2013 Ford Focus complaints

CONTINUANCE ISSUES WITH MY FORD FOCUS 2013 FORD FOCUS ?BANGING, JUMPING, SLIPPING, SHAKING AND GRINDING: IT'S HAS NOW BECOME AN ISSUE THAT'S AFFECTS THE DRIVABILITY AND SAFETY OF THE VEHICLE AND PASSENGERS. ?BOGGING DOWN ?TAKES OFF IN A LURCH, ACCELERATES RAPIDLY AT TIMES, SAFETY ISSUE ?CARS ROLLS BACKWARD WHEN STOPPED ON A HILL. SAFETY ISSUE ?CAR OCCASIONALLY JOLTS FORWARD WHEN SHIFTING AT LOW GEAR, SAFETY ISSUE ?I?M TOLD ?IT HAS TO LEARN HOW YOU DRIVE.? I DRIVE THE CAR EVERY DAY AND IT STILL HASN'T SO CALLED, LEARNED ?CONCERNED ABOUT EVEN PULLING OUT IN TRAFFIC FOR FEAR THE CAR ISN'T GOING TO GO OR WILL NEED TIME TO FIND ITS GEAR. SAFETY ISSUE ?IN STOP AND GO TRAFFIC IT; SLIPS OFTEN/HESITATING/JERKING/STUTTERING AND GRINDING. ?RPM SPIKES AND DROPS WHEN SHIFTING. ?NOISE WHEN MAKING A LEFT HAND TURN. ?SOMETIMES WILL NOT GO INTO REVERSE AT ALL; ON 9/9/14 STUCK IN A PARKING SPOT BECAUSE THE VEHICLE ONLY MOVED TWO FEET IN REVERSE. PRIOR TO THIS INCIDENT, THE VEHICLE WAS TOWED INTO DEALERS BECAUSE IT WOULD NOT GO INTO REVERSE AT ALL. *TR

CPSC: I1490081A. 2013 FORD FOCUS. CONSUMER STATED THE CAR STALLS, STUTTERS AND ALSO LURCHES BETWEEN SHIFTS. *LN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO JERK, AND DECELERATED INTERMITTENTLY. THE VEHICLE RESUMED NORMAL OPERATION AFTER A MINUTE. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE EXPERIENCED A CLICKING NOISE IN THE FRONT END OF VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE VEHICLE TRANSMISSION SOFT WEAR, REPLACED THE CLUTCH AND REPAIRED A MAJOR ELECTRICAL FAULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,676.

THE TRANSMISSION SHIFTS ROUGHLY BETWEEN FIRST AND SECOND GEAR. IT CAUSES THE CAR TO SHUTTER AND ON AN INCLINE, HAS CAUSED THE VEHICLE TO ROLL BACKWARDS. I HAVE TAKEN THE CAR TO A FORD DEALERSHIP AT LEAST 4 TIMES TO FIX THE ISSUE, BUT THEY HAVE TOLD ME EACH TIME THAT THERE IS NO PROBLEM WITH THE TRANSMISSION. MY DRIVER DOOR AND DRIVER-SIDE PASSENGER DOOR HAVE BOTH OPENED WHILE I WAS DRIVING BECAUSE OF A FAULTY LATCH. THEY OPENED ON SEPARATE OCCASIONS, SO I HAVE BEEN TO FORD TWICE BECAUSE OF THE DOOR NOT CLOSING. LASTLY, THE AC HAS TWO SEPARATE ISSUES WHERE IT DOESN'T WORK. THE TECHNICIANS AT FORD HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM, SO IT HAS GONE ON UNSOLVED. *TR

AN ENTERPRISE BRANCH PUT ME IN A DEFECTIVE RENTAL. THE BRAKES WERE BAD. THE ENTERPRISE EMPLOYEE WHO PUT GAS IN IT ADVISED THE BRANCH MANAGER THERE WAS A PROBLEM BUT HE PUT ME IN THE CAR ANYWAY. I HAVE TRIED FOR A WEEK TO GET A REGIONAL MANAGER TO RETURN MY CALL. THERE WERE TWO COMMENTS MADE BY INDIVIDUALS INVOLVED WITH THE DEALERSHIP THAT LEAD ME TO BELIEVE THIS HAS HAPPENED BEFORE. I DON'T CARE ABOUT A REFUND. I WANT A CORRECTIVE ACTION PLAN THAT CAN BE MONITORED TO ENSURE NO ONE IS PUT IN THAT POSITION AGAIN. THE SECOND VEHICLE'S ENGINE MAINTENANCE WAS DUE. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD. ON A SEPARATE OCCASION, WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

CAR TRANSMISSION CONSTANTLY SLIPS/LURCHES AND GRINDS. DEALER SAYS THIS IS "NORMAL". CAR HAS BEEN CLOSE TO SEVERAL ACCIDENTS DUE TO TRANSMISSION SLIPPING/LURCHING AT INTERSECTIONS I DO NOT FEEL SAFE TO DRIVE THIS CAR. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE TRANSMISSION HESITATED WHILE SHIFTING GEARS. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WHEN YOU STEP ON THE GAS THE CAR HESITATES THEN MAKES A GRINDING SOUND AND LURCHES AS THE TRANSMISSION ENGAGES. THE PROBLEM HAS EXISTED SINCE WE PURCHASED THE CAR ITS BEEN IN THE SHOP MULTIPLE TIMES, EACH TIME WE GET IT BACK THE PROBLEM STILL EXISTS. THIS IS COMPLETELY UNACCEPTABLE AS WE USE IT FOR A DRIVERS EDUCATION CAR!! THE DEALERSHIP WAS AWARE OF THIS PROBLEM AND THEY ARE JUST AS CULPABLE AS FOR IS FOR PUTTING OUT AN UNSAFE VEHICLE. *TR

THE TRANSMISSION SHAKES, JERKS, MISS-SHIFTS, AND MAKES NOISES ON STARTS FROM DEAD STOP. IT IS HORRIBLE IN STOP AND GO TRAFFIC SITUATIONS. I'VE HAD IT SERVICED TWICE AT THE FORD DEALERSHIP, AND THE CAR RUNS WELL LEAVING THE SHOP, ONLY TO RETURN TO THE ABOVE MENTIONED PROBLEMS WITHIN A VERY SHORT PERIOD OF TIME. I AS WELL AS ALL OF MY FAMILY MEMBERS HAVE EXPERIENCED THE PROBLEMS, AND THE RESPONSE I HAVE GOTTEN FROM FORD'S REPRESENTATIVES IS THAT IT IS JUST A MINOR IRRITATION AND NOT A SERIOUS PROBLEM. I BEG TO DIFFER WITH FORD IN THAT IT IS A SERIOUS DEFECT, WHICH IS POTENTIALLY HAZARDOUS. *TR

WHEN TRYING TO DRIVE IN ABOUT 5 INCHES OF SNOW, THE TRACTION/STABILITY CONTROL KICKED IN AND MADE MY CAR GO ABOUT AN 1 INCH A MINUTE. EVER SINCE THAT INCIDENT, WHENEVER I START FROM A STOPPED POSITION, THE CAR WILL STUTTER AND SOMETIMES SLOW DOWN AFTER STARTING EVEN THOUGH I HAVE MY FOOT ON THE GAS. THIS IS NOT A PROBLEM IF THERE IS NO TRAFFIC, BUT IN HEAVY TRAFFIC OR FAST MOVING TRAFFIC, A PERSON CAN GET RUN OVER. THERE HAVE BEEN SEVERAL TIMES THAT THE FLOW OF TRAFFIC HAS HAD TO EITHER STOP OR CONSIDERABLY SLOW DOWN WHILE MY CAR IS SLOWLY GETTING UP TO SPEED. I HAVE TAKEN MY CAR IN AND THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. THEY STATE THAT IT IS RUNNING PROPERLY. I HAVE TRIED TO TRADE IN THE VEHICLE AND 1 DEALERSHIP TOLD ME THAT THEY HAVE HEARD OF THIS PROBLEM BY OTHER FOCUS OWNERS. WE HAVE A FRIEND THAT ALSO HAS THE SAME MAKE AND MODEL, BUT IT IS AN AUTOMATIC, AND THEY SAY THEY HAVE THE PROBLEM AS WELL. SO THIS IS NOT JUST A PROBLEM WITH THE MANUAL TRANSMISSION MODEL. *TR

THE FORD FOCUS 2013 SEEMS TO HAVE A LOT OF ISSUE WITH TRANSMISSION. I HAVE TAKEN MY CAR ABOUT 8 TIMES NOW TO FIX THE GRINDING PROBLEM WHEN IT CHANGES GEAR. A SOFTWARE FIX WAS MOSTLY DONE WHICH SOLVES THE ISSUE (MAY BE) FOR A WEEK AND THEN IT STARTS ALL OVER AGAIN. THEY CHANGED THE CLUTCH OR SOMETHING RELATED TO THAT AND WORKED FAIRLY BETTER DURING THE WINTER OF 2013 BUT COME SUMMER OF 2014 SAME ISSUE. IN FACT THE GRINDING ISSUE GOT SO BAD THAT I HAD NO OPTION BUT TO TAKE IT BACK IN. IT STARTED TO GRIND IN EVERY GEAR POSSIBLE. GOING UP THE HILL WAS A HUGE NIGHTMARE. IT USED TO GRIND ALL THE WAY ON THE THIRD GEAR TILL IT SHIFTED TO FOURTH. SO IMAGINE SITTING INSIDE THE CAR DURING THAT TIME. ALSO, WITH THE AC ON IT WAS A NIGHTMARE. I DRIVE A LITTLE LONGER TO WORK THAN MOST PEOPLE AND IT IS A SCARY DRIVE EVERY SINGLE DAY. THE GEAR DOES NOT CHANGE SMOOTHLY, IT DOES GET STUCK OCCASIONALLY AND I GET HUGE JERKS BEFORE IT CHANGES, AND THE DEALERS AND FORD HAVE NO CLUE WHAT THE ISSUE IS. THEY WONT ORDER A RECALL TO FIX IT NOR WILL THEY GIVE ME A NEW CAR. IT IS POTENTIALLY UNSAFE TO DRIVE THESE FOCUS CARS. I AM SCARED IF THE CAR WILL STOP IN THE MIDDLE OF THE HIGHWAY. I HOPE SUCH A DAY DOES NOT COME. *TR

THE CAR IS EXPERIENCING TRANSMISSION PROBLEMS. IT SHUDDERS AND BOGS DOWN AS I AM ACCELERATING, AND OFTEN LURCHES FORWARD UNEXPECTEDLY. THE CAR MAKES A LOUD GRINDING NOISE WHEN SHIFTING THROUGH GEARS. THE PROBLEMS BEGAN IN LOW GEARS, BUT I AM NOW EXPERIENCING PROBLEMS AT ALL SPEEDS, INCLUDING LURCHING FORWARD. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP TWICE, ONLY FOR THEM TO TELL ME THIS IS A NORMAL OCCURRENCE. I AM AFRAID THE TRANSMISSION ISSUES WILL CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT THE GRINDING OF THE GEARS WILL CAUSE DAMAGE TO OTHER COMPONENTS OF MY VEHICLE. *TR

WE PURCHASED THE 2013 FOCUS AT APPLE FORD IN RED LION PA. WE HAD THAT CAR APPROX 1 MONTH AND IT WOULD NOT GO IN REVERSE, WE WERE TOLD THE JERKING GRINDING HESITATIONS WERE ALL "NORMAL". AFTER OVER A WEEK IN THE GARAGE IT WAS DETERMINED BY DEALER THEY WOULD SWAP OUT FOR ANOTHER FOCUS SAME YEAR, BUT HAD MORE MILES THAN THE ORIGINAL FOCUS. THE FIRST VIN # WAS [XXX]. WE CONTINUE TO HAVE ALL THE ABOVE SYMPTOMS WITH THE 2ND FOCUS THEY TRADED US. I AM TAKING BACK TO GARAGE THIS WEEK FOR WORSENING ISSUES WITH MY TRANSMISSION. I CALLED FORD AND THEY TOLD ME THAT THEY (FORD) COULD NOT SEND A COPY OF THE LETTER THAT WAS MAILED OUT EXPLAINING THEY HAVE EXTENDED THE WARRANTY TO 100,000 MILES OR 7 YEARS BECAUSE IT IS DONE BY A "THIRD PARTY" ?? THIS INCLUDES THE INPUT SHAFT SEALS, THE CLUTCH & OR A SOFTWARE CALIBRATION. MY CAR IS PAID OFF IN FULL AND IT IS RIDICULOUS THAT I AM HAVING TO WASTE TIME GOING BACK AND FORTH WITH FORD ABOUT THIS. I HAVE FILED SEVERAL COMPLAINTS WITH NO RESOLUTION. WHAT HAPPENS WHEN THE WARRANTY EXPIRES, BY THEN WILL I EVEN HAVE A CAR THAT IS DRIVABLE? I DO NOT EVEN FEEL SAFE DRIVING M CAR, THEREFORE I ONLY USE IT AROUND HOME AND NEVER ON TRIPS OR ANYWHERE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SHIFTING INTO NEUTRAL (WHILE DECELERATING/BRAKING) WILL INTERMITTENTLY CAUSE ENGINE RPMS TO RAPIDLY DROP, RESULTING IN ENGINE FAILURE/STALL. ATTEMPTS TO RESTART THE ENGINE ARE TYPICALLY SUCCESSFUL, ALTHOUGH OCCASIONALLY REQUIRING MULTIPLE ATTEMPTS, DUE TO ENGINE RE-STALLING. KEY FACTORS SEEM TO BE ENGINE OIL TEMPERATURE, AND BRAKING/DECELERATING. *TR

ALARMS WENT OFF, LOSS OF INSTRUMENT PANEL, COMPLETE LOSS OF TRANSMISSION POWER AND ENGINE CUT OUT. "TRANSMISSION FAULT, SERVICE TRANSMISSION NOW" WAS THE MESSAGE RECEIVED. HAD VEHICLE TOWED TO FORD SERVICE CENTER. ON AUGUST 17, 2014 AT 60 MILES AN HOUR IT HAPPENED AGAIN. HAVE HAD CAR TOWED TO SERVICE CENTER AGAIN. *TR

WHEN STARTING TO ACCELERATE THERE IS A SKIPPING AND/OR SURGING, WITH AN ACCOMPANIED SHUTTERING COMING FROM THE TRANSMISSION UNTIL THE CAR REACHES AS FAST AS 25 MPH. THIS DEFECT HAS ALMOST CAUSED ONE ACCIDENT. I HAVE BEEN IN CONTACT WITH TWO DEALERSHIPS TO TRY AND GET THE PROBLEM REPAIRED HOWEVER THE PARTS ARE ON BACK ORDER FOR AS LONG AS 4 MORE WEEKS. THE DEALERSHIPS HAVE STATED THIS IS A COMMON PROBLEM WITH VARIOUS SERVICE NOTICES ON IT. THEY HAVE INFORMED ME THAT IT IS DUE TO FAULTY SEALS THAT CAUSE LEAKING LUBRICANT. *TR

EXPERIENCING SHUDDERING WITH ACCELERATION FROM A STOP POSITION. MY CAR MAKES A VERY LOUD NOISE ALONG WITH VIBRATIONS, TOOK MY CAR INTO THE DEALERSHIP TODAY, THEY CHECKED THE TRANSMISSION SAID IT WAS FINE, THEY TEST DROVE IT AND OF COURSE SINCE IT IS INTERMITTENT IT DIDN'T DO IT. I WAS TOLD THIS IS NORMAL DUE TO THE FACT THAT THE TRANSMISSION IS AN AUTOMATIC BUT FUNCTIONS LIKE A MANUAL TRANSMISSION. SOON AS I GET IN THE CAR DRIVE IT ABOUT 5 MILES AND IT STARTS DOING IT. I'M NERVOUS DRIVING IT CAUSE IT ALSO FEELS LIKE IT'S GOING TO DIE IN THE MIDDLE OF ACCELERATION. I FEEL THAT SAFETY IS COMPROMISED BY THIS ISSUE. IT SHUDDERS THE MOST AT ABOUT 18-20MPH FROM 0MPH. I DON'T SEE HOW THIS CAN BE NORMAL, IT FEELS SO UNSAFE. *TR

2 CONTINENTAL CONTIPROCONTACT TIRES HAVE SIDEWALL BUBBLES ON MY 2013 FORD FOCUS. FEAR I WILL HAVE A BLOWOUT ON THE FREEWAY. *TR

WITHIN A FEW DAYS OF INITIAL PURCHASE I NOTICED A RATTLE/CRUNCHING/GRINDING NOISE FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS PREVALENT DURING REVERSE AS A RATTLE AND DURING LEFT TURNS AS CRUNCH AND SOMETIMES GRINDING NOISE. *TR

NOTE: THE FOLLOWING ISSUES ARE INTERMITTENT BUT PROGRESSIVE I.E., GETTING WORSE. ERRATIC TRANSMISSION SHIFTS: (1) LAGS (OPPOSITE OF #2 NEXT) DURING ACCELERATION FROM FULL STOP. (2) SUDDEN HIGH SPEED ACCELERATION THAT IS OUT OF PROPORTION FROM FORCE APPLIED TO ACCELERATOR PEDAL FROM FULL STOP I.E. THE FRONT WHEELS BRAKE TRACTION AND SPIN. (3) TRANSMISSION SHUTTERS DURING NORMAL ACCELERATION. (4) TRANSMISSION APPEARS TO GEAR SEARCH DURING NORMAL DRIVING CONDITIONS AT SPEEDS FROM 40 TO 50 MPH. THIS IS INDICATED BY CHANGES IN TACHOMETER READINGS (UP AND DOWN) AS WELL AS FEEL TO THE DRIVER. (5) VEHICLE WILL NOT MAINTAIN POSITION I.E., ROLLS BACKWARD, ON THE SLIGHTEST INCLINE. BRAKE PRESSURE MUST BE MAINTAINED TO PREVENT ROLL BACK. *TR

BOUGHT A NEW FORD FOCUS HATCHBACK. TRANSMISSION PROBLEMS FROM THE START. HESITATES AND JERKS WITH GRINDING SOUNDS. TOOK TO DEALER TWICE AND THEY DID NOTHING. *TR

I BOUGHT MY 2013 FOCUS SE PRE OWNED WITH 19500 MILES IN MARCH OF 2014. WITHIN A MONTH THE CAR WAS SHAKING HORRIBLY AT STOP AND AT SPEEDS BETWEEN 0-30MPH, WHILE GRINDING-LIKE NOISE CAME FROM THE TRANSMISSION. I AM IN FEAR OF MY WIFE AND MY SAFETY, I ALMOST GOT REAR ENDED BY A BIG 1 TON DIESEL TRUCK BECAUSE MY CAR WOULD NOT ACCELERATE FROM STOP. I TOOK IT THE DEALER AND THE CAR WAS "REPAIRED" BY THE FORD DEALERSHIP WHERE I BOUGHT IT FROM. AFTER TAKING IT HOME 2 WEEKS LATER I BROUGHT THE CAR BACK BECAUSE THE SAME PROBLEMS WERE OCCURRING. FORD SERVICE ASSURED ME THERE WAS ABSOLUTELY NOTHING WRONG WITH MY CAR. ME BEING A CHEMICAL PLANT WORKER WORKING OVERNIGHTS MADE IT DIFFICULT TO BRING THE CAR IN FOR A THIRD TIME DURING THEIR BUSINESS HOURS. FIRST CHANCE I GOT I BROUGHT THE CAR BACK TO THE DEALERSHIP A MONTH LATER TO GET IT FIXED AGAIN. I TALKED TO THE DEALER MANAGER AND HE GUARANTEED ME HE WOULD HELP ME WITH THIS ISSUE, HE TOOK ME TO THE FORD SERVICE MANAGER JUST FOR HIM TO TELL ME "ITS NORMAL" FOR THAT CAR TO DO THAT. THEY SAID ALL THEY COULD DO IS SOME COMPUTER RESET TO THE CAR AND GAVE IT BACK TO ME. THE SERVICE MANAGER TOLD ME THE CAR WILL START SHAKING AGAIN EVENTUALLY AND THERE'S NOTHING THEY CAN DO TO FIX THAT PROBLEM BECAUSE THAT'S THE WAY THE TRANSMISSION WAS DESIGNED. I AM IN THE PROCESS OF FILING A LEMON LAW COMPLAINT AGAINST FORD. WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. *TR

MY FOCUS HAS BEEN IN THE SHOP 3 TIMES TO KEEP FIXING THE SAME TRANSMISSION PROBLEM AND NOW IT IS GOING BACK IN TO THE SHOP FOR THE FOURTH TIME FOR THE SAME PROBLEM. THE TRANSMISSION KEEPS ON SHUDDERING, JERK S AND SLIPS OUT OF GEAR. IT HAS ROLLED BACK ON TAKE OFF. THE ENGINE GOES BUT THE TRANSMISSION DOESN'T. I HAVE TOOK MY CAR TO INTO 3 DEALERS HOPING THAT ANOTHER CAN FIX THE PROBLEM. I FEEL UNSAFE FOR MY WIFE DRIVING IT TO WORK. SHE HAS TO BE VERY CAREFUL WHEN SHE GETS ONTO THE HIGHWAY AND AT STOPS. SHE HAS TO DRIVE WITH BOTH FEET SO THE CAR WON'T GO BACKWARDS. SHE ALSO HAS TO WORRY ABOUT THE CARS BEHIND HER WHEN SHE TRIES TO TAKE OFF AT STOP LIGHTS. FORD HAS OFFERED ME A FREE OIL CHANGE WHICH I THOUGHT WAS FUNNY. MY WIFE HAS TO DRIVE IT TO WORK WE HAVE NO CHOICE IN THE MATTER SINCE IT IS OUR ONLY CAR. IF MY WIFE GETS HIT OR IF SHE HITS ANOTHER CAR I WILL BE GETTING A LAWYER BECAUSE FORD KNOWS ABOUT OUR PROBLEMS. I ASKED TO TRADE IT FOR ANOTHER BUT THEY DON'T WANT TO FIX THE PROBLEM OR DO A TRADE. THEY DID OFFER ME 1400 DOLLARS OFF A NEW 30,000 CAR BUT WE JUST BOUGHT THIS ONE AND CAN NOT AFFORD ANOTHER AT THIS TIME. PLEASE HELP US GET THIS UNSAFE MATTER FIXED. THANK YOU VERY MUCH FROM MY FAMILY TO YOURS ON THIS VERY UNSAFE MATTER.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE ACCELERATING FROM STANDING POSITION (AT STOP LIGHT PENDING GREEN LEFT TURN) I HEAR GRINDING AND A POP NOISE COMING FROM ENGINE WHEN TRANSMISSION APPARENTLY SLIPPED (DISENGAGED) SO THAT THE FORWARD DRIVE WILL NOT OPERATE. CAR'S MOMENTUM KEPT CAR MOVING FORWARD BUT WITHOUT POWER FROM DRIVETRAIN. PUTTING CAR IN REVERSE GEAR CAUSES SEVERE GRINDING NOISE AND NO CHANGE IN MOTION. CAR DOES NOT HAVE FORWARD OR REVERSE MOVEMENT WHEN PUT INTO GEAR AND IS COMPLETELY DISABLED. CAR THAT WAS BEHIND ME SUDDENLY SWERVED TO PREVENT REAR-END COLLISION WITH MY RAPIDLY DECELERATING VEHICLE (WITH NO BRAKE LIGHTS ACTIVATED TO WARN OF RAPID DECELERATION). *TR

WHEN DRIVING AT HIGHWAY SPEEDS OF ABOUT 65+ MPH THE STEERING WHEEL WILL HAVE A NOTCHY FEEL WHEN YOU TRY AND TURN IT FROM THE CENTER TO CORRECT DIRECTION, WHICH RESULTS IN A JOLT* THAT OVER CORRECTS CAUSING YOU TO HAVE TO CORRECT AGAIN, WHERE THE ISSUE COMES INTO PLAY ONCE AGAIN. DOING SO MAKE IT FEEL AS IF YOU HAVE TO CONSTANTLY TURN THE WHEEL BETWEEN THE NOTCH POINTS IN ORDER TO GO IN A STRAIGHT LINE, WHICH MAKES THE CAR HANDLE IN A VERY UNSAFE MANNER, WHEN YOU TAKE INTO ACCOUNT THAT WHEN THE WHEEL GOES INTO THE NOTCH THE CAR HEADS STRAIGHT FOR THE CAR NEXT TO YOU OR THE BARRIER/DITCH ON THE SIDE OF THE ROAD. I HAVE TO TAKE 500 MILE TRIPS EVERY MONTH, AND THIS BECOMES A SERIOUS PROBLEM AT THE SPEEDS AND DISTANCES THAT I HAVE TO DRIVE. * THIS JOLT IS LIKE YOU HAVE TO TURN OVER A BUMP, THERE IS A POINT THAT REQUIRES MORE FORCE TO TURN THAN NORMAL, BUT THE MOMENT IT BREAKS THAT BARRIER, IT GOES BACK TO NORMAL CAUSING THE WHEEL TO TURN AND STICK INTO ANOTHER POSITION/NOTCH. THERE IS A NOTCH BOTH LEFT AND RIGHT ABOUT 10-15 DEGREES OF CENTER, MEANING ONCE YOU BREAK THE INITIAL FORCE TO MOVE FROM THE CENTER, IT WILL "CLUNK" INTO THE NOTCH AT 10-15 DEGREES FROM CENTER. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION SHIFTED WITH LITTLE ACCELERATION AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO A DIFFERENT GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,328.

THIS IS A FOLLOW ON TO AN ORIGINAL COMPLAINT SUBMITTED. THIS FIRST TIME THE ENTIRE TRANSMISSION WAS REPLACE AND FIXT THE ISSUE FOR 10,000 MILES. THE NEW TRANSMISSION AGAIN STARTED TO HESITATE WHEN THE OUTSIDE TEMPERATURE IS OVER 80 DEGREES. SEVERE SHUDDER WHEN SHIFTING FROM 1ST INTO 2ND. THEN THE VEHICLE WOULD REACH 5 MPH ACCELERATING FROM A STOP AND THE ENGINE RPMS WOULD JUMP TO 5000 AND THE VEHICLE WOULD ONLY CREEP ALONG AT 5 MPH. THIS HAPPENED IN HEAVY TRAFFIC WITHOUT WARNING. LIMPED THE CAR INTO THE DEALER WHO HAD TO REPLACE THE TRANSMISSION TCM. THE CONTROLLERS SEEM TO LAST BETWEEN 10,000 AND 16,000 MILES. WHEN THE VEHICLE EXPERIENCES A FAILED TRANSMISSION CONTROLLER IN HEAVY TRAFFIC, THIS POSES A VERY UNSAFE CONDITION AS OTHER CARS ARE TRYING TO DRIVE AROUND AT 45 MPH. *TR

GOING FOR TRANSMISSION #2 SEE IF THIS ONE CAN LAST MORE THAN 3 MONTHS. LAST FORD I WILL BUY SHOULD HAVE KEPT MY 2008 TAURUS HAD ONE PROBLEM WITH IT THE WHOLE TIME I OWNED IT. WHAT HAPPENS WHEN MY WARRANTY RUNS OUT AND EVERY THREE MONTHS I HAVE TO HAVE CLUTCHES CHANGED. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DRIVING AT ANY SPEED. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH GREAT FORCE TO GAIN ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES FOR REPAIRS. THE DEALER REBUILT THE TRANSMISSION AND CLUTCH AND UPDATED THE SOFTWARE, BUT THE VEHICLE JERKED VIOLENTLY AND PRODUCED A GRINDING NOISE WHEN THE GEARS WERE CHANGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,109.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DRIVING AT ANY SPEED. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH GREAT FORCE TO GAIN ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES FOR REPAIRS. THE DEALER REBUILT THE CLUTCH AND UPDATED THE SOFTWARE, BUT THE VEHICLE JERKED VIOLENTLY AND PRODUCED A GRINDING NOISE WHEN THE GEARS WERE CHANGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

MY CAR HAS HAD THE STEERING FIXED, THE ALTERNATOR REPLACED AND THE CLUTCH FIXED 5-6 TIMES IN 6 MONTHS. MY TRANSMISSION/CLUTCH IS STILL NOT REPAIRED. SOMEONE IS GOING TO DIE IN THIS CAR AND I CAN'T AFFORD TO GET RID OF IT SO I AM FORCED TO PUT MY LIFE IN DANGER EVERY DAY. I HAVE A LEMON LAW ATTORNEY AND FORD WILL STILL DO NOTHING. I PAID $1095 FOR AN AUTOMATIC TRANSMISSION AND I DO NOT HAVE AN AUTOMATIC TRANSMISSION. FORD COMMITTED FRAUD WITH THIS SALE. *TR

CVT AUTOMATIC TRANSMISSION SHUTTERS, KNOCKS, DELAYS THEN ACCELERATES. DIFFICULT TO PREDICT WHEN. SOMETIMES OK OTHER TIMES IT HESITATES UPON ACCELERATION. WHILE TURNING LEFT WAS ALMOST HIT BY ONCOMING TRAFFIC DUE TO THE UNPREDICTABLE SHUTTER AND DELAY. FORD DEALER SAYS TRANSMISSION IS NORMAL AND TO EXPECT THAT. THERE IS NO WAY THIS IS SAFE. *TR

UPON ACCELERATION, FROM STOP OR MOVING, THE VEHICLE SHAKES, JERKS, AND RATTLES VIOLENTLY. THE TRANSMISSION WILL GRIND AND WILL HESITATE TO ENGAGE. TRYING TO PULL OUT INTO MOVING TRAFFIC, I WAS ALMOST IN AN ACCIDENT MULTIPLE TIMES DUE TO THE ENGINE PROPERLY "REVVING UP" BUT THE TRANSMISSION FAILING TO EITHER ENGAGE, LATE TO ENGAGE, OR MISSING THE PROPER GEAR. ON EVEN SLIGHT INCLINES THE VEHICLE WILL ROLL BACKWARDS QUICKLY WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR. TAKEN TO DEALERSHIP WHO CONFIRMED FAILURE OF CLUTCH AND SEALS BUT FORD DOES NOT HAVE AVAILABILITY ON PARTS. MULTIPLE DEALERSHIPS TOLD ME THIS PROBLEM IS IN EVERY 2013 FOCUS, AND READING ONLINE CONFIRMS THOUSANDS UPON THOUSANDS OF PEOPLE WITH THE SAME ISSUE. THIS IS CLEARLY A SAFETY ISSUE AND I'M NOW DRIVING A CAR WITH A CONFIRMED FAILURE ITEM THAT CANNOT BE REPLACED. DEALERSHIPS ALSO HAVE TOLD ME "THIS PROBLEM WILL BE PRESENT FOREVER" OR IS "NOT FIXABLE". *TR

SINCE I BOUGHT THE CAR IS BEEN HAVING A LOT OF ISSUES WITH CHANGING GEARS,I CALLED AND FORD SAID IT WAS NORMAL.BUT I HAD AN INCIDENT IT WAS VERY SCARY EVERY TIME YOU ARE IN TRAFFIC AND THE CAR COMES TO A COMPLETE STOP, IF YOU TRY TO ACCELERATE THE CAR IT GOES HARD AND FAST I ALMOST CRASHED THE PERSON RIGHT IN FRONT OF ME.THE OTHER INCIDENT I WAS IN A PARKING LOT AND HAD THE CAR ON REVERSE AND THE CAR ACTUALLY WENT FORWARD IT WAS VERY SCARY I WENT ONLY AND SEE MANY CUSTOMERS COMPLAINING ABOUT SIMILAR ISSUES I JUST DON'T UNDERSTAND WHY THEY ARE TAKING SO LONG TO ISSUE A RECALL ON THIS MODELS IS VERY DANGEROUS THEY NEED TO AVOID ANY FURTHER INCIDENTS I DON'T FEEL SAFE IN THIS CAR AND I DON'T WANT TO PUT SOMEONE ELSE IN DANGER TO FOR SOMETHING THAT COULD BE AVOIDED. I REALLY PRAY AND HOPE THAT THEY DO SOMETHING ABOUT IT NOW THESE CARS NEED TO BE OFF THE STREET NOW. *JS

VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP, AND ON SEVERAL OCCASIONS WHILE ACCELERATING THE TRANSMISSION SLIPS OUT OF GEAR (DRY TYPE AUTOMATIC TRANSMISSION) AND THERE IS NO CONTROL UNDER POWER. I HAVE TO COAST TO THE SIDE OF THE ROAD AND TURN OFF THE CAR AND RESTART IT AND HOPE THAT THE TRANSMISSION REENGAGES. . THIS HAS HAPPENED ON BOTH THE STREET AND HIGHWAY. ON THE HIGHWAY I HAVE TO CONTEND WITH THE POSSIBLE CHANCE OF BEING REAR ENDED BY A VEHICLE TRAVELING MUCH FASTER THAN ONE ON THE STREET. THIS HAS HAPPENED ON A REGULAR BASIS, AND THE DEALER HAS YET TO FIX THE PROBLEM. THIS PROBLEM HAS EXISTED AS LONG AS I HAVE OWNED THE CAR. *JS

I PURCHASED MY 2013 FOCUS TITANIUM, AUTO TRANSMISSION, IN SEPTEMBER 2013. AFTER A FEW DAYS, I NOTICED HESITATION/SHUDDERING, JERKING, AND GRINDING WHEN ACCELERATING FROM A STAND-STILL/"OFF THE LINE" AS WELL AS WHEN THE CAR WAS DOWNSHIFTING FROM HIGHER GEARS. I CALLED MY DEALER, NAZARETH FORD IN NAZARETH, PA, TO REPORT THE ISSUE. I WAS TOLD BY THE DEALER THAT THIS WAS "NORMAL" FOR THE TRANSMISSION, WHICH IS A "MANUAL AUTOMATIC" TRANSMISSION. I WAS SKEPTICAL, BUT I WAS ADVISED TO DRIVE 500 MILES AND SEE IF THE PROBLEM CORRECTED ITSELF. I WAS DISCOURAGED TO MAKE AN APPOINTMENT, SINCE THIS WAS SUPPOSED TO BE "NORMAL" AND I HAD NOT REACHED 500 MILES YET TO SEE IF IT WOULD IMPROVE. IT NEVER DID AND HAS ONLY GOTTEN WORSE. LAST WEEK AFTER ALMOST A YEAR AND 17,500 MILES WITH NO IMPROVEMENT, I WAS FED UP. I CALLED THE DEALER TO MAKE AN AN APPOINTMENT. THE DEALER KEPT THE CAR TWO DAYS AND REPORTED THAT THEY REPROGRAMMED THE TRANSMISSION. I PICKED THE CAR UP LAST SATURDAY AND AFTER 15 MINUTES OR LESS, THE ISSUES RETURNED. I CONTACTED THE DEALER AGAIN AND THE PERSON DID NOT RETURN MY PHONE CALL. I VISITED IN PERSON AND WAS ADVISED AGAIN THAT I SHOULD DRIVE ANOTHER 500 MILES SO THE REPROGRAM COULD TAKE EFFECT. THE DEALER COMMENTED THAT A NUMBER OF CUSTOMERS HAVE COME BACK FOR PREMATURE TRANSMISSION REPLACEMENTS, WHICH DID NOT LEAVE ME WITH A GREAT FEELING. THIS ISSUE HAS PROVED TO BE POTENTIALLY LIFE-THREATENING ON A NUMBER OF OCCASIONS, SUCH AS COMING TO A STOP AT THE END OF AN INTERSECTI

WHEN TURNING A CORNER AND ATTEMPTING TO ACCELERATE THE CARE SHUDDERED AND MADE LOUD NOISES. IT PROGRESSED TO SHUDDERING EVERY TIME I ACCELERATED...CLIMBING SMALL GRADE, CHANGING SPEED ZONES ETC. THIS IS AN AUTOMATIC CAR. I HAD IT INTO SHOP WHERE THEY CLEANED CLUTCHES AND THE PROBLEM PERSISTED AND NOW THERE WAS SHUDDERING WHEN I ATTEMPTED TO BACK DOWN A SMALL DRIVE WAY INCLINE. THE CAR CONTINUES TO SHUDDER AND MAKE NOISE. THE SERVICE DEPARTMENT TELLS ME THE CAR NEEDS TO LEARN MY DRIVING STYLE....BS. THIS IS EMBARRASSING AND FRUSTRATING NOT TO MENTION THAT I FEEL VERY UNSAFE DRIVING A CAR WITH TRANSMISSION PROBLEMS. I WAS TOLD TO DRIVE IT MORE, BUT I REFUSE TO DRIVE A BRAND NEW CAR WITH THESE ISSUES. *JS

I WAS STOPPED IN LINE AT A LIGHT. WHEN THE LIGHT CHANGED I PUSHED ON THE GAS AND THE CAR WOULD NOT MOVE- IT SOUNDED LIKE THE ENGINE WAS STUCK IN NEUTRAL. I SHUT THE CAR OFF AND RESTARTED IT AND THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ALMOST REAR-ENDED SEVERAL TIMES AS THE CAR WOULD NOT MOVE. I HAD IT TOWED TO THE DEALER ONLY TO BE TOLD THAT THEY DIDN'T KNOW WHAT WAS WRONG-AFTER TWO DAYS I WAS TOLD IT WAS DUE TO AN UPDATE THAT NEEDED TO BE DONE TO THE ENGINE SOFTWARE AND THAT IT WAS NOT COVERED UNDER EITHER THE BASIC WARRANTY OR THE EXTENDED WARRANTY AND I WOULD HAVE TO PAY FOR THE REPAIR. I HAD THE SAME VEHICLE TO THE DEALER FOR A SOUND IN THE ENGINE ON 6/30 AND THEY COULDN'T FIND ANYTHING! I HAVE A FRIEND WHO HAD THE SAME ISSUE WHEN HIS CAR WAS A MONTH OLD AND THEY COVERED THE COST OF HIS REPAIR. *TR

AT 15,583 MILES THE TRANSMISSION WAS SHIFTING VERY HARD AND AT RANDOM TIMES CHANGING GEARS. THE DEALER SAID THE DOUBLE CLUTCH TRANSMISSION HAD FAILED AND I HAD TO WAIT THREE WEEKS FOR THE DEALER TO REPLACE THE TRANSMISSION. THEY SAID THEY HAD SO MANY CARS AHEAD OF ME TO JUST DRIVE THE CAR AS THE TRANSMISSION HAD ALREADY FAILED AND IF IT STRANDED ME, THEY WOULD TOW THE CAR IN. THREE WEEKS LATER THE TRANSMISSION WAS REPLACED AND THE CONDITION WAS CORRECTED. NOW AT 26,400 MILES, DURING A VERY HOT DAY, THE CAR LUNGED WHEN ACCELERATING AND THEN LOSS POWER DURING AN ACCELERATION FROM A STOP. MULTIPLE TIMES THE CAR FOLLOWING BEHIND HAD TO 'PANIC STOP' OR WOULD HAVE REAR ENDED MY CAR. AFTER ABOUT 40 MILES OF DRIVING, THE 'CHECK ENGINE' LIGHT CAME ON. THE DEALER LOOKED AT THE CAR AND SAID THEY COULD NOT WORK ON THE CAR FOR AT LEAST A WEEK BUT READ THE ERROR CODES AND TURN OFF THE CHECK ENGINE LIGHT. I WAS INSTRUCTED TO DRIVE THE CAR UNTIL NEXT WEEK AS IT WAS SAFE TO DRIVE. AFTER EXPERIENCING THIS CONDITION, NO ONE WOULD THINK THIS CAR IS SAFE TO DRIVE. THEN I WAS TOLD THAT AFTER THEY CHECK OUT THE CAR, IF THE TRANSMISSION HAS FAILED AGAIN, IT WOULD TAKE AT LEAST THREE WEEKS FOR THEM TO GET A NEW ONE AND THEY WOULD NOT BE ABLE TO FIX IT ANY SOONER AS THEY HAVE SO MANY CARS AHEAD OF MINE THAT NEED NEW TRANSMISSIONS. FOR THE PAST FEW DAYS, THE AMBIENT TEMPERATURE HAS BEEN MUCH LOWER AND THE LUNGING HAS STOPPED. HOWEVER, THE TRANSMISSION EITHER SHIFTS PERFECT OR SHIFTS HARD AND IS AGAIN R

COMPLAINED TO SERVICE WRITER WHEN I BROUGHT THE CAR IN WITH THE STUTTERING PROBLEM WHEN I START TO DRIVE. WAS TOLD THAT IT IS BECAUSE FORD HAD REDESIGNED A MANUAL TRANSMISSION TO MAKE IT AUTOMATIC TO INCREASE THE GAS MILEAGE. WAS TOLD TO BRING IT BACK IF GOT WORSE. IT HAS AND MUCH WORSE, NOW IT NOT ONLY SHUTTERS BUT IT HAS A KNOCKING SOUND. I NOTICED A BLACK RING AROUND THE AREA WHERE THE TWO PIECES ARE BOLTED TOGETHER. I HAVE TO DRIVE 24 MILES TO WORK EACH DAY ON THE INTERSTATE AND HAVE MAJOR CONCERNS ABOUT BEING STRANDED ON THE SIDE OF ROAD. I WAS TOLD THAT FORD HAD GOT IT'S ACT TOGETHER FINALLY AND DECIDED TO GET THE FOCUS SE. WORST MISTAKE I MADE. SHOULD HAVE BOUGHT THE KIA SOUL LIKE I PLANNED OR THE CHEVY CRUZE. *TR

MY CAR HAS A VERY LOUD RATTLING NOISE WHEN IT SHIFTS, TOOK TO DEALER,FLANDERS AND PATCH IN LEBANON NH ON 07/22/13 THEY LOOKED AT IT, AND SAID ITS THE TRANSMISSION, {SOME PART} ? WAS TOLD IT WAS THE NATURE OF THE BEAST, AND I WOULD HAVE TO LIVE WITH IT. WILL VERY LIKELY TRY MY HARDEST TO , TELL EVERY ONE NOT TO BUY THIS TYPE OF CAR,. *TR

AS I WAS DRIVING THE CAR, AT LOW RPM'S THE CAR WOULD STUTTER AND STALL. IT IS MORE PRONOUNCED WITH THE AIR CONDITIONING ON. TOOK IT TO THE DEALER AND COULD FIND NOTHING WRONG WITH IT, I WAS TOLD THIS IS COMMON. ON MY WAY HOME FROM THE DEALER THE CAR STALLED LEAVING A GREEN TRAFFIC LIGHT AND I WAS ALMOST HIT IN THE REAR END. THE CAR FINALLY LITE A CHECK ENGINE LIGHT 3 WEEKS LATER. DEALER CHANGED AN O2 SENSOR AND 4 DAYS LATER IN JULY CAR WENT INTO "LIMP MODE" IN FIRST GEAR AS I WAS LEAVING A RESTAURANT. THE CAR HESITATED AND STALLED IN TRAFFIC, I WAS ALMOST HIT IN THE REAR OF THE CAR AGAIN. THE DEALER CLAIMS THAT THE AN ACTUATOR CONTROLLING THE RADIATOR VENTS IS BAD, BUT THIS SHOULD NO HAVE CAUSED THE CAR TO GO INTO LIMP MODE. FORD HAS A TSB FOR A WIRING HARNESS PROBLEM, THE NUMBER IS TSB 13-9-7 THAT EXPLAINS THE ISSUES OF STUTTERING AND STALLING, BUT UNLESS 2 CODES ARE READ ON THE COMPUTER THEY REFUSE TO FIX IT. THE PROBLEM IS WELL DOCUMENTED ON FORDFOCUSST.ORG WEBSITE. HUNDREDS, IF NOT THOUSANDS OF CARS HAVE THE SAME ISSUE. I BELIEVE THAT ONE DAY SOMEONE, IF NOT MANY PEOPLE, WILL BE SERIOUSLY HURT DUE TO THIS ISSUE. *TR

TRANSMISSION SLIPS AND WILL NOT ACCELERATE AT A STOP OR SLOW SPEED WILL NOT PROPERLY GO TO THE 1ST GEAR SPEED TRIES TO JERK AND STOP ALSO ROLLS BACK ON A SMALL INCLINE WHEN STOPPED ON A HILL FOR A RED LIGHT .MUST STEP ON GAS ALOT SO I DON'T ROLL BACKWARDS WHEN THE LIGHT TURNS GREEN. VERY BAD JERKING WHEN YOU TRY TO ACCELERATE INTO TRAFFIC ON HIGHWAY.I BOUGHT THE CAR BRAND NEW HAVE HAD THIS PROBLEM FORM THE VERY FIRST DAY. *TR

I HAVE HAD MY 2013 FORD FOCUS SEVERAL TIMES IN THE DEALER, FOR TRANSMISSION PROBLEMS WITH THEIR DUAL CLUTCH TRANSMISSION INCLUDING EXCESSIVE NOISE DURING ACCELERATION, THE GEAR SHIFT AROUND ON THE STOP AND GO TRAFFIC EVEN WITH 5 MPH SPEED, HESITATION WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC, AND JERKY ACCELERATION, ESPECIALLY FROM 1ST TO 2ND GEAR. EVERY TIME THEY TOLD ME IT IS NORMAL, AND TOLD ME IF THE CAR ISN'T BREAK DOWN OR WITH AN ENGINE LIGHT ON, THEY CAN'T DO ANYTHING. I DO NOT FEEL SAFE DRIVING THE VEHICLE ANYMORE, ESPECIALLY IN HEAVY TRAFFIC AS I NEVER KNOW WHEN IT IS GOING TO FAIL TO ACCELERATE. FORD INSISTS THESE ISSUES ARE NORMAL, AND TELL ME I CAN WAIT UNTIL BEFORE MY WARRANTY EXPIRE TO COME BACK TO FIX (DON'T KNOW WHAT THAT MEAN?) *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE TRANSMISSION FAILED TO SHIFT INTO A HIGHER GEAR AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED SEVERAL TIMES AND THE ENGINE LIGHT REMAINED ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED OUT OF PARKED INDEPENDENTLY. THE DEALER ADVISED IT WAS NORMAL FOR THE VEHICLE TO ROLL OUT OF PARK ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,000.

AUTOMATIC TRANSMISSION SHUTTERS, JERKS, LUNGES, SOMETIMES DANGEROUSLY FORWARD LIKE SOMEONE "POPPED THE CLUTCH". QUESTIONED DEALER AT PURCHASE AND WAS TOLD "BREAK IN". QUESTION DEALER PRIOR TO 10K SERVICE WAS TOLD "NORMAL". AT 10K SERVICE REQUESTED COMPUTER REPROGRAMMING AND UPDATES TO TRANSMISSION. WAS GIVEN AN "OFFICIAL FORD DESCRIPTION" DOCUMENT OF TRANSMISSION BASICALLY TOLD "NORMAL". TOOK CAR TO DIFFERENT DEALER FOR 20K SERVICE. TOLD THEM RE: SHUTTER, JERKING, AND LUNGING FORWARD. THEY FOUND CLUTCH OIL LEAK. REPLACED SEALS AND CLUTCH AND REPROGRAMMED COMPUTER. 2 WEEKS LATER CAR IS WORSE THEN BEFORE. SAME ISSUES BUT WORSE AND NOW A SLIGHT CLANKING/GRINDING SOUND AT LOWER SPEEDS DURING ACCELERATION AND HESITATION. WILL RETURN FOR SERVICE AGAIN.