2013 Ford Focus complaints

The contact owns a 2013 Ford Focus. The contact stated that after shifting into drive, the vehicle started to jerk abnormally. The contact stated that after accelerating to 40 MPH, the vehicle started to operate normally. The vehicle was taken to the dealer and the contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty only covered the transmission, not the clutch. The failure mileage was 15.

The contact owns a 2013 Ford Focus. The contact stated that while his wife was driving approximately 10 MPH, the power steering became inoperable. The message to pull over safely was displayed. The red critical warning indicator light was illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the power steering control module (PSCM) needed to be replaced but the parts were back ordered. The vehicle was not repaired. The manufacturer was notified of the failure and referred him to the dealer. The failure mileage was approximately 92,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undetermined speed, the vehicle would shudder while shifting gears. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who stated that the transmission module had caused the failure. The vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred him to the NHTSA Hotline. The approximate failure mileage was 46,000. The consumer stated repairs for the vehicle would cost $3,000 and requesting either reimbursement or included in the recall.

The contact owns a 2013 Ford Focus. The contact stated that on several occasions while driving at an undisclosed speed, the vehicle stalled without warning. The contact was able to coast the vehicle off the road. The engine fault service light illuminated. The contact stated that she was able to restart the vehicle after several attempts. The vehicle was taken to the dealer and was diagnosed and determined that the powertrain control module (PCM) software needed to be updated, and the fuel delivery module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the NHTSA was responsible for including VIN in recalls and advised to call the NHTSA Hotline. The failure mileage was approximately 130,000.

The vehicle sputters and shakes when pulling out. I try not to pull out if someone is coming because I am not sure if the car will stale out or not. The vehicle shuts off sometimes. It has been overheating a lot lately.

The contact owns a 2013 Ford Focus. The contact stated that while driving at low speeds, the transmission failed to shift as designed. The contact stated that whenever the vehicle was shifted into gear, the vehicle failed to respond as needed. No warning light was illuminated. The vehicle was taken to the dealer for routine maintenance but was diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 159,000.

I purchased a 2013 Ford Focus in the spring of 2020. I have taken my car to the dealership three times (it's about to be a fourth time) for the same Transmission Control Module issue. They keep replacing the part because it is recalled, and each time the new module stops working after roughly 5,000 miles. Today is the fourth time it has malfunctioned. The car shudders and jumps when I downshift at stoplights, and it will not shift to fourth gear to drive at acceptable speeds on the highway to my job. The car never shifts well, but this is dangerous.

I have a 2013 Ford Focus Titanium with 92k miles and have been experiencing problems with my electric steering rack. It’s making noises when turning the steering wheel. I have not had it replaced yet as I fill this something that should recalled and covered through Ford. It has not locked on me yet but this is something that should be recalled and fixed as I’m hearing multiple ford owners are experiencing the same issue.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000. The VIN was unavailable.

Car acted like the battery was dead, then when the car started the Check Engine Light engaged. The car did not have to be jumped. Put the car in Drive and accelerated. The Transmission changed gears rather rough. After a couple miles the car, although in reverse or drive had, zero acceleration power. Seemed as though I was in Park or Neutral. The 3rd day with this issue, I was prompted that the Transmission was overheating. Please note that the car had been started and in park for 5 minutes. Took the vehicle to the auto shop and found the TCM failed at 54 thousand miles. Before this issue there was not any sign of issues. Looked at my maintenance records and found the TCM had been reprogrammed by an Official Authorized Ford Dealership.

The contact owns a 2013 Ford Focus. The contact stated that after refueling the vehicle, while driving 40 MPH, the vehicle stalled and lost motive power. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was informed that the carbon canister and the fuel tank needed to be replaced. The contact was informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle had been previously repaired under the recall. The contact was informed that the vehicle would be repaired out of pocket. The vehicle was not repaired. The manufacturer was contacted and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was 33,000.

Like me and countless others, the transmission shutters at low speed causing a safety issue, apparently people have been having this issue even out the door when their cars had 100 miles on them, I just got mine and it has this issue, I'm gonna go see how much it is to get fixed but I'd like it if I didnt have to pay since so many others are also having this issue

Horn stopped working three times. Was replaced by a certified mechanic both times and once again horn stopped working. Horn is getting wet because of its placement from what the mechanic he also said it’s a safety issue that does needs to recall

The contact owns a 2013 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. There was no warning light illuminated. The vehicle was taken to the dealer and the dual clutch was replaced; however, the failure continued and the dual clutch was replaced several times. The manufacturer was contacted and but offered no assistance. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was 75,000.

There is a shudder in the transmission when accelerating, upshifting and occasionally downshifting as well. It has not posed any safety risk yet. My car has not (to my knowledge) been inspected by a dealership, service center, insurance representative, etc. but there have been previous recalls for this issue. Since buying it last autumn there has been a small, almost unnoticeable shudder, but it has quickly gotten worse.

The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the RPM revved up and the vehicle started shuddering. There was no warning light illuminated. The contact stated that the failure would stop after driving for an extended period. However, the failure had been reoccurring while driving from a complete stop. The vehicle was taken to the used car dealer where an unknown software was reprogrammed; however, the failure persisted. The vehicle was taken back to the used car dealer where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,042.

Lost power while driving on highway. Ford dealership identified problem with TCM. Car has not been repaired at this time. Waiting for back ordered TCM.

Could not get tires rotated due to "swollen"lug nuts. Also the tool to fix a flat tire will no longer fit the lug nuts due to the swelling of the lug nuts. I feel like this is a very serious safety issue and we, the owners should not have the burden of having this situation fixed!! Please help!! Thank you

Faulty canister purge valve caused vehicle to stall and shut down while driving on public roads. Canister purge valve is also causing check engine code P0420. Catalytic converter is also giving out while operating causing a lot of white smoke from the exhaust and catalytic converter.

Bought my car from a dealer Ford and it was fine to start out then the battery died put a new one in kept doing what it was took it in to Ford They said it was the battery so I bought a new battery I asked them to check the alternator starter and the electrical wiring and things to see if they were something wrong with them they told me no that they had checked each one I can’t be driving in the whole car will shut off and shut back on then when you get in it the next day there is no electrical working had to call [XXX] when I was grocery shopping to have them to come look at it they jarred the car little bit and it started up then my brother got in the car to start it lights and dash lights kept going off like it was possessed but would not start Would like to know if they are any recalls on the electrical of the car it’s a 2013 Ford Focus INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2013 Ford Focus. The contact stated while driving at an unknown speed, the RPM revved 6,000 RPM and the check engine warning light illuminated. The contact stated he was unable to shift out of first and second gear however, the transmission independently shifted to fourth gear. The vehicle was taken to the local dealer who diagnosed that the TCM needed to be replaced. The vehicle remained at the dealer and was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed by the manufacturer that the warranty had expired and would not apply towards the repair. The approximate failure mileage was 184,000.

The 2013 Ford focus has a manufacturer defect that the ford has been aware of. The vehicle has slowed down to 15 mph while I driving the expressway making it very unsafe. When I took it back to the dedealership I was told that I could not drive the car but no rental car would be provided to me. It has been over a month with no rental car and being unable to drive my vehicle, and Ford has not to accountability for the inconvenience that this has caused.

Dual clutch recall with actuators and TCM, FORD won't fix recall because it's on a national back order.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter and vacuum hose needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 180,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at 50-60 MPH, the vehicle was emitting abnormal loud whining sounds. The check engine warning light was illuminated. Additionally, the contact stated that upon refilling gas in the vehicle and starting the vehicle, the vehicle experienced a rough start, was shuddering and was jerking, in addition to the abnormal loud whining sounds. The contact stated that the failure had been reoccurring increasingly. The independent mechanic diagnosed that the failure was associated with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and informed the contact that the recall repair was previously completed but the fuel tank and fuel delivery module were not replaced as the vehicle was not experiencing a failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.

My Transmission Control Module went out on my 2013 Ford Focus SE and is supposed to be covered by the Transmission Control Module Extended Warranty Coverage provided by Ford but the part has not been delivered and Ford has not fixed the issue and is causing more damage to my vehicle and it’s capability to safely transport me anywhere.

The contact owns a 2013 Ford Focus. The contact stated while driving 45 MPH, the vehicle accelerated independently and shifted out of gear independently. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch to be updated. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.

I was driving 65mph on CA highway 880 in the left carpool lane. Suddenly my transmission slipped and my car ended up in neutral. I was forced to park in whatever space there was between the concrete barrier and the carpool lane. After the car stopped, the transmission would not re-engage for another 3 minutes or so. After that it re-engaged and I was able to drive back home. My understanding this is one of the issues that can be expected with a Ford DPS6 transmission. COMPLETELY UNSAFE. I had two young children in the car.

The contact owns a 2013 Ford Focus. The contact stated while stopped, the vehicle lost motive power; however, the windshield wipers were still activated. The contact replaced the battery and the vehicle restarted, but the vehicle would not accelerate as needed. The vehicle was towed. The contact stated that the failure was similar to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The dealer diagnosed the vehicle in past under the recall and stated that the vehicle was not affected. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,000.

Ford extended the warranty for the Transmission Control Module to 150,000 miles. Mine has failed at 160,000 miles but there is possibility for extension through Ford, they stated that this mileage is set by NHTSA. I don't mind repair cost, but to add insult the part is not available for 2 months as stated by the service department at the dealership. With current market situation, the mileage should be extended. This failure makes the car unsafe to drive, Ford should extend the warranty mileage further, especially in the current market of vehicle availability. Also, Ford needs to work with a supplier to improve lead times.

The stereo has faulty mosfet components IT SOUNDS LIKE MACHINE GUN SHOTS I almost hit another car and drove off the road. Even when the car is off it does this! this is a MAJOR safety issue no one is doing ANYTHING about. Half my dashboard is on my floor in order to make this stop! I can’t lock or unlock my doors without the key fob so if I needed to get out of the vehicle fast I have to reach in my pocket to hit the key fob. The radio also drains the battery while the car is off and making VERY LOUD MACHINE GUN SHOT NOISES. A new stereo unit is about $1000 this is a MAJOR safety problem as you can’t even turn the volume down ITS ON FULL BLAST! Whether the radio is on or off the only option is to take the 1.5’by1.5’ section of the dash “the whole middle” and put it somewhere else until this can be fixed! RANDOM FULL BLAST GUN SHOTS ARE NOT SAFE! I’ve read a LOT of forums and there are A LOT of people that have been in accidents because this is so LIAD and uncontrollable. Please let me know what I am supposed to do about this as your site says the radio is not covered? I’ve driving down the highway and the gunshots go off NON STOP for random lengths of time it is NO EXAGGERATION ITS AS LOUD AS GUN SHOTS! I shouldn’t have to drive my car with ear plugs or headphones I wear at the gun club while shooting guns! The mosfets on the pcb board are not adequately cooled, they break down because the heat for the car blows HOT AIR right on/around them. The design of the stereo uses the

The contact owns a 2013 Ford Focus. The contact stated that the fuel quickly evaporated soon after refueling. Additionally, the contact stated that while driving at various speeds, the vehicle hesitated upon depressing the accelerator pedal. The contact also stated that an abnormal sputtering sound was coming from the vehicle. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; the contact was informed of a failure with the catalytic converter. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the failure and notified the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 135,000.

My daughter has a 2013 Ford Focus SE and has had numerous issues with her transmission which of recent has presented some serious safety concerns. She had driven her car to work and when attempting to leave after work was unable to get her car to move . She put the car in drive and reved the engine then in reverse the same , would not move. We had the car towed to Sarchione Ford of Alliance and was diagnosed as the Transmission Actuator A . My understanding of the Actuator is it engaged the transmission into gear. I recently read an article in a Ford Forum relating to the April 2020 Class Action Suit and I quote a blogger stated that this defect can abruptly cause car to jump into gear which could cause a safety issue . Another blogger stated that he had a similar issue while on an expressway traveling fast and ended up on the shoulder until eventually getting the car to move again. My daughter's Ford Focus 2013 has had 2 recalls issued relating to the transmission. Program #14M01 Transmission Clutch Shudder / Transmission input seal Warranty extension which is no longer valid. Program #14M02 Transmission Control Module which has been extended to 150,000 mile or until February of next year. Both of the said recalls we're mandated due to the numerous safety concerns relating to failure or uprupt operation due to design defect and no fought of the vehicle operation. So I pose a very simple question, why has not Actuator A and B of the Ford Focus been issued recalls when failure

A few times i have been driving, or sometimes just started my car to drive and my steering would be hard. Contacted Ford and was told that was normal. I Was driving a couple months with everything working properly and suddenly the Electronic steering is gone. Nearly caused an accident with my grandchildren in the vehicle. I was fortunate enough to be able to get to the side of road without getting hit.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced jerking while accelerating. The vehicle was taken to the dealer where it was diagnosed that the clutch, kit seal, bearing, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 65 MPH on the highway, the vehicle was bouncing. The contact was able to pull over safely to the side of the roadway. There was no warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

The contact owns a 2013 Ford Focus. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle failed to respond. The contact stated no warning light was illuminated. The contact stated she was able to park on the side of the road. The contact stated her uncle arrived at her location and assisted with adding fuel to the vehicle. The contact was able to drive to her residence. The contact stated she had experienced the failure a second time. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Focus. The contact stated that after refueling, the vehicle failed to restart immediately. The contact stated that after several attempts, the vehicle started but then lost motive power and stalled with the check engine warning light illuminated. The contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was not repaired. The dealer and the manufacturer were contacted and notified of the failure but offered no assistance. The contact was referred to the NHTSA for assistance. The failure mileage was 129,000.

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the RPM would increase however, the vehicle would not properly accelerate. The vehicle was taken to an independent mechanic and a diagnostic trouble code presented an evap leak. There was no additional information available. The local dealer was not notified. The manufacturer was notified of the failure. The failure mileage was 206,000.

The transmission on our 2013 has now failed. We brought it to Ford’s attention back During the Covid shut down before The Focus reached the 100,000 mile expiration. Ford said there’s nothing they can do about it. We gingerly drove the car to make the transmission last as long as possible and it lasted quite a while. However now the transmission has failed it and after taking the vehicle to a certified mechanic they found the DTC Code showed P0805:00-68, The description was clutch position sensor A circuit, and the status was continuous memory DTCs, another code PC805 had a similar description and a status of “freeze frame module2”. Certified mechanic check this out and reported this information to me told me to go to a transmission specialist. The transmission specialist said it would cost at least $500, but if it turned out that the central module was at fault there aren’t any parts to be had. Ford is not making any of them anymore. They said I could pay the $500 and then your car will sit because there’s no parts to fix the central module. I would like the car repaired but I have another question. Why isn’t the NHTSA Making Ford fix this issue. Ford new their transmissions were faulty and sold the automobiles anyway. Where is the NHTSA on this issue? Well I be able to get the Ford focus fixed?

Power steering assist failure. On the freeway. Hard to steer. Then when I made it home (thankfully) turned into the driveway, turned the car off. Then when I tried to start it later, the wheel had completely locked up. Couldn't move the car. If it would have done that on the freeway, I would have died.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle failed to respond. The contact was able to shift gears and drive the vehicle. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified but no additional assistance was provided. The failure mileage was approximately 74,000.

This message is a complaint about my local car dealership and the car manufacturer of my vehicle. I will try to follow the general guidelines as much as possible. First off, I have a 2013 Ford Focus with numerous recalls. I recently dropped the vehicle off at my local car dealership the have those recalls worked on...and ONLY those recalls. The recalls include: - faulty transmission control module (TCM) - canister purge valve (CPV) being stuck open causing the plastic fuel tank to deform, causing incorrect gas tank readings - door latches not being secure - software update of the vehicle's computer...to also correct false computer readings. Symptoms I have with the vehicle are as follows: - difficulty with ignition, as I have to turn the key multiple times to start the vehicle; also happens when putting in gas - constant jerking of the vehicle while driving, especially when starting from a stop - stalling of the vehicle, especially when driving uphill - engine light always on - incorrect gas reading; fuel gauge goes up and down. When I dropped my vehicle off at the dealership, I was assured that if the problems were any of the recalls, they would be free of charge. Fast-forward a couple of weeks later and I'm being told that I now owe over $1,000 in labor fees! On top of that I am being told that I owe a $180 diagnostic fee. I was told of two things that were replaced on the vehicle: the canister purge valve (which I already stated IS one of the recalls) and some random senso

The contact owns a 2013 Ford Focus. The contact stated while accelerating between 1st and 2nd gear as well as between 3rd and 4th gear, the vehicle shuddered. The failure occurred at various speeds. There was no warning light illuminated. The contact had not taken the vehicle to the dealer to be diagnosed. The vehicle had not been repaired. The contact stated that the failure was related to Customer Satisfaction Program 19N08 (Transmission Clutch Shudder/Transmission Clutch Warranty Extension) however the VIN was not included. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline. The approximate failure mileage was 69,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The dealer was notified of the failure and scheduled an appointment to diagnose the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) which he linked to the failure. The manufacturer was also notified of the failure but offered no assistance. The contact was referred to the NHTSA to file a complaint. The vehicle was not repaired. The failure mileage was approximately 68,950.

June 2021 I purchased a car from a Ford dealership in North Carolina. when buying the seller had assured me that the vehicle was in good condition and had not informed me that there was a recall concerning the transmission. However, I had clearly explained to this seller that I had to make a long trip (2000 miles). Not even a month later, the vehicle started having problems reversing. When I arrived in Austin I had to take it to a mechanic who informed me of the recall. When I typed the VIN on the internet I even found another recall related to a door safety issue. I took it to another ford dealership for repairs which cost almost $3000. February 2022 another problem appeared and it seems that I still have to make repairs. the capital ford lillington dealer does not answer my calls or emails.

During startup after refilling tank with fresh gas it will putter and hesitate to stay stay on. Engine light came on had codes ran came back as codes P0171 system to lean secondary DTC P1450 unable to bleed up fuel tank. Was told that was caused by the EVAP so I needed that replaced. Then it’s starts again was told it was the canister purge valve. I had my car taken to a ford dealership and was told they didn’t see what the issue was. It is doing all the things that the recalls for the same year make and model did. It needs to be fixed because this is a safety issue. Next step is to hire an attorney and have vehicle throughly looked at.

Sometimes the engine will not start. I have to continue attempting start until I hear a noise on the motor then it starts. Then if it goes in gear it will drop out of gear while driving. Most of the time I have to shut the vehicle off and restart multiple times to get it working again. I may be on the side of the road for 45 minutes or an hour waiting for it to reboot and start working again. Thus I don’t allow my fiancé to drive it by herself and this is not good.

The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to start after multiple attempts with the transmission warning message displayed on the instrument panel. The contact had the vehicle towed to a dealer where a diagnostic test determined that the powertrain control module was defective. The vehicle remained at the dealer for two weeks. Once the parts to repair the vehicle arrived, the contact was then informed that the battery and dual clutch transmission also needed to be replaced. The manufacturer was notified of the failure and informed her that the vehicle was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 99,000.

The contact owns a 2013 Ford Focus. The contact stated while driving approximately 50 MPH, she heard a sound like metal breaking coming from the engine compartment. The contact stated that the "Transmission Fault, Service Now" warning light was illuminated. The contact pulled over safely and left the vehicle running. The contact stated that she drove the vehicle to her residence and had it towed to a dealer. Additionally, the contact stated that when she shifted the vehicle into reverse the "Hill Assistance" light illuminated. The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 172,455.