2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BRAKE AND TRANSMISSION ISSUES WITH VEHICLE. *LD THE CONSUMER STATED THE BRAKE PADS WERE PREMATURELY WORN. THE TRANSMISSION WOULD SHUDDER/CLANK AND DID NOT SHIFT PROPERLY. IT HAS BEEN TO THE DEALER FOUR TIMES DUE TO THIS FAILURE. *JS
2016 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →
2016 FORD FOCUS SE. VEHICLE HESITATION, STALLING. CHECK ENGINE LIGHT ON FOR P2196 AND P1450. VIN NUMBER DOES NOT SHOW IN SAFETY RECALL. CHECKED BY FORD DEALER.L 18S32-S1/ FORD REFERENCE # 19S22. PERTAINING TO LARGE RECALL FOR SOFTWARE UPDATE AND CANISTER PURGE VALVE.
DAY 1: GAS METER IS SHOWING I HAVE 1/4 GAS LEFT IN CAR THEN ALL OF SUDDEN CAR SHUTS OFF, I GO AND PUT GAS IN AND THEN WHEN I START IT UP IT STARTED UP ROUGH THEN SHUT OFF. I GO TO TURN IT ON AGAIN CRANKS FOR A FEW SECONDS AND THEN IT STARTED. FELT LIKE GAS TANK WAS ACTUALLY EMPTY AND STRUGGLED TO PUT FUEL THROUGH GAS LINES. DAY 2: 3 DAYS LATER I HAVE A LITTLE MORE THAN A 1/4 TANK OF GAS AS I AM DRIVING THE GAS METER STARTED TO GO UP TO 3/4 OF GAS. THAT IS STRANGE. AND CAR IS SPUTTERING LIKE IF IT HAD NO GAS.
MY 2016 FORD FOCUS WAS SERVICED FOR FUEL SYSTEM RECALL 18S32 ON JULY 12,2019. A CODE WAS REPROGRAMMED. THIS DID NOT FIX THE PROBLEM OF THE ENGINE SPORADICALLY STALLING AND IT STILL POSES A SAFETY RISK. RETURNED TO FORD DEALERSHIP ON 09/03/2019. CAR WAS STILL STALLING AND "CHECK ENGINE LIGHT" WAS ON. THE CHECK ENGINE LIGHT COMING ON AFTER THE POWERTRAIN CONTROL MODULE HAD BEEN REPROGRAMMED IS A DIRECT INDICATION FUEL TANK IS DAMAGED -FORD RECALL 19S22, WITH A FUEL TANK DEFORMITY WHICH NEEDS TO BE REPLACED TO CORRECT THE SAFETY ISSUE. FORD DEALERSHIP POWER FORD IN ALBUQUERQUE,NM REFUSED TO DO THE CPV REPLACEMENT, CARBON CANISTER REPLACEMENT, FUEL DELIVERY MODULE AND FUEL TANK REPLACEMENT AS RECALL 19S22 CLEARLY STATES IS THE RESPONSIBILITY OF FORD MOTOR COMPANY TO DUE BECAUSE OF SERIOUS SAFETY CONCERNS.MULTIPLE ONLINE CONSUMER REPORTS STATE THIS THAT IF IT IS SERVICED FOR THE RECALL AND THEN CHECK ENGINE LIGHT COMES ON IT IS A DIRECT INDICATION IT NEEDS TO BE FIXED BY FORD MOTOR COMPANY BECAUSE OF FAULTY MANUFACTURING- WHICH DAMAGES THE GAS TANK(FUEL TANK DEFORMITY. IT IS THEIR OBLIGATION TO FIX THE VEHICLE BEFORE AN ACCIDENT DOES HAPPEN. PASSENGERS IN THE CAR DAILY ARE A 10 MONTH OLD AND 2 YEAR OLD , WHO COULD BE GRAVELY INJURED BECAUSE OF THE CAR STALLING-ESPECIALLY ON THE BUSY FREEWAY THE CAR TRAVELS EVERYDAY..
SEVER SHUDDERING WHEN SHIFTING, ESPECIALLY FROM 1ST TO 2ND GEAR; PRE-SHIFTING AT LOW RPM'S AND SLIPPING GEARS; STALLING AND NEAR-STALLING WHEN ATTEMPTING TO ACCELERATE OR WHEN ON AN INCLINE; BACK SEATS COME UNLOCKED AND FLY FORWARD WHEN YOU BRAKE HARD- CONTRARILY THE FRONT SEATS FLY BACK WHEN ACCELERATING . FORD DEMANDS PAYMENT FOR ESTIMATE/DIAGNOSTIC EVEN THOUGH THEY ARE WELL AWARE OF THE PROBLEMS WITH THIS LINE OF VEHICLE. EXTENDED WARRANTY WAS OFFERED, AT A SIGNIFICANT CHARGE- SHOULD BE FREE!!!. THESE PROBLEMS HAVE BEEN ONGOING SINCE I INITIALLY PURCHASED THE VEHICLE.
CAR HAS STALLED TWICE. ONCE WHILE AT A STOP. ONCE WHILE DRIVING. THE LATTER WHILE MY TANK WAS LESS THAN HALF FULL. THERE IS A VACUUM/VALVE ISSUE THAT FORD HAS RECALLED FOCUS VEHICLES ON, BUT NOT MY VEHICLE SPECIFICALLY.
CAR STALLED WHILE DRIVING. THERE IS A CURRENT RECALL FOR VALVE ISSUES BUT DOES NOT COVER MY VEHICLE. TANK WAS LESS THAN HALF FULL, NO ENGINE MALFUNCTION LIGHT, BUT IT APPEARS NOT TO BE WORKING.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE STEERING MALFUNCTIONED WHEN ATTEMPTING TO PULL OUT OF THE DRIVEWAY. THE STEERING WHEEL WAS ALMOST IMPOSSIBLE TO TURN ESPECIALLY WHEN THE VEHICLE WAS IN A STOPPED POSITION. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD JUST PURCHASED THE VEHICLE THREE MONTHS AGO FROM DODGE CHRYSLER JEEP RAM OF WINTER HAVEN (299 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33880, (888) 612-3182). THE CONTACT SUSPECTED THAT SHE WAS SOLD THE VEHICLE WITH THE STEERING CONDITION ALREADY PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS UNKNOWN.
THE VEHICLE STALLED DURING A LEFT TURN INTO THE RIGHT LANE OF ONCOMING TRAFFIC AND WAS HIT AS A RESULT. THE VEHICLE WAS DECLARED A TOTAL LOSS. THE VEHICLE HAD BEEN TAKEN TO FORD PREVIOUSLY DUE TO CONCERNS OF STALLING/SLUGGISH ACCELERATION AT WHICH TIME THE DEALER DISCLOSED AN ISSUE WAS KNOWN THAT WAS MOST LIKELY THE CAUSE. THE DEALERSHIP KEPT THE CAR AND PERFORMED REPAIRS. THE ACCELERATION SEEMED A LITTLE BETTER BUT STILL NOT RIGHT BASED ON DECADES OF DRIVING EXPERIENCE. I THINK THE CPV ISSUE (18S32/18V-735) MAY HAVE CAUSED THE CAR TO STALL AND BE HIT WHEN IT WOULD NOT HAVE BEEN HIT OTHERWISE.
I PURCHASED A 2016 FORD FOCUS WITH 7 MILES ON IT IN MARCH 2017. IN MAY 2017, AT ROUGHLY 4,000 MILES, THE CARS TRANSMISSION WENT OUT, STRANDING ME IN MISSOURI ON A ROAD TRIP. A WARNING LIGHT CAME ON AND SAID "STOP CAR NOW, TRANSMISSION OVERHEATING". SINCE THAT TIME, THE CAR HAS HAD 2 NEW TRANSMISSIONS, AND 5-6 NEW CLUTCHES. EACH TIME, IT IS REPLACED BECAUSE THE CAR STUDDERS AND DOES NOT WANT TO ENGAGE THE TRANSMISSION. THIS USUALLY HAPPENS AT SLOW SPEEDS, BUT ON A HANDFUL OF OCCASIONS IT HAS DONE IT AT HIGHWAY SPEED. IT HAS ALSO FAILED TO ENGAGE WHEN STOPPED AT LIGHTS OR STOP SIGNS, AND THEN RANDOMLY ENGAGES AND SENDS MY CAR (AND ME) FLYING INTO AN INTERSECTION WITH NO WARNING. I HAVE BEEN TOLD THAT THE NEW CLUTCH HAS TO "WARM UP" TO THE WAY I DRIVE WHEN IT SHUDDERS IMMEDIATELY AFTER REPLACING THE CLUTCH, AND HAVE BEEN TOLD THAT IT WAS JUST THE WAY THE CAR DRIVES, ETC. THE ATTACHED FILE IS FROM THE FIRST REPAIR. I HAVE SEVERAL MORE.
ON 8/18/19 SENT FROM YAHOO MAIL ON ANDROID ----- FORWARDED MESSAGE ----- FROM: "[XXX] TO: [XXX] SENT: MON, AUG 19, 2019 AT 10:58 AM SUBJECT: VIN #[XXX] TO WHOM IT MAY CONCERN, YESTERDAY I WAS DRIVING ON HWY 17 IN WASHINGTON STATE AND THE TRANSMISSION ISSUES OF MY 2016 FORD FOCUS ALMOST COST ME MY LIFE. HWY 17 IS A 60 MPH, TWO LANE HIGHWAY SURROUNDED BY FARMLAND. WHILE DRIVING ON THAT HIGHWAY, I MANEUVERED TO PASS A SEMI-TRUCK THAT WAS TRAVELLING AT 50MPH. THERE WAS MORE THAN ENOUGH DISTANCE FROM ON-COMING TRAFFIC TO PASS SAFELY; WELL, THAT IS IF AS I PULLED ALONGSIDE THE SEMI-TRUCK I HADN'T LOST ALL POWER EVEN THOUGH I WAS PRESSING THE ACCELERATOR. THE RPM'S WENT UP TO "THE RED" 7-8, I STARTED LOSING SPEED AND PACING BESIDE THE SEMI- TRUCK. I COULD HOPE MY ACCELERATION ABILITY CAME BACK, OR I WAS GOING TO TRY TO BRAKE AND GO BACK WHEN I SAW ANOTHER CAR BEHIND ME IN THE PASSING LANE, MAKING ME A SITTING DUCK. FOR A FEW SECONDS OF PANIC, I CONSIDERED MY OPTIONS- MOSTLY TO GO OFF IN THE DITCH TO THE LEFT. LUCKILY, THE ACCELERATION CAME BACK AFTER THE NEEDLE ON THE RPM'S WENT HAYWIRE AND I SLOWLY WAS ABLE TO GET IN FRONT OF THE SEMI-TRUCK BEFORE ONCOMING TRAFFIC HIT ME. THE CAR BEHIND ME SPED PAST ME AS I GOT OVER, WITH A LOOK THAT I INTERPRETED AS HE THOUGHT I WAS TRYING TO KILL HIM. AT 47K MILES THE FIRST TRANSMISSION FAULTS BEGAN TO APPEAR. I HAVE ATTACHED COPIES OF THE FORD SERVICES AND TICKETS OPENED DUE TO THE MULTIPLE, ONGOING PROBLEMS. I AM NOT PART OF THE CLASS LEGAL ACT
THE UPDATE WAS DONE ON THE PCM DUE TO VEHICLE NOT STARTING AND FUEL GAGE SAYING EMPTY WHEN I KNEW IT HAD MORE THAN HALF TANK. NOW IT IS DOING THE SAME THING ONLY WORSE. IT WORRIES ME THAT THIS HAS CAUSE MY IGNITION TO GO BAD AS WELL DUE TO THIS RECALL.
ON 8/18/19 MY DAUGHTERS CAR CHECK ENGINE LIGHT CAME CAR WAS NOT SHIFTING RIGHT HAD THE CAR TOWED TO DEALERSHIP THEY REPLACED ONE OF THE CLUTCHES ONLY TO HAVE THE OTHER GO TWO DAYS LATER THIS TIME THE CAR WOULD NOT START BACK UP THE CAR ONLY HAS 9 THOUSAND MILES. UPON CHECKING MORE INTO THE CAR THE CLUTCH WAS REPLACED BEFORE.
I AM MAKING A COMPLAINT THAT MY 2016 FORD FOCUS WITH A INSTALLED AUTOMATIC DUAL-CLUTCH POWER-SHIFT TRANSMISSION. I AM EXPERIENCING SEVERE HESITATIONS WHEN I ACCELERATE. I AM EXPERIENCING A JERKY CAR MOVEMENT, AS I AM DRIVING, THIS HAVING G THE FEELING THAT I COULD LOSE CONTROL OF MY VEHICLE. THE DRIVING CONDITIONS ARE THE WORST IN NORMAL CITY DRIVING CONDITIONS, AS THE TRANSMISSION IS WORKING MORE THAN ON A INTERSTATE OR FREEWAY. MOST OF MY DIVING IS IN THE CITY. I HAVE TAKE IT TO LOCAL AUTHORIZED FORD DEALERSHIPS AND THEY SAY THERE IS NO RECALL, FIX, AND THAT IT WILL BE $289 TO GIVE A DIAGNOSIS. THERE IS CURRENTLY A CLASS ACTION LAWSUIT THAT WAS FILED, BUT IS TOO LATE TO JOIN. I AM FILING MY COMPLAINT AGAINST HOW FORD IS NOT HELPING TO SOLVE A KNOWN ISSUE WITH MY VEHICLE, WITHOUT MAJOR COSTS. IVE TAKEN THE VEHICLE TO AN ESTABLISHED AUTO TRANSMISSION BUSINESS AND THEY DIAGNOSED THAT THE VEHICLE WILL NEED A FULL TRANSMISSION REBUILD OR REPLACEMENT. THE 'CHECK ENGINE' LIGHT IS ON AND THE DIAGNOSIS CODE IS INDICATING 'TRANSMISSION ISSUE' ONLY. PHOTOS ARE ATTACHED.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED KALISPELL FORD AT 406-755-3673 (LOCATED AT 2000 ROSE CROSSING, KALISPELL, MT 59901) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT THE VEHICLE TENDED TO STALL WHILE AT A STOP, BUT WOULD RESTART EACH TIME. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO HALL FORD ELIZABETH CITY (1310 N ROAD ST, ELIZABETH CITY, NC 27909, (877) 475-0723) FOR ROUTINE MAINTENANCE. THE CONTACT WAS INFORMED OF AN UNKNOWN RECALL REGARDING THE EVAP PURGE VALVE. THE DEALER REPROGRAMMED THE COMPUTER SYSTEM IN JANUARY OF 2019, BUT THE RECALL WAS NOT REMEDIED. THE MANUFACTURER INITIALLY DENIED THE CLAIM AND WAS INVESTIGATING TO SEE IF THEY COULD ASSIST WITH THE REPAIR COSTS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF WHILE BEING DRIVEN. ALSO, AFTER REFILLING THE FUEL TANK, IT TOOK FOUR OR FIVE TIMES TO RESTART THE VEHICLE. THE FAILURE MILEAGE WAS 80,000. *TR
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OR SHIFT INTO REVERSE. THE VEHICLE COULD NOT BE DRIVEN AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION AND CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN BACK TO A MECHANIC AND A SENSOR WAS REPLACED, WHICH ALSO FAILED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC TWO MORE TIMES FOR REPAIRS, BUT THE FAILURE RECURRED BOTH TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,000. *TT*JB
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL THE CAR HAS A REALLY ROUGH IDDLE, STALLS AT RANDOM AND CHECK ENGINE LIGHT COMES ON FOR DIFFERENT REASONS EVERY TIME I HAVE REPLACED THE 02 FILLTER TWICE AND IT HAS BEEN IN THE SHOP 5 TIMES IN THE LAST MONTH I HAD READ REPORTS THAT OTHER FORD FOCUS CARS HAD SIMMILAR PROBLEMS AND REPLACING THE PURGE IDDLE VALVE HAD SOLVED THEM, BUT AT THE MOMENT FORD IS ONLY ACKNOWLEDGING FOCUSES FROM ONE PATICULAR PLANT.
TRANSMISSION SHUDDERING AND VIBRATING UPON ACCELERATION. VEHICLE SHAKES VIOLENTLY AT MOST STARTS AND DONE STOPS. VEHICLE ALSO DOES THESE THINGS MOST OF THE TIME : JERKING HESITATION WHILE CHANGING GEARS, PREMATURE INTERNAL WEAR, DELAYS IN DOWNSHIFTING AND, IN SOME CASES, SUDDEN OR DELAYED ACCELERATION. VEHICLE ACTUALLY SLIPPED OUT OF GEAR YESTERDAY INTO ANOTHER PARKED VEHICLE. ENOUGH IS ENOUGH. TOOK TO DEALERSHIP THEY TOLD ME IT'S THE WAY I DRIVE IT. HAD MECHANIC DRIVE IT AROUND PARKING LOT W ME AND TOLD ME THERE'S NO PROBLEM W IT!!
1ST TIME WHILE DRIVING ON STREET- DIGITAL MESSAGE STATED " STOP PULLOVER TRANSMISSION OVERHEATING. 2. 7/7/19 VEHICLE TRANSMISSION WILL NOT GO INTO REVERSE AND WENT IN OUT DRIVE WITH HESITATION-CLUTCH BROKEN 3. 8/17/19 WHILE STATIONARY TRANSMISSION WOULD NOT GO INTO GEAR. CLUTCH AND SEAL BROKEN
TAMARA RECALL. MY FUEL PUMP IS GONE (NO LONGER WORKING) AND MY FORD FOCUS HAS JUST REACHED 61000/MILES. THE CAR STALLS WHEN DRIVING AND CUTS OUT IN TRAFFIC, A SERIOUSLY DANGEROUS ISSUE. THIS IS AN ISSUE THAT HAS TO BE RELATED TO OTHER FORD FOCUS RECALLS REGARDING THE FUEL SYSTEM AND FUEL PUMP. I WOULD LIKE FOR SOMEONE TO REACH OUT TO ME TO HELP ME RESOLVE THIS MATTER ASAP! MY CONTACT INFO IS [XXX], ALTHOUGH I WOULD PREFER YOU CALL ME AT [XXX]. THIS IS AN ISSUE THAT NEEDS RESOLUTION IMMEDIATELY, IT IS SEVERELY IMPACTING MY LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE FAILED TO START AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, IT WAS UNKNOWN IF THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE INFOTAINMENT SCREEN MALFUNCTIONED AND CAUSED THE SCREEN TO FREEZE. THE CONTACT HEARD A LOUD NOISE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO OURISMAN FORD & LINCOLN (6129 RICHMOND HWY, ALEXANDRIA, VA 22303, (703) 660-9000) WHERE THE CONTACT WAS INFORMED THAT THE ACCESSORY PROTOCOL INTERFACE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 55,000.
MY MOTHER IS A SENIOR CITIZEN. PEACOCK FORD (MAITLAND FL) PERFORMED EXTENSIVE TRANSMISSION WORK REPLACING TRANSMISSION CONTROL MODULE (TCM) & CLUTCHES SHORTLY BEFORE WE PURCHASED IN FEB 2019. THEY DID NOT DISCLOSE THIS TO US. MAY 2019, FORD HAD TO REPLACE THE TCM AGAIN. JULY 2019, FORD HAD TO REPLACE THE CLUTCHES AGAIN. GIVEN THAT MY MOTHER IS A SENIOR CITIZEN, IF THE TRANSMISSION GOES OUT WHILE SHE'S DRIVING, SHE MAY PANIC AND CAUSE A SERIOUS ACCIDENT. THIS SITUATION IS NOT ACCEPTABLE.
TRANSMISSION SLIPS
I HAVE A 2016 FORD FOCUS AND HAD NOTHING BUT PROBLEMS WITH IT SINCE DAY ONE I'VE HAD THE CAR AT DEALERSHIP SEVERAL TIMES FOR THE WIPERS FIRST THEY SAID CAN'T FIND ANYTHING WRONG NEXT THEY SAID THEY ADJUSTED THE WIPERS THEN THEY SAID THEY CHANGED THE MOTOR . IT STILL STOPS IN MY VIEW WHENEVER IT RAINS I TOLD THEM IT'S STILL HAPPENING AND I WAS TOLD TO CHANGE THE WIPERS. I'M NO I SHOULD NOT HAVE TO WITH A NEW CAR. ONE MORNING I GET INTO THE CAR AND HAD FROST ON THE INSIDE OF MY WINDSHIELD I TURNED THE DEFROST ON AND WATCH MY WINDSHIELD CRACK BROUGHT TO FORD AND THEY SAID SOMETHING HIT IT LIKE A ROCK I EXPLAINED WHAT HAPPENED BUT WOULDN'T ACKNOWLEDGE THAT THERE WAS A DEFECT I TOLD THEM THAT IF THE WINDSHIELD HAD A SOLID SEAL I WOULD NOT GET FROST ON THE INSIDE THEY BRUSHED ME OFF. AND NOW MY CAR DOESN'T START RIGHT AWAY AND I CALLED CUSTOMER SERVICE AND ALL THEY SAID WAS NOTHING THEY CAN DO ABOUT IT. I'M SO FRUSTRATED WITH THIS CAR SINCE DAY ONE NO ONE AT FORD WILL HELP ME. THERE ARE OTHER PROBLEMS LIKE THE INTERIOR LIGHTS KEEP GOING OUT . I'M SO TIRED OF WASTING MY TIME BRINGING THE CAR TO THE DEALERSHIP BEING MADE TO FEEL LIKE AN IDIOT. FORD SAYS THEY PRIDE THEMSELVES ON CUSTOMER SERVICE BUT I YET TO SEE IT AS EVERY TIME THEY TREAT ME LIKE I'M MAKING THINGS UP. I WANT MY CAR IN SAFE DRIVING CONDITION. IS THAT TO MUCH TO ASK FOR!!!!IT SHOULDN'T BE BUT THAT'S HOW FOR MAKES ME FEEL..,I SHOWED VIDEOS OF WINDSHIELD WIPERS ALSO BUT I'M CRAZY
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS ON SEVERAL OCCASIONS, THE TRANSMISSION SHUDDERED, SLIPPED, AND LOST POWER. THE CONTACT STATED THAT THE VEHICLE NEVER STALLED. THE VEHICLE WAS TAKEN TO RANDALL REED'S PLANET FORD (LOCATED AT 19000 EASTEX FWY, HUMBLE, TX 77338, (866) 844-5995) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONICS IN THE TRANSMISSION FAILED AND A SOFTWARE UPDATE WAS NEEDED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION AND CLUTCH HAD TO BE REPLACED FOUR TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE, TN 37912, 865-685-5588) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE HAD THE SAME TRANSMISSION FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 67,000.
WAS DRIVING TO WORK WHEN MY CAR CUT OFF ON ME IN THE MIDDLE OF THE STREET.I HAD AT LEAST 20 MILES TO EMPTY AT LEAST THAT'S WHAT MY CAR SAID. I HAD IT PUSHED IT TO THE GAS STATION AND PUT 10 DOLLARS IN IT IT CRUNK UP BUT IT SAID 0 MILES TO EMPTY I PUT ANOTHER 5 TOTALING 15 BEFORE IT REGISTERED AFTER I TURNED THE CAR OFF TO SEE IF IT WOULD RESET. WHEN IT FIRST CUT OFF AND I TRIED TO PUT IT IN NEUTRAL IT WOULD NOT GO IN NEUTRAL. I TURNED IT TO ON AND PUSHED THE BRAKE AND IT WOULDN'T DO ANYTHING FOR ABOUT 5 MINUTES IT HAS CUT OFF ON ME ONCE BEFORE WHILE I WAS HEADED TO THE GAS STATION AND EVEN THEN IT SAID 12 MILES TO EMPTY AND I WAS LESS THAN 2 FROM THE GAS STATION.
THE VEHICLE STARTED TO SHUDDER AND JERK WHILE IT WAS IN MOTION ONLY TWO MONTHS AFTER THE PURCHASE OF THE VEHICLE. THE DIAGNOSIS WAS A BAD CLUTCH IN AN AUTOMATIC VEHICLE.
THE ENGINE STALLS WHILE DRIVING OR UPON TAKEOFF WITHOUT WARNING. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN.
WHEN TAKING OFF VEHICLE SHUTTERS. VEHICLE ALSO WILL SLAM INTO GEAR WHEN ACCELERATING. VEHICLE WILL SOMETIMES HAVE DELAYED REACTION WHEN STEPPING ON GAS- MAKING ENTERING HIGHWAYS/ TRAFFIC CIRCLES/ PULLING ONTO BUSY ROADWAYS DANGEROUS. VEHICLE HAS BEEN 'FIXED' BY AUTHORIZED FORD DEALERSHIPS 3 TIMES, ABOUT TO BE 4.
VEHICLE STALLED IN THE MIDDLE OF HIGHWAY. VEHICLE STALL AFTER GAS IN PUT INTONTANK. CHECK ENGINE LIGHT COMES ON AND PURGE VALVE OR VACUUMED LEAK NOTED. VEHICLE RANDOMLY SHUTS OFF AND OR LOSES POWER. OUR CAR WAS ALMOST HIT WHILE IT STALLED TURNING AT AN INTERSECTION. THE TRANSMISSION SHUTTERS AND DOESN'T SHIFT. THE TRANSMISSION WHEN IN DRIVE GOES IN REVERSE AND WHEN IN REVERSE THE TRANSMISSION GOES IN DRIVE.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WITHIN THE LAST TWO YEARS OF THE CONTACT OWNING THE VEHICLE, THE TRANSMISSION, WHEEL BEARING, AND WATER COOLING TANK WERE REPLACED. ALSO, THE HEADLIGHT ASSEMBLIES FILLED UP WITH WATER AND WERE REPLACED. THE REPAIRS WERE PERFORMED BY METRO FORD (9000 NW 7TH AVE, MIAMI, FL 33150, (305) 751-9711) EACH TIME UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS2209312, BUT NO RESOLUTION WAS PROVIDED. THE CONTACT REACHED OUT TO THE FLORIDA ATTORNEY GENERAL'S OFFICE FOR LEMON LAW ADVICE. THE FAILURE MILEAGE WAS 50,500.
CAR STALLED ON A SUNDAY WHILE DRIVING 70 MPH ON THE HIGHWAY. HAD TO HAVE IT TOWED AT MY OWN EXPENSE OVER 80 MILES TO MY HOME. THE NEXT DAY ATTEMPTED TO DRIVE IT TO DEALERSHIP WHEN IT STALLED AGAIN WHILE AT 40MPH. HAD SAMARITAN ASSISTANCE TO PUSH IT OUT OF THE ROAD AND HAD TO PUSH IT TO THE NEAREST LOT IN THE RAIN AS THE STREET HAD NO SHOULDER. THAT LOT HAPPENED TO HOUSE A REPAIR SHOP. REPAIR SHOP DETERMINED ISSUE WAS UNDER WARRANTY AND CALLED FORD TO CONFIRM HOWEVER FORD DENIED. WHEN I CALLED AND SPOKE TO A DIFFERENT SERVICE REP WAS TOLD THE ISSUE IS ACTUALLY UNDER RECALL (BUT ALSO WARRANTY) BUT ONLY FORD CAN PROVIDE RECALL REMEDY WITHOUT INCURRING CHARGES SO I COULD BRING IT TO FORD TO HAVE IT COMPLETED. SO I TOWED THE FOCUS TO THE DEALERSHIP AT MY OWN EXPENSE. I WAS INFORMED DIAGNOSTICS WOULD BE PERFORMED IN APPROXIMATELY 2 WEEKS. WHEN I INQUIRED ABOUT A LOANER VEHICLE WAS GIVEN 1800 NUMBER TO FORD CARE. I CALLED 3 OTHER FORD DEALERSHIPS TO ASK THEIR WAITING PERIOD FOR DIAGNOSTICS AND FOUND ONE THAT STATED BY THE END OF THE WEEK (TODAY IS TUESDAY). I ULTIMATELY HAD MY VEHICLE TOWED TO THAT LOCATION. ONCE OFF THE SHUTTLE AND BACK HOME, I CONTACTED FORD CARE AND WAS REFERRED BACK TO THE DEALERSHIP REGARDING A LOANER VEHICLE AND EVEN REIMBURSEMENT FOR THE TOW CHARGES I INCURRED. I AM WITHOUT A VEHICLE UNTIL REPAIRS CAN BE COMPLETED WITH 3 TOW CHARGES ON MY BANK ACCOUNT.
FORD FOCUS 2016-TRANS. WONT SHIFT RIGHT.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 30 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JENKINS & WYNNE FORD, HONDA, & LINCOLN (LOCATED AT 2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.
JANUARY 2019 HAD TRANSMISSION CLUTCH REPLACED UNDER WARRANTY JULY 2019 TRANSMISSION WENT OUT AGAIN ON MAJOR HIGHWAY, REPLACED TANSMISSION CONTROL MODULE AND CLUTCH MOTOR, CAR HAS BEEN IN SERVICE FOR 8 DAYS STILL NOT REPAIRED. CAR WAS STATIONARY AT A RED LIGHT, WENT TO ACCELERATE, REVVED LIKE IT WAS IN NEUTRAL, THEN HOT TRANSMISSION ERROR, AND AFTER REPEATEDLY PUTTING IT IN PARK AND DRIVE, IT DROVE FOR 10 SECONDS AND WAS ABLE TO GET FARTHER TO THE EDGE OF THE ROAD TO WAIT FOR TOW TRUCK. HIGH SPEED TRAFFIC AND CROSS TRAFFIC AT INTERSECTION EXTREMELY HAZARDOUS, VERY LUCKY NOT TO HAVE BEEN IN A MAJOR ACCIDENT.
AUTOMATIC TRANSMISSION SHUDDERING WHILE ACCELERATING IN 1ST AND 2ND GEARS. TRANSMISSION ACTUALLY COMPLETELY CUTS OUT OCCASIONALLY, FORCING THE CAR TO LURCH BACKWARD SOMEWHAT UNTIL THE TRANSMISSION ENGAGES AGAIN. HIGH RPM LEVELS AT SHIFT POINTS BETWEEN 1ST, 2ND AND 3RD GEAR. DEFINITELY A SAFETY ISSUE, AS THERE HAVE BEEN AND WILL CONTINUE TO BE TIMES THAT I TRY TO ACCELERATE TO GET UP TO APPROPRIATE SPEED, BUT THE CAR TAKES TOO LONG TO BE ABLE TO GET UP TO HIGHWAY SPEEDS. ARTICLES ARE SAYING 2012 TO 2016 FOCUS ARE AFFECTED, YET THERE IS NO TRANSMISSION RECALL ON MY 2016? THE ISSUES DID NOT GO AWAY!
THE TRANSMISSION OF THIS VEHICLE HAS HAD A CONSISTENT PROBLEM OF BEING ERRATIC AND REQUIRES CONSTANT VERY PARTICULAR PRESSURE ON THE GAS PEDAL TO AVOID SHUDDERING AND SHAKING WHEN ACCELERATING WHICH WHEN IT HAPPENS MAKES THE CAR VERY DIFFICULT TO SAFELY CONTROL IN ANY TYPE OF TRAFFIC SINCE OTHER DRIVERS DO NOT ANTICIPATE THE LURCHING AND STAGGERING FROM THE CAR UNLESS THEY HAPPEN TO NOTE THE FORD EMBLEM AND ARE AWARE OF THE SAFETY PROBLEMS FACING ALL FOCUS DRIVERS OF THE AFFECTED MODELS. I HAVE FOUND THE ISSUES MANAGEABLE BY ASSERTIVE MANIPULATION OF THE GAS PEDAL DURING ACCELERATION AND GENTLE AND GRADUAL APPLICATION OF THE BRAKES WHEN POSSIBLE TO OFFSET THE DANGEROUSLY INCONSISTENT ACCELERATION AND THE TENDENCY FOR CAR TO MISSHIFT WHEN SLOWING DOWN. I'M ABSOLUTELY APPALLED TO DISCOVER THAT THIS IS NOT AN ISOLATED SITUATION BUT IS TYPICAL OF MOST IF NOT ALL 2012-2016 IT IS INCONCEIVABLE TO ME THAT FORD WAS AWARE OF THIS LIFE THREATENING MALFUNCTION IN THEIR PRODUCTS AND INSTEAD OF SOLVING OR ADDRESSING IT SOLD CARS TO UNSUSPECTING PUBLIC ON THE BASIS OF THE THEIR GOOD NAME AND REPUTATION AS A QUALITY AMERICAN MANUFACTURER. I ALSO HAD TO HAVE THE CAR SERVICED AT HERTICH FORD OF MILFORD DELAWARE FOR A SEPARATE ISSUE INVOLVING FUEL SYSTEM SENSORS WHICH CAUSED THE FUEL GAGE TO BE INACCURATE AND CAUSED MY VEHICLE TO STALL SEVERAL TIMES DUE TO A VACUUM CREATED IN THE GAS TANK, WHICH WAS FIXED BY THE RECALL WORK BUT AGAIN CAUSED A POTENTIALLY DANGEROUS SITUATION FOR MYSELF AND PASS
I HAD THE TRANSMISSION CLUTCH REPLACED ONE THEN TOOK BACK BECAUSE OF THE HESITATION STARTED AGAIN BEFORE WARRANTY WAS UP TOOK BACK TO LEN STOLER DEALER ND THEY TOLD ME THAT THE HESITATION WAS WITHIN THE THRESHOLD. NOW THE HESITATION IS WORSE WITH GRINDING SOUND AND THEY TELL ME THE WARRANTY IS UP ND I WOULD HAVE TO PAY.
CAR HAS SHUDDERED AND FAILED TO PROPERLY ACCELERATE WHICH STARTED WITHIN A FEW WEEKS OF BUYING THE VEHICLE NEW. THE SHUDDERING OF THE TRANSMISSION SOUNDS LIKE RATTLING AND THAT THE CAR IS GOING TO STALL WHEN IT IS A AUTOMATIC VEHICLE. THE CAR IS SHUDDERING OFTEN FROM STOPS TO ACCELERATIONS, FEELS LIKE THE CAR IS TRYING TO GRIP INTO THE NEXT GEAR AND IS A SAFETY CONCERN. I HAVE PERSONALLY HAD MY CLUTCH REPLACED BY FORD 2 TIMES AND I HAVE ONLY OWNED THE VEHICLE FOR A LITTLE OVER 2 YEARS. TO GET FORD TO REPLACE THE CLUTCH IS A HUGE HEADACHE. FOR MONTHS WHEN I WOULD TAKE THE VEHICLE IN DUE TO THIS SAFETY COMPLIANT THEY WOULD SAY THAT THE SHUDDERING TRANSMISSION IS WITHIN NORMAL LIMITS AND REFUSE TO FIX IT UNDER THE WARRANTY. I ALSO TRIED TO CONTACT THE CORPORATE HEADQUARTERS TO GET IT FIXED AND NO RESULTS THERE EITHER. FOR THE MOST RECENT REPAIR I HAD TO REALLY FIGHT THE SERVICE CENTER TO DRIVE IT AND GET IT REPLACED UPON FAILING THEIR DIAGNOSTIC TESTS. CAR ALSO HAS A ROUGH IDLE WHICH HAS RESULTED IN THE MOTOR MOUNT BEING REPLACED. CAR IS LOW MILEAGE AND A 2016. IT IS TRULY A SAFETY ISSUE BECAUSE WHEN THE SHUDDERING OCCURS THE CAR FAILS TO ACCELERATE TO A SAFE SPEED TIMELY.
2016 FORD FOCUS TITAN AUTOMATIC TRANSMISSION: THE TRANSMISSION HAS CAUSED THE VEHICLE TO LOSE ACCELERATION AND HAS SLIPPED INTO NEUTRAL. AT 1 POINT THE DISPLAY/MONITOR TURNED WHITE WITH A SMALL CAR IN THE CENTER. THE CAR WAS MOVING FORWARD AND ON CITY STREETS WHEN IT SLIPPED INTO NEUTRAL. THIS HAS HAPPEN AT LEAST 4 TIMES SINCE OWNERSHIP.
I WAS DRIVING ON THE I-5 SOUTH WHEN MY CAR SUDDENLY LOSES ACCELERATION AND SPEED IN BETWEEN SHIFTS NEARLY CAUSING AN ACCIDENT. LUCKILY THE CAR BEHIND ME SWERVED TO THE OTHER LANE. VERY SCARY MOMENT BECAUSE MY CAR COULDN'T FIND IT'S GEAR.
WHEN ACCELERATING FROM A STOP, THE CAR SHUDDERS AS IT GOES FROM FIRST GEAR TO SECOND GEAR AND THERE IS A NOISE THAT SOUNDS LIKE GEARS ARE GRINDING.
CAR SHUDDERS AND SHAKES WHEN SWITCHED BETWEEN LOW GEARS. IS AN AUTOMATIC TRANSMISSION. WAS PROMISED BY FORD DEALER WHEN BUYING THAT THE TRANSMISSION ISSUE DID NOT EFFECT THE 2016 MODELS. AFTER OWNING THE CAR FOR LESS THAN A MONTH THE CAR NEEDED TO HAVE ITS CLUTCH REPLACED. FORD AGAIN PROMISED THIS WAS A NEW PART AND WOULD FIX THE ISSUE PERMANENTLY. LESS THAN A YEAR LATER AND I AM HAVING THE EXACT SAME ISSUE.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER WITHOUT WARNING WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, (980) 224-5854) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22244697. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
I'VE BOUGHT A USED 2016 FOCUS SE AT A FORD DEALERSHIP ABOUT A YEAR OR 2 AGO. THE CAR ALREADY AT 50,000 MILES ON IT, I HAD IT FOR A COUPLE OF WEEKS BEFORE THE ENGINE STARTED STUTTERING VERY BADLY DURING SHIFTS SO I CONTACTED FORD AND THEY HAD MY CLUTCH REPLACED. THE CAR IS CURRENTLY AT 72,000 MILES AND THE STUTTERING DURING SHIFTS STARTED UP AGAIN.
THE TRANSMISSION SLIPS AND MAKES NOISE - I'VE TAKEN IT TO 2 DIFFERENT FORD DEALERS AND THEY SAY THERE IS NO PROBLEM.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2016 Ford Focus → · Every Focus year → · How the figures are calculated →