT RAINED OVER NIGHT. WHEN THE MECHANICS WENT TO START IT AND LOOK AT IT THEY NOTICED THERE WAS WATER DRIPPING OUT OF OUR ECM. THEY DID SOME RESEARCH AND FOUND THAT THERE WERE DESIGN FLAWS IN THE ECM AND THAT IT WASN'T SEALED RIGHT. THERE SHOULD HAVE BEEN A RECALL BUT THERE NEVER HAS BEEN. I HAVE LOOKED ONLINE AND THERE ARE ALL SORTS OF PEOPLE REPORTING THE EXACT SAME THING. *TR

Power Train
Filed Aug 7, 2012146,000 milesMA

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT HAD RECEIVED NOTIFICATION OF STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) PRIOR TO THE FAILURE BUT WAS UNABLE TO HAVE THE REPAIRS PERFORMED BECAUSE THE DEALER CONTINUOUSLY ADVISED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS ON BACK ORDER. THE MANUFACTURER WAS CONTACTED WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 146,000.

Power Train
Filed Aug 1, 2012650,000 milesMI

I WAS RUNNING SOME ERRANDS AND MY VAN WAS ACTING WIRED. IT SEEMED LIKE I ONLY HAD FIRST GEAR. I TOOK IT TO FORD DEALERSHIP, FOUND OUT ABOUT THE TORQUE CONVERTER RECALL. TORQUE CONVERTER WAS REPLACED. AT THE TIME THEY ALSO FOUND WATER IN MY TRANSMISSION. THE DID A FLUSH. IT HAS ONLY BEEN THREE MONTHS. TWO WEEKS AGO THE POWERTRAIN LIGHT CAME ON. I TOOK IT TO FORD. THEY DID A DIAGNOSTICS TEST ON IT. SAID IT WAS P0732 INCORRECT GEAR RATIO FOR 2ND GEAR DIRECT CLUTCH NOT LOCKING. WAS WAITING TO SEE IF IT WAS COVERED UNDER RECALL. YESTERDAY WE FOUND OUT IT WAS NOT 07/31/2012. SO I TOOK IT TO MY MECHANIC TODAY 8/1/2012. FIRST THING HE FOUND WAS WATER IN THE TRANSMISSION. HE HAS NO IDEA HOW THE WATER IS GETTING IN AND HAS LOOKED AT ALMOST EVERYTHING THAT COULD ALLOW IT TO ENTER. HE HAS FOUND NOTHING. I HAVE DONE RESEARCH ONLINE AND HAVE FOUND A LOT OF COMPLAINTS REGARDING THIS ISSUE. FORD KNOWS ABOUT IT AND DOES NOTHING. IN THE MEAN TIME THEY EXPECT ME TO PAY A DEALER TOP DOLLAR TO REPLACE MY TRANSMISSION. I DID TELL MY MECHANIC WHAT I FOUND ABOUT THE PCM AND TRANSAXLE VENT ALLOWING THE WATER IN. HE IS GOING TO LOOK INTO IT AND GET BACK TO ME. I HOPE SOMEONE OUT THERE IS LISTENING TO THE CONSUMERS AND CAN GET THIS ISSUE RESOLVED. *TR

Power Train › Automatic Transmission › Torque Converter
Filed Jul 30, 2012NJ

2005 FORD FREESTAR. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 11S25/12V006000 *TGW THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE FAILURE OF THE TORQUE CONVERTER THAT FAILED PRIOR TO A RECALL BEING ISSUED.

Electrical System
Filed Jul 26, 2012102,000 milesMI

WAS STALLED OUT SEVERAL TIMES DURING THE MONTH OF JANUARY AND FEBRUARY OF THIS YEAR. IT WOULD JUST STOP RESPONDING. IT ACTED MUCH LIKE A TRANSMISSION GOING OUT, BUT THAT WAS NOT THE PROBLEM. AFTER MULTIPLE TOWES AND TRIPS TO THE MECHANIC TO ATTEMPT GETTING THIS VEHICLE REPAIRED, IT WAS DETERMINED THAT THE PCM HAD GOTTEN WATER INSIDE AND HAD TO BE REPLACED. I SPENT SEVERAL THOUSAND DOLLARS TRYING TO GET THIS VEHICLE TO RUN AS WELL AS IT HAD BEFORE. ONCE THE PCM ISSUE WAS DISCOVERED, IT DID RUN MUCH BETTER, BUT BY THIS TIME I HAD LOST MY FAITH IN THE VEHICLE. I CANNOT BELIEVE THAT FORD POSITIONED A COMPUTER COMPONENT WHERE WATER WOULD RUN DOWN ONTO IT, AND THEY HAVE NOT BEEN FORCED TO FIX THIS ISSUE. AS A RESULT OF ALL OF MY PROBLEMS WITH THIS VEHICLE, AFTER MANY YEARS OF BEING A FORD OWNER, I SOLD THIS VAN AND PURCHASED A CHRYSLER TOWN & COUNTRY. *TR

Power Train
Filed Jul 24, 2012NE

FORD RECALL SAFETY NOTICE 11S25/NHTSA RECALL 12V-006. RECEIVED LETTER DATED MARCH 2012 FOR THE TORQUE CONVERTER REPLACEMENT PARTS AVAILABLE THE SECOND QUARTER, AS OF TODAY, JULY 24, 2012 WE HAVE NOT HEARD ANYTHING FROM FORD ABOUT THE PARTS BEING AVAILABLE. *TR

Vehicle Speed Control
Filed Jul 20, 20121 milesNY

THE CAR LOST POWER AS I WAS TRYING TO DRIVE IT. IT TOOK SEVERAL SECONDS TO GO FROM 0 TO 20MPH. THIS IS EVERY DAY. ONCE IT GETS TO 20MPH THE CAR DRIVES NORMALLY. ALSO SOMETIMES THE CAR WONT MOVE WHEN PUT IN DRIVE OR REVERSE. I HAVE TO PUT IT BACK IN PARK, AND THEN IN DRIVE OR REVERSE FOR IT TO MOVE. ALSO, WHEN I STOP AT A STOP SIGN OR A RED LIGHT, THE CAR DRIVES VERY SLOW UNTIL IT REACHES 20MPH. MY CAR IS ON RECALL BUT I WAS TOLD BY FORD THAT THE PART IS NOT YET IN STOCK. I HAVE BEEN WAITING AND HAVING PROBLEMS AND SPENDING MONEY ON THIS CAR SINCE I PURCHASED IT. I'VE BEEN WAITING MORE THAN 8 MONTHS FOR THE PART FROM FORD. THEY SAY THE CAR IS NOT DANGEROUS TO DRIVE. I DISAGREE BUT I NEED MY CAR FOR WORK. I FEEL THAT THEY SHOULD GIVE ME A REPLACEMENT. I AM STILL MAKING PAYMENTS. *TR UPDATED 08-09-12 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. IT HAS BEEN TRADED IN. UPDATED 08/09/2012 *JS

Power Train
Filed Jul 14, 2012SC

THIS IS AN AMENDMENT TO COMPLAINT #10465607 FILED YESTERDAY. I WAS INFORMED TODAY BY MY DEALER, HERLONG FORD IN EDGEFIELD, SC, THAT IT IS TOTAL TRANSMISSION FAILURE. THEY STATED THAT THEY COULD NOT TELL IF THE TRANSMISSION FAILURE IS DUE TO THE RECALLED PART UNLESS THEY TEAR THE TRANSMISSION DOWN COMPLETELY. THIS TEARING DOWN WOULD BE AT MY EXPENSE ALONG WITH THE TOWING OF MY VEHICLE TO THEIR DEALERSHIP FROM NORTH AUGUSTA, SC WHERE IT STRANDED ME. THE ONLY OPTIONS I HAVE IS TEAR DOWN AND REPAIR OR TRADE. NEITHER OF THESE OPTIONS ARE GOOD FOR US. WE JUST PURCHASED MY HUSBANDS TRUCK AND WE ARE ON A TIGHT BUDGET. I GUESS WE WILL HAVE TO BE THE ONES TO TAKE THE HIT FOR SOMETHING THAT IS OBVIOUS TO ANYONE WHO HAS RESEARCHED IT THAT FORD IS AT FAULT AND SHOULD BE HELD ACCOUNTABLE. I HAVE TO HAVE MY VAN FOR WORK AND PERSONAL USE. I DO NOT HAVE ANOTHER VEHICLE TO GO TO WORK IN. FORD SHOULD BE MADE TO REPLACE THESE TRANSMISSIONS COMPLETELY AT THEIR COST. THESE VEHICLES ARE A DEATH TRAP WAITING TO HAPPEN. IT SHOULD NOT TAKE THIS LONG TO GET THE REPAIR PARTS TO THE DEALERS. IF THERE IS A CLASS ACTION LAWSUIT OUT THERE COUNT US IN!! I GUESS IT WILL TAKE SOMEONE DYING BEFORE ANYONE MAKES FORD STEP UP TO THE PLATE AND BE HELD ACCOUNTABLE FOR THEIR DEFECTIVE VEHICLES! I WAS A LOYAL FORD OWNER BUT I AM SERIOUSLY CONSIDERING CHANGING MY PREFERENCE. FORD DO THE RIGHT THING AND HELP YOUR LOYAL CUSTOMERS OUT THAT BOUGHT YOUR VEHICLE TO TRANSPORT THEIR FAMILIES IN SINCE YOU ADVERTISED IT AS A FAM

Power Train
Filed Jul 13, 2012SC

WHILE DRIVING MY TRANSMISSION IS STICKING AND JERKING. AFTER IT DOES THAT IT SHUTS OFF IN THE MIDDLE OF THE ROAD. A COUPLE OF MONTHS AGO I TOOK IT TO THE DEALER AND THEY SAID IT WASN'T THE RECALLED PART AND IT COST ME $800.00 TO REPAIR. EVER SINCE THEN IT HAS STILL BEEN HAVING LITTLE JERKING AND STICKING ISSUES. TODAY, JULY 13, 2012, IT SHUT OFF AGAIN IN THE MIDDLE OF ONE OF THE BUSIEST INTERSECTIONS IN NORTH AUGUSTA, SOUTH CAROLINA JUST LIKE THE LAST TIME. THIS IS THE FOURTH TIME THAT I HAVE ALMOST BEEN IN A WRECK IN MY MINIVAN BECAUSE IT JUST SHUTS OFF WITHOUT WARNING YOU. I THINK I HAVE BEEN PATIENT ENOUGH WAITING ON RECALL PARTS FOR MY VAN. RIGHT NOW I WOULDSAY THAT MY VAN IS A HAZARD TO DRIVE. THE NOT CHANGING OF GEARS CAN AND HAS HAPPENED AT A VARIETY OF SPEEDS, EVEN AT 35. EVERYONE WITH THIS VAN SHOULD BE PUT IN A RENTAL VEHICLE AT THE EXPENSE OF FORD UNTIL REPAIR PARTS ARE AVAILABLE. I NEED MY VEHICLE FOR WORK AND PERSONAL. *TR

Power Train
Filed Jul 11, 201259,000 milesMD

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION BEGAN TO HESITATE IN A JERKING MOTION. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE FAILURE HAD NOT BEEN DIAGNOSED. THERE WAS RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). THE PART WAS CURRENTLY UNAVAILABLE AND HAS BEEN FOR THREE MONTHS. THE TECHNICIAN WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. AN AUTHORIZED DEALER WAS UNABLE TO PROVIDE A DATE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.

Power Train
Filed Jul 10, 201249,000 milesTX

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER). AFTER THE REPAIR, THE DEALER ONLY REPLACED FIVE QUARTS OF THE TRANSMISSION FLUID INSTEAD OF THE FULL THIRTEEN THAT WERE NECESSARY. THE CONTACT EXPRESSED CONCERN THAT THIS WOULD LEAD TO ANOTHER TORQUE CONVERTER FAILURE. THE CONTACT ALSO STATED THAT DUE TO THE WAY THE VEHICLE WAS REPAIRED, IT WOULD NEED TO BE REALIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 49,000.

Power Train
Filed Jul 8, 201282,000 milesAK

I HAD GOTTEN A LETTER FROM FORD MOTOR CO. STATING THEY WERE HAVING PROBLEMS WITH THE TORK CONVERTER AND TRANSMISSIONS ON MY MODEL CAR. I LIVE 160 MILES FROM A FORD DEALER, BUT I WAS GOING INTO TOWN TO SHOP SO THOUGHT I WOULD STOP IN AT KENDALL FORD AND TALK TO THEM ABOUT IT. THEY HAD NO IDEA WHAT I WAS TALKING ABOUT AND LOOKED IT UP ON THE COMPUTER, AND THERE IT WAS. THEY COULD NOT TELL ME MUCH EXCEPT IT COULD GO UOT AT ANY TIME WITH NO NOTICE. THEY ALSO SAID THAT THEY COULD NOT EVEN HELP ME IF IT DID. I WAS ON MY OWN. AND IT DID, IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT JUST STOPPED. I COULD HAVE BEEN HIT AND SOMEONE COULD HAVE BEEN HURT OR EVEN KILLED. A NICE MAN HELPED ME GET IT ACROSS 3 LANES OF TRAFFIC, PUSHING BY HAND WHERE I HAD TO HAVE IT TOWED BACK TO KENDALL FORD, I CALLED BRAD, THE MAN IN CHARGE TO LET HIM KNOW IT WAS THERE. TO DATE, JULY 7, 2012 I FINALLY GOT A CALL FROM THEM (HAD TO BUM A RIDE 160 MILES HOME AND HAVE HAD NO CAR SINCE), THEY SAID THE TORK CONVERTER WAS SO SHOT THEY WONDERED HOW I GOT THAT FAR (A LITTLE HELP FROM GOD). THEY ALSO SAID THAT IT WOULD COST BETWEEN 3 AND $4,000 TO REPAIR THE TRANSMISSION. I NEARLY PASSED OUT. FIRST PUT ME IN A CAR THAT COULD HAVE KILLED ME, THEN CHARGE ME MORE THAN THE CAR IS WORTH TO FIX IT. I KNOW FOR A FACT THAT IF THE TORK CONVERTER IS NOT WORKING PROPERLY NEITHER WILL THE TRANSMISSION. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE CONVERTER AND THE TRANSMISSION FOR USING CHEEP PARTS AND PUTTING OUR LIVES IN DANGER. *TR

Electrical System
Filed Jul 7, 2012113,000 milesNC

I WAS DRIVING 45 MPH IN A HEAVY RAIN WHEN MY VEHICLE BEGAN TO SPUTTER AND CHECK ENGINE LIGHT BEGAN FLASHING. I STARTED TO PULL OVER, BUT LIGHT WENT OFF AND ENGINE RAN FINE. AFTER SEVERAL DAYS OF RAIN ENGINE WOULD HESITATE IN ACCELERATION AND WOULD FEEL LIKE IT WAS MISSING. IT BEGAN ONLY OCCASIONALLY AND USUALLY WHEN TRAVELING UP HILL. IT PROGRESSIVELY GOT WORSE, ESPECIALLY AFTER RAIN OR BEING WASHED. INVESTIGATED AND FOUND THIS TO BE A COMMON PROBLEM WITH THIS MODEL WITH THE POWER CONTROL MODULE GETTING WET. TODAY WHILE DRIVING ON THE INTERSTATE CHECK ENGINE LIGHT BEGAN FLASHING AND ENGINE HESITATED, THEN CHECK ENGINE LIGHT STAYED ON. VERY DANGEROUS SITUATION TO FEEL LIKE MY VAN WAS GOING TO STALL AT 70 MPH WITH MY FAMILY IN THE CAR. *TR

Engine
Filed Jul 5, 201247,395 milesPA

AFTER DRIVING IN OR AFTER A HARD RAIN, THE ENGINE LIGHT COMES ON AND THE ENGINE RUNS VERY ROUGH AND OFTEN STOPS. HAS HAPPENED WHILE DRIVING ON HIGHWAY AT 55MPH. COWL WAS REMOVED AT DEALERSHIP TO PREVENT WATER INTRUSION IN OCT2010, BUT SAME PROBLEM STARTED HAPPENING AGAIN IN 2012... *TR

Vehicle Speed Control
Filed Jul 3, 201252,000 milesSC

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. IN ADDITION, THE VEHICLE ABNORMALLY LUNGED FORWARD WHILE SITTING IDLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS. 52,452.00.

Power Train
Filed Jul 3, 2012102,586 milesNC

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE CONTACT STATED THAT HE BELIEVED THAT THE TORQUE CONVERTOR THAT WAS REPLACED UNDER THE RECALL WAS DEFECTIVE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES WITH THE RECENTLY INSTALLED TORQUE CONVERTOR. THE VEHICLE WAS NOT TAKEN TO DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED A REIMBURSEMENT FOR THE PREVIOUS REPAIR OR A SECOND REPLACEMENT OF THE TORQUE CONVERTER UNDER RECALL. THE CURRENT AND FAILURE MILEAGE WAS 102,586.

Structure › Body
Filed Jun 29, 2012IL

THE ANCHOR PLATE THAT HOUSES THE LATCH FOR THE THIRD ROW SEATS RUSTED OUT AND COMPLETELY DETACHED FROM THE VEHICLE. THE PLATE IS HOUSED IN THE REAR LEFT TIRE HUB. THERE IS SUBSEQUENTLY NO WAY TO USE THE THIRD ROW SEATS AND A LARGE HOLE IN THE WALL OF THE VEHICLE THAT IS OPEN TO THE OUTSIDE. IT IS EXACTLY THE ISSUE DESCRIBED IN THIS NEW YORK TIMES ARTICLE: HTTP://WHEELS.BLOGS.NYTIMES.COM/2012/04/27/AGENCY-UPGRADES-INVESTIGATION-OF-63000-FORD-FREESTAR-MINIVANS-FOR-RUST-CONDITION/ *TR

Electrical System
Filed Jun 23, 2012128,000 milesFL

I WAS DRIVING MY FREESTAR HOME, PULLING INTO MY COMPLEX WHEN THE BATTERY LIGHT CAME ON, THEN A SECOND LATER THE BRAKE LIGHT, THEN ALL THE POWER TO THE VAN WAS LOST. I HAD NO CONTROL, THE ENTIRE ELECTRICAL SYSTEM WENT OUT, THE ENGINE SHUT OFF, I HAD TO RUB THE VAN UP AGAINST THE CURB TO STOP IT. WHEN I GOT IT GOING AGAIN AND PARKED IN MY PARKING SPOT THE BATTERY LIGHT CAME ON AGAIN AND I LOST ALL POWER AGAIN. THE NEXT DAY I REPLACED THE BATTERY AS I WAS TOLD IT COULD BE A BATTERY ISSUE, BUT EVEN WITH THE NEW BATTERY THE LIGHT WAS STILL ON. I HAD THE ALTERNATOR AND THE BATTERY CABLES CHECKED AND IT WAS FINE. THEN I WAS TOLD IT MAYBE THE PCM WHICH IS A KNOWN ISSUE WITH THIS MODEL AND WHAT I EXPERIENCED IS THE IDENTIFIED ISSUE...THIS IS VERY SERIOUS AS I WAS BRING HOME MY FAMILY HOME AND WE JUST GOT OFF THE HIGHWAY LIKE 5-10 MINUTES BEFORE THIS THING SHUT DOWN ON ME, IF THIS WAS THE HIGHWAY WE COULD HAVE BEEN SERIOUSLY HURT. PLUS NOW I CAN'T EVEN DRIVE BECAUSE THE PART IS NOT AVAILABLE, IT'S ON BACK ORDER, SO THIS MUST MEAN A LOT OF PEOPLE ARE HAVING THIS ISSUE. WE NEED TO HAVE A RECALL ON THIS BEFORE PEOPLE GET HURT OR KILLED, ESPECIALLY WHEN IT'S A KNOWN ISSUE HTTP://NHTHQNWWS111.ODI.NHTSA.DOT.GOV/ACMS/DOCSERVLET/ARTEMIS/PUBLIC/PURSUITS/2009/DP/INSL-DP09004-35644P.PDF !!!!! *TT

Power Train
Filed Jun 22, 2012104,000 milesNY

WHILE ON MAIN HIGHWAY TRAVELING 55 MPH TRANSMISSION STOPPED WORKING. ENGINE WAS RUNNING BUT WHEN ATTEMPT TO ACCELERATE NOTHING HAPPENED, MAKING FOR A VERY HAZARDOUS CONDITION. FORD WAS NOTIFIED OF RECALL AND SENT LETTER IN MARCH 2012, SAYING CONDITION WOULD BE COMPLETED BY END OF 2ND QUARTER OF 2012, BUT THEY HAVE NOT EVEN STARTED. *TT

Power Train
Filed Jun 20, 201290,100 milesOH

WAS STOPPED AT STOP SIGN GAVE IT GAS TO TURN LEFT LOSS POWER ENGINE WAS RUNNING. ALMOST GOT HIT BY ONCOMING TRAFFIC WAS ABLE TO COAST DOWN HILL NO POWER IN TRANSMISSION. CHECKED FLUID OK. TRIED TO PUT IN REVERSE AND DRIVE NOTHING PUSHED TO SIDE OF ROAD. VERY DANGEROUS SITUATION. *JS

Power Train › Automatic Transmission › Torque Converter
Filed Jun 15, 2012TX

LAST MAY I HAD A PROBLEM WITH MY FORD FREESTAR 2005 WHEN I WAS LEAVING A HIGHWAY, I STOPPED AT A TRAFFIC LIGHT AND THEN ACCELERATED, ONLY TO HEAR THE ENGINE ACCELERATING BUT THE CAR STAYING STILL. IN MARCH 2012 I RECEIVED A LETTER FROM FORD COMPANY, WHERE I WAS INFORMED OF A SAFETY RECALL NOTICE 11S25/NHTSA RECALL 12V-006. I VISITED TWO AGENCIES TO REPORT THE PROBLEM, IN ONE THEY TOLD ME THAT THEY HAVE TO INVESTIGATE FURTHER AND DOING THAT IT WILL COST ME $100.00. IN THE SECOND, THEY TOLD ME THAT THEY DO NOT HAVE THE NECESSARY PARTS TO SATISFIED THE SAFETY RECALL. WHAT CAN I DO?, CAN YOU COULD HELP ME TO RESOLVE THIS PROBLEM? THANKS. *JB

Seats
Filed Jun 8, 2012IL

THE DRIVER SIDE WHEEL WELL IS RUSTING OUT AND THE FRONT MOUNT OF THE THIRD ROW SEAT IS DETACHING FROM THE BODY. *JS

Service Brakes
Filed May 26, 201247,000 milesOR

THE LEFT REAR CALIPER FROZE AND WORE OUT THE BRAKE AND ROTOR. THEN IN 2012 THE LEFT REAR CALIPER FROZE AND WORE OUT BRAKE AND ROTOR. AS WELL AS THE RIGHT REAR CALIPER. *TR

Power Train
Filed May 18, 2012110,000 milesMA

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE TORQUE CONVERTER, THE BANNER KIT, AND VARIOUS OTHER COMPONENTS. THE TORQUE CONVERTER WAS REPLACED AT LEAST THREE TIMES. THE MANUFACTURER WAS NOTIFIED AND WOULD NOT OFFER ANY ASSISTANCE BECAUSE THE CONTACT INSTALLED AFTERMARKET PRODUCTS. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 120,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed May 14, 201249,000 milesOH

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT NOTICED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE ABS SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 49,000. THE DEALER REPLACED THE HYDRAULIC CONTROL UNIT AND ABS MODULE. UPDATED 06/22/12*JB

Electrical System
Filed May 5, 201298,000 milesOK

WAS ON A VERY BUSY HIGHWAY. THE FREESTARS DASH LIGHTS LITE UP AND WENT BACK OFF. AC CUT OFF THEN EVERYTHING STARTED WORKING AGAIN. ABOUT 30 SECONDS LATER THE FREESTAR DIED AT 65. I WAS ABLE TO COAST TO A STOP ON THE SHOULDER. AGAIN ON MAY 5 2012 THE LIGHTS STARTED FLICKERING AND THE AC STARTED TO BLOW HARD AND IT WOULD SLOW BACK DOWN THEN THE DASH LIGHTS ABS,BRAKE,BATTERY LIGHTS WOULD BLINK ON AND OFF THEN THE FREESTAR DIED AGAIN AT 70 MPH. BRAKES DIDN'T WORK I WAS GOING THROUGH A INTERSECTION AND HAD TO USE THE E BRAKE. FREESTAR HAS DONE THIS SEVERAL TIMES OVER THE LAST MONTH I JUST HIT THE HIGH SPOTS. IT HAS HAD TEST AFTER TEST AND I'M ALWAYS TOLD A DIFFERENT STORY! I JUST WANT MY VAN FIXED BEFORE SOMEONE GETS HURT OR KILLED. *TR

Power Train › Automatic Transmission › Torque Converter
Filed Apr 30, 201283,000 milesNC

VEHICLE LOST ALL POWER ON I 95 IN SC DUE TO TORQUE CONVERTER. IT WAS TOWED TO FORD DEALERSHIP, WE RENTED A CAR TO DRIVE HOME TO NC, OVER 350 MILES AWAY. FINALLY AFTER 5 WEEKS, OUR VEHICLE IS NOW READY TO BE PICKED UP. HOWEVER, IT NEEDED A NEW TRANSMISSION, DUE TO METAL FLAKES IN THE TRANSMISSION. IT SEEMS EVERY CAR THAT HAS THIS PROBLEM WITH A FAILED TORQUE CONVERTER NEEDS A NEW TRANSMISSION DUE TO THE METAL FLAKES. READING THE BLOGS, TRANSMISSION SPECIALISTS ARE SAYING THAT THESE METAL FLAKES ARE FROM THE TORQUE CONVERTER WHICH IS HOUSED IN THE TRANSMISSION. FORD'S RECALL LETTERS WERE NOT SENT IN A TIMELY MANNER, WE HAD ONLY BEEN GONE FOR A WEEK ON A TRIP TO FL AND WHEN WE GOT HOME & PICKED UP THE MAIL, THERE WAS A RECALL LETTER. WE SURELY NEVER WOULD HAVE TAKEN THIS VEHICLE ON A TRIP HAD WE KNOWN THIS WAS POSSIBLE. FORD REFUSES TO PAY FOR ANYTHING. I WOULD LIKE TO SEE RESEARCH DONE AS FAR AS THE TORQUE CONVERTER AFFECTING THE TRANSMISSIONS. THANK YOU. *JS

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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