AN INCIDENT FROM ABOUT A MONTH AGO: AFTER TRAVELING ON THE FREEWAY AND COMING TO A STOP AT A RED LIGHT AT THE OFF RAMP AT 2AM, MY CAR BEGAN TO SPUTTER AND REV. I PROCEEDED TO THE NEXT RED LIGHT WHERE MY CAR SHUT OFF. EVERY TIME I STARTED IT, IT WOULD SHUT OFF RIGHT AWAY. I DRIVE FOR A TAXI SERVICE AND LUCKILY I DID NOT HAVE PASSENGERS IN THE CAR WITH ME AT THE TIME. I CALLED A FAMILY MEMBER TO COME LOOK AND HELP. HE ENDED UP PUSHING MY CAR WITH HIS INTO A NEARBY PARKING LOT. AFTER SOME INVESTIGATION, I CONCLUDED IT WAS THE PCM. IT WAS TAKEN OUT TO DRY COMPLETELY AND THE WINDSHIELD AREA WHERE WATER MAY HAVE LEAKED INTO IT WAS SEALED WITH SILICONE. IT STARTED WORKING AGAIN FINE AND HAS BEEN SINCE THEN. NOW IT HAS RAINED AGAIN AND THE PROBLEM HAS REOCCURRED. TODAY, AFTER DRIVING ON THE FREEWAY AND ENTERING A NEIGHBORHOOD, MY TRANS-AXLE LIGHT STARTED BLINKING. THEN MY OIL AND BATTERY LIGHT APPEARED AND SECONDS AFTER MY STEERING WHEEL STOPPED TURNING AND THE CAR SHUT OFF. I WAS ABLE TO PARK IN THE STREET AND RESTART THE CAR, BUT ONCE I PUT IT IN DRIVE AND MOVED ABOUT 1 FOOT, THE CAR SHUT OFF AGAIN. IT WILL TURN ON AND STAY IDLE, BUT ONCE I START MOVING, IT SHUTS OFF AGAIN. IT HAS BEEN RAINING THE PAST 2 DAYS. I SUSPECT IT IS FROM THE SAME ISSUE AS BEFORE. I ALSO HAD MY CHILDREN IN THE CAR WITH ME AS I WAS TAKING THEM TO SCHOOL. I'M VERY LUCKY THIS DID NOT HAPPEN ON THE FREEWAY OR MAJOR STREET.
2005 Ford Freestar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2005 record →
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED, BUT WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE THE VEHICLE WAS AT A STOP, THE RPMS SURGED TO 2,000 AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHEN THE BRAKES WERE APPLIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A LEAK IN THE MANIFOLD, WHICH NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO TWO CERTIFIED MECHANICS WHO DIAGNOSED THAT THERE WAS NO LEAK IN THE MANIFOLD. THE CONTACT TOOK THE VEHICLE TO THE DEALER A SECOND TIME AND WAS INFORMED THAT THEY WERE UNABLE TO BE SPECIFY THE EXACT FAILURE. THE DEALER STATED THAT THE THROTTLE BODY AND OTHER UNIDENTIFIED COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
TAKATA RECALL MY TRANSMISSION START SLIPPING WHEN 1ST GEAR TO 2ND GEAR. FEEL LIKE SOME TIMES LOOSING POWER.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER. PRIOR TO THE FAILURE, THE VEHICLE HESITATED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,206. UPDATED 04/07/16*LJ UPDATED 04/26/16*LJ *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT DIFFERENT SPEEDS, THE VEHICLE WOULD IDLE HIGH AND ALSO HESITATE AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT MADE UNUSUAL NOISES WHEN OCCUPIED BY A PASSENGER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD ROW SEAT LATCH STRIKER WAS CORRODED AND RUSTED INSIDE OUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
I AM NOT SURE WHERE THE PROBLEM LIES BUT WE SUSPECT IT MAY BE ELECTRICAL. WE HAVE HAD THE FUEL PUMP, FUEL FILTER REPLACED, AND THE PCM CLEANED AND DRIED OUT BUT THE VAN IS STILL MAKING A SQUEALING NOISE AND DIES WITHOUT NOTICE, MOST OFTEN IN THE MIDDLE OF A TURN OR AT A STOP LIGHT OR SIGN. THE SQUEALING STARTS WHEN YOU TURN THE VAN ON, THEN WILL STOP AND START AGAIN RANDOMLY. USUALLY SOON AFTER IT WILL JUST DIE. SO FAR IT HAS ALWAYS RESTARTED BUT IT SEEMS TO BE GETTING WORSE. WE ARE AFRAID TO DRIVE IT VERY FAR FOR FEAR IT WILL DIE IN TRAFFIC OR IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC.
IN 2014 WE BOUGHT A FORD FREESTAR, FOUND OUT LATER THE TORQUE CONV. WAS RECALLED AND REPLACED. I TOOK THE VAN TO FORD IN OUR AREA AND THEY FLUSHED OUT THE CONVERTER $185+ AND THAT WORKED FOR A MONTH OR SO AND IT DID IT AGAIN. TOOK IT BACK TO FORD AND THEY KEPT IT A WEEK BEFORE THEY TOLD ME I NEEDED A NEW TRANSMISSION. I REPORTED ABOUT THIS VAN BEFORE TO STEVE KENNER NVS-215KJS 12V-006 I BELIEVE THAT IT IS NOT JUST THE TORQUE CONVERTER THAT SHOULD HAVE BEEN RECALL BUT THE TRANSMISSION TOO.I HAD TO PAY ALAN JAY FORD OF WAUCHULA, FL $4.000.00 FOR THAT TRANSMISSION. THIS IS JUST NOT RIGHT.! FORD SAID PAY US THE MONEY HERE IS A 3 YEAR WARRANTY AND GOOD BYE. MY VAN COST ME $5300.00 AND NOW I HAVE $10,000. INTO THIS VEHICLE WHICH IS NOT ACCEPTABLE!!! MY TELE IS [XXX] I HAVE AN INVOICE/REQUEST #15-6151 [email protected] LETTER BY EMAIL CAME BACK. CAN YOU HELP ME. I REALLY THINK PEOPLE ARE IN DANGER WITH THIS TYPE OF VAN. FORD NEEDS TO TAKE A LOOK AT THESE TRANSMISSIONS BECAUSE THEY WOULD NOT EVEN REBUILD THAT PARTICULAR ONE SO I HAD TO GET ANOTHER NEW/REBUILT ONE. THAT'S NOT RIGHT. [XXX] [XXX] BOWLING GREEN, FL. 33834 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY RATE OF SPEED, THE ENGINE BACK FIRED AND DRASTICALLY REDUCED SPEED CAUSING THE CONTACT TO HAVE TO DRIVE LESS THAN 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,834. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/11/16*LJ *TR
I HAD JUST TURNED ONTO MEBANE STREET WHEN THE CAR JUST STOPPED DEAD. I STEERED IT OFF OF THE ROAD, PUT IT IN PARK AND EXITED THE VEHICLE. I WAITED A WHILE AND TRIED TO START IT AGAIN. IT STARTED AND THEN SPUTTERED AND DIED. I CALLED A TOW TRUCK AND THE DRIVER TRIED TO START IT AND IT DID THE SAME THING FOR HIM. HE STATED IT WAS EITHER THE FUEL PUMP OR FUEL FILTER.
ON FREEWAY, CAR LOST ALL FORWARD POWER. MOTOR RUNNING. MADE IT TO SHOULDER. SHUT ALL DOWN. STARTED MOTOR..PUT IN GEAR.. MANAGED TO GET HOME PLEASE SEE. CARCOMPLAINTS.COM
MY VAN WON'T GO INTO REVERSE AND SOMETIMES WON'T EVEN GO INTO DRIVE. THE TORQUE CONVERTER WAS FLUSHED OUT AGAIN AFTER IT WAS SUPPOSEDLY REPLACED DUE TO RECALL AND IS STILL SPUTTERING AND STALLING OUT. THEY TELL ME NOW I NEED A NEW TRANSMISSION AT 50K MILES ANOTHER $4K. THE VAN WAS IN THE DRIVEWAY WITH THE HEALTH DEPT. HERE TO DO WORK AND I COULDN'T GET IT IN REVERSE TO MOVE IT FOR THEM TO PUT IN MY SEPTIC. AFTER PUSHING IT BACKWARD I WAS ABLE TO PUT IT IN DRIVE TO GET AROUND THE HOUSE' IT HAS NOT WANTED TO GET OUT OF PARK AT THE DOCTOR'S OFFICE AND FINALLY WORKED WITH THE SHIFTER UNTIL IT FINALLY WENT TO REVERSE-BACKED OUT-THEN DRIVE. I WAS SITTING IN THE MIDDLE OF A BUSY LOT WHEN IT WOULDN'T GO INTO GEAR. TOOK IT TO FORD AND THEY SAY I EITHER NEEDED A TCM OR A NEW TRANSMISSION. HAD MY VAN FOR 2 DAYS BEFORE TELLING ME I NEEDED A NEW TRANSMISSION. I ONLY PAID $5300. FOR IT AND THEY WANT $4K FOR A TRANSMISSION. THE VAN IS A 2 OWNER VEHICLE AND I BOUGHT IT WITH 41K MILES. THEN FORD SAYS THAT THEY DON'T REBUILD THAT TRANSMISSION-BECAUSE IT IS CRAP AND I NEED A NEW ONE. THIS IS NOT RIGHT. OTHER PEOPLE HAVE COMPLAINED OF THIS SAME THING HAPPENING TO THEM. THEY NEED TO RECALL THIS TRANSMISSION BEFORE SOMEONE REALLY GETS HURT. IN DRIVING THE VAN STALLS FOR NO REASON GOING 30 TO 40MPH. PEOPLE WILL RUN YOU OVER. MY HUSBAND IS DISABLED AND WE CAN'T BE WORRIED ALL THE TIME IF THE VAN WILL GET US TO THE DOCTOR OR ANY PLACE ELSE SAFELY. NOW, WHILE THE VAN IS IN THE SHOP AGAIN FOR ANOTHER T
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE FUELING UP THE VEHICLE, THE FUEL TANK OVERFLOWED. THE CONTACT STATED THAT THERE WAS SOMETHING CLOGGING THE TANK. THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000. UPDATED 02/23/16 *LJ
MY FREESTAR WAS RECALLED FOR TRANS PROBLEM, IT BROKE DOWN WHILE I WAS DRIVING ABOUT 3 YRS AGO, FORD IN WATKINS GLEN NY FIXED IT ,IT RAN SLUGGISH LIKE IT DID BEFORE IT BROKE DOWN, I JUST THOUGHT "OH WELL I GUESS THAT'S HOW THEY RAN", NOW THREE YRS. LATER I'M HAVING THE SAME PROBLEM ITS TRANS IS NOT WORKING AGAIN, COULD THEY HAVE POSSIBLY REPAIRED IT WITH ANOTHER FAULTY TRANS (TORQUE CONVERTER) IT BROKE DOWN JUST LIKE IT DID BEFORE IT WAS REPAIRED. IV'E SPOKEN TO OTHER FREESTAR OWNERS THAT HAVE TOLD ME THERE FREESTAR RAN MUCH BETTER AFTER THERE TRANS WAS FIXED, ...BOTH TIMES MY VEHICLE WAS IN MOTION WHEN THE TRANS STOPPED MOVING, ON A CITY STREET. I DO BELIEVE MY PROBLEM IS DO TO ANOTHER FAULTY TORQUE CONVERTER. I LIVE IN N.J. NOW, SO WHAT CAN I DO? THANK YOU! *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT MENTIONED WHEN THE VEHICLE SHIFTED INTO GEAR, IT MADE A HUMMING NOISE AND STALLED. AFTER WAITING FOR A MOMENT, THE VEHICLE WAS RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000. THE VIN WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND STUTTERED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE T-CONVERTER WAS REPLACED IN AUGUST 2014, DUE TO A RECALL. THE PROBLEM OCCURRED AGAIN AND THE TORQUE CONVERTER WAS REPLACED AGAIN IN JUNE 2015. IN SEPTEMBER THE PROBLEM WAS DIAGNOSED AGAIN AS THE TORQUE CONVERTER.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED INTERMITTENTLY WITHOUT WARNING AND THE ENGINE STALLED. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.
DROVE THE VEHICLE 1 MILE TO KIDS SCHOOL ON THE WAY BACK IT LOST POWER , WOULDN'T ACCELERATE .. THE #40 FUSE WAS BLOWN AND EVERY TIME I REPLACE IT AS SOON AS I TURN THE KEY ON IT BLOWS AGAIN. CAN'T DRIVE IT AND JUST SEEMS LIKE ELECTRICAL PROBLEMS KEEP OCCURRING WITH IT LAST TIME WAS WATER IN THE PCM CAUSING OTHER ISSUES, MAY BE THE PCM AGAIN I DON'T KNOW BUT THESE FREE STARS ARE BAD FOR THIS EVIDENTLY. . BAD DESIGN AND DEFINITELY BAD FOR BUSINESS..
MY TRANS IS NOT WORKING I ONLY HAVE 58000 MILE WANT TO BE REPLACE THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
FOR A FEW YEARS NOW VARIOUS ELECTRICAL THING HAVE BEEN GOING ON MY MINI VAN. THE SCREEN THAT SHOWS MILEAGE, ETC. HAS A SHORT AND CAN ONLY BE SEEN WHEN IT'S REALLY DARK OUT AT NIGHT. AWHILE LATER, AS I WAS DRIVING, MY CRUISE CONTROL GAVE OUT AND NO LONGER WORKS. NOW THE LIGHT FOR MY CLOCK AND THE SCREEN THAT TELLS CARDINAL DIRECTIONS AND THE TEMP OUTSIDE IS DEAD. I AM CONCERNED THAT THIS ELECTRICAL ISSUE COULD BE DANGEROUS. I DIDN'T KNOW ABOUT THIS WEBSITE TO REPORT IT TILL NOW.
THE SPEEDED UP AND LOST POWER RIGHT IN THE MIDDLE OF TRAFFIC. IT WAS FRIGHTNING.
BECAUSE OF A RECALL LETTER WE TOOK IT IN TO UPTOWN FORD FOR THE TORQUE CONVERTER REPLACEMENT ON 09/05/2014. THE REPAIRS WERE COMPLETED. ON 06/29/2015 WHILE DRIVING ON A HIGHWAY IN PEWAUKEE, WITH OUR FOUR SMALL CHILDREN IN THE BACK, THE VAN LOST FORWARD AND REVERSE POWER AND COULD HAVE EASILY, BUT FORTUNATELY DID NOT, RESULTED IN A CRASH; THE ENGINE CONTINUED TO RUN, STEERING AND BRAKING WERE UNAFFECTED AND THE ELECTRICAL SYSTEM REMAINED FUNCTIONAL. I WAS ABLE TO HAVE TO VAN TOWED RIGHT AWAY TO OUR LOCAL MECHANICS SHOP THAT DAY (6/29/15). THE FOLLOWING DAY (06/30/2015) I CALLED UPTOWN TO SEE IF THEY COULD TAKE A LOOK AT IT BECAUSE THAT WAS WHERE TO RECALL REPLACEMENT WAS PERFORMED. FRED IN THE REPAIRS DEPARTMENT SAID HE COULDN'T LOOK AT IT UNTIL JULY 8TH AND THEN THE REPAIR WOULD TAKE UP TO A WEEK TO COMPLETE IF IT WAS THE TRANSMISSION/TORQUE CONVERTER. THEY HAD RENTAL CARS FOR $13-35/DAY, BUT DID NOT HAVE ANY VANS OR SOMETHING THAT WOULD ACCOMMODATE OUR WHOLE FAMILY (4 CAR SEATS). I CALLED THE # FOR FORD FROM THE RECALL LETTER TO GET SOME GUIDANCE R.E. THIS PROBLEM. I SPOKE TO JACKIE. SHE SAID THAT IF IT WAS AN ISSUE WITH THE TORQUE CONVERTER IT WOULD ONLY BE COVERED IF THE VAN WAS WITHIN 12 MONTHS OF THE RECALL REPLACEMENT OR WITHIN 12,000 MILES. IT WAS WITHIN 12 MONTHS, BUT WAS ABOUT 200 MILES PAST THE 12,000 MILE MARK. IT WAS REPAIRED AT 87,670 MILES AND THE ODOMETER AT THE TIME OF BREAK-DOWN WAS AT 99,800+, MAKING IT OUTSIDE OF THE "WARRANTY" PERIOD. SO, I MOVED FORWARD W
I HAD RECEIVED A LETTER OF RECALL OF MY BACK ROW SEAT LATCH DO TO CORROSION. I HAD TAKEN MY VAN IN TO BE REPAIRED THEY INFORMED ME THAT THEY WOULD HAVE TO ORDER THE PARTS WHICH TOOK 2 WEEKS UPON RETURNING THEY INFORMED ME THEY NEED ANOTHER PART THEY FORGOT TO ORDER SO I WAITED FOR MY CALL BACK AGAIN.. WITHIN 2 MONTHS TIME I RETURNED TO HAVE IT WORKED ON THAT IS WHEN THEY HAD TOLD ME IT HAD BEGUN TO CORRODE N THAT THEY COULDN'T INSTALL THE PARTS I ASKED THEM ABOUT THE SITUATION FURTHER & IF IT WAS SAFE TO DRIVE THEY HAD SAID YES & HANDED ME MY KEYS SO UPON LEAVING THE DEALERSHIP I HAD STOPPED FOR FOOD ON MY WAY HOME I SMELT BURNT RUBBER THEN A THUDDING NOISE I HAD PULLED OVER TO CHECK IT OUT LUCKILY I WAS TO CLOSE TO A FAMILY MEMBERS HOUSE A PIECE HAD FALLEN OFF N WAS RUBBING ON MY TIRE MY TIRES HAD ALMOST CAUGHT FIRE WHEN LUCKILY I HAD GOTTEN THE BABY OUT BEFORE ANYTHING HAD HAPPENED THE NEXT DAY A MECHANIC HAD INFORMED ME A HOLE WAS BURNT THREW THE FLOOR WHERE THE WHEEL WELLS WERE N THE TIRES ALMOST CAUGHT FIRE HE SAID HE COULD WELD THE PARTS SO FRENCHIES FORD COULD FIX WHAT THEY HAD TO FIX .. THE NEXT DAY HE INFORMED ME HE HAD LOOKED UP THE PARTS N CAME ACROSS THIS WEBSITE STATING IT HAD BEEN RECALLED I HAD TOLD HIM WHAT HAPPENED & INFORMED ME TO TAKE LEGAL MATTERS DUE TO FAULTY PARTS . PLEASE DON'T ALLOW THIS TO HAPPEN TO ANYONE ELTS THE THOUGHT OF MY BABY BEING IN THE BACK SEAT WHILE IT COULD HAVE CAUGHT FIRE IS TERRIFYING I WOULDN'T WANT TO HEAR OF IT HAPPENING TO ANOTHE
VAN GOT UP TO 50 MPH AND STALLED OUT AND THEN COMPLETELY LOST POWER. I TOOK IT TO A MECHANIC AND HE SAID THE COMPUTER COMPONENT WAS FULL OF WATER. COMPUTER HAD TO BE REPLACED.
I WAS DRIVING ON AN INCLINED OFF RAMP TOWARDS MY DESTINATION. MY CAR ONCE IT GOT TO THE TOP OF THE INCLINE BEGAN TO SLOW DOWN AND THE RPMS WERE EXCELERATING AND ALL OF A SUDDEN MY CAR CAME TO A STOP I WAS THEN SPOOKED SO I TURNED MY CAR OFF AND THEN TURNED IT BACK ON AND IT WAS MAKING A LOUD REVVING SOUND AND WOULDNT GO INTO ANY GEARS.. SO NOW MY CAR IS JUST STUCK AND I TOPPED OFF ALL OF MY FLUIDS.. I REALLY DONT KNOW WHAT TO DO.. IM A MOTHER OF TWO AND ALSO A FULLTIME EMPLOYEE.. AND I REALLY CANT BE WITH OUT A VEHICLE!! HELP!!
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING AT VARIOUS SPEEDS DURING RAINY WEATHER CONDITIONS, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
AS I WAS DRIVING ON THE ABOVE STATED DATE ON A MAJOR HIGHWAY, MY VAN WOULDN'T SHIFT GEARS OR PICK UP SPEED CAUSING US TO ALMOST GET HIT WHILE TRYING TO MERGE ONTO THE HIGHWAY. *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE REFUELING THE VEHICLE, FUEL EJECTED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
TRANSMISSION PROBLEMS AGAIN. THERE WAS A TORQUE CONVERTER REPLACE ON IT IN 2011 AND THEN A TRANSMISSION AND CONVERTER AGAIN IN 2012. ALL UNDER A PREVIOUS OWNER . I BOUGHT IT FROM THAT OWNER AND NOW ITS DOING THE SAME STUFF AGAIN. MY LOCAL FORD DEALERSHIP SAID THERE IS NOTHING THAT THEY CAN DO. IF IT STILL HAS THE SAME PROBLEM , WHY WONT THE FIX IT AGAIN BECAUSE IT WAS NOT FIXED RIGHT LIKE IT SHOULD BE. THEY JUST PUT A BAD CONVERTER IN IT TWICE AND SAID FORGET IT. NOT FAIR TO US THAT THEY WONT FIX IT. THIS WILL BE THE THIRD TIME. *TR
ALL GAUGES LOST POWER ON & OFF EACH DAY,UNTIL TODAY SHUT OFF FOR GOOD (4-10-15). ALSO, AT FIRST (DEC. 2014) LOST LIGHTS ON INSIDE OF VEHICLE & DID NOT EFFECT OUTSIDE LIGHTS UNTIL RECENTLY WHEN OUTSIDE ALSO OUT. HAS HAPPENED MULTIPLE TIMES SINCE FIRST NOTICED. AT FIRST SIGNAL LIGHTS WORKED, BUT NOT NOW. ALSO A/C & RADIO DO NOT WORK, PLUS THE DOORS, WINDOWS DO NOT OPEN OR CLOSE AS WELL. THE ONLY DOOR WHICH OPENS IS THE DRIVERS DOOR WITH THE KEY. SOMETIMES EVERYTHING COMES ON & OFF BY ITSELF, (EVEN CD PLAYER & RADIO, BUT NOW DOES NOT WORK), WHEN I GET IN THE CAR TO START IT. I CHECKED MY BATTERY WHICH WAS STILL GOOD, AND PUT IN A NEW ALTERNATOR THIS MONTH (APRIL), BUT THE PROBLEM HAS BEEN GOING ON SINCE LAST DECEMBER. AT FIRST IN DEC. THE MECHANIC SAID HE HAD TO RESET SOMETHING, AND THEN IT WAS OK FOR A COUPLE OF MONTHS UNTIL FEBRUARY, 2015. THEN IT BEGAN TO START UP AGAIN, AND I REPLACED THE ALTERNATOR LAST MONTH (MARCH). THE NOISE & PROBLEMS WERE HAPPENING AT RANDOM, CRACKLING NOISE UNDER THE DASHBOARD AND UNDER THE DRIVERS SIDE UNDER THE STEERING WHEEL, BUT THEN IT HAS OCCURRED MORE OFTEN. AS OF TODAY 4-10-15 THEY ARE ALL HAPPENING, SO I CAN NOT DRIVE THE VAN NOW DUE TO THE LOSE OF THE SIGNALS, LIGHTS, AND NOT BEING ABLE TO OPEN THE DOORS OR WINDOWS. I CHECKED UNDER THE STEERING WHEEL AND SAW A TINY LIGHT GOING ON & OFF AND THEN IT WENT OFF AND SO DID EVERYTHING ELSE WHICH WAS WORKING BEFORE. THE NOISE WAS AROUND THAT LIGHT AREA NEAR A BLACK BOX. WHAT IS CAUSING THIS? I FEEL
I AM CURRENTLY DEALING WITH AN ISSUE THAT I FIND MANY POSTS AND COMPLAINTS ABOUT ON MY 2005 FORD FREESTAR. I WAS DRIVING AROUND A CORNER AND THE CAR JUST SHUT DOWN COMPLETELY. I GOT THE CAR PULLED OVER SAFELY THANKFULLY BECAUSE I HAD MY THREE CHILDREN IN THE VEHICLE WITH ME AT THE TIME. I CAN START THE CAR AND PUT IT INTO DRIVE AND REVERSE. THE CAR GOES INTO GEAR BUT WHEN I HIT THE ACCELERATOR PEDAL IT HAS NO POWER. THE ENGINE REVS AND RPMS GO UP BUT NO MOVEMENT. THE TRANSAXLE LIGHT IS FLASHING AND THE CHECK ENGINE LIGHT IS NOW ON AS WELL. FROM ALL OF THE RESEARCH I FIND THIS IS A PROBLEM WITH THE PCM GETTING WET. IT WAS RAINING TODAY WITH AROUND AN INCH OF RAIN TODAY ALONE. THERE WAS NO WARNING WHEN THIS HAPPENED. THE VAN WAS RUNNING JUST FINE AND THEN IT JUST SHUT DOWN AND STARTED MALFUNCTIONING. THIS IS A WIDELY KNOWN PROBLEM. THERE ARE COMPLAINTS ABOUT THIS ALL OVER THE INTERNET. WHY IS FORD ABLE TO GET AWAY WITH THIS EVEN AFTER THE SERVICE BULLETIN ABOUT IT YEARS AGO. DOES SOMEBODY HAVE TO DIE BEFORE YOU WILL STEP IN AND MAKE FORD DO SOMETHING ABOUT THIS? THIS IS THE SECOND MAJOR PROBLEM I HAVE HAD WITH FORD VEHICLES. NOW I KNOW WHY MY FATHER USED TO CALL THEM "FREAKING OLD REBUILT DODGE" FORD IS A TERRIBLE COMPANY THAT MAKES CRAP VEHICLES AND DOES NOT STAND BEHIND THEM WHEN SERIOUS SAFETY ISSUES ARISE. THEY SURE CAN TAKE THE TAX PAYER MONEY WHEN THEY NEED HELP THOUGH. WHAT A JOKE!!!! FOR ONCE PLEASE STEP IN AND MAKE THIS RIGHT BEFORE SOMEBODY DOES GET KILLED. THERE ARE
MY VAN HAD A RECALL 11S25 FOR A FAULTY TORQUE CONVERTER. I HAD IT REPLACED 8/7/2013 WITH 72690 MILES AT HUFF FORD IN WYTHEVILLE, VA. IT STARTED HAVING THE SAME SYMPTOMS LAST TUESDAY. I HAD IT CHECKED AT HUFF FORD IN WYTHEVILLE, VA, THEY COULD NOT DUPLICATE THE PROBLEM, BUT IT CONTINUES TO "SHUDDER" AT DIFFERENT TIMES. WHEN I ASKED ABOUT THE TORQUE CONVERTER BEING COVERED BECAUSE OF THE RECALL I WAS TOLD THERE WAS ONLY A 12 MO 12000 MILE WARRANTY. IS THAT ALL FORD IS REQUIRED TO DO FOR THIS CONTINUING TORQUE CONVERTER/TRANSMISSION PROBLEM? ANY HELP WOULD BE APPRECIATED. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING DOWN THE ROAD, THE VAN WILL SUDDENLY DIE. ALL ALARMS, ENGINE LIGHT, ABS, TRACTION CONTROL. WILL GO OFF. SUDENLY THERE IS NO POWER. VAN WILL START RIGHT BACK UP AND DRIVE AGAIN. THIS HAS BEEN GOING ON FOR OVER A YEAR. I HAVE HAD IT AT 7 DIFFERENT MECHANICS, INCLUDING THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE. IT HAS HAPPENED AT ALL DIFFERENT SPEEDS, 20-65, ALSO HAPPENS IF STALLED AT A STOP LIGHT OR DRIVE-THRU. ADDITIONALLY, I CAN BE DRIVING AT 25-35MPH AND THE RPM'S WILL SHOOT UP TO 7000 OR FALL ALL THE WAY DOWN LIKE YOU ARE IDLEING. VEHICLE MAKES NOISES LIKE IT IS GOING TO BLOW UP AND THEN WILL BE FINE. *TR
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 25 MPH, THE VEHICLE JERKED AND A LOUD NOISE WAS HEARD NEAR THE FRONT OF THE VEHICLE. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS REDUCED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE FAILURE MILEAGE WAS 102,000.
ENGINE SEIZED DUE TO DEFECTIVE INTAKE MANIFOLD GASKET USED BY FORD MOTOR WHEN VEHICLE WAS ASSEMBLED. THIS CAUSES ANTIFREEZE TO ENTER OIL PAN WITHOUT WARNING AND CONTAMINATION OF ENGINE OIL. TECHNICIAN AFFIRMS THE ENGINE BEARINGS ARE DESTROYED AND VAN REQUIRES REPLACEMENT ENGINE. *TR
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COWL NEEDED TO BE SEALED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
IN 06/2014 MY VAN TRANSMISSION LIGHT CAME ON THEN WENT OUT. I THOUGHT IT WAS NOTHING AS TIME PROGRESS I NOTICE THAT MY VAN WAS SLOW AND HARD SHIFTING. I TOOK IT TO THE NEAREST TRANSMISSION AUTO SHOP AND THEY TOLD ME IT WAS MY INTERNAL TRANSMISSION FAILING. I PUT IT IN THE SHOP AND THE REPAIR COST 1200.00 TO FIX. IT GOT IT OUT WORKED FINE FOR A FEW DAYS THEN STARTED BACK SLOW AND HARD SHIFTING AGAIN. TOOK IT BACK TO MECHANIC THEY SAID THEY DON'T SEE ANYTHING WRONG WITH IT. I DID THIS SEVERAL AND HAD NO LUCK WITH IT. 08/2014 I STARTED HAVING MORE NOTICEABLE ELECTRICAL PROBLEMS LIKE DASH BOARD LIGHTS COME ON NOW AND THEN RADIO RESETS IT SELF SOMETIMES IT WONT WORK AT NOT EVEN THE DVD PLAYER. THE DOORS WONT LOCK ALARM GOES OFF WHEN IT WANTS TO AND POWER SLIDING WONT CLOSE. SO I ONLY DROVE THE VAN AROUND TIME LIMITING MY TRIPS CONTACTED FORD NO HELP THERE. THEN WINTER COMES IN ALL OF SUDDEN MY VAN WORKS GREAT DASH BOARD LIGHTS WORKING DVD AND RADIO WORKING FINE MOST IMPORTANTLY MY VAN TRANSMISSION WAS SHIFTING PROPERLY BUT THEN ON WARMER DAYS IT STARTS TO ACT UP AGAIN.ON 02/16/20015 MY CHILDREN AND I WAS ON OUR WAY TO GET GROCERIES FOR THE WINTER STORM THAT WAS COMING,THE LOST POWER AND DIED LUCKILY WAS CLOSE TO HOME THAT I COULD PULL OVER START IT AGAIN AND MAKE IT HOME SAFELY. THEN TODAY IT WILL NOT START UP AT ALL. IM A SINGLE MOTHER OF FIVE YOUNG DAUGHTERS AND MY OLDEST DAUGHTER AND I ARE BOTH DISABLED. WE DEPEND ON THIS VEHICLE TO GET BACK AND FORTH TO OUR DOCTORS APPT. IM PL
VEHICLE LOSES POWER, ERRATICALLY SHIFTS GEARS, RPM GAUGE BOUNCES AROUND AND CHECK ENGINE LIGHT COMES ON. I LATER FIND THAT THE ERROR CODE IS P1740 (TORQUE CONVERTER CLUTCH INDUCTIVE SIGNATURE MALFUNCTION) AFTER FURTHER RESEARCH I SEE THAT THERE WAS A RECALL FOR THIS MODEL AND YEAR OF VEHICLE FOR THIS EXACT PROBLEM YET MY SPECIFIC VEHICLE IS NOT COVERED UNDER THE RECALL. I BOUGHT THIS VEHICLE FROM A USED CAR DEALERSHIP AND I BELIEVE THEY KNEW ABOUT THIS PROBLEM BEFOREHAND AND KEPT IT FROM ME, TELLING ME HOW GOOD AND RELIABLE THIS VEHICLE IS. THE VEHICLE STILL DRIVES FOR NOW BUT WHO KNOWS HOW LONG AND WHETHER ANY ADDITIONAL DAMAGE MAY BE DONE JUST BY CONTINUING DRIVING IT. I BOUGHT THIS BECAUSE WE NEEDED A SAFE FAMILY VEHICLE AND NOW I'M OUT ALL THE MONEY I SPENT ON IT WITHOUT ENOUGH LEFT TO FIX IT. I OBVIOUSLY CAN'T DRIVE MY FAMILY AROUND IN IT AND RISK IT JUST SHUTTING OFF IN THE MIDDLE OF DRIVING DOWN THE ROAD. *TR
RECEIVED 3 VEHICLE SERVICE BULLETINS MFGR CAMPAIGN #: 11S25 . MADE APPOINTMENT FOR 07/08/14 @ 10:00AM WITH DUVAL FORD 32210 AND DROVE MY VAN THERE. DUVAL FORD RENTED ME A HERTZ VEHICLE BECAUSE THEY COULD NOT FINISH THE RECALL REPAIR. ON 07/11/14 DUVAL FORD CALLED ME TO SAY MY VAN IS READY. MILEAGE ON MY VAN IN ON 07/08 WAS 47322, MILEAGE OUT ON 07/11 WAS 47324 . 08/25/14 MILEAGE 47597 CALLED DUVAL FORD MY VAN KEEPS STALLING AND SHUTS OFF IN DRIVE ALSO CHUGS UP ON INCLINES. I HAD AAA TOW IN. DUVAL FORD DID IN PLACE NEXT MORNING START UP, NO ROAD TEST DID SAY 1 CODE IN SYSTEM P21 07 REV LIMITER. I DROVE HOME APPROXIMATELY 15 MILES NO STALLING. 09/05/14 MILEAGE 47598 ? AS WRITTEN ON SERVICE ORDER CALLED DUVAL FORD MY COMPLAINT UPON ACCELERATING VAN SHUDDERS CALLED AAA TOWED IN TO DUVAL FORD ROADTESTED FOUND BAD SHUTTER, NO ACCELERATION, FOUND #3 CYL NOT FIRING #5 MISFIRING, REPLACED COIL PACK, SPARK PLUGS AND WIRES REMOVED UPPER INTAKE TO SERVICE. CHARGE $780.25 09/25/14 MILEAGE 47834 CALLED DUVAL FORD, AAA TOWED IN,CHECK ENGINE LIGHT ON AND NOT DRIVING RIGHT DIAGNOSIS WATER IN THE PCM CONNECTOR RESEALED TOP ENGINE COWL, NUMEROUS TRANSMISSION AND ENGINE CODES ON. 10/21/14 MILEAGE 47968 CALLED DUVAL FORD AAA TOWED IN VAN STALLING AND WON'T MOVE WHEN IN REVERSE GEAR. DIAGNOSIS TRANS CODES IN MEMORY U1039,PO713,P1502 VOLTAGE SPIKES WHEN TRANS UPSHIFTS. ETC.. 01/21/15 MILEAGE48536 CALLED DUVAL FORD AAA TOWED IN VAN STALLING SHUTS OFF WON'T MOVE WHEN IN REVERSE. DIAGNOSIS CANNOT FIND
WHILE DRIVING AT 70 MPH THE VAN STOPPED RUNNING. I WAS UNABLE TO RESTART IT. I ALSO LOST ALL ABILITY TO STEER. THIS HAPPENED DURING A VERY BUSY TIME ON THE HIGHWAY. I WAS STRANDED IN THE MIDDLE OF A LANE WITH TRAFFIC AROUND ME CONTINUING TO GO 70 MILES PER HOUR. AFTER RESEARCHING, MY MECHANIC FOUND THAT THE PROBLEM IS THE PCM IS GETTING WET DUE TO A DESIGN FLAW BY FORD MOTOR COMPANY. THIS WAS A VERY DANGEROUS SITUATION FOR ME TO BE IN. THE VAN CONTINUES TO HAVE PROBLEMS WITH MOISTURE EVEN THOUGH THE PCM HAS BEEN CHANGED AND ALL KNOWN AREAS HAVE BEEN SEALED. THIS VEHICLE IS DANGEROUS. *TR
I WAS DRIVING ON I 95 SOUTH IN NORTH CAROLINA OVER 2 HOURS FROM HOME WHEN THE TRANSMISSION DISENGAGED WITH NO WARNING. I HAD TO COAST TO THE SHOULDER AND CROSS ONE LANE OF TRAFFIC IN THE PROCESS. I AM VERY UPSET ABOUT THIS BECAUSE I HAD 5 CHILDREN IN THE VAN WITH ME AT THE TIME. I HAD TO HAVE THE VEHICLE TOWED TO THE CLOSEST DEALERSHIP AND FIND MY OWN WAY HOME. I RESEARCHED AND FOUND THAT THERE IS A RECALL FOR THE TORQUE CONVERTER. I CALLED THE DEALERSHIP TODAY AND ASKED IF THIS WOULD BE A COVERED REPAIR BECAUSE F THE RECALL AND THEY SUGGESTED THAT IT WOULD MORE THAN LIKELY NOT BE, ALTHOUGH THEY NEED TO DIAGNOSE THE PROBLEM FIRST. THE SYMPTOMS ARE CONSISTENT WITH WHAT I HAVE READ ONLINE FOR THIS RECALL. *TR
AFTER HAVING THE TORQUE CONVERTER RECALL REPAIR DONE, THE VEHICLE STARTED HAVING MINOR TRANSMISSION PROBLEMS (THOUGH I DID NOT RECOGNIZE THEM AS THAT AT THE TIME). IT WOULD BE SLUGGISH IN SHIFTING, FOR EXAMPLE. HOWEVER, EVENTUALLY THIS REACHED THE POINT THAT AT TIMES I COULD NOT PLACE THE TRANSMISSION IN REVERSE. I WOULD BE STUCK UNTIL AFTER GOING BACK AND FORTH THROUGH THE TRANSMISSION, OR TURNING OFF AND RESTARTING THE VEHICLE, IT WOULD EVENTUALLY ENGAGE IN REVERSE. THEN THIS STARTED HAPPENING IN FORWARD GEARS ALSO. I ASSUMED IT WAS PART OF THE SAME TRANSMISSION ISSUES AS IN THE RECALL (NHTSA ENGINEERING ANALYSIS #EA09016), BUT THE DEALER SAID NO, IT WAS WATER IN THE TRANSMISSION AND A SEPARATE ISSUE ALTOGETHER. NO-ONE CAN EXPLAIN WHY THIS SHOULD HAPPEN AT 70,000 MILES. I THINK THIS IS RELATED TO THE ORIGINAL ISSUE OR THE RECALL REPAIR AND SHOULD BE COVERED. IT SEEMS NHTSA HAS TWO OTHER INVESTIGATIONS GOING ON THIS: NHTSA PRELIMINARY EVALUATION #PE09033 AND NHTSA PRELIMINARY EVALUATION #PE10033. I WANT TO ADD THIS TO THE DATA COLLECTION, SINCE I THINK FORD IS RESPONSIBLE. *TR
WATER GETS INTO THE TRANSMISSION FLUID AND THE TRANSMISSION WENT OUT - HAD TO BE REBUILT FOR $2656.76. MY MECHANIC AND HIS TRANNY REPAIRMAN FOUND THE CAUSE OF THE WATER ENTERING THE FLUID AND HAS NOW FIXED THE PROBLEM. FORD NEEDS TO RECALL THESE VEHICLES AND HAVE THIS ISSUE FIXED. I WAS LUCKY NOT TO HAVE BEEN IN AN ACCIDENT WHEN THE TRANSMISSION FAILED. THIS IS A DEFINITE SAFETY ISSUE AND FORD NEEDS TO STAND BEHIND OF THEIR PRODUCT AND THE SAFETY OF ALL OCCUPANTS IN THE 2005 FORD FREESTAR SEL. *TR
I WAS MID TURN WHEN THE GAS PEDAL STOPPED WORKING WITH A LOUD GRINDING SOUND. IT WOULD NOT SHIFT BACK INTO GEAR AND THE LOUD GRINDING SOUND STILL PERSISTS. *TR
DISCOVERED THAT THE 3RD ROW SEAT WAS LOOSE. LOOKING CLOSER FOUND THAT THE U SHAPED BOLT THE SEAT ATTACHED TO WAS LOOSE AND THAT THE WHEEL WELL, WHERE THE BOLT CONNECTS,HAD CORRODED. FOUND THAT FORD DOES HAVE A RECALL ON THIS PROBLEM BUT IT DOES NOT COVER KENTUCKY WHERE I LIVE. IT DOES COVER ALL OF THE STATES NORTH OF KENTUCKY. I FEEL THAT FORD SHOULD COVER ALL STATES SINCE THIS IS A SAFETY CONCERN. *TR
ON CHRISTMAS EVE 2014 I GOT INTO MY RECENTLY PURCHASED 2005 FORD FREESTAR MINIVAN TO RUN A SHORT ERRAND. AFTER STARTING MY FREESTAR I PUT IT IN REVERSE BUT THE VEHICLE WOULD NOT MOVE. I TRIED ALL THE FORWARD GEARS WITH THE SAME RESULT, THE VEHICLE WOULD NOT MOVE. THE ENGINE RPM'S WOULD GO UP BUT NO MOVEMENT. I TURNED THE VEHICLE ENGINE OFF AND ON SEVERAL TIME WITH THE SAME RESULTS EACH TIME. I HAD TO WAIT TILL THE DAY AFTER CHRISTMAS TO CONTACT MY LOCAL FORD DEALERSHIP SERVICE DEPARTMENT AND DESCRIBE MY PROBLEM. THEY LOOKED UP MY VIN NUMBER AND SAID THAT ALL RECALLS ON MY VEHICLE HAD BEEN DONE INCLUDING THE TORQUE CONVERTER RECALL. I THEN HAD MY FREESTAR TOWED TO THE DEALERSHIP TO INVESTIGATE THE PROBLEM. UPON INVESTIGATION IT WAS DETERMINED THAT WATER HAD GOTTEN INTO MY POWERTRAIN CONTROL MODULE, AND THAT IS WHAT WAS CAUSING THE PROBLEM. THEY REMOVED THE MODULE AND DRIED IT AND THE CONNECTOR OUT THEN REINSTALLED IT AND SEALED IT. AFTER REINSTALLING THE MODULE THEY THEN STARTED THE VEHICLE AND WERE ABLE TO SHIFT THE VEHICLE INTO ALL THE GEARS AND GET THE TRANSMISSION TO FULLY FUNCTION, BUT NOW THERE WAS A SERVICE ENGINE LIGHT ON. THE VEHICLE NOW WOULD NOT IDLE PROPERLY AND HAD A HESITATION WHEN TRYING TO ACCELERATE. IT WAS DETERMINED AFTER FURTHER CHECKS THAT THERE WERE FUEL CODES COMING UP AND THAT THEY WERE RELATED TO THE PCM GETTING WET. IT WAS DETERMINED THAT THE POWERTRAIN CONTROL MODULE (WHICH FORD NO LONGER MANUFACTURES) WOULD NEED TO BE REPLACED. TO FIX THE PROBLEM IT
DROVE THROUGH A PUDDLE AND THE ENGINE QUIT. APPARENTLY, THE WATER SPLASHED THE ON BOARD COMPUTER (PCM). I TOWED VEHICLE TO THE DEALER AND THEY IMPLEMENTED THE FORD TECHNICAL SERVICE BULLETIN (TSB) REFERENCE NUMBER(S): 06-14-10, VEHICLE WORKED FINE UNTIL THE FALL OF 2014. NOW THE VEHICLE WON'T START AT ALL IF IT SITS OUT IN THE RAIN. IF IT DOES THE WATER GETS INTO THE PCM AND PREVENTS IT FROM STARTING. NOW IT APPEARS AS THOUGH WATER IS INTRUDING SOMEWHERE ELSE AND IT IS CONFOUNDING THE PCM (ENGINE COMPUTER) WITH MORE WATER / MOISTURE. THE CAR IS NOW WORTHLESS TO ME AND I WILL HAVE TO SCRAP IT SINCE IT CANNOT OPERATE IN A NORMAL MIDWESTERN CLIMATE. I SURELY DO NOT WANT TO SPEND ANOTHER $1500 TO $2500 TO FIX THE PROBLEM ONLY TO FIND OUT IT IS TEMPORARY. THIS IS SIMPLY A DESIGN FLAW. FORD SHOULD RECALL THESE VEHICLES AND PAY OFF THE OWNERS TO HAVE THEM DESTROYED SINCE THE WET PCM CAN CAUSE THE CAR TO STALL WHEN ACCELERATING OR SIMPLY DRIVING DOWN A RAINY ROAD. *TR
PULLING OUT OF WORK PARKING LOT ON 12/2/14. CAR DISENGAGED FROM GEAR AND STALLED. PULLED VEHICLE TO SIDE OF ROAD AND ATTEMPTED RESTART. HARD STARTING AND STALLING. SHIFTED THROUGH ALL GEARS. WOULD NOT ENGAGE REVERSE. STALLED IN DR, 1ST AND 2ND. TORQUE CONVERTER AND TRANSMISSION RECALLS FOR 2004-2005 FREE STARS APPARENTLY DOES NOT INCLUDE THIS FREESTAR ACCORDING TO LOOKUP WEBSITE AND FORD DEALER EVEN THOUGH THE VEHICLE IS HAVING THE SAME ISSUE. WELL TAKEN CARE OF AND ONLY 106,000 MILES. I'M FILING THIS COMPLAINT IN HOPES OF EXPANDING THE RECALL AS IT OBVIOUSLY APPLIES TO MY VEHICLE. *JS
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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