2013 Ford Focus complaints

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS/LINKAGES); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DOORS WERE DIFFICULTY TO UNLOCK. THE CONTACT WOULD HAVE TO UNLOCK AND LOCK THE VEHICLE'S DOORS SEVERAL TIMES BEFORE THE LOCKS WOULD ACTUALLY RELEASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED, NEEDED A NEW COMPUTER CHIP, AND REPROGRAMMING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE. A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS IS THE SECOND TIME THIS HAS HAPPENED IN A MONTH THAT THE POWER STEERING MODULE LIGHT HAS COME ON WHILE DRIVING AND I LOST POWER STEERING. I HAD TO RESTART THE CAR TO RESET IT. THANKFUL I (AND EVERYONE ELSE) WAS SAFE AND IN A SECLUDED AREA WHEN IT HAPPENED. THIS HAPPENING ON THE FREEWAY OR NEIGHBORHOOD COULD BE A DIFFERENT STORY.

WHILE ATTEMPTING TO TURN RIGHT ON TWO OCCASIONS TODAY MY WIFE'S 2013 FORD FOCUS HAD NO POWER STEERING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE AND AM VERY CURIOUS AS TO WHY FORD HAS NOT DONE ANYTHING ABOUT IT? WILL SOMEBODY HAVE TO CRASH AND DIE FOR THE MOTOR COMPANY TO ACCEPT RESPONSIBILITY? THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE SINCE WE BOUGHT IT AND THE FACT THAT WE PURCHASED IT PRACTICALLY BRAND NEW IT IS CONCERNING TO HAVE SO MUCH GO WRONG.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND CRASHED INTO A POLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

MY 16 YEAR OLD SON WAS DRIVING HOME FROM WORK WHEN HIS CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. HE PULLED OFF TO THE SIDE OF THE ROAD AND WAITED IN HIS HOT CAR TILL WE COULD GET THERE BECAUSE HE WAS UNSURE OF THE SAFETY OF THE AREA. A FRIEND OF HIS DADS TOWED IT TO THE LOCAL FORD DEALERSHIP. THEY IMMEDIATELY KNEW WHAT WAS WRONG WITH IT. THEY SAID THE PURGE VALVE WAS STUCK AND CAUSED A VACUUM AFFECT ON THE FUEL TANK CAUSING IT TO CAVE IN AND THE FUEL PUMP TO BREAK. THEY WANTED $1400 TO REPLACE THE FUEL PUMP AND FIX THE TANK. AFTER CALLING FORD MOTOR COMPANY 2 TIMES. THE FIRST TIME, THEY COMPLETELY REPORTED THE INCORRECT INFORMATION TO THE SERVICE MANAGER SAYING IT WAS A DOOR HANDLE RECALL ISSUE. NOT TRUE AT ALL. THE SECOND TIME THE WERE GOING TO OFFER FINANCIAL ASSISTANCE. SO WE WENT FROM HAVING TO PAY $1400 TO $900 TO NOW I HAD TO PAY $777. I EXPLAINED TO THEM HOW I SHOULD NOT HAVE TO PAY FOR A MANUFACTURER DEFECT AND THIS COULD HAVE CAUSED HARM TO MY CHILD. IT CAN ALSO CAUSE HARM TO OTHERS THAT OWN THIS SAME KIND OF VEHICLE IF IT IS NOT CORRECTED. I ASKED THEM IF IT WAS GOING TO TAKE SOMEONE GETTING KILLED BEFORE THEY DECIDE TO CORRECT THE PROBLEM. SO THEY PUT A BAND AIDE ON MY SON'S CAR AND SENT US AWAY. I'M VERY UNHAPPY WITH THE WAY THIS MATTER HAS BEEN RESOLVED. I WANT MY MONEY BACK AND I WANT THIS PROBLEM TO BE FIXED SO OTHERS DO NOT EXPERIENCE THE UNSAFE CONDITIONS THAT MY SON HAS BEEN PLACED IN. PLEASE HELP GET THIS RECALLED.

AS I WAS DRIVING THIS MORNING MY DOOR FLEW OPEN AND WOULD NOT SHUT BACK CLOSED, I CHECKED THE LATCH AND SURE ENOUGH IT WOULD NOT LATCH CLOSE NOR LOCK, I HAD TO TIE MY DOOR SHUT THE OTHER SIDE OF THE CAR FOR IT TO REMAIN SHUT, THANKFULLY A CAR DID NOT HIT MY DOOR WHEN IT FLEW OPEN WHILE DRIVING,THIS IS VERY DANGEROUS FOR ME AN MY KIDS! I AM FED UP WITH FORD AND THERE RECALLS! I CALLED FORD SERVICE AFTER I FOUND OUT IT IS A RECALL TO GET FIXED IMMEDIATELY BUT THE SERVICE MAN STATED THEY WONT HAVE HAVE THE PART TILL THE BEGINNING OF 2017 WHAT AM I SUPPOSE TO DO UNTIL THAN!!!! THIS IS RIDICULOUS NEVER AGAIN WILL I PURCHASE ANOTHER FORD !!!!

TCM UPDATED 3 TIMES DIE TO CEL. 4TH CAR WOULDN'T START OR EVEN ENGINE TURN OVER. TOWED TO DEALER, AFTER 9 DAYS NEW TCM PLACED IN CAR. BACK AT DEALER FOR ANOTHER 7 DAYS. CAR DRIVING SLUGGISH AND ONLY GETTING 20MPG. FORD DEALER CLAIMS NOTHING WRONG. CAR FEELS LIKE A PICKUP TRUCK.

RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION WHILE MID-TURN TRAVELING AT APPROXIMATELY 30 MPH. IT FELT AS IF I'D HIT A SLIPPERY SPOT IN THE ROAD OR HAD HIT A SMALL BUMP ON THE FRONT DRIVERS SIDE. WHILE STRAIGHTENING OUT OF THE TURN, I NOTICED A SIGNIFICANT CHANGE IN STEERING FEEL, AND STEERING IN GENERAL BECAME VERY DIFFICULT. THERE WAS NO GRADUAL DECLINE IN STEERING PERFORMANCE, JUST A SUDDEN FAILURE. I CAN ONLY BE THANKFUL THAT I WAS NOT TRAVELING AT A HIGHER RATE OF SPEED. I CHECKED THE ERROR CODES LATER AND NOTED THE FOLLOWING: U3000-49 (CONTROL MODULE: INTERNAL ELECTRONIC FAILURE), U3000-53 (CONTROL MODULE: DEACTIVATED), U3000-4B (CONTROL MODULE: OVER TEMPERATURE).

MANY PROBLEMS WITH THIS FORD FOCUS.1ST PROBLEM I HAD WAS A YEAR AFTER I BOUGHT THE VEHICLE THE FUEL PUMP WAS LEAKING.I NOTICE BECAUSE MY CAR WAS PARKED AND IT SMELLED LIKE GASOLINE INSIDE THE VEHICLE.2ND INCIDENT HAPPENED A YEAR LATER. I WAS DRIVING HOME FROM WORK WHEN CAR JUST SHUT OFF ON THE ROAD. I WAS SO SCARED.I WAS IN NOTION BARELY MOVE TO THE SIDE OF THE ROAD ON RT 50.THAT WAS SO SCARY I COULD HAVE DIED.I HAD TO TOW THE CAR TO GET SERVICED AT SHEEHY FORD. THEY GAVE ME THE CAR BACK AGAIN AND IT HAPPENED AGAIN ON THE ROAD ON MY WAY TO WORK. AT THAT TIME I TOWED IT AGAIN BUT TO KOONS FALLS CHURCH.LOOKED AT THE VEHICLE AND DIDN'T FIND ANYTHING EITHER UNTIL I GOT UPSET AND THEY TOLD ME TO GO FOR A TEST DRIVE WITH THE MECHANIC AND IT HAPPENED WHILE ON THE TEST DRIVE. THE MECHANIC STATED TO KEEP THE CAR RUNNING SO HE CAN PLUG IN THE MACHINE THAT READS THE PROBLEMS ON THE VEHICLE. HE ALSO STATED THAT ONCE YOU TURN OF THE CAR AND YOU TURN IT BACK ON THAT IT WOULD RESET IT SELF AND THAT'S WHY THEY DIDN'T KNOW THAT TCM OR TMC CONTROL NEEDED TO BE REPLACED. THIS WAS VERY SCARY FOR ME.NOW FOR THE PASSED 3 WEEKS I HAVE BEEN DEALING WITH A STATIC /POPPING NOISE /SOUND THAT COMES FROM THE VEHICLE WHEN I'M DRIVING & WHEN THE VEHICLE IS PARKED, THE KEY IS OUT THE IGNITION.I TOOK IT TO SHEEHY SINCE THAT'S WHERE I BOUGHT THE VEHICLE. THEY PROVIDE THE WORST SERVICE ON THE VEHICLE. BCUZ THEY HAD MY CAR FOR 4 DAYS AND DIDN'T PROVIDE ME WITH A LOANER AND HAD THE AUDACITY TO TELL ME THAT THE M

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LATCHES/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

I HAVE HEARD THERE IS A RECALL ON THE DOOR LATCH ON THE BACK DOOR. I HAVE HEARD NOTHING FROM THE COMPANY I BOUGHT THE CAR FROM.

THE WINDSHIELD WIPER MOTOR ON THE DRIVER SIDE STOP WORKING IN MID WIPE. THIS MOTOR HAS BEEN REPLACED 3 TIMES UNDER WARRANTY.

I DID A COMPLAINT BEFORE ON MY DOOR LATCH DRIVER SIDE MALFUNCTIONED AND WON'T STAY CLOSED. I AM DOING ANOTHER COMPLAINT BECAUSE NOW THE PASSENGER DOOR LATCH HAS MALFUNCTIONED. THIS VEHICLE IS A 2013 AND THE DOOR LATCHES SHOULD NOT BE MALFUNCTION THIS WAY . I HAD TO PAY OUT OF MY POCKET TO REPAIR THE FIRST ONE NOW THE SECOND IS DAMAGED. I NEED THE DEALERSHIP TO FIX THIS PROBLEM AS NOBODY CONTACTED ME TO FIX MY PROBLEM THE FIRST TIME. AT THIS POINT I AM AGAINST FORD NOW AND WILL NOT BUY OR RECOMMEND ANYONE I COME I CONTACT WITH TO BUY THE FORD BRAND EVER AGAIN. MY NAME IS LEE [XXX] MY PHONE NUMBER IS [XXX] MY EMAIL IS [XXX] I OWN A 2013 FORD FOCUS AND HAD MANY UNSAFE PROBLEMS OCCUR. TWO DOOR LATCHES MALFUNCTION DOOR WILL NOT STAY CLOSED. FUEL TANK REPLACED CAUSE OF THE CAPLESS SYSTEM CREATING VACUUM SUCKTION AND DAMAGING ENGINE. WHEN IS ENOUGH ENOUGH WITH THIS VEHICLE. WORST INVESTMENT I HAVE MADE IN MY LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR WAS IN MOTION IN RUSH HOUR HIGHWAY TRAFFIC AT SPEED OF 55 MPH WHEN ENGINE WENT TO NEUTRAL REVVING AND WOULD NOT MOVE. ALMOST REAR ENDED BECAUSE OF THIS. CAR WOULD SHOW DRIVE ON THE LCD PANEL BUT BE IN PARK. YOU COULD NOT MOVE THE SHIFTER EITHER. I HAD JUST LEFT (5 MINUTES) AN AUTHORIZED FORD SERVICE DEALER AFTER HAVING MY CAR TOWED THERE FROM A PREVIOUS OCCURRENCE AND EXPLAINED TO THE SERVICE PEOPLE THE EXACT ISSUE AS ABOVE BUT THEY SAID THERE WAS NO ISSUE AND SAID MY FOCUS WAS FINE WELL OBVIOUSLY IT IS NOT AND MY UNDERSTANDING IS THAT THIS HAS BEEN A COMMON COMPLAINT FOR THIS ENGINE. TO BE DRIVING AT HIGHWAY SPEEDS AND YOUR COMING TO A STOP IS VERY DANGEROUS THANKFULLY I OR MY FAMILY WAS NOT HARMED JUST MENTALLY SHAKEN. PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS AS IF FORD IS IGNORING THE PROBLEM. THANK YOU. *TR

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL GAUGE DISPLAYED A QUARTER OF A TANK. THE CONTACT PROCEEDED TO A FUEL STATION AND THE VEHICLE STALLED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE FUEL STATION FOR FUEL. THE VEHICLE WAS RESTARTED AND DRIVEN HOME. THE FOLLOWING DAY, THE DEALER DIAGNOSED THAT THE DEFORMED FUEL TANK NEEDED REPLACEMENT. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED OR JERKED BEFORE ACCELERATING. IT WAS DIAGNOSED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,366.

ONE DEC 24 2015 DRIVING DOWN THE FREEWAY MY CAR HAD FULL LOSS OF STEERING, THE ENGINE LIGHT CAME ON, THE PEDALS STOPPED WORKING AND I NEARLY CRASHED THE CAR. AFTER PULLING OFF THE FREEWAY I TURNED THE CAR OFF AND IT WOULD NOT START BACK UP. MOMENTS LATER I COULD START THE CAR, I RAN A VEHICLE HEALTH REPORT TO PROVE TO FORD THAT SOMETHING HAD HAPPENED. I THEN DROVE MY CAR WHICH WAS STUCK IN 1ST GEAR TO MY DESTINATION. THE STEERING WAS VERY HEAVY, THE PEDALS WERE NOT WORKING WELL AT ALL. AFTER LEAVING IT PARKED FOR 30 MINUTES I TURNED THE CAR ON AND THE CHECK ENGINE ILLUMINATED, BUT THE PROBLEMS HAD CLEARED. THIS FEATURE IS VERY DECEIVING, AS SOME MAY ASSUME THE CAR IS NOW SAFE. I TOOK THE CAR IN FOR REPAIR, AND THEY SIMPLY REPROGRAMMED THE CAR. I CONTINUE TO THIS DAY TO HAVE TRANSMISSION ISSUES, AND HAVE HAD THE CLUTCH ONLY REPLACED ONE TIME DISPITE BRINGING IT TO THEM CONSTANTLY FOR REPAIR. IN JANUARY OF THIS YEAR MY CARS CLUTCH AND TRANSMISSION FAILED, THE CAR SEEMED TO MAKE A LOUD ACCELERATION NOISE AND THEN BECOME FORCED INTO 1ST GEAR. THIS MADE STEERING HEAVY OR HARD, & THE PEDALS NOT WORK WITH THE USUAL WEIGHT ON THEM. I DROVE MY CAR TO FORD LIKE THIS, STUCK IN 1ST TO SHOW THEM FINALLY THAT THE WHOLE TIME I KNEW SOMETHING WAS WRONG. MY VARIOUS OTHER COMPLAINTS OF THIS VEHICLE INCLUDE REGULAR ACCELERATION BETWEEN 1ST AND 2ND GEAR, THERE IS THE STANDARD SHUDDER. IN ADDITION, MY VISITING FAMILY BECAME STUCK IN THE BACK SEAT WITH INDOOR LATCHES NOT WORKING - THE CHILD LOCKS

CAUSE: UNKNOWN. DRIVING DOWN THE HIGHWAY AT A NORMAL SPEED, WITH NO KNOWN DEBRIS OR BUMPS IN THE ROAD, I HEARD A LOUD POP. SUDDENLY, MY REAR WINDOW STARTED CAVING IN, CRUMBLING FROM THE TOP-MIDDLE OF IT, BREAKING OFF GRADUALLY FROM THERE. I WAS DRIVING SAFELY (NO SWERVING, NO COLLISIONS), AND LATER INSPECTION FOUND NO FOREIGN OBJECTS THAT COULD'VE CAUSED THE WINDOW TO SHATTER.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPLACED ON NUMEROUS OCCASIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

ON THE EVENING OF SEPT. 8, 2016 WHILE DRIVING STRAIGHT ON LEE JACKSON MEMORIAL HIGHWAY IN FAIRFAX, VA AT ABOUT 45 MILES PER HOUR, POWER STEERING FAILED WITH NO WARNING. POWER ASSIST CUT OUT AND A WARNING INDICATOR CAME ON. THIS RESULTED IN AN IMMEDIATE CHALLENGE TO MAINTAIN CONTROL OF THE VEHICLE. I WAS FORTUNATE AN ACCIDENT DID NOT OCCUR GIVEN THE IMMEDIATE, DRAMATIC INCREASE IN PHYSICAL EFFORT REQUIRED TO STEER. I WAS ABLE TO SAFELY RETURN HOME THAT EVENING WITH DIFFICULTY, AND I BROUGHT THE CAR TO TED BRITT FORD THE FOLLOWING MORNING. I WAS TOLD THAT A CONTROL MODULE HAD FAILED, BUT SINCE IT WAS INTEGRAL TO THE STEERING "GEAR" THE ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED AT A COST OF $1,600. I UNDERSTAND THAT THERE IS A RECALL ON RECENT FORDS WITH STEERING PROBLEMS, BUT MY MODEL, YEAR, AND ISSUE ARE NOT COVERED. THIS IS CLEARLY A WIDESPREAD SAFETY ISSUE. HAD A SMALLER ADULT OR A CHILD BEEN DRIVING, THIS EVENT COULD HAVE HAD A VERY BAD END.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL WAS NOT FUNCTIONAL AND THE VEHICLE COULD NOT REVERSE PROPERLY. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING REGAINED FUNCTION AND THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC STATED THAT THE VEHICLE'S MODEL TYPE WAS KNOWN TO EXPERIENCE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 16,000.

PASSENGER SIDE REAR DOOR OPENED WHILE VEHICLE WAS UNDERWAY AND LEAVING MY DRIVEWAY. WILL NOT CLOSE OR LATCH. LATCH MOVES SMOOTHLY BY HAND, BUT DOES DOT CATCH AND LATCH AGAINST FRAME MOUNTED PIECE, NOR DOES IT MOVE WHEN DOOR HANDLE IS OPERATED.

MY WIFE AND I WERE OUT FOR THE DAY, STOPPED TO HAVE LUNCH. WHEN SHE GOT OUT AND SHUT THE DOOR IT WOULD NOT LATCH, THE LATCH HAD BROKEN INSIDE AND WOULDN'T STAY SHUT. HAD TO TIE THE DOOR SHUT TO GET IT HOME. VERY DANGEROUS SITUATION, LUCKILY IT HAPPENED WHEN WE WERE STOPPED AND DIDN'T COME OPEN WHEN WE WERE IN MOTION.

THE AUTOMATIC TRANSMISSION SLIPS WHEN SHIFTING GEARS, MOST NOTICEABLY THE LOWER GEARS BUT IT HAS HAPPENED WITH HIGHER GEARS ON OCCASION. THE AUTOMATIC TRANSMISSION ALSO "SPUDDERS" OR "CHUGS" WHEN ACCELERATION IS APPLIED, AND DOES NOT MATTER HOW AGGRESSIVELY OR GENTLY THE ACCELERATION IS APPLIED, IT STILL STRUGGLES, SOMETIMES HESITATING, OR SOMETIMES "CHUGGING," THEN USUALLY SLAMS VIOLENTLY INTO GEAR. THESE OCCURANCES ARE ONGOING AND ARE MOST PREVALENT WHEN ACCELERATING FROM A STOP OR FROM SLOW SPEEDS.

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 60MPH WHEN THE CAR FELT LIKE IT STOPPED ACCELERATING. IT FELT AS THOUGH THE CAR WAS PUT IN NEUTRAL. THE CAR'S PRNDL ALSO BEGAN INDICATING THAT THE CAR WAS IN REVERSE WHEN IT WAS NOT. THE CAR'S SCREEN THEN INDICATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE SERVICED. I BOUGHT THIS CAR USED FROM A DEALERSHIP ABOUT TWO WEEKS AGO.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 TO 35 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,400.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, THE DRIVER'S SIDE DOOR FAILED TO LATCH SHUT. THE DOOR AJAR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

I WAS TRYING TO TRADE IN MY CAR AND WHEN I CAME OUTSIDE TO START IT UP IT WOULDN'T DO ANYTHING AND THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. IN ADDITION, I HAVE ALWAYS EXPERIENCED IDOLING AND JERKING WHEN TAKING OFF WHICH SEEMS LIKE TRANSMISSION PROBLEMS BECAUSE I HAVE HAD EXPERIENCE WITH THAT ISSUE. CURRENTLY STILL HAVE THE SAME ISSUES JERKING AND IDOLING WHEN TAKING OFF. WHEN MY CAR EXPERIENCED THE ELECTRIC PROBLEM WAS IN 2015 AND IT HAD ABOUT 30 TO 40,000 MILES ON IT BUT THE JERKING AND IDOLING HAVE ALWAYS OCCURRED AND I CHECKED THE RECALL BEFORE AND THEY TOLD ME THERE WASN'T A RECALL.

MY VEHICLE HAS 67K MILES AND WAS PURCHASED CERTIFIED PRE-OWNED FOUR MONTHS AGO. ON WEDNESDAY 8/17/16 I FILLED MY TANK, AND WHEN I TRIED TO START THE IGNITION RIGHT AFTER FUELING, THE CAR SPUTTERED BUT WOULD NOT TURN ON. AFTER A FEW MORE TRIES THE CAR TURNED ON AND I WAS ABLE TO DRIVE AND TURN THE CAR ON AND OFF WITH NO PROBLEM. THE FOLLOWING DAY I WAS DRIVING ON A SURFACE STREET, AND WHEN THE CAR CAME TO A STOP AT A RED LIGHT IT COMPLETELY SHUT OFF EVEN THOUGH MY GAS GAUGE STILL SHOWED FUEL IN THE TANK. I HAD THE CAR TOWED TO A FORD DEALERSHIP, AND THEY INFORMED ME THAT THE PURGE VALVE, WAS STUCK IN THE OPEN POSITION CAUSING MY FUEL PUMP TO DELIVER TOO MUCH FUEL TO THE ENGINE, AND CREATED A VACUUM PRESSURE SO STRONG THAT IT WARPED MY TANK AND DAMAGED MY FUEL PUMP AND FUEL SENSOR, MAKING MY SENSOR THINK THERE WAS MORE GAS IN THE TANK THAN THERE REALLY WAS. THEY INFORMED ME THAT I WOULD NEED A NEW PURGE VALVE, A NEW EVAPORATOR CANISTER, A NEW FUEL TANK AND FUEL PUMP, TOTALING $2100 AND WHICH WAS NOT COVERED UNDER WARRANTY BECAUSE EMISSIONS COMPONENTS ARE ONLY COVERED FOR 2 YEARS OR 25K MILES THROUGH FORD. THE PURGE VALVE MALFUNCTION IS A KNOWN PROBLEM IN 2012 AND 2013 FORD FOCUSES YET A RECALL HAS NOT BEEN ISSUED BY FORD, AND CUSTOMERS ARE HAVING TO PAY FOR THE EXPENSIVE REPAIRS OUT OF POCKET FOR DEFECTIVE ENGINE COMPONENT THAT WAS NOT DAMAGED BY THE DRIVERS. CAN SOMEONE AT THE NHTSA PLEASE RESEARCH THE VAPOR CANISTER PURGE SOLENOID MALFUNCTION ON 2012-2013 FORD FOCUS? HAVING T

REAR DOOR LATCH AND LOCKING SYSTEM FAILS TO LATCH OR LOCK DOORS. SAFETY ISSUE AND CANNOT BE DRIVEN DUE TO DOORS NOT LATCHING SHUT REAR DOORS FLYING OPEN.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE, SURGED FORWARD, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V085000 (LATCHES, LOCKS, LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,580.

DRIVER SIDE FRONT DOOR LATCH FAILED, CAUSING DOOR TO NOT STAY CLOSED. FULL RANGE OF MOTION OF DOOR IS NOT HAMPERED; DOOR CAN BE CLOSED FULLY, HOWEVER DOOR OPENS WITH NO EFFORT, EVEN WHEN LOCK IS ENABLED.

MOON-ROOF EXPLODED OUTWARD FROM FULLY CLOSED POSITION, TRAVELING ON I-5 N, 4:42PM SAT 8/20/16 AT DUPONT WA. GLASS EXPLODED OUTWARD AND GLASS DEBRIS WAS WITNESSED EXITING OUT AND AWAY FROM THE ROOF THROUGH THE REAR VIEW MIRROR. THERE WERE NO VEHICLES IN FRONT THAT COULD HAVE CAUSED ANY ROAD DEBRIS TO CAUSE AN IMPACT OR CHIP OR DING.

TAKATA RECALL: WHILE I WAS DRIVING STRAIGHT ON THE HIGHWAY, MY STEERING WHEEL STOPPED RESPONDING. IT JUST STIFFED UP AND I HAD LITTLE CONTROL OF IT AND IT WAS VERY HARD TO MAKE TURNS. ALSO I NOTICED SOME TYPE OF MALFUNCTION MESSAGE ON THE LCD DISPLAY SAYING SOMETHING ABOUT THE STEERING WHEEL STOPPED WORKING, SWITCHING TO ASSIST MODE, AND TO TAKE IT IN FOR SERVICE. I TOOK IT TO THE FORD DEALER THE NEXT DAY AND THEY SAID I NEEDED A WHOLE NEW STEERING RACK, BUT FROM READING THE SAME PROBLEM THAT OTHER USERS OF THE FORD FOCUS 2013 EXPERIENCED AND FROM MY REPAIR INVOICE, I SUSPECT IT HAS SOMETHING TO DO WITH THE (ELECTRIC POWER-ASSISTED STEERING) EPAS

I PARKED THE CAR AND REMOVED SOME BELONGINGS FROM THE BACK SEAT, TRIED TO SHUT THE DOOR AND LOCK THE CAR WHEN I NOTICED THE CAR WAS NOT LOCKING DUE A DOOR BEING AJAR. THE BACK PASSENGER DOOR LATCH WOULD NOT LATCH SHUT, I TRIED TO MANUALLY ENGAGE AND DISENGAGE THE CHILD LOCK IN ADDITION TO LOCKING AND UNLOCKING THE CAR SEVERAL TIMES WHILE THE DOOR WAS BEING HELD SHUT AND ALSO OPEN. THE DOOR HAS TO BE HELD SHUT WITH A ROPE TIED TO THE HEADREST. THE RECALL THAT FORD HAS OUT ABOUT THE BACK DOOR LATCH DOES NOT INVOLVE MY VIN SO I CAN'T GET AN ANSWER ABOUT IT FROM THEM.

PASSENGER DOOR LATCH BROKE DOOR FLEW OPEN WHILE DRIVING IN PARKING LOT. NOW IT WILL NOT CLOSE.

DRIVER'S DOOR WON'T LATCH. HAD TO DRIVE TO DEALER WHILE HOLDING DOOR CLOSED. OPENED WHILE MAKING TURN, DOOR ALMOST HIT CAR IN OPPOSITE DIRECTION WAITING FOR LIGHT.

DOOR LATCH ASSEMBLY BROKE AND WILL NOT LATCH OR ENGAGE TO KEEP DOOR CLOSED. WAS STATIONARY SITTING IN THE PARKING LOT FOR APPROXIMATELY 9 HOURS. TEMP OUTSIDE THAT DAY WAS 99 F. OPENED THE DOOR TO PLACE MY WORK BAG IN BACK SEAT AND DOOR WOULD NOT CLOSE (OR LATCH) AFTER. ACTIVE RECALL FOR THE SAME TYPE OF CAR DESCRIBING SAME PROBLEM, HOWEVER MY CAR IS NOT INVOLVED YET.

DOOR WON'T LATCH. THE DRIVER DOOR LATCH IS BROKEN. THE DOOR WILL NOT STAY CLOSED. THERE IS A RECALL FROM FORD ABOUT THE LATCH. I CANNOT FIND THE RECALL NUMBER, BUT HERE IS A LINK TO A MEDIA REPORT FROM FORD. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/08/04/REGIONAL-SAFETY-RECALL.PDF HOWEVER, THEY STATE THAT THEY WILL NOT REPAIR MY CAR BECAUSE I LIVE IN TENNESSEE WHICH IS NOT ONE OF THE STATES LISTED ON THE RECALL. ONLY CERTAIN STATES "WITH HIGHER AMBIENT TEMPERATURES AND SOLAR LOADING" ARE ON THE RECALL LIST. OREGON AND WASHINGTON ARE ON THIS LIST. ARE THOSE STATES REALLY HOTTER THAN TENNESSEE?

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S DOOR OPENED INDEPENDENTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,090. THE VIN WAS NOT AVAILABLE.

THE DRIVER DOOR WON'T STAY CLOSED. I HAVE TO HOLD THE CAR SHUT WHILE DRIVING AND IT'S VERY UNSAFE. I WAS TOLD BY YUCCA VALLEY FORD THE REPAIR IS AROUND 500$. THIS CAR IS STILL NEW AND SHOULDN'T HAVE THIS SAFETY CONCERN AT THIS TIME.

THE DOOR LATCH SYSTEM WENT OUT WHILE I WAS DRIVING ABOUT 5 MPH AND MADE A TURN INTO A PARKING SPOT AND MY VEHICLE DOOR FLEW OPEN ALMOST CAUSING ME TO HAVE AN ACCIDENT. I KNOW THAT THIS ISSUE IS EFFECTING OTHER FORD VEHICLES BUT THE DEALERSHIP WILL ONLY REPAIR THIS IF I PAY OUT OF POCKET. VEHICLE IS CURRENTLY AT THE DEALERSHIP DUE TO THE SAFETY FACTOR OF DOOR NOT LATCHING.

THE DRIVER'S SIDE SEAT BELT WILL NOT RELEASE PROPERLY. PROBLEM IS INTERMITTENT AND A REAL CONCERN SHOULD ONE BE IN AN ACCIDENT!!

I OWN A 2013 FORD FOCUS. THE DEALER REPLACED TCM MODULE AND UPDATES AS NEEDED DUE TO RECALL. MY CAR HAS 60K MILES AND EVERY SINCE DEALER COMPLETED WORK, MY STEERING WHEEL WILL NOT TURN ONCE YOU FIRST CRANK THE CAR. AFTER IT IDLES FOR AWHILE, I CAN DRIVE OFF. AS OF THIS MORNING, MY "STEERING ASSIST DEFAULT SERVICE REQUIRED" SENSOR IS ON, AND MY STEERING WILL NOT TURN AT ALL. THERE IS ALSO A CLICKING NOISE, LIKE A BLINKER, THAT WILL NOT STOP EVEN IF KEYS ARE OUT OF IGNITION.

THE DRIVER DOOR OPENED WHEN THE LATCH FAILED. TOOK TO FORD DEALER AND THEY ACKNOWLEDGED THEY HAVE HAD PROBLEMS WITH THE LATCHES FAILING. THE VEHICLE WAS PARKED I UNLOCKED WITH ELECTRONIC KEY AND THE DOOR THEN FAILED TO LATCH SHUT

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED AND THE "PULL OVER" WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN UNKNOWN SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON APPROXIMATELY FOUR OTHER OCCASIONS AND WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 09/20/16*LJ *TR