2016 Ford Focus complaints

The contact owns a 2016 Ford Focus. The contact stated while driving 45 MPH, there was a crunching sound coming from vehicle. The contact felt the gear jumping as she shifted gear and felt like the transmission was failing. The vehicle was taken to the dealer for diagnostic testing and the mechanic stated that the clutch needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was contacted and stated that the parts were not available. The failure mileage was 62,000.

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH and accelerating up a highway onramp, the vehicle started losing motive power. The contact stated that the transmission fault warning light was illuminated. The contact had observed that as he depressed the accelerator pedal, the vehicle failed to respond; however, the engine was revving with the RPM going up to 5,000 RPM. The contact stopped the vehicle and turned off the engine. The contact restarted the vehicle however, the vehicle failed to exceed 30 MPH. The contact stated that the vehicle had gone into Limp Mode. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to Manufacturer Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

I have had 6 clutches replaced in the past 2 years on my car. Now they are telling me this is the last one they are going to do. It'snot my fault these clutches keep failing. Ford has told me they are not coving the problem anymore.

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions while driving at an undisclosed speed, she felt an odd feeling while the accelerator pedal was applied. The contact referenced the Manufacturer's recall number: 14M02 (Transmission Control Module). The vehicle was not diagnosed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 40,000.

My car stalls out when I refuel. I've taken my car to a mechanic who has documented that my check engine was on due to low fuel pressure. They also say that there is a fuel tank deformation being caused because of this issue

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 10 MPH, the transmission was chattering. The contact felt that the clutch was slipping and the vehicle was hesitating while driving. The contact stated that the vehicle hesitation and transmission chatter stopped while exceeding 30 MPH. The contact stated there was no warning light illuminated. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the clutch assembly and two actuators needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 79,900.

Engine seized up. Going 70MPH on the highway and suddenly I'm losing speed. I get pulled over to the side of the road and shut the car off. So I start the car and notice my oil light is on. I shut it back off and check the oil. Levels are good. Turn the car back on and got back up to 35 MPH and it just wouldn't go anymore. Engine wouldn't turn back over. Mechanic confirmed engine was seized up and wasn't because of lack of oil. He told me others have had complaints on this issue as well. Only 60k miles on the car and had to get the engine replaced.

The contact owns a 2016 Ford Focus. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who informed the contact that the canister purge value on the fuel tank was stuck or was sticking. The contact called the local dealer and was informed that the vehicle was not covered under a recall and informed her about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact called another local dealer, Crossroads Ford of Apex (1501 N Salem St, Apex, NC 27502) but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided a case number but no additional assistance was provided. The contact stated that the failure was similar to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was unknown.

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. The vehicle would then lurch forward unintendedly. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. No additional information was available. The failure mileage was 40,353.

My car will not drive or reverse it’s the master control module in the transmission stuck clutch b engaged is the code I brought it to ford they say there is a silent recall/ extended warranty on this part but somehow my car is not part of this recall or extended warranty but there are 12 cars waiting same part I have been without a car for 1 month due to part being on back order.

The contact owns a 2016 Ford Focus. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that on multiple occasions while driving at various speeds, the vehicle stalled. The check engine warning light illuminated. Additionally, the contact stated that she noticed that the fuel gauge would indicate the incorrect amount of fuel. The contact stated that if the fuel was below a quarter tank, the vehicle would stall. The check engine warning light would be illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank and fuel delivery module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed of an unknown recall, but no further assistance was provided. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 65,000.

Transmission issues

The contact's daughter owns a 2016 Ford Focus. The contact's granddaughter attempted the start the vehicle when and heard an abnormal noise. The vehicle failed to start. No warning lights was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plug was blown. The vehicle was not repaired. The vehicle was then towed to another auto body mechanic where it was also diagnosed that the spark plug was blown. The contact was informed that the spark plugs and ignition coils needed to be replaced. Additionally, a rethread kit was needed to repair damages to cylinder #4. The vehicle was repaired. The dealer was notified of the failure however, the contact was informed there was no recall associated with the failure. The contact was provided an estimate for the repair. The manufacturer was notified of the failure. The failure mileage was approximately 42,105.

The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle surged and was shuddering. There were no warning lights illuminated. The contact stated that the failure had been reoccurring. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The dealer was notified of the failure. The contact reference Ford Customer Satisfaction Program Number: 20B23. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH, the radio started making loud popping sounds and playing white noise at an extreme volume that was distracting. The contact stated that even with the vehicle turned off, the radio buzzed and pop loudly. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

I was stopped at a stop sign in my 2016 Ford Focus Hatchback. I looked both ways and proceeded to hit my gas pedal. The car moved as it should and normally. Halfway through the lane my car stopped accelerating and i put my gas pedal to the floor and my car just continued coasting slowly. I panicked looking at the car coming towards me then let go and stepped on it again finally it kicking into gear and then making it across. This happened later in the day again while driving on a straight road. (Luckily this didn’t put me in danger but did catch me by surprise again) I tried calling multiple dealerships about this and they just said it’d cost $125 for them to take a look. But i know it’s deeper than that and here’s why. My friend has a 2015 Ford Focus and his has been experiencing similar issues. As well as a family members co-worker who has a 2017 Ford Focus they’re all hatchbacks keep in mind. (including mine) I also wanted to go looking for a new car the day after my car nearly got me into accident. So i went out and i met a sales associate from a dealership who told me his friend has a 2016 Ford Focus Hatchback that was dealing with the exact same problem as me. As well as 4 others that week who’s been coming in looking for a new car with their personal trade in vehicle being. You guessed it, a Ford Focus with transmission issues.

My TCM stopped working and now my vehicle won't go into reverse 2nd 4th gear. My dad noticed it when he tried to back it into the garage to do some maintenance on it. I have been told it will be months to fix because of a backorder. I know this is a common issue for Focus but my vehicles Vin doesn't have a recall listed.

The contact owns a 2016 Ford Focus. The contact initially stated that the vehicle would fail to start up as needed. The contact also mentioned that the vehicle would fail to shift gears upon the depression of the accelerator pedal as several unknown warning lights appeared on the instrument panel. The contact had taken the vehicle to a dealer and was informed that the PCM (Powertrain Control Module)needed to be replaced. The contact agreed to the repair; however, the parts for the repair were on backorder. The contact eventually found the part online which he paid for out of pocket and the dealer was able to install the part and repair the vehicle. The contact expressed concern that the failure with his transmission may occur again. The manufacturer had been notified of the failure and referred him to the NHTSA Hotline for assistance. The failure mileage was approximately 125,000

The contact owns a 2016 Ford Focus. The contact stated while his wife was driving at 35 MPH, the vehicle emitted abnormal clutching sounds. The check engine warning light was illuminated. The contact's wife veered to the side of the road and turned off the vehicle. However, as his wife turned on the vehicle, the failure persisted while driving. The contact stated the failure reoccurred increasingly. The vehicle was taken to an independent mechanic where it was diagnosed that the clutch actuator needed to be replaced. The part was replaced. Additionally, the independent mechanic diagnosed that the transmission components were misaligned. The transmission was aligned and the check engine warning light turned off. The vehicle was taken to the dealer where it was diagnosed that the dual-clutch assembly and the transmission seal assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer referred the contact to NHTSA. The failure mileage was approximately 96,569.

Very bad Transmission shutter 1-2 gear

The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would fail to accelerate upon the depression of the accelerator pedal. The contact would then manually shift the transmission to operate the vehicle; however, the "transmission overheating stop safely," warning message would then appear on the instrument panel. The contact took the vehicle to an independent mechanic where she informed that the transmission control module was replaced; however, the failure persisted after the repair. The vehicle was taken back to the mechanic and was then informed that the failure could be linked to the vehicle's clutch plate. The dealer was also notified of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 18V845000(Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

Transmission or clutch slipping between gears and pedal response time is delayed

I have been having issues with my EVAP system and it is effecting my Drivability. It will stall but there is no recall for my car.

Vehicle slips at gears 1 and 2 and doesn’t have power when accelerating.

Transmission. Car on dealership lot. Car stopped running in busy hospital underground parking ramp. Unable to restart. Ford dealership confirmed bad transmission control module TCM. No warning or warning lamps prior.

The contact owns a 2016 Ford Focus. The contact stated he notice that the check engine warning light was illuminated, while driving at 15 MPH. The contact felt the gear shifted roughly. The contact stated at a different occasion the vehicle would not start, the contact had to crank the engine several times for the vehicle to start. The vehicle was taken to the dealer where they stated that the Transmission Control Module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact informed them that his vehicle was experiencing the same failure as Customer Satisfaction Program 14M02 – Transmission Control Module Extended Warranty Coverage – 2011-2015 Ford Fiesta & 2012-2016 Focus and they stated the VIN was not included. The failure mileage was 83,000.

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle stalled. The vehicle was towed to the dealer who diagnosed that the transmission and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 90,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. Additionally, the vehicle occasionally was unable to restart right after refueling. The vehicle was taken to an independent mechanic who related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 98,000.

The contact owns a 2016 Ford Focus. The contact stated while driving 40 MPH, the transmission warning light illuminated on the instrument panel. The contact pulled over and waited until the vehicle cooled down. The contact stated that when she restarted the vehicle, the vehicle would not accelerate as needed. The contact stated that after several minutes, the vehicle started to operate as designed. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that they could not assist because the VIN was not under recall. The failure mileage was 106,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 40 MPH and merging into traffic, the vehicle inadvertently shifted out of gear and the engine started revving loudly. The contact depressed the accelerator, and the vehicle failed to respond. The contact stated that the vehicle decelerated to 25 MPH and the transmission independently shifted back into drive (D). The contact stated that no warning light was illuminated. The failure had become recurring. Additionally, the contact stated that it then became difficult to shift into reverse (R). The vehicle was also occasionally difficult to start. The contact stated that after shifting from park (P) to drive (D) with the vehicle turned off, there was a message displayed stating that “Transmission Ready”, start the vehicle. The contact drove the vehicle to a dealer; however, the vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The contact researched the failure online and related it to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was approximately 90,000. The contact stated that the part necessary to repair the vehicle is the same one Ford includes in the extended warranty. So, they are unsure as to why their VIN is not included in the recall.

Same transmission fluttering when you take off as the recalls for up to 2016 years, but for some reason my car’s vin doesn’t show up as covered. Help!!!

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer and the dealer performed an unknown repair; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact took the vehicle to a dealer and a diagnostic test showed that the clutch assembly was faulty. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was also notified of the failure and informed her that the vehicle was not under warranty or included in the recall. The vehicle was not repaired. The failure mileage was approximately 22,000.

UNKNOWN the transmission is sluggish and shuddering. This problem has almost cause me to be rear ended a few times. No new warning lamps have popped up.

The issue is the lug nuts have a swelling effect and the problem is they are hard to if not impossible to remove and the cost to replace them all is expensive

My car is a 2016 Ford Focus that was manufactured in Wayne, Michigan at the Michigan Assembly Plant. My car has a 2.0 L GDI engine. These are the qualifications for the 18S32 Ford recall, but I’ve been told my car does not qualify. The canister purge valve is broken. It has caused my car to stall while driving, and it has deformed my fuel tank. My car stalled on July 8th, 2022. The check engine light came on July 23rd, 2022. On July 23rd, I took the car to an auto shop and they said the canister purge valve needed to be replaced. When looking at my fuel tank, it has caved in about half an inch. I have also opened a case with the Ford Service Help. The case number is CAS-37755602

Car stalls when brakes are pressed it locks and 15 minutes later car starts again. It has happened 3 times

The vehicle transmission looses power on the highway and it’s too dangerous to be on the road. I was arguing with Ford customer service but they said my car is not covered under some kind of transmission recall.

The backup camera works intermittently. When it does not work, it’s either a very fuzzy black screen with almost no visibility, or a completely black screen. You cannot see anything behind you using it. There were over 700,000 newer Ford vehicles recalled with the same issues. There are no warning lights.

Wheels such as automatic and manual transmissions, transfer cases, fluid cooling/management systems and related hoses and pipes, electronic control units and software, shift lever/gear control and indicator devices, clutches and torque convertors, drive axles, hubs, i have my service system report from the diagnostic. I've called the manufacturer they said they could not do anything.i have to go get my police report again i lost it mam ive gotnmy other paper work until then thank you i have been having problems with these people please help me god bless

The contact owns a 2016 Ford Focus. The contact stated that he received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) advising that a second notice would be sent once the remedy parts were available. The contact stated that upon taking the vehicle to the dealer for another repair, he inquired whether the dealer could complete the recall repair as well. The dealer informed the contact that the fuel tank needed to be replaced; however, the dealer could not complete the recall repair because parts were not yet available. However, in the work order that the dealer provided to the contact, the dealer marked the recall repair as complete. The contact stated upon starting the vehicle, the check engine warning light was illuminated. The contact, who is an independent mechanic, diagnosed that the PCV valve and fuel tank needed to be replaced. The contact associated the failure to NHTSA Campaign Number: 18V735000 (Fuel System, System) that was marked as complete. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would follow up with the dealer. The failure mileage was approximately 61,760.

The TCM on this Ford Focus went out (it is available for inspection), which forced the car into limp mode. Fortunately, my kid was on a side road and not the freeway or it could have caused an accident. The car was taken in to the dealership on 10/06/21 and a new sensor was put in. It lasted all of a day or 2 before going back into limp mode, at which point the dealership told me that the TCM would need to be replaced but is on backorder with no ETA. He also mentioned that he had about 40 other customers with this exact same issue and no resolution. It is essentially undriveable at this time due to this part being on backorder (and has been on backorder for months or even a year or 2).

The contact owns a 2016 Ford Focus. The contact stated while driving 10 MPH, the vehicle failed to shift gear normally. While continuing to drive, the vehicle started operating normally. An independent mechanic diagnosed the vehicle and stated that a part of the dual clutch transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall. The contact was referred to the NHTSA for assistance. The failure mileage was 21,717.

The contact called on behalf of a friend who owns a 2016 Ford Focus. The contact stated that after the driver refueled the vehicle, the vehicle inadvertently stalled. The contact stated while driving 3 MPH, the transmission was slipping. The contact stated that the check engine and transmission warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 190,000.

I have a 2016 Ford Focus which I can no longer drive. Not safe. At times car doesn't move. Gears don't engage. Ford doesn't think this is a safety issue. There are warning lights on my dash. Ford is suppose to fix the issue, but can't make the parts. CSP 14m02 and 19n08 are the Customer Satisfaction Program . This will be the second time that my car is getting fixed. The risk is that I might get hit because the car will not move. So I can no longer drive the car. The car has been inspected by a Ford dealer. All they say is that I have to wait until the parts come in. Why is the same parts being used. They don't seem to fix the problem. There needs to be a better answer from Ford on how they are going to fix this issue. All Ford tells me is that I just have to wait and they are no giving me any other options. I really believe they need to rethink this repair, because it isn't fixing the problem. You can look at all the Focus that are on the lot and see that they have been fixed multiple times and most likely they will have to be fixed again. I just need answers and something done by Ford.

The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered. Additionally, the gear shifter was not able to shift into the intended gear and the vehicle was not able to drive forward. The vehicle was taken to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle jerked abnormally. The contact stated that the vehicle jerked more violently while accelerating. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the purge valve failed and needed to be replaced. The contact stated that the failure persisted and the vehicle was taken to the dealer and the contact was informed that the clutch actuator needed to be replaced. On another occasion, the contact was unable to start the vehicle. The vehicle was towed to an unauthorized dealer and the contact was informed that the clutch assembly, transmission control module, and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 67,500.

When filling the vehicle with gas the vehicle shakes uncontrollably and shuts off for about 5 minutes due to the cylenoid in the fuel tank. This year make and model has an open recall for this however my vin is not listed under the recall .

The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH and accelerating, the vehicle started stalling and rumbling inadvertently. After several minutes of driving rough the vehicle returned to normal operation. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 58,000.

The vehicle was purchased used on June 4, 2022 from Next car imports (984) 989 5000. June 10th 2022 approximately 8 pm, while stopped at a light, the car shut off. I turned the key. The car crank back up. This occurred after putting gas into the car. Being the dealership added a warranty, I called the customer service and dealership. I called the dealership and spoke with [XXX] of (next car import, Clayton, nc) agreed to take the car and have their mechanic look at. Calling the dealership was the instruction from [XXX], of First Automotive (warranty) . Next Car Import kept the car from June 13th thru June 15th. Stated they drove the car tested the car and no issue. The evening of June 15th several hours after retrieving the car, I drove 1 mile from my home to get gas and the car stopped in the middle of the road, a very busy road. Someone push the car using another car the rest of the way to the gas station. I filled the car up and it still wouldn't start, it took at least 10 minutes before cranking up. The car has shut off several more times since then. Including the scariest of all being on a busy interstate June 19, 2022 while heading home from work. Barely 2 weeks owning this car, the dealership isn't willing to take it back. I'm experiencing anxiety every time I have to get in my car. I need options INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).