2015 Ford Focus complaints

The contact's son owns a 2015 Ford Focus. The contact stated while her son was driving 65 MPH, the vehicle decelerated to 20 MPH independently. The contact did not know whether there was a warning light illuminated. The contact's son drove to the dealer but the vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer where the gearbox and the transmission clutch were replaced; however, the failure reoccurred. The contact stated that the vehicle was shuddering and jerking significantly while driving. The contact stated that while her son was attempting to reverse, he moved the gear shifter into reverse but the vehicle failed to respond. The vehicle was taken back to the dealer. The vehicle was not repaired. The failure mileage was approximately 80,000.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle failed to respond. The vehicle was taken to the dealer and the contact was informed that the vehicle was included in NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer and received a second repair for the failure. The failure recurred after the repair. The dealer was contacted and informed of the failure. The contact was referred to the manufacturer. The manufacturer was contacted and stated that the vehicle was no longer under warranty. The failure mileage was 103,000.

Car turns off after filling with gas. Does not start properly after refilling tank. If I stop sometimes even in traffic it’ll automatically turn off.

The contact owns a 2015 Ford Focus. The contact stated while driving 25 MPH, the vehicle stalled with the check engine warning light illuminated. The contact was able to coast the vehicle to an independent mechanic where a diagnostic test determined a fault within the transmission. The contact then called the dealer where he was informed that there would be a delay in service due to overwhelming service demand. The manufacturer was then notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was unknown.

My sound system in my vehicle, OEM, started making loud crackling noises in my speakers. It comes at no warning at full volume. When I'm driving it may cause me to jump when it happens. I've already caught my self veering to out of control when it happens, because of jumping out of my seat. The only solution I have is to remove the fuse that supplies power to my center console. Now it is completely blank. No radio, backup assist, being able to use my phone through the vehicle to prevent accidents or have a clock for time.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle experienced unintended acceleration with the air bag warning light illuminated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,778.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk upon the depression of the accelerator pedal with the transmission fault and check engine warning lights illuminated. The vehicle was taken to the dealer and diagnosed with a defective clutch. The contact called the manufacturer and was informed that her vehicle was not included in NHTSA Campaign Number: 18V169000 (Power Train). The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 153,757.

The car feels like it's skipping when I try to pull out at stop signs and lights. Also does it when I'm driving. Feels like a gear slips or something

I had my check engine light come on afterwards the car started to hesitate. My car is having issues with shifting through the gears and feels bogged down. I took it to a Ford dealership where they tried for 3 and a half hours to get the light to come on again with no luck. They told me to bring it back if the light comes on again.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 5 MPH, the vehicle stalled. The contact pulled over safely and activated the hazard lights. The contact was unable to restart the vehicle. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the fuel pump was defective. The contact stated that an unknown sensor was reprogrammed. The contact indicated there was more damage to the vehicle from the sensor; however, the dealer was unable to repair the additional damage. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 74,000.

The contact owns a 2015 Ford Focus. The contact stated while driving 35-40 MPH, the vehicle was hesitating. The contact was able to continue driving and pulled into a gas station however, the vehicle hesitated and started sputtering. There was no warning light illuminated. The contact turned off the vehicle. Upon attempting to restart the vehicle, the vehicle failed to start after several attempts. The contact pushed the vehicle into a parking space with assistance. The vehicle was towed to the contact's residence. The contact replaced the starter however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and the failure was associated to Ford Customer Satisfaction Program Number: 14M02. The contact was informed that the parts to do the repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts would be available within 9-10 months. The failure mileage was approximately 127,000.

The contact owns a 2015 Ford Focus. The contact stated while driving on a highway at a disclosed speed the vehicle started shuddering and shifting then starting hesitating. There were no warning lights illuminated. The contact took the vehicle to the dealer and was diagnosed as the clutch needed to be replaced. The vehicle was repaired. This happen on several occasions The manufacturer was notified of the failure. The mileage was approximately 60,000.

Cannot change my tires due to swollen lug nuts. Because of this my tires have not been able to be rotated and will need to be replaced because of too much wear. Several mechanics have had difficulty getting them off and on and have said that I need to purchase replacements because Ford lug nuts are notoriously bad. If I were to get a flat tire, I would be stranded.

While driving the vehicle it begins shuddering and jerking, when parked and shifted into reverse the vehicle did not move, when brake was applied to shift to park, the vehicle lunged forward up and over the curb. This has been a continuous problem, when is the NHSTA going to do their job and make ford recall these vehicles.

The car intermittently doesn't shift into reverse and struggled to shift from first to second gear and sometimes loses some power when shifting into or while in higher gears. I had it looked into by an independent service center who recommended replacement of 2 clutch actuators which I had done at a cost of $853.17. I didn't drive it for a week after the repairs while on vacation. When I returned, the same issues exist and the engine light is on. I couldn't back out of my driveway and had to drive through my yard to go to work.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to shift gear as needed. The check engine warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission clutch needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The approximate failure mileage was 140,000.

-RECALL TITLE: TRANSMISSION CONTROL -UNKNOWN -THE PROBLEM HAS BEEN CONFIRMED BY ARIZONA VEHICLE EMISSIONS --UNKNOWN -THE PROBLEM APPEARED ABOUT 3 YEARS AGO. IF FEELS LIKE SHAKING.

3rd time the clutch has started to shudder violently during acceleration. 1st clutch replacement was covered under a Ford safety recall in Nov 2019 (58,000 miles), 2nd clutch replacement was paid in cash in April 2021 (76,000 miles), and now I'm looking at paying cash for a 3rd clutch replacement in June 2022 (92,000 miles). Ford has only covered ONE clutch replacement despite the clutch issue happening every 14 months. This is just outside the 12-month "warranty" for the parts & labor, and I'm fed up with having to replace the clutch almost every year.

The CHECK ENGINE light keeps turning off and on, had a diagnostics test done and it came back, "TRANSMISSION FRICTION ELEMENT B STUCK ON", SERVICE INTERVAL LIGHT RESET PROCEDURE" the vehicle is a 2015 Ford Focus it has approximately 67,223 miles on it. we keep it maintained. it has been periodically shaking and jerking while driving and it tends to loose momentum as well. This started about a month ago. I have put in some gas treatments thinking it was bad gas. it gets better for a minute then gets worse. it has progressively gotten worse over the week.

Transmission shudder when acceleration from a start. Sometimes it hesitates when starting out from a stop.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the RPM’s fell to zero, causing the vehicle to stall. The check engine, ABS, and several other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who diagnosed that the fuel tank was deformed and needed to be replaced. The mechanic related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was then towed to the dealer; however, the vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to file a complaint with the NHTSA. The failure mileage was 108,102.

Radio is making a loud popping noise at random times. It’s easily distracting and could very possibly cause an accident due to the random loudness of the popping.

Esta es la segunda vez que se arruina la caja de la transmisión voy caminando y no agarra velocidad voy en el freeway y no avanza no hace los cambios al tratar de rebasar, aparece una luz roja y marca motor. Hoy apareció una advertencia en el tablero que dice transmisión caliente espere 5 minutos voy en freeway do de me parqueo??? Fui a la agencia y no me han ayudado dijeron que debo dejar el carro por 3 meses.ahi parado con ellos repito es la segunda vez en 2 años y medio que esto pasa

Vehicle stalls & shuts off during use with zero warning, both while in park and while car is running and stopped with foot on brake at a stoplight, and also seems sluggish and straining during active driving as if it wants to stall and shut down. When car stalls, a warning displays (System Start Fault) when attempt is made to restart vehicle and the vehicle WILL NOT restart for anywhere between 45 minutes to 4 hours (so far). The vehicle will then go through varied reactions to attempts to restart when ignition key is turned ... ranging from the dashboard warning of System Start Fault with no success at restart to absolutely NO response of dashboard or other lights/warnings/electrical (completely dead). When this stall/complete shut down occurs, it also becomes locked in whatever gear it was in (Park or Drive) when the stall & immediate shutdown occurs and the gearshift locks in place and you're unable to shift into park or neutral as needed for tow or to move the vehicle off the roadway without the tow driver or other person dismantling the area covering the gearshift to access the hidden pin to shift into neutral to move the vehicle from the roadway. After the first complete shutdown during use occurred, it was taken to a local Ford dealership who was "unable to find the cause" at that time. Since that time, this complete shutdown while in use has occurred another four times within the 3 months following, resulting in either towing the vehicle or waiting 1-4 hours where the

The transmission went out and will not go in reverse. Thank goodness my daughter made it her friends from where we had it towed to bulldog transmission. The car is not drivable. It has 116000 mileage. The car did have a louder engine noise that other cars I’ve driven. The car was fine for several weeks, we bought it used. The car had a hard time getting up the neighborhood hill then died in the friends driveway.

This car was involved in an accident recently. Car was totaled in the accident. Car hydroplaned during rain and hit another car on interstate. Air bags FAILED to deploy during accident. Car is available for inspection if needed. This could have been a fatal crash without air bag deployment. Car is currently being inspected by insurance company. Police were at the accident scene. There were no warning lamps, messages or other symptoms that anything was wrong with air bags. There are no current recalls for air bags according to Ford manufacturer. Ford manufacturer was contacted regarding issue and they stated that they won't do anything about it, they won't look at car or investigate, only to follow up with our insurance company.

1.) After getting gas the car wouldn’t start. It took several attempts over half an hour to get it to start. This happened a couple of of times before the next incident. 2.) While driving on I-35 at 70 mph the car stopped accelerating, like it were in neutral, the dashboard warning message said “VEHICLE NOT IN PARK”. Lights, radio, etc. continued to work at full power,. The car never started again, but gave faint sounds of attempting to turn over. This is dangerous because I and my fellow drivers doing 70+ mph on a popular hwy weren’t expecting a car to just suddenly stop without warning. Towed to Grand Prairie Ford. Told it’s likely a transmission recall issue. They have 3 other 2015 Ford Focus in their service lot with the same issue. Those cars have been waiting for 2 & 3 weeks since diagnosis and parts are still not available.

I had a ford certified tech work on my Ford Focus and after my recalls were supposedly repaired my car is doing worse than ever, if I stop on a hill I will sometimes roll backwards due to apparent engagement issue, and after a new tcm to fix that my car now displays “transmission overheating stop safely” after a few miles on the highway. it shifts really rough and I haven’t ran the risk of stopping on a hill. Not what I would expect coming from a family who has over 100 years put into working at ford motor company.

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 MPH, the vehicle failed to accelerate while depressing the accelerator pedal. The vehicle started to decelerate without warning. After stopping and restarting the vehicle, the vehicle regained normal functionality. The contact stated that the failure recurred while attempting to accelerate from a stop light. The vehicle was towed to the local dealer who diagnosed that the transmission shift lever failed causing the clutch to fail. The contact was informed that the shift lever and clutch needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 101,000.

My car is not currently drivable. It has stalled on the freeway which is unsafe. I had to drive it to a dealership with my car stoppable multiple times. I’ve had it at a Ford dealership and they are unwilling to pay for the clutch. The clutch had an extended warranty through Ford and I ran out of the extended warranty by 20K due to being able to take it in sooner due to it being my only car and the pandemic. I feel that this is on Ford due to it being a safety concern and not being drivable. They had an extended warranty because the clutch on these specific models has been faulty and I already had it replaced 5 years ago. I feel I should be compensated at least for the clutch and they are refusing.

When taking off from a stopped position, such as stop sign or light, car stutters/stalled like jumping. It only does this in first gear, once it has shifted into second it continues to shift fine. However, once back in first gear it does it again. I fear that it will stall completely in first or power way down as I’m pulling into traffic, very likely causing a collision. This is a continual/daily occurrence. The date I specified for date of incident is just a general idea of when this started.

The contact owns a 2015 Ford Focus. The contact stated that while attempting to accelerate the vehicle, the vehicle failed to shift into gear as needed. The vehicle then stalled with the check engine warning light illuminated. The vehicle was diagnosed with transmission failure by several independent mechanics. The vehicle was taken to the dealer and diagnosed the vehicle with transmission failure. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90, 000.

Transmission slips jerks shakes when trying to take off. It will not pick up speed until it's in third gear,. This car is not a manual it's an automatic transmission. It was taken to a Ford dealer and we were charged money and told that it was fixed. This Is a 78-year-old womans car. She was unaware that the vehicle had an issue. The car only has 62,000 miles on it and is a 2015. And it also has a warning light that comes on when you drive with the AC on or on hot days or if you drive longer than a few miles a warning light comes on and tells you to pull over and that the car is overheating. Both of these items I'm listing are very dangerous especially when getting on an interstate or pulling out in traffic. I don't know if it's an electrical issue with the overheating light coming on but the radio has also stopped working. The transmission definitely has a safety issue. I'm afraid of driving very far because of these two issues.

Violent shaking, not starting , feels like it’s switching gears while driving. Was told may be clutch b actuator motor , started as soon as purchased car and has worsened. Rpm randomly revving

The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle failed to operate as designed with the fuel tank half empty. The vehicle was taken to a dealer and diagnosed with a defective canister purge valve and provided an estimate. The contact was also informed that her vehicle had been serviced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and that she no longer qualified for a free repair under the recall. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

After fueling the 2015 ford focus.Car is very hard to start and when it does start engine runs rough spits and sputters.Check engine light is on had diagnostic done, code was evap problem. was told problem was canister purge valve. no recall that i know of on this issue. this is very concerning because my wife drives this car hauls our grand kid and very elderly mother this should be a recall. THIS IS ALSO A VERY SERIOUS SAFTY ISSUE!!!!!!!!!!!!!!!!!!!!!!!!!!! thank you.This is not the first time this has happened. fifth to sixth times. ford needs to man up on this issue.

The contact owns a 2015 Ford Focus. The contact stated that while operating the vehicle, the vehicle would inadvertently lose motive power. On several occasions, the vehicle would not immediately restart. Additionally, while idling the RPM would erroneously increase; and after refueling, the vehicle would occasionally not restart. The vehicle was taken to the local dealer who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 143,000.

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at various speeds, the vehicle would stall with the check engine warning light illuminated. The contact stated that an unknown dealer was notified of the failure and informed his daughter that vehicle was included in an unknown recall. The contact’s daughter was informed by the dealer that parts for the recall were on back order and she was advised to leave the vehicle in their possession however, the driver declined. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 88,000.

The contact owns a 2015 Ford Focus. The contact stated while driving approximately 40 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact shifted into neutral and restarted the vehicle. The contact took the vehicle to a certified mechanic who diagnosed that the evaporator system had failed. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The approximate failure mileage was 35,000.

Car studdering and shuts off. Transmission seems to get hot and causes car to shut down. After a few minutes can restart car and go again. This seems to happen more if the car stops and goes alot.

The contact owns a 2015 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was difficult to maneuver. The vehicle was taken to an independent mechanic who diagnosed the vehicle with steering rack failure. The mechanic informed the contact that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

I was driving down the highway and my door locking latch and cable failed. The door came open going 75 MPH.The defective dealership part I found out is the subject of recalls on other Ford Focus year models but my model was left off the recall. This is a huge safety concern as my door is unable to lock at all times including highway driving.

The contact owns a 2015 Ford Focus. The contact received notification of Customer Satisfaction Program Number: 19N08 (Transmission Clutch Warranty Extension). The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. Additionally, the vehicle was not able to reverse. The check engine warning light and transmission failure warning message were displayed. The vehicle was taken to the dealer, but the dealer informed the contact that there was no recall associated with the VIN and she had to pay out-of-pocket for the repair. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

1. Fluctuating fuel gage. 2. Car stopped while driving on highway multiple times. 3. Rough Idle and hard to start. DTC code P1450 is displayed. I went to the Ford dealership for 18S32 Recall and I was charged over $ 400 for recall to be performed. I did show them the Safety Recall Notice-18S32. There was not a crash but I went from Middle lane on GSP to right most lane and a nice lady slowed down to let me pull over to the shoulder. This could have been an accident. How can Ford dealership refuse to perform this recall and charge customers over $ 400? I will have to scan and upload the bill tomorrow.

I received a P1450 Code on my Ford Focus ST Accompanied with a CEL, after researching there seems to be a issue with the purge valve and not displaying gas levels correctly. It is available for inspection, I am concerned regarding this issue because I want my fuel levels to display correctly, and if I stall on the road I want to be able to reactivate my car without any issues. The issue is reported on a engine code recording device. There was a Check Engine Light.

When moving forward from a stopped position, the front tires shake/stutter which requires you to let up on the accelerator and move forward at a lesser speed to stop the shaking/stuttering. Also while the engine is warming up, the transmission is slow in changing gears, and in some cases it doesn't feel as if they change at all.

The transmission control module was the first to be replaced when the car began to shudder upon acceleration from a complete stop. Took to Ford Dealership where it was replaced under recall warranty. In 2020, was driving on highway and merged to an exit when at a red light then green car would not move forward. Car was turned off and on and nothing. Was stuck in the middle of an exit ramp for about an hour until I messed with the clutch and made a popping noise and began to move. Took to Ford dealership and the power train clutch was also replaced. Notified that there was a recall on that part again. Thought problem was fixed, car began to shudder again. It is 2022, the shuddering is really bad again. Took to ford dealership once again, car no longer falls under warranty because of mileage (I am just over 100,000 miles) and it is the dual powershift clutch again (the same one on recall) just almost two years later and they want almost $3000 to replace.

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 10 MPH, the key fob was inadvertently touched and the rear lift gate erroneously opened. The contact indicated that the fob was not pressed twice as needed to open the hatch. The cause of the failure was not determined. The manufacturer and local dealer were notified and the contact was informed that the vehicle was not included in the NHTSA campaign number 16V698000 (Latches/Locks/Linkages, Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 15,000.

My vehicle is having issues regarding the clutch and transmission module. This issue has been going on every since I bought my vehicle new in 2015. The last time they fixed the issue (free) was in May of 2020. When I went to the dealership where I bought my car and where they have replaced this issue, I was told that they will have to charge me to diagnose the problem. I told them that they never charged me before and the issue it’s having is the same so why today are you charging me? They said that it’s because it could be the clutch issue that’s not covered. However they have fixed the clutch issue before in which that time was May 2029. The for recall for my vehicle is 18V169000 to be fixed up to 150,000 miles my vehicle has 102,000 miles. Another recall that I looked up is 18S07 which is regarding the clutch. Website https://www.cars.com/research/ford-focus-2015/recalls/ So why will they not fix my car when both recall # say they will be fixed at no charge to me.

My car‘s check engine light came on, then the whole car suddenly shut off while I was driving down the highway. After getting it restarted, I filled it with gas and after beginning to drive it, the car shut off again. I have run a code on the check engine light and it stated that the EVAP hose needed to be replaced. I called the dealership and they said that it was likely the CVP as this caused the same issue and multiple vehicles were having to have them replaced.