Page 29 of 43 · complaints 1,401–1,450 of 2,112

2013 Ford Focus complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Structure › Body
Filed Jun 27, 201652,460 milesCA

DRIVERS SIDE REAR DOOR SUDDENLY OPENED WHILE DRIVING AND NOW WILL NOT LATCH. GRAND DAUGHTERS CAR SET FLEW OUT OF CAR - LUCKILY SHE WAS NOT IN IT. APPARENTLY THE IS A COMMON PROBLEM AND SO FAR NO RECALL FORD HAS OTHER MODELS WHICH USE TEH SAME PART NUMBER THAT HAVE A RECALL IF THOSE EXACT PARTS ARE COVERED WHY NOT THESE?

Power Train
Filed Jun 24, 201629,800 milesTX

TRANSMISSION/CLUTCH PROBLEM. CONSISTENTLY GRINDS, LUNGES FORWARD, SPUTTERS WHEN TAKING OFF, TURNING & SLOWING DOWN. IT FEELS LIKE THE CAR IS GOING TO STALL OUT. WORST WHEN IT IS HOT OUTSIDE. HAVE BEEN BACK TO THE DEALER 3 TIMES FOR THE SAME PROBLEM! I HAVE READ THE NUMEROUS COMPLAINTS ABOUT THIS VEHICLE AND IT SEEMS THAT I AM NOT THE ONLY ONE THAT THIS PROBLEM IS HAPPENING TO . IT ALL STARTED 6 MONTHS AFTER I BOUGHT THE VEHICLE 4/2013.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 24, 201687,000 milesAZ

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V085000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Engine
Filed Jun 23, 2016NV

ENGINE LIGHT COMES ON, CAR WILL NOT BACK UP, DRIVING CAR WILL HESITATE GOING FORWARD, AND SOMETIMES AS DRIVING HESITATES TO CHANGE GEARS. TOOK TO FORD THREE TIMES INCLUDING A FREE RECEIVING RECALL LETTER. HAD TO BUY A BATTERY FOR THEM TO CHECK CAR! NO PROBLEM STARTING EVER! IDLING CAR WILL CAUSE CAR TO HESITATE GOING WHILE DRIVING. RECALL WAS FOR A PART FOR TRANSMISSION, AND ASOFTWARE UPDATE PROGRAM 15B22

Fuel/Propulsion System
Filed Jun 23, 201679,500 milesND

CAR WILL DIE WHILE DRIVING OR STOPPED AT LIGHT OR STOP SIGN. CAR WILL DIE AFTER PUTTING GAS IN TANK. CAR DIED WILL DRIVING AT A SPEEDS OF 20MPH-65MPH ON MULTIPLE OCCASIONS. WAS FORCED TO MAKE DANGEROUS MANEUVERS TO GET OFF HIGHWAY AND ON 2 OCCASIONS CAR DIED IN MIDDLE OF AN INTERSECTION. WAS TOLD BY MECHANIC THE VEHICLE GAS TANK HAD THE PRESSURE OF A DIESEL (1000LBS) WHEN A NORMAL SEDAN SHOULD BE 300-400LBS OF PRESSURE. THE PRESSURE CAUSED THE GAS TANK TO BECOME INVERTED AND BROKE ALL ATTACHMENTS CONTAINED TO THE FUEL PUMP. THIS IS NOT THE RESULT OF DRIVER. THE CAR IS DEFECTIVE AND THE RESULTS MAY LEAD TO SERIOUS INJURIES OR POSSIBLE DEATH.

Power Train › Clutch Assembly
Filed Jun 22, 201632,152 milesVA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS SERVICED FOR FREE PER A MANUFACTURER RECALL WITH A REMEDY TO REPLACE THE CLUTCH ASSEMBLY. THE CONTACT STATED THAT THE REMEDY DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 32,152.

Structure › Body
Filed Jun 21, 2016TX

FRONT DRIVERS DOOR WILL NOT CLOSE. IT SEEMS THERE IS A PROBLEM WITH THE DOOR LATCH. IT DOES NOT LATCH CLOSE. THE DOOR WILL OPEN FREELY.

Power Train
Filed Jun 21, 201654,672 milesIL

I HAVE HAD THIS CAR FOR 2 YEARS AND IT CONSTANTLY SHUDDERS. EACH TIME I GO TO FORD THEY DO A "SOFTWARE" UPGRADE BUT IT DID NOT FIX THE PROBLEM. MORE RECENTLY MY CLUTCH WENT OUT AND NEARLY KILLED SOMEONE WHEN IT JUMPED BACK INTO GEAR. THEY REPLACED THE CLUTCH BUT NOT THE PROBLEM THAT CAUSED IT. SO WHEN DOES SOMEONE HAVE TO DIE FOR FORD TO RECALL THE VEHICLE? IT STILL SHAKES AND SHUDDERS.

Electrical System
Filed Jun 13, 2016TX

VEHICLE WAS PARKED. I WENT TO TURN ON THE CAR, AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN AT ALL. HAD THE CAR TOWED TO THE DEALERSHIP. THE SERVICE MANAGER SAYS THE ELECTRIC STEERING RACK AND PINION HAS FAILED AND HAS TO BE REPLACED AT A COST OF 1,497.00. IN ADDITION, THE CAR HAS ALSO HAD NUMEROUS REPAIRS TO THE TRANSMISSION SYSTEM. THE CAR HAS HAD PROBLEMS WITH THE TRANSMISSION SINCE THE VERY FIRST DAY OF PURCHASE. THE CAR WILL VIGOROUSLY SHUDDER AT RANDOM TIMES. THE SHUDDERING OCCURS EVERY TIME I DRIVE THE CAR AND IT CAUSES THE CAR TO VIOLENTLY JERK FORWARD. WE HAVE TAKEN THE CAR IN FOR ALL OF THE SERVICE UPDATES/RECALLS, AND THE TRANSMISSION PROBLEMS STILL PERSIST. THE COMPUTER SCREEN ALSO WILL TURN OFF RANDOMLY WHILE DRIVING. ONE TIME WHILE DRIVING ON A HIGHWAY, THE CAR DIED. IT WAS VERY DANGEROUS. I SHOULD NOT HAVE PURCHASED THIS CAR.

Power Train
Filed Jun 13, 201621,000 milesSC

THE 6-SPEED AUTO TRANSMISSION, WHEN ACCELERATING THE VEHICLE FROM A COMPLETE STOP, THE TRANSMISSION COMPONENTS THAT THE CAR IS EQUIPPED WITH CAUSES HESITATION AND SHUTTER ON TAKE OFF. THE ELECTRONIC CONTROL MODULE AND THE ELECTRONIC CLUTCH HAVE BOTH BEEN REPLACED ON RECALLS. THE ELECTRONIC CLUTCH ENGAGES ERRATICALLY, CAUSING THE CAR TO SHUTTER AND LARCH FORWARD AS IT ENGAGES. WHEN CHANGING OIL IN THIS CAR, THE OWNER TRIED TO DRIVE THE CAR UP A RAMP IN L RANGE ON THE GEAR SHIFT , THE ENGINE WOULD INCREASE IN RPM'S BUT THE CLUTCH WOULD NOT ENGAGE FULLY TO ALLOW THE VEHICLE TO GO UP THE RAMPS, LIKE IT WAS IN NEUTRAL. I HAD TO CHECK THE THE GEAR SHIFT, THOUGHT IT MIGHT HAVE BEEN IN NEUTRAL, IN WRONG SHIFT POSITION. WHEN EXPLAINING THIS TO THE SERVICE MANAGER AT OUR LOCAL DEALERSHIP, WE WERE TOLD THAT THE CAR CAN NOT GO UP A RAMP, THE TRANSMISSION IS DESIGNED FOR HIGH SPEED TAKE OFF. WE WERE TOLD THAT IT IS ONLY INTENDED TO BE LIFTED, NEVER IN MY 58 YEARS HAVE I EVER SEEN A CAR THAT WOULD NOT GO UP A RAMP, THE RAMP TO ME WOULD ONLY SIMULATE GOING UP A STEEP INCLINE, WHICH CAUSES MORE CONCERN WITH MY 19 YEAR OLD DAUGHTER DRIVING THIS VEHICLE TO AND FROM COLLEGE. FORD KEEPS TELLING US THAT THIS CAR IS OPERATING LIKE IT IS INTENDED TO, THEY ACUALLY GAVE US A PRINT OUT HOW THE CAR SHOULD FEEL AND REACT. ONE COMMENT READ THAT THE CAR FEELS LIKE IT IS PULLING A TRAILER, WHO WANTS A CAR THAT FEELS LIKE IT IS CONSTANTLY PULLING A TRAILER? THIS VEHICLE HAS BEEN IN THE SHOP EIGHT TO TEN TIM

Power Train
Filed Jun 13, 2016113,000 milesCA

HORRIBLE TRANSMISSION SHUDDER / SLIPPAGE WHEN ACCELERATING FROM A STOP THROUGH THE FIRST FEW GEAR CHANGES. ONGOING ISSUE.

Power Train
Filed Jun 9, 201625,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE "TRANSMISSION NOT IN PARK PLEASE SELECT (P)" MESSAGE APPEARED; HOWEVER, THE VEHICLE WAS ALREADY IN PARK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Steering
Filed Jun 8, 201648,000 milesWA

WHILE DRIVING ON A MAIN ROAD MY STEERING WHEEL SUDDENLY BECAME VERY TIGHT AND FELT AS IF IT LOCKED UP. I WAS UNABLE TO TURN THE WHEEL AND THEN THE LIGHT WENT ON SAYING POWER STEERING FAILURE. THE CAR BECAUSE EXTREAMLY DIFFICULT TO CONTROL AND NO LONGER SAFE TO DRIVE. WHEN I WOULD TRY TO TURN THE WHEEL I WOULD HEAR ALMOST LIKE A GRINDING SOUND AND THE WHEEL WOULD FEEL LIKE IT WAS ALMOST PUSHING BACK AGAINST ME TURNING IT. THE VEHICLE IS NO LONGER SAFE TO DRIVE AND WAS PURCHASED BRAND NEW AND HAS NEVER HAD ANY ISSUES UNTIL THIS.

Power Train › Clutch Assembly
Filed Jun 7, 201613,000 milesTX

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE CLUTCH MADE A LOUD NOISE WHILE SHAKING FORCEFULLY. THE FAILURE WAS DIAGNOSED BY THE MANUFACTURER AND THE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 13,000.

Unknown or Other
Filed Jun 6, 201648,259 milesAZ

ON 6/2/16 I WAS DRIVING DOWN A CITY STREET IN MY 2013 FORD FOCUS AND THE DRIVERS DOOR FLEW OPEN. AFTER BEING INSPECTED IT WAS OBVIOUS THAT THE DOOR LATCH HAD BROKEN. I FEEL THAT THIS IS A HUGE ISSUE AND IS VERY DANGEROUS. I HAVE HEARD FROM MULTIPLE OTHERS THAT THIS HAS HAPPENED TO THEM AS WELL

Unknown or Other
Filed Jun 6, 201641,342 milesAZ

DRIVERS SIDE DOOR LATCH DID NOT LATCH WHEN I GOT IN THE CAR. I TOOK MY VEHICLE TO SANTAN FORD IN GILBERT AZ. THEY CHARGED ME $618.37 TO REPAIR THE CAR. I DON'T UNDERSTAND WHY THIS IS NOT ON A RECALL AS OTHER FORD VEHICLES ARE BEING RECALLED. THE CAR HAS 42K MILES.

Structure › Body
Filed Jun 4, 2016AZ

I DROVE THE CAR AS USUAL TO WORK AND EVERYTHING WAS FINE. I HAD A CHEK UP APPOINTMENT TO GO TO AND I WAS GETTING READY TO LEAVE WORK. WHEN I WAS LEAVING I NOTICED MY DRIVER SIDE DOOR WOULD NOT CLOSE. I THOUGHT SOMETHING WAS OBSTRUCTING IT BUT THERE WAS NOTHING THAT PREVENTED THE DOOR TO FULLY CLOSE PROPERLY. ALREADY IN A RUSH I JUST DUCT TAPED MY DOOR CLOSE AND LEFT, THE WHOLE TIME DRIVING MY INTERIOR SYSTEM KEPT NOTIFYING ME THAT THE DOOR WAS OPEN. AFTER MY APPOINTMENT I DROVE STRAIGHT HOME AND HAVE NOT USED MY CAR. THE DRIVER SIDE STILL WILL NOT CLOSE OR LOCK WHICH MEANS I CANT LEAVE ANYTHING IN THE VEHICLE OR USE IT.

Steering
Filed Jun 2, 201650,000 milesTN

I WAS DRIVING ON THE INTERSTATE, AND HAD NOTICED MY STEERING WHEEL WAS KIND OF TIGHT, AND MAKING LITTLE ADJUSTMENTS DIDN'T FEEL NORMAL. I WAS TRAVELING AT 70 MPH, AND THE CAR COULDN'T MAKE A SMALL CURVE, I HAD TO SWERVE INTO THE NEXT LANE, ALMOST HIT THE CONCRETE WALL. MY WARNING LIGHT CAME ON STEERING ASSIST FAULT SERVICE IMMEDIATELY . I PULLED OFF THE INTERSTATE AS I DID THERE WAS A HORRIBLE GRIDDING SOUND AT ANY LITTLE TURN OF THE WHEEL. THE STEERING BECAME COMPLETELY USELESS, THE CAR WAS DRIFTING INTO ONCOMING TRAFFIC AND WOULDN'T TURN AT ALL. I PARKED THE CAR AND TURNED IT OFF, WHEN I TURNED IT BACKED ON THE ERROR HAS CHANGED TO COMPLETE SYSTEM FAILURE, AND THE STEERING WHEEL WILL NOT MOVE AT ALL.

Seat Belts
Filed May 31, 201673,000 milesWA

THE DRIVERS SIDE SEAT BELT RECEIVER BROKE. IT WILL NOT ACCEPT THE SEAT BELT BUCKLE. FORD IS CHARGING ME $250.00 TO FIX THIS. I DON'T FEEL I SHOULD HAVE TO PAY ANYTHING TO HAVE A SEATBELT FIXED.

Power Train
Filed May 30, 201619,613 milesNY

REAR MAIN SEAL FAILURE CAUSING COMPLETE LOSS OF TRANSMISSION FLUID AND ENGINE OIL, THIS COULD CAUSE THE ENGINE TO SEIZE UNEXPECTEDLY,LEAKAGE NOTICED AND THIS HAS REQUIRED THE REPLACEMENT OF SEAL AND CLUTCH 3 TIMES IN PAST 15 MONTHS

Power Train
Filed May 28, 201624,000 milesWA

I HAVE HAD 5 TRANSMISSION FAILURES SINCE I BOUGHT THE CAR. THE LAST 3 FAILURES OCCURRED IN LESS THAN 3 WEEKS (AND LESS THAN 30 MILES ON THE ROAD!) AND, WHEN THE LAST ONE HAPPENED, MY WIFE AND I HAVE ALMOST CRASHED. WE WERE DRIVING DOWNHILL ON A VERY STEEP ROAD AND SUDDENLY THE CLUTCH DISENGAGED AND WENT TO NEUTRAL RIGHT BEFORE A CURVE. I THINK THIS IS A VERY DANGEROUS PROBLEM, NOT TAKEN SERIOUSLY BY FORD

Power Train
Filed May 24, 201635,000 milesTN

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER SHIFTING INTO THE DRIVE POSITION, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED FORWARD AND THE RPMS REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH MODULE AND CLUTCH PACKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

Engine
Filed May 23, 201679,000 milesID

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO VIBRATE. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, BUT WAS NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

Steering
Filed May 23, 201690,000 milesCO

STEERING RACK NEEDED TO BE REPLACED. CAUSED STICKING STEERING AND A DRY GROUNDING SOUND. PROBLEM OCCURED WHILE DRIVING. MECHANIC SAID IT COULD SEIZE UP THE STEERING.

Structure › Body
Filed May 23, 201668,000 milesAZ

DRIVERS DOOR LATCH JUST STOPPED WORKING. THE DOOR WILL NOT STAY CLOSED AND FORD SAID THEY DO NOT HAVE A RECALL AT THIS TIME. IT IS AN ESTIMATED $700 FOR THE REPAIRS WHICH I FEEL IS OUTRAGEOUS SINCE THE CAR IS ONLY 3 YEARS OLD. OBVIOUSLY THERE ARE MULTIPLE OWNERS WITH THE SAME ISSUE.

Engine
Filed May 23, 201668,000 milesAZ

THE CAR SHUDDERS WHEN TAKING OFF FROM A STOP SIGN OR LIGHT. THIS IS RIDICULOUS!

Visibility › Windshield Wiper/Washer › Motor
Filed May 18, 201637,000 milesNC

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Structure › Body
Filed May 17, 201656,950 milesFL

RIGHT DRIVERS SIDE DOOR LATCH DOESN'T STAY LATCHED ANYMORE. THIS IS SIMILAR TO THE NUMEROUS COMPLAINTS ASSOCIATED WITH THIS TYPE OF VEHICLE. THIS IS CLEARLY UNASAFE AND NEEDS TO BE RECALLED AS THIS IS NOT A NORMAL WEAR AND TEAR PART.

Power Train
Filed May 17, 201629,000 milesIN

WHEN ACCELERATING FROM A COMPLETE STOP OR WHEN THE CAR IS RUNNING IN A LOW GEAR, THE CAR WILL HESITATE, SHUDDER, SHAKE, JUMP VIOLENTLY, STALL, GRIND GEARS, AND/OR MAKE OTHER NOISES AT VARYING LEVELS. WAS FIRST NOTICED WHEN MAKING A TURN FROM A STOP SIGN. AT FIRST I THOUGHT IT WAS MY FRONT DRIVERSIDE TIRE RUBBING THE WHEEL WELL AS THAT WAS THE TYPE OF SOUND I WAS HEARING. I THEN STARTED EXPERIENCING THE SHUDDERING AND STALLING BEHAVIORS. I ALSO BEGAN HEARING NOISES THAT SOUND LIKE THE GRINDING OF GEARS LIKE MAY OCCUR WHEN DRIVING A MANUAL TRANSMISSION AND MISSING THE GEAR. MOST ISSUES OCCUR DURING CITY STREET DRIVING. THIS WENT FROM AN OCCASIONAL OCCURRENCE TO AN EVERY TIME I DRIVE THE CAR SITUATION. THIS IN NO WAY FEELS NORMAL OR SOUNDS NORMAL.

Power Train
Filed May 15, 201652,000 milesOR

WITH AN AUTOMATIC TRANSMISSION AND AT SLOW SPEEDS THE ENGINE STALLED, AND JERKED ESPECIALLY IN CONGESTED HIGHWAY TRAFFIC SUCH AS STOP AND GO SPEEDS. AFTER A NEW CLUTCH WAS INSTALLED BY THE LOCAL FORD DEALERSHIP, THE ENGINE NOW SURGES AND HESITATES AT SLOW SPEEDS AND WHEN IN THE PASSING MODE AT HIGHWAY SPEEDS THE ENGINE KEEPS ACCELERATING EVEN WHEN THE GAS PEDAL IS RELEASED.

Power Train
Filed May 14, 201654,000 milesGA

I WAS DRIVING HOME AND NOTICED A SLIGHT LOSS OF POWER TO TRANSMISSION VIA THE GAS PEDAL. THE NEXT MORNING IN RUSH HOUR TRAFFIC ON I-20 MY TRANSMISSION FAILED. I WAS UNABLE TO MOVE MY CAR FOR SEVERAL MINUTES AND THEN IT SEEMED TO CATCH ENOUGH FOR ME TO PULL TO THE SIDE. I TURNED MY CAR OFF AND RESTARTED IT AND WAS ABLE TO MAKE IT TO WORK. I DROVE IT TO DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY CALLED ME MONDAY NIGHT TO SAY IT WAS FIXED. I PICKED IT UP TUESDAY AFTER WORK. I WAS IN RUSH HOUR TRAFFIC ON WEDS MORNING AND IT FAILED AGAIN. THIS TIME IT WOULD NOT MOVE AT ALL. I PUT MY FLASHERS ON TO AVOID BEING STRUCK. I TRIED SEVERAL TIMES TO GET IT TO START AGAIN AND GO. FINALLY I WAS ABLE TO GET THE TRANSMISSION TO ENGAGE. I TOOK IT BACK TO THE DEALERSHIP AND THE TRANSMISSION FAILED AGAIN. I RESTARTED MY CAR AND MADE IT TO THE DEALERSHIP. THEY SAID THEY FIXED IT. I DON'T TRUST IT SINCE THEY HAD JUST "FIXED" IT BEFORE AND LESS THAN 24 HOURS LATER IT FAILED AGAIN. I TOLD THEM WHEN I BROUGHT IT IN THE FIRST TIME IT WAS A SAFETY RECALL. I TRIED TO RECALL ALL I COULD ABOUT WHEN AND WHERE. MY IMPRESSION IS THAT THE TRANSMISSION FAILED IN ALL INSTANCES WHEN I HAD BEEN DRIVING IT FOR AT LEAST 20 MINUTES. I WAS IN RUSH HOUR TRAFFIC BUT MOVING TRAFFIC THE FIRST TIME AND THE SECOND TIME I WAS IN STOPPED TRAFFIC DUE TO AN ACCIDENT ON I-20 AND THE LAST TIME ALSO IN MOVING TRAFFIC. TIME SEEMS TO BE THE COMMON FACTOR, AT LEAST 20 MINUTES OF DRIVING TIME BEFORE IT SHUTS DOWN.

Unknown or Other
Filed May 12, 201656,984 milesVA

TRANSMISSION MOUNTS AND PASSENGER SIDE MOUNT NEED TO BE REPLACED,CAR IS JERKING WHILE DRIVING ESPECIALLY WHEN YOU HIT THE GAS PEDAL TO PICK UP A LIITLE MORE SPEED.

Power Train
Filed May 11, 201648,000 milesCA

AFTER HAVING THE CAR FROM NEW FOR 3 YEARS AND 5 MONTHS, THE CAR HAS BEEN TO THE DEALER FOR TRANSMISSION ISSUES AND REPAIRS MULTIPLE TIMES AND WITH A COMPUTER FAILURE FOR THE SHIFTING. THE COMPUTER FAILURE LEFT US STRANDED 80 MILES FROM HOME AND WITH OUT OF STATE FAMILY. IT TOOK 4 COMPLAINTS INITIALLY BEFORE THE DEALER FINALLY LOOKED AND NOTICED LEAKING FROM THE TRANSMISSION TO GET THE PARTS TO REPLACE THE CLUTCHES, SEALS AND OTHER PARTS AT 30,000+/- MILES. THEN THE COMPUTER FAILURE WAS AT 48,000 MILES. I DON'T TRUST THE CAR NOW DUE TO RELIABILITY ISSUES WITH THE DCT TRANSMISSION. THE TRANSMISSION COMPUTER FAILURE HAPPENED WHILE DRIVING DOWN THE HIGHWAY AND PULLING OFF TO CHECK THINGS OUT. COMPLETE FAILURE HAPPENED ONCE I TRIED TO GET GOING AGAIN. DEALER SAID THE COMPUTER WAS UNDER A RECALL THAT I WAS NEVER NOTIFIED ON.

Power Train
Filed May 9, 201665,000 milesCA

SINCE I TOOK THE CAR OFF THE LOT IT SHUDDERED WHEN SHIFTING FROM FIRST TO SECOND GEAR. IT NEVER FELT COMPLETELY RIGHT BUT SINCE IT IS A NEW CAR I ASSUMED THAT'S HOW IT'S SUPPOSED TO FEEL. WELL THE SHUDDERING PROGRESSIVELY GOT WORSE AND TURNED INTO GRINDING. I GOT NEW TRANSMISSION FLUID AND CLEANED OUT THE SYSTEM CHECKED THE PLUGS NOTHING GOT BETTER. I TOOK IT IN A FEW TIMES TO THE DEALERSHIP THEY SAID THAT THE TRANSMISSION WAS FINE AND THAT'S HOW IT IS SUPPOSED TO DRIVE. WELL I WAS ON MY WAY TO WORK AND THE CAR KEPT SLIPPING OUT OF FOURTH GEAR AND THEN IT COMPLETELY LOST POWER EVERY TIME I PRESSED THE ACCELERATOR THE ENGINE REVVED BUT THERE WAS NO POWER. THIS CAR IS LESS THAN THREE YEARS OLD IT SHOULDN'T HAVE THIS TYPE OF PROBLEM. THE CHECK ENGINE LIGHT NEVER CAME ON AND I COULDN'T EVEN GET ABOVE 30 MPH ON THE CAR. I LOOKED ONLINE AND THIS SEEMS TO BE A RECURRING PROBLEM.

Power Train
Filed May 8, 20163,680 milesFL

AFTER PURCHASING THIS VEHICLE IN 2013 WE FOUND OUT THE TRANSMISSION DOES NOT HAVE A TORQUE CONVERTER. THEREFORE, THE TRANSMISSION SHAKES, MAKES NOISES, AND SEEMS TO GRAB, FEELING LIKE THE VEHICLE MIGHT STALL ALTHOUGH IT NEVER HAS. WE HAVE HAD IT IN TO THE LOCAL FORD DEALER TWO TIMES AND BOTH TIMES WE WERE TOLD THAT THE TRANSMISSION IS "WITHIN SPECS". THE VEHICLE SEEMS TO BE BETTER WHEN THE VEHICLE IS COOL. ONCE IT WARMS UP THE ISSUES SEEM TO OCCUR REGULARLY WHEN DRIVEN ON CITY STREETS. WE WERE TOLD AT THE CAR DEALERSHIP THAT ONE HALF OF THESE MODELS FOR THIS YEAR VEHICLE HAVE TRANSMISSIONS LIKE THIS. THE OTHER HALF OF VEHICLES HAVE REGULAR TRANSMISSION THAT HAVE TORQUE CONVERTERS.

Electrical System
Filed May 3, 2016GA

TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED ON NINE SEPARATE OCCASIONS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/29/16*LJ

Power Train
Filed May 3, 2016UT

TROUBLE SHIFTING BETWEEN 1ST AND 2ND GEARS, WHEN TURNING A CORNER WON'T STAY IN GEAR, FEELS ROUGH AND STUDDERS BETWEEN 1ST AND 2ND GEARS. HAVE BEEN TOLD BY A FORD TECHNICIAN TO DRIVE THE CAR "LIKE I WAS AN 18 YEAR OLD" OR TOLD TRANSMISSION IS WORKING AS SHOULD BE.

Electrical System
Filed May 3, 2016CA

TAKATA RECALL PURCHASED CAR TOOK TO DEALER A WEEK AFTER BECAUSE THE GEAR SHIFT WAS MAKING LOUD NOISE UPON REVERSE IN DRIVEWAY TWO WEEKS LATER I HEAD A LOUD POP AND IT BROKE ACCORDING TO THE DEALERSHIP THEY DID NOT FIX IT NOW MY LIGHTS WON'T TURN OFF IT SAYS MY TRUNK IS OPEN WHILE IT'S CLOSED AND MY DRIVER DOOR WILL NOT LOCK OR STAY CLOSED AND THE CAR MAKES NOISES AS IF THE KEY IS IN THE IGNITION AND IT'S NOT MY DOOR WILL NOT LOCK AND MY TRUNK WILL NOT OPEN WITH THE KEY.

Power Train
Filed Apr 29, 2016TN

MY DAUGHTER BOUGHT THIS LEMON NEW. SHE HAS HAD IT BACK TO THE DEALERSHIP JUST FOR TRANSMISSION 5 TIMES. IT HAS STALLED OUT ON HER MANY TIMES WHILE DRIVING, AT A RED LIGHT, STOP SIGNS, ETC... WE'VE HAVE HAD TAKEN IT TO TWO DIFFERENT DEALERSHIPS TO NO AVAIL. I'VE TRIED TO CALL FORD MOTOR CO DIRECTLY, THAT WAS A JOKE. THE CUSTOMER SERVICE SPECIALIST WOULD NOT LISTEN OR LET ME TALK. THEY STATED LAST TIME THAT SHE NEEDS A NEW CLUTCH, WHICH IS BACKORDERED. WHICH BRINGS UP A RED FLAG!!! MY HUSBAND WORKS IN THE AUTOMOTIVE PARTS FIELD AND STATED YOU CAN GET A COMPLETE NEW TRANSMISSION IN A COUPLE OF DAYS HOWEVER WE CAN'T GET A CLUTCH???? THIS IS NOT THE ONLY PROBLEMS WITH THE VEHICLE WE HAVE HAD BUT THESE ARE THE ONES WITH THE POWER TRAIN.

Electrical System
Filed Apr 29, 2016136,000 milesMI

NEW DEALER MAINTAINED 2013 FOCUS TITANIUM FOCUS 6 MONTHS OLD ABOUT 18000 MILES HAD BAD WHEEL BEARING ON THE DRIVERS SIDE, AT 46000 TRANSMISSION WAS OVERHAULED DUE TO POOR SHIFTING,AT120000 CATALYTIC CONVERTER FAILED,AT136000 CAR DIED DUE TO BAD WIRING HARNESS AND FRIED SEVERAL SENSORS, AT 143000 TRANSMISSION CONTROL MODULE FAILED, AT 144000 THE TRANSMISSION MODULE FAILED AGAIN ON A 3 YEAR OLD CAR.

Power Train
Filed Apr 27, 20169,000 milesOH

SHIFTS INTO NEUTRAL WHEN UPSHIFTING (AUTOMATIC). SHUDDERS & GRINDS WHEN SHIFTS. HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES DUE TO LATE SHIFTING OR GOING INTO NEUTRAL. THIS HAPPENS ON CITY STREETS AND EXPRESSWAYS. ON THIRD CLUTCH AND STILL HAPPENING.

Structure › Body
Filed Apr 26, 201647,000 milesAZ

I HAVE HAD TWO DOOR LATCHES COMPLETELY FAIL ON MY 2013 FORD FOCUS. THE FIRST WAS THE BACK LEFT DOOR ABOUT 6 MONTHS AGO. THIS MORNING MY DRIVER DOOR FLUNG OPEN AS I WAS TURNING RIGHT OUT OF A GAS STATION ALMOST HITTING THE CAR NEXT TO ME. THIS IS A HUGE CONCERN PARTICULARLY SEEING THAT THIS IS COMMON ISSUE ON THE 2012-2013 FORD FOCUS AND OTHER FORD MODELS. FORD NEEDS STAND UP AND MAKE THINGS RIGHT. I WILL NOT BUY ANOTHER FORD AT THIS POINT.

Power Train
Filed Apr 25, 201637,584 milesNC

THE TRANSMISSION IN MY CAR HAS FAILED 7 TIMES SINCE 7/15/2014. THE TRANSMISSION FAILS AND CAUSES THE CAR TO JERK, SHUDDER, LAG AND JUMP IN TRAFFIC. I HAVE NEARLY REAR-ENDED MANY VEHICLES AND WAS NEARLY HIT 3 TIMES BECAUSE THE TRANSMISSION SLIPPED WHILE MAKING A LEFT HAND TURN. THIS CAR IS NOT SAFE TO DRIVE.

Power Train
Filed Apr 25, 201639,000 milesMD

2013 FORD FOCUS WITH 39000 MILES ON IT. I HAVE NOTICED THE SHUDDER ON ACCELERATION. RETURNED IT TO DEALER, THEY RESET COMPUTER. THE SHUDDER HAS RETURNED.

Power Train
Filed Apr 24, 20168,000 milesAL

WE BOUGHT OUR 2013 FOCUS BRAND NEW AT CARL GREGORY FORD IN AUBURN,AL FOR MY DAUGHTER AS HER FIRST CAR IN 2013. SOON AFTER THAT WE BEGAN HAVING PROBLEMS WITH THE TRANSMISSION SHUTTERING BADLY AND THE CAR ACTING LIKE IT WAS GOING TO STALL OR LOOSE POWER WHICH IS VERY DANGEROUS ESPECIALLY FOR HER. WE TOOK IT TO THE FORD DEALERSHIP HERE IN TALLASSEE, AL AND THEY SAID THEY JUST NEEDED TO FLASH THE COMPUTER AND THIS WOULD FIX IT. WELL IT DID NOT .SO WE WENT BACK AGAIN AND AGAIN THE SAME PROCEDURE AGAIN. SO WE WENT BACK A COUPLE OF MORE TIMES AND THEY TRIED OTHER FIXES. THEN WE TOOK IT BACK AGAIN TO THE SAME DEALERSHIP AND THE SAID THEY WOULD TEAR IT DOWN AND CLEAN IT AND CHECK IT OUT. IT WAS THERE FOR A FEW DAYS, WE PICKED IT UP AND A FEW DAYS LATER IT STARTED. EVEN THE MECHANIC SAID IT WAS NOT GOING TO WORK AND THAT WE WOULD BE BACK. HE WAS RIGHT SO WE TOOK IT TO ANOTHER DEALERSHIP, CARL GREGORY FORD IN AUBURN, AL AND THEY LOOKED AT IT AND SAID THE SAME THING. SO AT THIS POINT WE NEED SOME HELP. THIS IS EXTREMELY UNSAFE TO DRIVE THIS VEHICLE. I'M GOING BACK TO TALLASSEE MOTORS TOMORROW (4-25-2016) TO START ALL OVER. PLEASE HELP US!!!!

Power Train
Filed Apr 22, 201634,000 milesPA

TRANSMISSION CAUSES THE VEHICLE TO SHUTTER WHEN ACCELERATING FROM LOW SPEEDS. THE TRANSMISSION ALSO MAKES A GRINDING NOISE WITH VARYING PERFORMANCE IN GEAR SHIFTS AND ACCELERATION SPEED. THE ISSUE IS INTERMITTENT, MAKING THE PERFORMANCE OF THE VEHICLE DIFFICULT TO PREDICT . THIS CREATES A DANGEROUS SITUATION WHEN ACCELERATING FROM A STOP, E.G. WHEN PULLING THROUGH AN INTERSECTION FROM A STOP.

Power Train
Filed Apr 21, 201660,000 milesMO

MY 2013 FORD FOCUS HAS 60K MILES OR LESS AND THE RACK AND PINION WENT OUT WHILE I WAS DRIVING AND OTHER THAN THAT I GOT THE CAR AT 36K MILES AND HAS HAD IT IN THE SHOP TWICE BECAUSE OF SHUTTERING IN BETWEEN GEARS WHICH IS SCARY SOMETIMES. NEEDLESS TO SAY THE SOFTWARE WAS UPDATED TWICE AND CLUTCH WAS REPLACED AND IT STILL SHUTTERS.

Unknown or Other
Filed Apr 20, 2016FL

THE CLUTCH ON THE CAR IS VERY JERKY AND DELAYED ACCELERATION. SEEMS AS IF THE CLUTCH IS SLIPPING WHEN ACCELERATING THE CAR. I HAVE TAKEN THE CAR INTO FORD DEALERSHIP AND THEY SAID THEY REPLACED THE CLUTCH...BUT I'M STILL HAVING THE EXACT SAME PROBLEM WITH THIS "NEW" CLUTCH.

EngineCrash1 injured
Filed Apr 18, 201640,000 milesNC

I STARTED HAVING TRANSMISSION PROBLEMS IN 2014, FORD VALIDATED THE PROBLEM AND PUT A PART ON ORDER IN MAY OF 2015. IN OCTOBER OF 2015 THE PART WAS SCHEDULED TO BE PUT IN BUT THEY RAN OUT OF PARTS SO THE APPOINTMENT WAS POSTPONED. A WEEK OR SO LATER THE TRANSMISSION ISSUE CAUSED AN ACCIDENT. THE TRANSMISSION STALLED/JERKING AS I WAS MAKING A LEFT HAND TURN AND MY SON AND MYSELF WERE STRUCK BY AN ONCOMING VEHICLE. AFTER NUMEROUS ATTEMPTS TO HAVE THE VEHICLE FIXED FOLLOWNING THE ACCIDENT, WE VOLUNTARILY SURRENDERED THE VEHICLE TO FORD CREDIT. THE VEHICLE IS NOT SAFE.

Electrical System
Filed Apr 18, 201650,000 milesVA

I WENT TO START MY 2013 FORD FUSION AND ALL OF THE ELECTRICAL CONTROLS IN FRONT OF THE STEERING WHEEL DID NOT WORK,GAUGES,READOUT SCREEN,TACH,SPEEDOMETER,TURN SIGNAL INDICATOR LIGHTS. AS I HAVE PANCREATIC CANCER(STAGE 4) IT IS VIRTUALLY IMPOSSIBLE FOR ME TOCRAWL AROUND UNDER THE GLOVE COMPARTMENT TO CHECK THE FUSES. ONE OF MY BROTHERS-IN-LAW CAME OVER AND FOUND THE FUSE BOX AND LOOKED AT SEVERAL FUSES BUT NONE WERE BLOWN. HE PULLED SEVERAL FUSES AND NOTICED THEY WERE CORRODE ON THE MALE ENDS, AS WAS THE FEMALE END OF THE FUSE BOX. I HAD NOTICED FOR SEVERAL DAYS THE COMPUTER SCREEN IN FRONT OF THE STEERING WHEEL WAS SLOW TO COME ON. MY CAR WAS PARKED IN MY DRIVEWAY IN A STATIONARY CONDITION. THIS SEEMS TO BE TO BE A VERY DANGEROUS CONDITION, ESPECIALLY IF IT HAPPENED WHILE DRIVING, YOU HAVE NO SPEEDOMETER NO TACH,NO TURN SIGNALS,ECT. ANYTHING THAT IS CONTROLLED BY THAT FUSE. I HAVE HAD CARS SINCE 1963 AND NEVER ENCOUNTERED THAT PROBLEM(CORED FUSE ENDS). NOR HAVE I EVER HAD A CAR WITH AN AUTO TRANSMISSION THAT "SHUDDERED" WHEN GOING FROM A STANDING STOP. YOU CANNOT CHECK THE FLUID, THERE IS NO DIPSTICK. I GUESS THEY ARE ALL IN DEARBORN,MICH AT THE FORD HEADQUARTERS(JUST A LITTLE HUMOR). IF THE TRUTH WAS KNOWN FORD KNEW ABOUT THE CORRODING FUSE BOX, SAME AS THE TORQUE CONVERTERS AND TRANSAXLES IN THE FORD 2000 - 2006 TAURUS', YES I HAVE HAD MY BOUT WITH THEM ALSO.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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