The contact owns a 2013 Ford Focus. The contact stated that while driving in a parking garage, the accelerator pedal was depressed, and the engine just revved as the vehicle failed to move forward while in drive. The contact stated that the vehicle rolled backwards as she then depressed the brake pedal and attempted to shift to park however, the gear shifter failed to move. The contact waited for a few minutes and was able to shift to park and turn the vehicle off. The contact was able to restart the vehicle however, the shifter was still difficult to move to drive. After a couple more minutes the vehicle was able to shift to drive but the vehicle hesitated and jerked before the contact was able to drive the vehicle. The vehicle was taken to the dealer where the contact was informed of a transmission recall. The dealer informed her that the transmission module was on backorder. The vehicle was temporally repaired however, the failure recurred several days later. The contact stated that on 8/6/2021 the transmission failure reoccurred while driving on a bridge. The contact stated that the engine revved, rolled forward, and the vehicle finally engaged to resume normal driving. The dealer was notified of the failure again and the vehicle was towed to the dealer. Once again, a temporary fix was performed on the transmission. The contact stated that “Service Transmission” was displayed once she retrieved the vehicle from the dealer for the second time. The contact called the dealer
2013 Ford Focus complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →
Size p215/55r16 Tire blew out on the freeway. After close inspection discovered that the blown out tire had severe tread separation. After closer inspection of the other tires on the car, I discovered another tire identical to the blown out tire also has tread separation. The tires on the vehicle have a least one year of tread on them.
The power of the car (a 2013 Ford Focus Electric) simply STOPPED within a few seconds of the warning message. A red triangle appeared on the dash with the message Stop Safely Now. I was surprised and pulled over. My safety was at risk because had I been making a left turn in traffic, I would likely NOT HAVE SURVIVED. I was on a country road and able to pull over immediately. The car lost power within seconds and would not move. After my car was towed away, I learned: This is a defect that FORD knows about; it has been confirmed in one of their technical safety bulletins (TSB 17-0045.) It ought to be a RECALL. It is a huge safety issue. The car was towed to a Ford dealership parking lot and could be inspected.
As I was driving down the road my power steering went out. I pulled over and tried to turn the car off and on and had no luck. I then got a warning that said my power steering malfunctioned. I do not know what I would have done if I were on the interstate as I had been 2 minutes earlier. I cannot believe I am alive. This is the second time something like this has happened. The other time I just had my car stall out on the interstate as I drove down it. That time it was a transmission issue.
When accelerating the vehicle pulls back to shift and then will release when going up in RPM’s. After filling car with gas and when on the break the car will stall and takes time to restart the car. Had to pay out of pocket for recall 18S32 due to initially having it looked out and Ford closed out the recall because they recalibrated but did not actually fix the issue so 2 months later I had to pay out of pocket for the recall.
The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled on multiple occasions. The contact indicated that during the failure there was fuel in the fuel tank. The cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the vehicle was included in the NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.
When pulling out on a hill or incline the car hesitates and seems to fall on its face for a short time then it finally picks up and has power. It just feels like it only has ten percent of power. It puts myself and others at risk of being in an accident , especially when pulling out into traffic. It could cause a side impact or rear collision very easily. I have driven a streight shift all my life and never ever had a vehicle seem to stall like this . I try and wait for a very large gap in traffic to pull out. On a hill in traffic I am afraid of getting rear ended trying to get pulled out and going. This has happened several times, it is intermittent .the car has only 60,000 miles, so it isn’t worn out.
Our Ford focus is in the shop for its third transmission module problem.
On this 2013 ford focus titanium. ,the transmission would shutter and go into neutral i almost got smashed by a semi truck when my focus would not move forward it went into neutral, NY friend has a ford Fiesta and he and his girl friend was hit from behind by a large diesel truck and suffered back head and leg injuries u have kids so we would have been seriously hurt or dead anyway my car is in the ford repair and they did the tcm and since rhe clutch recall ended July 31 and my appointment was made before rhat but ford didn't have openings and I was told to come in August and now they want me to Pay for the repair I can't afford it recall should fix it anyway that is a dangerous transmission now I'm forced to leave my car there until I can save money to have it fix that's crap now I have no car and no money pandemic is making it hard
The car stalled several times while driving. After a mechanics evaluation it was determined that there was a fuel delivery problem. After further evaluation it was confirmed that the problem was a defective purge solenoid. This item was recalled by Ford. However, they did not include this vehicle (by date) in the recall. The recall lists cars made until July 2012 and this vehicle was manufactured in May of 2013. The effect of the defective purge solenoid caused damage to other components of the fuel delivery system. I am now forced to pay for the repairs out-of-pocket. For a problem that is known by (and recalled by) Ford but is excluded from the recall. NOT FAIR
The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to reverse. The check transmission message was displayed. The vehicle was taken to the residence. The vehicle was taken to an independent mechanic where service was denied. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was bearing slipping, grinding and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. The VIN was not available.
I was driving down the road and getting ready to stop at a red light but all of a sudden my car died completely. Lost all power including electrical and mechanical. Luckily there was no one in front of me so there was no accident but I was forced to push the car out of the middle of the intersection. It still isn't working. The battery is brand new and when I charge it it charges up like it should so I definitely think it's something else on the car causing the issue. I had no warning lights on or anything.
The transmission control module (TCM) failed on my 2013 Ford Focus again. This resulted in me loosing the ability move my car while in an intersection putting my safety and other drivers safety at risk. This required me to get out of my car in an intersection to push it to the side of the road with the assistance of other drivers, further putting our safety at risk. This is not the first time this has happened (loss of driving power in an intersection), and I have had this component and other transmission related components repaired under warranty multiple times by ford dealerships. There were no check engine lights or warning lamps that indicated the problem was going to occur before the vehicle failed.
I was driving and all of a sudden my car just shut down. Completely. It has not electrical power or anything.
Was driving and had stoppedat a red light. Car died andwould not start again. Has not started since
Transmission fault service now It has a recall but for will not doing it with out me paying for it they told me 10 year or 150000 miles the last owner had it done 3 times in the last 2 years
Clutch and actuators , car only has 80,000 miles. $3500 transmission repair .
After driving my vehicle it stalls once it is stopped and I try to press the gas. This can cause a collision. This can either be the fuel system which they did have a recall on my car but the dealership decided it wasn't needed at the time. It could also be the power train. This incident has occurred multiple times since 2017.
Check engine light came on. Before I had a chance to get it checked, the engine wouldn't start after refueling until trying on the fourth time. Took the car to a parts store and the code read P1450. An October 25, 2018 recall acknowledged a problem with 2012-18 Ford Focuses with a 2.0L engine. Although this problem is clearly acknowledged with this same year, model, and engine, my VIN is allegedly not covered in the recall. Dealer will not service the car under the recall.
I had a recall for door latches to the ford focus My back passenger door automatically open while my son was sitting in his car on when I was making a left on a street Took my vehicle to Riverside ford an their technician told me they couldn't repair the door latches because the recall expired
The contact owns a 2013 Ford Focus. The contact’s daughter stated that while driving 60 mph, the vehicle stalled with a message stating that the transmission was overheating. The vehicle was towed and was awaiting a diagnostic test and repair. The manufacturer was informed of the failure, and the contact was referred to the dealer for assistance. The failure mileage was approximately 155,000.
Ford issued a recall on the TCM/ clutch in 2019. This recall was to fix the shuttering in shifting. My focus was repaired by a Ford dealership in 2019 in accordance to the recall. My focus is shuttering again when accelerating. The car has no warning lamp for this issue. I recently had the car in to a ford dealership for diagnostics and they confirmed that the clutch is in need of replacement again. I have contacted ford directly and they refuse to cover the cost of a new clutch. The shuttering affects proper acceleration which is a safety issue.
This is car is in low mileage. But the transmission has been not worked twice
The contact owns a 2013 Ford Focus. The contact stated while reversing out of the garage, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The vehicle was towed to an independent mechanic who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 64,000. Vin was not available. Consumer stated mechanic has custody of the old rack and pinion needs to evaluate it.
Two weeks after purchasing vehicle from a used car dealer, started having severe transmission shudders and car shut down stating the transmission was in need of repair. Had vehicle towed to dealership where diagnosis determined transmission needs replacing. Upon researching on line,, cars.com states NHTSA vehicle safety recall was issued for the transmission and also “copilot” states on line that a recall was issued on this vehicle power shift transmission,,, only two of many complaints on line about the transmission in 2013 Ford Focus .. However Ford states there is no safety recall .. only an extended warranty customer satisfaction warranty for transmission clutch slippage ,, which ended last august , campaign #14M01... What am I to do ? ... the price quoted for a new clutch exceeds the value of the car....
The contact's mother owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. The vehicle was taken to an unknown dealer and was repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the failure persisted after repair. The contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. The manufacturer was notified of the failure and offered no assistance. The contact was referred to NHTSA to file a safety complaint. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2013 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine and service now warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.
HMM...there was not an incident to report per say but the next button stated incident report. I am more or less reporting a complaint due to my 2013 Ford Focus has been at AutoNation Ford since 5/17/21 for three recalls but only one has been taken care of and according to the advisor Susan Lee on Recall # 14M02 for TCM, that once they perform the reset procedure that my car may have 50/50 chance of starting due to the dual clutch transmission causing me to replace the clutches at my expense out of pocket. This I do not understand since my car was running before I took it in for the recall. I simply was Secondly, the system haven't confirmed the other two recalls because the mechanic apparently never completed them while having my car for the past two weeks which I thought he would. I am filing this complaint for safety reason because I was advised that I could just take my car without having the TCM reset and take a chance of my car still being able to start or not and I would like to know if the repair of the recall may stop my car from starting then why should I be held responsible for a replacement of the dual clutches for my transmission?
The contact owns a 2013 Ford Focus. The contact stated while driving 73 mph, the contact heard a loud knocking sound and received an electrical shock from the steering wheel. The contact sustained a numb left arm due to the electrical shock but medical attention was not sought. There was no warning light illuminated. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,938.
When i press the gas in my car my car starts to shake when it goes into gear it is a transmission issue i have been checking recalls and it matches the transmission recall but it says their are no active recalls on my car what do i do
The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the trunk inadvertently opened. The contact stated that on several occasions the trunk failed to open as needed. The contact also stated that the vehicle occasionally stalled while stopped at a stop sign or red light. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where the trunk was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was unknown.
I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. THE DEALERSHIP SAID THEY TOOK CARE OF IT. I JUST CHECKED ONLINE AND ITS HASNT BEEN FIXED. ITS BEEN ALMOST A YEAR AND WEVE BEEN DRIVING IT WITH A NEWBORN BABY NOT KNOWING THAT THEY HAVENT FIXED THE RECALL.
I PURCHASED MY VEHICLE APRIL 2020. DROVE FINE FOR A WHILE AND THEN STARTED TO SHUTTER AND SHAKE WHEN TAKING OFF FROM A STOP. I LITERALLY HAVE TO FLOOR IT TO GET IT TO QUIT. THIS SEEMS TO BE GETTING WORSE.
TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER. THE VEHICLE INDEPENDENTLY DECELERATED. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE WITH THE VEHICLE CONTINUING TO SHUDDER. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, INC. (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513) 275-1048) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC PERFORMED SERVICE UNDER NHTSA CAMPAIGN NUMBER: 18V735000/19V515000 (FUEL SYSTEM, GASOLINE) WHICH FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.
I NEED THE CONTROL MODULE FOR THE TRANSMISSION SYSTEM AND THE PART IS ONLY AVAILABLE AT THE FORD DEALERSHIP. I WAS UNABLE TO GET THE PART BECAUSE THEY HAVE 20,000 ON BACK ORDER BECAUSE THIS HAS BEEN A COMMON ISSUE. THIS PART CAUSES MY TRANSMISSION TO GO HAYWIRE AT TIMES. OFTEN SENDING MY RPMS TO HIGH LEVELS AS SOON AS I ATTEMPT TO ACCELERATE. THE LAST TIME THIS HAPPENED I WAS DROPPING MY SON OFF AT DAYCARE AND THE CAR JOLTED FORWARD AS SOON AS I HIT THE GAS TO LEAVE MY DRIVEWAY AND AS I STARTED TO ACCELERATE TO THE SPEED LIMIT OF 45 MPH I COULD HEAR MY ENGINE WORKING REALLY HARD AND THE RPMS WERE ALL THE WAY UP AT 3. MY CAR WAS STRUGGLING TO SWITCH GEARS.
THE DPS6 POWERSHIFT TRANSMISSION USED IN THE 2013 FORD FOCUS HAS WELL KNOWN PROBLEMS WITH SHUDDERING AND JERKING WHILE ACCELERATING IN LOW GEARS. DURING RAIN WHEN THE STREETS ARE WET IT JERKS ENOUGH TO CAUSE THE CAR TO LOSE TRACTION MAKING IT IMPOSSIBLE TO SAFELY ACCELERATE THROUGH AN INTERSECTION.
STEERING FELT A LITTLE STICKY. LAST NIGHT I LOST ALL POWER STEERING AND AN ALERT CAME UP THAT SAID 'STEERING FAULT SERVICE NOW' AND THIS MORNING I STARTED IT AND IT SAID 'STEERING LOSS PARK SAFELY' AND THE STEERING WHEEL DOESN'T MOVE AT ALL. ALMOST WENT OFF THE ROAD WHEN I LOST POWER STEERING LAST NIGHT
MY CAR WHEN AT IDLE OR DRIVING AT LOW RPM (900-2000) WILL STALL OUT AND NOT START FOR A WHILE. IVE REPLACED FUEL PRESSURE SENSORS AND THE INJECTION PUMP, AND IT STILL STALLING.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE AND INFORMATION WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT SHE NOTICED THAT THE FAILURE ONLY OCCURRED WHEN THE FUEL LEVEL WAS NOT AT FULL CAPACITY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED ZEIGLER FORD OF LOWELL (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) AND WAS THEN REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
WHILE DRIVING THE TRANSMISSION FAULT SERVICE LIGHT COMES ON AND THE ENGINE REVELS AND TRANSMISSION HAS NO POWER. IT IS UNSAFE BECAUSE IT HAPPENS WHILE IN TRAFFIC. VECHICKEBWAS TAKEN TO FORD DEALERSHIP AND THEY CLAIMED THEY COULD NOT FIND ISSUE BECAUSE THE LIGHT WAS NOT ON AT THE TIME THE VEHICLE WAS TAKEN IN.
DOESN'T ACCELERATE HALF THE TIME WHEN I HIT GAS. DOESN'T GO REVERSE HALF THE TIME I PUT IT IN REVERSE. SHUTS OFF RANDOMLY. SHAKES , SHUTTERS. HAD CODES P07A3 AND P2872 SHOW UP AND FORD SAID THEY AREN'T TRANSMISSION RELATED EVEN THO BOTH CODES HAVE THE WORD " TRANSMISSION IN THE CODE SUMMARY. COULDN'T GET INVOLVED IN 55MILL LAWSUIT BECAUSE I HAVEN'T HAD 2 REPAIRS ON IT. BEEN IN SHOP SINCE 50K MILES GETTING SENIORS AND STUFF REPLACED. CAR HAS NEVER IMPROVED EVEN THO I KEEP SPENDING MONEY. IT'S BEEN IN SHOP 3 WEEKS NOW. THEY SAID MIGHT BE TRANS ISSUE NOW BUT THE RADIATOR IS MESSED UP AND THEY CAN'T PROCEED WITHOUT 600 DOLLARS. HELP BEFORE CAR KILLS SOME1. MILLIONS OF YOUTUBE VIDEOS SHOW SAME ISSUES I HAVE. FORD DON'T DO ANYTHING BUT DENY CAUSE 1.8 CARS OUT THERE FROM THE SAME ASSEMBLY PLANT MINE IS FROM WITH SAME ISSUES
CAR FILING HARD, STALLING OUT WHEN ACCELERATING. COMPLETE STALL/FAILURE UNABLE TO RESTART WHILE DRIVING AT 55+ MPH. ALMOST GOT REAR ENDED. MORE ISSUES THE LESSGAS THE CAR HAS.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK ABNORMALLY AND SHUDDERED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TODD JUDY FORD EAST (7891 MACCORKLE AVE SE, CHARLESTON, WV 25315) WHERE IT WAS DIAGNOSED WITH THE RADIATOR NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
WHEN I DRIVE IN THE RAIN MY CAR WILL SPUTTER AND LOSE SPEED. THE OIL LIGHT AND BATTERY LIGHT TURNS ON AND IT DIES. I CAN GET IT TO TURN OVER BUT IT IMMEDIATELY DIES.I HAVE HAD TO GET IT TOWED TWICE. STILL CAN'T FIGURE OUT THE PROBLEM.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER EITHER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) OR 19V515000 (FUEL SYSTEM, GASOLINE) AT JACKY JONES FORD LINCOLN, INC. (714 NEW HWY 68, SWEETWATER, TN 37874, (423) 337-5066). THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE INSTRUMENT CLUSTER PROVIDED ERRONEOUS INFORMATION. THE CONTACT STATED THAT WHILE REFUELING, THE VEHICLE NO LONGER ALLOWED THE SAME AMOUNT OF FUEL TO BE ADDED TO THE FUEL TANK AS BEFORE THE RECALL REPAIR. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE HAD BEEN REPAIRED UNDER THE RECALL. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,997.
I WAS DRIVING ON THE STREET WHEN MY STEERING GOT REALLY HARD AND MADE IT DIFFICULT TO STEER THE VEHICLE ALMOST CAUSING ME TO CRASH INTO A POLE. UNABLE TO STEER SAFELY.
I WAS DRIVING ON THE FREEWAY AT THE POSTED SPEED OF 65 MPH WHEN THE CAR ENGINE RPM DROPPED TO 2000 AND THEN BACK UP TO 4000 THE CAR IMMEDIATELY SLOWED TO 50 MPH CAUSING TRAFFIC BEHIND ME TO SLAM IN THEIR BRAKES. THE CAR WOULDN'T SHIFT TO SPEED UP CAUSING ME TO PULL OVER AND CREEP TO A GAS STATION.
MY 2013 FORD FOCUS WOULD NOT RANDOMLY START THE OTHER EVENING, AFTER A COUPLE TRIES IT STARTED. ON THE WAY HOME IT WOULD NOT SHIFT PROPERLY AND ACTING LIKE IT WAS GOING TO STALL. MY ENGINE LIGHT CAME ON, WHICH NEVER HAD BEFORE. SO THE NEXT MORNING I WENT TO GO TAKE IT TO AUTO ZONE TO HAVE THEM DO A DIAGNOSTIC AND MY VEHICLE STARTED RIGHT UP, HOWEVER IT WOULD NOT GO INTO REVERSE. I HAVE READ THERE HAVE BEEN SEVERAL ISSUES WITH THE FOCUS' TRANSMISSION.
STEERING ASSIST ON VEHICLE INTERMITTENTLY GOES OUT. THIS HAS ONLY HAPPENED TO ME WHEN STARTING THE VEHICLE COLD. DASH READ "STEERING ASSIST FAULT. SERVICE REQUIRED." THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. FORD HAS CLAIMED IT IS SOFTWARE RELATED. I'VE TAKEN IT TO THE DEALERSHIP ON MORE THAN ONE OCCASION. I AM WORRIED THAT THIS WILL HAPPEN WHEN I AM DRIVING. I AM AFRAID OF BEING STUCK OUT SOMEWHERE WITHOUT BEING ABLE TO STEER. I HAVE READ REPORTS OF THIS HAPPENING TO MOTORISTS. THIS IS A COMMON ISSUE THAT IS WELL KNOWN TO THE ONLINE COMMUNITY. FORD HAS HAD STEERING ASSIST RECALLS ON OTHER VEHICLES IN THE PAST. THIS IS AN ISSUE WHICH SHOULD BE ADDRESSED.
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAILED MAKING THE VEHICLE UNDRIVABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO COLLEY FORD (1945 AUTO CENTRE DR, GLENDORA, CA 91740) WHERE IT WAS DIAGNOSED WITH THE POWER STEERING ASSIST NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS NOT AVAILABLE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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