Page 13 of 24 · complaints 601–650 of 1,184

2016 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Power Train
Filed Feb 16, 2022MI

When I accelerate from a stop, my Ford Focus has a very jerky acceleration. I took it in for service at a certified Ford dealer and was told I need to replace the clutch for $1900. After doing research I found the "Ford Focus and Ford Fiesta PowerShift Transmission Settlement," however, my Ford Focus is not included in that recall. I believe it's because the build date is outside of the recall/warranty extension, yet I'm having the exact same problems that are mentioned in the settlement. I'm concerned there are more Fords that should be recalled as this issue has persisted for a long time now in my car and is putting myself, my passengers, and other drivers at risk because I can't trust my transmission. And in spite of this ongoing problem, the "check engine" light has never come on.

Power Train
Filed Feb 16, 202260,000 milesAZ

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. Additionally, on multiple occasions, while slowing down, the vehicle would stall or attempt to stall before self-correcting and driving normally. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failures but no assistance was offered. The failure mileage was 60,000.

Power Train
Filed Feb 14, 2022DE

According to NHTSA my vehicles VIN#, 2016 Ford Focus SE, 60,000 miles is not one of the vehicles covered under this recall. However, my vehicle has been evaluated by a credited mechanic and has found this is the exact issue with the transmission. Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak. The 2016 Ford Focus transmission problems are jerks and stuck in gear. I feel this recall should be evaluated further.

Fuel System, Gasoline
Filed Feb 9, 202286,000 milesKS

The contact owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed but the vehicle hesitated to respond. The contact continued to depress the accelerator pedal and was able to pull into a parking lot. The vehicle was taken to Pep Boys where it was diagnosed that the purge valve had failed; however, the vehicle was not repaired. The vehicle was taken to an independent mechanic where the water pump, the O2 sensors, and the battery were replaced; however, the failure persisted. The contact stated that while his wife was accelerating from a complete stop, the vehicle stalled inadvertently in the middle of an intersection. The vehicle was pushed to side of the road with assistance. The contact’s wife was able to restart the vehicle after several attempts and continued to drive. The contact became aware that the VIN was included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and advised the contact that he would need to pay for the diagnosis of the vehicle before they could complete the recall repair. The manufacturer was notified of the failure and informed the contact that the recall repair was completed in July 2019; however, VIN tool and manufacturer website showed the recall incomplete. The vehicle was not repaired. The failure mileage was approximately 86,000.

Power Train
Filed Feb 9, 202226,998 milesTX

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a stop the vehicle jerked violently. Additionally, while driving on the highway, the vehicle jerked occasionally. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch assembly was faulty and was causing the excessive shuddering. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 26,998.

Power Train
Filed Feb 9, 2022TX

I have had my shudder in the transmission of my car replaced thru the dealer, and now I am having the same problem. Am I going to have to get this fixed every 9 months?

Engine
Filed Feb 3, 2022NC

•Car has problems upshifting/downshifting gears, especially going at high speeds. When braking it takes a while to downshift in result the car tries to maintain the speed resulting in a hard jerk in the car. •since the car has a problem shifting gears especially braking could end up resulting in rear ending or being rear ended. •A dealer has confirmed the transmission issue. •UNKNOWN •There weren’t any warning lamps for the SE the problem appeared 3 weeks after I bought the vehicle. The dealer tried to charge me over $4000 for a new transmission.

Power Train
Filed Jan 28, 20229,000 milesUT

The contact's husband owns a 2016 Ford Focus. The contact stated that while driving from a complete stop, the accelerator pedal was depressed, and the vehicle started jerking and was moving very slowly. There were no warning lights illuminated. The contact was able to continue to drive the vehicle with normal acceleration returning after a while. The contact stated that the failure had been reoccurring while driving from a complete stop and had increased in frequency and intensity. The vehicle was taken to the dealer who diagnosed that the transmission clutch needed to be replaced. The contact referenced NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000.

Power Train
Filed Jan 26, 202240,000 milesMO

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and shudder while shifting gears without warning. The contact had initially taken the vehicle to the dealer where she had the clutch replaced; however, two years after the repair, the failure returned. The contact had then taken the vehicle to an independent mechanic who linked the failure to NHTSA Campaign Number: 18V845000 (Power Train) however, upon speaking to the dealer, the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.

Engine
Filed Jan 24, 2022OH

I have had this car since it was new, it has had 3 clutches installed and now needs another one, I am told the car has no extended warranty even with 3 clutches being replaced and dozens of trips to the dealership, the cost of a new one is $2700 and they say it is not covered. I'm wondering how a 2016 with all the trips to the dealership regarding the clutch and 3 clutches being put on this car, the car only having 35,000 miles, why is this not covered under the extended warranty? In my opinion these cars that were manufactured for 10 years KNOWING that they had faulty clutches/transmissions should be covered for the life of the car.

Fuel System, Other › Storage › Tank Assembly
Filed Jan 17, 2022MO

Engine light came on while driving (1/14/2022), drove to a local auto parts store to check the code. Came back with code P1450: Unable to Bleed Up Fuel Tank Vacuum. This is the first instance of this issue in this particular vehicle to my knowledge. While I am fortunate to have avoided safety issues so far, Ford has issued a recall for similar models because "the excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash" (Ford recall #18S32, NHTSA Campaign #18V735000). My vehicle is not included in the current recall, but should be due to the similar issue and therefore a similar safety concern.

Engine
Filed Jan 13, 202286,000 milesOH

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission was slipping. The contact was informed by his wife that while driving the vehicle stalled. While adding fuel the vehicle failed to start. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the clutch actuator, purge valve canister, and purge valve failure which needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact stated the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The approximate failure mileage was 86,000.

Back Over Prevention
Filed Jan 11, 2022TN

The backup camera is often blank, distorted, or shows "camera not available".

Power Train
Filed Jan 4, 2022AZ

The drive train consistently shudders when starting from a stop and also at low speeds.

Power Train
Filed Jan 3, 2022MI

I’ve had powertrain issues for going on 4 months now, I brought this vehicle in for repair soon as it started acting up. The clutch would slip and it didn’t want to shift. It would jerk really hard if it did. And the rpm’s would red bar and would get stuck in gear. I brought it into the shop and 2,500$ later they said it was fixed. 2 days later same issues, only worse.. now it wouldn’t even reverse and was making extremely weird noises even while the car wasn’t started or had the key in. You could literally just open the door and it would make weird clicking noises for minutes straight. Another 400$ later they said it was fixed for sure this time. 3 days later the car didn’t even want to start. And when it did it still wouldn’t reverse. I drove it home from work and it started to smell awful. Not sure what it was. While driving I heard a loud noise as if I had hit a brick wall… and my car jerked so hard I almost hit my head on the steering wheel. The transmission light comes on and I got stuck in the middle of an intersection and my car just shut off. I turned it back on and had to gas it to get onto the side of the road and I could only reach about 25mph max. Mileage is only 84K. 2016. I don’t understand why this powertrain is giving me so many problems and is becoming a huge safety issue for me, as well others. Ford says there is no recall on it even though this has happend to so many others. I don’t understand

Power Train
Filed Dec 21, 2021CA

The powertrain continues to have issues on my ford focus, specifically the transmission clutch continues to fail this occurred on 12-10-21 and previously had same issue with the clutch on 3-21-19 at 56, 949 mileage. Vehicle is available for inspection , my safety was put at risk because i was driving on freeway/expressway with cars going 65 mph and the vehicle clutch stalled and would not move forward in the middle of roadway endangering my safety in middle of freeway. The vehicle has been inspected twice by the same Ford Dealership. There were no warning lamps before my safety incident until after the fact where the check engine light appears. For these clutch issues ford says my vin does not qualify yet all these fords have the same issue and ford says im not eligible because my VIN which is ridiculous since they have even extended warranty repairs for 10 years or 100,000. I have attached my work repairs that document this same clutch ford issue. THE CONSUMER REQUESTED AN UPDATE.

Power Train
Filed Dec 17, 2021NY

Driving on the highway with cruise control on at about 60MPH, with no warning, engine revved to a high RPM with a near total loss of power. Message on the dashboard said to have the Transmission serviced. Car was brought to the dealer where they diagnosed that the Transmission Control Module needed to be replaced, and also the clutch needed to be replaced. Invoice attached. There is a Ford Customer Satisfaction Program associated with this problem that includes Focuses manufactured up to November 5, 1995. When they checked my car's VIN, they said it was not covered because my car was manufactured on November 11th 1995. This CSP is also attached. I believe that the actual number of vehicles affected is more than they have indicated in the CSP and that mine is also affected because it exhibited the same problem and was manufactured within 6 days of the cutoff. This is a dangerous situation that could have resulted in an accident. Luckily the highway was not very busy when it occured.

Power Train
Filed Dec 15, 20216 milesNC

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving approximately 25-30 MPH, between first and second gear, the vehicle started shuddering inadvertently. The contact stated that the failure had been occurring since purchasing the vehicle. The vehicle was taken to the dealer who diagnosed that the dual-clutch transmission needed to be replaced and that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 6.

Structure › Body › Bumpers
Filed Dec 9, 2021NC

The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Power Train
Filed Dec 8, 2021NJ

Wed. 12/1/2021. Driving about 45 MPH suddenly when pressing on the gas pedal to accelerate there was no response it would just rev like it was in neutral. Then a warning light came on stating that the transmission was overheated and to pull over as soon as possible. At this point I am stuck in the middle of traffic and the accelerator would not respond because the transmission seems to be stuck in neutral not in gear so I could not control the speed of the car. I was able to coast over to the side of the road. I had to wait for about 15 minutes for the transmission to cool down and tried again. The same thing occurred about 15 minutes later. I was able to get off the road to a mechanic. The mechanic stated that the transmission was bad and needed to be replaced. This transmission only has 22,150 miles on it, the car was not driven that much. There is no way a transmission should go bad with such low miles. This seems to be a widespread issue from what I see online several other people with the same issue. Ford does not want to admit they have faulty equipment but the transmission problem is a safety issue. I almost lost control of the car. Thanks.

Wheels › Rim
Filed Dec 6, 2021VA

When driving on a residential street, the wheel snapped and a truck parked in the neighborhood was almost hit (scraped the rim of the truck). Luckily, the incident did not happen once I got onto a faster road.

Engine
Filed Nov 27, 2021VA

Oil pump failure 2 times in a role within 75,000 miles. Had to have a brand new engine replacement each time.

Unknown or Other
Filed Nov 23, 2021AL

The car would shake and jump when starting from a stop or going up hills , also feels like it’s slipping when shifting gears will not shift when going up large hills or when on Highway and passing if it needed to change gears it would slip.I called Ford dealer told them same info they said my car is not under recall , well it needed to be , I took the car to trans shop he pulled a code of Transmission Friction element a stuck on. (Tans needs repair most likely clutches,He said take it to ford , I called ford they were backed up months in advance,and acted like they had never heard of this .I called Ford Motor company told them about issue , same response never heard of it and no recalls . Took the vehicle back to dealer I purchased it from and traded it for a different brand car , just wanted you to know Ford that’s wrong! I panicked and took the car to be traded in.I hope they don’t try to sell that car like that , I was not about to let my child drive that car one more day so I took it to the thieves that sold it to me and gifted it back to them.if you have a 2016 Ford Focus and it gets 80k miles like mine was your just screwed!Ford needs to fix these cars I’ll never trust Ford again.

Fuel System, Gasoline › Storage › Evaporative Emissions › Canister
Filed Nov 22, 202180,000 milesVA

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated after refueling. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to call NHTSA. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 80,000.

Power Train
Filed Nov 19, 2021OH

I have been having nothing but problems with my Ford Focus transmission. And it’s 2016. I’ve only had it for about 4 years and it’s not working again. Ford said it was the clutch.

Unknown or Other
Filed Nov 16, 2021IL

I believe it was the fuel system that failed. The safety of myself, my child, and other drivers was at risk. The Ford dealer I spoke to said my vehichle is not affected by the recall that causes this issue (18S32). The auto center I took the car to could not reproduce the incident. The vehicle has not been inspected by police or insurance. The check engine light was on at the time of the incident. I was at a stop at an intersection. When I was ready to proceed, I pressed the accelerator and the engine died. Pressing the gas did nothing. I was partially through the intersection where cross traffic does not stop when this happened. I turned the car off and back on and was able to get the car moving. This happened twice that night. The auto shop checked for error codes and found the following: P1450 No DTC definition found, P2195 O2 sensor signal biased, and P0507 Idle air control system revolutions per minute higher than expected. The auto center suggested I take the car back to the dealer for inspection as they can not diagnose. I fear for my family's safety while driving. I feel this problem is caused by the excessive vacuum in fuel vapor management system (Recall 18S32).

Power Train
Filed Nov 15, 202121,000 milesME

The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered upon the depression of the accelerator pedal without warning. The contact has had the dual-clutch transmission replaced five times under warranty; however, after each repair, the failure would return. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 21,000.

Unknown or Other
Filed Nov 11, 2021GA

UNKNOWN, The car stalls and the engine misfires. The check engine light comes on after that. While driving, the car suddenly stalls without warning. This has happen on multiple occasions.

Steering
Filed Oct 30, 2021IN

While driving my 2016 Ford Focus, the electric power steering suddenly failed. Instantly, it became extremely difficult to steer and fortunately, I was able to get the car off the road without causing an accident. A “steering assist fault” appeared on the information screen as well. This car has only 24300 miles on it. I firmly believe this is a serious safety issue and a recall is in order.

Engine
Filed Oct 20, 202182,000 milesIA

The contact owns a 2016 Ford Focus. The contact stated while driving 80 MPH, the vehicle shut off with the check engine warning light illuminated. The contact had the vehicle towed to the dealer where they diagnosed the vehicle with engine failure. The contact had the engine replaced. A year later as her son was driving 65 MPH, the check engine warning light illuminated. The contact's son added antifreeze to the reservoir and drove the vehicle home. Once the vehicle was home, the vehicle would not restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure for a second time. The contact called the dealer and was informed that the engine would be covered under warranty. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 82,000.

Fuel System, Gasoline
Filed Oct 14, 202180,000 milesAR

The contact owns a 2016 Ford Focus. The contact stated that while driving or after refueling, the vehicle stalled but was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with error code P1450 (Fuel intake system). The contact stated the failure was related to NHTSA Campaign number 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000.

Fuel/Propulsion System
Filed Oct 13, 2021GA

The Check Engine Light came on and did not go off. The Auto Parts store ran a scan and three (3) codes, all of which were the same displayed as P1450. The Error Code deals with the Canister Purge Valve (CPV) malfunction and causing excessive vaccuum in the fuel tank. My car cuts off and stalls when I fuel up. It is becoming harder to start at times. The stalling concerns me because I do not want to be in traffic and it stalls out. I see there has been a Recall on other Ford Focus vehicles, but unfortunately mine was not included. Please investigate so that I nor any other drive may be left unsafe and have to pay out of pocket during these difficult times, when a Recall can cover the issues for free.

Unknown or Other
Filed Oct 8, 202136,000 milesFL

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle suddenly stalled and shut off. The contact stated that after waiting for several minutes the contact was able to restart the vehicle. The contact took the vehicle to the dealer who was unable to determine the cause of the failure. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 36,000.

Unknown or Other
Filed Oct 7, 202183,000 milesFL

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle suddenly stalled. The failure usually occurred whenever there was less than half a tank of fuel. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was available. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 83,000.

Power Train
Filed Oct 7, 202140,000 milesMA

The contact owns a 2016 Ford Focus. The contact stated while driving, the vehicle was shaking and shuddering without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission dual-clutch needed to be replaced. The vehicle was repaired three times however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The contact stated that the failure mileage was related to NHTSA Campaign number 18V169000 (Power Train) however, the VIN was not included. The failure mileage was approximately 40,000.

Power Train
Filed Oct 4, 202185,000 milesWV

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer, diagnosed, and repaired; however, the failure persisted. The contact was unsure of what part was replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was previously repaired under the recall however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

Suspension
Filed Oct 1, 202135,000 milesNY

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, she heard an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the sway bar links replaced. The vehicle was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 35,000. Consumer replaced sway bar link twice, once in Sept and second in Oct.

Unknown or Other
Filed Sep 25, 2021VT

My 2016 Ford Focus shakes when accelerating from a stop. From the 2nd to 3rd Rpm, it stalls and vibrates and sometimes jerks backwards. I have taken it to the dealership and they won't look at since its out of warranty. This has been happening for a couple of months.

Steering
Filed Sep 24, 2021NC

Power steering failed while driving making it difficult to steer car.

Fuel/Propulsion System
Filed Sep 21, 2021WA

Had recall from manufacturer for fuel tank issues. Was inspected and still have engine light on for codes P1450 (fuel tank vacuum bleed error. Was never repaired by dealer.

Power Train
Filed Sep 16, 202167,000 milesNY

The contact owns a 2016 Ford Focus. The contact stated that while the vehicle was stopped at a traffic light with the accelerator pedal being depressed the vehicle started to jerk. The contact stated no warning light was illuminated. The contact towed the vehicle to an unknown local dealer and made them aware of the failure. The contact was able to drive the vehicle back to his residence. The contact stated that the failure persisted. The contact then took the vehicle to DeLacy Ford (3061 Transit Rd, Elma, NY 14059, (716) 668-1200) to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V845000 (Power Train) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

Power Train
Filed Sep 16, 202125,000 milesOH

The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stop, the vehicle would shake, vibrate, and shudder. Also, the vehicle would roll backward although the transmission was in the drive position. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.

Unknown or Other
Filed Sep 13, 2021MO

I was driving down the interstate and the car died with no warning. I was able to get to side of road and checked to see what was going on. Nothing looked weird. I started the ignition and the car started right back up. I took it to mechanic but could not find anything. It happened a again a few weeks later. No check engine light or any warning lights ever came on.

Power Train
Filed Sep 11, 2021OH

While driving the transmission will start to jeck. When I start to go after being stop at stop sign, it will start to jeck BAD it will shake the whole car. Had it at the Ford dealer THEY said it didn't read high enough to be repaired, something about only 75 needs to be 200. Which to me is [XXX]! THE CAR NEEDS TO BE FIX. He said the only good thing I still have 40000 miles before my warranty runs out THAT'S NOT FUNNY. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Train › Automatic Transmission
Filed Sep 2, 2021MS

Driving down the road when the transmission clutch suddenly stopped shifting, and it felt like it slammed on the brakes, when it didn't shift. Took it to ford they said their is a recall on that part but not for my vehicle. I contacted ford.com and they said the same thing.

Power Train › Automatic Transmission
Filed Sep 1, 2021NJ

My car has 47,000 miles and the transmission went bad. the transmission does not shift to the first gear or 3 gear. according to local mechanic

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Aug 30, 2021NJ

The contact's son owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, but the mechanic did not diagnose nor repair the vehicle. The vehicle was then towed to the dealer and diagnosed as transmission control module (TCM) failure. The vehicle was not repaired and remained at the dealer for 10 weeks, awaiting the transmission control module part. The contact stated that the manufacturer had mailed a notification for the extended warranty up to 150,000 miles for the transmission control module. The manufacturer was made aware of the failure and had the vehicle towed to the dealer and informed the contact's son that they were working on getting the TCM part to the dealer. The failure mileage was unknown.

Power Train › Clutch Assembly
Filed Aug 27, 202129,146 milesWI

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal. The contact stated that the vehicle made hard downshifts upon the depression of the brake pedal. As the failure worsened, the contact was notified by his daughter of the failure. Upon restart of the vehicle, the check engine warning light illuminated the instrument panel. The contact informed his daughter to take the vehicle to an independent mechanic for the vehicle to be diagnosed. The scanner retrieved a transmission failure. The following day, the contact took the vehicle to the dealer and was informed that the double-clutch transmission had failed and needed to be replaced. The manufacturer was notified of the failure and referred him to NHTSA. The vehicle had yet to be repaired. The failure mileage was 29,146.

Power Train
Filed Aug 19, 202164,000 milesIL

The contact owns a 2016 Ford Focus. The contact stated that while driving, the vehicle hesitated and failed to shift gears properly. The contact stated while driving 20 MPH, the RPM revved up to approximately 2,000 to 3,000 RPM and then back down to 2,000 RPM. The contact spoke with the dealer and was informed that the failure might be caused by the clutch actuator motor. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact was made aware of a Customer Satisfaction program however, the vehicle was not included. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 64,000.

Electrical System
Filed Aug 14, 2021CO

The transmission slips and jerks at 4000 rpm's from acceleration and transmission does not go into reverse sometimes and over heats after 2 minutes of driving. It's available to be looked at. The car would not accelerate in the middle of driving on the highway. Just revs over 5000 rpm's. I took it to a transmission shop and they said it was the clutch which was going to be $3,000 to fix. My husband and my children have to experience the whiplash it gives you from the hard shifting. Also have to push it backward in neutral just to go anywhere because it has no reverse most of the time. There is a warning message on the dash that says transmission overheating wait 5 minutes and the check engine light is always on. They first appeared at 87,000 miles and it is horrible on gas I need to pay 20 dollars every 2 days just to go to work and back which I'm only work 15 minutes away. I have called my dealer no call back. I have called ford no call back. I even called the warranty place cause they sent me a notice and they said to call my dealer but they never called back

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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